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Hackers may have stolen your Social Security number in a massive breach. Here's what to know.

By Aimee Picchi

Edited By Anne Marie Lee

Updated on: August 19, 2024 / 9:51 AM EDT / CBS News

A new lawsuit is claiming hackers have gained access to the personal information of "billions of individuals," including their Social Security numbers, current and past addresses and the names of siblings and parents — personal data that could allow fraudsters to infiltrate financial accounts or take out loans in their names. 

The allegation arose in a lawsuit filed earlier this month by Christopher Hofmann, a California resident who claims his identity theft protection service alerted him that his personal information had been leaked to the dark web by the "nationalpublicdata.com" breach. The lawsuit was earlier reported by Bloomberg Law.

The breach allegedly occurred around April 2024, with a hacker group called USDoD exfiltrating the unencrypted personal information of billions of individuals from a company called National Public Data (NPD), a background check company, according to the lawsuit. Earlier this month, a hacker leaked a version of the stolen NPD data for free on a hacking forum, tech site Bleeping Computer reported . 

That hacker claimed the stolen files include 2.7 billion records, with each listing a person's full name, address, date of birth, Social Security number and phone number, Bleeping Computer said. While it's unclear how many people that includes, it's likely "that everyone with a Social Security number was impacted," said Cliff Steinhauer, director of information security and engagement at The National Cybersecurity Alliance, a nonprofit that promotes online safety.

"It's a reminder of the importance of protecting yourself, because clearly companies and the government aren't doing it for us," Steinhauer told CBS MoneyWatch.

In a statement posted to its website, NPD said the breach involved a "third-party bad actor that was trying to hack into data in late December 2023, with potential leaks of certain data in April 2024 and summer 2024."

The company added that it is working with law enforcement and government investigators. NPD said it "will try to notify you if there are further significant developments applicable to you."

Here's what to know about the alleged hack. 

What is National Public Data? 

National Public Data is a data company based in Coral Springs, Florida, that provides background checks for employers, investigators and other businesses that want to check people's backgrounds. Its searches include criminal records, vital records, SSN traces and more information, its website says.

There are many similar companies that scrape public data to create files on consumers, which they then sell to other businesses, Steinhauer said.

"They are data brokers that collect and sell data about people, sometimes for background check purposes," he said. "It's because there's no national privacy law in the U.S. — there is no law against them collecting this data against our consent."

What happened with the USDoD hack?

According to the new lawsuit, USDoD on April 8 posted a database called "National Public Data" on the dark web, claiming to have records for about 2.9 billion individuals. It was asking for a purchase price of $3.5 million, the lawsuit claims. 

However, Bleeping Computer reported that the file was later leaked for free on a hacker forum, as noted above. 

How many people have been impacted?

The number of people impacted by the breach is unclear. Although the lawsuit claims "billions of individuals" had their data stolen, the total population of the U.S. stands at about 330 million. The lawsuit also alleges that the data includes personal information of deceased individuals.

Bleeping Computer reports that the hacked data involves 2.7 billion records, with individuals having multiple records in the database. In other words, one individual could have separate records for each address where they've lived, which means the number of impacted people may be far lower than the lawsuit claims, the site noted.

The data may reach back at least three decades, according to law firm Schubert Jonckheer & Kolbe, which said on Monday it is investigating the breach.

Did NPD alert individuals about the hack? 

It's unclear, although the lawsuit claims that NPD "has still not provided any notice or warning" to Hoffman or other people affected by the breach. 

"In fact, upon information and belief, the vast majority of Class Members were unaware that their sensitive [personal information] had been compromised, and that they were, and continue to be, at significant risk of identity theft and various other forms of personal, social, and financial harm," the lawsuit claims. 

Information security company McAfee reported that it hasn't found any filings with state attorneys general. Some states require companies that have experienced data breaches to file reports with their AG offices. 

However, NPD posted an alert about the breach on its website, stating that it believes the information breached includes names, email addresses, phone numbers, Social Security numbers and mailing addresses.

Can you find out if your data was part of the hack?

There are tools available that will monitor what information about you is available on the dark web, noted Michael Blair, managing director of cybersecurity firm NukuDo. Commonly breached data includes your personal addresses, passwords and email, he added.

One such service is how Hofmann, who filed the lawsuit, found out that his information has been leaked as part of NPD breach.

"Make sure to use reputable companies to look that up," Blair said. 

What should I do to protect my information?

Security experts recommend that consumers put freezes on their credit files at the three big credit bureaus, Experian, Equifax and TransUnion. Freezing your credit is free, and will stop bad actors from taking out loans or opening credit cards in your name. 

"The biggest thing is to freeze your credit report, so it can't be used to open new accounts in your name and commit other fraud in your name," Steinhauer said. 

In its statement, NPD also urged people to put free fraud alerts on their accounts, which "tells creditors to contact you before they open any new accounts or change your existing accounts," it said. You'll have to contact just one of the three credit bureaus to create a fraud alert, and that agency will alert the others.

Steinhauer recommends consumers take several additional steps to protect their data and finances:

• Make sure your passwords are at least 16 characters in length, and are complex. 
• Use a password manager to save those long, complex passwords.
• Enable multifactor authentication, which Steinhauer calls "critical," because simply using a single password to access your accounts isn't enough protection against hackers. 
• Be on alert for phishing and other scams. One red flag is that the scammers will try to create a sense of urgency to manipulate their victims.
• Keep your security software updated on your computer and other devices. For instance, make sure you download the latest security updates from Microsoft or Apple onto your apps and devices. 

You can also get a tracking service that will alert you if your data appears on the dark web. 

"You should assume you have been compromised and act accordingly," Steinhauer said. 

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Aimee Picchi is the associate managing editor for CBS MoneyWatch, where she covers business and personal finance. She previously worked at Bloomberg News and has written for national news outlets including USA Today and Consumer Reports.

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Reviews about good times travel.

• B B. October 29, 2021, 5:57 pm Every trip, whether it's a 1 day or multiple, is well planned and informative. 0 0 Reply
• Toni K. August 27, 2021, 7:14 pm Very helpful, they always plan good trips whether 1 day or longer. Professional staff, I never have had any issues with Good Times Travel. 0 0 Reply
• Susan C. June 13, 2021, 6:07 pm I love how informative all the trips are. 0 0 Reply
• Steve P. May 30, 2021, 5:55 pm Too many stops..not enough time at each stop..not even info about the TrainTold it was a little walk up Hill but for someone in their seventies it was a hard yet then there's seventies it was a hard climb most of the people were older not young like the tour guide Will not come back until the mass are gone it was terrible I have breathing problems 0 0 Reply
• Lucy B. May 24, 2021, 4:32 am I really enjoyed our trip down route 66. I look forward to going on more trips. Our bus driver was great and our guide was very nice and informative. I give 5 star for this trip 0 0 Reply
• Kathy H. April 18, 2021, 10:00 pm As always GTT has not skipped a beat during Covid. Same quality tours, outstanding, friendly tour director service,Victoria was wonderful. Isabelle provided quality driving skills, very helpful and friendly. I felt extremely safe in a clean well maintained coach. GTT travelers combined with a protocols with bo negative issues. It was my first return trip with GTT and I was so happy to be back. Thanks you all. Kathy Harris 0 0 Reply
• raie w. December 4, 2020, 4:10 am Very helpful and efficient. 0 0 Reply
• Cindy K. October 28, 2020, 5:07 am Great experience. Great tour guide Great bus driver. Going to go on more adventures!! 0 0 Reply
• Bob O. March 5, 2020, 8:11 pm NEVER BEEN THERE 0 0 Reply
• Richard M. January 28, 2020, 2:59 am Wonderful and caring staff!! 0 0 Reply
• Helene D. January 14, 2020, 1:19 am Always wonderful service with Good Times travel and I've been taking tours with them for 30 years! I've lived and travelled all over the world. I know the tour companies that I can count on and I can count on Good Times for a great experience. I'm always wary of a negative review, which is usually written by a negative person!! Lol!!! 0 0 Reply
• CW B. November 23, 2019, 10:10 pm Great, well organized trips 0 0 Reply
• Dan C. October 17, 2019, 4:59 pm I, my wife & friends have gone on many of the Good Times trips to Glendale Theater + tours of various parts of LA. Each trip was enjoyable 0 0 Reply
• MM H. January 2, 2019, 8:15 am Overall good company. Some of their tour guides have lots of rules for the passengers. Most people in the office are very knowledgeable. 0 0 Reply
• Virginia P. December 9, 2018, 12:53 am Love this company 0 0 Reply
• Tori P. June 1, 2017, 8:01 pm Great selection of travel options. 0 0 Reply
• Tina H. March 14, 2017, 6:19 am The Best Travel to use when you want to get away For the Day, or several Days!!!!! 0 0 Reply
• JUNE O. May 1, 2016, 10:02 pm We always use Good Times Travel when possible. Our first trip a few years ago with Dustin on the three day Yosemite trip convinced us as to the quality of this family oriented company, we have traveled a lot so believe our opinion is valid. 0 0 Reply
• DELORES N. November 16, 2015, 7:47 pm I WENT ON THE LAUGHLIN GET AWAY. IT WAS GREAT. I HAVE A MOBILITY PBM AND THE LEADER AND DRIVER ASSISTED ME GETTING ON AND OFF THE BUS. THE LETTERMEN SHOW WAS FANTASTIC. HOTEL ROOM WAS NEAR THE ELEVATOR. HAD A GREAT TIME WILL DEFINITELY DO IT AGAIN. 0 0 Reply
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How Did Mpox Become a Global Emergency? What’s Next?

The virus is evolving, and the newest version spreads more often through heterosexual populations. Sweden reported the first case outside Africa.

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By Apoorva Mandavilli

Apoorva Mandavilli covered the 2022 mpox outbreak and the Covid-19 pandemic.

Faced once again with a rapidly spreading epidemic of mpox, the World Health Organization on Wednesday declared a global health emergency. The last time the W.H.O. made that call was in 2022, when the disease was still called monkeypox.

Ultimately the outbreak affected nearly 100,000 people worldwide, primarily gay and bisexual men, including more than 32,000 in the United States.

The W.H.O.’s decision this time was prompted by an escalating crisis of mpox concentrated in the Democratic Republic of Congo. It recently spread to a dozen other African countries. If it is not contained, the virus again may rampage all over the world, experts warned.

On Thursday, Sweden reported the first case of a deadlier form of mpox outside Africa , in a person who had traveled to the continent. “Occasional imported cases like the current one may continue to occur,” the country’s public health agency warned.

“There’s a need for concerted effort by all stakeholders, not only in Africa, but everywhere else,” Dr. Dimie Ogoina, a Nigerian scientist and chair of the W.H.O.’s mpox emergency committee, said on Wednesday.

Congo alone has reported 15,600 mpox cases and 537 deaths, most of them among children under 15, indicating that the nature of the disease and its mode of spread may have changed.

Here’s what to know.

Is this the virus we saw in 2022?

This is a different version of the mpox virus.

Mpox is a close relative of the smallpox virus. There are two main types: Clade I, the version that is dominant in Congo, and Clade II, a form of which caused the 2022 global outbreak. (A clade is a genetically and clinically distinct group of viruses.)

Clade I mpox is generally thought to cause more severe illness and to have a much higher mortality rate, which is one reason the W.H.O. is sounding the alarm now. Officials hope to contain this outbreak before it spreads to other continents.

The infection may resemble an ordinary respiratory illness at first but later blooms into a raised rash in the mouth, hands, feet or genitals. The virus spreads mainly through close contact — directly with the skin or fluids of an infected person, or with contaminated bed linens and other items.

Scientists learned during the 2022 outbreak that mpox can spread even in the absence of symptoms. And the rash may be mistaken for other diseases such as measles or chickenpox, particularly in young children.

Who is getting infected this time?

In the 2022 outbreak, mpox spread globally mainly among gay and bisexual men. Behavioral changes in that community helped to contain the virus, and vaccination at the time, or now, will help protect them.

Until recently, most cases in Congo resulted from consumption of contaminated meat or close contact with infected animals and people. But last year, scientists discovered a new subtype of mpox, Clade Ib, which appears to spread from person to person primarily through heterosexual transmission .

Most cases have been observed in prostitutes, truckers and other transient workers.

“Sex is probably the primary driver, and then the secondary driver is close contact and households,” said Dr. Jay Varma, the chief medical officer at SIGA Technologies, which manufactures tecovirimat, a drug used to treat mpox infection.

As with many other infections, most people with healthy immune systems are unlikely to become severely ill with mpox. Those who have weakened immune systems, including those living with H.I.V., are at highest risk of severe illness and death .

Older adults, who are typically more susceptible to infections, may be at least somewhat protected by their childhood vaccinations for smallpox, which ended in the United States in 1972.

Most of the deaths in Congo have been in children under 15, perhaps because their health may already be compromised by poor medical care, malnutrition and the many other pathogens they face.

Has the outbreak spread to the United States or Europe?

Many countries worldwide, including the United States, have continued to see patients with Clade IIb mpox, the version that caused the 2022 outbreak.

So far this year, there have been about 740 cases of mpox in the United States, more than double the number at this time last year, according to the Centers for Disease Control and Prevention.

Just one case of the more severe Clade I infection has been reported in Europe — in Sweden, in a person who had traveled to Africa. Other so-called “imported” cases seem likely. But experts tend to worry more about community transmission.

“I don’t think the risk right now for Americans is high at all, but what this is telling us is that we have to be vigilant,” said Dr. Trish Perl, an infectious disease physician at UT Southwestern Medical Center.

But previous epidemics, including of mpox, illustrate that an uncontrolled outbreak anywhere in the world may eventually turn up everywhere, Dr. Varma said. Since December, the C.D.C. has twice warned clinicians and the general public to remain alert for signs of mpox.

“I really think it’s only a matter of time before North America, Europe, etc., start to see cases,” he said, referring to the deadlier viral subtype. “Unless we invest in disease control everywhere, we’re going to remain always at risk.”

Will the vaccine still protect against mpox?

Two doses of the mpox vaccine Jynneos should protect against all versions of the virus, experts said.

Jynneos, made by Bavarian Nordic, was used in 2022 in the United States and Europe. The vaccine, initially developed against smallpox, should protect against mpox and all other members of that virus family, said Dr. Boghuma Titanji, an infectious diseases physician at Emory University in Atlanta.

Several studies have shown that antibodies prompted by the Jynneos vaccine wane and may be undetectable within a year. But other research has found that two doses effectively prevent severe illness , Dr. Titanji said.

In the United States, however, fewer than one in four people for whom vaccination was recommended got two doses.

“People were less interested in coming back and getting that second dose, or even starting the course of their vaccination,” Dr. Titanji said. “Maybe we will see an increase in uptick in vaccination, and this will serve as a reminder for people to come in and get vaccinated.”

In 2022, the federal government provided the shots at no cost. Jynneos is now commercially available, and some insurance companies may cover the cost.

For some patients, the shots may prove too expensive , Dr. Perl said. If mpox cases were to escalate, the U.S. government may again make the shots available free of charge, according to a federal official with knowledge of the situation.

Is the U.S. prepared for another bout with mpox?

Yes and no.

Scientists learned a lot about the virus in 2022 and have identified vaccines and treatments. But they do not fully understand how the deadlier virus is spreading in Africa, especially among children, or who is most at risk.

“This is very, very crucial when you think about designing a response strategy,” Dr. Titanji said.

There are few resources allocated to fighting sexually transmitted infections in the United States, said David Harvey, the executive director of the National Coalition of STD Directors.

Officials have not solved the problems that hobbled the response in 2022, including poor uptake of the vaccine and “a shockingly underfunded S.T.I. public health system,” Mr. Harvey said.

“Today, we worry about an mpox outbreak,” he added. “We’re already dealing with syphilis, and tomorrow there will be another outbreak of an S.T.I.”

Apoorva Mandavilli is a reporter focused on science and global health. She was a part of the team that won the 2021 Pulitzer Prize for Public Service for coverage of the pandemic. More about Apoorva Mandavilli

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[Di@l_A.A]] How Can I get in touch with American Airlines fast? #travel~guide

To get in touch with American Airlines quickly, call their main customer service number at -+1-866-738-0699 This line is available 24/7. For faster service, try using their mobile app or website chat feature. You can also tweet @AmericanAir for quick responses. If you're an AAdvantage member, use the dedicated number on your card for potentially shorter wait times. How to Get in Touch with American Airlines Fast? When you need to contact American Airlines quickly, Dial this quick response phone number -+1-866-738-0699 it's important to know the most efficient ways to reach them. Whether you're dealing with a flight change, baggage issue, or any other concern, here's a comprehensive guide to help you get in touch with American Airlines as fast as possible. What's the main customer service number for American Airlines? The primary contact number for American Airlines customer service is -+1-866-738-0699 This number is available 24/7 for all customer inquiries. When you call, be prepared to navigate through an automated system. Have your booking reference or AAdvantage number ready to speed up the process. Remember, while this number is reliable, it may not always be the fastest option during peak times. Are there other ways to contact American Airlines besides calling? Yes, American Airlines offers several contact options: Live Chat: Available on their website and mobile app Twitter: Send a direct message to @AmericanAir for quick responses Facebook Messenger: Chat with American Airlines through their Facebook page Email: Use the contact form on their website for non-urgent matters Text: Send a text to 447 (HLP) for basic flight information and updates While -+1-866-738-0699 is the main call center number, these alternative methods can often provide faster assistance, especially for simpler queries. Thank You.

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We realize that illness and other reasons arise that may make it impossible for you to travel. For this reason, a travel protection policy (which includes cancellation insurance) through a third party is available and it’s highly recommended that you purchase this at the same time you make your initial tour payment. Those who have purchased travel protection and must cancel for a covered reason, will be reimbursed by the travel protection company the balance of any non-refunded funds (minus the travel protection premium). Regardless of the reason, cancellations, credits, and transfers of confirmed bookings result in a costly process of e-mails, letters, phone calls, adjustments, refunds, and penalties/fees assessed by our travel suppliers. Therefore, the below cancellation policies and fees are in place. Note that the below fees are per person and apply if you choose NOT to purchase travel protection or if you cancel for a non-covered reason.

Single-Day Tour Cancellations

• If you cancel 30 or more days prior to the departure date, you may receive a credit minus a $10 p.p. administrative fee* or a refund minus a $25 p.p. administrative fee*.
• If you cancel within 30 days of departure, you may receive a credit (minus $10 p.p.*) or a refund (minus $25 p.p.*) ONLY if your space can be resold from a waitlist.
• In addition to the administrative fee, all non-recoverable or non-transferable fees made to our suppliers on your behalf (for tickets, etc.) will be retained.
• Refund provisions vary from tour to tour and there are exceptions to the above policy and some tours (including those tours involving theatre tickets or high-security access) may have different or additional restrictions.

Multi-Day Tour Cancellations

• If you cancel prior to our established balance payment deadline (generally 60-90 days depending on the tour) you may receive a credit minus a $50 p.p. administrative fee* or a refund minus a $75 p.p. administrative fee*.
• If you cancel after our established balance payment deadline (generally 60-90 days depending on the tour) you may receive a credit (minus $75 p.p.*) or a refund (minus $125 p.p.*).
• If you cancel within 30 days of departure, you may receive a credit (minus $150 p.p.*) or a refund (minus $250 p.p.*) ONLY if your space can be resold from a waitlist.
• If you cancel within 15 days of departure, you may receive a credit (minus $250 p.p.*) or a refund (minus $500 p.p.*) ONLY if your space can be resold from a waitlist.
• In addition to the administrative fee, all non-recoverable or non-transferable fees made to our suppliers on your behalf (for airfare, tickets, lodging, services, etc.) will be retained.
• Refund provisions vary from tour to tour and there are exceptions to the above policy and some tours (including international tours and national park tours) may have different or additional restrictions.

Additional Notes About Cancellations

Credit does not expire and may be left on your account for future use or immediately transferred to another tour. No credits or refunds are available for failure to board the motorcoach on the day of departure.

Traveling Together Safely...

Monday, June 5, 2023   Dear Friends, As travel continues to rebound and become a little more predictable, we continue to add new single-day and multi-day tours to our schedule. Due to the ongoing challenging and fluid travel environment we now live in, along with suppliers finalizing events and pricing much later, releasing tours much closer to departure (1-6 months) allows us to better ensure we can deliver to our guests what we advertise. In 2023 we celebrate our 32nd year! All those years of knowledge and tour planning experience was put to the test the last 3+ years  and 2023 has been no different! You can put your trust in us knowing we are experts in travel planning and now have years of experience of planning travel during a global pandemic and the ongoing challenges it created for the hospitality and tourism industry! We in turn thank you – our guests – for your continued understanding and flexibility both prior to and while on tour with us. While they are traits always needed while traveling, they are needed now more than ever! While we make every effort to operate our tours as outlined in the itinerary, we ask for your patience and to retain a sense of adventure while traveling with us. Situations may arise that necessitate changes to the itinerary. Should we need to adjust the itinerary either prior to or while on tour, these changes will be communicated to you and only done when absolutely necessary.  While it’s certainly more challenging planning travel in this ever-changing environment, we are proud of the way our team has navigated the many challenges to provide new experiences and create new memories for our guests while on the road. We have received tremendous positive feedback from our guests regarding our transparency and updates with any necessary changes to their itinerary and our onboard health and wellness measures designed to keep our guest’s health, well-being and enjoyment our number one priority. To ensure a healthy and enjoyable experience for all guests, our tours are operating with additional health and wellness measures in place. These measures include but are not limited to the following: What We’re Doing to Protect You •Increased air filtration (MERV 13 filters) and cleaning onboard the motorcoach. •Hand sanitization available each time you board the motorcoach. Please sanitize often and wash your hands whenever possible. •Tour directors trained to deny boarding of any guests that show symptoms of being sick and the expulsion of any guests that appear ill while on tour. Expelled guests are responsible for arranging transportation back to their vehicle at their own expense and no refund/credit will be available for any unused portions of the tour. As always, your tour director is there to remove many of the “touch points” involved in travel including the hotel check-in and expedited entry into restaurants, museums and attractions. What We Ask of You •Take personal responsibility for your own health and well-being and consider the well-being of other guests onboard by not traveling when ill. Please don’t board the motorcoach if you’ve had a fever, had chills, a cough, sore throat, difficulty breathing, loss of taste/smell or other symptoms of COVID-19 or the flu (or tested positive or been diagnosed for any illness) during the 7 days prior to departure. •Should you develop any symptoms while on tour, notify the tour director immediately. •Follow all protocols to reduce the spread of illness, as well as those established by any and all governmental agencies/businesses with jurisdiction over the area(s) we will visit. Our established measures may change and your tour director will provide the most up-to-date information. What You Can Do to Protect Yourself •Wear a face mask while onboard the motorcoach, airplanes, trains and in other indoor places where there are a number of people in close confines. Face masks, especially N95 masks – in addition to vaccination – provide the best protection against COVID-19, the flu, colds and other airborne illnesses. Guests should travel with a face mask as specific municipalities and businesses may require them for entry. •Purchase travel protection – a small investment not only protects your funds, but provides countless benefits and peace of mind since travel protection can provide a refund for specific reasons including illness. One of the best parts of traveling is the dreaming, the planning and the anticipation of departing. Take a look at our growing line-up of 2023 tours on this website and start dreaming! Because release new single-day and new multi-day tours often, and because those that we do release tend to fill quickly, we don't have a printed catalog. We update our travelers via our website and via our weekly e-mailer. Be sure you are subscribed to receive our e-mailer in order to receive the latest news and tours as they become available. Let the  good times  roll... Good Times Travel

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Overall rating

Zero stars, I purchased used equipment from them they said worked and one of the most important components did not work and Richard Gracey (the owner) refused to refund or take it back and told me to stop whining and F off. Do not remember or purchase anything from this place.

Great experience with my travel trailer rental!! Excellent communication, fantastic clean loaded trailer, excellent delivery/set up & pick up service- A very thoughtful gift basket was also included upon my arrival- A definite A+ experience!! Will certainly rent from Richard in the future, highly appreciate his company-

3 other reviews that are not currently recommended

OARS American River Outpost

V A. said "I recently went on a one day rafting trip down the South Fork river and I can not say enough great things about the company, especially our guide Mica (or Micah... not sure on the spelling). She was truly phenomenal!!!!! Not only…" read more

in Tours, Rafting/kayaking, Hiking

Scenic Vanlife Rentals and Builds

6.6 miles away from Good Times Travel Trailer Rentals

Maureen D. said "I have been considering a camper can purchase for a few years. I became a Boondockers Welcome host to meet and see those traveing/living in a van. One of my guests had a van from Scenic Vans. After speaking with Kevin, he made a…" read more

in Rv Rental, Rv Repair, Rv Dealers

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