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Bolsover Cruise Club Reviews
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Reviews 4.9.
6,139 total
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Peice of mindI…
This is my first cruise with Bolsover,I must say the customer care has been most satisfying. I have on occasion had to call customer services, a few times to verify things.The staff are always very helpful and pleasant. I am very pleased and satisfied withe all the services at Bolsover, thank you.
Date of experience : August 05, 2024
Very quick and easy to contact Lola was…
Very quick and easy to contact Lola was extremely helpful and polite and we felt very at ease with the whole booking process. We have had six previous cruise using a different againt and although they are a huge company they were almost impossible to contact and when we did get through they would just past us around without sorting our issues, they also recorded our names incorrectly causing us no end of stress.
Date of experience : August 13, 2024
Easy booking Olivia was very helpful…
Easy booking Olivia was very helpful and the booking was easy .I had to contact them a few days later and they answered my question ,and got back to me when they said they would over a issue that was nothing to do with the booking .
Date of experience : August 12, 2024
This company is excellent
This company is excellent. The member of staff we dealt with was so helpful, polite and extremely informative. She made everything easy for us, explaining everything we needed to know in detail, We didn’t feel pressured in any way, which made the whole experience an enjoyable one.
Date of experience : August 09, 2024
Reply from Bolsover Cruise Club
Thank you for your kind review of our Cruise Expert, we really appreciate this.
Friendly experienced consultants
It was a Tailor made itinerary and we also had a budget to work to. Amber did our initial enquiry but was then off so Jess took over and we built on the itinerary Amber had put together. Jess was very patient as we kept making changes to try keeping within budget which eventually we went over but we ended up with the perfect itinerary. Both consultants were very helpful and we will be booking with them again.
Date of experience : July 31, 2024
Thank you Karen, we're glad we could put together your perfect itinerary, we will pass your review on to Amber and Jess.
Brilliant service with knowledgeable…
Brilliant service with knowledgeable and friendly staff. Discussed the whole process, extra days pre and post cruise. Can’t recommend Bolsover enough, this is my third time booking with Bolsover and I will book through them in the future.
Date of experience : August 10, 2024
We really appreciate this, thank you.
Cruise novice …
Rang to discuss a cruise as a first time cruiser and I spoke with Rose who was excellent. She was really helpful, explained everything about cruising and what I might need. I discussed with my husband and we decided to go ahead and book. I rang back and spoke with Lottie, again she was friendly and helpful going over things and reassuring me throughout. I booked the holiday and was impressed by the service I received over the telephone from both ladies
Date of experience : August 07, 2024
Thank you for your kind review, we will pass this on to Rose and Lottie.
Very helpful
Very helpful. Had lots of questions as never been on a cruise before. Explained everything in detail. Was a pleasure dealing with them.
Thank you Grace, this is great to hear.
Great company
Lived up to their reputation of being helpful. As a first time P&O cruiser they were able to help me with valuable advice on ship and cabins
Thank you Wendy, we really appreciate your review.
First time cruising so a bit nervous
First time cruising so a bit nervous, we can’t thank your staff enough how they sorted things out, our flights/Hotels transfers/taxis etc always keeping us updated etc, definitely be booking again
Date of experience : July 30, 2024
Thank you Gordon, this is great to hear.
We have always booked with Bolsover
We have always booked with Bolsover Cruise Club we have never had any problems with our bookings, service has always been first class, nothing is to much trouble.
Thank you Michael, this is fantastic to hear and we appreciate your continued loyalty to us.
This was our first cruise
This was our first cruise - & Bolsover Cruise Club were just amazing!!!!! They arranged a fabulous hotel. All the taxi transfers too & from airport/hotel/ship were spot on too. The cruise was awesome. I loved it! The staff were all so helpful & am already looking to book another!
Date of experience : July 25, 2024
It's fantastic to hear you have a brilliant time on your first cruise. Thank you
First class
First class, nothing is too much trouble whoever you speak too, but a big thankyou to Matt he answered every question, he was so patient and helpful and gave us complete confidence, we wouldn't book with anyone else
Thank you Cath, we will pass your review on to Matt.
Used Bolsover Cruise Travel 7…
Used Bolsover Cruise Travel 7 times.Never been disappointed.Not used them once to my regret.Tried to do it direct online with P&O. I had an accident in a fall damaged my ribs and side strain.No way could I go.Phoned Call Centre to cancel. The lady was very unhelpful, rude, showed no consideration or concern. I EMailed the chief exec to complain. Received a reply saying they were sorry and a full investigation was to be made. I wanted to re-scedule the cruise. Nothing came of it !!. Seeing I have been a solo traveller and having to pay double for the cabins. Wasnt happy. This latest cruise I booked at Bolsover Cruise Travel again. Travel expert I saw was Maisy Law. She has restored my faith in P&O Cruises. She was very helpful,pleasant and good at her job. Thank you Maisy !!
Thank you David, it's great to hear that Maisy could help with this.
Customer Service Excellence.
We have booked our cruise holidays through Bolsover for many years. Their customer service is excellent and consistent. The staff go above and beyond to give help and advice, even when we had to cancel a holiday because of health issues.
Thank you for your kind review, we really appreciate this.
Brilliant support and advice.
Emma and the Cruise and Stay team have been amazing and so patient in helping us sort out our 50th Wedding Anniversary Holiday and dealing with all the different option, queries. Service is exceptional.
Thank you Lynn, this is great to hear and we hope you have a fantastic cruise celebrating your 50th anniversary.
Cruise bookings made easy
I’ve always booked my cruises through this company. Helpful , polite and knowledgeable regarding your requirements. Many thanks.
Date of experience : August 04, 2024
We really appreciate your review, thank you.
Exceptional service every time
We have used Bolsover to book cruises for many years and the service is always exceptional. They listen to our cabin preferences and find suitable options for us, which isn’t always easy when looking for 2 cabins together to accommodate 5 people. Where possible, they provide with a variety of prices and do so very swiftly.
Date of experience : July 29, 2024
Thank you Helen, we appreciate your continued loyalty to us.
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Cruise & stay trip arranged through Bolsover Cruises
We have just returned from an Alaskan cruise booked through Bolsover Cruise Club and they also arranged a hotel for extra nights, along with airport transfers and flights. Everything worked out PERFECTLY. We could not have asked for more. I usually book my holidays directly, but Bolsover offered a great deal. We would not hesitate to contact them again for future trips.
Date of experience : July 21, 2024
This is great to hear Julie, thank you. We're glad you had a fantastic time in Alaska.
Yet again another great cruise booking with Bolsover.
Answered the phone within 5 minutes, very efficient booking of the cruise we wanted with good advice on cabin choice. Paperwork received the following day. Can’t ask for a better service we always would recommend Bolsover to friends for cruise bookings. 🚢😃.
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Fancy yourself a P&O Cruises trip on Shine Rewards Club? The line is bringing back its Holiday with Shine incentive, which doubles the value of travel agents’ Shine points if they book before 16 August; redeemable against any new 2024 or 2025 P&O Cruises holiday.
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Back by popular demand after a successful launch last year, Holiday with Shine will match the value of up to 3,000 Shine points when travel agents book their own holiday with P&O Cruises through Shine Rewards Club between 8 July and 16 August.
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I have recently returned from a seven-night sailing to the Norwegian Fjords on Iona, which I booked with my Shine Rewards. I have worked for Bolsover for many years and have been lucky enough to sail on most of the ships in the fleet, but not since before the pandemic.
From the moment we boarded in Southampton, my expectations were exceeded. The ship is beautiful, the choice of dining and entertainment venues are fab and the staff are a credit to P&O Cruises. We dined at nearly all of the speciality restaurants, with the Glass House a favourite.
I was worried that Iona might feel too big, but we can’t wait to get back onboard. Thank you Shine for letting me experience all that Iona has to offer.
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I’ve been in travel since 1986, and while I’ve booked hundreds if not thousands of guests, I have never sailed with P&O Cruises. Even my ship visits have only been on Canberra and Oriana.
I’ve been a member of Shine since it started and have generally saved my points, but have also used them for a Kindle, GHDs and a Hugo Boss watch. I was very excited to see the Holiday with Shine promotion to double the value of your points if used against a cruise, launched last June. This meant I had almost a £1,000 to use.
My husband and I finally decided on a winter fly-cruise to join Azura in March, choosing a balcony cabin.
Over the course of the week we enjoyed exploring all areas of the ship. The breakfast Danish pastries and buns were amazing.
We took part in the silent disco, watched a movie under the stars, entered quizzes and watched a variety of shows in between chilling out on deck and in the pools.
During the week we visited Madeira, Gran Canaria, Lanzarote and Tenerife and ended the week stargazing up Mount Teide, which was a real highlight.
The trip has made a real difference to me being able to assist customers with questions about P&O Cruises - I can share my own experience now.
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Book cruise holidays with the UK's number 1 award winning cruise agent Bolsover Cruise Club. ATOL & ABTA Bonded. Call the UK's leading cruise holiday agent on 01246 819 819 or book online today. ... Plus extra on board spending money on selected Canary Islands and Caribbean P&O Cruises holidays. View full details. NEW Cruises just announced ...
Find a fantastic P&O cruise in 2024 / 2025 / 2026 from Britain's favourite cruise line by browsing through the full list of cruises available from P&O Cruises below. P&O Cruises cruises offer the best last minute cruises, family cruises, Caribbean and Med cruise holidays. P&O Cruises.
P&O Cruises has recently introduced some new reductions for Western Mediterranean and Norwegian Fjord cruise holidays in 2025. ... For a LIMITED TIME ONLY when you book with us at Bolsover Cruise Club, you will receive a BONUS Cashback across a selection of P&O Cruises sailing in 2024/26. Call our Cruise Experts today on 01246 819 819 and book ...
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Realising the potential of cruises, Bolsover Travel started specialising in the sector in the 1980s, becoming the UK's number one independent agent for P&O Cruises in 1987, a title it has held ...
Explore unbeatable last minute cruise deals from P&O Cruises. Dive into a world of extraordinary voyages, where each destination is a new adventure waiting to be discovered. With last minute P&O Cruises, you can expect top-notch service, exceptional dining, and a wide range of exciting onboard activities. Whether you're seeking a last minute ...
Process of booking is made easy and all areas explained. It's good have a travel agent that's easy to contact. Only let down seems little reward for being a regular customer. Date of experience: July 30, 2024. Useful. Share. Reply from Bolsover Cruise Club. 2 days ago.
Azura offers an incredible choice of bars, restaurants, sports and spa facilities, entertainment, plus lots of other exciting and unique features. 3,100. Guests. 115,055. Tonnage. 1,250. Crew. Book your A425A Mediterranean cruise holiday from 26 Sep 2024. Book online for your 2024 P&O Cruises holiday and explore hidden gems in shores afar.
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All 7 of the P&O Cruises fleet sail out of Southampton - Arcadia, Aurora, Azura, Britannia, Ventura and their newest ships Arvia and Iona so you will be spoiled for choice. Our most popular P&O Cruises sailing from Southampton are: 2 weeks Mediterranean, 2 weeks Canary Islands, 1 or 2 week Northern Europe/Fjords & 2 weeks in the Caribbean.
Be the first to receive the latest news, announcements, offers, and more. Britain's favourite cruise line, with cruise holidays to hundreds of must-see destinations including the Mediterranean, Caribbean and more. Book a cruise holiday online today.
The Holiday with Shine incentive doubles the value of travel agents' Shine points if they book before 16 August; redeemable against any new 2024 or 2025 P&O Cruises holiday.
A little more about: Arcadia. Exclusively for adults - Arcadia combines the chic with the classic, a relaxed pace, stylish surroundings and more than a hint of extravagance. Book your J514 Mediterranean Cruise from 06 Sept 25 on Arcadia. Book a 2025 P&O Cruises holiday online today and enjoy the Med's breathtaking destinations.
P&O Cruises Summer 2026 sailings available to book online. ... At Bolsover Cruise Club we lead the way when it comes to securing your selected cruise preferences and making sure you receive exceptional early booking offers. We give you, our Cruise Club Member, a head start to book your preferred cabin and cruise itinerary by inviting you to ...
Book a highly anticipated P&O Cruises collection for summer 2026 on board Britannia and get BONUS CRUISE CLUB CASHBACK until 9th May 2026. ON SALE NOW. Welcome to Britannia. Britannia is a remarkable ship that takes cruise enthusiasts on a truly unforgettable journey. With her elegant and modern design, Britannia offers a perfect blend of ...
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Azura's brand new itinerary for P&O Cruises summer 2024. Another P&O Cruises favourite, Azura, will also be seeking out the sun in summer 2024. One of the itineraries that stands out to us is the new southern Adriatic holiday. You'll be transported to Taranto and Catania, as well as the Greek Ionian islands of Cephalonia and Corfu.
On board P&O Cruises Iona, there is an abundance of exciting features and activities to satisfy every traveller's desires. From a diverse range of world-class restaurants serving delectable cuisine to luxurious spa facilities offering pampering treatments, guests are spoiled for choice when it comes to dining and relaxation. ...
Discover the thrill of spontaneity with our last-minute cruise deals from Bolsover Cruise Club! If you're feeling the urge to set sail on a remarkable adventure, you're in the right place. Our handpicked selection of last-minute cruises offers incredible savings and unforgettable experiences. Whether you're dreaming of exploring the azure ...
2024 Cruise Deals. Discover the pick of 2024 cruises include far flung destinations around the world as well as around UK cruises sailing out of UK Ports. View our 2024 Cruises.
Get ready to explore the world with our exciting 2026 cruises! Discover captivating itineraries to far-flung destinations, including both global and UK ports of departure. Experience top-tier cruise lines like P&O Cruises, Cunard, Royal Caribbean, Princess, and Celebrity for an unforgettable adventure. Our 2026 cruises are tailored to every ...