fox traveller on rent

Is Fox Rent A Car a Good Choice?

Last Updated on December 28, 2023 by Kristin

If you’re a price-conscious traveler, chances are you’ll notice Fox Rent A Car pop up on the list of potential options for your next reservation. Here’s what you need to know about this company for your next rental.

Basic Facts About Fox Rent A Car

Fox Rent a Car is a U.S.-based company that France’s Europcar Mobility Group fully acquired in 2019. Three business partners founded the company in 1989 and opened a location near Los Angeles International Airport (LAX). The company has corporate offices in Los Angeles and Tulsa and employs more than 1,000 people.

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Today, Fox operates 21 corporate rental car offices in the U.S., with locations in Arizona, California, Colorado, Florida, Hawaii, Illinois, Montana, Nevada, New Jersey, New York, Texas, Utah and Washington.

Fox also has a large presence internationally through affiliate partners in several countries and regions, including Canada, Mexico and Australia, plus the regions of Central America, South America, the Caribbean, Europe and the Middle East.

Fox currently has a fleet of 20,000 cars. Its vehicles range from smaller economy cars to SUVs and Jeeps.

Reviews of Fox Rent A Car

Customer reviews of Fox Rent a Car depend on the specific location, and differ by ratings platform.

For example, Fox Rent a Car has an “A” rating from the Better Business Bureau (BBB) but has only an average 1.02 out of five stars on the website based on more than 200 reviews. The car rental company has closed 765 complaints in the last five years, with several claims about unexpected charges.

Meanwhile, Fox has a “great” rating  of 3.8 stars on Trustpilot , based on 16,281 reviews. Of those reviews, 63% were “excellent” and just 11% were “bad.” The company also has a good rating from Consumer Affairs , with 3.7 stars based on 1,334 reviews.

However, some individual locations had better reviews than others based on Google reviews. For example, a Fox location in Fort Lauderdale has 2.4 out of five stars on the website, with complaints focusing on claims about billing issues, car cleanliness and unexpected charges.

Fox does appear to be replying individually to the negative reviews about its brand online, across various platforms.

As a company that focuses on price-conscious travelers, Fox may not offer the same premium experience as more corporate brands like National or Avis. However, you may very well have a good experience if all you’re looking for is a vehicle for a good price without many bells and whistles.

Fox has racked up a number of complaints on BBB over the past years and has some negative reviews online, but it does have a good score on Trustpilot and seems to be responding to negative customer reviews.

In AutoSlash’s Ultimate Rental Car Ratings , we give Fox 3.5 out of 5 stars. We consider it a “Tier 3” company, a category typically indicative of smaller brands with mostly reliable service.

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When you rent from Fox or any other rental car company, we recommend making sure that you document the condition of the car in detail before driving it off the lot to avoid any issues with damage claims later on. Also, be sure to read the terms and conditions outlined in your contract extra carefully. In addition, make sure that the total charges matches the quote you received. Be sure to check that unwanted add-ons were not tacked on to your reservation that will hike up your costs.

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Why is Fox Rental Car So Cheap and Good?

When looking to rent a car, most travelers want to find the best deal possible without sacrificing quality or service. That often leads them to ask: why is Fox Rental Car so cheap compared to other rental companies? 

This guide will explore the reasons behind Fox’s affordable rates and whether the lower prices mean you’ll get less for your money.

Fox’s Business Model Allows Low Rates

Fox Rental Car built its business around offering discounted rates to customers. As an independent rental company not affiliated with the major brands, Fox does not have the high corporate overhead and operating expenses that push prices up at companies like Hertz, Enterprise, or Avis.

With a lean operation and focus on efficiency, Fox passes the savings on with cheap rental car prices across all vehicle classes – from economy cars to SUVs and vans. While the national rent-a-car giants largely rely on airport locations, Fox concentrates on neighborhood branches. This saves money by avoiding expensive airport fees and taxes that inevitably get passed on to the consumer.

What About Insurance & Other Fees?

When comparing rental rates, it’s important to consider the total cost including insurance options, taxes and fees. Fox manages to keep these additional charges low as well.

They offer basic state minimum liability insurance that meets legal requirements across the USA for free. Upgrading to higher levels of CDW (collision damage waiver) coverage costs extra, but is competitively priced. The same goes for add-ons like GPS or child safety seats if needed.

Fox’s all-inclusive pricing means taxes, airport surcharges if applicable, and other fees are built into the base rate shown online and at the counter. So the cheap weekly or daily price you see advertised tends to be very close to your total cost, unlike some name brands that tack on hidden charges at the time of rental.

The Fleet Focuses on Economy Cars

To maximize efficiency and savings, Fox concentrates its fleet on smaller, fuel-efficient compact cars and midsize sedans from brands like Toyota, Nissan and Hyundai. These models deliver solid value and dependability while optimizing Fox’s operating costs.

You’ll typically only find a handful of full-size or premium vehicles available at Fox branches, if any. So while the tradeoff may mean fewer high-end upgrades, it allows Fox to reduce overhead and pass spectacular savings to customers needing an affordable, comfortable economy car rental for everyday transportation.

Top Cities Have Ultra-Cheap Rates

Fox strategically bases many of its branches near major tourist destinations like Orlando, Houston , Las Vegas, Los Angeles, San Francisco and more. High demand in these busy markets allows Fox to secure bulk deals on rental vehicles. In turn, they can undercut competitor pricing since recouping the fleet investment is quick and easy.

For example, Fox advertises compact car rentals for as low as $8.99 per day in Orlando and Vegas. 

Even midsize sedan rates can dip under $15 per day which is tough to beat anywhere. So next time you plan a trip to one of America’s top vacation cities, checking Fox’s local prices could lead to massive savings compared to airport rentals.

What About Service & Reviews?

Understandably, rental customers want reassurance that excellent service won’t disappear along with higher prices. The good news is Fox Rental Car consistently earns positive reviews and ratings that indicate cheap does not have to mean a compromise on quality.

Industry surveys like JD Power’s annual awards have recognized Fox branches for top-ranking customer satisfaction scores based on criteria like vehicle condition, cleanliness and overall rental experience. Additionally, some of their neighborhood locations boast 4+ star ratings on Google Maps showing most guests are highly satisfied.

While smaller than mega agencies, Fox does have physical branches across 20+ states not only online or over the phone. So if any issues occur during your rental period, visiting an office location is an option for assistance. Between good ratings and domestic growth, Fox’s affordable model appears sustainable without cutting corners.

Should You Rent from Fox?

For many travelers, the outstanding pricing is reason enough to rent from Fox and take advantage of the savings. The added peace of mind from positive reviews is just a bonus. However, be sure to weigh your specific trip details and rental needs before booking.

If you want luxury car upgrades, need to accommodate lots of passengers and luggage, or desire maximum insurance coverage, then paying a little more through a traditional company may make sense. Likewise, Fox’s limited airport presence means it won’t be the best fit for strictly air travel car rentals.

But for routine transportation, moving, temporary replacements, or vacationers focused on value, Fox can deliver spectacular rental car deals without the drawbacks often associated with ultra-cheap companies. For the savvy and flexible traveller, Fox’s affordable rates and solid service make for an unbeatable combination.

So next time you need wheels, give the underdog Fox Rental Car a look. Just be ready to enjoy the savings without the surprise add-ons, fees and fraud fears that lead people to ask “Why so cheap?”. Their business model offers a refreshing answer focusing on efficiency and simplicity to keep consumers happy.