Suggested companies
Mycruise norge, mycruise uk, mycruise danmark.
MyCruise Sverige Reviews
In the Cruise Agency category
Visit this website
Company activity See all
Write a review
Reviews 4.3.
Most relevant
Good service and quick response
Date of experience : April 15, 2024
Reply from MyCruise Sverige
Dear Jerry, Thank you so much for your review of MyCruise. We appreciate that you want to share your experience, and we're happy to hear that you have been met by good service from us :-) We hope to assist you with more travel adventures in the future! Best regards, Sarah // MyCruise
If I could give zero star. I would. We have bought a Costa cruise via MyCruise. It is the first time we are cruising so we are not sure what services an agency should provide. We sent an email to MyCruise on 4th October to book a transfer from Rome airport to Civitavecchia on 12th October. Obviously Mycruise as an agency is just working as middleman to forward my request to Costa and forward the reply from Costa to me. Nevertheless, I can see from the email chain that MyCruise has been sitting with a reply/question from Costa for 3 days before it was forwarded to me, which directly resulted in it was too late to book a transfer via Costa. Because obviously (as I wasn’t informed before it was too late that) the transfer booking is closed 3 days before departure. Please if you want to book a Costa cruise, do yourself a favor to book it directly with Costa instead. I complained to MyCruise about the transfer issue, they told me “they have done everything they could to get hold of Costa without luck”. I did talk to Costa since. Even though they couldn’t get us a transfer because it was closed for booking, I had no problem reaching them as a private person.
Date of experience : October 10, 2023
IMAGES