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Customer Journey Map Presentation Templates

Step into your customer's shoes with our customer journey maps powerpoint templates and google slides themes. present every touchpoint, from the first interaction to ongoing engagement. crafted for clarity and fully customizable, these free templates translate complex journeys into captivating visual narratives..

Customer Journey map

We're here to help you!

What is a customer journey map.

An illustration of the customer experience is a customer journey map. It assists you in narrating the tale of your client's interactions with your brand at every touchpoint.

What are Customer Journey Map Presentation Templates?

Customer journey map templates visualize the significant events in a customer's interaction with a business, product, or service. It aids in showcasing a customer's initial encounter with the company throughout their journey.

Where can we use these Customer Journey Map Slides?

Any seminar or business conference can use these templates to examine how customers interact with a company.

How can I make Customer Journey Map Slides in a presentation?

A customer journey map can be made by establishing the goals and setting specific objectives for the slide. Visit our tips and tricks page if you need assistance with slide preparation.

Who can use these Customer Journey Map PPT Templates?

Businesses, marketing executives, and product managers frequently use these customer journey map PPT templates to depict their clients' journeys.

Why do we need to use Customer Journey Map slides?

It enables you to describe the experiences your customers have had with your company through every channel they may use, including social media, email, live chat, and others.

Where can I find Customer Journey Map Templates free of cost?

It's simple to find slides for a discount because most online platforms provide them. Select without delay what you believe to be the greatest! One of the best services for finding free presentations is Slide Egg. Download it instantly!

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Customer Journey Map Templates

Embarking on the customer experience journey? A customer journey map is a visual tool that captures every touchpoint, emotion, and decision a customer makes with your brand. It’s the roadmap to understanding your client’s needs and improving their overall experience. Here, we offer both free and premium templates to help you design the perfect map.

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Customer Journey CJM or Customer Experience for PowerPoint, Google Slides and Keynote

Why Use a Customer Journey Map Template?

  • Visual Representation : A journey map is a visual representation of the customer’s interaction with your service or product. It provides a clear picture of the customer’s journey from awareness to loyalty.
  • Identify Touchpoints : Mapping out the customer journey helps in pinpointing customer touchpoints. These are crucial moments when customers interact with your brand, and they can make or break their experience.
  • Enhance Customer Experience : Customer journey maps help businesses understand the needs and pain points of their current customer base. This knowledge can lead to significant improvements in the buying journey.

Explore Our Templates

Whether you’re looking for a PowerPoint PPT and PPTX, Keynote, or Google Slides presentation template, we’ve got you covered. Our collection includes:

  • Editable designs: Customize to fit your brand’s style and message.
  • Free customer journey map templates: Perfect for those just starting out or on a tight budget.
  • Advanced templates and examples: For businesses looking to dive deep into customer experience analysis.

Benefits of Customer Journey Mapping

1. Comprehensive Customer Insight

  • Understanding the Customer: At the heart of every customer journey map lies a detailed diagram that provides insights into every stage of the customer journey. From the initial awareness phase to the final purchase, businesses can visualize the entire flow. This chart or table not only showcases the path a customer takes but also highlights key customer touchpoints and interactions.
  • Diverse Templates for Varied Needs: Whether you’re looking for a basic layout or a more intricate empathy map, there are various types of customer journey maps available. Some popular formats include infographics, flowcharts, and funnels. For international businesses, we offer plantilla gratis, vorlage kostenlos, and klantreis präsentation templates to cater to diverse audiences.

2. Feedback-Driven Improvement

  • Integrating Customer Feedback: One of the primary benefits of customer journey mapping is the ability to seamlessly integrate customer feedback. This feedback, often represented in the form of comments, ratings, or clipart symbols, provides a direct line to what customers truly desire. By understanding their needs, businesses can refine their services, ensuring they cater to both existing customer bases and potential clients.
  • Sample Touchpoints and Interactions: Our customer journey map example templates come equipped with sample touchpoints and interactions. These serve as a guide, helping businesses understand common paths consumers take and the decisions they make at various stages of the journey.

3. Expert Support and Guidance

  • Dedicated Customer Support: Our customer support team is always on standby, ready to assist you as you create your own customer journey. Whether you’re crafting a map from scratch or using one of our templates, we’re here to help.
  • Guided Mapping Process: For those new to the customer journey mapping process, we offer guidance on how to build your customer journey map effectively. This includes understanding consumer behaviors, identifying key customer personas, and ensuring every aspect of your customer journey is captured.

4. Versatility and Adaptability

  • Adaptable for Various Industries: Whether you’re in retail, healthcare (catering to patients), or any other sector, our maps are versatile. They can be tailored to suit the unique journey your customers undertake.
  • Tools and Resources: From power präsentation tools to cjm flowchart software, we provide a range of resources to help businesses create customer journey maps that resonate.

Well-structured customer journey map is an invaluable tool for businesses. It offers a deep dive into the customer’s experience, ensuring businesses can cater to their needs effectively and efficiently. Whether you’re just starting out or looking to refine your existing map, our resources and support will ensure you’re on the right path.

Download and Get Started

Ready to create a customer journey map? Download our free customer journey map template or explore our premium options. Remember, a well-crafted map can help in shaping the best user experience for your audience. Dive in and start mapping your customer’s journey today!

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Customer Journey Map PowerPoint Template

Customer Journey Map PowerPoint Template

Depict your actual customer and mark their journey using a customer journey map slide template designed by SlideKit. Identify their interests, needs, and expectations. Mark their path from the awareness stage to the purchase of a product. These slides are useful for entrepreneurs, product managers, and marketing managers to present the customer experience. Focus on each step of their journey and make improvements if needed for better user customer engagement and experience. Download this customer journey infographic PowerPoint templates now and create high-quality presentations.

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Can I customize the PowerPoint templates to match my branding?

Yes, all our PowerPoint templates are fully customizable, allowing you to edit colors, fonts, and content to align with your branding and messaging needs.

Will your templates work with my version of PowerPoint?

Yes, our templates are compatible with various versions of Microsoft PowerPoint, ensuring smooth usage regardless of your software version.

What software are these templates compatible with?

Our templates work smoothly with Microsoft PowerPoint and Google Slides. Moreover, they’re compatible with Apple Keynote, LibreOffice Impress, Zoho Show, and more, ensuring flexibility across various presentation software platforms.

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Must-have User Journey Map Templates with Examples and Samples

Must-have User Journey Map Templates with Examples and Samples

Deepika Dhaka

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When you think about Apple, Netflix, Zappos, and Amazon, pause and reflect on what makes them your favorites beyond their fantastic products and services. Undoubtedly, it's the exceptional customer experience they deliver. It's their dedication to customer-centricity that shapes unforgettable user journeys.

Let’s take the example of an iPhone. Apple creates a remarkable experience throughout the customer journey. It begins right from the exploration phase (featuring a user-friendly website). It continues till the communication of product delivery (engaging email and SMS updates after or during the purchase decision). An essential part of the journey, which people often don’t realize, is when you open a new iPhone. Even though it only takes a few seconds to lift the lid, it's filled with excitement, anticipation, and happiness. This moment is a big part of what makes buying the iPhone enjoyable. And not to forget, people enthusiastically share "Unboxing iPhone" moments through reels and stories, underscoring the profound impact of a user journey.

Crafting and communicating a map, therefore, is crucial for optimizing sales and marketing processes. But how can you create one that addresses the pain points and creates a loyal fanbase and returning clients? 

If you're a marketing or sales professional or a UX designer tasked with sculpting an offline or online user journey map for your organization, our solution awaits you— the User Journey Map Templates. 

Explore these Pain Point Templates to identify and resolve business and customers problems

User Journey Map Templates to Create Memorable Customer 

ExperiencesRevolutionize your customer insights with our cutting-edge User Journey Map Template—a strategic resource for effective user interactions. From initial engagement to ultimate conversion, this template presents a visual storyline of emotions, requirements, and touchpoints, directing your business strategies toward unprecedented achievements. Harness the power of personalized engagement, fine-tune pain points, and cultivate loyal customer relationships.

The unique part?  The 100% customizable nature of the templates provides you with the desired flexibility to edit your presentations. The content-ready slides give you the much-needed structure. 

 Let’s begin!

Template 1: End-User Journey Mapping PowerPoint Presentation

Introducing a comprehensive solution for all your user journey mapping requirements. This all-inclusive toolkit is designed to assist you in creating and conveying crucial aspects, such as comprehending the customer mapping process, essential statistics, and mapping elements. It will lead you through the stages, steps, and layers of user journey mapping while showcasing touchpoints. With its content-rich tables, graphs, flowcharts, and other visuals, this PowerPoint Presentation guarantees a seamless experience. Download it now!

End-User Journey Mapping PowerPoint Presentation

Download this template

(Explore these Improvement Plan Templates providing a structured roadmap for setting goals, implementing actions, and monitoring progress to enhance performance and foster a culture of continuous improvement.)

Template 2: User Journey Mapping for Software Development

Initiating your software development journey begins with crafting a precise User Journey Map. Start on the right foot with our PowerPoint Slide, offering a structured flowchart for team onboarding, customer onboarding, and user activities. It also incorporates a section outlining software user tasks like creating logins, verifying customer details, and inviting colleagues to the portal. You can tailor the journey on this slide to meet your client's specific needs. Get it now!

User Journey Mapping for Software Development

Template 3: Addressing User Journey Based on Customer Requirement

This PPT Slide portrays a user journey the project manager can use to map the customer journey across stages. It also includes details about the channels and critical metrics. Encompassing five stages, this template is a great option to educate and entice your audience. Use this template to document Awareness, Consideration, Convert, and Loyalty information and highlight the channels and critical metrics to incorporate.  Grab it now to reap its full benefits.

Addressing User Journey Based on Customer Requirement

Template 4: Multiple User Journey Map PPT Slide

For those seeking to showcase the journeys of multiple users on a single page, this PPT Slide is the perfect choice. It allows you to emphasize the journey starting with user sign-up, progressing through onboarding, and then monitoring the following behavior  — whether the user abandons the tools, continues as a free user, or upgrades instantly. It's a foolproof method for presenting user journeys based on which you can make strategic decisions. Download it today!

Multiple User Journey Map PPT Slide

Chart Success with Precision

Now you know that the User Journey Map is the backbone of differentiating your brand from the rest.  Each touch point with the customer matters whether it be early in the journey or towards the end. Customers value and appreciate a consistent journey, and yours can be a brand that does this exceptionally well. Simply download these popular User Journey Map Templates and gain raving fans and repeat customers.

PS. Explore this handy guide with the most popular Customer Journey Map Templates , with content-ready samples and examples.

FAQs on User Journey Map

What is a user journey map.

A user journey map is a visual representation that illustrates the steps, experiences, emotions, and touchpoints a user goes through when interacting with a product, service, or system. It helps organizations understand and optimize the user's experience.

How do I create a user journey map?

Creating a user journey map involves several steps:

Define Your User Persona : Start by identifying your target user or customer persona.

Research and Data Collection: Gather data on user behavior, pain points, and emotions.

Map the Journey: Create a visual representation of the user's experience, including stages, touchpoints, and emotions.

Identify Pain Points and Opportunities: Analyze the map to pinpoint areas for improvement and opportunities to enhance the user experience.

Implement Changes: Develop strategies and initiatives to address the identified issues and improve the user journey.

Test and Iterate: Continuously test and refine the user journey map based on user feedback and evolving needs.

What are the four stages of journey mapping?

The 4 stages of journey mapping typically include:

Research: Gather data about user behavior, needs, and pain points through methods like surveys, interviews, and analytics.

Mapping: Create a visual representation of the user journey, highlighting key touchpoints and emotions.

Analysis: Analyze the map to identify pain points and opportunities for improvement.

Implementation: Based on the insights gained, develop and execute strategies to enhance the user experience.

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Customer Journey Map

Customer Journey Map

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SlideGarage’s Customer journey map template for PowerPoint , Slides and Keynote helps convey your customer journey in a precise manner whether which details about the journey already made and the journey ahead with clear goals.

We build our businesses around customers and customers become the lifeline of your business. Understanding the customer better and Commiserating with your customer’s pain areas, wants, and needs is vital for your business success. In order to do that many teams use customer journey maps. A customer journey map (CJM) is a visual representation of your customer’s experience and the journey that lies ahead to move towards the right goals set. It allows you to capture the path that a customer follows when they buy a product, sign up for a service, or otherwise interact with your site.

SlideGarage’s Customer journey map template for PowerPoint, Slides and Keynote include:- ● Simple customer journey map template ● B2B customer journey map template ● B2C customer journey map template ● Mapping customer journey PowerPoint template

Use SlideGarage’s easy to edit Customer Journey Maps which are beneficial because they are infinitely adaptable and customizable. Teams of all kinds of business, from sales to engineering, can use these customer journey maps to understand the customer better, solve problems and fill gaps in solutions provided to customers. A basic map includes a specific persona, the steps beginning-to-end of the customer experience, and the potential highlights and milestones achieved. There are multiple customer journey map slide templates to choose from and you can basically use it to your advantage to communicate your message effectively to your audience.

Use customer journey maps anytime you need to visualize your customer’s experience. A CJM allows you to focus on the most influential channels and touchpoints of your customer’s journey. Once you can see all phases, you can see where there is room for improvement to meet their expectations to build a better customer experience.

Many teams use customer journey mapping as an instrument to solve a specific problem. For example, if you’re experiencing drop in sales for your customer, a CJM can help you see where your customer might encounter a roadblock that drives them to part ways with your brand. Customer journey maps come in handy during challenging situations and helps you to design and bring the right solutions to your customers.

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I am working in travel company and I got a presentation task. And my boss told me to prepare presentation, I got very nervous then my housemate told me about slidegarage and I used there free templates and then I purchased there templates and Now I am very happy with it.. Thankyou so much.

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Customer Journey Slide Templates For PowerPoint Presentations

We offer a variety of editable user journey map templates to visualize user behavior and stay focused on the customer’s needs when making decisions.

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Customer Journey 6 PowerPoint Template

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Customer Journey Roadmap PowerPoint & Google Slides Template

Customer Journey Roadmap PowerPoint & Google Slides Template

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Customer Journey 12 PowerPoint Template

Customer Journey 12 PowerPoint Template

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Animated Spiral Customer Journey PowerPoint Template

Animated Spiral Customer Journey PowerPoint Template

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Puzzle Diagram 5 PowerPoint Template

Puzzle Diagram 5 PowerPoint Template

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Animated Customer Journey Roadmap 1 PowerPoint Template

Animated Customer Journey Roadmap 1 PowerPoint Template

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Customer Journey Circular PowerPoint Template

Customer Journey Circular PowerPoint Template

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Customer Journey Map 2 PowerPoint Template

Customer Journey Map 2 PowerPoint Template

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Customer Journey Map Timeline Template for MS PowerPoint & Google Slides

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Customer Journey Roadmap PowerPoint & Google Slides Template 2

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What Is A Customer Journey Slide?

A customer journey tracks all customer interactions with your brand, from awareness to post-purchase. A customer journey map visually depicts this journey through the use of emotions and touchpoints. With the help of a customer journey PPT template, you can present customer insights in a clear and engaging presentation.

Who Can Use A Customer Journey Slide?

Understanding the user journey is vital to any business as it shifts the focus from the business processes to the customer’s interactions. This helps professionals prioritize the user’s needs while pinpointing pain points and opportunities. Anyone who wishes to understand and depict their customer journey in a visual form can use a user journey slide. Some common uses of such business presentation templates are:

  • Marketing professionals can tailor campaigns to reach their customers at the right time and place in their journey. They can use identified pain points to personalize their marketing and create targeted content that addresses the user’s needs and questions.
  • Product Teams can identify areas for improvement of the product and user experience (UX) with the help of a customer journey PPT template. They can also effectively communicate the value proposition to stakeholders and secure buy-in for product initiatives.
  • Sales Teams can use user journey maps to identify the most relevant channels for each touchpoint, leading to more effective lead nurturing and targeted prospecting.
  • Customer Success Teams identify potential churn risks and ensure a smooth onboarding process. A customer journey slide can also be used to create targeted training modules, personalized support plans, and proactive check-ins to ensure customers are getting the most value out of the product or service.

Why Choose SlideUpLift’s Customer Journey Slides?

Using a customer journey slide template can give you a head start on presentation design, helping you focus more on the content. SlideUpLift ’s PowerPoint journey map template collection helps you do that and much more:

  • Pre-defined Stages & Touchpoints: Our templates come with pre-built sections for each customer journey stage and offer ways to visually represent touchpoints with your brand. 
  • Customization: Our templates are 100% editable.
  • Software Compatibility: Our customer journey templates work well with both PowerPoint and Google Slides.
  • Use AI Slide Editor to modify the template: Use our AI editor to change colors or auto-populate text specific to your customer journey. It is the perfect helping hand for designing presentations.
  • Ask us to build your customer journey: If you liked our template and want us to edit it based on your specific customer journey, please put in a request to our presentation design services to modify it based on your needs.

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What are the touchpoints in customer journey mapping.

A touchpoint is where your customers interact with your brand which might change the way your customer feels about your brand, product, or service. Understanding each touchpoint in your user journey map means that you can design better customer experiences.

How To Create A Customer Journey Slide?

Here are the 7 steps to effectively map the consumer journey:

  • Collect data from your customers.
  • Define your personas and their goals.
  • Define different stages of your customer journey.
  • Specify your customer’s actions, thinking, and emotions.
  • Define key highlights of your brand.
  • Write down the opportunities for improvement.
  • Prioritize and execute changes. 

What Are The Stages Of The Customer Journey?

There are five widely agreed-upon stages in a typical customer journey slide template. These are:

  • Awareness Stage: This is where potential customers first become aware of your brand or the problem you solve.
  • Consideration Stage: Here, customers who are aware of their problem start researching potential solutions, including your brand.
  • Decision Stage: Customers compare different options and ultimately decide whether to purchase your product or service.
  • Experience Stage: This is where customers use your product or service and form an initial impression.
  • Loyalty Stage: In this stage, you aim to turn satisfied customers into loyal advocates who repurchase and recommend your brand.

What Are The 4 Types Of Customer Journey Slide Templates?

There are four different types of customer journey slide templates:

  • Current State: These journey maps show what your customers do and feel as they interact with your brand today.
  • Future State: These journey maps show what your customers will do and feel as they interact with your brand at some point in the future.
  • Service Blueprint: Journey blueprints can help you identify and examine the root causes of existing customer pain points
  • Day In The Life: These maps highlight pain points in consumers’ lives, they are best suited for driving innovation through addressing unmet customer needs.

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4-Step Customer Journey Mapping Template for PowerPoint

The 4-Step Customer Journey Mapping Template for PowerPoint is a creative presentation layout for mapping the customer journey phases. Customer journey mapping means creating an outline of distinct steps followed by the users to become customers. The map displays the various touchpoints by which the users interact with the brand and their particular experience. It can either be a theoretical track created using the user personas or a physical storyline of a customer. Thus, our 4-step customer journey map can be used for either purpose by editing its components accordingly. The customer journey maps help the marketing and sales departments enhance the touchpoints and analyze the positive or negative results of the new marketing strategies. Professionals also devise new policies for the betterment of the user experience.

Our 4-Step Customer Journey Mapping Template for PowerPoint is a horizontal process diagram designed using the illustration of folded ribbon. Each curve depicted through a distinct shade represents the stages of the customer journey. These curves show the editable phase number labels and meaningful icons. And in between, there are description and title areas where users can add the representative headings for each stage. The two ends of the ribbon show starting and ending year timeline tags.

The presenters can choose between the two available background color variations of the template slide. Likewise, they can edit this process diagram design according to the requirement, i.e., change the timeline label from years to months. Also, the step title can be used in place of the phase number, e.g., the four stages for a customer journey map Awareness, Consideration, Decision, and Service. Overall the design of the slides is made attractive through appropriate font color contrast with the background. Presenters can use these slides to discuss the customer journey and its aspects in their professional presentations. Further, the template is entirely editable, and users can customize it using PowerPoint or Google Slides. Alternatively, you can download other customer journey map templates or process diagram slides for presentations.

Editable Slide Template for Customer Journey Mapping

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The journey roadmap templates are an excellent aid when it comes to creating a presentation that represent a journey. Whether it is a personal journey or that of a business product, these templates can help you map it all. The templates’ themed layouts with markers for important milestones are all you need to get started.

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Customer Journey Maps & Infographics

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For a product to work 100%, you must understand 100% of the customer's needs. And not only their needs, but also their opinions, understanding who the customer is, identifying their motivations and doubts or looking for the “touchpoints” between the product and the customer. All this study and process is included in the field of "customer experience". For this reason, the Slidesgo team has designed some infographics to use in presentations on customer experience studies. They are the perfect complement: just edit the one you want, copy it, and paste it into your presentation.

Features of these infographics

  • 100% editable and easy to modify
  • 32 different infographics to boost your presentations
  • Include icons and Flaticon’s extension for further customization
  • Designed to be used in Google Slides, Canva, and Microsoft PowerPoint and Keynote
  • 16:9 widescreen format suitable for all types of screens
  • Include information about how to edit and customize your infographics

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Attribution required If you are a free user, you must attribute Slidesgo by keeping the slide where the credits appear. How to attribute?

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Free Google Slides theme, PowerPoint template, and Canva presentation template

Designed for business professionals, this minimalist infographic is perfect for visualizing your team’s strengths and areas for growth. Whether you’re preparing a PowerPoint presentation or a Google Slides deck, this black-themed template will help you convey complex data in a clear, concise manner. Ideal for performance reviews, team meetings, and strategic planning sessions, it transforms raw data into actionable insights that drive decision-making.

Features of this template

  • 6 ready-to-use 16:9 infographics completely customizable to suit your needs
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COMMENTS

  1. Free Customer Journey Map PPT Templates and Google Slides

    Step into your customer's shoes with our customer journey maps PowerPoint templates and Google Slides Themes. Present every touchpoint, from the first interaction to ongoing engagement. Crafted for clarity and fully customizable, these free templates translate complex journeys into captivating visual narratives. Present Your Customer's Path ...

  2. Customer Journey Map for Google Slides and PowerPoint

    Free Google Slides theme, PowerPoint template, and Canva presentation template. Prepare for your next meeting an appealing presentation where you show the customer journey, that is, what path your customers follow from the point when they're interested in your product until they purchase it. We're offering you timelines, roadmaps, tables and ...

  3. Journey Mapping PowerPoint Templates

    Download journey mapping templates for PowerPoint and Google Slides. Our 100% editable journey mapping slides and templates for presentations can help to prepare awesome presentations visualizing a customer journey. A journey slide can be used to represent a variety of journey concepts, for example, to visualize the flow of the user in a new SaaS platform, or as part of a brick and mortar ...

  4. Customer Journey Map . Free PPT & Google Slides Template

    Ideal for business professionals, this green-themed, minimalistic Customer Journey Map template is designed to visualize and optimize your customer's experience. Perfect for presentations, this versatile template is available in both PowerPoint and Google Slides formats. Use it to identify pain points, improve touchpoints, and streamline your ...

  5. Customer Journey Map Template PPT

    Free Customer Journey Map Template PPT. Free Customer Journey Map Slides. If this is your first time doing customer journey mapping, start with the clean 4-step journey map. This basic customer journey map focuses on the steps of the process itself. Once you have every step mapped out and validated, you can add the emotional layer.

  6. Free Customer Journey Map Template for PowerPoint

    The Free Customer Journey Map Template for PowerPoint presents four phases of customer interaction with an organization. The 1-slide PowerPoint template for customer journey provides an overview of user experience from three perspectives. The aforementioned are the process, feelings, and pain points. The map template presents a data table ...

  7. Journey PowerPoint Templates & Presentation Slides

    A Journey Slide Template is a pre-designed presentation slide that you can use to illustrate your business journey or process. It helps you present key milestones, goals, and processes. It also allows you to use a Journey Slide Template that makes it easier to present complex information in a clear, visually appealing, and easy-to-follow manner.

  8. 40+ Customer Journey Map Templates

    Download our free customer journey map template or explore our premium options. Remember, a well-crafted map can help in shaping the best user experience for your audience. Dive in and start mapping your customer's journey today! 40+ Free and Premium Customer Journey Map Templates for PowerPoint PPT, Google Slides and Keynote. Easy to Edit.

  9. Customer Journey Map PowerPoint Template

    By mapping out the journey from beginning to end, you can identify common pain points and make necessary changes to optimize the experience. Our customer journey PowerPoint template is perfect for visualizing the customer journey. Just enter your data and watch as the map comes to life, revealing insights that would otherwise be hidden.

  10. Doodle Customer Journey Map

    The customer journey is the "journey" that our client makes from the moment a need arises until they solve it with the purchase of a product or service. As entrepreneurs and marketers, it is important to know this path to offer the best customer experience so that they end up choosing our brand. In this doodle style infographic template, we ...

  11. Customer Journey Map PowerPoint Template

    Customer Journey Map PowerPoint Template. Depict your actual customer and mark their journey using a customer journey map slide template designed by SlideKit. Identify their interests, needs, and expectations. Mark their path from the awareness stage to the purchase of a product. These slides are useful for entrepreneurs, product managers, and ...

  12. Top 10 Customer Journey Map Examples with Templates and Samples

    Template 4: Customer Journey Mapping Example. Introducing a well-structured template for a customer journey map in software. This template illustrates stages of the customer lifecycle, namely pre-sales, onboarding, education, and support, and highlights the corresponding touch points and related frustrations.

  13. Customer Journey Map Template

    This PowerPoint template takes you through the full customer journey through. The template is colorful, vibrant, and has several layouts to present both qualitative and quantitative data. It provides a timeline view, bar chart, line graph and traditional table format. Each slide includes layouts for text descriptions, data visualization ...

  14. 6 Free Customer Journey PowerPoint Templates!

    Customer Journey Map Template. This colorful customer journey PowerPoint template will help you get your audience's attention from the get-go. Its bright slides have everything you might need to showcase all the information concerning your customers' decision process. It'll help you identify your customers' interaction with your brand ...

  15. Customer Journey Map Templates for PowerPoint & Google Slides

    5A Customer Path PowerPoint Template. Customer Journey Map templates are visual illustrations of the customers' experience with a company, from initial awareness to post-purchase. It helps you as a brand to understand your customers' pain points and needs. Using a Customer Journey PowerPoint Map can be beneficial for businesses as it helps ...

  16. Must-have User Journey Map Templates with Examples and Samples

    Template 4: Multiple User Journey Map PPT Slide . For those seeking to showcase the journeys of multiple users on a single page, this PPT Slide is the perfect choice. It allows you to emphasize the journey starting with user sign-up, progressing through onboarding, and then monitoring the following behavior — whether the user abandons the ...

  17. Customer Journey Map Template

    Mapping customer journey PowerPoint template. Use SlideGarage's easy to edit Customer Journey Maps which are beneficial because they are infinitely adaptable and customizable. Teams of all kinds of business, from sales to engineering, can use these customer journey maps to understand the customer better, solve problems and fill gaps in ...

  18. Premium & Free Customer Journey Slide Templates

    A Customer Journey slide is a visual representation of the key highlights of a customer's experience with a company, product, or service. A PowerPoint Customer Journey map template helps sho. wcase a buyer's first interaction with the brand to their entire journey of becoming a customer. User Journey can be presented in many creative ways ...

  19. Pastel Minimal Customer Journey Maps and Infographics. Free PPT

    1. Open the template in Canva. 2. In Canva click on "Share" at the top right-hand corner, then click "More" 3. Scroll down further and you will see "Google Drive" button. 4. Choose the "PPTX" or Powerpoint file type. Make sure to click "All Pages" on select pages. 5. Your template is exported to Google Slides!

  20. Customer Journey Map How-To (+7 Templates & Examples)

    Slideegg offers tons of free customer journey map templates you can use for Powerpoint. Below is just one example, but there are additional formats including tables, steps, and infographics. 3. Youexec's customer journey map slide deck template. Youexec.com provides a set of slides for customer journey mapping.

  21. 4-Step Customer Journey Mapping Template for PowerPoint

    The 4-Step Customer Journey Mapping Template for PowerPoint is a creative presentation layout for mapping the customer journey phases. Customer journey mapping means creating an outline of distinct steps followed by the users to become customers. The map displays the various touchpoints by which the users interact with the brand and their particular experience.

  22. Journey Road Maps

    Product details. The journey roadmap templates are an excellent aid when it comes to creating a presentation that represent a journey. Whether it is a personal journey or that of a business product, these templates can help you map it all. The templates' themed layouts with markers for important milestones are all you need to get started.

  23. Customer Journey Maps & Infographics

    32 different infographics to boost your presentations. Include icons and Flaticon's extension for further customization. Designed to be used in Google Slides, Canva, and Microsoft PowerPoint and Keynote. 16:9 widescreen format suitable for all types of screens. Include information about how to edit and customize your infographics.

  24. Capability Heat Map Infographic. Free PPT & Google Slides Template

    1. Open the template in Canva. 2. In Canva click on "Share" at the top right-hand corner, then click "More" 3. Scroll down further and you will see "Google Drive" button. 4. Choose the "PPTX" or Powerpoint file type. Make sure to click "All Pages" on select pages. 5. Your template is exported to Google Slides!