mckinsey public sector journey benchmark survey 2018

IMAGES

1. How the public sector can remain agile beyond times of crisis (McKinsey

   

2. Mckinsey Transformation Journey Map

   

3. The McKinsey Decision Journey and social marketing

   

4. McKinsey chart make-over

   

5. Customer journey models [McKinsey model & RACE Framework]

   

6. The customer journey according to the McKinsey model