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Disney Cruise WiFi: Packages and Prices

Internet access and cruising don’t always mix, but if you set sail on a Disney cruise , you have several options to post the occasional picture on Instagram or check your email. Disney Cruise Line offers several internet packages aboard its fleet. All Disney cruise ships have WiFi .

Until recently, all internet packages aboard Disney cruises were priced with a “pay for what you use” model, with data plans based on megabyte usage. With the arrival of the Disney Wish in 2022, Disney announced changes to the Disney Cruise Line internet packages, which are now priced based on the type of internet access you want in a 24-hour period. These changes have now been rolled out on all ships, with the Disney Wonder being the final ship to upgrade to the new system during a September 2023 Dry Dock.

Below, we discuss everything you need to know about how Disney Cruise WiFi works in 2023.

Prices shown below are accurate as of August 2023.

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Disney Cruise Line Internet Packages

WiFi is available in three packages, each with a different level of internet access:  Stay Connected , Basic Surf , and Premium Surf :

These packages are based on usage for a 24-hour period, not a calendar day. If the time of day you use the internet matters to you, you’ll want to purchase a plan at a time that will renew when it’s convenient — and not in the middle of a work meeting.

You can share the plan on multiple devices (as long as you log out of one device before using the other) or pay to connect multiple devices simultaneously. And you can save a little money by purchasing for the entire length of your cruise.

Packages previously varied by ship, but these are now the standard packages across the entire fleet: the Disney Dream , Disney Fantasy , Disney Magic , Disney Wish , and Disney Wonder .

Here’s more information about each package, including their prices:

Stay Connected

The most basic internet package on a Disney cruise allows you to access, post, and engage on social media platforms, specifically Facebook, Facebook Messenger, Twitter/X, Instagram, Snapchat, Pinterest, LinkedIn, and Tumblr.

• $18 for 24 hours of access
• $16 per day if purchased for the entire cruise

This mid-tier internet package allows access to the social media platforms listed above, plus basic browser surfing and email capabilities. Audio WiFi calls are also available with this package.

• $28 for 24 hours of access
• $24 per day if purchased for the entire cruise

Premium Surf

The highest internet Disney cruise WiFi plan gives you all the access included in the Stay Connected and Basic Surf plans (with faster connection speeds). Plus, you can stream music and short-form video on apps like Pandora, Apple Music, Spotify, and YouTube. Video calling through FaceTime and Zoom is also available with this package.

• $42 for 24 hours of access
• $34 per day if purchased for the entire cruise

It’s important to know that none of the packages (not even Premium Surf) supports long-form video streaming such as using Disney+, Hulu, or Netflix.

Free Help Planning Your Disney Cruise

From the small questions such as details on WiFi onboard to the bigger questions about the best time to go on a Disney Cruise or how much it costs , you can get free help planning your cruise by contacting the Disney Cruise Experts at The Vacationeer .

Here are just a few reasons to use this Earmarked Diamond level Authorized Disney Vacation Planner to book your cruise.

• Free Onboard Credit: Get up to $1,000 to spend while onboard the ship
• No Planning Fees: There’s no cost to use their services
• One Dedicated Agent: No giant call centers or waiting on hold
• The Best Prices: Your cruise won’t cost any more than if you’d booked it yourself
• The Best Discounts: They know all the ways to save and will even watch for new discounts after you’ve booked
• No Pressure: Vacationeers provide free, no-obligation quotes so there’s no risk in contacting them

Does Disney Cruise Line Offer Free WiFi?

There are several ways you can get free WiFi on a Disney cruise:

Use the Disney Cruise Line Navigator App

Disney Cruise Line allows guests to access the Disney Cruise Line Navigator App for free.

The app is powered by a free WiFi network (DCL-GUEST) that’s only available onboard the ship.

The app is similar to the My Disney Experience app and includes a host of information about your cruise. You can view your planned activities, excursions, rotational dining assignments, deck plans, entertainment schedules, dinner menus, and much more.

One of the app’s most handy features is the ability to message friends and family who are also on board.

If you want to truly unplug during your cruise vacation, the WiFi access you get through the Navigator app may be all the internet you need during your Disney cruise.

Stay in a Concierge-Level Stateroom

One benefit of staying in a concierge-level stateroom is free WiFi. How much internet you’ll get depends on the type of stateroom you booked. Those staying in Royal Suites get Premium Surf internet for the entire cruise. Concierge Suites get Basic Surf for the whole cruise, too. Other Concierge-Level staterooms get one day of Basic Surf for free.

Use Your Onboard Credit

Many Disney travel agencies offer a free onboard credit that can be used toward purchases you make while you’re onboard the ship. You can spend this on specialty dining, gratuities/tips , spa treatments, souvenirs… and virtually anything else that’s charged back to your shipboard account.

Luckily for you, onboard internet packages are charged to the folio, so onboard credit can be used to pay towards your onboard WiFi package.

The size of your onboard credit depends on the travel agency you pick and the cost of your cruise, but it could easily be enough to cover the cost of your shipboard internet.

Book With The Vacationeer To Earn Credit Toward Onboard Internet and Other Purchases

How to Use the Internet on Disney Cruise Line

Internet packages can be purchased through the Disney Cruise Navigator app once onboard and connected to the ship’s WiFi. To buy a plan, click the “more” tab in the app and scroll down to “connect to the Internet.” From there, you can select a package, the number of devices you want to use, and the number of days you wish to purchase. You’ll then be prompted to review the plan and check out. The package will be charged to your stateroom folio. If you have trouble connecting to the internet, the onboard internet help desk can troubleshoot internet and cell phone access onboard.

Can You Share Internet on a Disney Cruise?

You can share one internet plan on multiple devices if you only use one at a time and log out of each device when you’re done using it.

Multiple-device plans are also offered; choosing one of these will save you a bit of money versus the cost of purchasing two separate plans.

How Much is WiFi on a Disney Cruise?

WiFi plans have starting rates between $16 to $42 a day. The price can vary drastically based on the number of days you purchase and the amount of connected devices. You’ll get a slight discount if you purchase a plan for your entire cruise. You also save for each device you add.

Does Disney Cruise Line Have Cell Service?

Whether your cell phone will work on a Disney cruise depends on your carrier and plan. Cell carriers like AT&T, Sprint, and T-Mobile provide Cellular at Sea aboard Disney cruises, which allows you to use your plan like you normally would in your stateroom. However, you may need to pay roaming charges (which can get very expensive, very quickly) or purchase a special cruise add-on from your carrier. Your data allotment (cellular internet) also may be much more limited than on land. It’s best to check with your individual cell phone carrier before your cruise to determine how cell phone data usage will work while onboard.

How Good is the WiFi on Disney Cruise Ships?

While the internet speed on cruise ships has improved drastically over the years, it’s slower than the web surfing you’re used to at home.

Disney warns cruise guests that onboard internet may sometimes be slow, interrupted, or completely unavailable. This is especially true on at-sea days; the final sea day of a Disney Alaska cruise is notoriously bad for internet due to the ship’s position and direction of travel.

However, most cruisers will typically find onboard internet sufficient to occasionally check email, post on social media , or make a video call.

Get Free Help Planning Your Disney Cruise

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Does T-Mobile Work On A Cruise Ship? (The Ultimate Guide)

Does T-Mobile Work on a Cruise?

Whether you’re planning a relaxing cruise to the Caribbean or an exciting adventure to Alaska, you may be wondering if your T-Mobile phone will work onboard. The good news is that T-Mobile does have coverage on most major cruise lines, so you can stay connected with friends and family, surf the web, and stream your favorite shows while you’re away.

In this article, we’ll take a closer look at T-Mobile’s cruise ship coverage, including which lines it works on, what speeds you can expect, and how to make sure your phone is ready to go. We’ll also provide some tips for staying connected on a cruise, even if you don’t have T-Mobile.

So whether you’re a loyal T-Mobile customer or you’re just looking for the best way to stay connected on your next cruise, read on for all the information you need to know.

T-Mobile is a major wireless carrier in the United States. It offers a variety of plans and services, including data, text, and voice. But what about cruise ships? Does T-Mobile work on a cruise ship?

The answer is: it depends.

T-Mobile’s coverage on cruise ships varies depending on the cruise line and the ship itself. Some cruise lines have agreements with T-Mobile to provide coverage on their ships, while others do not. And even on ships that do have T-Mobile coverage, the signal strength and data speeds can vary depending on where you are on the ship.

In this article, we’ll take a closer look at T-Mobile’s coverage on cruise ships. We’ll discuss which cruise lines have T-Mobile coverage, what the coverage areas are, what the data speeds are like, and what the costs are. We’ll also provide some tips on how to get the best possible coverage on your cruise ship.

T-Mobile’s Coverage on Cruise Ships

The following is a list of cruise lines that have agreements with T-Mobile to provide coverage on their ships:

• Carnival Cruise Line
• Holland America Line
• Princess Cruises
• Royal Caribbean International
• Norwegian Cruise Line
• MSC Cruises
• Celebrity Cruises
• Azamara Cruises
• Cunard Line
• Seabourn Cruise Line

What are the coverage areas for each cruise line?

The coverage areas for each cruise line vary depending on the ship. For example, Carnival Cruise Line’s ships have T-Mobile coverage in the Caribbean, the Bahamas, and Mexico. Holland America Line’s ships have T-Mobile coverage in the Caribbean, Europe, and Alaska. Princess Cruises’ ships have T-Mobile coverage in the Caribbean, Europe, and Asia. And Royal Caribbean International’s ships have T-Mobile coverage in the Caribbean, the Bahamas, and Alaska.

What are the data speeds like on cruise ships?

The data speeds on cruise ships vary depending on the cruise line and the ship itself. In general, the data speeds are slower on cruise ships than they are on land. This is because cruise ships are often in remote areas where there is less cellular infrastructure.

The following is a list of the average data speeds on cruise ships for each cruise line:

• Carnival Cruise Line: 1-2 Mbps
• Holland America Line: 1-2 Mbps
• Princess Cruises: 1-2 Mbps
• Royal Caribbean International: 1-2 Mbps
• Norwegian Cruise Line: 1-2 Mbps
• MSC Cruises: 1-2 Mbps
• Celebrity Cruises: 1-2 Mbps
• Azamara Cruises: 1-2 Mbps
• Cunard Line: 1-2 Mbps
• Seabourn Cruise Line: 1-2 Mbps

What are the costs of using T-Mobile on a cruise ship?

The costs of using T-Mobile on a cruise ship vary depending on the cruise line and the ship itself. In general, you can expect to pay around $10 per day for unlimited data, text, and voice.

Using Wi-Fi on a Cruise Ship

In addition to T-Mobile, most cruise ships also offer Wi-Fi. The costs of Wi-Fi on a cruise ship vary depending on the cruise line and the ship itself. In general, you can expect to pay around $10 per day for unlimited Wi-Fi.

How can I connect to Wi-Fi on a cruise ship?

To connect to Wi-Fi on a cruise ship, you will need to:

1. Open your device’s Wi-Fi settings. 2. Select the network name that matches the cruise ship’s Wi-Fi network. 3. Enter the password that is provided by the cruise ship.

What are the costs of Wi-Fi on a cruise ship?

The costs of Wi-Fi on a cruise ship vary depending on the cruise line and the ship itself. In general, you can expect to pay around $10 per day for unlimited Wi-Fi.

How do I make sure my device is compatible with the cruise ship’s Wi-Fi?

To make sure your device is compatible with the cruise ship’s Wi-Fi, you will need to check the cruise ship’s website. The website will list the devices that are compatible with the cruise ship’s Wi-

T-Mobile is one of the largest wireless carriers in the United States, and its service is available in most parts of the country. However, when you’re on a cruise ship, you may be wondering if you’ll be able to use your T-Mobile phone.

T-Mobile does not have its own network on cruise ships, so you won’t be able to use your T-Mobile phone to make calls or send texts without incurring roaming charges. However, many cruise ships offer Wi-Fi, and you can usually connect to the ship’s Wi-Fi network using your T-Mobile phone.

The cost of using the ship’s Wi-Fi will vary depending on the cruise line and the length of your cruise. However, it’s usually a relatively inexpensive way to stay connected while you’re on vacation.

If you’re concerned about the cost of using the ship’s Wi-Fi, you may want to consider bringing your own mobile hotspot. A mobile hotspot is a device that creates a Wi-Fi network that you can connect to with your phone, tablet, or laptop. You can purchase a mobile hotspot from a variety of retailers, and they typically cost around $100.

Once you have a mobile hotspot, you can connect to it with your T-Mobile phone and use your phone as you would normally. You’ll still be subject to roaming charges, but you’ll be able to use your phone more freely than if you were relying on the ship’s Wi-Fi network.

If you’re not sure whether T-Mobile will work on your cruise ship, it’s best to contact the cruise line before you leave. They can tell you what kind of Wi-Fi is available on the ship and whether or not you’ll be able to use your T-Mobile phone.

Other Options for Staying Connected on a Cruise Ship

In addition to using the ship’s Wi-Fi or a mobile hotspot, there are a few other ways to stay connected on a cruise ship.

• Use a landline. Many cruise ships have landlines that you can use to make calls and send texts. The cost of using a landline will vary depending on the cruise line, but it’s usually a more affordable option than using your phone’s cellular data.
• Use a VoIP app. A VoIP app (Voice over Internet Protocol) allows you to make calls and send texts over the internet. You can use a VoIP app with your phone’s data connection or with a Wi-Fi connection. Some popular VoIP apps include Skype, Google Voice, and WhatsApp.
• Use a messaging app. If you don’t need to make calls, you can use a messaging app to stay in touch with friends and family. Some popular messaging apps include WhatsApp, Facebook Messenger, and WeChat.
• Use social media. If you’re just looking to stay up-to-date on the news and what’s happening in the world, you can use social media. Most social media platforms have apps that you can use on your phone, so you can stay connected without having to use your phone’s cellular data.

Tips for Staying Connected on a Cruise Ship

Here are a few tips for staying connected on a cruise ship:

• Plan ahead. Before you leave for your cruise, make sure you know what your options are for staying connected. Find out if the ship has Wi-Fi and what the cost is. If you’re planning on using your own mobile hotspot, make sure you have a device that’s compatible with the ship’s Wi-Fi network.
• Use Wi-Fi whenever possible. Wi-Fi is usually the most affordable way to stay connected on a cruise ship. However, the speed of the Wi-Fi connection can vary, so you may experience some lag when you’re streaming videos or using other data-intensive applications.
• Consider using your own mobile hotspot. If you need to stay connected all the time, you may want to consider bringing your own mobile hotspot. A mobile hotspot will give you a more reliable connection than the ship’s Wi-Fi network, and you can use it anywhere on the ship.
• Be mindful of your data usage. When you’re using your phone on a cruise ship, you’re subject to roaming charges. Be mindful of your data usage so you don’t get charged extra.

By following these tips, you can stay connected on your cruise ship without breaking the bank.

Staying connected on a cruise ship is easy if

Q: Does T-Mobile work on a cruise?

A: Yes, T-Mobile does work on most major cruise lines. However, there may be some areas where coverage is limited, such as in the middle of the ocean or in remote areas.

Q: What is the best way to use my T-Mobile phone on a cruise?

A: There are a few different ways to use your T-Mobile phone on a cruise. You can:

• Use it as a regular phone. You can make calls, send texts, and use data just like you would at home. However, keep in mind that you will be charged roaming fees for any calls, texts, or data that you use outside of the United States.
• Connect to the ship’s Wi-Fi network. Most cruise ships offer Wi-Fi networks that you can connect to for a fee. This is a great way to stay connected to the internet and use your favorite apps and services.
• Use a mobile hotspot. If you have a T-Mobile hotspot device, you can use it to create a personal Wi-Fi network that you can connect to with your other devices. This is a great way to stay connected to the internet and use your favorite apps and services without having to pay for the ship’s Wi-Fi network.

Q: How much does it cost to use my T-Mobile phone on a cruise?

A: The cost of using your T-Mobile phone on a cruise will depend on how you use it. If you make calls, send texts, or use data outside of the United States, you will be charged roaming fees. These fees can vary depending on the destination and the amount of data that you use.

Q: What are some tips for using my T-Mobile phone on a cruise?

Here are a few tips for using your T-Mobile phone on a cruise:

• Turn off data roaming. This will help you avoid incurring roaming charges.
• Connect to the ship’s Wi-Fi network. This is the most affordable way to stay connected to the internet.
• Use a mobile hotspot. This is a great way to share your internet connection with other devices.
• Be aware of your data usage. Roaming charges can add up quickly, so be sure to keep an eye on your data usage.

Q: What if I have other questions about using my T-Mobile phone on a cruise?

If you have other questions about using your T-Mobile phone on a cruise, you can contact T-Mobile customer service for assistance.

T-Mobile does work on a cruise ship, but there are some limitations. The service may be spotty in some areas, and you may not be able to access all of the features that you would have on land. However, you should be able to make calls, send texts, and use data for basic tasks. If you’re planning on taking a cruise, be sure to check with T-Mobile to see what their coverage is like in the area you’ll be visiting.

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• Royal Caribbean International

T-Mobile and Cellular at Sea Info

By bala1130 , December 7, 2021 in Royal Caribbean International

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In the past I have always turned my T-Mobile phone to "Airplane Mode".  I called T-Mobile just before going on the Allure about a month ago.  I found out you don't need to set your phone to 'Airplane Mode".   It can be set to Roaming "ON" and "2-G only" for the network  You will not be charged for any data used while on 2-G.  2-G is not very fast, but you can use it for some social media or web browsing.  As long as you don't use texting or phone calls you will not be charged while on 2-G.   

One warning:  If you get any incoming phone calls (even if you don't answer the call) you will be charged $2.50.  To avoid this charge,  you can call T-Mobile before you leave and give them the dates you will be at sea.  They can turn off incoming phone calls while on your cruise.   

2-G may not be very useful, but I thought I would pass this info on to you all.  I'm not sure how other cell phone companies handle this, so check with your company before trying this.

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1 minute ago, bala1130 said: 2-G is not very fast, but you can use it for some social media or web browsing.

Did you actually try it on a ship? 

The reason to turn it on airplane mode is to avoid any fees that you didn't think of. Also background refresh on apps will use data. We turn off airplane mode when in port but not on the ship. 

If you have cellular turned on and make or receive a call, you will PAY due to use Cellular at Sea.  Same with data.  There is no free service on board.

To avoid charges, before you leave home, enable Wifi Calling on your phone. 

Then once you leave the dock, you put your phone in Airplane mode and turn Wifi back on.  You will need to purchase wifi access for your cruise.

This way you can make and receive calls and texts at no charge (other than the cost of internet access).

The TMo roaming portal states no data is available on Cellular@Sea.

Back when I had TMo I tested this theory by leaving my radios on instead of going into airplane mode.

Once Cellular@Sea was on and my phone connected I received the standard text message warning me that I would incur charges including data charges.

I was prepared to do battle with them since the cruise ship portal states no data so if there is no data, how can I be charged for data?

On another occasion I forgot to put my phone into airplane mode.  Later that night my phone started to play music as I had been streaming a music channel before and now the stream was continuing since it had a data connection on Cellular@Sea.  That was how I noticed it had roamed onto Cellular@Sea on this occasion.  Not wanting to test my argument too much (in case I lost) I put it in airplane mode.  Clearly I was getting some data since music started streaming. 

I never did get a bill for it so I never got to test my case against paying for something they claim I can't get.  However I never really tried to push my luck.  My plan was to buy Voom on the morning of day 2 so I went to bed with my phone in airplane mode and bought Voom in the morning.  

2 hours ago, Biker19 said: Did you actually try it on a ship? 

Yes, I had Roaming ON and 2G ONLY as the network.  No charge for international Roaming.  Feel free to call T-Mobile, or check out their website:  https://www.t-mobile.com/coverage/roaming

Good news! Royal Caribbean: Oasis is covered.

You’ve got unlimited texting and data at up to 2G speeds in 140+ countries and destinations—all at no extra cost. Check below to see if your next stop is on the list. On a prepaid plan? See our   international prepaid rates .

If you do not have a domestic texting plan, messages received are 20 cents each; if you have an unlimited texting plan, messages received are free.

6 minutes ago, bala1130 said: Yes, I had Roaming ON and 2G ONLY as the network.

Again, on the ship (connected to only the ship cell tower), you were able to visit social media sites and have an albeit slow but acceptable experience?

24 minutes ago, Biker19 said: Again, on the ship (connected to only the ship cell tower), you were able to visit social media sites and have an albeit slow but acceptable experience?

Yes, my phone showed connected to "Cellular at Sea".  I was on the Allure, then on the Independence at the end of Oct. this year.  I don't know if it was an acceptable experience because it is very slow.  Just don't text or make phone calls and there are no international data charges.  You can use FB Messager with no charge.  Just no T-Mobile texting.  Make sure you call and tell them to turn off incoming calls and texts and you will not have any charges.  But please call T-Mobile to verify this before trying it.

But notice, if someone calls you, even if you don't answer and it goes to voice mail, it is $6 PER MINUTE.

Even if it was a call about your car's extended warranty. 😄

3 hours ago, SRF said: But notice, if someone calls you, even if you don't answer and it goes to voice mail, it is $6 PER MINUTE.   Even if it was a call about your car's extended warranty. 😄

Not exactly true.  I had 2 incoming phone calls during my cruise that I didn't answer.  I was charged $2.50 for each call ($5 total).  I talked to T-Mobile when I returned and explained I didn't understand that I would be charged even if I didn't answer and the agent was nice enough to remove those charges for this one time.  That's when I was told I could contact T-Mobile before my next cruise and they could turn off incoming calls and texts for the time I was on the ship to stop any charges.

So here is my plan for the next cruise:

1. call T-Mobile and give them the dates for my cruise and they will turn off incoming calls and text.

2. once on the ship change my network settings to Roaming "ON" and network to "2G ONLY".

3. use FB messages instead of texting.

4. I don't want to spend my vacation on the internet, so I don't get the VOOM package.  

Again, this is for T-Mobile only.  I have no idea how other cell carriers handle this.  I'm just trying to provide information here and expect everyone that consider doing this to contact T-Mobile yourself to confirm this is how your plan works.

Here is the T-Mobile website that has information on this topic:

https://www.t-mobile.com/support/coverage/international-roaming-checklist

marktwothousand

Many companies have simply disabled data roaming on cruise ships in the last couple years and gone to text and calls only because of the mass amounts of complaints over accidental charges. Telecom

watchdogs are on the consumers’ side for this one and no one is going to pay those kind of data charges for cruise ship roaming 

12 hours ago, bala1130 said: Not exactly true.  I had 2 incoming phone calls during my cruise that I didn't answer.  I was charged $2.50 for each call ($5 total).  I talked to T-Mobile when I returned and explained I didn't understand that I would be charged even if I didn't answer and the agent was nice enough to remove those charges for this one time.  That's when I was told I could contact T-Mobile before my next cruise and they could turn off incoming calls and texts for the time I was on the ship to stop any charges.   So here is my plan for the next cruise: 1. call T-Mobile and give them the dates for my cruise and they will turn off incoming calls and text. 2. once on the ship change my network settings to Roaming "ON" and network to "2G ONLY". 3. use FB messages instead of texting. 4. I don't want to spend my vacation on the internet, so I don't get the VOOM package.     Again, this is for T-Mobile only.  I have no idea how other cell carriers handle this.  I'm just trying to provide information here and expect everyone that consider doing this to contact T-Mobile yourself to confirm this is how your plan works.   Here is the T-Mobile website that has information on this topic: https://www.t-mobile.com/support/coverage/international-roaming-checklist

If that works for you.

But that means that in port you will not get calls either.

And yes, T-Mobile is very good about removing the odd charge.  At least once.

As for only being charged $2.50, that is probably because no voice mail was left.

We always have a data package, so just use Wifi calling when we are connected.  And if you are not connected when the call or text comes in, it pops up when you do connect.

We have T-Mobile - I texted back and forth with them about coverage and this is what I was told (we have the Magenta 1.0 Amplified plan). I was told there is no coverage on the Ship (Allure) but once at our ports - Nassau, St Kitts and St Thomas we will have service -  we are to dial #7663 to turn on international roaming.  Data and text are free but calls are $0.25/minute.  To turn it off #763#.

• 4 months later...

On 12/7/2021 at 11:21 AM, SRF said: If you have cellular turned on and make or receive a call, you will PAY due to use Cellular at Sea.  Same with data.  There is no free service on board.   To avoid charges, before you leave home, enable Wifi Calling on your phone.    Then once you leave the dock, you put your phone in Airplane mode and turn Wifi back on.  You will need to purchase wifi access for your cruise.   This way you can make and receive calls and texts at no charge (other than the cost of internet access).

Hi SRF -- we are traveling very soon on celebrity and i've been reading up on tmobile and cellular at sea.   Sorry to say it's all confusing to me.   The only reason i'm researching is our friends with att have purchased a $100 monthly plan to get internet (calls/texts/internet) on the ship and they say it is better service and cheaper than ship wifi...but I think they will still need wifi... they say no!   So, tmobile does not offer this -- so i think we are to use something like cellular at sea.   If i read above what you said, we should pay for the ship wifi and then using wifi calling and phone in airplane mode we WON'T get charged for phone calls?   Thanks for any clarification you can provide...

I have T-Mobile.  If you use the device without using the ship's wifi at sea you will pay for it.  That being said, the included wifi for the ports worked well, and that's a big plus.

On 4/23/2022 at 2:41 PM, Jwheel said: Hi SRF -- we are traveling very soon on celebrity and i've been reading up on tmobile and cellular at sea.   Sorry to say it's all confusing to me.   The only reason i'm researching is our friends with att have purchased a $100 monthly plan to get internet (calls/texts/internet) on the ship and they say it is better service and cheaper than ship wifi...but I think they will still need wifi... they say no!   So, tmobile does not offer this -- so i think we are to use something like cellular at sea.   If i read above what you said, we should pay for the ship wifi and then using wifi calling and phone in airplane mode we WON'T get charged for phone calls?   Thanks for any clarification you can provide...

You can do either one.

If ATT has a plan that includes unlimited Cellular at Sea, then you could use that.

I just checked, they have two plans.  

$50 per month, you get 50 minutes talk ($2 per minute over 50) and unlimited texting.

$100 per month, you get unlimited talk and text, and 200 MB of data, then $2 per MB over.

Last billing period, I used over 200 MB on email alone.  If you take pictures and send them, you can eat up 200 MB very quickly.

With ATT, you can also use wifi and do wifi calling.

My thing with T-Mobile is the great international plan for when you are off the ship.  Both the above options do not cover time off the ship.  ATT has a separate International plan that you would have to purchase to cover that time.  That is $10 per day.

Charles4515

1 hour ago, SRF said: Last billing period, I used over 200 MB on email alone.  If you take pictures and send them, you can eat up 200 MB very quickly.  

Probably use 200 MB just turning the phone on. I might be exagerating abiut just turning the  but you are correct 200 MB would be eaten up quick. I don't think those Cellular at Sea plans are a very good option unless OP limit themselves to talk and text. I would turn off data roaming because with those plans a huge surprise could await.

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First Time Disney Cruiser -Internet Service

• Thread starter hayesdvc
• Start date Mar 8, 2023

DIS Veteran

• Mar 8, 2023

Wife and I are on the Wish in May for our first Disney cruise . We are staying in a Stateroom if that matters. What internet service should I purchase for a four day cruise? Does it work on Castaway Cay ? I have Verizon as a carrier. Should I use this instead? TIA  

• Mar 9, 2023

Just to help you - everyone stays in a stateroom. It’s the type - inside, ocean view, verandah that differentiates the type of stateroom you are in. Unless it’s concierge it won’t matter in terms of internet. I will ask why you need internet for 4 days? Business or work that can’t wait you may need a better package. Just to stay in touch with home you may not need one at all. As of right now iMessage and WhatsApp seem to work in the ship using Dcl free WiFi without buying a package. Knowing the reason for internet will guide you to your package or to no package at all. We cruise so we can disconnect from the world and we have yet to ever buy an internet package after 11 sailings including some longer than a week.  

Check out the Verizon TravelPass: https://www.verizon.com/plans/international/international-travel/travel-pass/ This plan works in the Bahamas (including on Castaway Cay ), but not while the ship is at sea. While the ship is at sea, cell service is through Cellular at Sea and is pricey. DCL also has several different WiFi packages based on what type of internet access you need: https://disneycruiselineblog.com/20...cruise-lines-usage-type-based-internet-plans/  

Thank you both !!  

• Mar 10, 2023

Clarkson U said: We cruise so we can disconnect from the world and we have yet to ever buy an internet package after 11 sailings including some longer than a week. Click to expand...

Treguna, Makoidees, Trecorum, Sadis Dee!

I'll be on the WISH in October for my first Disney Cruise ! From what I understand we need to use the DCL app for our navigator. Is there free internet for that?  

MissPrice said: I'll be on the WISH in October for my first Disney Cruise ! From what I understand we need to use the DCL app for our navigator. Is there free internet for that? Click to expand...

Question anything the facts don't support.

sponica said: My husband is in sales and is very much looking forward to nothing working next year. The kids will be with us, so there's no real reason to have ship to shore communication. Click to expand...

Disney_David

Mouseketeer.

hayesdvc said: Wife and I are on the Wish in May for our first Disney cruise. We are staying in a Stateroom if that matters. What internet service should I purchase for a four day cruise? Does it work on Castaway Cay? I have Verizon as a carrier. Should I use this instead? TIA Click to expand...

See the line where the sky meets the sea?

Disney_David said: Buy the Wi-Fi package if you need it. Click to expand...

Kevin O'Brien

MissPrice said: I'll be on the WISH in October for my first Disney Cruise! From what I understand we need to use the DCL app for our navigator. Is there free internet for that? Click to expand...

Two decades on the DIS, lurking and learning

• Apr 3, 2023

I’ve read so many threads like this, and I’m still confused! It’s been a few years since we’ve cruised and never on Disney. What plan do I need (both from Verizon and from Disney) if I want to receive calls and texts and app notifications? I want this both on ship and in port. Specifically, we want to get: > alerts if our house alarm goes off, > alerts from our bank about suspicious spending, > family calls and texts in case of emergency. We also want to be able to call each other on the ship, not just message through the app. We will likely purchase the premium WiFi package but do we also need a Verizon plan? And do we still turn off cellular data and roaming if we get a Verizon plan? Do we turn it back on while in port?? TIA!  

bigAWL said: If it helps anyone, here's the current pricing for all options... View attachment 750645 Click to expand...

DisneyJade said: I’ve read so many threads like this, and I’m still confused! It’s been a few years since we’ve cruised and never on Disney. What plan do I need (both from Verizon and from Disney) if I want to receive calls and texts and app notifications? I want this both on ship and in port. Specifically, we want to get: > alerts if our house alarm goes off, > alerts from our bank about suspicious spending, > family calls and texts in case of emergency. We also want to be able to call each other on the ship, not just message through the app. We will likely purchase the premium WiFi package but do we also need a Verizon plan? And do we still turn off cellular data and roaming if we get a Verizon plan? Do we turn it back on while in port?? TIA! Click to expand...

If you need one of you to be available in case of emergency then just get WiFi for one of you. My husband got WiFi for his phone but I wanted to check out on vacation so I just used the free app to message him and get messages from the kids club.  

• Apr 4, 2023

sponica said: For service in port and off the ship you'd probably need an international plan if you were planning on using your phone as a phone at all. Click to expand...

Calantha said: Depends on the provider. I think they said Verizon? Don't they have international 'passes' that you activate on the day you want to use it? For T-Mobile, my phone just works because of my plan, no special international add-ons. Click to expand...

sponica said: I honestly don't know, the last time I cruised I just kept my phone in airplane mode and when I went into Canada it was in the way back when....when texts were capped at x number per billing cycle and your minutes were metered during the day (but nights and weekends, talk all you want) Click to expand...

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Your Cell, Texts & Wifi On A Cruise: This Is What You Need To Know

By: Author Elaine Warren

Posted on Last updated: June 20, 2024

Categories LEARN , ONBOARD EXPERIENCE , Pre-Embarkation , Technology & Communication

How to use your phone, text or wifi on a cruise without spending a small fortune. Stay connected to family and friends on and off the ship! Plan ahead with this handy guide (Updated for 2024).

When you’re traveling on land, particularly if you remain in your home country, you probably don’t give more than a passing thought as to whether your cell phone will have service, whether you can still text your family and friends throughout the day, or whether you can search up answers to the burning questions of the day with a few finger taps.

But all those things you take for granted on land, change significantly once you step on a cruise ship. Suddenly, you may encounter issues with using your cell phone to call and text, and also with accessing wifi on a cruise – whether by phone, tablet or computer.

And, if you want to maintain any digital connection to the world outside of the ship, or even with your travel companions sailing on the same ship, you’ll need to do some planning in advance. Particularly if you want to stay in touch without breaking the bank, wasting large amounts of time, or tearing your hair out. So read on to find out what you need to know.

The Reality of Digital Communication At Sea Today

I have vivid recollections (or flashbacks) of the dinosaur age of technology for guests on cruise ships. I was so mercifully glad to be able to get away on a long awaited family vacation. And I felt lucky that I had only a modest amount of work tagging along with me. Just a few hours at most and one possibly two conference calls. Hah!

I got an early start, bright-eyed and bushy tailed. Wanting to avoid the wait list for one of the ship’s shared computer terminals ( which was the sole guest option for accessing the internet ). I thought I would knock out an hour or two and be done in time to catch the tail end of a late breakfast.

Many hours later, I was still sitting there, knuckling through an excruciatingly slow connection that dropped too many times to count. The gaps between actual connections lasted longer than the intermittent connections themselves. Plus, I wracked up a significant internet bill (charges assessed by the hour/minutes) and wasn’t even able to finish the project.

And as for those conference calls. The special cruise package offered by my cell carrier that I had been so pleased to find and sign up for – a total bust. I was never able to connect once in 2 weeks – except when I was on shore and tracked down a landline. That was around 2008/2009.

Fast forward 10 years, and things have vastly improved from those earlier days. Can you expect the same level of internet service and communication access that you have at home? No. But improvements are marked and stunning compared to how things were in the past.

Now , you should be able to access wifi anywhere on the cruise ship, including your cabin. You no longer have to seek out the computer lab and fight other passengers for access. Kick back with your laptop and beverage of choice in the privacy of your balcony or any other cozy spot you desire.

As for texting , you have a variety of options for texting with your travel companions for little to nothing. And, if you’re willing to pay a bit more, you can have access to social media and streaming. And most cruise lines offer some version of an “unlimited” package. No more anxious clock-watching!

As for cell service , that can still be somewhat hit or miss. I have pretty much abandoned trying to use my own carrier for cruise ship service because it so very rarely works. But I’ve traveled with others who had much better luck and were completely satisfied with their carrier’s service and packages .

Related Content: 63 First Time Cruise Tips That Will Make Your Family Cruise Terrific

Cell Phones On Cruise Ships

Generally, you will be able to use your cell phone on a cruise ship. The primary issues are whether your carrier offers service at sea and the costs. When you are on a cruise and trying to figure out cell service, you will have other considerations besides your geographic location . You have to determine whether your carrier offers coverage with your cruise line and specifically with your individual ship.

And, assuming that you have a carrier that offers coverage for your specific cruise, you will need a special plan for the charges. Otherwise, the default would be very high rates akin to international roaming charges. But note that your cellular calls at sea aren’t typically included in a standard international plan.

In theory, AT&T, Verizon, and T-Mobile all offer cruise ship coverage. But, just as with being on land, your actual success with getting service can vary as between the different carriers. You will need to decide before you leave on your cruise whether you want a cruise package. Generally, you can not apply the plans retroactively.

Related Content: 9 Best Travel Power Strips For That Next Fantastic Cruise

AT&T Cruise Ship Packages

AT&T provides coverage while at sea. But International Day Pass and/or Passport packages do not apply to cruise ships. Only AT&T cruise packages will cover usage aboard cruise ships. Only certain cruise ships are covered. You can find a current list of included cruise ships at att.com/cruisehips.

Cruise ship package rates apply only when you are more than 12 miles from port. Once within the 12-mile zone, standard roaming rates for that country apply. Any cellular use will be billed at pay-per-use rates if you sail on a non-qualifying ship.

If you procure a cruise package, your usage on shore may also be included. Certain ports in Canada, Mexico, and most Caribbean countries will be covered.

Packages last for 30 days and automatically expire. Even though your cruise may last less than 30 days, no proration is available.

Plan Options

AT&T offers three different options for cellular coverage on cruise ships: (1) Talk & Text, (2) Talk, Text & Data, and (3) Pay-Per-Use Calling. Packages are available on a per-line basis. Each device must have its own package.

• The Talk & Text plan costs $50 and includes 50 minutes of talk. Additional minutes are $2.00 each. You have unlimited texts, but standard domestic messaging rates apply to any text, picture, and video messages received.
• The Talk, Text & Data plan costs $100. It includes unlimited talk and text and 200MB of data.  Additional data costs $2.00/MB. Standard domestic messaging rates apply to any text, picture, and video messages received.
• AT&T also offers pay-per-use rates for those who do not have a cruise package, sail on a non-covered ship or whose plan expires. The cost is $3.00/minute for calls. Texts are .50 each for regular messages and $1.30 each for picture or video messages. Data is $6.14/MB.

AT&T cruise package allowances and overage rates for usage on-ship only apply when “Cellular at Sea”, “Nor-18,” or “901-18” displays on your device. 

T-Mobile Cruise Ship Packages

T-Mobile offers cruise packages for specific cruise lines and ships. You can find a search tool on the T-Mobile website that allows you to determine whether your specific cruise is covered. 

When we last checked, T-Mobile ONE and Simple Choice Plan customers received the following rates on cruise ships: $.50/sent text and $5.99/minute talk. Customers on other plans must activate these rates by adding the Word Class Service to each line. (Note: Recent attempts to confirm 2024 pricing was surprisingly frustrating.)

T-Mobile does not offer cellular data for cruise ships.

Verizon Cruise Ship Packages

Verizon offers coverage at sea. But, once you’re within 12 miles of a port, the roaming rates for that country apply. Verizon Pay as You Go is only available on specific cruise lines. The charge is $2.99/minute for talk and $0.50 for texts sent or received. Verizon does not offer cellular data service on cruise ships while at sea.

For time in port, Verizon offers TravelPass and your normal plan will be extended for $10 per day per line and works in most Caribbean destinations. 

Controlling Cell Phone Costs

You can control or limit your additional costs by managing the cellular data that you use on board. Note that some apps consume more data than others, so you may want to carefully monitor or disable data hogs. Take a close look at any games that have heavy graphic and require an internet connection. And any apps that center on navigation, weather or news.

Streaming content requires a substantial amount of data. If you intend to stream, you should use a cruise ship wifi package for that rather than rely on your cellular data.

Turn off data roaming and international data roaming. Only turn back on when on shore and if you have a suitable plan.

What Cruise Passengers Need To Know About Data & Internet Access

Whether or not you plan to access the internet using your cell phone or sign up for an internet plan through the cruise ship, you will need to get a handle on data.

Wifi vs. Cellular

Both wifi and cellular data allow you to connect to the internet wirelessly. Typically, wifi allows you to connect using a router based system while a cellular data plan allows you to connect using your carriers cell phone signal. Both versions will connect, but they involve differences in speed and cost.  (And also security).

Typically, cellular data access covers a wider range (which can be measured in miles), but can be slow. While wifi access will have a range with much narrower scope (think of the router in your home or a coffee shop – a limited number of feet/yards), but can be significantly faster.

For more explanation of the difference between cellular access and wifi access, check out this explanation from PC Mag .

Both Wifi and Cellular Require “Data”

Whether you connect to the internet using a wifi connection or your cellular data plan, you are still consuming “data.” The significance of this fact may not be readily apparent when you’re cruising around town because most cell plans only charge you extra or impose caps on the use of cellular data.

If you’re able to connect to the internet through a wifi connection – whether on your phone or a tablet – usually there is no additional or noticeable charge. 

The difference becomes more important, however, when you are cruising around the ocean on an actual cruise ship. Depending on your cell phone carrier, you may not be able to access cellular data at all. And, for those carriers that permit it, the costs can be substantial .

Likewise, if you decide to access the internet using a wifi plan sponsored by your cruise ship, you’ll discover key limitations on data usage. Rather than distinguishing the method of how you’re connecting to the internet, most cruise plans seem to focus on the type of internet usage that you’re doing.

So some plans may allow only activities that require low data consumption (thus no streaming). While other cruise lines may offer tiered packages that permit high data consumption at the upper tiers. Or, alternatively, they may offer packages that charge based on the total amount of data consumed regardless of the type of usage – surfing or streaming.

Where Does Wifi Calling Fit In This? 

Wi-Fi Calling allows you to call or message (SMS)  from almost anywhere that you have a wifi connection, which is great if you’re in an area with limited or no cellular network coverage. Generally, a wifi call will not count against plan minutes for those who don’t have an unlimited plan. Also, for newer model phones, wifi calling can be available in airplane mode.

Depending on your carrier, wifi calls to US numbers can be free, even while traveling internationally. And, wifi calling consumes only a limited amount of data – about 1 MB/minute of data for voice calls.

For more details on using wi-fi calling, check out this explanation from CNet .

You can also use wifi calling over the cruise ship’s wifi provided you sign up for the right internet package. Specifically, you’ll want one that’s sufficient to support VoIP and streaming.

How Much Data Do You Need?

In order to decide whether to get an unlimited plan or a cheaper plan that may have data caps, you need to have some idea of how much data you are likely to use. For your planning purposes, here’s a list of common internet activities and the approximate data usage associated with them:

• 10 emails (a mix of ones with and without attachments) = 0.5-1.5 MB
• 10 minutes web surfing = 2.5 MB
• uploading/downloading 5 photos = 25 MB
• 10 minutes streaming music = 9 MB
• Streaming video (standard definition) = 500-700MB/hour

Tips for Conserving Data Usage

• Turn off all automatic updates in the Play Store and App Store (check all devices – phones and tablets)
• Turn off all automatic downloads for email, music, apps and updates
• Pause auto synchronizations and cloud backups
• Stop apps set for automatic background refresh
• Turn off automatic uploads for photos (to Google Photos, IOS photo stream, or AMZ photos)
• Disable location services
• Turn off auto software updates
• Check social media settings – disable or downgrade any auto image preview and video autoplay.

Cruise Ship Wifi & Internet Access

Wifi and internet access is readily available on most major cruise ships. But in most instances you will have to pay for it.

Why would you want or need internet access while on your cruise vacation? Possibly you need to stay in touch with folks at work? Or, perhaps you want to stay in contact with family and friends back home?

Whether you’re just checking in or because you like to keep up a steady engagement in your social media accounts, access to Wi-Fi on a cruise can also facilitate your ability to stay in contact with your family members and travel companions while on board the ship.

Today, on many ships you will find packages offering “unlimited” access in some form and at a relatively reasonable price. While some luxury cruise lines offer free or included internet. For example, Regent Seven Seas, Hapag Lloyd, Silversea and Crystal cruises all include wifi access with your cruise fare.  On most large mainstream cruise lines, however, you will have to purchase access for an additional fee.  Here’s the basic lowdown on internet packages for mainstream ships:

Carnival Cruise Wifi

Carnival offers three different internet packages . Prices are discounted if purchased prior to sailing.

Social Plan

This is a limited plan for folks who only want to have access to their social media accounts. It supports most of the popular social networks such as Facebook, Twitter, Instagram, WhatsApp, Pinterest and Snapchat. You’ll also have access to the major airline sites. It does not support access to streaming surfaces, VoIP or email. Cost: $6.80/day when pre-purchased; $8.00/day on board.

The Value plan includes access to the same networks as the Social plan, plus other regular websites such as news, sports, banking, etc. It does not support streaming or VoIP. Cost: $10.20/day when pre-purchased; $12.00/day on board. For this plan, you can also purchase a 24 hour pass onboard for $16.00.

Premium Plan

The Premium plan includes all of the same access as the Social and Value plans but it provides a 3x faster connection. This plan also supports Skype, WiFi calling and FaceTime. It does not generally support streaming services. However, three Carnival ships are “Netflix enabled” which allows use of the Netflix app with your personal account. Those ships are Vista, Horizon and Sunrise. Cost: $14.45/day when pre-purchased; $17.00/day on board. 24 hour pass for $25.00

Key restrictions & limitations:

• You can use multiple devices on a plan, but only one device at a time can connect to Wi-Fi
• Access to certain sites such as mature or violent content is blocked
• VPN connections are not supported. 

Royal Caribbean Wifi

Royal Caribbean offers two primary types of Voom packages .  Costs vary depending on how many devices you want to include in your package. Note that Royal Caribbean frequently runs specials for packages purchased prior to sailing, as well as additional discounts for bundles that include internet and drinks and other combinations.

The Voom Surf Voyage Package covers basic internet usage. You can text on messenger services, browse the web and send emails using high speed internet.

The VOOM Surf + Stream Voyage Package lets you message and video chat on messenger services, browse the web, send emails and post on social media, and video chat live. Plus stream your favorite videos, movies, music and shows.

When purchased pre-cruise, the VOOM Surf packages start at around $13/day for 1 device and the VOOM Surf + Stream package start around $18/day for 1 device. Note that the number of devices refers to how many devices can be connected at one time. You can switch between multiple devices on a 1-device plan. Packages are available for up to four devices.

Please note that Royal Caribbean employs “dynamic pricing” for all of its add-on features, including its internet packages. So, prices across sailings can vary widely.

Celebrity Cruise Wifi

Celebrity offers high speed internet access fleetwide (except Galapagos) through its XCelerate service. It offers two unlimited package levels: Surf which allows basic internet access and Stream which allows VoIP and streaming.

Packages are priced for the entire cruise and can support up to 4 devices. The package price increases with the number of devices. Currently, for a 7 to 9 day cruise, a Surf package costs about $129 for 1 device and the Stream package costs $265 for 1 device.

Disney Cruise Wifi

All Disney Cruise ships offer internet access through Connect@Sea. All access and packages are based on MB usage. You can purchase different buckets of megabytes, or you can use a pay as you go plan. If you buy a package, you cannot get a refund for unused minutes. 

A package of 100 MB costs $19, 300 MB costs $39 and for $89, you can purchase 1000 MB. Or, you can use the pay as you go plan for $0.25 per MB. Guests sailing in Concierge class have access to some amount of free internet.

MSC Cruises Wifi

MSC Cruises offers five options for purchasing internet access. Prices may vary somewhat based on destination and sailing:

• Unlimited – This package allows you to connect 1 device. You receive full web browsing, access to popular social networks and chat APPs, and you can check email. It has unlimited MB for the duration of your cruise. The regular price is $199.90. The pre-purchase price is $159.90.
• Premium – This package offers the same scope of coverage as the Unlimited plan, but it has a cap of 6,000 MB. You can connect up to 4 devices on this plan. So, it can be a great choice for families. The regular price is $159.90, and you can find pre-purchase discounts up to 20%.
• Standard – This package is designed for limited internet users. It includes 3,000 MB for up to 2 devices. The regular price is $99.90 with up to 20% discount for pre-cruise purchases.
• Chat/Social – This package is designed for teens or other guests who only want to access social media and chat. You can connect one device for up to 1,500 MB. The regular price is $49.90 and it can only be purchased onboard.
• 24 HR – This day pass can only be purchased onboard. It is $44.90 for 1 device and 500 MB.

For more insights into MSC cruise wifi, check out our review of MSC Seaside .

Norwegian Cruises Wifi

Norwegian Cruises offers two different internet packages (down from four different packages). Prices below are for standard price onboard purchases. You can receive a 15% discount if you purchase a package prior to sailing. (Note that NCL also offers an option for free internet minutes as an option in its “Free at Sea” promotions. The number of free minutes varies based on length of sailing.)

• Unlimited – This package provides unlimited web surfing, email access (no VPN), social media access, all apps. No streaming allowed. One device permitted at a time. Packages are purchased and priced for the duration of the cruise. $29.99/day.
• Unlimited Premium – In addition to the basic wifi services included in the Unlimited WiFi package, this Premium package includes VPN email access and streaming. $39.99/day

Holland America Wifi

Holland America offers a 3-tiered package system that is priced per day with discounts if purchased for the length of the cruise.

• Social – A limited access plan that provides access to most popular social media websites and apps, including Facebook and WhatsApp. $14.99 per day.
• Surf – This package allows you to surf the internet, visit your favorite sites, and check email. $24.99 per day.
• Premium – This package provides all of the above service plus it allows audio/video calling and streaming. (However, the actual internet speed available at any point in time may limit the ability to stream.)  $29.99 per day.

Discounts available when you purchase for the length of cruise may vary. But, as an example, a package purchased onboard for a 7 day cruise runs $69.99 for Social, $99.99 for Surf, and $139.99 for Premium. A package purchased for a 12 day cruise would typically be $99.99 for Social, $149.99 for Surf, and $199.99 for Premium.

Princess Cruises Wifi

Princess has different types of internet access and packages depending on which of its cruise ships you are sailing. It’s top line offering is MedallionNet Wifi which is offered on a growing number ships. You can find the most current list and the roll-out schedule on the MedallionNet page.  MedallionNet provides unlimited wifi access throughout the ship. You can text, post photos, video chat and stream. Packages start at $9.99 per day.

On some ships, Princess offers PrincessConnect which has three packages:

• Social –  A limited access plan that provides access to popular social media websites and apps such as Facebook, WhatsApp, Instagram, Twitter and WeChat. Approx. $14.99 per day.
• Surf –  This package provides access to the entire entire. But it does not permit streaming or Skype. Approx. $24.99 per day.
• Premium – This package provides full internet access including streaming and Skype. Approx. $29.99 per day.

Finally, ships that do not offer PrincessCONNECT or MedallionNet have minute based pricing that varies. Princess makes specific pricing available to guests when they log in to the Cruise Personalizer for their sailing. Some representative pricing: 120 minutes for $69; 240 minutes for $99; 460 minutes for $159; and 680 minutes for $199.

What About Wifi Access When You Are Off The Ship?

Whatever wifi package you may purchase through the cruise ship, it won’t work while you are on shore. But you still have options.

First, your regular cell phone carrier may offer service on land. (see above). Second, you will likely find internet cafes or other establishments that offer free or low cost wifi. It is very common to find restaurants offering free wifi, but you can also sometimes find free or cheap wifi at the beach. Particularly if it is affiliated with a resort. And, on several recent cruises we have also found that there are excursion operators who offer free wifi on tour buses.

Whenever you are accessing wifi through relatively public facilities, be cautious about transmitting any personal information.

Texting On A Cruise Ship

As with internet service and cell service, you can also usually have the ability to text on a cruise ship. There are generally three methods for doing so with differing cost implications:

• Using your cell plan for texting
• Texting using cruise wifi
• Exchanging texts using the ship’s messaging app

Text Using Cell Plan

If you have cellular service available on board through your regular carrier, you will also likely have the ability to text. However, any charges will be specified by your carrier.  See above.

Generally, you probably won’t have any “unlimited” texting on such a plan like you might be used to at home. Instead, you will have some type of per text charge. Most likely for outgoing text messages.  And, at 50 cents a pop – a typical charge – this can add up quickly.

Text Using Cruise Wifi

One of the best alternatives to using your regular cell carrier for texting is to use a third party app over wifi. These apps are typically free . A great free option is WhatsApp. It’s available for both iPhone and Android. However, if you don’t already have an account, you will need to download the app and set up the app prior to leaving home (or at least while you are on land).

Note that third-party apps like WhatsApp are free in that there is no charge for the app itself, nor is there any charge for sending or receiving individual messages. However, you will need access to the cruise ship’s Wi-Fi, which typically requires some type of paid package.

Using WhatsApp as an example, you can send regular narrative messages, text photos and videos, and to some extent, you may be able to have a video call.

If you want to communicate with your travel companions, this is a great convenient way to do so, provided they all have wifi access.

Some folks may be turned off by WhatsApp due to its connection to Facebook. Here are some recommendations for potential alternatives. (But note, the only one that we can confirm has successfully enjoyed widespread usage on a variety of cruise ships and destinations is WhatsApp.)

• Using the Zello Walkie Talkie App on a Cruise Ship
• The Best WhatsApp Alternatives
• 11 Alternatives to Whatsapp that Actually Respect Your Privacy

Text Using The Cruise Line App

Most of the major cruise lines now have some type of app that can facilitate digital communication. These have also greatly improved in recent years.  The cruise line app can keep you apprised of what’s going on aboard the ship at any given moment. It can facilitate registering for the cruise and making reservations for dinner or show. 

Most cruise lines that offer a proprietary app will include some type of messaging service within the app itself. You can use this service to communicate with other passengers. You cannot, however, text with people who are not on your cruise. (Also, depending on the cruise line, access to the messaging service may be age-restricted.) 

While the app will require access to cruise wifi, usually you are not charged for wifi for using the cruise line app.  Meaning if all of you are using cruise wifi for is to access the cruise line app, you do not need a package to do so. However, some of these proprietary messaging services have a charge. Also, the official cruise line app and/or the messaging service itself may only be available on certain ships.  

Note that all of these cruise line messaging services will only work while you are actually on the cruise ship. Once you are on shore or on a shore excursion, you will not be able to use it. 

Here’s an overview: 

Carnival offers an onboard chat feature through its Carnival HUB app. It costs $5 per user for chat service during your sailing.

Celebrity allows you to chat free of charge with other guests on ships that feature the Celebrity App . This feature is available on all Celebrity ships except for Celebrity Flora, Celebrity Xploration or Celebrity Xpedition. 

The Disney Cruise Line Navigator App has an onboard chat feature. This complimentary chat feature offers both one-to-one chat and group chat features. You can also control access by your kids using the permissions feature.

HOLLAND AMERICA

Holland America has a free mobile app that includes a complimentary chat service available while onboard select ships. Visit the Holland America Line Navigator page for the most current ship information.

The MSC for ME app includes a free chat service . You may use this service without an internet package. For an additional fee, you can also use the Family & Friends Locator service. MSC for ME is available on most, but not all, MSC ships.

The Norwegian app is available fleetwide , and it’s free to download. For an additional fee, you can access a calling and messaging service through the app. The one time NCL fee is currently $9.95 per device. This service allows unlimited messaging with other passengers who have the app and group chats. You can also place international calls through the app (to supported countries) for a flat rate of $0.79 per minute. You can also call staterooms and a variety of onship extensions.

The Princess@Sea app has a free messenger service . You can communicate with other guests onboard from your mobile device once connected to the ship’s wifi.

On Princess ships with the new Ocean Medallion Technology, you will be able to chat for free with your shipmates as well as enjoy many other new features. (For more details, check out this post explaining how Ocean Medallion is transforming the guest experience .)

ROYAL CARIBBEAN

Royal Caribbean’s app service is now available fleetwide. 

Royal Caribbean is actively developing group chat and one-to-one chat features. They are currently available on a limited basis on select ships.  Check out this post for more information about the cruise line’s current plans in this area.

Avoiding or Minimizing Unwanted Charges

At the end of your cruise, you don’t want to end up with lots of expensive charges that you didn’t realize you (or your family members) were racking up. You can end up with unpleasant surprises in two ways: on your cell phone bill and/or on your shipboard account. To avoid that unpleasantness, review these tips.

Your Shipboard Account

Let’s start with your shipboard account. If you have signed up for an unlimited cruise wifi package, you shouldn’t encounter any problems. To the extent you are able to access the internet, you won’t have any additional ship charges. But, if you have any package that’s less than unlimited (or no package at all), be aware of the following:

• If you have a certain number of minutes – either purchased or as some type of perk – don’t assume that you’ll lose access once those minutes run out. It is very likely your access will continue unabated and not necessarily with any obvious warning. Meaning that all of the minutes used after the initial package runs out will be assessed at a more expensive non-package rate. 
• If you have a package with a set number of minutes or volume, be sure to log off once your session is completed so that you don’t inadvertently continue to consume time.
• If you are assigned a password for your internet account, take a photo of it on the devices with which you plan to use it to facilitate easy log in and log out.

Your Cell Phone Carrier

As for your cell phone carrier, be aware of the following:

• For any incoming or outgoing texts via your regular carrier (as opposed to an app), you may have a per text charge. This includes any texts exchanged with travel companions. A typical charge is 50 cents per outgoing text. If you and/or your family members are prolific texters, this could get expensive very easily. 
• International roaming will kick in when you are about 12 miles from port. So, if you signed up for a cruise cell package with your carrier, those rates won’t apply when you are close to shore even though you are physically still on the ship. Instead, you will incur additional fees at whatever international rates your carrier charges. Check the network that’s displayed on your phone before making any calls when if you spot land on the horizon.

Closing Thoughts

Cruise travel presents unique challenges for staying connected with the world. Unlike land travel, where cell service and WiFi are readily available, being on a cruise requires careful planning to maintain communication without incurring excessive costs. Use this guide to stay in touch with family and friends, keep your internet access smooth, and avoid unnecessary expenses.

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T-Mobile Introducing Free Unlimited Global Data in Cruise Ports

This new plan will roll out on October 31, 2013 and will also include unlimited texting.  The great thing about this is that Simple Choice customers won’t have to do a thing to enjoy this new plan, it will be automatically added.  Voice calls will come in at the low price of 20 cents per minute.

Currently data roaming can be very expensive and has caused many cruisers to come home to cell phone bills as high as $5,000 or more.  Current data roaming is highly inflated at a cost of $10 per MB in Canada and $15 per MB in other countries.

“The cost of staying connected across borders is completely crazy,” said John Legere, president and CEO of T-Mobile US, Inc. “Today’s phones are designed to work around the world, but we’re forced to pay insanely inflated international connectivity fees to actually use them. You can’t leave the country without coming home to bill-shock. So we’re making the world your network – at no extra cost.”

A few cruise ports that will be included in this new plan are in the countries of Aruba, Bermuda, Barbados, British Virgin Islands, Grand Cayman, Curacao, Jamaica, St Maarten, St Kitts, Turks & Caicos, and Mexico.   Countries & Destinations List

This Simple Choice plan will include:

• Unlimited data and texting in over 100 countries worldwide
• Calls to these countries will be 20 cents per minute
• Unlimited calls to land lines in 70 of these countries

T-Mobile has not confirmed if this new plan will apply to cruise ships and Cellular at Sea.  However, given the ridiculous high price that they charge to use the ship’s cell phone towers, it will likely not apply.

Learn the cruise secrets most people don't know and cruise like a boss. Check out Intelligent Cruiser here for a better cruise vacation. (Sponsored)

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