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Travel Insurance and Rental Cars: What’s Covered?
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If you’re planning on renting a car while traveling, you’ll want to make sure that you’re covered with insurance. Most rental car companies offer some coverage at an extra cost, but these options tend to be expensive. But affordable rental car insurance is out there — it just takes some effort to coordinate.
Many general travel insurance policies offer rental car coverage either as part of their standard plans or as an add-on. Plus, you may have a credit card with rental car insurance already included .
Here's a look at how car rental travel insurance works, what it covers and other options for making sure you’re insured while on the road in a rented car.
Does travel insurance cover car rentals?
Yes, many travel insurance policies include some form of rental car coverage. If it’s not already included in your plan, there may be an option to customize coverage by adding rental car insurance.
Costs vary depending on the overall plan, the coverage limit of the rental car insurance and whether the insurance is primary or secondary.
Primary rental car coverage is the first entity to pay out; "secondary" means the insurance will only cover costs not already paid for by other policies. This is also known as car rental excess insurance, meaning that rental car excess insurance kicks in only after other coverage is exhausted.
If you own a car and have an insurance policy, check if you already have rental car coverage. In the U.S., personal car insurance tends to cover rentals.
» Learn more: Rental car insurance explained
Travel insurance on a rental car
When considering a specific travel insurance policy, comb through its plan documents to see what type of car rental coverage is included.
In general, rental car insurance provided by a travel insurance policy is limited. Unlike a personal car insurance policy or rental car insurance from a credit card, the plan likely won’t cover liability or medical expenses incurred in an accident.
» Learn more: How your credit card has you covered with rental car insurance
Travel insurance policies often offer a collision damage waiver (CDW), which means that the damage your vehicle sustains in an accident will be reimbursed. CDWs may also include coverage for theft.
Some policies exclude specialty vehicles from coverage, while others won’t insure you for cars rented in certain countries.
Of course, it’s also possible to opt for the insurance offered by the rental car company, which can be a hassle-free way to ensure that you don’t end up on the hook in case of an accident.
» Learn more: How to find the best travel insurance
Finding travel insurance with rental car coverage
To find a policy with rental car insurance, head to a travel insurance provider comparison sites like TravelInsurance.com or Squaremouth.
Here's a search on Squaremouth as an example.
First, input your travel information, including when you’re departing, where you’re going, age and state of residence.
Then, the search engine will create a list of all available policies, which can be filtered to those that include rental car insurance.
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Note that the terms of each policy can differ, especially how much coverage you’ll receive for a rental car.
» Learn more: Declining rental car insurance abroad? Know the risks
Credit cards that offer travel insurance with rental car coverage
To get rental car insurance while traveling, you may first want to check your credit cards. Many credit cards offer complimentary rental car insurance for bookings charged to that card.
You’ll find this benefit on a variety of cards, including travel credit cards and cash back credit cards. Here are some options:
![costco travel rental car insurance Chase Sapphire Reserve Credit Card](https://www.nerdwallet.com/cdn-cgi/image/width=1800,quality=85/cdn/images/marketplace/credit_cards/d89e10ed-e781-4d28-ae74-205056a10244/1cff93e8f8a62d1b2764b6845591fb1978a67de54a380773b1b72d9e12cd33de.jpg)
on Chase's website
![costco travel rental car insurance Bilt World Elite Mastercard Credit Card](https://www.nerdwallet.com/cdn-cgi/image/width=1800,quality=85/cdn/images/marketplace/credit_cards/fccf3660-2b40-11ee-8b6c-d79f38cd9a92/352c4e9c593a9721c948df14fec5332c2df50d393e79f6bfdd0ca7f6f1f41dc6.jpg)
on Bilt's website
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Primary rental car coverage with reimbursement up to $75,000.
Primary auto damage collision damage waiver. New York residents are eligible only for secondary coverage.
Primary rental car coverage up to the cash value of most rental vehicles.
Primary coverage when renting for business purposes with reimbursement up to the actual cash value of most rental vehicles.
Travel insurance and rental cars recapped
It makes sense to look for a travel insurance policy that also covers a rental car, especially if you’re driving somewhere unfamiliar.
While it’s possible to purchase the insurance plans offered by the rental car company, these tend to be overpriced and overkill for many drivers. Instead, you could consider a travel insurance plan with included rental car coverage, which means you won't have to without needing to make an additional purchase.
Also, check out any personal auto insurance policy you already have to see if it has provisions for rental cars. And before you settle on buying a travel insurance policy, double-check if a credit card you already have offers complimentary rental car insurance.
How to maximize your rewards
You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :
Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card
No annual fee: Wells Fargo Autograph℠ Card
Flat-rate travel rewards: Capital One Venture Rewards Credit Card
Bonus travel rewards and high-end perks: Chase Sapphire Reserve®
Luxury perks: The Platinum Card® from American Express
Business travelers: Ink Business Preferred® Credit Card
1x-10x Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases.
60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.
1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.
60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.
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1x-2x Earn 2X points on Southwest® purchases. Earn 2X points on local transit and commuting, including rideshare. Earn 2X points on internet, cable, and phone services, and select streaming. Earn 1X points on all other purchases.
50,000 Earn 50,000 bonus points after spending $1,000 on purchases in the first 3 months from account opening.
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Need to rent a car but not sure what to expect?
Read on for answers to some commonly asked questions:.
- Why rent a car?
- What's the best rental car company for me?
- How do I choose my rental car?
- What if I want rental car insurance?
- What can I expect at the counter?
Why rent a car?
It's convenient and offers the flexibility to enjoy your vacation however you wish..
Renting a car or SUV can reduce stress during family visits while providing you with freedom and flexibility. It also puts you in the driver's seat so you aren't having to rely on rideshares to get from point A to point B.
It's a comfortable and private alternative to public transportation.
Having control over accessories such as the radio or air conditioning can make a difference between a good trip and an unpleasant one.
Treat yourself to a fun or sporty car, or that large fancy SUV you've been looking at.
You can make any trip more special by renting a fun or sporty car. Rent a convertible in San Francisco and drive down a scenic coastal highway to San Diego. Surprise a friend or family member with a ride in a fun car for their birthday or a special event. Go ahead and treat yourself or someone you love to a ride in something special.
Going on a road trip? Put the miles on a rental car and save wear and tear.
Whether you are heading to a festival 350 miles away or driving the softball team to an out-of-state tournament, you can save wear and tear on your personal vehicle by renting a car. It’s also a chance to upgrade to something that has additional features or space.
Sometimes you just need a car.
It’s not nearly as fun as some of the other reasons to rent a car, but you can avoid being without a car due to a sudden repair or accident. There are many rental car locations outside of airports in city locations, most of them are super-fast, easy, and with no line. Our website allows you to book same day rentals should you find yourself in this unexpected situation.
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- What are the Costco Visa travel benefits
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What are the Travel Benefits of the Costco Anywhere Visa® Card by Citi?
Exclusively for Costco members, the Costco Anywhere Visa Card by Citi offers cash back on all purchases and additional cash back on categories such as eligible gas and EV charging, restaurants and eligible travel and purchases from Costco and Costco.com. Cardholders also enjoy access to Citi Entertainment ® .
These benefits and more can make the Costco Anywhere Visa a great card for travel. Let’s look at how it works.
Cash back rewards on travel
Cardholders earn unlimited 3% cash back at restaurants and eligible travel purchases. This can include airfare, hotel stays, car rentals, travel agencies, cruises and Costco travel.
Cardholders can also make the most of road trips and vacation car rentals with 4% cash back on eligible gas and EV charging transactions for the first $7,000 every year. After the first $7,000, cardholders continue to earn 1% cash back in these categories.
Other travel benefits
Cardholders can also get access to services and benefits like:
- Travel and emergency assistance
- Worldwide car rental insurance
- Travel accident insurance
- Roadside assistance dispatch service
- Zero foreign transaction fees 1
Terms, conditions and exclusions apply, please see here for more information.
These services and benefits help take the stress out of travel so you can enjoy a worry-free, relaxing vacation.
Access to Citi Entertainment
Citi Entertainment opens the door to popular experiences, such as concerts, sporting events and dining.
With the Costco Anywhere Visa Card by Citi, cardmembers can get special access to purchase tickets to thousands of events, including presale tickets and exclusive experiences for some of the most anticipated concerts, sporting events and dining experiences.
Whether you want to attend a local event while on vacation or plan a trip around a concert, your Costco Anywhere Visa® Card by Citi can enhance your travel with special entertainment experiences.
1 Important Pricing & Information
Disclosure : This article is for educational purposes. It is not intended to provide legal, investment, or financial advice and is not a substitute for professional advice. It does not indicate the availability of any Citi product or service. For advice about your specific circumstances, you should consult a qualified professional.
Additional Resources
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Costco Travel Insurance Review and Pricing (2024)
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Sarah Horvath is a finance writer and researcher based in New York City. She specializes in writing about home warranties, insurance and home financial protection.
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Here’s a breakdown of how we reviewed and rated the best travel insurance companies
The worldwide budget travel provider Costco Travel partners with the Zurich Insurance Group to offer budget travel insurance to its members. Costco Travel offers lower-cost insurance policies to protect nonrefundable trip costs, plus exclusive vacation offers. Costco members can purchase a travel insurance policy and access lower rates on their vacation if they book using Costco Travel.
While Costco only offers one policy option for international travel, this plan includes competitive travel and baggage benefits. After extensive industry research, the MarketWatch Guides team awarded Costco Travel Insurance 4.3 out of 5 stars. We especially recommend Costco to older adult travelers looking for lower-cost coverage.
![costco travel rental car insurance Costco Travel Insurance](https://d2tez01fe91909.cloudfront.net/wp-content/uploads/2022/10/costco-travel-logo.png)
- Average plan cost: $219
- Emergency medical coverage: $200,000
- Trip cancellation coverage: 100%
- CFAR coverage: 50%
- Offers an affordable insurance option, with lower pricing than the national average
- Policies include several benefits, ranging from airfare reimbursement to non-emergency medical evacuation
- Features advantageous pricing for older travelers
- Missed connections benefits go into effect after just three hours
- Has a highly rated underwriter with an A+ score from the financial credit rating agency AM Best
- Premium pricing is only available for Costco members who buy one of the company’s travel packages
- Only offers one travel package for international trips
- Limits its CFAR upgrade to a 50% reimbursement, lower than competitors offering 70% or more
![costco travel rental car insurance Faye Logo](https://d2tez01fe91909.cloudfront.net/wp-content/uploads/2022/10/Faye_logo-removebg-preview.png)
Our Thoughts on Costco Travel Insurance
Travel package shoppers who buy an insurance plan through Costco are eligible for a discounted policy issued and backed through the company’s partner, Zurich. While it only offers one plan choice for all international travelers, policy details are competitive with other industry providers we’ve reviewed.
Most travelers can access the International Travel Protection Plan, which extends coverage for travel expenses and medical emergency situations . It includes benefits for accidental death and dismemberment (AD&D), financial insolvency of the carrier and missed connections, which goes into effect after just a few hours. Pricing is set before asking for the traveler’s age — a benefit if you’re over 50 years old and worry your age may influence costs.
There are a few drawbacks to consider before selecting Costco as your travel insurance provider. First, you’ll only have one policy choice — leaving no flexibility to adjust costs by reducing coverages. To take advantage of the best pricing, you have to insure a Costco vacation offer, the cost of which can run upwards of $2,000 per traveler and requires a membership to purchase. Costco’s cancel for any reason (CFAR) benefits are also less comprehensive than competitors, with only up to 50% reimbursements compared to 70% or 80%.
Pros and Cons
How costco travel insurance scored in our methodology.
Overall, our team gave Costco’s travel insurance plans a score of 4.3 out of 5 stars . While members may only qualify for low-price protection if they book their trip through Costco Travel, eligible customers can access travel insurance with high coverage caps at competitive prices.
Rating is based off of MarketWatch Methodology Guidelines
Compare Costco Travel Insurance to the Competition
Comparing Costco’s travel insurance options to other companies can help you determine the best rate for the coverage you need. However, if you don’t have a Costco membership, you will have to find another provider to work with. Explore a few of our team’s top picks for travel insurance using the table below.
Costco vs. Nationwide
If you aren’t a Costco member but are looking for similar protections as those offered by the International Travel Protection Plan, consider Nationwide. Like Costco, Nationwide’s Single-Trip Prime plan includes benefits for baggage, medical considerations, emergency evacuations and baggage issues you might run into with an airfare provider. Plus, anyone can buy a plan, whether or not they have other Nationwide insurance products.
Nationwide can also offer a stronger choice for customers looking for more protection against travel interruptions. While Costco’s policy caps interruption benefits at 150%, Nationwide will reimburse up to 200% of eligible trip expenses. This insurance company also offers more generous CFAR reimbursements of up to 75% of travel expenses — 25% more than the available upgrade from Costco.
Read our team’s complete review of Nationwide travel insurance to learn more.
Costco Travel Insurance vs. Tin Leg
Customers looking for additional coverage options and more affordable prices compared to Costco may consider Tin Leg Travel Insurance. While Costco only offers one international plan, Tin Leg provides seven policy options, with multiple coverage tiers allowing you to more easily personalize coverage. Its prices are also more affordable than Costco on average and you don’t need a membership to enroll.
Read our complete review of Tin Leg Travel Insurance to learn more.
What Does Costco Travel Insurance Cover?
Costco travel insurance is not issued through the same retailer that maintains and provides Costco wholesale club locations. While Costco Travel sells travel insurance policies at an advantageous rate, the international insurance company Zurich Insurance Group services the plans. Zurich offers international travelers one policy option, which includes both medical and travel benefits.
Zurich offers one specialized travel insurance plan to Costco members who book their vacation through Costco Travel.
- International Travel Protection Plan: The only international coverage option issued for non-domestic travelers through Costco Travel. The plan offers standard trip insurance and more generous baggage benefits than many competitors. It also includes benefits for AD&D, service provider bankruptcy and emergency medical expenses.
You do not need to have a Costco membership to buy travel insurance through Zurich. However, standardized pricing only applies to Costco executive members who book their trip through the company’s travel branch and have a Costco Travel booking number. If you buy directly through Zurich to protect a trip other than a Costco vacation, different rates will apply.
The table below summarizes coverages found in the International Protection Plan.
Costco’s partnership with Zurich offers customers only one plan option. While our team found coverage pricing to be competitive with other service providers, you may prefer to compare pricing between providers with multiple plan options if you’re shopping on a budget.
Costco Optional Add-On Coverage
Costco travel insurance policies, administered by Zurich, also offer the following add-on options:
- CFAR coverage: Covers up to 50% of your total travel expenses if you cancel your trip for any reason, as long as you purchased insurance within 21 days of your initial trip payment. You must also be within 60 days of international travel to qualify for this coverage.
- Pre-existing conditions waiver : This coverage extends your plan’s medical expense benefits to include conditions you showed symptoms of before planning your trip. You must be within 21 days of your initial trip payment to qualify.
- Rental car coverage: Adds $50,000 worth of collision coverage to rental cars you use abroad. This add-on is not available in Ireland, Mexico, Jamaica and Costa Rica.
How Much Does Costco Travel Insurance Cost?
The International Travel Protection Plan is the only coverage option available at a discounted rate with a Costco travel offer. In our review, we found the average price of a travel insurance coverage plan through Costco is $219 . This is around the same cost of an average travel insurance policy ($221) our team found in our review of dozens of providers. The specific cost of your travel insurance policy will vary primarily depending on your trip value, number of travelers in your group and date of your initial trip payment. The table below summarizes sample pricing our team found when we requested pricing for sample trips with Costco.
Note: We collected the above quotes in 2024 directly through the policy provider ’s website for sample travelers living in Alabama.
Does Costco Travel Insurance Offer 24/7 Travel Assistance?
Yes, Costco travel insurance policies include access to its 24/7 travel assistance line, which can provide concierge services and assistance when booking emergency services. Some common uses of this coverage include replacing prescriptions, arranging emergency evacuation services, and connecting with local medical and evacuation service providers on your behalf.
How To Buy a Travel Policy From Costco
To purchase a travel insurance policy through Costco, start by visiting Costco Travel’s website and entering your trip details. You’ll need to have your trip itinerary, travel dates and budget per traveler available to claim a quote. Notably, when you purchase travel insurance through Costco, you don’t need to input your age — a potential benefit for older travelers.
![costco travel rental car insurance Screenshot of Costco travel website where you can get a quote for travel insurance](https://d2tez01fe91909.cloudfront.net/wp-content/uploads/2024/08/Costco1.jpg)
After entering your trip information, you get redirected to Costco’s partner company, Zurich Insurance Group, the servicing company offering international travel insurance plans. In most instances, you’ll have access to only one plan, no matter if you’re traveling internationally or domestically. For international travelers, the International Travel Protection plan is the only offering. You can explore specific coverages and view a sample contract directly before purchase, making it easy to compare additional plans.
![costco travel rental car insurance Screenshot of the Costco Travel Plan options, showing a card with the International Travel Protection Plan priced at $250.](https://d2tez01fe91909.cloudfront.net/wp-content/uploads/2024/08/Costco2.png)
After exploring a sample contract, you can finalize your purchase through Zurich. You’ll need to have your Costco policy travel number handy when finalizing your policy pricing — so you can’t lock in coverage until you’ve settled on a travel offer. Overall, our team found the process of buying a travel insurance policy easy and straightforward, especially if you already have a Costco vacation planned.
Costco Travel Insurance Customer Reviews
Customer reviews are an important consideration when selecting any travel insurance policy. Our team looked at what previous policyholders had to say about their travel insurance experience with Costco and identified common likes and dislikes. Since Costco offers travel insurance through a partnership with Zurich, we referenced Zurich’s BBB and Trustpilot profiles for insights.
What Customers Like
- Helpful customer service agents: Most positive reviews of Zurich’s insurance products relate to its customer service representatives , whom policyholders said were eager and able to help.
- Comprehensive cruise benefits: Multiple customers praised the company’s cruise line assistance and claims process, which customers say was easy to use in accident-related cancellations.
- Prompt payments: Another common compliment among BBB customers is quick reimbursements — a benefit after an expensive cancellation or trip interruption.
What Customers Don’t Like
- Long hold times: Multiple BBB customers expressed frustration with waiting times when connecting with customer service, with some travelers being left on hold for more than 20 minutes. Customers who submitted messages via email also faced long wait times.
- Denied claims: From airport cancellations to rental car insurance claims , multiple customers reported that their claim was denied by Zurich.
- Poor claims settlements: For customers who were able to submit a successful claim, payouts were often less than expected. This made some travelers question the value of their coverage.
We reached out to Costco for comment on its lower ratings and negative customer reviews in relation to its partnership with Zurich but did not receive a response.
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How To File a Travel Insurance Claim With Costco
Costco travel insurance, administered through Zurich, offers two methods customers can use to file a travel insurance claim. We’ve summarized each method below.
- Phone: To begin a claim by phone, call 844-799-0331 if you’re located in the U.S. or Canada. Call 416-945-9802 if you’re abroad when you need to file.
- Online filing: Zurich also allows you to file a claim online . For a speedier process, have details of your claim handy when you file.
According to customers who have filed a claim with Costco’s travel partner, Zurich, it is sometimes difficult to get claims approved. Multiple customer reviews indicate denied travel insurance claims or being asked for multiple rounds of documentation for expenses. Of customers who had a claim approved, some reported getting only a small percentage of eligible expenses reimbursed.
Is Costco Travel Insurance Worth It?
Costco’s option for travel insurance is comprehensive and affordable, offering more convenient benefits for members. For example, in addition to its standard trip cancellation and interruption benefits, Costco’s partner Zurich allows you to begin using benefits such as baggage delay and missed connections funds in as little as three hours. Policies are also convenient, providing an all-in-one choice for medical, flight, baggage and evacuation benefits.
There are a few notable drawbacks to consider before investing in a Costco travel insurance plan. While anyone can purchase insurance through Zurich, only Costco members can access its travel benefits and discounted pricing. Costco also limits its plan offerings to a single coverage choice, which may not benefit travelers looking for more coverage variety. Still, for the benefits provided, Costco offers an affordable and inclusive choice for travel insurance for its members.
Frequently Asked Questions About Costco Travel Insurance
How much does costco travel insurance cost.
In our review, we found a week-long trip insured by Costco will cost $219. This is around the average when compared to other travel insurance company options.
How can you buy Costco travel insurance?
Travel insurance policies, administered by Zurich Insurance Group, are available after purchasing one of Costco’s vacation packages and receiving a traveler number. While you can buy a plan directly through Zurich, you may not have access to Costco’s lower rates unless you hold a membership.
Can I purchase the International Travel Protection Plan for a vacation to Hawaii?
No, Costco’s international travel insurance is only available to American residents traveling outside of the country.
What travel insurance carrier does Costco use?
Zurich Insurance Group issues Costco’s travel insurance policies, which holds an A+ rating from AM Best for financial stability.
Methodology: Our System for Rating Travel Insurance Companies
- A 30-year-old couple taking a $5,000 vacation to Mexico.
- A family of four taking an $8,000 vacation to Mexico.
- A 65-year-old couple taking a $7,000 vacation to the United Kingdom.
- A 30-year-old couple taking a $7,000 trip to the United Kingdom.
- A 19-year-old taking a $2,000 trip to France.
- A 27-year-old couple taking a $1,200 trip to Greece.
- A 51-year-old couple taking a $2,000 trip to Spain.
- Plan availability (10%): We look for insurers with a variety of travel insurance plans and the ability to customize a policy with coverage upgrades.
- Coverage details (29%): We review the baseline coverage each company offers in its cheapest comprehensive plan. A provider with robust coverage earns full points, including baggage delay and loss, COVID-19 coverage, emergency evacuation and medical coverage, trip delay and cancellation coverage, and more. Companies also receive points for offering a variety of policy add-ons like accidental death and dismemberment, extreme sports, valuable items, cancel for any reason coverage and more.
- Coverage times and amounts (34%): We compare each company’s waiting periods and maximum reimbursement amounts for baggage, travel and weather delays. Companies that offer customers reimbursement after fewer than 12 hours of delays earn full points in this category. We also reward travel insurance providers that cover more than 100% of trip costs in the event of cancellations or interruptions.
- Company service and reviews (17%): We look for indicators that a company is well-prepared to respond to customer needs. Companies with an established global resource network, 24/7 emergency hotline, mobile app, multiple ways to file a claim and concierge services score higher in this category. We assess reputation by evaluating consumer reviews, third-party financial strength and customer experience ratings, specifically from AM Best and the Better Business Bureau (BBB).
For more information, read our full travel insurance methodology.
A.M. Best Disclaimer
If you have feedback or questions about this article, please email the MarketWatch Guides team at editors@marketwatchguides. com .
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Privacy Policy
Thank you for visiting Costco Auto Program and for reviewing our Privacy Policy. We want to ensure that you are well informed of the measures we have in place to protect any collected personal information. Your trust is a top priority and is embedded in everything we do. Costco Auto Program is committed to data privacy, data security and transparency in our data practices and processes.
Updated as of: January 1, 2023
Costco Auto Program is operated by Affinity Auto Programs, Inc. (“ CAP ”, “ we ”, “ us ” or “ our ”). CAP is an independent company, not an affiliate of Costco Wholesale Corporation (“ Costco ”). CAP respects your right to privacy and your ability to make informed choices about the information we collect and use about you. This privacy policy (“ Privacy Policy ”), which is separate from Costco’s privacy policy, describes our policies and practices regarding the collection, use and disclosure of information about you as part of Costco Auto Program and our technology platforms, including, without limitation, our website, mobile application, call center, text and chat communications, customer surveys, interactive features and social media pages (collectively, the “ CAP Site ”). This Privacy Policy applies to information collected from the CAP Site and offline unless different terms are specified in an online or other form or contract we provide you.
Additionally, please note that Section 1 of this Privacy Policy, which describes our collection and use of information through the CAP Site, also serves as our Notice at Collection for California residents for purposes of the California Consumer Privacy Act (“ CCPA ”).
This Privacy Policy has been designed to be reasonably accessible to people with disabilities. If you experience any difficulties accessing the information in the Privacy Policy, please contact us at [email protected].
- NOTICE AT COLLECTION; COLLECTION AND USE OF INFORMATION
- SOURCES OF INFORMATION
- DISCLOSURES OF INFORMATION TO OTHER ENTITIES
- YOUR U.S. STATE PRIVACY RIGHTS
- PROMOTIONAL COMMUNICATIONS AND NEWSLETTERS
- TRACKING TECHNOLOGIES
- HOW WE COMMUNICATE WITH YOU
- SECURITY OF INFORMATION
- OTHER SITES
- INTERNATIONAL TRANSFERS
- CHANGES AND POLICY UPDATES
- MINOR CHILDREN
We collect two types of information: Personal Information and Other Information.
Personal Information is any information:
- That identifies or can be used to identify you
- That relates to, describes, is capable of being associated with, or could reasonably be linked (directly or indirectly) with you;
- That can be used to authenticate you;
- That can be used to provide access to an account through the CAP Dealer Portal if you are an employee, owner, director, officer, or manager of a participating Costco Auto Program dealer.
The table and language below summarize the categories of personal information we have collected over at least the last 12 months, the purposes for collection and use of that personal information, and how long we keep each category of personal information.
WE DO NOT “SELL” YOUR INFORMATION as the term “sell” is traditionally understood. NONETHELESS, “sale” under the CCPA interpreted does include the activities set out in this Privacy Policy. To comply with the applicable law of the definition of such activity we have included the following statements. We sell, and share for targeted advertising, the following categories of personal information: commercial information, device, internet, and network activity information, general location data, and inferences. Under certain U.S. State Privacy Laws, you may be able to request that we not sell or share for targeted advertising, Personal Information about you for targeted advertising. If you would like to opt-out of the sale and sharing of these categories of personal information, please click Your Privacy Choices
Additional Uses . We may also use all of the Personal Information noted above:
- if we determine a policy violation has occurred, to enforce our rights, or to enforce agreements;
- if we believe such processing is necessary to identify, contact, or bring legal action regarding the rights and property of ours or our affiliates;
- to enforce our rights or to protect against unauthorized access to our systems or other inappropriate use of our services, products, or other services;
- to comply with laws, regulations, court orders and subpoenas or similar requests for information by authorities;
- to protect our safety, your safety and the safety of others;
- to perform audits;
- to contact you about the CAP Site or policy updates;
- for research and analytics, including to identify usage trends and to improve and update our products and services;
- as otherwise described to you at the point of collection or pursuant to your consent; and
- to assist us in fraud prevention or investigation, all on the basis of our legitimate interest in the continuation of our commercial activities and the protections of our rights.
Vehicle Purchase and Lease Agreement . With your consent, we may collect and use your vehicle purchase or lease agreement in order to conduct price verification and program compliance audits with our dealerships and vehicle manufacturers, customer support, and the Additional Uses noted above.
De-identified Information . To the extent we possess de-identified information, we will maintain and use the information in deidentified form and not attempt to reidentify the information, except that we may attempt to reidentify the information to confirm the information is truly de-identified.
Retention . We will retain your Personal Information for as long as is needed to carry out the purposes we’ve described, or as otherwise required by law. The criteria used to determine the applicable retention period for your Personal Information includes the length of time we have an ongoing relationship with you as applicant or consumer and whether there is a legal obligation to which we are subject that requires us to retain your Personal Information.
We collect or receive information from the following sources:
- Participating Dealerships and Vehicle Manufacturers : We collect and store personal identifiers, vehicle purchase or lease agreement, and commercial information from participating dealerships and/or vehicle manufacturers in order to conduct price verification and program compliance audits with our dealerships and vehicle manufacturers, customer support, and the Additional Uses noted above.
- Directly from you : We collect and store the Personal Information that you provide us, such as when you request to be referred to a participating CAP dealer to receive member pricing on a desired vehicle or to receive a discount coupon or voucher for parts and service; provide other information, such as information about your vehicle preferences (e.g., vehicle make, model and/or your desired vehicle options); register at the CAP Site for an OEM promotion or opt-in to receive text messages, emails or other incentives or communications; contact us for any reason (such as when you speak with a CAP customer service representative); or provide feedback by participating in a member survey.
- Automatically from your devices : We use cookies, pixel tags and similar technologies to automatically collect information when you visit the CAP Site or interact with our ads and other online content. Cookies are small bits of information that are stored by your Device’s web browser. Pixel tags are very small images or small pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your Device.
- From Other Sources : We may receive information about you from other sources and may combine that information with the other information we collect or receive about you. For example, you may choose to participate in another party’s application or social media site through which you allow us to collect (or the other party to share) information about you, including Personal Information. We may also receive information from partners and service providers, including partners and service providers that provide us information that is publicly or commercially available. We may match the information we collect about you through the CAP Site with information collected from other parties in order to enhance our ability to serve you, to tailor our content to you and/or to offer you opportunities to purchase products or services that we believe may be of interest to you.
During at least the past 12 months, we have disclosed your Personal Information outlined in the table above to the following categories of entities:
- Participating Dealerships and Vehicle Manufacturers : We disclose personal identifiers, general location information, and commercial information to participating dealerships and/or vehicle manufacturers so that they can provide you with incentives, promotional materials, and other materials that you request or that we think might be of interest to you. We share inferences with participating dealerships for the same purposes. For example, we may share your name, physical address, email address, phone number and requested vehicle information (such as make, model and vehicle features) with a participating dealership to help you with the purchase of your vehicle. However, CAP is not responsible for the privacy practices of these participating dealerships and/or vehicle manufacturers, which may use information about you for their own purposes.
- Costco : We disclose personal identifiers, commercial information, and inferences to Costco for customer service, member tracking and satisfaction purposes, and so Costco can communicate with you about other products and services that you may be interested in. CAP is not responsible for the privacy practices of Costco, which may use information about you for its own purposes.
- Service Providers and Contractors Performing Services on Our Behalf : We disclose all categories of Personal Information listed above to service providers and contractors that perform functions on our behalf (or on behalf of our partners), such as service providers and contractors that host or operate the CAP Site, analyze data, fulfill inquiries or provide customer service, or participate in or administer our promotions or provide marketing or promotional assistance.
- Third Parties : We disclose commercial information, general location information, device, internet and network information, and inferences to our advertising and marketing third party partners. While on the CAP Site, you may also have the opportunity to opt-in to receive information and/or marketing incentives from someone else or to otherwise consent to the disclosure of information about you to a third party. If you agree to have your Personal Information disclosed to a third party you will be subject to the privacy policy and business practices of that third party. We are not responsible for any additional information you provide directly to these parties, and we encourage you to become familiar with their privacy practices and policies before disclosing information to them. We may also disclose or make available information with or to social media platforms, advertising networks, and ad tech companies.
- Acquirers and Business Transfers : We may disclose or transfer all categories of Personal Information listed above as part of, or during negotiations of, any merger, acquisition, or sale of all or substantially all of the company or assets of CAP.
- Government Authorities and Legal Disclosure : We disclose all categories of Personal Information listed above to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to the CAP Site or the public.
- Consent : Upon receipt of a request from you and with your consent, we disclose your Personal Information to a participating Costco Auto Program dealership.
A. Your U.S. State Privacy Rights
You have specific rights with respect to Personal Information under certain U.S. state privacy laws. For purposes of this subsection, the terms “consumer”, “Personal Information”, “business purpose”, “third party”, “sell”, and “share” have the meanings ascribed to them respectively in the applicable state law. To the extent provided for under the applicable laws, you may have the right to:
- Access and Disclosure : You can request, up to two times every 12 months, that we disclose to you the categories of Personal Information we collected about you, the categories of sources from which we collected the Personal Information, the categories of Personal Information we sold or disclosed, the business or commercial purposes for collecting, selling, or sharing your Personal Information, the categories of third parties with whom we shared the Personal Information, and the specific pieces of Personal Information we collected about you.
- Delete and Correction of Your Personal Information : You may request that we delete certain records that contain Personal Information we have collected about you. This right is not absolute, and we may deny certain deletion requests in whole or in part based upon our record keeping practices and legal rights and obligations. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information.
- How to Submit a Request : You can exercise the rights above by submitting a Data Request Form or by calling 877-722-4559. We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain Personal Information as permitted by law, such as for tax or other record-keeping purposes. Please note that in order to protect your personal information, you will be asked to provide information to match our records and verify your identity. If we are unable to match your information, we will not be able to process your request.
- Your Privacy Choices (Opt-out of Targeted Advertising) : To request that we not sell or share your Personal Information as described in the “Notice at Collection” section above, click Your Privacy Choices on the CAP Site or call us at 877-722-4559.
- Opt-Out Preference Signals/Global Privacy Control : You can submit a request to opt-out of the selling and sharing of Personal Information about you through an opt-out preference signal. If you use an opt-out preference signal, we will apply the opt-out to the device or browser which sends the opt-out preference signal and to any consumer profile associated with that browser or device, including pseudonymous profiles. You can use an opt-out preference signal by downloading a supported browser or extension. If known, we will also treat the opt-out preference signal as a valid request to opt-out of the sale/selling for the user. Some web browsers may give you the ability to enable a “do not track” setting, an older request to block tracking of users by third parties. We may not take action in response to these older signals.
- California Shine the Light Request - If you are a California resident, in addition to any rights and choices described in this Privacy Policy, you have the right to ask us once each year if we have shared Personal Information with third parties for their own marketing purposes. To make a request, please send us an email at [email protected] . Please mark your inquiries “California Shine the Light Request.”
- Sensitive Personal Information : We do not collect, use, or disclose Sensitive Personal Information.
- Financial Incentives : We may collect Personal Information, like personal identifiers, online identifiers, and commercial information, in connection with a financial incentive, such as a rebate, discount, special pricing or other promotional offer. Our offers and incentives generally reflect the value of the relationships that we have with the individuals who participate in these programs. Participation in these programs is voluntary and you may withdraw at any time by electing not to participate or contacting us using the information in the “Contact Us” section of this Privacy Policy.
- Users Under 16 : Note that CAP is not intended for users under the age of 16. We do not knowingly collect information from anyone under the age of 16. Please see our section on Minor Children below for more information.
B. Promotional Communications and Newsletters
You may unsubscribe from certain email communications by clicking the “Unsubscribe” link provided at the bottom of an email sent to you by CAP. Please note that we reserve the right to send you certain communications relating to your use of the CAP Site and these transactional messages may be unaffected if you choose to opt-out from marketing communications.
C. Tracking Technologies
- Cookies : Depending on the configuration options offered by the operating system, web browser, and other software on your Device, you may be able to decide if and how your Device will accept a cookie by configuring your preferences or options in your Device or web browser. If you choose to refuse, disable, or delete these technologies, some of the functionality of the CAP Site may no longer be available to you.
- Interest-Based / Targeted advertising : CAP may use third-party network advertisers to serve advertisements and third-party analytics vendors to evaluate and provide us with information about the use of the CAP Site and viewing of our content. Ad network providers, the advertisers, the sponsors, and/or analytics service providers may set and access their own cookies, pixel tags and similar technologies on your Device, and they may otherwise collect or have access to information about you. On occasion, we and our network advertisers may target advertisements for products and services in which you might be interested based on your visits to both the CAP Site and other websites. We may use a variety of companies to serve advertisements. If you do not want to receive the benefits of targeted advertising, you may opt out of some network advertising programs that use information about you by visiting: the NAI Opt-Out Page and the DAA Opt-Out Page . Please note that even if you choose to remove information about you (opt-out), you will still see advertisements while you’re browsing online, including advertisements that are relevant to the content of the webpage or application page on which they are displayed and advertisements that are relevant to your current location. However, the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt-Out Page and the DAA Opt-Out Page each provide a tool that identifies its member/participating companies that have cookies on your browser and provides a mechanism to opt out of receiving cookies from those companies. Please note that if you opt-out of targeted advertising, we may still track your visits to the CAP Site for our own analytics, operations and security purposes.
- Google : Google provides tools to allow you to opt out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout , by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/ , or downloading the Google Analytics Opt-out Browser Add-on.
- Mobile Device : You may also limit our use of information collected from or about your mobile device for purposes of serving targeted ads to you by going to your device settings and turning off tracking for advertising purposes.
We may communicate with you regarding any matter related to Costco Auto Program via mail, via telephone or via electronic communications, including via email to the email address you provide, via text message to the mobile phone you provide, or via the CAP Site.
To opt-out of receiving text messages, please follow the instructions in the body of the text message. Note that in order for you to receive communications via text message, you must maintain, at your own cost, a mobile device capable of sending and receiving text messages. Message and data rates may apply to each text message sent and received in connection with Costco Auto Program. Please see your wireless provider to review your wireless plan details.
We take information security seriously and use certain reasonable security measures designed to help protect your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the CAP Site and provide us with information at your own risk.
The CAP Site may contain links to other websites or online services that are operated and maintained by Costco or third parties, and that are not under the control of or maintained by CAP. The inclusion of a link on the CAP Site does not imply endorsement of the linked site or service by us or by our affiliates.
This Privacy Policy does not apply to Costco’s activity or to any Personal Information you may disclose directly to Costco. We encourage you to review Costco’s privacy policy, available here .
The CAP Site is operated in the United States. If you are located in the EEA, Canada or anywhere else outside of the United States, please be aware that information we collect, including, without limitation, Personal Information, will be transferred to, processed and stored in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the CAP Site or providing us with any information, you consent to this transfer, processing and storage of information about you in the United States. Where required by law, we will transfer your personal data subject to appropriate or suitable safeguards, such as Standard Contractual Clauses.
Please note, we may change information on the CAP Site and/or this Privacy Policy at any time without prior notice to you, and any changes will be effective immediately upon the posting of the revised Privacy Policy on the CAP Site. We encourage you to periodically review this page for the latest information on our privacy practices.
The CAP Site is a general audience website and we do not knowingly collect any Personal Information from children younger than the age of sixteen (16). We will delete any Personal Information collected that we later determine to be from a user younger than the age of sixteen (16).
If you have any questions or concerns regarding this Privacy Policy, please contact us at: Costco Auto Program, 10590 W. Ocean Air Drive, Suite 300, San Diego, CA 92130, Attn: Privacy Policy.
Again, this CAP privacy policy and practices are separate from Costco’s practices. Please visit Costco’s privacy policy for information about how Costco uses information.
Terms Of Use
Updated as of: Feb 2019
PLEASE READ THE FOLLOWING CAREFULLY.
The Costco Auto Program is operated in the United States by Affinity Auto Programs, Inc., doing business as “Costco Auto Program” (“CAP”, “we”, “us” or “our”), which is an independent company, not an affiliate of Costco Wholesale Corporation (“Costco”).
This document sets out those terms and conditions (the "Agreement") under which we allow you ("you", "your") to use our website ("Website"), whether you do so just to find out about us and our services or to provide us with information in order to participate in the Costco Auto Program or in any other activities through the Website.
If you are visiting our Website as a Visitor (see below for definitions), your use of the Website confirms that you agree to this Agreement. To access other services or parts of the Website, you may have to confirm that you have read, accepted and agreed to this Agreement by clicking on "Accept" or you will not be able to view or use those portions of the Website.
THIS AGREEMENT LIMITS THE LIABILITY OF COSTCO AUTO PROGRAM, DISCLAIMS CERTAIN WARRANTIES, GRANTS YOU A LIMITED LICENSE AND GIVES THE COSTCO AUTO PROGRAM CONTROL OVER THE INFORMATION YOU ELECT TO PROVIDE TO US. ALL PERSONAL INFORMATION PROVIDED BY INDIVIDUALS ALSO BECOMES SUBJECT TO THE COSTCO AUTO PROGRAM'S PRIVACY POLICY https://www.costcoauto.com/privacy.aspx DO NOT USE THE WEBSITE OR PROVIDE US WITH ANY PERSONAL INFORMATION IF YOU DO NOT AGREE TO THESE TERMS,
1. Help and feedback
If you require assistance using the Website or wish to provide us with feedback, please call us at 1-877-500-1470
2. Agreement May Change
We may change any of the terms or conditions of this Agreement from time to time without notice. You should revisit the Website periodically to review the terms and conditions of the then-current Agreement. Any revisions to this Agreement are effective once posted on or accessible from or through the Website.
3. Definitions
Many of the words and phrases in this Agreement have specific meanings so we have provided those for you to read:
“Agent” means any person who provides Personal Information to the Costco Auto Program in any manner on behalf of another individual.
“CAP Service(s)” means any one or more of the services or benefits offered by the Costco Auto Program from time to time; which may include a referral to a participating CAP dealer, issuance of a dealer parts and service coupon, or issuance of an authorization number to register to participate in an OEM promotion or any other service or benefit offered by the Costco Auto Program.
" Data " means any and all records, documents, data and information collected by CAP related to any Guest’s use of any CAP Service from a Guest, an Agent, a Participating Dealer or an OEM; including, without limitation, certain non-Personal Information about vehicle purchases (such as a vehicle make, the vehicle model and model year, purchase date and price paid or capital cost of lease), Personal Information related to Guests, and related matters.
“Guest” means an individual who submits information to the Costco Auto Program to participate in one of more of the CAP Services. A Guest may access the Website as a Visitor on a different occasion without disclosing information or requesting a CAP Service. A Guest may provide certain Personal Information personally and/or directly, or they may use instruct an Agent or representative to do so.
" OEM " an original equipment manufacturer.
" Personal Information " means all information about an identifiable individual; including, without limitation, name, email address, telephone number, home address, geolocation, demographic information (such as postal code, gender and age), contact information, Costco membership number, and certain information about vehicle purchases whether provided by a Guest, Agent, Visitor Participating Dealer or OEM (such as the vehicle purchase agreement or a vehicle sales file which may include the vehicle identification number, model and model year, purchase date, price paid or capital cost of lease, MSRP and invoice price).
“Visitor” means anyone who visits the publicly available parts of our Website, but who is not asked to provide information related to a request to use one or more of the CAP Services. Visitors can access information from the Website's publicly available areas without creating an account or otherwise submitting information about themselves. However, by using the Website, Visitors agree to accept all of the terms and conditions of this Agreement. A Visitor may not utilize a CAP Service and cannot request to access the Data.
Please note that CAP collects and archives your IP address as provided in our Privacy Policy .
4. Purpose for access
You agree that the purpose for our providing you with access to the Website is to (i) allow you to obtain information and (where applicable) upload, download, create, and add to the Data for purposes reasonably connected to a request to participate in one or more of the CAP Services on behalf of yourself or on behalf of another person for whom you have the authority to do so, and (ii) to allow CAP to generate and review reports on your activities, or those of Guests you act on behalf of as may be permitted by CAP from time to time. Once received by CAP, the Data becomes part of a database, which CAP owns. Any Personal Information in the Data will be collected, used and disclosed by CAP pursuant to the CAP Privacy Policy .
5. Your warranty and representations to CAP
You warrant and represent to CAP as follows:
- If you act on behalf of an organization, whether a motor vehicle dealership (on behalf of a Guest) or otherwise, that organization has implemented a legally compliant privacy policy and appointed responsible individuals with respect to the collection, use and disclosure of personal information, including by you;
- By accessing the Website and/or adding to, deleting or modifying Data with respect to any Guest, you are not breaching any contract, duty or law or infringing anyone's intellectual property, privacy or other legal rights;
- If you are a bona fide Agent, as defined in this Agreement, your access to this Website is permitted solely for the limited purpose of carrying out your role as an Agent, and any access or use other than as permitted to an Agent is hereby prohibited. As an Agent, you are permitted to access this Website only to the extent reasonably required to fulfill your obligations to the other individual or individuals you are assisting regarding their use of one or more of the CAP Services; and,
- You are aware of the content of this Agreement and agree to follow its terms and conditions.
6. Compliance with rules and regulations
You agree that you will follow all of the rules, requirements and regulations set forth by CAP from time to time. Those rules, requirements and regulations are currently as set out in this Agreement. These rules, requirements and regulations will apply to any use of the Website and access to the Data and will apply to you whether you are a Guest, Visitor or Agent.
You agree and confirm that:
- you are at least 18 years old; and
- you possess the legal authority to enter into this agreement and to use the Website in accordance with all of the terms and conditions contained in this Agreement.
We respect your personal privacy. We will collect, use and disclose personal information as described in our Privacy Policy, which is available at www.costcoauto.com/privacy. By using or accessing the Website, you consent to the collections, uses and disclosures of your personal information for the purposes described in our Privacy Policy.
8. Your agreement
You agree that at all times:
- Your access to this Website is for your use for the stated purposes in this Agreement only. You will not allow or provide access to this Website to any unauthorized person or any person under the age of 18, unless such access is continuously supervised by you;
- You are using this Website solely to determine whether you wish to use one or more of the CAP Services;
- If you are a bona fide Agent, as defined in this Agreement, your access to this Website is permitted solely for the limited purpose of carrying out your role as an Agent, and any access or use other than as permitted to an Agent is hereby prohibited. As an Agent, you are permitted to access this Website only to the extent reasonably required to fulfill your obligations to the other individual or individuals you are assisting regarding their use of one or more of the CAP Services;
- If you are a bona fide Visitor or a Guest, you are permitted to access this Website and download copies of content from this Website for non-commercial and personal use only; and
- applicable laws, including, but not limited to, privacy laws;
- acceptable-use policies and other policies that we implement with respect to the Website from time to time, as posted on or made available through the Website; and
- Other rules, policies and procedures we communicate to you from time to time.
9. Prohibited Activities
You will not use the Website for any purpose that is unlawful or prohibited by this Agreement.
In addition to, and without limiting, any other prohibitions set out in this Agreement, you may not do any of the following when accessing, using or interacting with the Website:
- use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website;
- engage in harassment in any manner, including via e-mail, chat, or by use of obscene, offensive or abusive language (as determined by us in our sole discretion);
- impersonate others, including a CAP employee or representative, or other members or visitors to the Website;
- upload to, distribute or otherwise publish any content that is defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law;
- upload any commercial content or solicit others to join or become members of any other online service or other organization;
- circumvent or disable any access control technology, security device, procedure, protocol, or technological protection mechanism that may be included or established in or as part of the Site or any hardware or software used to provide the Site, or third party hardware, software or services;
- use the Website or any hardware or software used to provide the Website to perform cyber currency or crypto currency mining; and
- collect any content or information from CAP, our licensee’s or any user or otherwise access the Website personally or through any automated means (such as harvesting bots, robots, spiders, or scrapers) without our permission.
10. Relationship
You agree that by using the Website or by submitting personal information on your own or a Visitor or Guest's behalf, you and CAP are not entering into:
- An employment relationship
- A business partnership or joint business venture;
- A consulting relationship; or
- A relationship where CAP or you act as each other's legal agent.
11. Withdrawal of access for cause
This Agreement grants no rights, only privileges and permission. You agree that CAP, in its absolute discretion, will be the sole judge of whether you have breached any provision of this Agreement and that any privileges or permission granted to you under this Agreement may be revoked, suspended or terminated by CAP at any time without notice.
You acknowledge that the Internet and websites accessed by you are inherently dangerous and subject to computer, system and network failure as well as malicious human activity. While CAP will take such steps as are reasonable in the circumstances to maintain the security of this Website and the Data and your privacy and confidentiality with respect to information you provide, you agree that you use this Website completely at your own risk and that in no event shall CAP be held liable for any loss or damages, however caused, except as expressly provided in this Agreement, even if caused by the negligence or reckless behavior of CAP.
13. Disclaimer
THE COSTCO AUTO PROGRAM DOES NOT WARRANT THAT THIS WEBSITE WILL OPERATE ERROR-FREE OR THAT IT AND ITS SERVER OR SERVERS ARE OR WILL BE FREE OF COMPUTER VIRUSES, TROJAN HORSES, OR OTHER HARMFUL CONTENT, DEVICES OR PROGRAMS. THIS WEBSITE AND ITS CONTENT AND MATERIAL, AND ACCESS TO THE DATA, ARE ALL PROVIDED ON AN "AS IS, WHERE IS", AND "AS AND WHEN AVAILABLE" BASIS WITHOUT ANY REPRESENTATIONS, GUARANTEES, CONDITIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY THE LAW, THE COSTCO AUTO PROGRAM DISCLAIMS ANY AND ALL CONDITIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE CONDITION OR WARRANTY OF MERCHANTABILITY AND THE CONDITION OR WARRANTY OF FITNESS FOR ANY PARTICULAR PURPOSE. THE COSTCO AUTO PROGRAM MAKES NO WARRANTY OR REPRESENTATION OF NON-INFRINGEMENT. THE COSTCO AUTO PROGRAM FURTHER MAKES NO WARRANTIES OR REPRESENTATIONS CONCERNING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE DATA ACCESSED BY USE OF THE WEBSITE.
CAP strives to ensure information is accurate and current. However, we make no representations to you about the accuracy of the information contained on the CAP Website. This includes, without limitation, the availability of any CAP Service to you on a local or national basis.
14. Limitation of damages
You further agree THAT THE COSTCO AUTO PROGRAM will not be liable to you for any damages you may suffer and that IN NO EVENT WILL COSTCO AUTO PROGRAM BE LIABLE FOR indirect, general, special, economic, consequential, EXEMPLARY or punitive damages resulting from the use of (or inability to use) this Website or any cap service, whether in tort (including negligence), contract or any other cause of action, including without limitation, for availability of any cap service, loss of data, information or programs, or damage to computers or networks, or from breach of privacy and similar personal rights, or from infringement of intellectual property rights, OR FROM DEFAMATION, LIBEL OR SLANDER, or any other damages whatsoever, whether or not CAP shall have been advised of the possibility of such damages.
15. Exceptions to disclaimers and limitations of damages
THIS AGREEMENT DOES NOT EXCLUDE OR LIMIT CAP’S LIABILITY (IF ANY) FOR DEATH OR PERSONAL INJURY CAUSED BY CAP’S NEGLIGENCE, FRAUD, FRAUDULENT MISREPRESENTATION OR ANY MATTER WHICH IT WOULD BE ILLEGAL FOR CAP TO EXCLUDE OR ATTEMPT TO EXCLUDE CAP’S LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES; AS A RESULT, ONE OR MORE OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
16. Further disclaimer of CAP
Except as provided in the Privacy Policy , while CAP will make reasonable commercial efforts to make access to review the Data available on a reasonable basis, CAP accepts no obligation to do so on any pre-agreed basis or at all. CAP may interrupt access to the Data, or terminate access to the Data at any time, without notice or liability. Access to the Data shall in all cases be a privilege and not a right or proprietary interest of any kind. Subject to its privacy policies and applicable law, CAP shall be free to modify, change, delete, share the Data with Costco Wholesale, Participating Dealers and OEM’s and generally deal with the Data as it sees fit. Other parties may have access to the Data and can change, modify, amend or delete the Data. CAP has no control over such third parties and no event will CAP be liable for any reliance by you on the Data.
17. Events Outside our Control
CAP will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement that is caused by events outside our reasonable control. CAP’s performance will be deemed to be suspended for the period that any such event continues, and we will have an extension of time for performance for the duration of that period or such longer period as we may reasonably require. We will use our reasonable efforts to end the event or to find a solution by which our obligations may be performed despite the event.
18. Enforcement
CAP's performance of its obligations under this Agreement is subject to all applicable laws and regulatory requirements. Nothing contained in this agreement is in derogation of CAP’s rights and obligations to comply with law enforcement requests or requirements relating to your use of the Website or information provided to, or gathered by CAP with respect to such use.
19. Evidence
Computer records stored in reasonably secure conditions by CAP with respect to the Data, the Website and your access to them will be accepted as conclusive evidence of your conduct, communications and dealings with the Data and the Website. Computer records will be deemed to be stored in reasonably secure conditions if systematically recorded on a durable and inalterable medium, including a write-protected disk, tape, CD or DVD or similar medium, or, if upon an alterable medium, upon reasonable proof that such record has not been altered.
20. Injunctive and similar relief
You agree that any breach by you of this Agreement will not be fully compensable in damages and you therefore agree that CAP shall be entitled to immediate equitable, injunctive and other similar relief against you without notice and without the necessity of proving damages or the likelihood of damages.
21. Indemnity
You agree to indemnify and save harmless CAP for any damages sustained should you breach your warranties and representations or any term or condition of this Agreement.
22. Ownership and Grant of limited license
The Website, its organization and design (including all software code and architecture and the look and feel of the Website and its user interfaces), and all information, images, artwork, text, video, audio, pictures and other material and content on the Site, all of which CAP owns or has the right to use, are protected by copyright and other proprietary rights.
CAP grants to you a non-exclusive, limited and revocable license to download and view the content available on this Website on your computer for the purposes stated in this Agreement and no other purposes.
23. Feedback
If you send any communications, comments, questions, suggestions, or related materials to us by any method of communication suggesting or recommending changes to the Website, any CAP Service or any product, services or materials offered through the Website or that you would like to see offered through the Website (“Feedback”) then:
- all Feedback is not, and will not be treated as, your confidential or proprietary information or property;
- CAP is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the Feedback for any purpose whatsoever, and you acknowledge that CAP may independently develop its own updates or improvements to the Website or any CAP Service that may be similar or identical to the Feedback; and
- you understand and agree that CAP is not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the Feedback, and you have no right to compel us to do so.
24. Assignment
CAP may assign this Agreement to any affiliate or any third party at any time. You may not assign this Agreement or any rights or benefits offered to you by CAP. This Agreement shall remain personal between you and CAP.
25. Termination
In its absolute discretion, CAP may terminate this Agreement at any time with or without notice to you. You may not terminate this Agreement or any provision. This Agreement will remain in force between you and CAP unless and until terminated by CAP and CAP may enforce any and all provisions of this Agreement against you, and, if you are an Agent, against any organization you are employed with or on whose behalf you access the Website or the Data.
26. Entire agreement
This is the entire agreement, contract and understanding between you and CAP and supersedes any prior terms and conditions, agreement or understanding between you and CAP.
27. Other sites and Linking
You agree that (i) CAP has no control over the content or performance of any website linked to or from this Website, (ii) CAP expresses no opinion concerning the content or performance of any such linked website, and, (iii) CAP shall not be held liable or responsible for the content or services of any such linked website. CAP provides all such links for your convenience only; they are not an endorsement or referral by CAP. You access and use those linked sites at your own risk. Those linked sites may have terms of use and privacy policies different from ours, and those terms and policies will apply to your activities on those sites.
If you wish to provide a link to our Website from your own web site, you may only link to our home page at www.costcoauto.com . You may not use any of our icons or logos on your web site without our prior written approval, and you may not use the link to suggest that we sponsor, endorse, approve of or are affiliated with you or your web site.
28. Modifications and Updates
We may from time to time add new features to the Website, remove existing features from the Website, or otherwise modify the Website, the CAP Services and any of the products, services and content made available through the Website (including their functionality, “look-and-feel”, universal resource locators and software components), all without notice to you or any liability to you.
29. Governing law
This Agreement shall in all respects be governed by the laws of State of Delaware. You agree that any and all disputes will be adjudicated by the Delaware courts. You expressly submit to the jurisdiction of such Delaware courts. The use of the Website in any jurisdiction not giving effect to all provisions of these terms and conditions is unauthorized.
30. Severance
Should any term or provision of this Agreement be held by a court of competent jurisdiction to be unenforceable, then such term or provision shall be severed from this Agreement; provided, however, that the remaining provisions terms and provisions of the Agreement shall continue to be valid and enforced.
31. Copyright and trademark notices
All contents of the Website are: Copyright © Affinity Auto Programs, Inc. Other trade-marks of third parties displayed on the Website are the property of such parties, used with permission. All rights are expressly reserved.
Your Privacy Choices
Under certain U.S. State Privacy Laws, you can request that we do not sell Personal Information about you or share it for targeted advertising. To submit a request, complete the form below or call 877-722-4559 and visit our Cookie Preference Center .
Locate your membership number on the back of the card. The Costco Membership Number is a 12-digit number that starts with 1, 3, or 8.
By submitting this request, I confirm that the information is true and accurate, and that Costco Auto Program has the right to process this request.
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Alaska Cruise Tours:
A cruise tour is a voyage and land tour combination, with the land tour occurring before or after the voyage. Unless otherwise noted, optional services such as airfare, airport transfers, shore excursions, land tour excursions, etc. are not included and are available for an additional cost.
Higgins Hotel New Orleans, Curio Collection by Hilton
Limited-time promotion.
- Four Nights for the Price of Three
- Daily Breakfast for Two, Book by 9/5/24
- Included Extras Valued at US $ 357
New Orleans: Higgins Hotel New Orleans, Curio Collection by Hilton Limited-Time Package
Inspired by the extraordinary entrepreneur, Andrew Higgins, known for designing and building over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II, the Higgins Hotel was named in honor of the history and heroes of that era. Conveniently located directly across the street from The National WWII Museum, the Higgins Hotel offers era-inspired guest rooms, premium amenities, a full-service restaurant, a lounge, and a stunning rooftop bar and lounge with views of the Crescent City skyline.
Vacation Package Details
Included extras.
Four nights for the price of three (will be reflected in price)
Daily breakfast for two (per room, a US $ 200 value)♦
Reduced daily self-parking rate (one vehicle per room, a US $ 92 value)♦♦
One-day admission to The National WWII Museum for two (per room, per stay, a US $ 65 value)♦♦♦
Included Extras Value
Included Extras above valued at US $ 357 for a four-night stay
Executive Member Benefit
Executive Members receive an annual 2% Reward, up to $1,000, on qualified Costco Travel purchases
Vacation Includes
Rental car‡
Accommodations at Higgins Hotel New Orleans, Curio Collection by Hilton
Hotel and car taxes
Accommodations
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The Higgins Hotel is the official hotel of The National WWII Museum, conveniently located in the Warehouse Arts District, with easy access to the French Quarter and Garden District areas.
The Costco Star Rating assigned to each hotel is only intended as a guideline. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references.
Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality.
Property offers upscale design and decor, superior dining venues, manicured grounds, and a high level of service and hospitality.
Property offers above-average accommodations, service, comfort, facilities and grounds.
Property offers basic accommodations, decor, facilities and grounds.
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Available Dates & Prices
Other room categories and lengths of stay are available. Airfare is available at an additional cost. The vacation shown is based on availability. The price and inclusions will vary based on the selected travel dates.
Terms & Conditions
♦Daily breakfast for two includes one entrée (per person) from the menu, plus coffee, juice or tea. Taxes and gratuities are included. Breakfast is valid at Café Normandie and is not valid for in-room dining. Any unused portion is nontransferable, nonrefundable and may not be redeemed for cash.
♦♦Self-parking is available at a reduced rate of US $ 25 plus tax (per vehicle, per night). Valid for one vehicle per room. The fee will be added to the final statement upon checkout and is payable directly to the hotel. All fees are outside the control of Costco Travel and are subject to change by the hotel without notice. Any unused portion is nonrefundable, nontransferable and may not be redeemed for cash.
♦♦♦Upon arrival at check-in, guests will receive vouchers for two tickets to The National WWII Museum. To redeem, guests will go to The National WWII Museum ticket desk (inside the entrance). The tickets are only valid for a one-day general admission and does not include any extra experiences. Guests can add on extra experiences at The National WWII Museum ticket desk when they enter. Guests staying at Higgins Hotel do not need to reserve a specific time for entry. Special event dates may affect The National WWII Museum operating hours. Any unused portion of the tickets are nontransferable, nonrefundable, and may not be redeemed for cash.
‡Rental car includes unlimited mileage, one additional driver, all taxes and service fees. It does not include gasoline, optional insurance charges, underage driver charges, upgrades, overtime, drop charges or infant-child seats. Parking fees may apply and are paid directly to the resort upon checkout.
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Package ID: LOUMSYHIGGINSHOTEL20240829LT
Member reviews become available after at least 5 are received in order to provide you with an accurate picture of this travel product.
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Coupon Override
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For drivers under the age of 25, additional fees and/or restrictions may apply.
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Alaska Cruise Tours:
A cruise tour is a voyage and land tour combination, with the land tour occurring before or after the voyage. Unless otherwise noted, optional services such as airfare, airport transfers, shore excursions, land tour excursions, etc. are not included and are available for an additional cost.
Unique Vacation Options
Theme parks and specialty vacations.
For a unique vacation, choose one of these out-of-the-ordinary options.
Theme Parks
Walt disney world® resort, universal orlando resort, disneyland® resort, specialty vacations, adventures by disney®, african safari vacations, trafalgar: worldwide guided tours, insight vacations: premium guided tours, contiki: tours for 18-35 year olds, luxury gold: small group journeys, brendan vacations ireland & scotland, costsaver: value without compromise, evan evans britain's finest sightseeing tours, the costco traveler blog, exciting theme park experiences in 2024, finding value at costco travel, 5 tips for theme park fun.
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COMMENTS
Find answers to common questions about renting a car through Costco Travel's Low Price Finder™. Learn about discounts, payment options, cancellation policies, insurance and more.
Option 1: Zurich Travel Insurance. For your convenience, we provide Costco member preferred rates offered through Zurich travel insurance. Plans can include coverage for rental car damage due to an accidental collision, theft, vandalism and more. For more information, visit Zurich or call 1-844-246-8470.
No. Rental car insurance isn't required to rent a car. However, Costco Travel highly recommends it for your protection. ... Does Costco Travel offer travel insurance? Print. Contact Us. Questions or Book Now. 1-866-921-7925. Mon - Fri: 5AM to 7PM. Sat - Sun: 6AM to 5PM. Pacific Time. Help While Traveling. 1-866-317-4711. Post-Travel Inquiry ...
Travel with confidence knowing that your travel insurance also provides 24/7 travel and emergency assistance. You can relax and enjoy your vacation knowing that help is just a phone call away should you need assistance 1-844-246-8470. Don't let an unexpected event interfere with your vacation; let a travel insurance plan help protect you ...
Rental cars. Instead of buying expensive travel insurance from a rental car company, Costco trip insurance offers coverage to protect your rental car. It covers damage to the rental vehicle and ...
Rental car reservations made through Costco Travel's Low Price Finder may be canceled without a penalty fee any time prior to pick up by logging in. You may also cancel by calling us at 1-866-921-7925 or the rental car agency directly. Please note: Canceled reservations cannot be reinstated so make sure you really want to cancel.
This free benefit is available to Costco members. You can book car rentals with Alamo, Enterprise, Avis, and Budget through Costco Travel. When you book with Alamo or Enterprise, the additional ...
Costco Travel offers everyday savings on top-quality, brand-name vacations, hotels, cruises, ... Daily Breakfast Full-Size Rental Car Costco Member Savings Family-Friendly Fun. Value, Quality and Features with Families in Mind. ... Travel Insurance - Opens a dialog Costco.com; Membership; Site Map;
What are the benefits of renting a car through Costco Travel? Costco Travel offers the following benefits with Alamo, Avis, Budget and Enterprise rentals: Exclusive member rates. One additional driver fee waived. Executive Members earn an annual 2% reward per rental. .
So if the only thing that is damaged is the rental vehicle, you have to submit the request for payment from the car rental company along with your reservation information, driver's license and I can't recall what else online. They will review the paperwork and issue payment to the car rental company. If you had to pay anything out of pocket to ...
Yes. Roadside Assistance protection plans may be purchased through the rental car location at the time of pickup. Most Roadside Assistance programs offer 24-hour support for tow, winch, jump start, fuel delivery, unlock, and tire change services. For more information, please contact the rental location directly.
Compare travel insurance with rental car insurance options to find the best value for coverage. Published May 22, 2024 7:11 a.m. PDT · 3 min read.
If your Costco membership number changed recently please call 1-855-863-0357 to have your Costco Travel account updated. Re-issued credit cards sometimes create new membership numbers. If you continue to have issues try logging in without an account.
Costco Travel offers everyday savings on top-quality, brand-name vacations, hotels, cruises, ... Rental Car Low Price Finder Rental Car FAQs Budget Truck Rental Travel Values ... Travel Insurance - Opens a dialog Costco.com; Membership; Site Map; Why Costco Travel;
Put the miles on a rental car and save wear and tear. Whether you are heading to a festival 350 miles away or driving the softball team to an out-of-state tournament, you can save wear and tear on your personal vehicle by renting a car. It's also a chance to upgrade to something that has additional features or space. Sometimes you just need a ...
Cardholders earn unlimited 3% cash back at restaurants and eligible travel purchases. This can include airfare, hotel stays, car rentals, travel agencies, cruises and Costco travel. Cardholders can also make the most of road trips and vacation car rentals with 4% cash back on eligible gas and EV charging transactions for the first $7,000 every ...
1-312-356-7839. Monday - Sunday, 8 a.m. - 12 a.m. ET. Read this Guide carefully. Each benefit description provides You with the details on what coverage You have and any exclusions and restrictions. This Guide to Protection Benefits ("Guide") includes important details about the benefits that come with Your card at no additional cost.
Costco travel insurance policies can provide an affordable choice for members shopping for a cruise or vacation. Learn more with our guide. Go to Homepage. ... Rental car coverage: ...
Discover how buying or leasing a car through Costco Auto Program is a simple, straightforward process from start to finish. Read more... 877-540-2580. Get Started.
The fees and inclusions are outside the control of Costco Travel and are subject to change by the hotel without notice. ‡Rental car includes unlimited mileage, one additional driver, all taxes and service fees. It does not include gasoline, optional insurance charges, underage driver charges, upgrades, overtime, drop charges or infant-child ...
‡Rental car includes unlimited mileage, one additional driver, all taxes and service fees. It does not include gasoline, optional insurance charges, underage driver charges, upgrades, overtime, drop charges or infant-child seats. Parking fees may apply and are paid directly to the resort upon checkout. See Full Terms & Conditions - Opens a dialog
Search, price, and compare rental cars with Costco Travel. Our Low Price Finder shops all the coupons, codes, discounts and deals and returns the lowest price based on your search criteria.
Mon-Fri. 10:00am - 7:00pmSat. 9:00am - 6:00pmSun. CLOSED. When only one pharmacist is on duty the Pharmacy may be closed for 30 minutes between the hours of 1:30pm and 2:30pm. Optical Department. (408) 567-9056. Hearing Aids. (408) 961-3910. Shop Costco's Santa clara, CA location for electronics, groceries, small appliances, and more. Find ...
CalPERS Retirement Options for CEA and Exempt Appointments. Discounts for State Employees. . As a state worker, you are eligible to receive discounts for a variety of services and products. You and your eligible family members have access to LifeMart, an online discount center and mobile app through your Employee Assistance Program (EAP).
4253 S Sagewood Ln #68, Ontario, CA 91762 is a listed for rent at $3,200 /mo. The 1,570 Square Feet is a 3 beds, 3 baths . View more property details, sales history, and Zestimate data on Zillow.
Go Big with 3% cash back rewards on Costco Travel with the Costco Anywhere Visa® Card by Citi ... Rental Car Low Price Finder Rental Car FAQs Budget Truck Rental Travel Values ... Travel Insurance - Opens a dialog Costco.com; Membership; Site Map; Why Costco Travel;