6 as of tourism

6 a's of tourism

The "6 a's of tourism" is a concept that outlines key factors contributing to the success of a tourist destination. these factors are often considered crucial for attracting and retaining tourists. the 6 a's of tourism are:.

Attractions: These are the primary reasons people visit a destination, including natural wonders, historical sites, cultural events, entertainment venues, and unique experiences.

Accessibility: Easy access to a destination through well-developed transportation infrastructure, such as airports, highways, and public transit, is essential for attracting tourists.

Accommodation: A range of lodging options, from hotels and resorts to vacation rentals and campsites, is necessary to accommodate the diverse needs and preferences of travelers.

Activities: Providing a variety of activities and experiences for tourists, such as outdoor adventures, cultural immersion, shopping, dining, and entertainment, enhances the overall visitor experience.

Amenities: Amenities like restaurants, shopping centers, medical facilities, and other services contribute to the comfort and convenience of tourists during their stay.

Advocacy: Local support and promotion of tourism, including efforts by governments, businesses, and communities to preserve and promote the destination, play a vital role in sustaining tourism growth.

These 6 A's work together to create an appealing and well-rounded tourist destination, making it attractive to a broader range of visitors and contributing to the destination's economic and cultural vitality.

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Barcelona, Spain.

Components of tourism: Structure of the tourism industry

The travel and tourism industry is argued by many as being the largest industry in the world. It is, therefore, no surprise that the structure of the tourism industry is quite complex, involving many components of tourism.

With many different types of tourism and types of businesses operating within the tourism industry, from private companies to charities and NGOs, the structure of the tourism industry is made up of many different segments and components.

In this article I will provide you with an overview of the structure of the tourism industry, outlining the types of organisations and stakeholders in tourism that are involved.

Structure of the tourism industry

Components of tourism, international organisations, national tourist boards, regional tourist boards, tourist information centres, travel by air, travel by road, travel by train, travel by water, hotels chains, hostels and budget accommodation, holiday parks and campsites, accommodation innovations, world travel market, football world cup, glastonbury, holi festival, day of the dead, natural attractions, built attractions, tour operators, travel agents, ancillary services, components of tourism | structure of the tourism industry, structure of the tourism industry | components of tourism: further reading.

The importance of tourism is demonstrated when you can see how big the industry is!

The structure of the industry is made up of several components of tourism and involves many different stakeholders. These components are all interrelated in one way of another. The components of tourism make up the entire tourism system.

There are several integral components of tourism. Without these components, the tourism industry would struggle to function. I have explained what this means below, but before you read on, take a look at this short video that I made (and if you like what you see, don’t forget to subscribe to my YouTube channel)!

This was demonstrated, for example, during the Coronavirus pandemic, which halted air travel around the world. Travel services are a vital component of tourism and without these services being operational, the tourism industry struggled to survive!

There are six major components of tourism, each with their own sub-components. These are: tourist boards, travel services, accommodation services, conferences and events, attractions and tourism services.

Below, I will explain what each of the components offer to the tourism industry and provide some relevant examples.

Components of tourism: Tourist boards

A tourist board is an essential component of tourism and an integral part of the structure of the tourism industry.

A tourism board is responsible for the promotion of tourism in a particular area. This could be a city, a region, a country or a group of countries.

A tourism board is usually Government funded and is usually a public travel and tourism organisation (although this is not always the case).

A tourism board is also often referred to as a Destination Marketing Organisation (DMO).

Most tourist boards focus on promoting tourism in a particular area, city or country. There are, however, some organisations which aim to promote tourism across more than one country.

Whilst these organisation often have many functions other than tourism, they will also play a role in the promotion of tourism in particular parts of the world. This could include the European Union , the ASEAN network or organisations such as the United Nations.

A national tourist board is a national organisation whose aim is to promote tourism across the country.

There are usually several management bodies that are involved with a national tourist board. They are essential stakeholders who determine many aspects of tourism in the country, such as budgets, taxation and regulations.

Said management bodies include the parliament, the tourist board, an auditing committee and the Prime Minister, President or Head of State.

The national tourist board is funded from tourist taxes, membership fees, Government funding and other sources.

Examples of national tourist boards (often most commonly referred to by their ‘campaign title’ as opposed to the Government title) include Visit Britain , Incredible India and Amazing Thailand .

A regional tourist board is a tourist board that focusses on a particular region of a country. They are often a sub-division of a country’s national tourist board.

Regional tourism boards are often funded and operated in the same way as national tourist boards.

Examples of successful regional tourism boards include: Visit Cornwall in the UK, Kerala Tourism in India, Visite Montreal in Canada and Cape Town Tourism in South Africa.

A tourist information centre is the place where tourists can go for advice and help with regards to all matters related to tourism in the area.

In the tourist information centre (TIC) you will find staff who are knowledgeable about the local area. There will often be a range of printed and digital information for you, including leaflets, maps, coupons and guidebooks. Sometimes there will be virtual tourism facilities.

Tourist information centres have been an important component of tourism throughout the history of travel and tourism , however, they are coming under increasing pressure as a result of information that is available online. This has resulted in fewer people visiting TICs in person.

Most major tourist areas will have a tourist information centre. These are usually centrally located.

Tourist information centres are funded by the local Government.

Other posts that you might be interested in: – What is tourism? A definition of tourism – The history of tourism – Stakeholders in tourism – Dark tourism explained – What is ABTA and how does it work? – The economic impacts of tourism

Components of tourism:Transport services

The relationship between transport and tourism is strong.

According to the most commonly accepted definitions of tourism, a person must travel away from their home environment for at least one night in order to be a tourist (although I would argue that this definition needs updating given that it doesn’t account for novel forms of tourism such as a staycation or virtual tourism ).

Based on this fact, therefore, transport is an integral component of tourism. Without transport, people cannot reach their intended destination.

There are a range of different transport types. The most common and popular methods of transport that make up the structure of the tourism industry, however, are: air, road, train and water .

Travel by air has grown exponentially in the past few decades. With the introduction of low cost airlines and deregulation, the competitive market has been a tourist’s paradise.

New routes opening up has introduced tourists to areas that they may never have been able to reach before and low prices have resulted in more of us taking more trips abroad using air travel as our means of transportation.

Travel by air is an essential component of tourism and this was demonstrated during the Coronavirus epidemic. During this time most air traffic was halted, which had a devastating impact of the tourism industry world-wide.

Travel by road is also a core component of tourism, particularly for domestic tourism .

Travel by road is more popular in some countries than others. This largely depends on accessibility options (i.e. what is accessible by road), distances required and road conditions.

In destinations where travel by road is popular, there are often many car hire or rental companies.

Travel by train is very popular in destinations that have good rail networks in infrastructure.

In some parts of the world, such as China and Japan, there are world-class high-speed railways that can be more efficient than flying.

In other parts of the world, the rail journey is part of the tourism experience. A good example of this is the Siberian Railway.

In Europe you can buy an affordable interrail pass , which allows you to travel throughout Europe using the rail system.

Travel by water is also an important component of tourism.

The structure of the tourism industry includes cruises, ferries and leisure boats, among other types of travel by water.

Travel by water can vary considerably in price and can include anything from a round the world cruise to a short long tail ride in Thailand .

Components of tourism: Accommodation services

Accommodation services make up an important part of the structure of the tourism industry.

Whilst accommodation services were traditionally focussed mainly around the hotel industry, nowadays accommodation options for tourists are much more varied. This adds an additional layer of complexity to the structure of the tourism industry.

There are many hotel chains that operate throughout the tourism industry and that are a key component of tourism.

Multinational corporations have expanded throughout the tourism industry with key players being hotel chains such as Marriott, Radisson, Hilton, Travel Lodge and Holiday Inn.

However, hotel chains such as these have come under increased scrutiny as a result of the economic leakage in tourism that they cause.

Hostels and budget accommodation options are popular with budget travellers and backpackers.

There are a range of hostels found throughout the world. These are particularly popular in destinations where accommodation is expensive, such as London, New York and Singapore.

The Youth Hostel Association (YHA) and Hostelling International are popular hostel providers that are found across the UK and overseas.

Billy Butlin changed the face of the British holiday market with the introduction of his seaside holiday parks back in 1936.

Since this time, other similar chains have expanded throughout the UK and the rest of the world.

Camping is also an important component of tourism. There are camp sites situated throughout the world ranging from safari camps to glamping (glamorous camping).

Homestays have become an increasingly prominent component of tourism.

Whilst bed and breakfast accommodation has been around for a very long time, nowadays there are many more options that are grounded on the concept of a homestay.

The sharing economy has seen the growth and introduction of many types of accommodations into the travel and tourism sector that did not exist before.

The most popular of these is Airbnb, where people rent out a room or an entire property to tourists. You can read more about how Airbnb works here .

In recent years consumers have been demanding new and unusual experiences more than ever. In response to this, we have seen many accommodation innovations emerge throughout the world.

From staying in an ice hotel in Finland, to sleeping in a hammock in Borneo to a night in a haunted castle in Wales, there are many different types of accommodation options that can make your holiday a little bit more exciting!

Components of tourism: Conferences and events

Conferences and events make up a significant part of the structure of the tourism industry.

Conferences, which often come under business tourism , come in all shapes and sizes around the world.

From a small academic gathering to a large-scale summit involving national leaders from around the world, conferences are an important component of tourism.

Likewise, the event sector is also a significant part of the tourism industry.

There are millions of events that take place around the world each year that vary in size and function. Many of these form an integral part of the tourism industry.

Examples of major conferences and events around the world

There are many major conferences and events that take place around the world every year. Here are a few of my favourites:

The World Travel Market (WTM) is held in London each November. This is a large event that is held at the Excel venue.

WTM provides travel industry experts with the opportunity to showcase their work, learn more about the industry and to network.

ITB is the world’s leading international travel trade show. It is held in Berlin each year.

Similar to the WTM, this large-scale event enables industry professionals to network and undertake continuous professional development.

The vast majority of people are familiar with the Football World Cup.

The Football World Cup is held every four years in a different location.

The Football World Cup attracts millions of tourists from all over the world. The event also acts as a stimuli for tourism as the nation will often use the opportunity of hosting the event as a chance to market tourism in the area to those who are tuning in from their TVs from around the world.

Sports tourism , which includes events such as the Football World Cup, contributes significantly to the overall tourism industry.

Glastonbury is a popular British music festival. It takes place each summer in Somerset.

Glastonbury is a five-day festival of contemporary performing arts. In addition to music, the festival hosts dance, comedy, theatre, circus, cabaret, and other arts to entertain visitors.

Glastonbury attracts many domestic tourists as well as international tourists.

San Fermin is a festival that is held in Pamplona, Spain each July.

San Fermin, also known as the ‘Running of the Bulls’ is a historically-rooted festival that lasts five days. It involves dancing, eating and drinking, games and the famous bull races and fights.

San Fermin has been subject to a lot of controversy in recent years, with many people protesting that it is a cruel form of animal tourism .

Holi Festival is known as the ‘festival of spring’, the ‘festival of colours’ or the ‘festival of love’.

Holi Festival is celebrated in India each year during the month of March.

Holi Festival is famous for the way in which coloured paints are used and often thrown onto people’s faces and clothes.

This is a Hindu festival that signifies the victory of good over evil.

The Day of the Dead festival, locally referred to as ‘Dia de los Muertos’, is a festival that is celebrated in November each year in Mexico.

This day is a celebration of the deceased, whereby it is believed that the alive and the dead are reunited. On this day many people will create offerings for the deceased.

Many people choose to dress up as skeletons and in halloween-type outfits and they celebrate with food, drink and music.

Components of tourism: Attractions

An essential component of the tourism industry are the tourist attractions.

There are a multitude of different tourist attractions around the world.

Some are built, some are natural. Some are paid, some are free. Some are famous, others are not. Some are large and some are small.

Natural attractions are just as it says on the tin – natural. In other words, they are attractions that have not been made by man.

Natural attractions are found all over the world and vary in size and scope. There is even a definitive list of the seven natural wonders of the world .

I have visited many natural attractions around the world, here is a list of some of my favourites:

• Drakansburg Mountains, South Africa
• Mount Kilimanjaro, Tanzania
• Mount Toubkal, Morocco
• Sahara Desert, Morocco
• Red Sea, Egypt
• Dead Sea, Israel
• Sierra Nevada, Spain
• Chicken Island, Thailand
• Niagara Falls, USA
• Rocky Mountains, Canada
• Pammukale Thermal Pools, Turkey
• Iceland (the island is filled with wonderful natural attractions!)
• Amazon Rainforest , Ecuador
• Cenotes, Mexico
• Iguazu Falls, Brazil
• The Great Barrier Reef, Australia
• Ha Long Bay, Vietnam
• Waterways of Kerela, India
• Mount Hallasan, South Korea

Built attractions also make up an important part of the structure of the tourism industry.

There are many built attractions throughout the world. Some attractions are built for the purpose of tourism, such as theme parks or museums. Other attractions are built for other purposes but then become tourist attractions, such as the Empire State Building or the Sydney Opera House.

I have visited many built attractions throughout the world. Here are some of my favourites:

• Robin Island, South Africa
• The Pyramids of Giza, Egypt
• La Sagrada Familia, Spain
• The Eiffel Tower, France
• The United States Capitol Building, USA
• Statue of Liberty, New York
• Petronas Towers, Malaysia
• Marina Sands Bay Hotel, Singapore
• Angkor Wat, Cambodia
• Taj Mahal, India
• Sydney Harbour Bridge, Australia
• Houses of Parliament, UK
• Sheikh Zayed Mosque, UAE

Components of tourism: Tourism services

Tourism services are an essential component of tourism. Without many tourism services, the tourism industry would fail to adequately function.

Below I will explain the three major tourism services that make up the structure of the tourism industry.

A tour operator is the individual or organisation who puts together a trip.

Typically, a tour operator would package together essential elements including accommodation, transport and transfer. They would then sell this package to the tourists.

However, tour operators are becoming fewer in recent years. Consumers are now far more Internet savvy and are more capable of researching the individual elements of their holiday and booking this independently. This is known as dynamic packaging .

Traditionally, a travel agent would sell the product that the tour operator has produced i.e. the package holiday.

While travel agents have and continue to sell individual holiday components, they have historically been most commonly used by tourists who wish to book a package holiday.

In today’s society, there is far less scope for travel agents than there used to be. A few years ago it would be easy to finish school and to get a job in a travel agent selling holidays. Now, however, people are more likely to set up their own travel agent business online or to be employed by an online retailer.

Many high street stores have now closed as there is little demand these days for holidays to be booked in this way. Instead, many people are selling holidays and travel services via their blogs or websites.

The travel agent does still exist, but he has changed the way he looks.

Ancillary services are another core component of tourism.

Ancillary basically means ‘extra’ or ‘additional’. An ancillary service in the context of tourism, therefore, is any product or service that is additional to the core elements of accommodation, transport and transfer.

Here are some examples of ancillary products:

• Attraction tickets
• Meal tickets
• Extra luggage
• Currency exchange
• Airport parking

As you can see, the tourism industry is large and complex, but understanding the different components of tourism isn’t too difficult.

All of the components of tourism are interconnected in one way or another and many rely on one another to be successful.

Want to learn more about the structure of tourism? I have listed some recommended texts below.

• An Introduction to Tourism : a comprehensive and authoritative introduction to all facets of tourism including: the history of tourism; factors influencing the tourism industry; tourism in developing countries; sustainable tourism; forecasting future trends.
• The Business of Tourism Management : an introduction to key aspects of tourism, and to the practice of managing a tourism business.
• Tourism Management: An Introduction : gives its reader a strong understanding of the dimensions of tourism, the industries of which it is comprised, the issues that affect its success, and the management of its impact on destination economies, environments and communities.

By: Bastian Herre and Veronika Samborska

Tourism has massively increased in recent decades. Aviation has opened up travel from domestic to international. Before the COVID-19 pandemic, the number of international visits had more than doubled since 2000.

Tourism can be important for both the travelers and the people in the countries they visit.

For visitors, traveling can increase their understanding of and appreciation for people in other countries and their cultures.

And in many countries, many people rely on tourism for their income. In some, it is one of the largest industries.

But tourism also has externalities: it contributes to global carbon emissions and can encroach on local environments and cultures.

On this page, you can find data and visualizations on the history and current state of tourism across the world.

Interactive Charts on Tourism

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Chapter 1. History and Overview

1.1 What is Tourism?

Before engaging in a study of tourism , let’s have a closer look at what this term means.

Definition of Tourism

There are a number of ways tourism can be defined, and for this reason, the United Nations World Tourism Organization (UNWTO) embarked on a project from 2005 to 2007 to create a common glossary of terms for tourism. It defines tourism as follows:

Tourism is a social, cultural and economic phenomenon which entails the movement of people to countries or places outside their usual environment for personal or business/professional purposes. These people are called visitors (which may be either tourists or excursionists; residents or non-residents) and tourism has to do with their activities, some of which imply tourism expenditure (United Nations World Tourism Organization, 2008).

Using this definition, we can see that tourism is not just the movement of people for a number of purposes (whether business or pleasure), but the overall agglomeration of activities, services, and involved sectors that make up the unique tourist experience.

Tourism, Travel, and Hospitality: What are the Differences?

It is common to confuse the terms tourism , travel , and hospitality or to define them as the same thing. While tourism is the all-encompassing umbrella term for the activities and industry that create the tourist experience, the UNWTO (2020) defines travel as the activity of moving between different locations often for any purpose but more so for leisure and recreation (Hall & Page, 2006). On the other hand, hospitality can be defined as “the business of helping people to feel welcome and relaxed and to enjoy themselves” (Discover Hospitality, 2015, p. 3). Simply put, the hospitality industry is the combination of the accommodation and food and beverage groupings, collectively making up the largest segment of the industry (Go2HR, 2020). You’ll learn more about accommodations and F & B in Chapter 3 and Chapter 4 , respectively.

Definition of Tourist and Excursionist

Building on the definition of tourism, a commonly accepted description of a tourist is “someone who travels at least 80 km from his or her home for at least 24 hours, for business or leisure or other reasons” (LinkBC, 2008, p.8). The United Nations World Tourism Organization (1995) helps us break down this definition further by stating tourists can be:

• Domestic (residents of a given country travelling only within that country)
• Inbound (non-residents travelling in a given country)
• Outbound (residents of one country travelling in another country)

Excursionists  on the other hand are considered same-day visitors (UNWTO, 2020). Sometimes referred to as “day trippers.” Understandably, not every visitor stays in a destination overnight. It is common for travellers to spend a few hours or less to do sightseeing, visit attractions, dine at a local restaurant, then leave at the end of the day.

The scope of tourism, therefore, is broad and encompasses a number of activities and sectors.

Spotlight On: United Nations World Tourism Organization (UNWTO)

UNWTO is the United Nations agency responsible “for the promotion of responsible, sustainable and universally accessible tourism” (UNWTO, 2014b). Its membership includes 159 countries and over 500 affiliates such as private companies, research and educational institutions, and non-governmental organizations. It promotes tourism as a way of developing communities while encouraging ethical behaviour to mitigate negative impacts. For more information, visit the UNWTO website .

NAICS: The North American Industry Classification System

Given the sheer size of the tourism industry, it can be helpful to break it down into broad industry groups using a common classification system. The North American Industry Classification System (NAICS) was jointly created by the Canadian, US, and Mexican governments to ensure common analysis across all three countries (British Columbia Ministry of Jobs, Tourism and Skills Training, 2013a). The tourism-related groupings created using NAICS are (in alphabetical order):

• Accommodation
• Food and beverage services (commonly known as “F & B”)
• Recreation and entertainment
• Transportation
• Travel services

These industry groups (also commonly known as sectors) are based on the similarity of the “labour processes and inputs” used for each (Government of Canada, 2013). For instance, the types of employees and resources required to run an accommodation business whether it be a hotel, motel, or even a campground are quite similar. All these businesses need staff to check in guests, provide housekeeping, employ maintenance workers, and provide a place for people to sleep. As such, they can be grouped together under the heading of accommodation. The same is true of the other four groupings, and the rest of this text explores these industry groups, and other aspects of tourism, in more detail.

It is typical for the entire tourist experience to involve more than one sector. The combination of sectors that supply and distribute the needed tourism products, services, and activities within the tourism system is called the Tourism Supply Chain. Often, these chains of sectors and activities are dependent upon each other’s delivery of products and services. Let’s look at a simple example below that describes the involved and sometimes overlapping sectoral chains in the tourism experience:

Before we seek to understand the five tourism sectors in more detail, it’s important to have an overview of the history and impacts of tourism to date.

Long Descriptions

Figure 1.2 long description: Diagram showing the tourism supply chain. This includes the phases of travel and the sectors and activities involved during each phase.

There are three travel phases: pre-departure, during travel, and post-departure.

Pre-departure, tourists use the travel services and transportation sectors.

During travel, tourists use the travel services, accommodations, food and beverage, recreation and entertainment, and transportation sectors.

Post-departure, tourists use the transportation sector.

[Return to Figure 1.2]

Media Attributions

• Front Desk by Staying LEVEL is licensed under a CC BY-NC 4.0 Licence .

Tourism according the the UNWTO is a social, cultural and economic phenomenon which entails the movement of people to countries or places outside their usual environment for personal or business/professional purposes.

UN agency responsible for promoting responsible, sustainable, and universally accessible tourism worldwide.

Moving between different locations for leisure and recreation.

The accommodations and food and beverage industry groupings.

someone who travels at least 80 km from his or her home for at least 24 hours, for business or leisure or other reasons

A same-day visitor to a destination. Their trip typically ends on the same day when they leave the destination.

A way to group tourism activities based on similarities in business practices, primarily used for statistical analysis.

Introduction to Tourism and Hospitality in BC - 2nd Edition Copyright © 2015, 2020, 2021 by Morgan Westcott and Wendy Anderson, Eds is licensed under a Creative Commons Attribution 4.0 International License , except where otherwise noted.

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What are the six 6 elements of tourism?

1. destination, 2. tourists, 3. transportation, 4. accommodation, 5. attractions and activities, 6. hospitality and services, 1. what role does climate play in choosing a tourism destination, 2. how does transportation impact the tourism industry, 3. what are some unique accommodations in the tourism industry, 4. how do attractions and activities contribute to tourism, 5. what is the significance of hospitality in the tourism industry, 6. how can destinations maintain the balance between preserving heritage and developing tourism infrastructure, the six elements of tourism explained.

Tourism is a vast and diverse industry that encompasses a wide range of activities and experiences. To fully understand tourism, it is important to examine its various elements. In this article, we will delve into the six key elements that define tourism and shed light on their significance.

The destination is a fundamental element of tourism as it refers to the specific place or location being visited. It could be a popular city, a picturesque beach, a historical site, or even a remote natural wonder. Destinations often possess unique attractions and features that draw tourists from different parts of the world. The beauty and allure of a destination play a significant role in shaping the tourism experience and are crucial in attracting visitors.

When choosing a destination, tourists consider factors such as climate, cultural heritage, natural landscapes, recreational opportunities, and infrastructure. Each destination contributes to the overall tourism landscape and has its own identity and charm that attracts specific types of visitors.

Tourists, also known as travelers, are the key actors in the tourism industry. They are individuals or groups who embark on journeys with the purpose of leisure, recreation, business, or education. Tourists seek new experiences, adventure, relaxation, and a break from their everyday lives.

There are various types of tourists, including domestic tourists who travel within their own country, international tourists who travel to foreign destinations, leisure tourists who prioritize relaxation and enjoyment, business tourists who travel for work-related purposes, and many more. The behavior, preferences, and needs of tourists greatly influence the development and marketing strategies of destinations and tourism businesses.

Transportation is a crucial element that enables tourists to reach their desired destinations. It involves the movement of tourists from their origin to the chosen destination and vice versa. An efficient and well-connected transportation network is vital for facilitating tourism flows and enhancing accessibility.

Different modes of transportation are utilized in tourism, such as air travel, road transport, rail services, maritime cruises, and even space tourism in recent times. Each mode offers its own advantages and contributes to the overall travel experience. Good connectivity and efficient transportation systems play a significant role in attracting tourists and ensuring a smooth journey.

Accommodation refers to the lodging or housing facilities available to tourists during their stay at a destination. This element encompasses a wide range of options, including hotels, resorts, guesthouses, vacation rentals, camping sites, and even unconventional accommodations like treehouses or houseboats.

The quality and variety of accommodations greatly influence the satisfaction and comfort of tourists. From luxurious five-star hotels to budget-friendly hostels, the choice of accommodation depends on factors such as budget, preferences, location, and the overall experience a tourist desires. Providing diverse and appealing accommodation options is essential for attracting and retaining tourists.

Attractions and activities are the core components of the tourism experience. They refer to the things that tourists visit, see, do, and participate in during their trip. These could include historical sites, cultural landmarks, iconic landmarks, natural wonders, amusement parks, museums, art galleries, sports events, festivals, culinary experiences, and more.

The diversity of attractions and activities is crucial for catering to the varied interests and preferences of tourists. Destinations strive to offer a wide range of experiences that appeal to different age groups, demographics, and niche markets. The creation and development of unique and appealing attractions play a significant role in enhancing the tourism potential of a destination.

The element of hospitality and services encompasses the entire range of services and facilities that cater to the needs and desires of tourists. It includes accommodation services, food and beverage establishments, transportation services, tour operators, travel agencies, souvenir shops, entertainment venues, and other amenities that contribute to the overall visitor experience.

Providing high-quality hospitality and services is crucial for ensuring customer satisfaction and positive word-of-mouth recommendations. The friendly and professional behavior of staff, efficient service delivery, cleanliness, safety measures, and attention to detail are all factors that contribute to a memorable tourism experience. The hospitality industry plays a vital role in creating a welcoming environment and exceeding the expectations of tourists.

Frequently Asked Questions about the Six Elements of Tourism

The climate is an important factor to consider when selecting a tourism destination. It determines the weather conditions and influences the activities that can be enjoyed. For example, beach destinations are more popular in warm climates, while destinations with favorable winter weather attract tourists interested in skiing or snowboarding.

Transportation is a vital aspect of the tourism industry as it facilitates the movement of tourists to their desired destinations. Efficient transportation systems, including airports, roads, and public transport, contribute to the accessibility and connectivity of destinations. Good transportation infrastructure enhances the overall tourism experience and enables destinations to attract a larger number of tourists.

The tourism industry offers a wide range of unique accommodations, such as treehouses, igloos, underwater hotels, and glamping (luxury camping) experiences. These unconventional accommodations provide tourists with memorable and distinct experiences, allowing them to connect with nature or indulge in extraordinary settings.

Attractions and activities are the main reasons why tourists choose to visit specific destinations. The availability of diverse attractions, such as historical sites, natural wonders, and cultural experiences, enhances the tourism potential of a destination and attracts a wider range of visitors. Engaging activities, such as adventure sports, cultural performances, and guided tours, create unique experiences for tourists.

Hospitality plays a critical role in the tourism industry as it directly impacts the quality of the visitor experience. Excellent hospitality encompasses friendly and professional service, attention to detail, and a focus on customer satisfaction. Positive hospitality experiences lead to repeat visits, positive word-of-mouth recommendations, and the overall success of tourism businesses and destinations.

Preserving heritage while developing tourism infrastructure is a delicate balance. It requires careful planning, sustainable development practices, and stakeholder collaboration. Destinations can implement strategies such as limiting visitor numbers, promoting responsible tourism practices, investing in infrastructure that respects the environment and local communities, and involving the local population in decision-making processes.

These frequently asked questions shed light on various aspects of the six elements of tourism, providing a comprehensive understanding of the industry and its intricacies. By considering these elements, destinations and tourism businesses can create memorable experiences that cater to the diverse needs and interests of tourists.

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Lynne Brocklesby

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Travel, Tourism & Hospitality

Global tourism industry - statistics & facts

What are the leading global tourism destinations, digitalization of the global tourism industry, how important is sustainable tourism, key insights.

Detailed statistics

Total contribution of travel and tourism to GDP worldwide 2019-2034

Number of international tourist arrivals worldwide 1950-2023

Global leisure travel spend 2019-2022

Editor’s Picks Current statistics on this topic

Leading global travel markets by travel and tourism contribution to GDP 2019-2022

Travel and tourism employment worldwide 2019-2034

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• Basic Statistic Total contribution of travel and tourism to GDP worldwide 2019-2034
• Basic Statistic Travel and tourism: share of global GDP 2019-2034
• Basic Statistic Leading global travel markets by travel and tourism contribution to GDP 2019-2022
• Basic Statistic Global leisure travel spend 2019-2022
• Premium Statistic Global business travel spending 2001-2022
• Premium Statistic Number of international tourist arrivals worldwide 1950-2023
• Basic Statistic Number of international tourist arrivals worldwide 2005-2023, by region
• Basic Statistic Travel and tourism employment worldwide 2019-2034

Total contribution of travel and tourism to gross domestic product (GDP) worldwide in 2019 and 2023, with a forecast for 2024 and 2034 (in trillion U.S. dollars)

Travel and tourism: share of global GDP 2019-2034

Share of travel and tourism's total contribution to GDP worldwide in 2019 and 2023, with a forecast for 2024 and 2034

Total contribution of travel and tourism to GDP in leading travel markets worldwide in 2019 and 2022 (in billion U.S. dollars)

Leisure tourism spending worldwide from 2019 to 2022 (in billion U.S. dollars)

Global business travel spending 2001-2022

Expenditure of business tourists worldwide from 2001 to 2022 (in billion U.S. dollars)

Number of international tourist arrivals worldwide from 1950 to 2023 (in millions)

Number of international tourist arrivals worldwide 2005-2023, by region

Number of international tourist arrivals worldwide from 2005 to 2023, by region (in millions)

Number of travel and tourism jobs worldwide from 2019 to 2023, with a forecast for 2024 and 2034 (in millions)

• Premium Statistic Global hotel and resort industry market size worldwide 2022-2023
• Premium Statistic Most valuable hotel brands worldwide 2023, by brand value
• Basic Statistic Leading hotel companies worldwide 2023, by number of properties
• Premium Statistic Number of hotels in the construction pipeline worldwide 2024
• Premium Statistic Number of hotel rooms in the construction pipeline worldwide 2024
• Premium Statistic Countries with the most hotel construction projects in the pipeline worldwide 2024

Global hotel and resort industry market size worldwide 2022-2023

Market size of the hotel and resort industry worldwide in 2022 and 2023 (in trillion U.S. dollars)

Most valuable hotel brands worldwide 2023, by brand value

Leading hotel brands based on brand value worldwide in 2023 (in billion U.S. dollars)

Leading hotel companies worldwide 2023, by number of properties

Leading hotel companies worldwide as of June 2023, by number of properties

Number of hotels in the construction pipeline worldwide 2024

Number of hotels in the construction pipeline worldwide as of the first quarter of 2024

Number of hotel rooms in the construction pipeline worldwide 2024

Number of hotel rooms in the construction pipeline worldwide as of the first quarter of 2024

Countries with the most hotel construction projects in the pipeline worldwide 2024

Countries with the highest number of hotel construction projects in the pipeline worldwide as of the first quarter of 2024

• Premium Statistic Airports with the most international air passenger traffic worldwide 2023
• Premium Statistic Market value of selected airlines worldwide 2024
• Premium Statistic Global passenger rail users forecast 2017-2028
• Premium Statistic Daily ridership of bus rapid transit systems worldwide by region 2023
• Premium Statistic Number of users of car rentals worldwide 2020-2029
• Premium Statistic Number of users in selected countries in the Car Rentals market in 2023
• Premium Statistic Carbon footprint of international tourism transport worldwide 2005-2030, by type

Airports with the most international air passenger traffic worldwide 2023

Leading airports for international air passenger traffic in 2023 (in million international passengers)

Market value of selected airlines worldwide 2024

Market value of selected airlines worldwide as of May 2024 (in billion U.S. dollars)

Global passenger rail users forecast 2017-2028

Worldwide number of passenger rail users from 2017 to 2023, with a forecast through 2028 (in billion users)

Daily ridership of bus rapid transit systems worldwide by region 2023

Number of daily passengers using bus rapid transit (BRT) systems as of April 2023, by region

Number of users of car rentals worldwide 2020-2029

Number of users of car rentals worldwide from 2020 to 2029 (in millions)

Number of users in selected countries in the Car Rentals market in 2023

Number of users in selected countries in the Car Rentals market in 2023 (in million)

Carbon footprint of international tourism transport worldwide 2005-2030, by type

Transport-related emissions from international tourist arrivals worldwide in 2005 and 2016, with a forecast for 2030, by mode of transport (in million metric tons of carbon dioxide)

Attractions

• Premium Statistic Most visited museums worldwide 2019-2023
• Basic Statistic Most visited amusement and theme parks worldwide 2023
• Basic Statistic Monuments on the UNESCO world heritage list 2023, by type
• Basic Statistic Selected countries with the most Michelin-starred restaurants worldwide 2023

Most visited museums worldwide 2019-2023

Museums with the highest attendance worldwide from 2019 to 2023 (in millions)

Most visited amusement and theme parks worldwide 2023

Leading amusement and theme parks worldwide 2023, by attendance (in millions)

Monuments on the UNESCO world heritage list 2023, by type

Number of monuments on the UNESCO world heritage list as of September 2023, by type

Selected countries with the most Michelin-starred restaurants worldwide 2023

Number of Michelin-starred restaurants in selected countries and territories worldwide as of July 2023

Online travel market

• Premium Statistic Online travel market size worldwide 2017-2028
• Premium Statistic Estimated desktop vs. mobile revenue of leading OTAs worldwide 2023
• Premium Statistic Number of aggregated downloads of leading online travel agency apps worldwide 2023
• Basic Statistic Market cap of leading online travel companies worldwide 2023
• Premium Statistic Estimated EV/Revenue ratio in the online travel market 2024, by segment
• Premium Statistic Estimated EV/EBITDA ratio in the online travel market 2024, by segment

Online travel market size worldwide 2017-2028

Online travel market size worldwide from 2017 to 2023, with a forecast until 2028 (in billion U.S. dollars)

Estimated desktop vs. mobile revenue of leading OTAs worldwide 2023

Estimated desktop vs. mobile revenue of leading online travel agencies (OTAs) worldwide in 2023 (in billion U.S. dollars)

Number of aggregated downloads of leading online travel agency apps worldwide 2023

Number of aggregated downloads of selected leading online travel agency apps worldwide in 2023 (in millions)

Market cap of leading online travel companies worldwide 2023

Market cap of leading online travel companies worldwide as of September 2023 (in million U.S. dollars)

Estimated EV/Revenue ratio in the online travel market 2024, by segment

Estimated enterprise value to revenue (EV/Revenue) ratio in the online travel market worldwide as of April 2024, by segment

Estimated EV/EBITDA ratio in the online travel market 2024, by segment

Estimated enterprise value to EBITDA (EV/EBITDA) ratio in the online travel market worldwide as of April 2024, by segment

Selected trends

• Premium Statistic Global travelers who believe in the importance of green travel 2023
• Premium Statistic Sustainable initiatives travelers would adopt worldwide 2022, by region
• Premium Statistic Airbnb revenue worldwide 2017-2023
• Premium Statistic Airbnb nights and experiences booked worldwide 2017-2023
• Premium Statistic Technologies global hotels plan to implement in the next three years 2022
• Premium Statistic Hotel technologies global consumers think would improve their future stay 2022

Global travelers who believe in the importance of green travel 2023

Share of travelers that believe sustainable travel is important worldwide in 2023

Sustainable initiatives travelers would adopt worldwide 2022, by region

Main sustainable initiatives travelers are willing to adopt worldwide in 2022, by region

Airbnb revenue worldwide 2017-2023

Revenue of Airbnb worldwide from 2017 to 2023 (in billion U.S. dollars)

Airbnb nights and experiences booked worldwide 2017-2023

Nights and experiences booked with Airbnb from 2017 to 2023 (in millions)

Technologies global hotels plan to implement in the next three years 2022

Technologies hotels are most likely to implement in the next three years worldwide as of 2022

Hotel technologies global consumers think would improve their future stay 2022

Must-have hotel technologies to create a more amazing stay in the future among travelers worldwide as of 2022

• Premium Statistic Travel and tourism revenue worldwide 2020-2029, by segment
• Premium Statistic Distribution of sales channels in the travel and tourism market worldwide 2019-2029
• Premium Statistic Inbound tourism visitor growth worldwide 2020-2025, by region
• Premium Statistic Outbound tourism visitor growth worldwide 2020-2025, by region

Travel and tourism revenue worldwide 2020-2029, by segment

Revenue of the travel and tourism market worldwide from 2020 to 2029, by segment (in billion U.S. dollars)

Distribution of sales channels in the travel and tourism market worldwide 2019-2029

Revenue share of sales channels of the travel and tourism market worldwide from 2019 to 2029

Inbound tourism visitor growth worldwide 2020-2025, by region

Inbound tourism visitor growth worldwide from 2020 to 2022, with a forecast until 2025, by region

Outbound tourism visitor growth worldwide 2020-2025, by region

Outbound tourism visitor growth worldwide from 2020 to 2022, with a forecast until 2025, by region

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Tourism – Definition, Types & Forms, History & Importance of Tourism

Tourism is one of the world’s fastest-growing industries and a major foreign exchange and employment generation for many countries. It is one of the most remarkable economic and social phenomena.

The word ‘tour’ is derived from the Latin word tornus, meaning ‘a tool for making a circle.’ Tourism may be defined as the movement of people from their usual place of residence to another place ( with the intention to return) for a minimum period of twenty-four hours to a maximum of six months for the sole purpose of leisure and pleasure.

According to WTO (1993), ” Tourism encompasses the activities of persons traveling and staying in places outside their usual environment for not more than one consecutive year for leisure, business, and other purposes.”

The Rome conference on tourism in 1963 defined tourism as ‘ a visit to a country other than one’s own or where one usually resides and works. This definition, however, did not take into account domestic tourism, which has become a vital money-spinner and job generator for the hospitality industry.

The UNWTO defines tourists as ‘ people who travel to and stay in place outside their usual environment for not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited.

According to the Tourism Society of Britain ,” tourism is the temporary short-period movement of people to destination outside the places where they usually live, work; and activities during their stay at these destinations.” This definition includes the movement of people for all purposes.

The development of technology and transportation infrastructure, such as jumbos jets, low-cost airlines, and more accessible airports, have made tourism affordable and convenient. There have been changes in lifestyle – for example, now retiree-age people sustain tourism around the year. The sale of tourism products on the internet, besides the aggressive marketing of the tour operators and travel agencies , has also contributed to the growth of tourism.

27 September is celebrated as world tourism every year. This date was chosen as on that day in 1970, the Statutes of UNWTO were adopted. The purpose of this day is to raise awareness of the role of tourism within the international community.

History of Travel and Tourism

Inbound tourism, outbound tourism, domestic tourism, forms of tourism, classification of tourism, nature of tourism, importance of tourism, economic impacts, social impacts, cultural impacts, environmental impact, industries related to tourism, tourism products.

Travel is as old as mankind on earth. At the beginning of his existence, man roamed about the planet’s surface in search of food, shelter, security, and better habitat. However, with time, such movements were transformed into wanderlust.

About five thousand years ago, climate changes, dwindling food and shelter conditions hostile invaders made the people leave their homes to seek refuge elsewhere like the Aryans left their homes in Central Asia due to climate changes. Perhaps, this leads to the development of commerce, trade, and industry.

Religion, education, and cultural movement began during the Hindu and Chinese civilizations. Christian missionaries, Buddhist monks, and others traveled far and wide carrying religious messages and returned with fantastic images and opinions about alien people.

For centuries movement of people continued to grow due to the efficiency of transport and the assistance and safety with which the people could travel. By the end of the 15th century, Italy had become Europe’s intellectual and cultural center. It represented the classical heritage both for the intelligentsia and the aristocracy.

During the 16th century, travel came to be considered an essential part of the education of every young Englishman. Travel thus became a means of self-development and education in its broadest sense. The educational travel was known as the ‘ Grand Tour .’

The industrial revolution brought about significant changes in the pattern and structure of British society. Thus, the economy of Britain was greatly responsible for the beginning of modern tourism. It also created a large and prosperous middle class. Because of remarkable improvement in transportation systems in the latter half of the 18th century and the first quarter of the 19th century, an increasing number of people began to travel for pleasure.

Travel was inspired initially by the need for survival (food, shelter, and security), the desire to expand trade, and the quest to conquer. As the transportation system improved, the curiosity for transforming the vast and virgin world into a close neighborhood created a new industry, i.e., Travel and Tourism .

However, the developments of rails, roads, steamships, automobiles, and airplanes helped to spread technology across the globe. Earlier travel was a privilege only for wealthy people, but with the industrial revolution, the scenario altogether changed. Transportation, as well as accommodation, became affordable to middle and working-class citizens.

Essentially, with the development of jet travel, communication, new technology, tourism, and travel became the world’s largest and fastest-growing industry.

Travel and tourism have recently emerged as a dominant economic force on the global scene, accounting for more than 12% of total world trade and growing at 8 percent annually.

Types of Tourism

Tourism has two types and many forms based on the purpose of visit and alternative forms of tourism. Tourism can be categorized as international and domestic tourism .

Tourism has two types and various forms. Based on the movement of people, tourism is categorized into two kinds. These are the following:

International Tourism

When people visit a foreign country, it is referred to as International Tourism . To travel to a foreign country, one needs a valid passport, visa, health documents, foreign exchange, etc.

International tourism is divided into two types; Inbound Tourism & Outbound Tourism.

This refers to tourists of outside origin entering a particular country. Traveling outside their host/native country to another country is called inbound tourism for the country where they are traveling. For example, when a tourist of Indian origin travels to Japan, it is  Inbound tourism for Japan because foreign tourists come to Japan.

This refers to tourists traveling from the country of their origin to another country. When tourists travel to a foreign region, it is outbound tourism for their own country because they are going outside their country. For example, when a tourist from India travels to Japan, it is outbound tourism for India and Inbound tourism for Japan.

The tourism activity of the people within their own country is known as domestic tourism . Traveling within the same country is easier because it does not require formal travel documents and tedious formalities like compulsory health checks and foreign exchange. A traveler generally does not face many language problems or currency exchange issues in domestic tourism.

Tourism has various forms based on the purpose of the visit and alternative forms. These are further divided into many types according to their nature. Forms of tourism are the following:

Some most basic forms of tourism are the following:

• Adventure Tourism
• Atomic Tourism
• Bicycle Tours
• Beach Tourism
• Cultural Tourism
• Industrial Tourism
• Medical Tourism
• Religious Tourism
• Rural Tourism
• Sex Tourism
• Space Tourism
• Sports Tourism
• Sustainable Tourism
• Virtual Tourism
• War Tourism
• Wildlife Tourism

Tourism can be classified into six distinct categories according to the purpose of travel. These are the following:

1) Recreational : Recreational or leisure tourism takes a person away from the humdrum of everyday life. In this case, people spend their leisure time in the hills, sea beaches, etc.

2) Cultural tourism satisfies cultural and intellectual curiosity and involves visits to ancient monuments, places of historical or religious importance, etc.

3) Sports/Adventure : Trips taken by people with a view to playing golf, skiing and hiking, fall within this category.

4) Health : Under this category, people travel for medical, treatment or visit places where there are curative possibilities, for example, hot springs, spa yoga, etc.

5) Convention Tourism : It is becoming an increasingly important component of travel. People travel within a country or overseas to attend conventions relating to their business, profession, or interest.

6) Incentive Tourism : Holiday trips are offered as incentives by major companies to dealers and salesmen who achieve high targets in sales. This is a new and expanding phenomenon in tourism, These are in lieu of cash incentives or gifts, Today incentive tourism is a 3 billion dollar business in the USA alone.

Tourism as a socio-economic phenomenon comprises the activities and experiences of tourists and visitors away from their home environment and are serviced by the travel and tourism industry and host destination. The sum total of this activity experience and services can be seen as a tourism product.

The tourism system can be described in terms of supply and demand. Tourism planning should strive for a balance between demands and supply. This requires an understanding not only of market characteristics and trends but also of the planning process to meet the market needs.

Often tourists from core generating markets are identified as the demand side; the supply side includes all facilities, programs, attractions, and land uses designed and managed for the visitors. These supply-side factors may be under the control of private enterprises, non-profit organizations, and the government. New and innovative forms of partnerships are also evolving to ensure the sustainable development and management of tourism-related resources.

The supply and demand side can be seen to be linked by flows of resources such as capital, labor, goods, and tourist expenditures into the destination, and flows of marketing, promotion, tourist artifacts, and experiences from the destination back into the tourist generating region.

In addition, some tourist expenditures may leak back into the visitors generating areas through repatriation of profits of foreign tourism investors and payment for improved goods and services provided to tourists at the destination. Transportation provides an important linkage both to and from the destination.

For planning purposes, the major components that comprise the supply side are:

• Various modes of transportation and other tourism-related infrastructure.
• Tourist information.
• Marketing and promotion.
• The community of communities within the visitor’s destination area.
• The political and institutional frameworks for enabling tourism.

The tourism system is both dynamic and complex due to many factors linked to it and because of the existence of many sectors contributing to its success. These factors and sectors are linked to the provision of the tourist experience and the generation of tourism revenue and markets .

The dynamic nature of the tourism system makes it imperative to scan the external and internal environment of the destinations on a regular basis so as to make changes when necessary to ensure a healthy and viable tourism industry.

Thus, it is now an accepted fact that tourism development can no longer work in isolation of the environment and the local communities, nor can it ignore the social and cultural consequences of tourism.

Tourism and hospitality , which are inextricably linked to each other, are among the major revenue-earning enterprises in the world. They happen to be among the top employers too. There has been an upmarket trend in tourism over the last few decades as travel has become quite common. People travel for business, vacation, pleasure, adventure, or even medical treatments.

Tourism constitutes an important industry today. It has opened up new vistas for the play of economic emancipation. It provides a very potent contribution by strengthening and developing the financial resources of a country. Moreover, it is a process in which mutual material and mental benefits occur. Furthermore,

• Tourism fetches foreign exchange in the form of invisible exports, which results in the manifold progress of the nation.
• Tourism generates jobs. These employments are the main contribution of tourism to generating national income. But one should remember that employment in the tourism industry is often seasonal.
• Tourism often leads to the commercialization of art forms and especially handicrafts. Art items with cultural or religious meaning are sought by tourists as souvenirs. As more and more tourists visit a destination, souvenir production has increased, often leading to mass production. This production also generates income.

With several business-related activities associated with tourism, the industry has a tremendous potential to generate employment as well as earn foreign exchange. Many countries, such as Mauritius, Malaysia, Singapore, Fiji, and the Caribbean, whose economies are primarily driven by tourism. Tourism can contribute to the economic growth of a country in the followings ways:

Employment Generation

It creates a large number of jobs among direct services providers (such as hotels , restaurants, travel agencies , tour operators , guide and tour escorts, etc.) and among indirect services providers (such as suppliers to the hotels and restaurants, supplementary accommodation, etc.)

Infrastructure Development

Tourism spurs infrastructure development. In order to become an important commercial or pleasure destination, any location would require all the necessary infrastructure, like good connectivity via rail, road, and air transport , adequate accommodation, restaurants, a well-developed telecommunication network, and, medical facilities, among others.

Foreign Exchange

The people who travel to other countries spend a large amount of money on accommodation, transportation, sightseeing, shopping, etc. Thus, an inbound tourist is an important source of foreign exchange for any country.

The World Travel and Tourism Council (WTTC) predict in 1997 that the twenty-first-century economy would be dominated by three industries: telecommunications, information technology, and tourism. The travel and tourism industry has grown by 500 percent in the last 25 years.

Now withstanding this bright outlook and prospects, the tourism and hospitality industries are very vulnerable to the fluctuations of national economies and happenings in the world, especially terrorist attacks that have at times dealt severe blows to business.

In recent years, there have been a few setbacks in tourism, such as the terrorist siege of the Taj and Oberoi in Mumbai, India (26 November 2008); the attack on the World Trade Centre in the United States of America (11 September 2001); bombing in a hotel on the Indonesian island of Bali (12 October 2002); tsunami in Southeast Asia and South Asia on 26 December 2004, in which thousands of the lives where lost and consequently tourism was hit. Nonetheless, the sector is now getting back to business.

Impacts of Tourism

Tourism is a multi-dimensional activity. The scope of tourism activities is so wide and varied that it cannot be restricted to any particular field of activity. Tourism has ramifications in almost all sectors and is influenced by the performance of each of these sectors directly or indirectly. Tourism in any country can be an apt reflection of the nation’s economic and social endowment apart from its natural wealth.

Tourism has vast potential to bring about changes in the country’s economic, environmental, societal, and cultural edifice. Tourism has two basics: the supply of facilities and the demand for participation. The twin market forces of supply and demand interact to produce tourism patterns. These patterns are associated with economic, social, cultural, environmental, and ecological impacts.

Establishing or developing a tourism industry involves expenditure, gains, costs, and benefits. If these impacts are considered from the outset of planning, strengths and opportunities can be maximized while weaknesses and threats can be minimized.

Each destination will be different in terms of tourism characteristics . The cost and benefits of tourism will vary in each destination and can change over time, depending on tourism and other activities in a destination’s local and regional context.

Tourism activities impact the economy of the country as well as the local economy of the destination.

Economics Benefits

• Tourism generates local employment, directly in the tourism sector and in the support and resource management sectors.
• Tourism stimulates profitable domestic industries, hotels and other lodging facilities, restaurants and food services, transportation systems, handicrafts, and guide services.
• Tourism generates foreign exchange for the country and injects capital and new money into the local economy.
• Tourism helps to diversify the local economy.
• Improved tourism infrastructure.
• Increase tax revenues from tourism.

Economic Costs

• Higher demand created by tourism activity may increase the price of land, housing, and a range of commodities necessary for daily life.
• Demands for health services provision and police service increase during the tourist seasons at the expense of the local tax base.

Tourism also affects the society of the destination in good as well as bad ways. It benefits and costs the local communities.

Social Benefits

• The quality of a community can be enhanced by economic diversification through tourism.
• Recreational and cultural facilities created for tourism can be used by local communities as well as domestic/international visitors.
• Public space may be developed and enhanced through tourism activity.
• Tourism Enhances the local community’s esteem and provides an opportunity for greater understanding and communication among people of diverse backgrounds.

Social Costs

• Rapid tourism growth can result in the inability of local amenities and institutions to meet service demands.
• Without proper planning and management, litter, vandalism, and crime often accompany tourism development.
• Tourism can bring overcrowding and traffic congestion.
• Visitors bring with them material wealth and apparent freedom. The youths of the host community are particularly susceptible to the economic expectations these tourists bring which can result in complete disruption of traditional community ways of life.
• The community structure may change, e.g. community bonds, demographics, and institutions.
• The authenticity of the social and cultural environment can be changed to meet tourism demands.

Tourism activities also affect the culture of the host country. There are many positive and negative cultural impacts of tourism.

Cultural Benefits

• Tourism can enhance local cultural awareness.
• Tourism can generate revenue to help pay for the preservation of archaeological sites, historic buildings, and districts.
• Despite criticism about the alteration of cultures to unacceptable levels, the sharing of cultural knowledge and experience can be beneficial for hosts and guests of tourism destinations and can result in the revival of local traditions and crafts.

Cultural Costs

• Youth in the community begin to emulate the speech and attire of tourists.
• Historic sites can be damaged through tourism development and pressures.
• There can be long-term damage to cultural traditions and the erosion of cultural values, resulting in cultural change beyond a level acceptable to the host destination.

Tourism impacts the environment in positive as well as negative ways. These impacts are following below.

Environmental Benefits

• Parks and nature preserves may be created and ecological preservation supported as a necessity for nature-based tourism.
• Improved waste management can be achieved.
• Increased awareness and concern for the environment can result from nature-based tourism activities and development.

Environmental Costs

• A negative change in the physical integrity of the area.
• Rapid development, over-development, and overcrowding can forever change the physical environment and ecosystems of an area.
• Degradation of parks and preserves.

Over the years, tourism has become a popular global activity. Depending upon the nature and purpose of their travel, tourists, need and demand certain facilities and services. This has given rise to a wide range of commercial activities that have acquired industry proportions. Thus travel and tourism nowadays represent a broad range of related industries.

Hotels are a commercial establishment that provides accommodation, meals, and other guest services. In the travel and tourism industry, the hotel industry plays a very significant role, as all tourists need a place to stay at their destinations, and require many more services and facilities to suit their specific needs and tastes.

Restaurants

Restaurants are retail establishments that serve prepared food and beverages to customers. In the travel and tourism industry, restaurants and other food and beverage outlets are very important as tourists like to experiment with the local cuisines of the places they are visiting.

Retail and Shopping

The retail industry is very important as tourists shop for their day-to-day necessities as well as look for mementos and souvenirs. In recent years, some cities in the world have been promoted as shopping destinations to attract people with a penchant for shopping by offering various products, such as garments, electronic goods, jewelry, and antiques. New York, Paris, London, and Milan in Italy are famous as fashion havens of the world.

Transportation

It is the movement of people and goods from one place to another. A well-developed transport industry, as well as infrastructure, is integral to the success of any travel and tourism enterprise.

Travel Agencies

A travel agency is a retailing business that sells travel-related products and services, particularly package tours, to customers on the behalf of suppliers such as airlines, car rentals, cruise liners, hotels, railways, and sightseeing.

Travel agencies play a very important role as they plan out the itinerary of their clients and make the necessary arrangements for their travel, stay, and sightseeing, besides facilitating their passport, visa, etc.

Tour Operators

A tour operator assembles the various elements of a tour. It typically combines tour and travel components to create a holiday. Tour operators play an important role in the travel and tourism industry.

Tourist Destinations

A tourist attraction is a place of interest for tourists, typically for its inherent or exhibited cultural value, historical significance, nature or building beauty or amusement opportunities. These are the basic fundamentals of the tourism industry.

Cultural Industries

Cultural or creative industries are responsible for the creation, production, and distribution of goods and services that are cultural in nature and usually protected by intellectual property rights. As tourists like to visit places of cultural significance and soak in the culture of the area, the cultural industry is very important to travel and tourism.

Leisure, Recreation, and Sport

Leisure or free time is a period of time spent out of work and essential domestic activity. Recreation or fun is spending time in a manner designed for therapeutic refreshment of the body or mind. While leisure is more like a form of entertainment or rest, recreation requires active participation in a refreshing and diverting manner.

As people in the world’s wealthier regions lead an increasingly sedentary lifestyle, the need for recreation has increased. These play a significant role in the travel and tourism sector.

A tourism/tourist product can be defined as the sum of the physical and psychological satisfaction it provides to tourists, during their ‘traveling and sojourn’ en route at the destinations.

Since the travel and tourism industry is an agglomeration of too many sectors that promote travel-related services. These sectors are referred to as travel vendors and their services and goods are called ‘travel products’. A tourism product includes five main components such as physical plant, services, hospitality, freedom of choice, and a sense of involvement.

Thus, whatever the natural and man-made resources and services brought about the consumption of tourists are called tourism products .

Charecterstatics Of Tourism Products

By now, you must have understood what a tourism product is. Now let us look at some of its characteristics:-

1) Intangible : Tourism is an intangible product means tourism is such a kind of product that can not be touched or seen and there is no transfer of ownership, But the facilities are available for a specified time and for a specified use. For e.g. a room in the hotel is available for a specified time.

2) Psychological : The main motive to purchase a tourism products is to satisfy the psychological need after using the product, by getting an experience while interacting with a new environment. And experiences also motivate others to purchase that product.

3) Highly Perishable : Tourism product is highly perishable in nature means one can not store the product for a long time. Production and consumption take place while a tourist is available. If the product remains unused, the chances are lost i.e. if tourists do not purchase it.

A travel agent or tour operator who sells a tourism product cannot store it. Production can only take place if the customer is actually present. And once consumption begins, it cannot be stopped, interrupted, or modified. If the product remains unused, the chances are lost i.e. if tourists do not visit a particular place, the opportunity at that time is lost. It is due to tourism reason that heavy discount is offered by hotels and transport-generating organizations during the offseason.

4) Composite Product : Tourist product is a combination of different products. It has not a single entity in itself. In the experience of a visit to a particular place, various service providers contribute like transportation The tourist product cannot be provided by a single enterprise, unlike a manufactured product.

The tourist product covers the complete experience of a visit to a particular place. And many providers contribute to the tourism experience. For instance, the airline supplies seats, a hotel provides rooms and restaurants, travel agents make bookings for stay and sightseeing, etc.

5) Unstable Demand : Tourism demand is influenced by seasonal, economic political, and other factors. There are certain times of the year that see greater demand than others. At these times there is a greater strain on services like hotel bookings, employment, the transport system, etc.

Tourism: Meaning, Types, Nature, Components & Importance

Meaning of tourism.

Tourism refers to social, cultural and economic phenomenon entailing the movement of people to foreign countries or places outside their usual environment for leisure or business motives. It is simply an act of travelling to places away from your hometown or usual area. It is quite interesting and thrilled filled activity that peoples have either done or would love to do it. Tourism is a collection of activities, services and industries that together provides better travel experience to peoples travelling away from their home. It comprises of transportation, eating and drinking establishments, accommodation, entertainment, retail shops and other hospitality services provided either to individuals or group of travellers. 

The World Tourism Organization (WTO) has specially defined tourism as a practice of travelling and staying away from your home or usual environment for 1 year or less in case if it is for leisure purposes, or for 24 hours or less if meant for business/professional purposes. Tourism concept is distinct from travel. In order for tourism to happen, some displacement must be there: a person has to travel using any mode of transportation (person can even travel on foot that is nowadays the case for poorest societies and happens even in more developed countries). Also, not all travels can be considered as tourism.

Types Of Tourism

Tourism is mainly of two types based on the purpose of visit and alternative forms of tourism. It can be categorized as international and domestic tourism. 

International tourism involves people travelling outside the boundary of their home country to some other foreign country. For travelling to foreign country, one need to go through several formalities and require documents such as valid passport, visa, foreign exchange, health documents etc. It is also divided into 2 types: Inbound Tourism and Outbound Tourism. 

Inbound Tourism: Inbound tourism refers to tourist belonging to some outside country entering a particular country. Travelling outside the home country to some another country is categorised as inbound tourism for the country where people are travelling. Like for example, when Indian origin tourists travel to Australia, then it will inbound tourism for Australia as foreign tourists have entered the country. 

Outbound Tourism: This refers to people travelling from their origin country to some different country. When tourists move to some foreign place, then it is categorized as outbound tourism for their own country as they are going outside their home country. For example, when Indian tourists travel to Australia, then it will be outbound tourism for India and inbound tourism for Australia. 

Domestic Tourism refers to tourism activities of people within their home country. When people travel to different parts of their home country, then it is covered under the domestic tourism. Travelling within the home country is easier because it does not need formal travel documents and tedious formalities such as compulsory health check-ups and foreign exchange. People when travelling domestically does not face much language issues or foreign exchange issues unlike in case of foreign travels. 

Nature of Tourism

The nature of tourism is much connected with travelling. It has been the human phenomenon since the beginning of human civilization. This is a sensitive factor for human nature in terms of moving to survive, explore and get to know the unknown things. Humans started travelling as nomads for search of prey and foods, in earlier times. Later on, the agricultural development developed the base for movement of peoples as traveller. After this the industrial revolution made various destinations prominent to travelling. This made the lifestyle of traveller much easier as well as safe to realize their tourism activities. Nature of tourism is further discussed in points below: – 

Tourism and service

Tourism is a service industry comprising of all those sectors of economy that are involved in offering services such as transportation, accommodation, food, beverage, as well as distribution and sales services. The tourism industry has been taken as term of economic growth, productivity, social development, employments income, etc. However, it does not produce any commodity that can be touched or taken home. Therefore, tourism is a hospitality industry and bridge in between peoples. It makes valuable contribution to world’s economy via offering jobs to more and more people than any other industry. 

Tourism is economy contributor

With the help of tourism business, a lot of income is generated within economy in the form of domestic or foreign exchange. A large population gets employed in this industry. Tourism industry is a major contributor to public revenue. Also, nature too can be tapped and friendly relations with other countries can lead to provide benefits for economy. 

Tourism products are highly perishable

The tourism products cannot be transported to customer location. Customers need to move to the products or visit the points of service delivery. For example, hotel rooms, culture, attraction is not possible to be transported from Sri Lanka. ‘Export’ or ‘Export of tourism products’ denote the arrival of tourists or facilities utilized by tourists. 

Tourism assists in educating the mass

Tourism industry plays an effective role in spreading ideas and knowledge among mass population. There is a spontaneous method of learning and exchange of ideas in this industry. Exploration and discovery scope is very high among the adventure tourists. Also, because of tourism, respect for each other’s own life exists. 

Tourism industry is sustainable

There is not any horizon or end to tourism activities. Tourism industry is a long-term industry. It represents non-stop movement of peoples and this incessant move give rise to more and more tourism activities. 

Components of Tourism

Tourism does not operate in isolation, but contains some components without whom it can’t be operated. Tour undertaken by person is affected by distinct elements or components. These components are core parts of tourism and are known as 4 A’s of tourism. 

The four components are: Attraction, Accessibility, Accommodation and Amenities. 

Attraction is considered as the most important component of tourism that creates desire among people to make visits to a specific place or destination. It is anything influencing or inspiring people to make visit/travel. Every country has different type of attraction that attracts in large number of tourists. The lack of attraction cannot pull travellers. Attraction is all those elements, that determines the tourist’s choice to visit one place over others. Peoples can be attracted by different attraction such as trekking, sunrise, waterfall, monument, historical building, cultural sites, national parks, beach resort, flora and fauna, scenic beauty, religious sites etc. The attraction creates flow of tourism to particular area/place and act as magnetic power on pull factor of tourism. 

Attraction can also be classified into two ways: – 

– Core Attraction : Core attraction denotes the basic assets or attributes of particular place/destination. This makes up the main theme of destination. Core attraction may be natural or man-made, cultural recreations, historic or spectator events. 

– Supporting Attraction : It includes the facilities and services that serve the needs of travellers lodging, food service, shopping and local transport, foreign currency exchange and so on. Also, the success of every tourism destination depends not only on its power to attract visitors but also on its ability to hold them. Therefore, a destination must have sufficient attraction such that it is appealing to wider market.

Accessibility

Accessibility is also key component of tourism that denotes reachability to place of destination via distinct modes of transportation. It is simply the way through which tourists can easily reach their destination point. An attraction is not only necessary but it should also be accessible. Tourists reach the place of attraction by using the means of transportation. Therefore, transportation services should be regular, economic, comfortable and safe, as if travel services are better then more will be the tourists coming. Transportation is very crucial and if tourism destination lacks transport facilities, it becomes of little value. 

The passenger transport is categorized into public or private, international air and surface, etc.

– Air Transport : Air transport is the fastest growing means of long-distance tourist transport and served as primary means of transport on many routes. 

– Sea Transport : It plays a major role on short sea routes, waterways and for cruises. 

– Rail Transport : Rail Transport is good for both short and medium distance within the home country or in-between different countries. This assist in reaching destination or for movements at destination. 

More and more tourists will visit a place if it has good modes of transportation available. For example, if we compare rara lake and phewa lake- Rara lake is beautiful destination in western Nepal but only few tourists visit this place due to transportation problem. Whereas, phewa lake is visited by millions of people due to the availability of good transportation.

Accommodation

Accommodation is another component of tourism which is a primary service needed by tourists at the place of destination. It has important role to play in influencing the tourists to choose destination. Accommodation denotes a place where travellers get food and shelter to stay. The tourists can stay in distinct types of accommodation such as staying with relatives, friends, other private accommodation and their own means of accommodation such as tent and caravans. This also include the provision of food and beverages for tourists. 

Tourism arises from the movement of people and stay at the place of destination. Accommodation complements the attraction and every tourist want such accommodation where they can stay comfortably and served good food. They give more priorities to place with good accommodation having all facilities such as hotel, lodges, apartment, bar and restaurant. A huge amount of investments are needed on accommodation that are designed as per the paying capacity of tourists. A well-designed accommodation at nice location with all facilities is also attraction. Tourist must spend at least one night on destination; therefore, accommodation is important. No one is going to visit a place with attraction and accessibility, but no accommodation. 

Amenities are yet another important component of tourism that are extra facilities like service added with attraction, accessibility and accommodation in order to create tourism. They on their own does not generate any tourist flow but their absence may distract the tourists. Amenities are basically the elements which provide pleasure and satisfaction to tourists from destination. Modern amenities are primary elements of tourism and are provided by government, hotel, airlines, travel agencies etc. Different amenities that government provides are visa, entry to archaeological and cultural sites, mountaineering permit, custom facilities etc. The necessary service and facilities for making guest feel comfortable while travelling such as food, rest, sport, communication and entertainment are also included within amenities. For example, sea side resort offer facilities such as swimming, yachting, boating, recreation.

Amenities are both natural and man-made where natural amenities comprise of fishing, trekking, beaches, climbing, viewing, and man-made amenities comprises of cinema, internet, telephone, drama, music, fair and festival, E-mail and fax service.

Importance of Tourism

The tourism industry is important due to the benefits it brings and its role as a commercial activity that creates demand and development for many more industries. Tourism not only contributes towards the economic development, but also generates large number of employment opportunities and revenues. The importance of tourism is well-discussed in points given below: – 

Brings in Influx of Wealth

The biggest advantage tourism provides to every country it that it provides way to economy for receiving influx of wealth. This thing becomes very crucial for nations with newer and weaker economies, and requires the boost. There are numerous countries in Africa that especially need this, and are heavily dependent on tourism sector. Tourists travelling from strong economy countries provide foreign cash that is much stronger than the currency of weak economy countries. This in turn means that tourists are willing to spend more, considering the strength of their money in particular area. Of course, this will bring in more benefits for country. The money spend by tourists not only goes to popular tourist destination and activities, that funds local tour operators and small ventures, but also goes at their general stay.

Large job opportunities

One of the best advantages of tourism industry is that it provides large employment opportunities for locals. Creation of jobs is the most obvious benefit provided to every country. This got spread throughout all industries, from pilots flying the planes for connecting countries to the people washing utensils in restaurant kitchens. Rise of customers during tourist peak season within the wide range of business fields provide enormous benefits. Tourism too creates new jobs for local peoples within the countries, paving the way for opening of new locally run business. More jobs are created from these new businesses both within the travel and tourism sector. 

Building infrastructure

An important benefit of tourism industry is construction and improvement of infrastructural facilities within the country. With the help of wealth inflow from tourists and local communities, large expenses for building up of roads, school, parks, hospital and community areas can be easily afforded. A booming tourism industry won’t be able to survive in country having absence of right infrastructure, as tourists face difficulties in moving around and there won’t be much activities available. For example, if country’s roads are badly damaged and cannot be driven on then tourist won’t be able to move to places where they want to. 

Source of diverse income

Most of the countries are heavily reliant on different industries operating within them, and when these industries fall short then entire economy broke down. Tourism is one of the industries that is much reliable and provides regular flow of income to countries. This means that sometimes the main industry of country can be tourism industry. Tourism remains heavy unlike the other one that changes with seasons. The tourism industry helps in easing the strain caused by suffering industries, and assist in minimizing the massive negative effect this has on overall economy of country. 

Environmental protection

The environmental health is nowadays taken seriously by entire world. Due to this, there is a demand for destinations to be environment friendly. Business involved in tourism activities are taking efforts to make themselves stand out by being more responsible to environment offering eco-tours. These businesses then impact the wellness of environment and improves ways of treating massive habitats. Now, key natural areas remain unharmed and conserved due to their value to tourism industry. Practice of eco-friendly tours and accommodations motivate tourists to respect the untouched sites they are visiting, that helps in keeping these sites and their inhabitants unharmed.

Gender equality

Women fill up the majority of positions in tourism industry among most parts of the world. Unfortunately, they tend to hold more jobs at lower designations and many of them even perform unpaid jobs in their family tourism businesses. That said, the gap in wages is smaller as per the UN Women. Women are earning 14.7% less as compared to men and fill more management roles than in other fields. Tourism industry carries lots of opportunities and strategies that has great potential to further empower women. 

Preserves heritage

Another important advantage of tourism is the preservation of culture and heritage. There are lots of tourist who visit the destination specially to see the local heritage. And due to this, many destinations will take all possible steps to preserve their heritage. This can involve putting restrictions in place or limiting the number of tourists, if necessary. It is also an example of careful planning of tourism and sustainable management of tourism.

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Glossary of tourism terms

Tourism is a social, cultural and economic phenomenon which entails the movement of people to countries or places outside their usual environment for personal or business/professional purposes. These people are called visitors (which may be either tourists or excursionists; residents or non-residents) and tourism has to do with their activities, some of which involve tourism expenditure.

A B C D E F G H I J K L M N O P Q R S T U V W Y Z

Activity/activities : In tourism statistics, the term activities represent the actions and behaviors of people in preparation for and during a trip in their capacity as consumers ( IRTS 2008, 1.2 ).

Activity (principal): The principal activity of a producer unit is the activity whose value added exceeds that of any other activity carried out within the same unit ( SNA 2008, 5.8 ).

Activity (productive): The (productive) activity carried out by a statistical unit is the type of production in which it engages. It has to be understood as a process, i.e. the combination of actions that result in a certain set of products. The classification of productive activities is determined by their principal output.

Administrative data : Administrative data is the set of units and data derived from an administrative source. This is a data holding information collected and maintained for the purpose of implementing one or more administrative regulations.

Adventure tourism : Adventure tourism is a type of tourism which usually takes place in destinations with specific geographic features and landscape and tends to be associated with a physical activity, cultural exchange, interaction and engagement with nature. This experience may involve some kind of real or perceived risk and may require significant physical and/or mental effort. Adventure tourism generally includes outdoor activities such as mountaineering, trekking, bungee jumping, rock climbing, rafting, canoeing, kayaking, canyoning, mountain biking, bush walking, scuba diving. Likewise, some indoor adventure tourism activities may also be practiced.

Aggregated data : The result of transforming unit level data into quantitative measures for a set of characteristics of a population.

Aggregation : A process that transforms microdata into aggregate-level information by using an aggregation function such as count, sum average, standard deviation, etc.

Analytical unit : Entity created by statisticians, by splitting or combining observation units with the help of estimations and imputations.

Balance of payments : The balance of payments is a statistical statement that summarizes transactions between residents and non-residents during a period. It consists of the goods and services account, the primary income account, the secondary income account, the capital account, and the financial account ( BPM6, 2.12 ).

Bias : An effect which deprives a statistical result of representativeness by systematically distorting it, as distinct from a random error which may distort on any one occasion but balances out on the average.

Business and professional purpose (of a tourism trip): The business and professional purpose of a tourism trip includes the activities of the self-employed and employees, as long as they do not correspond to an implicit or explicit employer-employee relationship with a resident producer in the country or place visited, those of investors, businessmen, etc. ( IRTS 2008, 3.17.2 ).

Business tourism : Business tourism is a type of tourism activity in which visitors travel for a specific professional and/or business purpose to a place outside their workplace and residence with the aim of attending a meeting, an activity or an event. The key components of business tourism are meetings, incentives, conventions and exhibitions. The term "meetings industry" within the context of business tourism recognizes the industrial nature of such activities. Business tourism can be combined with any other tourism type during the same trip.

Business visitor : A business visitor is a visitor whose main purpose for a tourism trip corresponds to the business and professional category of purpose ( IRTS 2008, 3.17.2 ).

Central Product Classification : The Central Product Classification (CPC) constitutes a complete product classification covering goods and services. It is intended to serve as an international standard for assembling and tabulating all kinds of data requiring product detail, including industrial production, national accounts, service industries, domestic and foreign commodity trade, international trade in services, balance of payments, consumption and price statistics. Other basic aims are to provide a framework for international comparison and promote harmonization of various types of statistics dealing with goods and services.

Census : A census is the complete enumeration of a population or groups at a point in time with respect to well defined characteristics: for example, Population, Production, Traffic on particular roads.

Coastal, maritime and inland water tourism : Coastal tourism refers to land-based tourism activities such as swimming, surfing, sunbathing and other coastal leisure, recreation and sports activities which take place on the shore of a sea, lake or river. Proximity to the coast is also a condition for services and facilities that support coastal tourism. Maritime tourism refers to sea-based activities such as cruising, yachting, boating and nautical sports and includes their respective land-based services and infrastructure. Inland water tourism refers to tourism activities such as cruising, yachting, boating and nautical sports which take place in aquatic- influenced environments located within land boundaries and include lakes, rivers, ponds, streams, groundwater, springs, cave waters and others traditionally grouped as inland wetlands.

Coherence : Adequacy of statistics to be combined in different ways and for various uses.

Competitiveness of a tourism destination : The competitiveness of a tourism destination is the ability of the destination to use its natural, cultural, human, man-made and capital resources efficiently to develop and deliver quality, innovative, ethical and attractive tourism products and services in order to achieve a sustainable growth within its overall vision and strategic goals, increase the added value of the tourism sector, improve and diversify its market components and optimize its attractiveness and benefits both for visitors and the local community in a sustainable perspective.

Consistency : Logical and numerical coherence.

Country of reference : The country of reference refers to the country for which the measurement is done. ( IRTS 2008, 2.15 ).

Country of residence : The country of residence of a household is determined according to the centre of predominant economic interest of its members. If a person resides (or intends to reside) for more than one year in a given country and has there his/her centre of economic interest (for example, where the predominant amount of time is spent), he/she is considered as a resident of this country.

Country-specific tourism characteristic products and activities : To be determined by each country by applying the criteria of IRTS 2008, 5.10 in their own context; for these products, the activities producing them will be considered as tourism characteristic, and the industries in which the principal activity is tourism-characteristic will be called tourism industries ( IRTS 2008, 5.16 ).

Cultural tourism : Cultural tourism is a type of tourism activity in which the visitor's essential motivation is to learn, discover, experience and consume the tangible and intangible cultural attractions/products in a tourism destination. These attractions/products relate to a set of distinctive material, intellectual, spiritual and emotional features of a society that encompasses arts and architecture, historical and cultural heritage, culinary heritage, literature, music, creative industries and the living cultures with their lifestyles, value systems, beliefs and traditions.

Data checking : Activity whereby the correctness conditions of the data are verified. It also includes the specification of the type of error or of the condition not met, and the qualification of the data and their division into "error-free data" and "erroneous data".

Data collection : Systematic process of gathering data for official statistics.

Data compilation : Operations performed on data to derive new information according to a given set of rules.

Data confrontation : The process of comparing data that has generally been derived from different surveys or other sources, especially those of different frequencies, in order to assess and possibly improve their coherency, and identify the reasons for any differences.

Data processing : Data processing is the operation performed on data by the organization, institute, agency, etc., responsible for undertaking the collection, tabulation, manipulation and preparation of data and metadata output.

Data reconciliation : The process of adjusting data derived from two different sources to remove, or at least reduce, the impact of differences identified.

Destination (main destination of a trip): The main destination of a tourism trip is defined as the place visited that is central to the decision to take the trip. See also purpose of a tourism trip ( IRTS 2008, 2.31 ).

Destination management / marketing organization (DMO) : A destination management/marketing organization (DMO) is the leading organizational entity which may encompass the various authorities, stakeholders and professionals and facilitates tourism sector partnerships towards a collective destination vision. The governance structures of DMOs vary from a single public authority to a public/ private partnership model with the key role of initiating, coordinating and managing certain activities such as implementation of tourism policies, strategic planning, product development, promotion and marketing and convention bureau activities. The functions of the DMOs may vary from national to regional and local levels depending on the current and potential needs as well as on the decentralization level of public administration. Not every tourism destination has a DMO.

Documentation: Processes and procedures for imputation,  weighting,  confidentiality  and suppression rules, outlier treatment and data capture should be fully documented by the  survey provider.  Such documentation should be made available to at least  the body financing the survey.

Domestic tourism : Domestic tourism comprises the activities of a resident visitor within the country of reference, either as part of a domestic tourism trip or part of an outbound tourism trip ( IRTS 2008, 2.39 ).

Domestic tourism consumption : Domestic tourism consumption is the tourism consumption of a resident visitor within the economy of reference ( TSA:RMF 2008, figure 2.1 ).

Domestic tourism expenditure : Domestic tourism expenditure is the tourism expenditure of a resident visitor within the economy of reference, (IRTS 2008, 4.15(a)).

Domestic tourism trip : A domestic tourism trip is one with a main destination within the country of residence of the visitor (IRTS 2008, 2.32).

Domestic visitor : As a visitor travels within his/her country of residence, he/she is a domestic visitor and his/her activities are part of domestic tourism.

Durable consumer goods : Durable consumer goods are goods that may be used repeatedly or continuously over a period of a year or more, assuming a normal or average rate of physical usage. When acquired by producers, these are considered to be capital goods used for production processes, as is the case of vehicles, computers, etc. When acquired by households, they are considered to be consumer durable goods ( TSA:RMF 2008, 2.39 ). This definition is identical to the definition of SNA 2008, 9.42 : A consumer durable is a goodthat may be used for purposes of consumption repeatedly or continuously over a period of a year or more.

Dwellings : Each household has a principal dwelling (sometimes also designated as main or primary home), usually defined with reference to time spent there, whose location defines the country of residence and place of usual residence of this household and of all its members. All other dwellings (owned or leased by the household) are considered secondary dwellings ( IRTS 2008, 2.26 ).

Ecotourism : Ecotourism is a type of nature-based tourism activity in which the visitor's essential motivation is to observe, learn, discover, experience and appreciate biological and cultural diversity with a responsible attitude to protect the integrity of the ecosystem and enhance the well-being of the local community. Ecotourism increases awareness towards the conservation of biodiversity, natural environment and cultural assets both among locals and the visitors and requires special management processes to minimize the negative impact on the ecosystem.

Economic analysis : Tourism generates directly and indirectly an increase in economic activity in the places visited (and beyond), mainly due to demand for goods and services thatneed to be produced and provided. In the economic analysis of tourism, one may distinguish between tourism's 'economic contribution' which refers to the direct effect of tourism and is measurable by means of the TSA, and tourism's 'economic impact' which is a much broader concept encapsulating the direct, indirect and induced effects of tourism and which must be estimated by applying models. Economic impact studies aim to quantify economic benefits, that is, the net increase in the wealth of residents resulting from tourism, measured in monetary terms, over and above the levels that would prevail in its absence.

Economic territory : The term "economic territory" is a geographical reference and points to the country for which the measurement is done (country of reference) ( IRTS 2008, 2.15 ).

Economically active population : The economically active population or labour force comprises all persons of either sex who furnish the supply of labour for the production of goods and services as defined by the system of national accounts during a specified time-reference period (ILO, Thirteenth ICLS, 6.18).

Economy (of reference): "Economy" (or "economy of reference") is an economic reference defined in the same way as in the balance of payments and in the system of national accounts: it refers to the economic agents that are resident in the country of reference ( IRTS 2008, 2.15 ).

Education tourism : Education tourism covers those types of tourism which have as a primary motivation the tourist's engagement and experience in learning, self-improvement, intellectual growth and skills development. Education Tourism represents a broad range of products and services related to academic studies, skill enhancement holidays, school trips, sports training, career development courses and language courses, among others.

Employees : Employees are all those workers who hold the type of job defined as "paid employment" (ILO, Fifteenth ICLS, pp. 20-22).

Employer-employee relationship : An employer-employee relationship exists when there is an agreement, which may be formal or informal, between an entity and an individual, normally entered into voluntarily by both parties, whereby the individual works for the entity in return for remuneration in cash or in kind ( BPM6, 11.11 ).

Employers : Employers are those workers who, working on their own account with one or more partners, hold the type of job defined as a "self-employment job" and, in this capacity, on a continuous basis (including the reference period) have engaged one or more persons to work for them in their business as "employee(s)" (ILO, Fifteenth ICLS, pp. 20-22).

Employment : Persons in employment are all persons above a specified age who, during a specified brief period, either one week or one day, were in paid employment or self-employment (OECD GST, p. 170).

Employment in tourism industries : Employment in tourism industries may be measured as a count of the persons employed in tourism industries in any of their jobs, as a count of the persons employed in tourism industries in their main job, or as a count of the jobs in tourism industries ( IRTS 2008, 7.9 ).

Enterprise : An enterprise is an institutional unit engaged in production of goods and/or services. It may be a corporation, a non-profit institution, or an unincorporated enterprise. Corporate enterprises and non-profit institutions are complete institutional units. An unincorporated enterprise, however, refers to an institutional unit —a household or government unit —only in its capacity as a producer of goods and services (OECD BD4, p. 232)

Establishment : An establishment is an enterprise, or part of an enterprise, that is situated in a single location and in which only a single productive activity is carried out or in which the principal productive activity accounts for most of the value added ( SNA 2008, 5.14 ).

Estimation : Estimation is concerned with inference about the numerical value of unknown population values from incomplete data such as a sample. If a single figure is calculated for each unknown parameter the process is called "point estimation". If an interval is calculated within which the parameter is likely, in some sense, to lie, the process is called "interval estimation".

Exports of goods and services : Exports of goods and services consist of sales, barter, or gifts or grants, of goods and services from residents to non-residents (OECD GST, p. 194)

Frame : A list, map or other specification of the units which define a population to be completely enumerated or sampled.

Forms of tourism : There are three basic forms of tourism: domestic tourism, inbound tourism, and outbound tourism. These can be combined in various ways to derive the following additional forms of tourism: internal tourism, national tourism and international tourism.

Gastronomy tourism :  Gastronomy tourism is a type of tourism activity which is characterized by the visitor's experience linked with food and related products and activities while travelling. Along with authentic, traditional, and/or innovative culinary experiences, Gastronomy Tourism may also involve other related activities such as visiting the local producers, participating in food festivals and attending cooking classes. Eno-tourism (wine tourism), as a sub-type of gastronomy tourism, refers to tourism whose purpose is visiting vineyards, wineries, tasting, consuming and/or purchasing wine, often at or near the source.

Goods : Goods are physical, produced objects for which a demand exists, over which ownership rights can be established and whose ownership can be transferred from one institutional unit to another by engaging in transactions on markets ( SNA 2008, p. 623 ).

Gross fixed capital formation : Gross fixed capital formation is defined as the value of institutional units' acquisitions less disposals of fixed assets. Fixed assets are produced assets (such as machinery, equipment, buildings or other structures) that are used repeatedly or continuously in production over several accounting periods (more than one year) ( SNA 2008, 1.52 ).

Gross margin : The gross margin of a provider of reservation services is the difference between the value at which the intermediated service is sold and the value accrued to the provider of reservation services for this intermediated service.

Gross value added : Gross value added is the value of output less the value of intermediate consumption ( TSA:RMF 2008, 3.32 ).

Gross value added of tourism industries : Gross value added of tourism industries (GVATI) is the total gross value added of all establishments belonging to tourism industries, regardless of whether all their output is provided to visitors and the degree of specialization of their production process ( TSA:RMF 2008, 4.86 ).

Grossing up : Activity aimed at transforming, based on statistical methodology, micro-data from samples into aggregate-level information representative of the target population.

Health tourism : Health tourism covers those types of tourism which have as a primary motivation, the contribution to physical, mental and/or spiritual health through medical and wellness-based activities which increase the capacity of individuals to satisfy their own needs and function better as individuals in their environment and society. Health tourism is the umbrella term for the subtypes wellness tourism and medical tourism.

Imputation : Procedure for entering a value for a specific data item where the response is missing or unusable.

Inbound tourism : Inbound tourism comprises the activities of a non-resident visitor within the country of reference on an inbound tourism trip ( IRTS 2008, 2.39 ).

Inbound tourism consumption : Inbound tourism consumption is the tourism consumption of a non-resident visitor within the economy of reference ( TSA:RMF 2008, figure 2.1 ).

Inbound tourism expenditure : Inbound tourism expenditure is the tourism expenditure of a non-resident visitor within the economy of reference ( IRTS 2008, 4.15(b) ).

Innovation in tourism : Innovation in tourism is the introduction of a new or improved component which intends to bring tangible and intangible benefits to tourism stakeholders and the local community, improve the value of the tourism experience and the core competencies of the tourism sector and hence enhance tourism competitiveness and /or sustainability. Innovation in tourism may cover potential areas, such as tourism destinations, tourism products, technology, processes, organizations and business models, skills, architecture, services, tools and/or practices for management, marketing, communication, operation, quality assurance and pricing.

Institutional sector : An aggregation of institutional units on the basis of the type of producer and depending on their principal activity and function, which are considered to be indicative of their economic behaviour.

Institutional unit : The elementary economic decision-making centre characterised by uniformity of behaviour and decision-making autonomy in the exercise of its principal function.

Intermediate consumption : Intermediate consumption consists of the value of the goods and services consumed as inputs by a process of production, excluding fixed assets whose consumption is recorded as consumption of fixed capital ( SNA 2008, 6.213 ).

Internal tourism : Internal tourism comprises domestic tourism and inbound tourism, that is to say, the activities of resident and non-resident visitors within the country of reference as part of domestic or international tourism trips ( IRTS 2008, 2.40(a) ).

Internal tourism consumption : Internal tourism consumption is the tourism consumption of both resident and non-resident visitors within the economy of reference. It is the sum of domestic tourism consumption and inbound tourism consumption ( TSA:RMF 2008, figure 2.1 ).

Internal tourism expenditure : Internal tourism expenditure comprises all tourism expenditure of visitors, both resident and non-resident, within the economy of reference. It is the sum of domestic tourism expenditure and inbound tourism expenditure. It includes acquisition of goods and services imported into the country of reference and sold to visitors. This indicator provides the most comprehensive measurement of tourism expenditure in the economy of reference ( IRTS 2008, 4.20(a) ).

International Standard Industrial Classification of All Economic Activities : The International Standard Industrial Classification of All Economic Activities (ISIC) consists of a coherent and consistent classification structure of economic activities based on a set of internationally agreed concepts, definitions, principles and classification rules. It provides a comprehensive framework within which economic data can be collected and reported in a format that is designed for purposes of economic analysis, decision-taking and policymaking. The classification structure represents a standard format to organize detailed information about the state of an economy according to economic principles and perceptions (ISIC, Rev.4, 1).

International tourism : International tourism comprises inbound tourism and outbound tourism, that is to say, the activities of resident visitors outside the country of reference, either as part of domestic or outbound tourism trips and the activities of non-resident visitors within the country of reference on inbound tourism trips ( IRTS 2008, 2.40(c) ).

International visitor : An international traveller qualifies as an international visitor with respect to the country of reference if: (a) he/she is on a tourism trip and (b) he/she is a non-resident travelling in the country of reference or a resident travelling outside of it ( IRTS 2008, 2.42 ).

Job : The agreement between an employee and the employer defines a job and each self-employed person has a job ( SNA 2008, 19.30 ).

Measurement error : Error in reading, calculating or recording numerical value.

Medical tourism : Medical tourism is a type of tourism activity which involves the use of evidence-based medical healing resources and services (both invasive and non-invasive). This may include diagnosis, treatment, cure, prevention and rehabilitation.

Meetings industry : To highlight purposes relevant to the meetings industry, if a trip's main purpose is business/professional, it can be further subdivided into "attending meetings, conferences or congresses, trade fairs and exhibitions" and "other business and professional purposes". The term meetings industry is preferred by the International Congress and Convention Association (ICCA), Meeting Professionals International (MPI) and Reed Travel over the acronym MICE (Meetings, Incentives, Conferences and Exhibitions) which does not recognize the industrial nature of such activities.

Metadata : Data that defines and describes other data and processes.

MICE : See meetings industry.

Microdata : Non-aggregated observations, or measurements of characteristics of individual units.

Mirror statistics : Mirror statistics are used to conduct bilateral comparisons of two basic measures of a trade flow and are a traditional tool for detecting the causes of asymmetries in statistics (OECD GST, p. 335).

Mountain tourism : Mountain tourism is a type of tourism activity which takes place in a defined and limited geographical space such as hills or mountains with distinctive characteristics and attributes that are inherent to a specific landscape, topography, climate, biodiversity (flora and fauna) and local community. It encompasses a broad range of outdoor leisure and sports activities.

National tourism : National tourism comprises domestic tourism and outbound tourism, that is to say, the activities of resident visitors within and outside the country of reference, either as part of domestic or outbound tourism trips ( IRTS 2008, 2.40(b) ).

National tourism consumption : National tourism consumption is the tourism consumption of resident visitors, within and outside the economy of reference. It is the sum of domestic tourism consumption and outbound tourism consumption ( TSA:RMF 2008, figure 2.1 ).

National tourism expenditure : National tourism expenditure comprises all tourism expenditure of resident visitors within and outside the economy of reference. It is the sum of domestic tourism expenditure and outbound tourism expenditure ( IRTS 2008, 4.20(b) ).

Nationality : The concept of "country of residence" of a traveller is different from that of his/her nationality or citizenship ( IRTS 2008, 2.19 ).

Non-monetary indicators : Data measured in physical or other non-monetary units should not be considered a secondary part of a satellite account. They are essential components, both for the information they provide directly and in order to analyse the monetary data adequately ( SNA 2008, 29.84 ).

Observation unit : entity on which information is received and statistics are compiled.

Outbound tourism : Outbound tourism comprises the activities of a resident visitor outside the country of reference, either as part of an outbound tourism trip or as part of a domestic tourism trip ( IRTS 2008, 2.39(c) ).

Outbound tourism consumption : Outbound tourism consumption is the tourism consumption of a resident visitor outside the economy of reference ( TSA:RMF 2008, figure 2.1 ).

Outbound tourism expenditure : Outbound tourism expenditure is the tourism expenditure of a resident visitor outside the economy of reference ( IRTS 2008, 4.15(c) ).

Output : Output is defined as the goods and services produced by an establishment, a) excluding the value of any goods and services used in an activity for which the establishment does not assume the risk of using the products in production, and b) excluding the value of goods and services consumed by the same establishment except for goods and services used for capital formation (fixed capital or changes in inventories) or own final consumption ( SNA 2008, 6.89 ).

Output (main): The main output of a (productive) activity should be determined by reference to the value added of the goods sold or services rendered (ISIC rev.4, 114).

Pilot survey : The aim of a pilot survey is to test the questionnaire (pertinence of the questions, understanding of questions by those being interviewed, duration of the interview) and to check various potential sources for sampling and non-sampling errors: for instance, the place in which the surveys are carried out and the method used, the identification of any omitted answers and the reason for the omission, problems of communicating in various languages, translation, the mechanics of data collection, the organization of field work, etc.

Place of usual residence : The place of usual residence is the geographical place where the enumerated person usually resides, and is defined by the location of his/her principal dwelling (Principles and recommendations for population and housing censuses of the United Nations, 2.20 to 2.24).

Probability sample : A sample selected by a method based on the theory of probability (random process), that is, by a method involving knowledge of the likelihood of any unit being selected.

Production account : The production account records the activity of producing goods and services as defined within the SNA. Its balancing item, gross value added, is defined as the value of output less the value of intermediate consumption and is a measure of the contribution to GDP made by an individual producer, industry or sector. Gross value added is the source from which the primary incomes of the SNA are generated and is therefore carried forward into the primary distribution of income account. Value added and GDP may also be measured net by deducting consumption of fixed capital, a figure representing the decline in value during the period of the fixed capital used in a production process ( SNA 2008, 1.17 ).

Production : Economic production may be defined as an activity carried out under the control and responsibility of an institutional unit that uses inputs of labour, capital, and goods and services to produce outputs of goods or services ( SNA 2008, 6.24. ).

Purpose of a tourism trip (main): The main purpose of a tourism trip is defined as the purpose in the absence of which the trip would not have taken place ( IRTS 2008, 3.10. ). Classification of tourism trips according to the main purpose refers to nine categories: this typology allows the identification of different subsets of visitors (business visitors, transit visitors, etc.) See also destination of a tourism trip ( IRTS 2008, 3.14 ).

Quality of a tourism destination : Quality of a tourism destination is the result of a process which implies the satisfaction of all tourism product and service needs, requirements and expectations of the consumer at an acceptable price, in conformity with mutually accepted contractual conditions and the implicit underlying factors such as safety and security, hygiene, accessibility, communication, infrastructure and public amenities and services. It also involves aspects of ethics, transparency and respect towards the human, natural and cultural environment. Quality, as one of the key drivers of tourism competitiveness, is also a professional tool for organizational, operational and perception purposes for tourism suppliers.

Questionnaire and Questionnaire design : Questionnaire is a group or sequence of questions designed to elicit information on a subject, or sequence of subjects, from a reporting unit or from another producer of official statistics. Questionnaire design is the design (text, order, and conditions for skipping) of the questions used to obtain the data needed for the survey.

Reference period : The period of time or point in time to which the measured observation is intended to refer.

Relevance : The degree to which statistics meet current and potential users' needs.

Reliability : Closeness of the initial estimated value to the subsequent estimated value.

Reporting unit : Unit that supplies the data for a given survey instance, like a questionnaire or interview. Reporting units may, or may not, be the same as the observation unit.

Residents/non-residents : The residents of a country are individuals whose centre of predominant economic interest is located in its economic territory. For a country, the non-residents are individuals whose centre of predominant economic interest is located outside its economic territory.

Response and non-response : Response and non-response to various elements of a survey entail potential errors.

Response error : Response errors may be defined as those arising from the interviewing process. Such errors may be due to a number of circumstances, such as inadequate concepts or questions; inadequate training; interviewer failures; respondent failures.

Rural tourism : Rural tourism is a type of tourism activity in which the visitor's experience is related to a wide range of products generally linked to nature-based activities, agriculture, rural lifestyle / culture, angling and sightseeing. Rural tourism activities take place in non-urban (rural) areas with the following characteristics:

• Low population density;
• Landscape and land-use dominated by agriculture and forestry; and
• Traditional social structure and lifestyle

Same-day visitor (or excursionist): A visitor (domestic, inbound or outbound) is classified as a tourist (or overnight visitor), if his/her trip includes an overnight stay, or as a same-day visitor (or excursionist) otherwise ( IRTS 2008, 2.13 ).

Sample : A subset of a frame where elements are selected based on a process with a known probability of selection.

Sample survey : A survey which is carried out using a sampling method.

Sampling error : That part of the difference between a population value and an estimate thereof, derived from a random sample, which is due to the fact that only a subset of the population is enumerated.

Satellite accounts : There are two types of satellite accounts, serving two different functions. The first type, sometimes called an internal satellite, takes the full set of accounting rules and conventions of the SNA but focuses on a particular aspect of interest by moving away from the standard classifications and hierarchies. Examples are tourism, coffee production and environmental protection expenditure. The second type, called an external satellite, may add non-economic data or vary some of the accounting conventions or both. It is a particularly suitable way to explore new areas in a research context. An example may be the role of volunteer labour in the economy ( SNA 2008, 29.85 ).

SDMX, Statistical Data and Metadata Exchange : Set of technical standards and content-oriented guidelines, together with an IT architecture and tools, to be used for the efficient exchange and sharing of statistical data and metadata (SDMX).

Seasonal adjustment : Seasonal adjustment is a statistical technique to remove the effects of seasonal calendar influences on a series. Seasonal effects usually reflect the influence of the seasons themselves, either directly or through production series related to them, or social conventions. Other types of calendar variation occur as a result of influences such as number of days in the calendar period, the accounting or recording practices adopted or the incidence of moving holidays.

Self-employment job : Self-employment jobs are those jobs where remuneration is directly dependent upon the profits (or the potential of profits) derived from the goods or services produced.

Self-employed with paid employees : Self-employed with paid employees are classified as employers.

Self-employed without employees : Self-employed without employees are classified as own-account workers.

Services : Services are the result of a production activity that changes the conditions of the consuming units, or facilitates the exchange of products or financial assets. They cannot be traded separately from their production. By the time their production is completed, they must have been provided to the consumers ( SNA 2008, 6.17 ).

Social transfers in kind : A special case of transfers in kind is that of social transfers in kind. These consist of goods and services provided by general government and non-profit institutions serving households (NPISHs) that are delivered to individual households. Health and education services are the prime examples. Rather than provide a specified amount of money to be used to purchase medical and educational services, the services are often provided in kind to make sure that the need for the services is met. (Sometimes the recipient purchases the service and is reimbursed by the insurance or assistance scheme. Such a transaction is still treated as being in kind because the recipient is merely acting as the agent of the insurance scheme) (SNA 2008, 3.83).

Sports tourism : Sports tourism is a type of tourism activity which refers to the travel experience of the tourist who either observes as a spectator or actively participates in a sporting event generally involving commercial and non-commercial activities of a competitive nature.

Standard classification : Classifications that follow prescribed rules and are generally recommended and accepted.

Statistical error : The unknown difference between the retained value and the true value.

Statistical indicator : A data element that represents statistical data for a specified time, place, and other characteristics, and is corrected for at least one dimension (usually size) to allow for meaningful comparisons.

Statistical metadata : Data about statistical data.

Statistical unit : Entity about which information is sought and about which statistics are compiled. Statistical units may be identifiable legal or physical entities or statistical constructs.

Survey : An investigation about the characteristics of a given population by means of collecting data from a sample of that population and estimating their characteristics through the systematic use of statistical methodology.

System of National Accounts : The System of National Accounts (SNA) is the internationally agreed standard set of recommendations on how to compile measures of economic activity in accordance with strict accounting conventions based on economic principles. The recommendations are expressed in terms of a set of concepts, definitions, classifications and accounting rules that comprise the internationally agreed standard for measuring indicators of economic performance. The accounting framework of the SNA allows economic data to be compiled and presented in a format that is designed for purposes of economic analysis, decision-taking and policymaking ( SNA 2008, 1.1 ).

Total tourism internal demand : Total tourism internal demand, is the sum of internal tourism consumption, tourism gross fixed capital formation and tourism collective consumption ( TSA:RMF 2008, 4.114 ). It does not include outbound tourism consumption.

Tourism : Tourism refers to the activity of visitors ( IRTS 2008, 2.9 ).

Tourism characteristic activities : Tourism characteristic activities are the activities that typically produce tourism characteristic products. As the industrial origin of a product (the ISIC industry that produces it) is not a criterion for the aggregation of products within a similar CPC category, there is no strict one-to-one relationship between products and the industries producing them as their principal outputs ( IRTS 2008, 5.11 ).

Tourism characteristic products : Tourism characteristic products are those that satisfy one or both of the following criteria: a) Tourism expenditure on the product should represent a significant share total tourism expenditure (share-of-expenditure/demand condition); b) Tourism expenditure on the product should represent a significant share of the supply of the product in the economy (share-of-supply condition). This criterion implies that the supply of a tourism characteristic product would cease to exist in meaningful quantity in the absence of visitors ( IRTS 2008, 5.10 ).

Tourism connected products : Their significance within tourism analysis for the economy of reference is recognized although their link to tourism is very limited worldwide. Consequently, lists of such products will be country-specific ( IRTS 2008, 5.12 ).

Tourism consumption : Tourism consumption has the same formal definition as tourism expenditure. Nevertheless, the concept of tourism consumption used in the Tourism Satellite Account goes beyond that of tourism expenditure. Besides the amount paid for the acquisition of consumption goods and services, as well as valuables for own use or to give away, for and during tourism trips, which corresponds to monetary transactions (the focus of tourism expenditure), it also includes services associated with vacation accommodation on own account, tourism social transfers in kind and other imputed consumption. These transactions need to be estimated using sources different from information collected directly from the visitors, such as reports on home exchanges, estimations of rents associated with vacation homes, calculations of financial intermediation services indirectly measured (FISIM), etc. ( TSA:RMF 2008, 2.25 ).

Tourism destination : A tourism destination is a physical space with or without administrative and/or analytical boundaries in which a visitor can spend an overnight. It is the cluster (co-location) of products and services, and of activities and experiences along the tourism value chain and a basic unit of analysis of tourism. A destination incorporates various stakeholders and can network to form larger destinations. It is also intangible with its image and identity which may influence its market competitiveness.

Tourism direct gross domestic product : Tourism direct gross domestic product (TDGDP) is the sum of the part of gross value added (at basic prices) generated by all industries in response to internal tourism consumption plus the amount of net taxes on products and imports included within the value of this expenditure at purchasers' prices ( TSA:RMF 2008, 4.96 ).

Tourism direct gross value added : Tourism direct gross value added (TDGVA) is the part of gross value added generated by tourism industries and other industries of the economy that directly serve visitors in response to internal tourism consumption ( TSA:RMF 2008, 4.88 ).

Tourism expenditure : Tourism expenditure refers to the amount paid for the acquisition of consumption goods and services, as well as valuables, for own use or to give away, for and during tourism trips. It includes expenditures by visitors themselves, as well as expenses that are paid for or reimbursed by others ( IRTS 2008, 4.2 ).

Tourism industries : The tourism industries comprise all establishments for which the principal activity is a tourism characteristic activity. Tourism industries (also referred to as tourism activities) are the activities that typically producetourism characteristic products. The term tourism industries is equivalent to tourism characteristic activities and the two terms are sometimes used synonymously in the IRTS 2008, 5.10, 5.11 and figure 5.1 .

Tourism product : A tourism product is a combination of tangible and intangible elements, such as natural, cultural and man-made resources, attractions, facilities, services and activities around a specific center of interest which represents the core of the destination marketing mix and creates an overall visitor experience including emotional aspects for the potential customers. A tourism product is priced and sold through distribution channels and it has a life-cycle.

Tourism ratio : For each variable of supply in the Tourism Satellite Account, the tourism ratiois the ratio between the total value of tourism share and total value of the corresponding variable in the Tourism Satellite Account expressed in percentage form ( TSA:RMF 2008, 4.56 ). (See also Tourism share).

Tourism Satellite Account : The Tourism Satellite Account is the second international standard on tourism statistics (Tourism Satellite Account: Recommended Methodological Framework 2008 –TSA:RMF 2008) that has been developed in order to present economic data relative to tourism within a framework of internal and external consistency with the rest of the statistical system through its link to the System of National Accounts. It is the basic reconciliation framework of tourism statistics. As a statistical tool for the economic accounting of tourism, the TSA can be seen as a set of 10 summary tables, each with their underlying data and representing a different aspect of the economic data relative to tourism: inbound, domestic tourism and outbound tourism expenditure, internal tourism expenditure, production accounts of tourism industries, the Gross Value Added (GVA) and Gross Domestic Product (GDP) attributable to tourism demand, employment, investment, government consumption, and non-monetary indicators.

Tourism Satellite Account aggregates : The compilation of the following aggregates, which represent a set of relevant indicators of the size of tourism in an economy is recommended ( TSA:RMF 2008, 4.81 ):

• Internal tourism expenditure;
• Internal tourism consumption;
• Gross value added of tourism industries (GVATI);
• Tourism direct gross value added (TDGVA);
• Tourism direct gross domestic product (TDGDP).

Tourism sector : The tourism sector, as contemplated in the TSA, is the cluster of production units in different industries that provide consumption goods and services demanded by visitors. Such industries are called tourism industries because visitor acquisition represents such a significant share of their supply that, in the absence of visitors, their production of these would cease to exist in meaningful quantity.

Tourism share : Tourism share is the share of the corresponding fraction of internal tourism consumption in each component of supply ( TSA:RMF 2008, 4.51 ). For each industry, the tourism share of output (in value), is the sum of the tourism share corresponding to each product component of its output ( TSA:RMF 2008, 4.55 ). (See also Tourism ratio ).

Tourism single-purpose consumer durable goods : Tourism single-purpose consumer durables is a specific category of consumer durable goods that include durable goods that are used exclusively, or almost exclusively, by individuals while on tourism trips ( TSA:RMF 2008 , 2.41 and Annex 5 ).

Tourism trip : Trips taken by visitors are tourism trips ( IRTS 2008, 2.29 ).

Tourist (or overnight visitor): A visitor (domestic, inbound or outbound) is classified as a tourist (or overnight visitor), if his/her trip includes an overnight stay, or as a same-day visitor (or excursionist) otherwise ( IRTS 2008, 2.13 ).

Tourism value chain : The tourism value chain is the sequence of primary and support activities which are strategically fundamental for the performance of the tourism sector. Linked processes such as policy making and integrated planning, product development and packaging, promotion and marketing, distribution and sales and destination operations and services are the key primary activities of the tourism value chain. Support activities involve transport and infrastructure, human resource development, technology and systems development and other complementary goods and services which may not be related to core tourism businesses but have a high impact on the value of tourism.

Travel / traveller : Travel refers to the activity of travellers. A traveller is someone who moves between different geographic locations, for any purpose and any duration ( IRTS 2008, 2.4 ). The visitor is a particular type of traveller and consequently tourism is a subset of travel.

Travel group : A travel group is made up of individuals or travel parties travelling together: examples are people travelling on the same package tour or youngsters attending a summer camp ( IRTS 2008, 3.5 ).

Travel item (in balance of payments): Travel is an item of the goods and services account of the balance of payments: travel credits cover goods and services for own use or to give away acquired from an economy by non-residents during visits to that economy. Travel debits cover goods and services for own use or to give away acquired from other economies by residents during visits to other economies ( BPM6, 10.86 ).

Travel party : A travel party is defined as visitors travelling together on a trip and whose expenditures are pooled ( IRTS 2008, 3.2 ).

Trip : A trip refers to the travel by a person from the time of departure from his/her usual residence until he/she returns: it thus refers to a round trip. Trips taken by visitors are tourism trips.

Urban/city tourism : Urban/city tourism is a type of tourism activity which takes place in an urban space with its inherent attributes characterized by non-agricultural based economy such as administration, manufacturing, trade and services and by being nodal points of transport. Urban/city destinations offer a broad and heterogeneous range of cultural, architectural, technological, social and natural experiences and products for leisure and business.

Usual environment: The usual environment of an individual, a key concept in tourism, is defined as the geographical area (though not necessarily a contiguous one) within which an individual conducts his/her regular life routines ( IRTS 2008, 2.21 ).

Usual residence : The place of usual residence is the geographical place where the enumerated person usually resides (Principles and recommendations for population and housing censuses of the United Nations, 2.16 to 2.18).

Vacation home : A vacation home (sometimes also designated as a holiday home) is a secondary dwelling that is visited by the members of the household mostly for purposes of recreation, vacation or any other form of leisure ( IRTS 2008, 2.27 ).

Valuables : Valuables are produced goods of considerable value that are not used primarily for purposes of production or consumption but are held as stores of value over time ( SNA 2008, 10.13 ).

Visit : A trip is made up of visits to different places.The term "tourism visit" refers to a stay in a place visited during a tourism trip ( IRTS 2008, 2.7 and 2.33 ).

Visitor : A visitor is a traveller taking a trip to a main destination outside his/her usual environment, for less than a year, for any main purpose (business, leisure or other personal purpose) other than to be employed by a resident entity in the country or place visited ( IRTS 2008, 2.9 ). A visitor (domestic, inbound or outbound) is classified as a tourist (or overnight visitor), if his/her trip includes an overnight stay, or as a same-day visitor (or excursionist) otherwise ( IRTS 2008, 2.13 ).

Wellness tourism : Wellness tourism is a type of tourism activity which aims to improve and balance all of the main domains of human life including physical, mental, emotional, occupational, intellectual and spiritual. The primary motivation for the wellness tourist is to engage in preventive, proactive, lifestyle-enhancing activities such as fitness, healthy eating, relaxation, pampering and healing treatments.

The 5 As of Tourism

If you’re undertaking a geography qualification or are just an avid traveller, then you may well have heard of the “5 As” of tourism. These are five factors that create the perfect travel destination and draw in thousands of visitors every year. They are fundamental to the success of the growing tourism industry.

• Accessibility
• Accommodation

Each of these components is essential to creating an enjoyable and successful trip.

Let’s take a look at each individually.

1. Accessibility

Accessibility is the ability for tourists to get to where they need to go. This means having efficient airports, transportation, and roads. It also means having convenient access to restaurants and other services. Tourists need to be able to get to their desired destination easily, whether it’s by plane, train, car, or boat. If a holiday destination is difficult to get to with long travel times and many swaps in transport then they may choose a different location. Easy access to transportation is essential for a successful trip.

2. Accommodation

Accommodation refers to the type of lodging available for tourists. No one wants to stay in a dirty, crowded and rundown hotel when they have paid so much money in travelling to their destination. The growth in all-inclusive resorts has prompted many tourists to set higher standards for their accommodation. In order for a destination to be successful in drawing in and retaining a steady stream of visitors they must offer lots of different accommodation options. Hotels, resorts, motels, vacation rentals, and other lodging options should be available. The rise in Airbnb has given many a luxury choice of opting for a “home away from home”.

3. Activities

This one is a pretty clear factor of tourism. Tourists want to be entertained while on holiday and participate in activities they may not usually undertake. These could include: swimming, hiking, sightseeing, shopping, and dining. It’s important to have a wide range of activities available to appeal to a variety of tourists. Travel companies often provide access to these activities from hotels, providing transport to nearby national parks, theme parks or towns. These are known as excursions.

4. Amenities

Amenities are the little extras that make a trip even more enjoyable. These include things like Wi-Fi, pool access, spa services, and more. Having great amenities can help make a tourist’s trip even more enjoyable. Tourists like to make sure that they are getting their money’s worth and so when searching for a holiday they will often opt for package options that give them the most amenities within their budget.

5. Attraction

Attraction is the most obvious aspect of tourism. Tourists are drawn to places of beauty, unique culture, and interesting history. Whether it’s a beach, mountain, city, or countryside, attractions are what draw tourists to visit a certain place. Countries that have economies that rely heavily on tourist income will ensure more funding is pushed towards improving the attraction of the area. Improvements to the landscape and infrastructure are made to make it more appealing to guests.

Bonus A : Affordability

Affordability is not typically counted in the 5 As but is sometimes substituted in. Affordability is a very important component of tourism. Tourists want to find affordable options when it comes to all of the above. Whether it be transport, accommodation, activities or amenities. Finding great deals and sometimes even discounts can help make holidays more affordable and remove stress – making them more enjoyable too.

The five As of tourism are essential for a successful trip. Attraction, Activities, Accessibility, Accommodation and Amenities are all important components that need to be taken into consideration when planning a vacation. The tourism industry must also take these factors into account when advertising holidays to help draw in tourists. Affordability is also an important component of tourism and is often the deciding factor in whether a person will choose a certain destination. Finding the perfect balance of the components helps make a trip more enjoyable and successful.

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• Travel Tips

What Are The 7 Sectors Of Tourism

Published: December 12, 2023

Modified: December 28, 2023

by Mable Roldan

• Travel Guide

Introduction

Welcome to the exciting world of tourism! As travel enthusiasts, we often embark on journeys to discover new destinations, experience different cultures, and create unforgettable memories. But have you ever wondered about the various sectors that make up the tourism industry? Understanding these sectors can help us gain insight into the complex web of services and experiences that come together to create the perfect travel experience.

The tourism industry encompasses a wide range of activities and services, all aimed at providing travelers with comfortable and enjoyable experiences. These sectors work harmoniously to ensure that every aspect of a trip, from accommodation to transportation and beyond, is well taken care of. In this article, we will explore the seven key sectors of tourism, each playing a vital role in the overall travel experience.

From finding the perfect place to stay, to indulging in delectable local cuisine, to getting around efficiently, each sector offers unique services and experiences that contribute to the overall success of a trip. So, let’s dive into the world of tourism sectors and discover how they come together to create unforgettable journeys!

Accommodation Sector

The accommodation sector is a fundamental pillar of the tourism industry, providing travelers with a home away from home during their travels. This sector comprises a diverse range of options, ranging from luxurious hotels and resorts to budget-friendly hostels and vacation rentals.

Accommodation providers strive to ensure that guests have a comfortable and pleasant stay by offering a variety of amenities and services. From well-appointed rooms and spacious suites to 24/7 reception and room service, the accommodation sector aims to meet the needs and preferences of all types of travelers.

In recent years, there has been a remarkable surge in alternative accommodation options such as home-sharing platforms like Airbnb, allowing travelers to rent unique properties directly from homeowners. This trend has provided travelers with a wider range of choices and the opportunity to experience local neighborhoods and cultures more authentically.

Additionally, sustainability and eco-consciousness have become important factors in the accommodation sector. Many establishments are implementing eco-friendly practices, such as energy-efficient lighting and recycling programs, to reduce their environmental impact and attract guests who prioritize sustainable tourism.

Furthermore, technology has played a significant role in enhancing the accommodation sector. Online booking platforms and mobile apps have made it easier than ever for travelers to research, compare, and book accommodations, providing a seamless experience. The use of keyless entry systems and personalized mobile concierge services have also become popular, allowing guests to have a hassle-free and customized stay.

Whether it’s a cozy bed and breakfast nestled in a charming countryside or a luxurious beachfront resort with stunning ocean views, the accommodation sector offers a wide range of options to suit every budget, preference, and travel style.

Food and Beverage Sector

The food and beverage sector is a vital component of the tourism industry, as it provides travelers with culinary experiences that reflect the local culture and traditions of a destination. This sector encompasses a wide range of establishments, including restaurants, cafes, bars, food trucks, and street food vendors.

One of the highlights of travel is indulging in diverse cuisines and trying new flavors. The food and beverage sector caters to these cravings by offering a plethora of dining options, from upscale fine dining restaurants to casual eateries serving traditional local dishes. Travelers can savor authentic flavors, culinary masterpieces, and innovative fusions that highlight the region’s unique gastronomy.

Many destinations are known for their vibrant food scenes, with local markets and street food stalls offering a rich tapestry of flavors and aromas. Exploring local markets and trying street food can be a memorable and immersive experience, allowing travelers to get a taste of the authentic culinary culture of a place.

The food and beverage sector also caters to specific dietary needs and preferences. With an increasing number of people following vegetarian, vegan, or gluten-free diets, many establishments now offer diverse menu options to accommodate various dietary requirements. This inclusivity ensures that travelers with dietary restrictions can still enjoy delicious meals and be part of the culinary exploration.

Moreover, the sector has witnessed a rising trend of farm-to-table dining and emphasis on local, sustainable ingredients. Restaurants and cafes are partnering with local farmers, growers, and producers to source fresh, seasonal ingredients, supporting the local economy and reducing the carbon footprint associated with long-distance food transportation.

Technology has also made its mark on the food and beverage sector, with online restaurant reviews, recommendations, and food delivery apps allowing travelers to discover and enjoy the best dining experiences effortlessly. Additionally, some establishments employ innovative concepts like interactive dining experiences, fusion cuisines, and molecular gastronomy, aiming to provide unique and memorable meals that go beyond traditional dining.

From savoring Michelin-starred delicacies to sampling street food treasures, the food and beverage sector offers a diverse and enticing array of culinary experiences for travelers to delight their taste buds and create lasting memories.

Transportation Sector

The transportation sector is an essential component of the tourism industry, connecting travelers to their desired destinations. It encompasses various modes of transportation, including air travel, train and rail services, bus and coach services, cruises, and car rentals.

Air travel is a major player in the transportation sector, providing international and domestic flights that enable travelers to reach their destinations quickly and efficiently. Airlines strive to offer comfortable seating, in-flight entertainment, and quality service to enhance the overall travel experience. With the expansion of low-cost carriers, air travel has become more accessible and affordable, driving tourism growth around the world.

Train and rail services are another popular mode of transportation, especially for intercity travel and scenic journeys. Traveling by train allows passengers to enjoy stunning landscapes, experience local culture, and connect with different regions or countries in a convenient and sustainable way.

Bus and coach services provide economical transportation options for both urban and rural areas. They are often preferred by budget-conscious travelers or those seeking a more immersive experience, as they allow passengers to interact with locals and witness the changing landscapes along the journey.

Cruise tourism has also gained popularity, offering unique travel experiences on sea voyages. Cruise ships provide a floating resort-like experience, with amenities such as restaurants, entertainment venues, and recreational activities, while allowing travelers to explore different destinations without the need for constant packing and unpacking.

Car rentals give travelers the freedom to explore at their own pace, particularly in destinations with extensive road networks and scenic drives. Renting a car allows for flexibility and the opportunity to venture off the beaten path, discovering hidden gems and experiencing a more personalized travel itinerary.

Advancements in technology have revolutionized the transportation sector, making it more convenient and accessible for travelers. Online platforms and mobile apps allow for seamless booking and ticketing, real-time travel updates, and navigation assistance. Ride-hailing services have also gained popularity, providing an alternative mode of transportation in urban areas.

Transportation plays a crucial role in shaping a traveler’s overall experience, as it sets the tone for their journey and connects them to the various attractions and activities of a destination. Efficient and well-connected transportation networks contribute to the accessibility and attractiveness of a place, making it easier and more enjoyable for travelers to explore and immerse themselves in new cultures and experiences.

Travel Agency Sector

The travel agency sector plays a pivotal role in the tourism industry, acting as a bridge between travelers and their dream destinations. Travel agencies provide valuable services and expertise to help travelers plan and organize their trips, ensuring a smooth and hassle-free experience.

Travel agencies serve as a one-stop-shop for all travel-related needs. They assist travelers in selecting destinations, finding the best deals on accommodations, arranging transportation, and curating itineraries based on individual preferences and budgets. Whether it’s a solo adventure, a family vacation, a romantic getaway, or a group tour, travel agencies cater to a wide range of travel styles and requirements.

These agencies maintain relationships with airlines, hotels, tour operators, and other service providers, enabling them to secure discounted rates and exclusive packages for their clients. They have firsthand knowledge of destinations, attractions, and local customs, allowing them to offer valuable advice and recommendations to travelers.

In addition to organizing the logistics of a trip, travel agencies often specialize in specific types of travel experiences. They may focus on adventure travel, luxury vacations, cultural immersion, or niche markets like eco-tourism or culinary tours. This specialization allows them to provide expert guidance tailored to the specific interests of their clients.

With the rise of online travel booking platforms, some may question the relevance of travel agencies. However, travel agencies still hold a significant advantage with their personalized service and expertise. They can offer valuable insights and recommendations, handle complex itineraries, and provide support in the event of any unexpected issues during the trip.

Furthermore, travel agencies often offer additional services such as travel insurance, visa assistance, and 24/7 customer support. These added benefits alleviate the stress and uncertainties that can arise when planning and embarking on a journey, giving travelers peace of mind.

In recent years, travel agencies have also embraced technology to enhance their services. Many agencies have online platforms where travelers can research, compare, and book travel services. They utilize social media and content marketing strategies to inspire and engage potential clients, sharing travel tips, destination highlights, and special offers.

Overall, the travel agency sector plays a vital role in facilitating seamless and enjoyable travel experiences. Their expertise, personalized service, and access to exclusive deals make them valuable partners for travelers seeking professional assistance and guidance in planning their adventures.

Adventure and Recreation Sector

The adventure and recreation sector of the tourism industry caters to thrill-seekers and outdoor enthusiasts, offering a wide range of exciting activities and experiences. This sector is perfect for those looking to step out of their comfort zone, immerse themselves in nature, and create unforgettable memories.

Adventure tourism encompasses activities such as hiking, mountaineering, rock climbing, zip-lining, white-water rafting, and paragliding, among others. These activities provide a unique opportunity to explore natural landscapes, challenge oneself physically and mentally, and appreciate the beauty and wonders of the great outdoors.

Recreation tourism, on the other hand, focuses on leisure and relaxation. This sector includes activities such as beach vacations, golfing, spa retreats, wellness retreats, and wildlife safaris. Recreation tourism offers a chance to unwind, rejuvenate, and engage in activities that promote overall well-being and tranquility.

While adventure and recreation activities differ in their nature, both sectors contribute to sustainable tourism by raising awareness about environmental conservation and supporting local communities. Many adventure tourism operators and recreational facilities follow sustainable practices, ensuring the preservation of natural resources and the protection of delicate ecosystems.

Adventure and recreation tourism also provide economic opportunities for local communities. These activities often require specialized guides, equipment rental services, and accommodation facilities, creating employment and generating income for the host destinations.

Technology has played a significant role in the growth of the adventure and recreation sector. Online platforms and mobile applications make it easier for travelers to research and book activities, access trail maps, and connect with local guides. Adventure and recreation companies often leverage social media platforms to showcase their offerings and inspire potential travelers.

The adventure and recreation sector offers a diverse range of experiences, catering to a variety of interests and skill levels. Whether it’s summiting a mountain peak, scuba diving in a vibrant coral reef, or simply enjoying a peaceful yoga retreat, this sector ensures that travelers can find activities that align with their preferences and desired level of excitement.

It’s important to note that safety and responsible tourism practices are essential in the adventure and recreation sector. Travelers should choose licensed operators, follow guidelines provided by professionals, respect the environment, and prioritize their own safety and well-being while engaging in adventurous activities. This ensures a positive and sustainable experience for both travelers and the destinations they visit.

Events and Conferences Sector

The events and conferences sector of the tourism industry plays a pivotal role in bringing together professionals, enthusiasts, and like-minded individuals from various fields. This sector is responsible for organizing and hosting a wide range of events, conferences, trade shows, and exhibitions that contribute to knowledge-sharing, networking, and business growth.

Events and conferences serve as platforms for professionals to exchange ideas, showcase innovations, and discuss current trends in their respective industries. They provide opportunities for networking, collaboration, and learning, fostering professional development and driving innovation.

The sector encompasses a diverse range of events, including academic conferences, industry exhibitions, music festivals, sports competitions, cultural festivals, and trade shows, among many others. These events attract participants from different parts of the world, contributing to the economic growth of the host destination.

Events and conferences often require specialized infrastructure and facilities, such as convention centers, exhibition halls, and hotels with conference facilities. These venues provide the necessary space, technology, and amenities to accommodate large gatherings and ensure the smooth execution of events.

The events and conferences sector contributes to the tourism industry by boosting visitor numbers, filling hotel rooms, and driving revenue for local businesses such as restaurants, transportation services, and event vendors. Host destinations often see a surge in tourism during major events, as attendees explore the local attractions and contribute to the local economy.

Technology has played a significant role in enhancing the events and conferences sector. Virtual conferences and hybrid event formats have gained popularity, allowing participants to attend events remotely, reducing travel expenses and environmental impact. Event management software, mobile apps, and online registration systems have streamlined event organization, making it easier for attendees to access event information, sign up for sessions, and engage with other participants.

It’s important to note that the events and conferences sector is not limited to business-related gatherings. Cultural festivals, music concerts, and sporting events also fall under this sector, offering unique experiences that celebrate art, music, sports, and local traditions.

A well-executed event or conference can leave a lasting impact on participants, fostering professional connections, knowledge exchange, and inspiration. By bringing people together, this sector contributes to the growth and development of various industries and promotes cultural exchange and mutual understanding.

Tourism Services Sector

The tourism services sector is a vital component of the overall tourism industry, providing a wide range of support services to both travelers and businesses operating within the tourism sector. This sector encompasses various services that enhance the travel experience and contribute to the seamless operation of the industry.

One of the key services in this sector is tourism information and assistance. Tourism information centers, both physical and virtual, provide valuable resources and guidance to travelers, offering information about destinations, attractions, accommodation options, transportation, and activities. These centers play a crucial role in helping travelers plan their itineraries and make informed decisions.

Another important aspect of the tourism services sector is travel insurance. Travel insurance provides coverage for unexpected events such as trip cancellations, medical emergencies, lost baggage, and travel interruptions. It offers peace of mind to travelers, ensuring that they are protected from unforeseen circumstances that may disrupt their travel plans.

Visa assistance is another significant service within this sector. Many destinations require travelers to obtain visas before entry, and navigating the visa application process can be complex and time-consuming. Visa assistance services, whether provided by travel agencies or specialized companies, help travelers understand the requirements, gather the necessary documentation, and facilitate the visa application process.

Translation and interpretation services are also essential in the tourism services sector, particularly in destinations where the local language may be a barrier for some travelers. These services ensure effective communication between travelers and local residents, allowing for a smoother and more immersive experience.

Additionally, currency exchange services play a vital role in facilitating financial transactions for travelers. The ability to exchange currencies conveniently and at fair rates ensures that travelers have access to the local currency for their expenses during their trip.

Technology has transformed the tourism services sector, making these services more accessible and convenient. Mobile applications, online platforms, and virtual assistants provide travelers with instant access to information, assistance, and services. Many travel service providers offer online booking options and 24/7 customer support, allowing travelers to make reservations and address any queries or concerns at their convenience.

The tourism services sector acts as a backbone for the overall tourism industry, ensuring that travelers have access to the necessary support, information, and services they need throughout their journey. By providing valuable assistance and enhancing the travel experience, this sector plays a vital role in fostering customer satisfaction and driving the growth of the tourism industry as a whole.

The tourism industry is a complex and multifaceted sector, composed of various interconnected sectors that work together to provide unforgettable travel experiences. From accommodations and food to transportation and events, each sector plays a crucial role in shaping the overall travel experience and contributing to the success of the tourism industry.

The accommodation sector ensures that travelers have a comfortable and enjoyable place to stay, offering a wide range of options to suit every preference and budget. The food and beverage sector tantalizes taste buds with diverse cuisines and culinary experiences, reflecting the local culture and traditions of a destination.

The transportation sector connects travelers to their desired destinations, providing convenient and efficient modes of travel. Travel agencies serve as invaluable resources, offering expertise and assistance in planning and organizing trips, while the adventure and recreation sector caters to thrill-seekers and outdoor enthusiasts craving adrenaline-pumping experiences.

Events and conferences bring professionals together, fostering knowledge sharing, networking, and innovation. Finally, the tourism services sector provides essential support services such as information and assistance, travel insurance, visa facilitation, translation and interpretation, and currency exchange.

Technology has revolutionized the tourism industry, making information and services more accessible, convenient, and personalized. Online booking platforms, mobile apps, and virtual assistance have transformed the way travelers research, plan, and book their trips.

In conclusion, understanding the various sectors of the tourism industry allows us to appreciate the intricate web of services that work harmoniously to create remarkable travel experiences. Whether it’s relaxing in a luxurious hotel, savoring local delicacies, exploring beautiful landscapes, attending a conference, or receiving helpful assistance, each sector contributes to the success and enjoyment of a trip. By recognizing the importance of these sectors and embracing technology’s advancements, we can continue to enhance and evolve the tourism industry and provide unforgettable experiences for travelers around the world.

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Economic Impact Research

• In 2023, the Travel & Tourism sector contributed 9.1% to the global GDP; an increase of 23.2% from 2022 and only 4.1% below the 2019 level.
• In 2023, there were 27 million new jobs, representing a 9.1% increase compared to 2022, and only 1.4% below the 2019 level.
• Domestic visitor spending rose by 18.1% in 2023, surpassing the 2019 level.
• International visitor spending registered a 33.1% jump in 2023 but remained 14.4% below the 2019 total.

Click here for links to the different economy/country and regional reports

Why conduct research?

From the outset, our Members realised that hard economic facts were needed to help governments and policymakers truly understand the potential of Travel & Tourism. Measuring the size and growth of Travel & Tourism and its contribution to society, therefore, plays a vital part in underpinning WTTC’s work.

What research does WTTC carry out?

Each year, WTTC and Oxford Economics produce reports covering the economic contribution of our sector in 185 countries, for 26 economic and geographic regions, and for more than 70 cities. We also benchmark Travel & Tourism against other economic sectors and analyse the impact of government policies affecting the sector such as jobs and visa facilitation.

Visit our Research Hub via the button below to find all our Economic Impact Reports, as well as other reports on Travel and Tourism. 

What Are the 6 A’s of Tourism?

By Robert Palmer

Are you planning a trip anytime soon? If yes, then you must be aware of the 6 A’s of tourism.

These are the essential components that determine the quality of your travel experience. In this article, we will discuss each of these A’s in detail and understand how they impact your overall vacation.

1. Accessibility

Accessibility refers to how easily a destination can be reached.

It includes factors like transportation options, distance, and cost. If the location is too far away or too expensive to get to, it may not be an ideal vacation spot for you. However, if it is easily accessible with multiple transportation options and affordable prices, it can make for a great travel experience.

2. Accommodation

The second A stands for accommodation.

This includes the quality and availability of lodging options at the destination. Whether you prefer luxurious hotels or budget-friendly hostels, having a comfortable place to stay is crucial for an enjoyable trip.

3. Attractions

The third A represents the attractions at the destination.

This includes natural wonders like beaches or mountains, as well as cultural landmarks like museums or historical sites. The more diverse and unique these attractions are, the better your vacation experience will be.

4. Activities

The fourth A stands for activities available at the destination. These may include adventure sports like bungee jumping or skiing, recreational activities like spas or golf courses, or simply local experiences like food tours or cultural events.

5. Amenities

Amenities refer to facilities that make your stay more comfortable and convenient. This may include things like restaurants, shopping centers, public restrooms, or access to Wi-Fi.

6. Affordability

The final A is affordability.

This doesn’t necessarily mean the cheapest option, but rather good value for money. If a destination offers high-quality experiences and amenities at a reasonable price, it’s more likely to attract travelers.

These 6 A’s of tourism play a crucial role in determining the success of your vacation. When planning your next trip, make sure to consider all these factors and choose a destination that meets your needs and expectations.

10 Related Question Answers Found

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ARIZONA NEWS

Arizona Office of Tourism reveals new branding to better advertise state’s unique features

Aug 26, 2024, 4:15 AM

The Arizona Office of Tourism unveiled a new state brand "Vibrant Arizona" on Friday, one that will more fully represent the state's diverse topography. (Arizona Office of Tourism Photo)

(Arizona Office of Tourism Photo)

BY PAYNE MOSES

PHOENIX — The Arizona Office of Tourism released a new branding palette on Friday to shift the perception of the Grand Canyon state in the eyes of national and global audiences alike.

The multi-faceted brand heralded “Vibrant Arizona” features a logo that seeks to highlight the southwestern state’s topography, colors and six defining pillars of the Arizona experience.

Input from over 2,000 Arizonans informed the effort of AOT, Heart & Soul Marketing and Welcome Strategies, according to a press release.

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Over the past year, AOT held in-person and digital listening sessions in 57 state communities including the Navajo Nation, Hopi Tribe and Salt River Pima-Maricopa Indian Community.

“The key to the success of our refreshed state brand is that Arizonans built and own this story about who we are and what we hold dear,” Lisa Urias, CEO of the Arizona Office of Tourism, said in a press release.

“Talking to a wide range of people across the state helped us ensure our updated brand reflects what Arizonans love about the state and want amplified. This brand emerged as a reflection of those amazing experiences.”

What will the new branding look like in practice?

The primary logo spells out the state name across Arizona’s signature desert landscape, with the “O” carrying the main design feature. The “O” exhibits a pattern made up of mountains, a rising sun and location-based icons such as Saguaro cacti and ponderosa pines.

The newly imagined pattern was created by Hopi and Isleta Pueblo artist Kevin Coochwytewa and made possible by Welcome Strategies.

AOT compared its overall design to that of a woven basket, it being comprised of 14 different symbols that expand outwards. The pattern is meant to exude spiritual and utilitarian significance for the many indigenous peoples that call Arizona home.

Four abbreviated “AZ” logos were also unveiled. Each variation has a mountain landscape at the base of the two letters, three distinguished with a Saguaro cactus, hummingbird or ponderosa pine wedged by the “Z” while one logo option has just plain text.

What are the six defining pillars of the Arizona experience?

After those lengthy conversations with Arizona citizens, AOT determined the following as best descriptors of the state’s offerings: majestic beauty, vibrant arts, culture and experiences, abundant diversity, welcoming warmth and strong connection.

How will this new brand be implemented?

AOT’s “Vibrant Arizona” will be launched as a multichannel campaign in early 2025. Its primary purpose will be to sell Arizona to surrounding markets, other U.S. cities and top international audiences.

The new set of logos will also be unifying symbols for state agencies and provide a complete view of what services are offered by each institution.

“ Vibrant   Arizona  will help change the perception of our great state and make us more competitive for both tourism and business. Visit Phoenix is excited to embark on this journey with the state of  Arizona, ” Ron Price, president and CEO of Visit Phoenix, said in a press release.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here .

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What is the importance of 6 A’s in tourism?  

A tourist destination is composed of a multitude of characteristics that can contribute to the success of a dynamic co-creation process that will increase the destination's competitiveness in the tourism sector such as Attractions, Accessibility, Amenities, Available Packages, Activities, and Ancillary Services . It is hoped that these six A's when used together with the smart tool will enhance the tourism experience. 

The destination's product identity is the sum of its attributes, and it's what gives a destination its uniqueness, its identity, its personality. It's the set of characteristics that are inherent to a destination and that make it different from other destinations.It is clear that as travel experiences progress to become smarter, there will be tremendous growth opportunities for the development of new businesses that can provide new opportunities. 

The Tourism Destinations Concept  

• Attractions: The attractions of tourist destinations are one of the things that make people interested in visiting them because they are exciting. Tourist attractions are places that are widely open to the public and used for entertainment, educational purposes, or as tourist attractions.
• Amenities: Amenities refer to the facilities provided at tourism destinations. Visitors are directly affected by these factors that determine the quality of services provided by these organizations. Usually, these facilities can be found within as well as outside the entire tourism destination. This can assist in improving the comfort level for visitors of any tourism destination. Hotel and accommodations are included in these variables, as are restaurants, public facilities, shopping centers, and many more.
• Available packages: In this particular component, you will be able to find various tour packages which have been combined into one package for the purpose of offering to visitors. There are many unique offers in each of these packages, which may attract visitors' attention. Packages consisting of several tourist attractions can be offered at special prices as part of a tour package. They include guiding services, organized tours, and special interest tours.
• Activities : It is common knowledge that tourism activities refer to all kinds of activities that visitors are able to do in a tourism destination.  There are a number of activities that attract tourists to a particular holiday destination. A tourism destination may offer a variety of activities to its visitors. Activities such as sightseeing, swimming, outbound, playing, and taking photographs are just some of these options.
• Ancillary service: Ancillary service component describes the supporting facilities inside and around tourism destinations. Even though some of these facilities may not directly relate to tourism, they are often needed by some visitors. The assessment of ancillary services is based on a set of variables; these include communication channels, internet services, bank ATMs, medical services, and postal services. Tourism destinations use a variety of communication channels in their efforts to encourage tourists to come to the area, including public telephones and other forms of communication technology that can be accessed from mobile phones.
• Accessibility: It has been shown that accessibility is an essential foundation of tourism activities; tourism facilities should ensure maximum accessibility for their visitors so that they find it easier to travel to a certain place, both when arriving and moving throughout the region, and even when using their goods and services. There are two major types of accessibility: physical accessibility and digital accessibility. There are a few variables involved in this accessibility component. These variables include transportation routes, terminals, and the public transit system .

The destination's product identity is what gives a destination a certain degree of competitive advantage. When it comes to identifying a destination's product identity, the tourist offer refers to the set of travel services that are available to a traveler that matches his needs. It is the perception that a traveler has of a destination after having visited it.Tourist experience" is the overall impression a traveler has after visiting it. The tourist satisfaction measure includes both the quality of the tourist infrastructure as well as the quality of the tourist offer. It must be remembered that the tourist experience, both in terms of destination and offer, is often influenced by the tourist's expectations.

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A look at the chaos of 'overtourism' in the summer of 2024

To be visited during the summer of “overtourism” in 2024 means traffic jams, water problems and high housing prices

SINTRA, Portugal -- The doorbell to Martinho de Almada Pimentel’s house is hard to find, and he likes it that way. It’s a long rope that, when pulled, rings a literal bell on the roof that lets him know someone is outside the mountainside mansion that his great-grandfather built in 1914 as a monument to privacy.

There's precious little of that for Pimentel during this summer of “overtourism."

Travelers idling in standstill traffic outside the sunwashed walls of Casa do Cipreste sometimes spot the bell and pull the string “because it's funny," he says. With the windows open, he can smell the car exhaust and hear the “tuk-tuk” of outsized scooters named for the sound they make. And he can sense the frustration of 5,000 visitors a day who are forced to queue around the house on the crawl up single-lane switchbacks to Pena Palace, the onetime retreat of King Ferdinand II.

“Now I'm more isolated than during COVID,” the soft-spoken Pimentel, who lives alone, said during an interview this month on the veranda. “Now I try to (not) go out. What I feel is: angry.”

This is a story of what it means to be visited in 2024, the first year in which global tourism is expected to set records since the coronavirus pandemic brought much of life on Earth to a halt. Wandering is surging, rather than leveling off, driven by lingering revenge travel, digital nomad campaigns and so-called golden visas blamed in part for skyrocketing housing prices.

Anyone paying attention during this summer of “overtourism” is familiar with the escalating consequences around the world: traffic jams in paradise. Reports of hospitality workers living in tents. And “anti-tourism” protests intended to shame visitors as they dine — or, as in Barcelona in July, douse them with water pistols.

The demonstrations are an example of locals using the power of their numbers and social media to issue destination leaders an ultimatum: Manage this issue better or we'll scare away the tourists — who could spend their $11.1 trillion a year elsewhere. Housing prices, traffic and water management are on all of the checklists.

Cue the violins, you might grouse, for people like Pimentel who are well-off enough to live in places worth visiting. But it's more than a problem for rich people.

“Not to be able to get an ambulance or to not be able to get my groceries is a rich people problem?” said Matthew Bedell, another resident of Sintra, which has no pharmacy or grocery store in the center of the UNESCO-designated district. “Those don’t feel like rich people problems to me.”

The phrase itself generally describes the tipping point at which visitors and their cash stop benefitting residents and instead cause harm by degrading historic sites, overwhelming infrastructure and making life markedly more difficult for those who live there.

It's a hashtag that gives a name to the protests and hostility that you've seen all summer. But look a little deeper and you'll find knottier issues for locals and their leaders, none more universal than housing prices driven up by short-term rentals like Airbnb, from Spain to South Africa. Some locales are encouraging “quality tourism,” generally defined as more consideration by visitors toward residents and less drunken behavior, disruptive selfie-taking and other questionable choices.

“Overtourism is arguably a social phenomenon, too,” according to an analysis for the World Trade Organization written by Joseph Martin Cheer of Western Sydney University and Marina Novelli of the University of Nottingham. In China and India, for example, they wrote, crowded places are more socially accepted. “This suggests that cultural expectations of personal space and expectations of exclusivity differ.”

The summer of 2023 was defined by the chaos of the journey itself — airports and airlines overwhelmed , passports a nightmare for travelers from the US . Yet by the end of the year, signs abounded that the COVID-19 rush of revenge travel was accelerating.

In January, the United Nations' tourism agency predicted that worldwide tourism would exceed the records set in 2019 by 2%. By the end of March, the agency reported, more than 285 million tourists had travelled internationally, about 20% more than the first quarter of 2023. Europe remained the most-visited destination. The World Travel & Tourism Council projected in April that 142 of 185 countries it analyzed would set records for tourism, set to generate $11.1 trillion globally and account for 330 million jobs.

Aside from the money, there's been trouble in paradise this year, with Spain playing a starring role in everything from water management problems to skyrocketing housing prices and drunken tourist drama.

Protests erupted across the country as early as March, when graffiti in Malaga reportedly urged tourists to “go f——— home.” Thousands of protesters demonstrated in Spain's Canary Islands against visitors and construction that was overwhelming water services and jacking up housing prices. In Barcelona, protesters shamed and squirted water at people presumed to be visitors as they dined al fresco in touristy Las Ramblas.

In Japan, where tourist arrivals fueled by the weak yen were expected to set a new record in 2024, Kyoto banned tourists from certain alleys. The government set limits on people climbing Mount Fuji. And in Fujikawaguchiko, a town that offers some of the best views of the mountain's perfect cone, leaders erected a large black screen in a parking lot to deter tourists from overcrowding the site. The tourists apparently struck back by cutting holes in the screen at eye level.

Air travel, meanwhile, only got more miserable , the U.S. government reported in July. UNESCO has warned of potential damage to protected areas. And Fodor’s “ No List 2024 ” urged people to reconsider visiting suffering hotspots, including sites in Greece and Vietnam, as well as areas with water management problems in California, India and Thailand.

Not-yet-hot spots looked to capitalize on “de-touristing” drives such as Amsterdam's “Stay Away” campaign aimed at partying young men. The “Welcome to MonGOlia” camapaign, for example, beckoned from the land of Genghis Khan . Visits to that country by foreign tourists jumped 25% the first seven months of 2024 over last year.

Tourism is surging and shifting so quickly, in fact, that some experts say the very term “overtourism” is outdated.

Michael O'Regan, a lecturer on tourism and events at Glasgow Caledonian University, argues that “overtourism” has become a buzzword that doesn't reflect the fact that the experience depends largely on the success or failure of crowd management. It's true that many of the demonstrations aren't aimed at the tourists themselves, but at the leaders who allow the locals who should benefit to become the ones who pay.

“There’s been backlash against the business models on which modern tourism has been built and the lack of response by politicians," he said in an interview. Tourism “came back quicker than we expected,” he allows, but tourists aren't the problem. “There's a global fight for tourists. We can't ignore that. ... So what happens when we get too many tourists? Destinations need to do more research."

Virpi Makela can describe exactly what happens in her corner of Sintra.

Incoming guests at Casa do Valle, her hillside bed-and-breakfast near the village center, call Makela in anguish because they cannot figure out how to find her property amid Sintra's “disorganized" traffic rules that seem to change without notice.

“There's a pillar in the middle of the road that goes up and down and you can’t go forward because you ruin your car. So you have to somehow come down but you can’t turn around, so you have to back down the road,” says Makela, a resident of Portugal for 36 years. “And then people get so frustrated they come to our road, which also has a sign that says `authorized vehicles only.' And they block everything.”

Nobody disputes the idea that the tourism boom in Portugal needs better management. The WTTC predicted in April that the country's tourism sector will grow this year by 24% over 2019 levels, create 126,000 more jobs since then and account for about 20% of the national economy. Housing prices already were pushing an increasing number of people out of the property market, driven upward in part by a growing influx of foreign investors and tourists seeking short-term rentals.

To respond, Lisbon announced plans to halve the number of tuk-tuks allowed to ferry tourists though the city and built more parking spaces for them after residents complained that they are blocking traffic.

A 40-minute train ride to the west, Sintra's municipality has invested in more parking lots outside town and youth housing at lower prices near the center, the mayor's office said.

More than 3 million people every year visit the mountains and castles of Sintra, long one of Portugal's wealthiest regions for its cool microclimate and scenery. Sintra City Hall also said via email that fewer tickets are now sold to the nearby historic sites. Pena Palace, for example, began this year to permit less than half the 12,000 tickets per day sold there in the past.

It's not enough, say residents, who have organized into QSintra, an association that's challenging City Hall to “put residents first” with better communication, to start. They also want to know the government's plan for managing guests at a new hotel being constructed to increase the number of overnight stays, and more limits on the number of cars and visitors allowed.

“We're not against tourists,” reads the group's manifesto. “We're against the pandemonium that (local leaders) cannot resolve."

Associated Press reporters Helena Alves in Lisbon and Mari Yamaguchi in Tokyo contributed to this report. Laurie Kellman writes about global affairs for AP's Trends + Culture team. Follow her at http://x.com/APLaurieKellman

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Press Release  Healey-Driscoll Administration Awards Nearly $6 Million in Grants to 61 Tourism Destinations Across Massachusetts

Media contact   for healey-driscoll administration awards nearly $6 million in grants to 61 tourism destinations across massachusetts, karissa hand, press secretary.

Boston — Today, the Healey-Driscoll Administration announced $5.9 million in grants to 61 cultural and tourism projects through the Massachusetts Office of Travel and Tourism’s Destination Development Capital (DDC) grant program, which supports projects that expand, construct, restore, or renovate Massachusetts tourism destinations and attractions.

“Massachusetts is a world-class destination thanks to our rich culture and iconic landmarks,” said Governor Maura Healey . “With these grants, we are supporting small businesses, driving job creation, and investing in local and regional economies across the state. Many of the destinations we are supporting with these grants are tied to our revolutionary past and will have a critical role to play in our upcoming MA250 celebrations.”

“Our state’s tourism industry remains an important part of our economic development strategy,” said Lieutenant Governor Kim Driscoll . “These grants to Massachusetts’ unique cultural assets will help ensure the state remains premier destination for travelers around the globe, and we are proud to announce these investments.” 

This round of competitive grants is designed to strengthen the state’s economy by investing in tourism infrastructure and experiences. Grant recipients will use the funds to expand, construct, restore, or renovate their facilities and attractions. Projects funded in this round will preserve historic town halls, create interactive tourism experiences, and design multi-media exhibits. Approximately 15 percent of this year’s grants will support revitalization efforts in five Massachusetts Gateway Cities, an investment that will help transform these urban centers into vibrant destinations, boosting tourism statewide.

“Tourism plays a vital role in the economic well-being of our state,” said Economic Development Secretary Hao. “These grants will support updates to our cultural, historic, natural, and community resources that are important to the visitor experience, and we are excited to see these projects come to life.”

“We were thrilled by the enthusiastic response to this grant program this year, which saw a record high number of applications and funding requests,” said MOTT Executive Director Kate Fox . “The selected projects showcase our state’s strong commitment to growing the tourism industry and providing visitors and Massachusetts residents alike with unforgettable experiences.”

"Tourism, the arts, and cultural institutions are important drivers of our economy here in Massachusetts, and perhaps nowhere more so than in the Berkshires and Western Massachusetts. The Destination Development Capital Grant program is an important partnership where state government is able to directly support the local institutions that grow jobs, provide educational experiences, and enhance the lives and vibrancy of our communities,” said Senator Paul Mark (D-Beckett), Co-Chair of the Joint Committee on Tourism, Arts and Cultural Development . “I am grateful to the Healey Driscoll administration for their hard work ensuring that every part of our Commonwealth is receiving the support needed for our tourism economy to thrive."

“Local tourism assets are anchors of our communities, fueling our commonwealth's tourism economy. I'm excited that the awards announced today provide necessary capital funds to a variety of institutions from every corner of the commonwealth,” said Representative Mindy Domb (D-Amherst), Co-Chair of the Joint Committee on Tourism, Arts and Cultural Development . “Together these awards will surely support the economic development so closely connected to the tourism sector, promote further visitation, and encourage cross-commonwealth excursions." 

A complete list of grant recipients and project details is available here .  

The Massachusetts Office of Travel and Tourism

Massachusetts is made for nights on the town, days on the trails, and everything in between. The mission of the Massachusetts Office of Travel and Tourism (MOTT) is to promote Massachusetts as a four-season leisure and business travel destination for domestic and international travelers and contribute to the Commonwealth’s economy growth. MOTT offers assistance with itinerary planning, familiarization trips, images, and photographs and offers support in providing information to the travel trade, press, and media. To plan your trip to Massachusetts, please go to visitma.com . 

Governor Maura Healey and Lt. Governor Kim Driscoll 

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