Hays Travel opens new store in Widnes
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Hays Travel has opened a new branch in Widnes, Cheshire.
The shop will occupy a 1,526 sq ft two-storey unit in the town centre on a 10 year lease.
A branch in Moreton, Wirral opened in June and further openings are planned in Hove, Basingstoke, Southsea, Southport and Ormskirk.
Last month the agency chain also acquired CAS Travel in Norfolk, taking over its two shops in in Alysham and Sheringham.
The openings will bring the number of shops in the Hays Travel portfolio to 156: 72 in the south, 59 in the north and 25 in the northwest.
Hays Travel employs more than 1,000 people and last year its sales exceeded £800 million.
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Hays Travel - Widnes Reviews
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24 Albert Road, WA8 6JE Widnes, GB
Reviews 4.9
Most relevant
People knowledgeable
People knowledgeable Product prices competitive Good choice of products And the people in the office really work hard at getting the right holiday and where extremely pleasant
Date of experience : 17 August 2024
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday. Thankyou for you kind words much appreciated
Claire had amazing knowledge of what we…
Claire had amazing knowledge of what we were looking for and steered us with patience and professional confidence in achieving a bucket list holiday for the four of us that was a dream ...is now a reality. Thank you so much Claire a jewel in the Hays Travel Crown.
Date of experience : 13 August 2024
Thank you so so much for such a lovely review. It really was my pleasure booking your holiday and thank you for putting your trust in me to do so. I wish I was coming with you, it will be amazing. See you soon. Claire xx
Quick and efficient
Had an unfortunate issue were I had to cancel my initial planned holiday due to unforeseen medical circumstances. Macy at Hays Travel Widnes was able to help me save the summer holiday and help me book an alternative quickly and efficiently.
It was a pleasure to book your holiday. Hope you have a great time , thankyou for booking with us
Ammendment to booking
Had to call in to make a flight ammendment to our previously booked holiday. Nothing was too much trouble for Claire. All sorted in a matter of minutes with no fuss. We feel confident about our journey next year with Hays backup behind us.
Date of experience : 12 August 2024
It was my pleasure booking you cruise, you are both lovely and honestly nothing is too much trouble. See you soon Claire x
Went into the shop ATP Annual Turkey Trip 🇹🇷knowing which…
Went into the shop knowing which holiday and hotel I wanted,I told the travel agent what I wanted and the holiday got sorted out right away.I use the same travel agent 2/3 times a year and never had a problem 👍
Thank you for always booking with me :) Love booking your holidays and talking to you :) Claire x
Excellent travel agency
As always, we were impressed with the professional and friendly service in the Widnes branch. Lucy took time to make sure we got the holiday we were looking for at the best possible price.
Thank you so much for booking with me and for your lovely comments. Lucy x
Very helpful consultant Claire working…
Very helpful consultant Claire working out a package from the ideas we gave her including the best way to include checked in luggage
Date of experience : 14 August 2024
Thank you so much for booking with me, it was a pleasure talking to you. Claire x
Helpful knowledgeable helpful staff and…
Helpful knowledgeable helpful staff and always welcoming , you have a great bunch of girls.
Date of experience : 16 August 2024
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The process was easy and straight…
The process was easy and straight forward booking our holiday.the Staff are brilliant.thank you.
Thank you so much for your booking and your lovely comments. Macy x
Excellent service
This is the 3rd time we have visited Hays Travel and have dealt with 3 different members of staff and have never been disappointed. All of the staff very helpful, friendly and knowledgeable. Overall great experience can't fault it keep up the good work
Date of experience : 27 July 2024
Thank you so much for booking with me, it was a pleasure talking to you, Hope you have a great time. Lucy x
Booked again fab place
We booked r first holiday with hayes the service was amazing an felt at ease that we had any problems we could just contact them we was that impressed with that we booked again with them an service was incredible once again
Thank you so much for booking with me, I hope you have a fabulous holiday. Macy x
Always book with Hayes
Always book with Hayes Staff r fantastic , friendly and always go out of there way to help us Widnes staff r the best
Date of experience : 16 July 2024
Thank you so much for your lovely feedback and for always bookings with us. Claire x
Excellent service at the Widnes Branch…
Excellent service at the Widnes Branch of Hayes Travel. Holiday for November 2025 all sorted. Happy with hotel choice, dining options, flight times and overall costs. Thank you Michelle for all your help.
Date of experience : 31 July 2024
Thank you so much for booking with me. It was a pleasure. Michelle x
Always a fabulous experience with the…
Always a fabulous experience with the girls thay are amazig
Date of experience : 15 August 2024
Thank you for always booking with us, always lovely to see you. Marie xx
Holiday a fantastic place to book it
They listen to us and found a fantastic cr cruise for us my first time going on a cruise looking forward to it xI be using them again
Date of experience : 29 July 2024
It was a pleasure to book your holiday. Thankyou for your lovely review , much appreciated
We were greeted by Macy with a big…
We were greeted by Macy with a big smile and a genuine " good morning". She was very helpful and listened to what we wanted in our holiday. She was very smart in her appearance and easy to talk to. A very nice and polite young lady. A big asset yo you.
Date of experience : 23 July 2024
Always a pleasure to book your holidays. Thankyou so much for your lovely review very much appreciated , Macy x
The best travel agent 👍
The best travel agent 👍 Marie is always so friendly,helpful and efficient, she’s so kind and understanding. Her extensive knowledge about cruise holidays is reassuring.This was our second cruise booking with another two planned. We won’t go anywhere else to book 👍
Date of experience : 06 June 2024
Thanks for the Lovely review Sylvia, it was a pleasure serving you, cant wait to hear all about the cruise when you get back, kind regards Marie
Michelle knew what we wanted and got…
Michelle knew what we wanted and got onto it straight away we booked and was out in less then 20 minutes
Date of experience : 30 July 2024
Thank you so much for booking with me, hope you have a lovely time. Michelle x
Claire the manager looked after me and…
Claire the manager looked after me and my wife went through everything spent the time looking after us so we’re going on are first cruise to the carabean
Date of experience : 09 July 2024
Thank you so much for coming in to see me. So glad I was able to book your cruise. Was lovely talking to you both. See you soon. Claire xx
We got there eventually
Michelle did her best to make sure that we booked the holiday we wanted despite the system not being very user friendly.
Date of experience : 22 June 2024
Thank you so much for booking with me, I hop you have a wonderful cruise. Michelle x
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Assistant Manager - Widnes
Job description.
Competitive salary with unlimited bonus potential
We are looking for experienced Assistant Managers to join our successful teams in our branches. Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company’s high standards are maintained. You will draw upon your supervisory experience to support the branch manager in the day-to-day operation of the branch by motivating the team to deliver exceptional customer service in order to maximise sales and overall profitability.
You will be passionate about finding every customer who walks through the door their ideal holiday. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, in order to achieve both individual and team sales targets.
Our customers are at the forefront of everything we do so exceptional customer service experience is required.
What will be your key responsibilities?
- Maximising sales, whilst assisting the branch manager to ensure the overall profitability of the branch
- Assisting with the effective day-to-day operation of the retail branch and foreign exchange bureau
- Assisting with the supervision, coaching and development of branch staff
- Identifying and meeting customers’ needs by providing exceptional customer service at all times
- Participating in promotional events and activities to increase exposure of the branch
- Using social media to promote offers, generate customer engagement and sales leads
- Leading by example in achieving individual sales targets and objectives
- Assisting and supporting the branch manager to achieve maximum staff productivity whilst ensuring staff motivation is maintained
- Ensuring that excellent customer service experience is provided at all times
- Attending managers' meetings, conferences and other promotional events as required
- Effectively performing administrative duties
- To undertake any other duties that may fall into the job criteria
- To conform with all company policies and procedures, including health and safety
- To treat all employees, customers and suppliers with dignity and respect
- This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved
- Ensuring both branch and staff appearance conforms to company standards
What competencies we are looking for?
- Ability to coach, develop and motivate a team
- Ability to work towards individual and team sales targets
- Excellent communication and customer service experience
- Good accuracy and numerical skills with the ability to understand and interpret financial statistics
- Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business and to
- Ability to assist with the development of employees to maximise job satisfaction and performance
- Competent IT skills
What experience we are looking for?
- At least 2 years’ experience as a Travel Consultant
- A proven sales record
- Passionate about travel and tourism
- Excellent travel product knowledge with a good working knowledge of tour operator systems
- Good sales and presentation skills
- Customer focussed
- Problem solving
- Good leadership skills and experience of working within a supervisory role
- Good organisational and time-management skills
- Excellent communication skills
- A recognised travel qualification (desirable)
If you don’t have experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as an employee who trains to become a Travel Consultant with excellent progression opportunities, see: https://careers.haystravel.co.uk/new-to-travel
About Hays Travel
As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year.
Our values
Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times.
- Motivational
What it’s like to work for us?
Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.
Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
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COMMENTS
Need travel insurance, excursion tickets, or airport parking? Our expert travel agents in Widnes can take care of it all. We have even made travel money easier with our Hays Travel Money Card. Offering great currency rates in-branch and online for foreign exchange on cash or card, sort all your holiday needs in one place with Hays Travel.
Hays Travel Widnes, Widnes. 4,757 likes · 16 talking about this · 10 were here. Cruise Agency
Hays Travel has opened a new branch in Widnes, Cheshire. The shop will occupy a 1,526 sq ft two-storey unit in the town centre on a 10 year lease. A branch in Moreton, Wirral opened in June and further openings are planned in Hove, Basingstoke, Southsea, Southport and Ormskirk. Last month the agency chain also acquired CAS Travel in Norfolk ...
Check Hays Travel in Widnes, Albert Road on Cylex and find ☎ 0151 438 0..., contact info, ⌚ opening hours.
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Find Hays Travel Widnes in Widnes, WA8. Get contact details, videos, photos, opening times and map directions. Search for local Travel Agents & Services near you on Yell.
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Barrhead Travel. 29/33 Albert Road, Widnes, Cheshire, WA8 6JA. Opens in 1 day. Find ⏰ opening times for Hays Travel in 24 Albert Road, Widnes, Cheshire, WA8 6JE and check other details as well, such as: ☎️ phone number, map, website and nearby locations.
Whether you're look for a short UK Break, a sunny Package Holiday, All Inclusive Getaway or something else entirely, our team will help you book the holiday of your dreams.
We're Open Sundays Throughout January we are open every Sunday, opening hours 11am - 4pm We have increased our opening hours during this busy...
As the largest independent travel agency Hays Travel find the nearest of our 500 branches or stores across the UK, and pop in so our amazing team can help with your holiday plans.
Initial Hays Travel complaints should be directed to their team directly. You can find contact details for Hays Travel above. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world ...
Hays Travel work with a wide range of employers/recruiters and is a leading provider of jobs in with Job Reference 032336.
Need travel insurance, excursion tickets, or airport parking? Our expert travel agents in Wimborne can take care of it all. We have even made travel money easier with our Hays Travel Money Card. Offering great currency rates in-branch and online for foreign exchange on cash or card, sort all your holiday needs in one place with Hays Travel.
Discover your dream holiday with Hays Travel, the UK's largest independent travel agent. Book online or visit one of our branches for expert advice and great deals.
Order your travel money from Hays Travel for commission-free currency and buy backs. Get your holiday money by home delivery or free click and collect from over 460 Hays Travel branches.
Use our branch finder for the details of your local Hays Travel team. If you made a booking over the telephone or on our website and have a pre-travel query, please contact our Customer Services team on 0333 033 9985, please make sure you have your booking reference ready. To make a new booking please call: 0800 408 4048.