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Unsolicited - verified purchase.

EaseMyTrip has a rating of 3.0 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EaseMyTrip most frequently mention customer care, flight ticket, and extra money problems. EaseMyTrip ranks 216th among Travel Search Engine sites.

  • Service 145
  • Shipping 113
  • Returns 119
  • Quality 131

This company responds to reviews on average within 2 days

EaseMyTrip product 0

“Complete Trusted Booking Agent”

The day since i'm using this App is always a profitable platform compared to other agents in Indian Market Starting from booking to refund (if required) is just a easy approach. I would really appreciate that we can easily get connected with representatives and they are knowledgeable to solve issues very promptly

“Extremely Disappointed with Service and Misleading Information”

I am writing to express my deep frustration and disappointment with the service I've received. Despite repeatedly calling and requesting a room upgrade, nothing has been done. What's even more upsetting is that I was told by your team that an upgrade wasn't possible, which is untrue according to the hotel itself. The constant delays and misleading information have caused significant inconvenience. I expect better transparency and responsiveness, and this experience has been extremely disappointing.

Reviews (555)

Reviews that mention popular keywords

Thumbnail of user sonaligupta02293

Hi Shaik, At EaseMyTrip, we always value and prioritize our customers' privacy. Please DM us your contact details on +91 97110 99197 via whatsapp. So that we can add it to our DND list. We appreciate your understanding in this matter.

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  • Comments (1)

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  • Follow Yenong G.

Following the purchase of a ticket, Air China cannot confirm the outbound flight and offered me either an upgrade option or a different date, both were significantly higher than market rates. I then requested a full refund but they said there were cancellation fees because the return flight had already been confirmed. My options following a purchase were either to pay extra or pay extra! To my knowledge, this is illegal and a scam.

Products used: Air China flight

Hi Yenong, We regret the convenience caused with regards to booking ID EMTUK1032185. At the foremost we render our sincere apologies for the inconvenience caused while making online reservation however we would like to inform you that fares are not guaranteed until ticketed. Our representative tried to assist you with the alternate option -regrettably due to no consent from your end changes were not made in the itinerary which you booked online. Nonetheless refund was processed upon receiving your consent on the cancellation charges. Hope we have been able to clarify your query further request you to kindly contact us for any immediate assistance.

Thumbnail of user ashutoshk13

Hi, We regret the inconvenience that caused you. However, we have tried to contact you on the registered contact number, but unable to connect with you. Moreover, we would also like to inform you that cancellation service fees has been applied to the booking which is a non refundable amount. However, as a onetime courtesy and a good will gesture the same has been waived off. This would reflect in the same mode of payment/wallet in the next 7-10 working days.

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From the business

In 8 years of its existence, EaseMyTrip.com has created a niche for itself as being one of the most reliable travel companies of India offering cheapest rates & flawless services. With a workforce of more than 50000 travel agents across India, it is co...

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Reviews 4.7.

Most relevant

Very good services and so much friendly…

Very good services and so much friendly customer services. Kamil is their executive who help me lot. Thanks to easymytrip peopple for such a helping guy you have.

Date of experience : 02 February 2021

Excellent support

I had a great experience with Easmytrip.com, during COVID period when most of the flights were getting canceled. I got the full refund at that time without any problem. Thank you.

Date of experience : 20 January 2021

Easmytrip is a good app and I book many…

Easmytrip is a good app and I book many ticket..I am happy with there service

Date of experience : 25 January 2021

It was good experiance and thanks for…

It was good experiance and thanks for refunding my amount in very short time in this pendimic period. It is easy to book flight and planing a trip in this site

Date of experience : 30 December 2020

I had good experience with this site in…

I had good experience with this site in booking tickets and nice response by call center people.

Date of experience : 10 January 2021

price is cheap from other sites

price is cheap from other sites . service is also good .

Date of experience : 28 January 2021

I always book my Air ticket through…

I always book my Air ticket through easmytrip..... Bcz it's cheap as compared to other

Date of experience : 27 December 2020

The best site ever to book the fligh

The best site ever to book the fligh, highly recommended.

Date of experience : 13 January 2021

That a good experience with easmy trip.

Date of experience : 12 January 2021

I like the facility of the easmytrip…

I like the facility of the easmytrip over the covid situation.

Date of experience : 03 January 2021

Ek refund huwa dusre ko jaldi se jaldi…

Ek refund huwa dusre ko jaldi se jaldi process ki jiye

Date of experience : 24 December 2020

Good services

Date of experience : 22 January 2021

Great service and good for book tickets

Date of experience : 31 December 2020

I am totally satisfied with your service

Flight service by easmytrip.

Flight service by easmytrip Best price and good service

Date of experience : 23 December 2020

Nice application to book flights........

Supportive people even during lock down.

Date of experience : 24 November 2020

Professional behaviour and helpful…

Professional behaviour and helpful staff... Good job.. Kudos👍👍👍

Date of experience : 11 December 2020

This travel portal best travels portal

This travel portal best travels portal. easy tickets booking prosses.

Date of experience : 27 November 2020

Good service.

Good service.. 👍

Date of experience : 09 December 2020

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