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Pre-order your travel money online change it at London Gatwick with ChangeGroup, with 17 branches open daily 03:00 - 21:30

Currency exchange and travel money with ChangeGroup

ChangeGroup, the world leader in currency exchange, offers 60+ foreign currencies available for both online ordering as well as direct branch purchase at 17 conveniently located branches within both North and South Terminals.

With their BuyBack Guarantee options, you can take as much currency on your trip as you like safe in the knowledge that you won't lose out on any unspent cash.

Pre-order your travel money​

Get the best deal with 0% commission and great rates when you exchange currency online. Collect your travel money order free of charge from London Gatwick right before you fly and enjoy a hassle-free and efficient service even at the last minute at any ChangeGroup branch 

For the best rates, we would always recommend pre-ordering your currency online to then pick up at the airport​ from one of two pre-paid, online order collection points located before security (one in each terminal).

Pre-order your currency

BuyBack Guarantee

Travel worry-free with ChangeGroup BuyBack Guarantee* knowing that you can take as much currency on your trip as you’d like, without losing out on any unspent cash. For only £5.99​,​ ChangeGroup will buy back any leftover currency at the initial exchange rate. This BuyBack Guarantee is available to purchase online or in-branch at the airport.

*Please note that certain currencies may have purchasing limitations due to legal restrictions. We recommend you review ChangeGroups terms and conditions directly regarding BuyBack Guarantee.

ChangeGroup provide ​two ​pre-paid, online order collection points​ that can be found before security in each of the North and South Terminal. Both are located directly opposite security in each terminal, this is on Level 2 in the North Terminal and Level 3 in the South Terminal.

Both branches are open daily 05:00 - 22:00.

North Terminal

Before security

Level 2, opposite security

Opening times:

05:00-22:00

South Terminal

Level 3, opposite security

​​We have ​70 ATMs available across both​​ terminals. ​These can be found ​before and after security control. ​A​ll valid UK bank cards ​are accepted ​and there is no charge for using this service. ​All​ major credit cards​ are accepted​, but your credit card company may charge for this service.

You must declare cash of €10,000 or more (or its equivalent in other currencies or assets) to UK customs if you’re carrying it between Great Britain (England, Scotland and Wales) and a country outside the UK. Find out more information about what you should declare at Customs .

MoneyCorp Review

Overall score.

Moneycorp foreign exchange and money transfer services are available in different countries. It offers forex solutions for individuals and businesses. Read this Moneycorp review to determine if using its services might work well for you.

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Gavan started iCompareFX in 2014 after discovering the easiest way to wire money internationally was through a specialist provider and …

Personal and business international money transfers

Risk management tools

Multi-currency card for personal customers from the UK

Account managers

Travel money for residents of the UK

Online seller solutions

Multilingual website

Regulated in different countries

Payment options

Bank account transfers

Debit cards

Moneycorp account balance  

Payout options

Bank accounts Transfer options

Over the phone

Moneycorp app  

Regular transfers

Send money to

Online, you may send money to over 190 countries, in 33 currencies including:

AED, AUD, BHD, CAD, CHF, CZK, DKK, EUR, HKD, HRD, HUF, ILS, INR, JOD, JPY, KWD, LTL, LVL, MAD, MXN, NOK, NZD, OMR, PLN, QAR, RON, SAR, SEK, SGD, THB, TNB, TRY, USD, ZAR

Moneycorp provides more currencies over the phone.

Customer service is provided via email and over the phone.

Email - [email protected] and [email protected]

Phone - Phone numbers location: 

https://www.moneycorp.com/en-us/contact-us/

https://www.moneycorp.com/en-gb/contact-us/

Personal Features

Moneycorp is a UK-based foreign exchange and global payment services provider. It offers international money transfer solutions to personal customers from different countries.  

What Moneycorp offers

• International money transfers.
• Regular transfers.
• Forward contracts.
• Market orders.
• FX optimised travel card (for UK residents).
• Moneycorp travel money (for UK residents).
• Account managers.

International money transfers - Carry out Spot Transfers and make use of existing Moneycorp exchange rates.

Regular transfers - Set up regular Moneycorp money transfers according to your requirements, and get to lock existing rates for up to two years.

Forward contracts - Use forward contracts to lock existing Moneycorp rates for up to two years.

Market orders - Target better than existing rates and set up automated transfers by using market orders.

FX optimised travel card (for UK residents) - Use the Red explorer Moneycorp currency card to hold funds in up to 10 different currencies.

Moneycorp travel money (for UK residents) - Get travel money in various currencies delivered to your home, pick it up from a bureaux de change, or get it topped up on your Moneycorp travel card.

Account managers - You may speak with your account manager to set up transfers and to get forex-related information.  

What moneycorp doesn’t do

• Cash pick up.

Business Benefits

Businesses from different countries may use specialist forex services provided by Moneycorp.  

• Moneycorp international payments.
• Currency hedging tools.
• Bulk payments.
• Online seller solutions (through the UK website).
• Business account managers.

Moneycorp international payments - Businesses can use Spot Contracts to transfer funds with existing Moneycorp rates.

Currency hedging tools - These come in the form of forward contracts, market orders and currency options.

Bulk payments - Carry out bulk payments by uploading different types of payment-related files from your accounting system.

Online seller solutions (through the UK website) - Online sellers who register through the UK website get access to unique receiving accounts in EUR and USD. Use these to receive payments from platforms such as Amazon, Rakuten, eBay, Etsy and Cdiscount.

Business account managers - Speak with your dedicated account manager to get forex-related advice and to carry out transfers.  

What Moneycorp doesn’t do

• Moneycorp travel card for businesses.
• Accounting integration with Xero or QuickBooks.

Fees & Exchange Rates

Moneycorp fees.

Moneycorp fees depend on the Moneycorp website you use. A few examples are listed in the corresponding table.

With other countries, you are alerted of any applicable Moneycorp fee before you finalize your transfer.  

Moneycorp exchange rates

Moneycorp rates come with markups/margins added on top of existing interbank rates. The rate you get also depends on the amount you wish to transfer. Some Moneycorp customer reviews on Trustpilot mention receiving less than favorable rates.  

Moneycorp card exchange rate

You are subject to Moneycorp exchange rates when currency conversion takes place on your Moneycorp card. These rates include markups added on top of existing mid-market/interbank rates. You get to lock in exchange rates in advance. You pay no card payment or ATM fees.  

Are there additional Moneycorp fees? 

You might need to pay intermediary bank fees depending on the country from which you make your payment.

Ease of Use

What moneycorp does well.

Express transfers - Depending on where you live, you might be able to carry out Express transfers. While these transfers might go through on the same day, they come at an added cost.

Payment methods - Pay using a bank transfer, a debit card or your Moneycorp account balance.

Phone transfers - Setting up transfers over the phone is simple.  

Where Moneycorp could improve

Sign up and verification - Creating a new account and completing the verification process can seem tedious and time consuming.

Transfer speed - Moneycorp claims to process all transfers in 2 - 3 business days. However, transfers can take longer in some instances. 

Moneycorp app - Moneycorp has apps for Android and Apple. However, a number of Moneycorp reviews on Google Play Store and Apple App Store highlight problems with how both apps work.

Support & Countries

What moneycorp does well  .

Supported registration countries - Moneycorp accepts customers through its dedicated websites for the U.S., the UK, Spain, Ireland, France, Romania and Australia. Global customers need to sign up using the Moneycorp UK website.

Supported destination countries and currencies - Carry out online transfers in 33 currencies to more than 190 countries. AED, AUD, BHD, CAD, CHF, CZK, DKK, EUR, HKD, HRD, HUF, ILS, INR, JOD, JPY, KWD, LTL, LVL, MAD, MXN, NOK, NZD, OMR, PLN, QAR, RON, SAR, SEK, SGD, THB, TNB, TRY, USD, ZAR. Additional currencies are available over the phone.

Moneycorp travel card currencies - The currencies you can load on your Moneycorp travel card include GBP, EUR, USD, CAD, AUD, NZD, ZAR, CHF, TRY and AED.

Moneycorp customer service - Get local phone support depending on where you live, or get support via email.  

More language support - While Moneycorp provides multilingual website access, increasing the number of languages would benefit its customers.

Trust & Transparency

Regulated - Moneycorp is licensed by financial regulatory bodies in different countries.

Positive feedback for business services - Most business customers appear to be satisfied with the services and support offered by Moneycorp.   

Exchange rate transparency - Customers need to carry out their own research to determine how much markup Moneycorp applies on exchange rates.

Mneycorp Trustpilot reviews - With over 4,600 reviews, Moneycorp gets a score of 9 out of 10 on Trustpilot, and it rates as Excellent. However, several Moneycorp reviews on Trustpilot as well as Google Play Store and Apple App Store complain about receiving poor customer service. While Moneycorp acknowledges customer problems on Trustpilot, its replies don't seem particularly solution-oriented.

Is Moneycorp safe?

Yes. Moneycorp is regulated by government bodies of different countries. One possible drawback is that a number of Moneycorp reviews on Trustpilot, Apple App Store and Google Play Store express concerns about the company's customer service.

UK-based Moneycorp provides international money transfer services for personal and business customers from different countries. Depending on the country in which you live, you might be able to carry out fee-free transfers. However, you still need to account for exchange rate margins. There are cheaper alternatives to send money internationally for individuals. iCompareFX has talked with Moneycorp business customers and they highly recommend Moneycorp for business partnerships. If you are a business customer or an online seller with high volume, Moneycorp is worth considering.

• Personal and business transfers.
• Multi-currency travel card for UK customers.
• Travel money solutions for residents of the UK.
• Solutions for online sellers.
• Multilingual website.
• No cash pick up.
• No Moneycorp travel card for customers outside of the UK.
• No Moneycorp debit card for businesses.
• Functionality of Moneycorp app.

Compare Moneycorp against other money transfer services

Popular send money to destinations.

Discover More

Travel Money at Gatwick Airport

When you fly from Gatwick Airport, unless you are flying internally to the UK, you will probably be flying to a location that does not use the Great British pound. Therefore, you will need to arrange to either exchange some currency, buy travellers’ cheques, sort a prepaid currency card or arrange an international debit or credit card so that you can make the most of your hard-earned money while you are away.

To get the best exchange rates you are best to exchange your money or get an international credit card before you get to Gatwick Airport and head off on your trip.

Money-Saving Tips

Currency exchange at gatwick airport.

Gatwick Airport Travelex

Another way to get your foreign currency is by ordering in advance from a site such as Travelex . Usually, you can get a better rate online, so by ordering in advance and having the cash sent to you you will save a lot of money. You can also pick it up in person if you have a Travelex store locally.

It may also save you stress as well as some currencies may be more difficult to get hold of and may not be available to purchase at the airport, so if you order before you travel then you won’t have this concern.

Credit and Debit Cards

Using a credit or debit card while you are away may make spending easy, but it is difficult to know exactly what you are spending and it could cost you more money.

Trevelex Prepaid Currency Cards

Declaring your currency, keeping your money safe at the airport and abroad.

• Use a bum bag to carry cash, preferably one that is flat to your body that hides underneath your clothes.
• If you have a handbag make sure it has a zip and you keep the bag in front of you.
• If you keep your money in a rucksack do not have it near the top of the bag – keep it buried underneath.

• Take travellers’ cheques if you can as they are easily replaced if they are stolen by calling the emergency number provided by the company.
• Split up your cash if you can.
• If you are taking cash then ask your currency exchange provider to give you smaller notes where possible. If you have only €50 cheques and try paying for a croissant you may catch the eye of a thief.
• Do not flash your cash.
• Do not leave cash in your hold luggage in case your baggage gets lost in transit.
• Try to blend into your location so you do not look like a tourist – make sure you plan your route before you travel.
• If you are staying in a hotel or villa and there is a secure safe use that during the day and only take out as much money as you need for that day.
• Do not leave handbags or wallets.
• Do not keep your wallet in your back pocket.
• Do not be distracted by street artists who may distract you while a companion pickpockets you.
• Take out travel insurance that covers your cash.
• If you are a victim of theft you must report it to the local police straight away and get a crime reference number. You will then need to contact your travel insurance with the number in order to make a claim.
• Visit Crimestoppers UK for further advice on avoiding pickpockets.

MoverDB.com

Wise vs Moneycorp: Fees & Reviews Compared

Both Wise and Moneycorp are popular international money transfer services . But which one is better?

Below we compare them on their fees and reviews.

Currencies Direct are the top rated International Money Transfer Service on our list.

• 4.9 out of 5 on Trustpilot based on over 8,000 reviews  
• No transfer fees
• Bank-beating rates
• Award-winning service
• Exclusive Amazon gift card offer for users of MoverDB.com 

Company Comparison

Wise pros & cons.

• No markups on exchange rates
• Comprehensive global service reach
• Impressive currency support
• Widespread local presence with branches in more than 28 countries
• Custom quotes are available without signup
• Diverse payment methods encompassing bank accounts, debit and credit cards, PayPal, and more
• Highly rated on Trustpilot
• In-depth knowledge repository
• Ideal for small transactions
• Fast money transfers, with half of all transactions completed in minutes and the rest within 0-2 days
• Outstanding web platform and mobile app experience
• Some Challenges with customer service
• Cash pickup isn’t an option
• Lack of dedicated currency dealers
• Less-frequented countries and currencies might incur high transfer fees
• Inadequate for large monetary transfers
• No support for lesser-traded currencies

Moneycorp Pros & Cons

Moneycorp Pros

• Exceptional customer support
• Respectable Trustpilot rating
• Zero fees for transfers conducted online
• Unlimited transfer amounts for phone transactions
• Operational in more than 190 nations worldwide
• Impressive range of supported currencies
• In-depth local expertise
• Decades of industry experience
• Speedy money transfers
• Broad array of features for businesses
• Multilingual services
• Robust regulatory compliance

Moneycorp Cons

• Limited funding methods
• Lack of support for less-common currencies
• No option for instant personalized quotes

See More Comparisons:

Wise vs Caxton Wise vs Corpay Wise vs Currency Solutions Revolut vs MoneyGram Revolut vs Remitly

Pre-order your currency with the Change Group

ChangeGroup is a world leader in currency exchange, with 60+ currencies to choose from at conveniently located exchange bureaus across the UK, including at London Stansted Airport.

You can conveniently access our branches in the landside area, departure lounge and baggage reclaim zone as well as 26 ATMS.

Here’s how you can order your travel money with ChangeGroup:

Place an order on the ChangeGroup website

Get your travel money sorted in advance and save big! Simply place your order online and collect it at Stansted airport before you fly. You won't have to worry about commission fees, and all the foreign currencies you need will be waiting for you.

Order at one of ChangeGroup’s airport branches

Don't have time to order online? No worries! ChangeGroup's airport branches offer speedy foreign currency exchange services for busy travelers like you. We are operating from 03:00-01:00 in various locations within the airport, to serve our national and international travelers.

Why exchange your currency with ChangeGroup?

We’re just around the corner with our convenient locations

We have 30 years of experience in providing foreign currencies to travellers

We offer 60+ currencies, including the most exotic ones.

In addition, we offer other services such as - Buy-Back guarantee : Avoid being stuck with the foreign currency you don't need! Get our Buyback Guarantee for £5.99 and take as much currency as you like and sell back any leftovers at the same rate you bought it for. Enjoy your travels worry-free. Purchase online or in-branch. - Western Union money transfers: Don't let distance keep you from supporting your loved ones. ChangeGroup's Western Union money transfer service is here to help you send money anywhere in the world, with speed and reliability you can count on.

Our team of experts are always here to help, with a smile!

*Please note that certain currencies may be subject to legal restrictions and may not be available for purchase. Terms and Conditions apply for Buyback guarantee.

For more information about our services and locations please visit our website.

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Moneycorp exchange rates: What you need to know

Jan 2, 2019

Exchange Rates , Moneycorp , Provider , Travel Money , UK

CurrencyFees » Fee Guides » Moneycorp exchange rates: What you need to know

Moneycorp offers a convenient way to buy a multitude of different currencies. However, foreign exchange rates represent a major pricing point and there is often little clarity around them. We researched Moneycorp’s travel money exchange rates to provide you a table showcasing their currency rate spread. Hopefully we can help you save money on your holidays.

Moneycorp exchange rates: Information and tips

Know the latest interbank exchange rate for your currency pairs.

The interbank rate (also called mid-market rate) is the midpoint between the buy price and sell price of two currencies on the currency markets. Moneycorp does not offer the interbank rate but instead adds a margin to it, which makes the foreign currency transaction more expensive for you. Before using Moneycorp for your travel money needs, make sure to know the current interbank exchange rate. That way, you’ll be able to calculate FX losses on the currency conversion. You can find the latest interbank rates using our currency converter.

How to calculate exchange rate loss

Here’s what you need to do in order to determine how much Moneycorp’s travel money exchange rate spread is going to cost you:

• Find the current interbank rate for your currencies using our currency converter
• Multiply your original amount by the current interbank rate
• Multiply your original amount by the exchange rate Moneycorp offers
• Subtract the first amount from the second amount
• This is the amount you’ll lose through currency conversion with Moneycorp

Order your currency online and in advance

Ordering your foreign currency before your trip allows you to compare with rates and fees of other providers. Ordering it online also is usually much cheaper than buying currency at the airport or on arrival to your holiday destination. Make sure to always compare exchange rates before finalising an order.

For the best exchange rates, we highly recommend TransferWise . Enjoy your first transfer for free on transfers up to £500.

Moneycorp exchange rate research

The exchange rate spreads below are for ordering foreign currency online. Rates on other services might differ. Those exchange rate margins are indicative at the time of research. Use the Moneycorp currency converter or visit the nearest branch to get the latest rates.

How we collect our data & advertiser disclosure

Moneycorp’s exchange rate was collected from Moneycorp’s website on 07/11/2018. Interbank rates collected from x-rates.com on 07/11/2018. The information displayed on this site is subject to change at any time and we do not guarantee 100% accuracy of the information. For the today’s rates, visit Moneycorp’s website, contact Moneycorp’s customer support or log into your online banking and search for their exchange rate calculator. Currencyfees.com is not liable for any financial decisions based on the above information. Currencyfees.com is supported by referral compensations by some of the companies listed in our articles.

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