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Oceania emergency number doesn't answer

By Redtravel , May 16 in Oceania Cruises

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ronrick1943

21 hours ago, FlyerTalker said:   Time to remember that alliances work in both directions.   Let's say you transferred into Air France and now have points "stranded" there.  Just as you could use DL miles to fly on AF, you can use AF points to fly on DL.  Same with other carriers - you have moved into BA Avios - you can book AA flights with them.   Just need to think outside the box.   (Now, this doesn't solve the issue of bank points that are now in an airline program, rather than back to your Amex/Chase/etc account.   But it does make then at least usable)        

Yes, but a lot of Bank Cards you can transfer points into miles.  Some cards give you more than a few airlines that you can transfer into.

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FlyerTalker

4 minutes ago, ronrick1943 said: Yes, but a lot of Bank Cards you can transfer points into miles.  Some cards give you more than a few airlines that you can transfer into.

Of course.  That's what makes those points so valuable.  The issue is that once you move them from Amex/Chase/Citi/CapOne, you can't transfer them back.  So you need to find a way to use them in their "new home".

On 5/16/2024 at 8:21 PM, Flatbush Flyer said: Google Flights is a less robust version of ITA Matrix -particularly when it comes to more specific search parameters.

Interesting experience, just yesterday, with the ITA Matrix.  Those of us who do a lot of independent travel consider the ITA Matrix, one of the best (if not the best) ways to look at all the various airline options.  Yesterday we decided to look into booking a one-way fare to Tokyo (for a cruise).  When using the ITA Matrix we quickly realized that Turkish Air had an amazing Business Class deal.  We than thought, a few day stopover in Istanbul, might be fun so put in that option.  Turkish Air again came up with a terrific Business Class price of about $3400.  After deciding that we wanted to do this, I went to the Turkish Air site (it is often wise to book on an airline's own web site) only to discover that the same flights we had found on the ITA Matrix were over $500 cheaper on the Turkish Air site.  We quickly booked, but this was the first time we have ever seen an airline have a lower cost fare then what shows on the ITA Matrix.

By the way, for those who may not be aware, Turkish Air has some of the best Business Class in the world.

This brings us to the ongoing debate of booking air through a cruise line vs DIY.  Until COVID, we would often find amazing international air deals (especially for Business and First Class) through several cruise lines (CCL and RCI companies).  Post Covid, many of the offerings (on the cruise line sites) are either about the same or more costly than one can get by booking direct with various airlines.  We continue to suggest that when folks are looking at air for their cruise, they should spend some time looking at many options (through both the cruise line and on your own) and also check-out pricing on various airports.  Sometimes, just driving an extra an extra few hours to another airport can yield huge savings.  We also think that its worth a longer drive (to airports) if that can get you a non-stop flight!  Many of the worst airline problems (missed connections, lost luggage, etc) increase as the number of connections increases.  

3 hours ago, Hlitner said: Interesting experience, just yesterday, with the ITA Matrix.  Those of us who do a lot of independent travel consider the ITA Matrix, one of the best (if not the best) ways to look at all the various airline options.  Yesterday we decided to look into booking a one-way fare to Tokyo (for a cruise).  When using the ITA Matrix we quickly realized that Turkish Air had an amazing Business Class deal.  We than thought, a few day stopover in Istanbul, might be fun so put in that option.  Turkish Air again came up with a terrific Business Class price of about $3400.  After deciding that we wanted to do this, I went to the Turkish Air site (it is often wise to book on an airline's own web site) only to discover that the same flights we had found on the ITA Matrix were over $500 cheaper on the Turkish Air site.  We quickly booked, but this was the first time we have ever seen an airline have a lower cost fare then what shows on the ITA Matrix.   By the way, for those who may not be aware, Turkish Air has some of the best Business Class in the world.  

We just flew Turkish Airlines biz class for the first time from Paris to Cape Town earlier this week - absolutely incredible! And the price was the lowest of any airline at the time for biz class on that route. I only wish I had known about the free stay in Istanbul that's included when I booked the tickets eons ago. But yes, wholeheartedly recommend Turkish Air - best biz class we've traveled to date.

AMHuntFerry

3 hours ago, Hlitner said: Interesting experience, just yesterday, with the ITA Matrix.  Those of us who do a lot of independent travel consider the ITA Matrix, one of the best (if not the best) ways to look at all the various airline options.  Yesterday we decided to look into booking a one-way fare to Tokyo (for a cruise).  When using the ITA Matrix we quickly realized that Turkish Air had an amazing Business Class deal.  We than thought, a few day stopover in Istanbul, might be fun so put in that option.  Turkish Air again came up with a terrific Business Class price of about $3400.  After deciding that we wanted to do this, I went to the Turkish Air site (it is often wise to book on an airline's own web site) only to discover that the same flights we had found on the ITA Matrix were over $500 cheaper on the Turkish Air site.  We quickly booked, but this was the first time we have ever seen an airline have a lower cost fare then what shows on the ITA Matrix.   By the way, for those who may not be aware, Turkish Air has some of the best Business Class in the world.   This brings us to the ongoing debate of booking air through a cruise line vs DIY.  Until COVID, we would often find amazing international air deals (especially for Business and First Class) through several cruise lines (CCL and RCI companies).  Post Covid, many of the offerings (on the cruise line sites) are either about the same or more costly than one can get by booking direct with various airlines.  We continue to suggest that when folks are looking at air for their cruise, they should spend some time looking at many options (through both the cruise line and on your own) and also check-out pricing on various airports.  Sometimes, just driving an extra an extra few hours to another airport can yield huge savings.  We also think that its worth a longer drive (to airports) if that can get you a non-stop flight!  Many of the worst airline problems (missed connections, lost luggage, etc) increase as the number of connections increases.     Hank

I have had something similar happen when pricing Premium Economy and have not figured out if I have bad entries (I tried many permutations) or if it is something else. The price (especially on United) is often significantly less on the airline's website. I use ITAMatrix to see who has relevant flights, then check their websites directly for actual prices.

There are many benefits to booking air directly with the airline. One of my favorites is to book a less-than-optimal arrival/departure time or duration due to significant price difference, then change to a better one (of my choice) at no cost when the airline changes/cancels the originally booked flight(s). No change fees and price guarantees (on the airlines I have used) has also been handy.

howiefrommd

On 5/16/2024 at 12:06 PM, Redtravel said:  Called the 24/7 emergency number. Message was to call back during regular business hours.  

How silly to think that a 24/7 emergency number would be answered when there is an emergency outside of business hours. Probably just one more of the cost reductions or they have a new contractor and never changed to the new number.  Only guesses, but it is incomprehensible how a company who prides themselves on the upscale/service oriented product cant provide some of the simplest things.   

5 hours ago, Hlitner said: By the way, for those who may not be aware, Turkish Air has some of the best Business Class in the world.  

We haven't been to Istanbul since the new terminal but before - and I'm betting now - Turkish Airways had an INCREDIBLE business lounge.

31 minutes ago, clo said: We haven't been to Istanbul since the new terminal but before - and I'm betting now - Turkish Airways had an INCREDIBLE business lounge.

The irony is that although we have been to Istanbul, for a few cruises, this time it will just be a few days land (stopover) on the long way round to Tokyo.  We will not even see the new port.  Over the years we have posted that when folks embark/disembark at a very distant port, there are sometimes decent stopover options (often for no additional airfare) that can get folks to terrific places for very little money.  Ireland. Reykjavik , and various European cities are often good options.  With airfares continuing to climb, taking advantage of stopovers is a great way to maximize the value of air.

Flatbush Flyer

6 hours ago, Hlitner said: ….After deciding that we wanted to do this, I went to the Turkish Air site (it is often wise to book on an airline's own web site) only to discover that the same flights we had found on the ITA Matrix were over $500 cheaper on the Turkish Air site.  We quickly booked, but this was the first time we have ever seen an airline have a lower cost fare then what shows on the ITA Matrix.

Once ITA Matrix gives us a framework of availability, I always call the preferred airline(s) directly. And, there are occasions when their prices will be significantly better than what was posted on ITA Matrix. One reason is that legs or all of a desired flight itinerary may be subject to a “flash sale.” I’ve seen this with Lufthansa connecting short hauls in Europe.

Also worth mentioning is also calling the airline direct to double check their own website pricing and routings. With large carriers like United, a web search without specific input (e.g., time span for departures) may not yield all flights during that span. Always call and ask the rep what s/he finds for your preferred itinerary specs (and otherwise if worth the $ savings).

Stellar phone customer service, great accommodations for flight changes, Star Alliance hubs, best app in the travel industry, etc. are why United is our preferred carrier.

25 minutes ago, Hlitner said: The irony is that although we have been to Istanbul, for a few cruises, this time it will just be a few days land (stopover) on the long way round to Tokyo.  We will not even see the new port.  Over the years we have posted that when folks embark/disembark at a very distant port, there are sometimes decent stopover options (often for no additional airfare) that can get folks to terrific places for very little money.  Ireland. Reykjavik , and various European cities are often good options.  With airfares continuing to climb, taking advantage of stopovers is a great way to maximize the value of air.   Hank

Here's The Points Guy's review of the lounge. https://thepointsguy.com/reviews/turkish-airlines-business-lounge-istanbul/

36 minutes ago, clo said: Here's The Points Guy's review of the lounge. https://thepointsguy.com/reviews/turkish-airlines-business-lounge-istanbul/

We have been in the new lounges (both of them) on a previous trip (layover on our way to ATH) and found the lounges truly expansive and terrific.  They also have a pretty nice (but often overcrowded) lounge at IAD (our departure airport).  We think that Turkish Air does a good job, onboard, with their business class and they provide better cuisine (and service) then we have found on AA and United (we will again be in on a Polaris Class flight in a few months).  Turkish Air actually creates some fun in Business Class with their "Chef" (essentially a flight attendant dressed in chefs outfit) and cart service (no trays....just plates placed on a table cloth.  

12 minutes ago, Hlitner said: We have been in the new lounges (both of them) on a previous trip (layover on our way to ATH) and found the lounges truly expansive and terrific.  They also have a pretty nice (but often overcrowded) lounge at IAD (our departure airport).  We think that Turkish Air does a good job, onboard, with their business class and they provide better cuisine (and service) then we have found on AA and United (we will again be in on a Polaris Class flight in a few months).  Turkish Air actually creates some fun in Business Class with their "Chef" (essentially a flight attendant dressed in chefs outfit) and cart service (no trays....just plates placed on a table cloth.     Hank

Sorry. From what you wrote it didn't seem like you'd been to that terminal/lounge.

1 hour ago, clo said: Sorry. From what you wrote it didn't seem like you'd been to that terminal/lounge.

No need to be sorry, it is good info to post as a reminder (to me) and a heads-up to others looking for upcoming options.  I will also mention how Turkish Air, once "blew my mind" with service.  We had flown in from IAD (Dulles) to IST and had a couple of hours before our connecting flight to ATH (this is when we checked-out the lounges).  The flight to Athens was quite short (a little over an hour) but, for whatever reason, Turkish Air had a huge B777 flying the route.  We were the only passengers in Biz Class and we expected an up/down flight with no service.  Nope!  As soon as we were airborn the flight attendants were at our seats with fresh fruit juices and Champagne (it was breakfast time).  They followed-up with a multi-course hot breakfast (we were not hungry having eaten in the lounge...but ate anyway).  Hard to imagine that kind of thing happening on any US airline.

28 minutes ago, Hlitner said: Hard to imagine that kind of thing happening on any US airline.

I don't know this but I'm guessing, like many other non-US airlines, that they're supported by their governments. But I'm still glad they're a Star Alliance partner 🙂

41 minutes ago, clo said: I don't know this but I'm guessing, like many other non-US airlines, that they're supported by their governments. But I'm still glad they're a Star Alliance partner 🙂

Difficult to know the level of government support, but I suspect it is more rather than less :).  I have little loyalty to any airline (or cruise line) and simply look for the best value/quality/service.  At the moment, Turkish AIr  has much to offer and their business class pricing is usually well below many other airlines.  Along with China Air (the Taiwan airline), we often find it offers the best overall value. 

DW and I also look for opportunities to return to Istanbul, since it is a city/country that we always enjoy.  Kind of interesting that we plan on flying thousands of miles, out of the way, to visit Istanbul, but why not?  Tis part of the fun of independent travel.

17 hours ago, Hlitner said: for whatever reason, Turkish Air had a huge B777 flying the route.

Two reasons.  One is fleet utilization - an aircraft makes no money while sitting on the ground.  Which is one reason flights to deep South America are often pricey - because the aircraft sits for half a day in EZE, GIG, or SCL.  The second is that there is usually enough demand to support aircraft size.   I suspect lots of ATH-IST traffic connecting out at that time of day.  And again, it's about overall demand, not just one day.

16 hours ago, Hlitner said: Difficult to know the level of government support, but I suspect it is more rather than less :).  I have little loyalty to any airline (or cruise line) and simply look for the best value/quality/service.  At the moment, Turkish AIr  has much to offer and their business class pricing is usually well below many other airlines.  Along with China Air (the Taiwan airline), we often find it offers the best overall value.

China Airlines is a solid carrier with a really nice inflight product.  Serving both Kavalan (high end Taiwanese whisky) and JW Blue in business.  Good food as well, plus excellent seating.

16 hours ago, Hlitner said: Kind of interesting that we plan on flying thousands of miles, out of the way, to visit Istanbul, but why not?  Tis part of the fun of independent travel.

If folks have the time, the free stopover programs on various airlines are almost always a great way to stretch a vacation to extra cities.  And for a better experience, I will gladly fly some extra distance.

Granted, if you don't have the time....

1 hour ago, FlyerTalker said:           China Airlines is a solid carrier with a really nice inflight product.  Serving both Kavalan (high end Taiwanese whisky) and JW Blue in business.  Good food as well, plus excellent seating.          

I couldn't resist reposting part of your response.  When we last cruised on China Airlines (I think it was a 777 hardware on a flight from JFK to Taipei) we took off shortly after midnight.  After enjoying their late night dinner, I happened to stroll back to their Business Class snack bar area and noticed an unopened bottle of JW Blue.  I asked the flight attendant for a pour and she remarked that the whole bottle was at my beck and call (apparently there were no other scotch drinkers).  Although I did not drink the entire bottle, it did help justify the cost of the ticket :).

For those other readers, or this post, I would emphasize that China Airlines is a Taipei-based company and should not be confused with Air China, the main carrier of the Peoples Republic of China.  

37 minutes ago, Hlitner said: For those other readers, or this post, I would emphasize that China Airlines is a Taipei-based company and should not be confused with Air China, the main carrier of the Peoples Republic of China.

Two airlines that are night and day.   Taiwan has three excellent carriers - China Airlines, EVA, and Starlux.  I'd gladly fly any one of them in a heartbeat.

roberts2005

Is ITA matrix free?

40 minutes ago, roberts2005 said: Is ITA matrix free?

4 hours ago, roberts2005 said: Is ITA matrix free?

3 hours ago, FlyerTalker said:   Yes.    

We’ll- sorta: it does cost some time and energy in learning how best to use it. 😎

1 hour ago, Flatbush Flyer said: We’ll- sorta: it does cost some time and energy in learning how best to use it. 😎

I consider that to be a well-spent investment that has paid back returns far better than any I've gotten in the market.

Thanks for good suggestions.  I travel often and usually book my own air. That is not my issue.  My issue is that having booked air with Oceania, the 24/7 emergency number doesn’t answer.  You may ask why I booked O air.  I am now on Marina.  I booked it last summer when they offered the cruise at a very good price. The catcher was that the Marina would be in dry dock before the sailing.  Knowing ahead that sometimes ships get delayed in dry dock, we might get the cruise cancelled. Keeping this in mind, we booked O air. If the trip got cancelled, we get refund from O and didn’t get stuck with airfare credits.  

On 5/18/2024 at 5:01 AM, Hlitner said: Interesting experience, just yesterday, with the ITA Matrix.  Those of us who do a lot of independent travel consider the ITA Matrix, one of the best (if not the best) ways to look at all the various airline options.  Yesterday we decided to look into booking a one-way fare to Tokyo (for a cruise).  When using the ITA Matrix we quickly realized that Turkish Air had an amazing Business Class deal.  We than thought, a few day stopover in Istanbul, might be fun so put in that option.  Turkish Air again came up with a terrific Business Class price of about $3400.  After deciding that we wanted to do this, I went to the Turkish Air site (it is often wise to book on an airline's own web site) only to discover that the same flights we had found on the ITA Matrix were over $500 cheaper on the Turkish Air site.  We quickly booked, but this was the first time we have ever seen an airline have a lower cost fare then what shows on the ITA Matrix.   By the way, for those who may not be aware, Turkish Air has some of the best Business Class in the world.   Hank

I had the exact opposite experience. I was recently searching for some flights USA-Europe, and found ITA (I still use oldmatrix) giving me prices for Turkish that simply weren't weren't available to purchase*, specifically showing J fares both ways. ExpertFlyer shows J1 for the outbound, but J0 for the return, which matches what the TK website shows (i.e. the outbound would be J, the return fare bucket was K). TK website pricing was $3800 vs ITA showing $3150.

*I do have "Only show flights and prices with available seats" checked.

27 minutes ago, JYDCruise said: I had the exact opposite experience. I was recently searching for some flights USA-Europe, and found ITA (I still use oldmatrix) giving me prices for Turkish that simply weren't weren't available to purchase*, specifically showing J fares both ways. ExpertFlyer shows J1 for the outbound, but J0 for the return, which matches what the TK website shows (i.e. the outbound would be J, the return fare bucket was K). TK website pricing was $3800 vs ITA showing $3150.   *I do have "Only show flights and prices with available seats" checked.

The thing about the ITA fares is they are meaningless unless you can actually find a booking site that will actually let you purchase at the ITA price.  Yes, I do realize that the ITA Matrix will give you the fare codes, and theory you should be able to get the same fare using those codes.  In practice, not so easy.   I was truly shocked to be able to get business class, one way, from IAD to IST and later (with a multi flight fare) on to HND for under $3000.  Those are two separate 11+ hour flights.

While we like the ITA Matrix as a starting point, when trying to model different fare options, it is not the "end all" solution.  These days, shopping for decent international air fares has become real tricky, made even crazier by fares constantly changing.  A friend, who flies a lot more than me, preaches that if you find a good deal...jump on it ASAP, because it may disappear within seconds.

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Oceania emergency number doesn't answer

By Redtravel , May 16 in Oceania Cruises

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Imagine how it feels when you get a text stating that your plane was cancelled 8 hours before you are supposed to fly.  Called airline and was told that the tickets were bought through Oceania. Called the 24/7 emergency number. Message was to call back during regular business hours.  Airline did rebook us.  Oceania was no help. When I did eventually talk to an O rep, she said that it happens.  What happened to 24/7 ?

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Flatbush Flyer

12 minutes ago, Redtravel said: Imagine how it feels when you get a text stating that your plane was cancelled 8 hours before you are supposed to fly.  Called airline and was told that the tickets were bought through Oceania. Called the 24/7 emergency number. Message was to call back during regular business hours.  Airline did rebook us.  Oceania was no help. When I did eventually talk to an O rep, she said that it happens.  What happened to 24/7 ?

Can’t imagine “how it feels” because we only DIY air for O cruises. 

A lot of infrequent travelers don’t understand that purchasing a “bulk ticket” on an O Air contracted carrier flight requires contacting O for changes.  Not a problem…. until it’s a problem.

3 minutes ago, Flatbush Flyer said: Can’t imagine “how it feels” because we only DIY air for O cruises.  A lot of infrequent travelers don’t understand that purchasing a “bulk ticket” on an O Air contracted carrier flight requires contacting O for changes.  Not a problem…. until it’s a problem.

I generally agree, except I have occasionally booked through cruise lines when they offered one-way international business class for much less than I could book myself.  Those days seem to be a thing of the past lately 🙁   Still, I'd expect cruise line travel departments be available 24/7.  Is this a common problem with O?

2 minutes ago, mnocket said: I generally agree, except I have occasionally booked through cruise lines when they offered one-way international business class for much less than I could book myself.  Those days seem to be a thing of the past lately 🙁   Still, I'd expect cruise line travel departments be available 24/7.  Is this a common problem with O?

I wouldn’t know and hope to keep it that way. 😎

In any case, with cruise lines and biz class, do be careful when you do the math.

As regards O: That bizclass quote they give you may look good at first glance. But, remember that the cost is in addition to the price you already paid for coach tickets in your cruise fare! You don’t get a credit for those coach tix when you buy the bizclass tix. So, you’re basically buying two tix per person.

As for cheaper tix: when you do the comparative math, learn how to use the ITA Matrix website in your initial research. You can’t buy tix there. But, you can find pretty much every option for getting from A to B to C et al. via all but a very few airlines.  Armed with that info, call airlines directly to purchase tix. Their phone reps may have additional flight info and deals (e.g., partner flash sales on connecting intercontinental flights) that you’ll not always see in their web listings.

Also, please recognize that true “value” in air travel (just like with cruises) is about more than just price.

Our preferred carrier is United Airlines and it certainly isn’t because their biz class is the cheapest. However, our SFO is a major United hub and their Star Alliance partnerships worldwide keep intercontinental connection challenges to a minimum. Plus, they test their FFs very well! And, as the COVID era travel taught us, at the very least- United answers its phones!  

That does not apply if in Canada where there are very few options. We still have cruises coming up where premium econ air to Europe with O is 149pp. Even for a cruise on Allura, prem econ for April 2026, from Rome to Toronto  at 499 pp prem econ, direct is a bargain for Canadians.

I guess you can do all kinds of acrobatics and fly through the states, but not sure the savings would be worth the aggravation. 

We have had several flights through O, when doing Europe, so far so good.

Yes when going to the states we always do our own air.

FlyerTalker

Canadians have a ton of options.  Not if you want non-stops from Toronto, or just want to fly Air Canada.  But to say you have few options is, IMO, to say that your searches tend to start and stop with AC.

4 hours ago, Redtravel said: Imagine how it feels when you get a text stating that your plane was cancelled 8 hours before you are supposed to fly.  Called airline and was told that the tickets were bought through Oceania. Called the 24/7 emergency number. Message was to call back during regular business hours.  Airline did rebook us.  Oceania was no help. When I did eventually talk to an O rep, she said that it happens.  What happened to 24/7 ?

Since you don't mention airlines or cities, it's tough to do a deep analysis.

Suffice to say that when the airline said "tickets through Oceania", your proper response is "This is not a voluntary reroute - it's due to your cancellation".  And then present them with some options which you had already researched as alternatives.  Which EVERYONE should do BEFORE their travels, and not wait until the excrement makes contact with the impeller.

6 minutes ago, FlyerTalker said:   Since you don't mention airlines or cities, it's tough to do a deep analysis.   Suffice to say that when the airline said "tickets through Oceania", your proper response is "This is not a voluntary reroute - it's due to your cancellation".  And then present them with some options which you had already researched as alternatives.  Which EVERYONE should do BEFORE their travels, and not wait until the excrement makes contact with the impeller.    

Even with a scheduled 3.5-5 hr planned layover, I always try to have several alternative connections in mind should our originating SFO flight be delayed.

ronrick1943

2 hours ago, Flatbush Flyer said: Bingo! Even with a scheduled 3.5-5 hr planned layover, I always try to have several alternative connections in mind should our originating SFO flight be delayed.

So true, last year flying PSP/SFO/SIN, we spent the night at the Hyatt at the airport to catch our flight to non-stop flight to Singapore.  Due to a radar Asia problem we had to spend the night in Honolulu.  The next day we were told we'd leave at 2:00PM, but the plane add a computer problem (because it was an international flight and a new plane, they didn't know how to fix the problem), another night in Honolulu.  We took off the next day being 3 days late (international date line).  UA compensated us fairly and paid for all hotels, taxi's and food.  That is why we using plan on additional days before we board a ship. Stuff happens, so you need to plan and go with the flow.

3 hours ago, FlyerTalker said: Canadians have a ton of options.  Not if you want non-stops from Toronto, or just want to fly Air Canada.  But to say you have few options is, IMO, to say that your searches tend to start and stop with AC.

Agree that Canadians have many options with non-stops or one-stops and not just with AC or through Pearson - we never fly to US to connect. We use Google Flights ( https://www.google.com/travel/flights ) as find it quicker/easier to navigate than the updated ITA Matrix, gives just as many routes/prices and is our go to source to find the routing we want. We compare air prices: O upgrade to Business Class fare (factoring in the included air fare) to our TA Consolidator rates to DIY rates for our routing of choice. Surprisingly once or twice, the O fare was a good rate with the transfers included.  Always best to compare.

3 minutes ago, WESTEAST said: Agree that Canadians have many options with non-stops or one-stops and not just with AC or through Pearson - we never fly to US to connect. We use Google Flights ( https://www.google.com/travel/flights ) as find it quicker/easier to navigate than the updated ITA Matrix, gives just as many routes/prices and is our go to source to find the routing we want. We compare air prices: O upgrade to Business Class fare (factoring in the included air fare) to our TA Consolidator rates to DIY rates for our routing of choice. Surprisingly once or twice, the O fare was a good rate with the transfers included.  Always best to compare.

Google Flights is a less robust version of ITA Matrix -particularly when it comes to more specific search parameters.

8 hours ago, Flatbush Flyer said: Not a problem…. until it’s a problem.

100%. I work very hard to cut out the middle people.

7 hours ago, Flatbush Flyer said: Our preferred carrier is United Airlines and it certainly isn’t because their biz class is the cheapest. However, our SFO is a major United hub and their Star Alliance partnerships worldwide keep intercontinental connection challenges to a minimum. Plus, they test their FFs very well! And, as the COVID era travel taught us, at the very least- United answers its phones!  

We feel the same. And using points it's all refundable for any reason. (Have you been to the EWR Polaris lounge? Incredible.)

4 hours ago, jonthomas said: That does not apply if in Canada where there are very few options. We still have cruises coming up where premium econ air to Europe with O is 149pp. Even for a cruise on Allura, prem econ for April 2026, from Rome to Toronto  at 499 pp prem econ, direct is a bargain for Canadians.  

I don't usually make this point but will here. A "direct" flight isn't a nonstop but rather makes a connection. Let me tag this on to make it clearer.

" Though the term 'direct' is used interchangeably with 'non-stop', the two are different.   In a direct flight, you do not change planes and you have only one flight number . Unlike the non-stop flight, the plane makes a stop en route to the final destination for refueling and picking up and dropping off passengers.

8 hours ago, Flatbush Flyer said: But, remember that the cost is in addition to the price you already paid for coach tickets in your cruise fare! You don’t get a credit for those coach tix when you buy the bizclass tix. So, you’re basically buying two tix per person.

Yet another reason for one to request the air allowance from O -- never lavish but usually reasonable -- then book Biz or even Econ tickets oneself whether with money (usually nonrefundable  😢 ) or those fabulous refundable FF miles.

51 minutes ago, clo said: We feel the same. And using points it's all refundable for any reason.

Not true.  There are some programs where they are NOT refundable, some where they can be redeposited for a fee, and some where the miles can only come back for use in a program airline, not a partner.  (Iberia Avios, for example).

Also, any points that are used to transfer into an airline program, say from Amex, Chase, Citi or CapOne, can't go back to the original point program.

2 minutes ago, FlyerTalker said:   Not true.  There are some programs where they are NOT refundable, some where they can be redeposited for a fee, and some where the miles can only come back for use in a program airline, not a partner.  (Iberia Avios, for example).   Also, any points that are used to transfer into an airline program, say from Amex, Chase, Citi or CapOne, can't go back to the original point program.    

Sorry, I mis-wrote. In our case it's totally refundable. Sorry, folks.

46 minutes ago, clo said: I don't usually make this point but will here. A "direct" flight isn't a nonstop but rather makes a connection . Let me tag this on to make it clearer.   " Though the term 'direct' is used interchangeably with 'non-stop', the two are different.   In a direct flight, you do not change planes and you have only one flight number . Unlike the non-stop flight, the plane makes a stop en route to the final destination for refueling and picking up and dropping off passengers.

Let's make it even clearer.  "Direct" does NOT involve a connection.  It simply means that you do not have a change of flight number.  Also, what you quoted was wrong, in that there may very well be a change of aircraft, just no flight number change.  This is known as "change of gauge" and happens a bit with intercontinental itineraries.

And "direct" flights can be quite circuitous.  Southwest used to have a flight from Baltimore to Oakland that made SEVEN stops along the way, but was "direct" because it was the same flight number the whole way.  BWI-ORD-BNA-MCO-HOU-DAL-PHX-LAS-OAK

So to summarize:

"Non-stop" means no stops between origin and final end point.

"Direct" means no change of flight number, but may have both stops and/or aircraft changes

"Connection" means a change of flight numbers, which most often (but not always) includes a change of aircraft.

All non-stops are by definition also direct, but not all direct are non-stops.  And connections are neither non-stop or direct.

40 minutes ago, FlyerTalker said: All non-stops are by definition also direct, but not all direct are non-stops. 

Yes. This. Most people these days especially use the term "direct" with non-stop. It was just in this particular case that I 'spoke' up. Thank you.

7 hours ago, FlyerTalker said: Canadians have a ton of options.  Not if you want non-stops from Toronto, or just want to fly Air Canada.  But to say you have few options is, IMO, to say that your searches tend to start and stop with AC.

Yes I agree with you. We do have a couple of others. Some have terrible reputations,  some are charters, some are very limited in their schedules and yes we want NON stop, so we have a better chance at seeing our luggage again.

GeezerCouple

2 hours ago, DrHemlock said: Yet another reason for one to request the air allowance from O -- never lavish but usually reasonable -- then book Biz or even Econ tickets oneself whether with money (usually nonrefundable  😢 ) or those fabulous refundable FF miles.

One way international J (or the increasingly elusive F) tickets are a wonderful use of awards.  Awards can be terrific for round trip, too, but because international premium tickets are usually more than half the price of the round trip, it's perfect for using points, where there's no "one-way penalty".

We've had to redeposit the points occasionally when we needed to cancel, and there was a modest fee.  (Travel insurance will cover that fee.)

And we've had the occasional time when we couldn't re-deposit the points into the original program.  So we've occasionally had some points held captive in an airline program that we don't often use.  Then we need to find a route where it's not too inconvenient...  But using points for premium international flights on top international airlines... what a treat!

17 minutes ago, jonthomas said: Yes I agree with you. We do have a couple of others. Some have terrible reputations,  some are charters, some are very limited in their schedules and yes we want NON stop, so we have a better chance at seeing our luggage again.

You vastly overrate the likelihood of actually losing your luggage.

21 minutes ago, GeezerCouple said: And we've had the occasional time when we couldn't re-deposit the points into the original program.  So we've occasionally had some points held captive in an airline program that we don't often use.  Then we need to find a route where it's not too inconvenient...

Time to remember that alliances work in both directions.

Let's say you transferred into Air France and now have points "stranded" there.  Just as you could use DL miles to fly on AF, you can use AF points to fly on DL.  Same with other carriers - you have moved into BA Avios - you can book AA flights with them.

Just need to think outside the box.

(Now, this doesn't solve the issue of bank points that are now in an airline program, rather than back to your Amex/Chase/etc account.   But it does make then at least usable)

10 hours ago, GeezerCouple said: YES! One way international J (or the increasingly elusive F) tickets are a wonderful use of awards.  Awards can be terrific for round trip, too, but because international premium tickets are usually more than half the price of the round trip, it's perfect for using points, where there's no "one-way penalty".

Just to be perfectly clear:  Miles held in an airline FF membership program (e.g. AAdvantage or United Mileage Plus) are one thing, while "points" held in a bank or credit card program are of a different breed which varies from program to program.  

My post above to which GeezerCouple responded was based only on my experience with miles, not points.  Ever since Covid, FF miles have been refundable without fee on trips booked through American and United even if flights would involve travel on code-share OneWorld or StarAlliance carriers (and I hope they stay that way!).  Those two programs have worked for us very well for overseas travel to all sorts of destinations the past several years, so they suffice.  And, like GC above, I nearly always book two one-ways rather than RT since a different airline's return schedule or mileage cost might be more convenient (or cheaper) than the outbound flight.

But FlyerTalker is undoubtedly correct in pointing out that other FF and points programs may have different rules, so I should have been more specific by restricting my original post to AA, UA and their alliances.  Happy flying!

10 hours ago, DrHemlock said: Just to be perfectly clear:  Miles held in an airline FF membership program (e.g. AAdvantage or United Mileage Plus) are one thing, while "points" held in a bank or credit card program are of a different breed which varies from program to program.   My post above to which GeezerCouple responded was based only on my experience with miles, not points.  Ever since Covid, FF miles have been refundable without fee on trips booked through American and United even if flights would involve travel on code-share OneWorld or StarAlliance carriers (and I hope they stay that way!).  Those two programs have worked for us very well for overseas travel to all sorts of destinations the past several years, so they suffice.  And, like GC above, I nearly always book two one-ways rather than RT since a different airline's return schedule or mileage cost might be more convenient (or cheaper) than the outbound flight. But FlyerTalker is undoubtedly correct in pointing out that other FF and points programs may have different rules, so I should have been more specific by restricting my original post to AA, UA and their alliances.  Happy flying!

Thanks for this. We are die-hard United passengers and their alliance partners. And since we ALWAYS return from a different city than we arrived in the round trip thing isn't an issue. PS: Have you been to the Polaris lounge in EWR? Incredible!

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A dazzling blend of medieval old towns, culture capitals & chic design epicenters.

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A place of fabled tales where rolling forests give way to chic cities, the Baltic and Scandinavia regions are a celebration of Nordic culture, castles and cutting-edge design. Discover traditional food markets like Riga Central Market, Tallinn’s picturesque Old Town, Tivoli Gardens in Copenhagen and much more. Our Scandinavia cruises bring you what makes this region such a treasured travel destination – from Stockholm’s colorful Gamla Stan to the picturesque canals and renowned museums of Amsterdam and beyond.

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Baltic & Scandinavia Shore Excursions

From insider tours of iconic attractions and immersions in local communities to gourmet, chef-led tasting tours, our Baltic and Scandinavia shore excursions bring you the best of the regional cuisine, culture and history. Overnights in ports such as Bordeaux, Berlin, London and Stockholm plus many extended evening stays across the region give you the chance to not only visit top attractions, but also create time for in-depth explorations, dinners ashore and leisurely, meaningful touring.

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Baltic & Scandinavia Ports

Extend your stay before or after your Baltic and Scandinavia cruise at one of these luxurious hotels, carefully selected for their superb location, ambiance, world-class standards of service, cuisine and amenities. Our hotel packages include free air date changes up to 3 days before or after your cruise and free transfers between the airport, hotel and ship as well as porterage. You’ll also enjoy the services of our exclusive Oceania Cruises hospitality desk at each hotel.

Featured Baltic & Scandinavia Hotels

Kimpton De Witt

Amsterdam, netherlands.

Exuding a modern approach to luxury through fresh, refined rooms, Kimpton De Witt features imaginative spaces steeped in inspired Dutch design. Experience an immersive labyrinth of contemporary millwork, lush layers and clean lines. Each room opens the door to grand inspiration and eclectic treasures. Nestled in the heart of Amsterdam's thriving city center, this hotel inspires you to imagine, explore, create and find a comfortable place to relax. Unwind in the leafy garden conservatory. Savor a meal at the hotel’s local restaurant. Enjoy a nightcap in the cozy House Bar, which dates to the Dutch Golden Age. With Kimpton De Witt’s unique personality and heartfelt service, you can consider this intimate boutique hotel as your personal sanctuary.

Copenhagen, Denmark

Welcome to SKT. PETRI hotel in Copenhagen, located in the heart of the trendy Latin Quarter in the city center and only 20 minutes away from Copenhagen’s airport by metro. With 288 elegantly furnished hotel rooms and suites, the hotel offers modern comfort in a minimalist, yet cozy, Scandinavian-design setting. When you stay at SKT. PETRI, the staff will be your key to the city. They know the exciting attractions in Copenhagen and want you to know the capital as they do.

Millennium Bailey’s Hotel - South Kensington

London (southampton), united kingdom.

This hotel is a beautifully renovated Victorian London townhouse, located in the heart of fashionable South Kensington. The hotel combines style and character and is one of the most traditional and popular hotels in the area. Quintessentially English in decor and style, the rooms have been designed with the comfort of guests in mind and combine unique features and furnishings with modern amenities. The interior of the hotel is extremely elegant and retains many of its original features, with its sweeping staircase, stained glass windows and intricate stonework. Situated opposite the Gloucester Road Underground station, this hotel offers access to many transport links and is perfectly positioned for guests visiting many of the British capital's most popular attractions.

Grand Hotel Oslo

Oslo, norway.

The Grand Hotel in Oslo is Norway’s best known and most prestigious hotel. The luxury hotel first opened its doors in 1874 and for over 140 years, it has been host to the people of Norway, international guests, world leaders, celebrities and the Nobel Peace Prize laureates. Henrik Ibsen, the world-renowned Norwegian author, made the luxury hotel one of his favorite daily haunts. The guest experience is based on true Nordic luxury that is delivered by the hotel’s well-trained and enthusiastic international team. The Grand Hotel has 274 rooms, including 54 Suites that are a blend of historic design, a rooftop bar with magnificent views, a restaurant, lobby bar, 19 meeting rooms, Artesia Spa Grand Hotel and fitness room.

Land Programs

Our Baltic and Scandinavia Overland, Pre- and Post-Cruise Land Programs invite you to immerse yourself in the fascinating history and old-world charm of these regions. These multi-day, in-depth Land Programs include exclusive tours, premium hotel stays, airport transfers when arriving and departing the day your program begins and ends, and oftentimes locally inspired meals and porterage too.

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Amsterdam: Art & Architecture

Explore the architectural landmarks and world-class museums in Amsterdam and discover traditional ways of life in the nearby countryside. Highlights include a tour of the famed Van Gogh Museum and a cruise along Amsterdam’s beautiful canals. Enjoy free time to explore other museums such as the Rijksmuseum or the Anne Frank House. In contrast to cosmopolitan Amsterdam, see the Netherlands’ famed windmills and a local cheese farm in the countryside, as well as people practicing traditional trades like clog-making.

• 3 nights at the Radisson Blu or similar hotel (superior room)
• All sightseeing per the itinerary
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London & Its Charming Countryside

This unique Land Program couples the cosmopolitan attractions of London with the quintessentially British countryside in the Cotswolds. Fully guided by a London expert, discover a variety of popular attractions such as the Hampton Court Palace and Buckingham Palace and enjoy a Champagne cruise on the River Thames as you take in views of the city and famous landmarks. Also explore the historic city of Oxford and visit Stonehenge, one of the great wonders of the world and the best-known prehistoric monument in Europe.

• 3 nights at the May Fair Hotel (superior room) or similar hotel
• Taste of Britain two-course meal with a drink in a top London restaurant
• Two-course meal and a drink in a Cotswold’s village pub
• Entry to Hampton Court with guided tour by expert Hampton Court guide
• River Thames cruise with commentary and glass of Champagne
• Entry to Christ Church Oxford and Oxford guided walking tour
• Transportation and the services of an English-speaking tour guide for two days of sightseeing and all associated expenses

Relics and Landmarks of Oslo

Cruise the majestic Oslofjord lined with forested hills before heading ashore to explore the enchanting city of Oslo at length. Sleek and contemporary, Oslo Opera House seems to rise from the water, while Vigeland Park is a lush green oasis filled with more than 200 sculptures. Discover the city’s history at the open-air Norwegian Folk Museum and the city’s nightlife at the trendy Ice Bar Oslo. Enjoy spectacular panoramic views of the entirety of Oslo from the Holmenkollen Ski Jump.

• 3 nights at the Grand Hotel Oslo or similar hotel (superior room)
• 3 breakfasts
• 2 lunches, including soft drinks
• 1 drink at the Ice Bar
• 2-hour Oslofjord cruise
• All entrances mentioned in the itinerary
• Private airport to hotel transfer on Day 1

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