amex travel canada phone number

Contact Amex Travel Phone Number for Hassle-Free Travel

If you’re seeking a stress-free travel experience, contact the Amex Travel Phone Number. Whether you’re based in the US, Canada, Australia, or a Platinum cardholder, Amex Travel offers a dedicated phone service to assist you in planning and booking your trips. With extensive knowledge and expertise in travel procedures and customer service, the Amex Travel Phone Number ensures a hassle-free journey from start to finish. Discover how this convenient contact can alleviate your travel concerns and provide efficient solutions, making your next adventure a breeze.

Key Takeaways:

• American Express provides customer support for travel-related inquiries.
• The official American Express website has a dedicated help center for travel support.
• Customers can connect with a support agent through the webchat feature on the website.
• Contact information for American Express travel services and reservations can be found on their website.
• American Express Platinum cardholders have access to a dedicated travel phone number for customer support, available 24/7.
• American Express Global Business Travel offers travel technology and support for stress-free business travel.
• The concierge service provided by American Express can be reached by phone or email.
• American Express offers various contact options for customers traveling internationally, with contact information available on their website.
• WalletHub provides the phone number for American Express Platinum travel customer support.
• The range of services offered by American Express Global Business Travel is mentioned in the WalletHub article.
• The American Express Global Business Travel website provides a contact page for inquiries and assistance.

Table of Contents

AMEX Travel Phone Number

If you’re in need of assistance while planning your next trip, look no further than the AMEX travel phone number. By contacting this dedicated customer support line, you can ensure a hassle-free travel experience from start to finish.

Why is the AMEX travel phone number a valuable resource?

Finding the right contact information for travel-related inquiries can often be a daunting task. However, American Express recognizes the importance of providing excellent customer service and has made it easy for travelers to connect with a knowledgeable representative.

How can the AMEX travel phone number help you?

When you dial the AMEX travel phone number, you’ll be connected to a team of experienced professionals who are available 24/7. These representatives possess a wealth of knowledge about travel booking procedures and can assist with a variety of concerns. Whether you need help with reservations, have questions about your destination, or simply want advice on the best travel options, they are there to provide you with the information you need.

Who can benefit from the AMEX travel phone number?

The AMEX travel phone number is a valuable resource for all travelers, whether you are a regular vacationer, a business professional, or an occasional explorer. It doesn’t matter if you’re a current American Express cardholder or not; their customer service is designed to assist anyone in need of travel-related support.

How can you access the AMEX travel phone number?

To access the AMEX travel phone number, simply visit the official American Express website. There, you will find a dedicated help center for travel support, which provides contact information for various travel services and reservations.

What other contact options are available?

Apart from the travel phone number, American Express also offers other convenient contact options. Their website features a webchat feature, allowing you to connect with a support agent online. Additionally, if you are an American Express Platinum cardholder, you have access to a dedicated travel phone number for personalized customer support.

When it comes to planning a trip, having a reliable source of support can make all the difference. By contacting the AMEX travel phone number, you can rest assured that you’ll receive expert assistance and guidance throughout your travel experience. So, before you embark on your next adventure, remember to reach out through the AMEX travel phone number and enjoy a hassle-free journey.

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Amex Travel Phone Number Platinum

Are you planning your next adventure and need reliable support for your travel arrangements? Look no further than the Amex Travel Phone Number . As a seasoned travel writer, I understand the importance of having a trustworthy resource to rely on when it comes to your travel needs. In this article, I will provide you with all the essential information you need to know about the Amex Travel Phone Number Platinum , ensuring a hassle-free and enjoyable travel experience.

What is the Amex Travel Phone Number Platinum?

The Amex Travel Phone Number Platinum is a dedicated customer service line provided by American Express specifically for their Platinum cardholders. It serves as a direct gateway to a team of experienced professionals who are available 24/7 to assist with all your travel-related inquiries and bookings. Whether you need help making reservations, seeking travel advice, or simply have questions about destinations, the Amex Travel Phone Number Platinum is your go-to resource.

Why Choose the Amex Travel Phone Number Platinum?

Expert Assistance : When you reach out to the Amex Travel Phone Number Platinum , you can rest assured that you will be connected to highly knowledgeable professionals with extensive expertise in the travel industry. They understand the intricacies of travel booking procedures and services, allowing them to provide you with efficient solutions tailored to your specific needs.

24/7 Availability : One of the significant advantages of the Amex Travel Phone Number Platinum is its round-the-clock availability. Whether you’re planning a trip late at night or have an urgent travel-related issue while on the go, you can count on the exceptional customer service provided by American Express. Their representatives are always ready to assist you, no matter the time zone or location.

Hassle-Free Experience : By contacting the Amex Travel Phone Number Platinum , you gain access to a range of travel perks and benefits tailored exclusively for Platinum cardholders. From curated travel experiences to personalized recommendations and exclusive amenities, American Express knows how to elevate your journey and make it truly exceptional.

How to Reach the Amex Travel Phone Number Platinum

Contacting the Amex Travel Phone Number Platinum is quick and straightforward. Simply dial (800) 525-3355, and you will be connected to a live customer service representative who will be happy to assist you. Whether you have general travel inquiries or need help with specific bookings, their team is ready to guide you through the process and ensure a seamless travel experience.

In addition to the phone support, American Express also offers secure chat support through their online help center. If you prefer to interact via chat, you can log in to your American Express account and access the webchat feature to connect with a representative instantly.

• The Amex Travel Phone Number Platinum is a dedicated customer service line provided by American Express for their Platinum cardholders.
• It offers expert assistance from knowledgeable professionals who understand the intricacies of travel bookings.
• The Amex Travel Phone Number Platinum is available 24/7, ensuring support regardless of the time or location.
• By contacting the Amex Travel Phone Number Platinum , you gain access to exclusive travel perks and benefits tailored for Platinum cardholders.
• To reach the Amex Travel Phone Number Platinum , dial (800) 525-3355 or access secure chat support through the American Express online help center.

Sources: – American Express – Customer Service Phone Numbers ( source ) – WalletHub ( source )

AMEX Travel Phone Number Australia

American Express offers dedicated customer support for travel-related inquiries through their AMEX travel phone number in Australia. Whether you’re looking to make reservations, gather information about destinations, or simply need travel advice, contacting the AMEX travel phone number can ensure a hassle-free travel experience.

Customer Service Hours and Contact Information

The customer service hours for travel booking enquiries are Monday – Friday 07:00 – 18:00 (AEST). To reach the AMEX travel phone number in Australia, dial 1300 303 877 . If you’re calling from overseas, you can reach the AMEX travel phone number at +612 9151 0138 .

For travel insurance enquiries, the dedicated phone number is 1800 230 566 .

Online Support and International Phone Numbers

In addition to phone support, American Express also provides online support for travel through their website. They have a convenient Live Chat function where customers can connect with a member of their online travel support team.

If you’re located outside of Australia, American Express provides a list of international phone numbers for customer service on their website. This ensures that no matter where you are, you can easily reach out for assistance. Some of the countries listed in the international phone numbers include Argentina, Australia, Austria, and Brazil.

Additional Services and Contact Information

American Express offers not only travel booking and customer service support but also travel insurance options. These insurance options can be purchased up to 9 months before your journey begins, providing peace of mind for any unexpected events.

For business travel and other specific needs, American Express provides different contact information. Whether it’s through their mobile app or dedicated client managers, they are committed to providing comprehensive support for all aspects of travel.

• Contact the AMEX travel phone number in Australia for expert assistance and a hassle-free travel experience.
• The dedicated customer service line is available Monday – Friday 07:00 – 18:00 (AEST) and can assist with travel booking enquiries.
• If calling from Australia, dial 1300 303 877. If calling from overseas, dial +612 9151 0138.
• American Express also offers online support through their Live Chat function on their website.
• International phone numbers are available for customers located outside of Australia.
• American Express provides travel insurance options that can be purchased up to 9 months before your journey begins.
• For business travel and other specific needs, American Express offers additional contact information, including support through their mobile app and dedicated client managers.

Note: The information provided here may be subject to change. For the most accurate and up-to-date information, please visit the official American Express website.

Source 1 Source 2

Q1: What is the Amex Travel phone number for customers in the United States?

A1: The Amex Travel phone number for customers in the United States is (800) 525-3355.

Q2: What is the Amex Travel phone number for customers in Canada?

A2: The Amex Travel phone number for customers in Canada is available on the official American Express website’s contact page.

Q3: What is the Amex Travel phone number for Platinum cardholders?

A3: Platinum cardholders can contact Amex Travel using the dedicated travel phone number provided with their Platinum card. The number can be found on the American Express website or in the WalletHub article.

Q4: What is the Amex Travel phone number for customers in Australia?

A4: The Amex Travel phone number for customers in Australia is 1300 303 877 for travel booking inquiries and 1800 230 566 for travel insurance inquiries. For overseas inquiries, the number is +612 9151 0138.

Q5: How can I contact Amex Travel for international customer service?

A5: American Express provides international phone numbers for customer support in various countries. The list of international phone numbers can be found on the American Express website.

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Travel State Dept: A Guide for Safe and Immersive Travel

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Get the Scotiabank Gold American Express ®  Card

Are you a scotiabank customer with access to online banking.

Are you new to Canada in the past three years?  Visit a branch to apply. Use our Branch Locator

Offer details

To qualify for these offers make sure to open a new Scotiabank Gold American Express credit card account (“Account”) by October 31, 2024.

To qualify for the 45,000 bonus Scene+ points offer:

• Earn 25,000 bonus Scene+ points by making at least $1,000 in everyday eligible purchases in your first 3 months.
• Plus, for a limited time, you are eligible to earn a 20,000 Scene+ point bonus when you spend at least $7,500 in everyday eligible purchases in your first year.

Once you qualify, we’ll credit your account in 2 instalments:

• 25,000 bonus Scene+ points will be credited to the applicable Scene+ membership account within approximately 2-3 business days after the qualifying $1,000 in eligible purchases being posted to your Account within the first 3 months of Account opening.
• An additional 20,000 bonus Scene+ points will be credited to the applicable Scene+ membership account within approximately 2-3 business days after you have met the $7,500 annual spend threshold in your Account in your first year.

Individuals who are currently or were previously primary or secondary cardholders of a Scotiabank personal credit card in the past 2 years, including those that switch from an existing Scotiabank personal credit card, as well as employees of Scotiabank, are not eligible for this offer.

See terms and conditions below 1 for full details.

Scotia Credit Card Protection (optional)

With one simple application, you can have financial protection from a range of life events: Disability, Job Loss, Strike or Lockout, Critical Illness or loss of Life. A monthly benefit equal to 20%16 of your outstanding credit card account balance can be paid to your credit card account if you are unable to work, which can help pay down your balance faster. In the event you are diagnosed with a covered Critical Illness17, or if you pass away, your outstanding credit card account balance can be paid in full, up to a maximum of $50,000.

This comprehensive coverage is available at a monthly premium rate of only $1.09 per $100 of the daily balance on your credit card account (plus any applicable sales tax). The affordable cost includes benefits for a Co-Borrower at no additional charge. The premium is conveniently charged to your credit card account to help ensure your coverage stays in place.

Approval is fast – contact us for details if you are a resident of Canada, and are at least 18 and under 70 years of age.

View more information or simply call 1-855-753-4272 between 8am and 8pm (EST) Monday to Friday and a Customer Service Representative will be pleased to assist you.

Get a supplementary Card

Earn More Travel Rewards 

You will earn travel rewards on the purchases made by your Supplementary Cardholder at the same rate that you earn travel rewards on purchases made on your Card.

Comprehensive Travel and Shopping Protection 

Your Supplementary Cardholders will also enjoy the benefits of comprehensive Travel and Shopping coverage included with your Scotiabank Gold American Express Card Account

Winner of the 2022 credit card Genius Best Foreign Exchange Credit Card ±

Winner of the 2022 MoneySense Best Rewards Card for everyday spending

Winner of the 2021 Rewards Canada Top Travel Points Credit Card (annual fees)

Winner of the 2021 creditcardGenius Best Flexible Credit Card

Winner of the 2021 MoneySense Best Rewards Cards (everyday use)

Winner of the 2020 MoneySense Best Travel Card for everyday use

Offer Details

To qualify for these offers make sure to open a new Scotiabank Gold American Express credit card account (“Account”) by October 31, 2024

• 25,000 bonus Scene+ points will be credited to the applicable  Scene+ membership account within approximately 2-3 business days after the qualifying $1,000 in eligible purchases being posted to your Account within the first 3 months of Account opening.
• An additional 20,000 bonus Scene+ points will be credited to the applicable Scene+ membership account within approximately 2-3 business days after you have met the $7,500 annual spend threshold in your Account in your first year.

See terms and conditions below 2 for full details.

Open an Ultimate Package chequing account and waive the ongoing annual fee for your Scotiabank Gold American Express Card. 3

Open a Preferred Package chequing account and waive the first year annual fee on a Scotiabank Gold American Express Card. 4

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Scotiabank Gold American Express ® Card

Earn up to  6X the Scene+ TM  points  on every $1 CAD you spend in Canada on eligible grocery, dining, and entertainment purchases. 2  ​ The only major bank that saves you 2.5% on foreign transaction fees. 8∆

Earn up to $950* in value in the first 12 months, including up to 45,000 bonus Scene+ points and first year annual fee waived. 1

Is this Credit Card right for you?

Right for you if you:

• Want to obtain a convenient and secure payment method for everyday purchases
• Interested in building your credit history by making at least your minimum payments on time each month
• Want an interest free grace period on purchases
• Value the rewards and benefits that can be earned with this Card and willing to pay an annual fee

May not be right for you if you:

• Will be carrying an outstanding balance for a long period of time or using it for debt consolidation
• Prefer cash back rewards
• Rarely travel or make foreign currency purchase

Fees, rates & other information 7

Interest rates

Minimum credit limit

Each supplementary Card

No foreign transaction fees

You will not pay 2.5% foreign transaction fees on any foreign currency purchases, including online shopping and when travelling abroad. Only the exchange rate applies. 8

Your award-winning card

Winner of the 2024 Rewards Canada Top Travel Points Credit Card (annual fees)  †

Winner of the 2023 MoneySense Best Rewards Card for everyday spending

Winner of the 2023 credit card Genius Best Foreign Exchange Credit Card±

Winner of the 2022 Rewards Canada Top Travel Points Credit Card (annual fees) ‡

Ways to earn Scene+ points

Sobeys, Safeway, FreshCo, Foodland, and more

Earn  6 Scene+ points 2  on every $1 CAD you spend in Canada at Sobeys, Safeway, FreshCo, Foodland and  more .

Eat in and Eat out

Earn  5 Scene+ points 2  for every $1 CAD you spend in Canada on Dining, Food Delivery, and other eligible grocery stores. Includes popular food delivery and food subscriptions.

Watch and Cheer

Earn  5 Scene+ points 2  for every $1 CAD you spend in Canada eligible entertainment purchases. Includes movies, theatre, and ticket agencies.

Ride and Drive

Earn  3 Scene+ points 2  for every $1 CAD you spend in Canada on eligible gas and daily transit options. Includes rideshare, buses, taxis, subway, and more.

Listen and Stream

Earn  3 Scene+ points 2  for every $1 CAD you spend in Canada on eligible select streaming services.

Plus earn 1 Scene+ point for every $1 spent on all other eligible everyday purchases

• Insurance coverage

Your card comes with great benefits

Exclusive access to special offers and events

Earn Scene+ points

New   Earn and redeem Scene+ points when you shop at over 1,100 eligible grocery stores across Canada including Sobeys, Safeway, FreshCo, Foodland, and more .

Amex Offers ®†

Make every day more rewarding with Amex Offers ®†  With offers for shopping, dining, travel, and more, there’s something for everyone. Adding offers to your card is quick, easy, and best of all, incredibly rewarding. 14

American Express Experiences®

• Front Of The Line® Presale Tickets or reservations to some of the most in-demand concerts, theatre productions, restaurants and special events, often before the general public.
• Front Of The Line Reserved Tickets gets you access to a block of great seats reserved for Cardmembers even after shows are on sale to the public.
• Special Offers & Experiences for all Cardmembers - enjoy a variety of special Entertainment offers and events created for Cardmembers.

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Book and redeem easily

Book and redeem any flight for any time through Scene+ Travel 3 , a full-service travel agency 4 . 

Complimentary concierge services

Whether you need help booking your restaurant reservations or scoring tickets for a show, our concierge service is happy to assist you 24/7 . 5

Airport lounge access

Be confident that you’ll have a place to relax or catch up on business. Enjoy a preferred discount on the Priority Pass™ membership and access over 1200 VIP lounges around the world as a Scotiabank Gold American Express® Cardholder. 6

Save time at the checkout

Tap your Scotiabank Gold American Express® Card on your smartphone for quick easy payments. 12

Apple Pay  – The easy, secure, and private way to pay with your eligible Scotiabank credit cards. 12

Get an additional Card for a friend or family member by adding them as a supplementary cardholder to your Scotiabank Gold American Express® Card account. 13

See your rewards and save.

Scene+ Program  Terms and Conditions

Insurance coverage available with your Card

Take advantage of all the ways a Scotiabank Gold American Express Card adds to your life.

Travel Emergency Medical Insurance 10

Coverage is provided for eligible persons under age 65 for up to 25 consecutive days, and for eligible persons age 65 and older for up to 3 consecutive days.

As a Scotiabank Gold American Express cardmember (cardmember includes the primary cardmember and any supplemental cardmember), you, your spouse and your dependent children are each eligible for up to $1 million in emergency medical coverage if sudden and unexpected illness or accidental injury should occur while travelling outside your province or territory of residence in Canada.

Coverage includes eligible expenses for hospital care, nursing care, prescription drugs, licensed ambulances and physicians' and surgeons' fees, as well as other eligible medical services and supplies.

The date of departure is counted as the first day.

This benefit is subject to an exclusion for pre-existing medical conditions.

If you are under age 65 and are travelling for more than 25 days or if you are age 65 and older and travelling for more than 3 days, you may choose to purchase additional days from the insurer prior to your departure date by calling 1-877-222-7342. You will receive a separate Certificate of Insurance if you choose to purchase this coverage.

Certificate of Insurance

Trip Cancellation/Trip Interruption Insurance 10

Protect your travel investment with trip cancellation and trip interruption insurance at no extra cost when you charge at least 75% of your trip costs to your Card.

You, your spouse and your dependent children are eligible for up to $1,500 per person for travel expenses (maximum $10,000 per trip) when you charge at least 75% of such trip expenses to your Scotiabank Gold American Express Card and are forced to cancel or interrupt your trip for medical or non-medical causes. Coverage provides reimbursement of non-refundable eligible trip costs and additional charges for ticketing changes. 

Flight Delay Insurance 10

Charge at least 75% of the full ticket cost to your Scotiabank Gold American Express® Card and you’ll be eligible for reimbursement of necessary expenses, such as hotel accommodations, meals, and other emergency items.

You may be reimbursed for eligible necessary and reasonable living expenses incurred during the period of a delayed flight or missed connection which lasts four hours or more to a limit of $500 per insured person on the same trip.

Delayed and Lost Baggage Insurance 10

Charge the full cost of your airplane, train, bus, or cruise ship tickets to your Card. If your checked luggage is delayed or lost, you’re covered.

When you purchase common carrier tickets with your Scotiabank Gold American Express® Card, you are eligible for coverage against the loss or the delay of your checked luggage. The lost luggage benefit is limited to the lesser of the value of the covered luggage or the actual replacement cost of the lost or stolen covered luggage, to a combined maximum of $1,000.

The delayed luggage benefit is limited to $1,000 for all insured persons on the same trip for the cost of replacing eligible essential items if your checked luggage is not delivered within four (4) hours from your time of arrival at your final destination.

Travel Accident Insurance 10

Charge at least 75% of your ticket cost to your Card and you’re insured against accidental loss of life or dismemberment.

You, your spouse and eligible dependent children will be automatically insured against accidental loss of life, or dismemberment – up to a maximum of $500,000 (to a maximum of $1,000,000 per occurrence). Coverage is in place while occupying a common carrier for which you have charged at least 75% of the ticket cost to your Scotiabank Gold American Express® Card, and which is licensed to carry passengers such as airplanes, cruise ships, trains or buses.

Rental Car Collision Loss/Damage Insurance 10

Charge the full cost of your eligible rental car to your Card and you’re automatically insured if your rental is damaged or stolen.

You are automatically covered by Collision Loss/Damage Insurance when you rent a vehicle in your name, decline the agency's collision damage waiver or loss damage waiver (or similar provision) and use your Scotiabank Gold American Express® Card to pay for the entire cost of the rental. If your rental car is damaged or stolen you are covered for the amount that you are liable to the Rental Agency up to the actual cash value of the vehicle. Note that the rental period cannot exceed 48 consecutive days and vehicles costing over $65,000 are not covered.

Hotel/Motel Burglary Insurance 10

Use your Card to pay for your stay at any hotel or motel in Canada or the U.S.

When you check into any hotel or motel in Canada or the U.S., and charge your stay to your Scotiabank Gold American Express® Card, you and your spouse and dependent children travelling with you will be eligible for coverage against theft of your covered personal property if your room is broken into. Should your claim exceed the amount reimbursable by the hotel, and/or any applicable insurance protection, your coverage picks up the balance, up to a maximum of $1,000.

Mobile Device Insurance 10

You may have Mobile Device Insurance for new cell phones, smartphones, or tablets purchased on or after October 1, 2022, when you charge the full cost of your new mobile device to your Card, or charge all of your wireless bill payments for such device to your Card when you fund such purchase through a plan.

You may be covered for up to $1,000 in the event your cell phone, smartphone, or tablet is lost, stolen, accidentally damaged, or experiences mechanical failure.

Purchase Security & Extended Warranty Protection 10

Most items purchased with your Card are insured against theft, loss or damage for 90 days from the purchase date and the manufacturer’s warranty is doubled for up to one year.

Most items purchased anywhere in the world are automatically insured against theft, loss or damage as long as the full cost of the item is charged to your Scotiabank Gold American Express® Card.

Coverage extends for the first 90 days from the date of purchase, is limited to the lesser of the repair cost, replacement cost or original purchase price, and is in excess of any other insurance coverage.

When you charge the full cost of most items to your Card, extended warranty coverage doubles the original manufacturer’s warranty for up to one year. Coverage is limited to the lesser of the repair cost, replacement cost, or original purchase price.

Items covered by a manufacturer’s warranty repair services of five years or more must be registered within the first year of purchase.

For claim forms and answers to Frequently Asked Questions visit our  partner's site .

Scotia Credit Card Protection (optional) 11

This optional insurance coverage can provide you and your family financial protection by paying off your outstanding account balance or helping to cover your monthly credit card payments as a result of certain unexpected life events, such as Death, Critical Illness, Hospitalization, Disability, Job Loss or Strike or Lockout.

There are two different coverage bundles to choose from:

Basic Protection 

• Life Benefit
• Critical Illness Benefit  
• Hospitalization Benefit

Comprehensive Protection

• Critical Illness Benefit
• Disability Benefit
• Job Loss Benefit
• Strike or Lockout Benefit

Pay no foreign transaction fees

Check out how your card saves you 2.5% on all your foreign currency purchases. 8

Save 2.5% on all your foreign currency purchases. 8

Watch the video to see how it works.

Get the Scotiabank Gold American Express® Card

Scene+ makes every experience more rewarding.

Scene+ is our enhanced rewards program that allows members to earn and redeem points for travel, shopping, dining and more.

A bank account that does more, means you will too. 

Receive an annual fee waiver on select credit cards by signing up for a Preferred Package or Ultimate Package.

Discover your credit card rewards

Enter your monthly spend details to compare Scotiabank's credit card benefits and calculate your rewards.

Choose the right credit option for you

Tell us about your spending and borrowing needs and we'll help you find the credit solution that's right for you.

Manage your card

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* Savings and reward potential in first 12 months includes welcome offer value, first year point earn potential and foreign transaction fee savings as of February 28, 2024:

$450 in travel rewards (45,000 bonus Scene+ points) for new Scotiabank Gold American Express Card clients who spend $1,000 within the first 3 months (to earn 25,000 points) and who spend $7,500 within the first 12 months (to earn an additional 20,000 points);

$120 primary card annual fee waiver for the first year for new Scotiabank Gold American Express Card clients;

$55 in foreign transaction fee savings based on average first year annual foreign spend per account (save the 2.5% foreign transaction fee markup typically charged by card issuers);

$325 in first year point earn potential (32,500 Scene+ points) on everyday purchases based on average annual first year spend per account with an average spend of 25% in 5X accelerator and 5% in 3X accelerator categories.

Potential First Year Value = up to $950

Actual offers, savings and rewards earned will depend on individual card usage and eligibility for applicable offers. Conditions apply.

Offer Description and Conditions:  The 45,000 Bonus Scene+ Points and First Year Annual Fee Waiver Offer (the “Offer”) applies only to new Scotiabank Gold American Express credit card accounts (“Accounts”) opened by October 31, 2024 and is subject to the conditions below.  We will waive the annual fee for the primary card issued before October 31, 2024 on the Account for the first year only.   All other terms and conditions of the Program Terms continue to apply during the Offer period. Offer may be changed, cancelled or extended at any time without notice and cannot be combined with any other offers.

45,000 Bonus Scene+ Point Offer Description and Conditions: To qualify  for 25,000 bonus Scene+ points (the “25,000 Point Bonus”), you must open a new Account by October 31, 2024 and have at least $1,000 in eligible purchases posted to your new Account in the first 3 months of the Account open date. To qualify  for an additional 20,000 bonus Scene+ points (the “20,000 Point Bonus”), you must have at least $7,500 in eligible purchases posted to your new Account in the first year (12 months) of Account open date. Eligible purchases include purchases (less any refunds, returns or other similar credits) but do not include payments, cash advances (including balance transfers or cash-like transactions), interest, fees or other charges.  

The applicable point Bonus will be credited approximately 2-3 business days after the qualifying amount in eligible purchases (i.e., $1,000 or $7,500) has been posted to the Account (within the first 3 months for the 25,000 Point Bonus or within the first 12 months for the 20,000 Point Bonus) provided the Account is open and in good standing. For Joint Accounts with a Primary Borrower and Co-borrower, the applicable point Bonus will be credited to the Scene+ account linked to the Account of the borrower that completed the last transaction to meet the qualifying amount of eligible purchases (i.e., $1,000 or $7,500).  If a supplementary cardholder completes the last qualifying transaction, the applicable point Bonus will be credited to the Primary Borrower’s Scene+ account. Points can be transferred between Primary and Co-Borrower or Supplementary Cardholder’s Scene+ accounts by contacting Scene+.  The Account is considered in good standing if it is not past due or over limit and the Cardholder(s) is not in breach of the Revolving Credit Agreement that applies to the Account.

First Year Annual Fee Waiver Offer Description and Conditions: We will waive the annual fee for the primary card issued on the Account before October 31, 2024 on the Account for the first year only.

Eligibility and Exclusions : Individuals who are currently or were previously primary or secondary cardholders of a Scotiabank personal credit card in the past 2 years, including those that switch from an existing Scotiabank personal credit card, as well as employees of Scotiabank, are not eligible for the Offer. Subject to the above exclusions, Scotiabank small business credit cardholders are also eligible for the Offer.

Rates and Fees:   The current annual fee is $120 for the primary card and $29 for each additional card  (including those issued to co-borrowers and supplementary cardholders). The current preferred annual interest rates for the Account are: 20.99% on purchases and 22.99% on cash advances (including balance transfers and cash-like transactions). All rates, fees, features and benefits are  outlined in the Application Disclosure Statement and are subject to change.

You are awarded six (6) Scene+ Points for every eligible $1.00 CAD purchase made at Sobeys, IGA, Safeway, Foodland, FreshCo, Voilà by Sobeys, Voilà by IGA, Voilà by Safeway, Chalo! FreshCo, Thrifty Foods, IGA West, Les Marchés Tradition, Rachelle Béry, and Co-Op locations charged and posted to the Scotiabank Gold American Express Account. This list of eligible grocers may be changed from time to time without notice. See full list of participating merchants across Canada at scotiabank.com/participatingstores . 

You are awarded five (5) Scene+ Points for every eligible $1.00 CAD purchase on all other grocery (not listed above), dining, and entertainment charged and posted to the Scotiabank Gold American Express Account. You are awarded three (3) Scene+ Points for every eligible $1.00 CAD purchase in gas, public transit and select streaming services purchases charged and posted to the Scotiabank Gold American Express Account (the earn rates for each of the above categories and merchants are referred to as the “Accelerated Earn Rates”). You are awarded one (1) Scene+ Point for every $1.00 in all other purchases of goods and services charged to the Scotiabank Gold American Express Account (the “Regular Earn Rate”). 

You will earn the accelerated Scene+ Points (6X, 5X or 3X as applicable) under the Scene+ program if you make purchases in Canadian currency only. For purchases that are made in foreign currency, you will only earn 1 Scene+ Point for every $1 charged to the Scotiabank American Express® credit card once that foreign currency has been converted into Canadian dollars.

Merchant classifications – American Express network Purchases must be made at merchants classified through the American Express network with a Merchant Category Code (“MCC”) that identifies them in the American Express network in the “grocery”, “dining”, “entertainment”, “gas”, “streaming service” or “transit” category. Purchases at merchants where these categories are not their primary business do not qualify. Some merchants may (i) provide other goods or services; or (ii) have separate merchants located on their premises that may not be classified with an MCC under the Accelerated Earn Rate categories and such purchases will not earn the Accelerated Earn Rate as applicable. The Accelerated Earn Rates for the Scotiabank Gold American Express Card applies to the first $50,000 in purchases charged to the Scotiabank Gold American Express Account annually at merchants qualifying for the Accelerated Earn Rate, calculated annually from January 1st to December 31st each year. Once you exceed the applicable annual spend threshold, you will continue earning points at the Regular Earn Rate of one (1) Scene+ Point per $1.00 in purchases charged and posted to the Scotiabank Gold American Express Account. Eligibility: Only purchases earn Scene+ Points. Cash advances (including Balance Transfers and Cash-Like Transactions), fees, interest or other charges, returns, refunds or other similar credits to your Account do not qualify for Scene+ Points. Scene+ Points will not be posted to an Account that is not in good standing when purchases are made or when a statement is issued, or if the Account is not open when a statement is issued. See your Scene+ Points terms at www.scotiabank.com/sceneplus for full program details. All dollar amounts are in Canadian currency unless otherwise stated.

The Scene+ Travel website and call center are owned and operated by Expedia Group, a third-party travel service provider (the “Scene+ Travel Partner”). To earn or redeem Points, travel must be booked through the Scene+ Travel website or Scene+ Travel call centre. Travel booked via the Scene+ Travel call centre may be subject to a booking fee. Prices are in Canadian dollars unless otherwise specified. Prices and points requirement are available on the website, and subject to change.  The Scene+ Travel Partner may impose terms and conditions that supplement the ‘Additional Terms and Conditions for Scene+ Travel’ included in the Scene+ Program Terms and Conditions. Scene LP and its owners are not responsible for the products and services made available to you by third parties.

Earning Scene+ Points for Scene+ Travel purchases:   Scene+ points are earned on eligible travel purchases made through Scene+ Travel website or call centre (collectively “Scene+ Travel)”. Scene+ Points are only earned on the total value of hotel or car rental booking purchases (excluding taxes and fees) made through Scene+ Travel  regardless of the payment method used for the purchase (Scene+ points redemption and/or payment card purchases). Points earned will be added to your Scene+ account within six weeks from the completion of your travel itinerary.

Paying for your eligible Scene+ Travel purchase:   Points may be redeemed for the entire amount of the hotel or car rental booking purchases (including taxes and fees), or redeemed in part with the remaining balance paid by an available payment card.

Apply Points to Travel redemptions are only permitted towards an eligible travel purchase charged to a Scotiabank credit card or debit card that earns Scene+ Points. Redemptions must be requested through sceneplus.ca or the Scene+ app within 12 months of the travel purchase transaction date. Minimum Scene+ Point redemption thresholds apply. For full terms and conditions, click here .

Concierge Services are provided by a duly licensed third-party premium concierge provider (currently Ten Lifestyle Management Limited ("Ten" or "Ten Group")) and are subject to Terms & Conditions and Privacy Statement of that provider. Provider is subject to change by The Bank of Nova Scotia ("Scotiabank"). Scotiabank is not responsible for the Concierge Services, including the delivery of, or for any failure to deliver, any such services. By using the Concierge Services you must consent and agree to Ten Group's Terms & Conditions and Privacy Statement that apply. 

Priority Pass™ membership includes access to airport lounges participating in the Priority Pass program. Certain terms, conditions and exclusions apply. Unless cancelled, Priority Pass membership automatically renews on its anniversary date. Priority Pass membership will be cancelled if your Scotiabank Gold American Express Card is cancelled. For complete Priority Pass terms and conditions, please visit  prioritypass.com/Conditions-of-use

For current rates and information on fees and interest fees, call 1-888-882-8958. Interest rates, annual fees and features are subject to change without notice. Learn more about  credit card fees  and  interest rates .

We will not charge you Foreign Transaction Fees on foreign currency transactions, including purchases, only the exchange rate applies. The term “Foreign Transaction Fees” is a substitute for “Foreign Currency Conversion” as described in the Disclosure Statement you received with your Card. This fee relates to the 2.5% mark-up that is typically charged by credit card issuers in addition to the exchange rate. See the Foreign Currency Conversion section of the Disclosure Statement for this Card for full details. Rates and fees are subject to change.

Purchase must be charged in full to an American Express® Card. Subject to availability and to event and ticketing terms, restrictions, verification procedures and fees. Tickets and packages may not be transferable and should not be resold. No refunds and no exchanges subject to merchant's obligations under applicable law. Any dispute related to an offer must be directed to the participating merchant. The Bank of Nova Scotia and its affiliates are not responsible for fulfilment of offers under the American Express Invites program. All offers are provided and fulfilled by participating merchants and are subject to the specific terms and conditions of the respective merchant. American Express® and its affiliates are not liable or otherwise responsible for any offer or experience made available under this program, and are not responsible for fulfilment, any changes or cancellation of any offer.

Under all insurance coverages or services, certain limitations, restrictions and exclusions apply, including a pre-existing condition exclusion for certain benefits. Please see the Certificates of Insurance for full coverage details. Coverages are underwritten by The Manufacturers Life Insurance Company and its wholly owned subsidiary First North American Insurance Company. The Bank of Nova Scotia is not an insurer. All insurance claims must be forwarded to the insurance providers.

Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; with Apple Watch in stores and apps; with iPad Pro, iPad Air 2, and iPad mini 3 and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch. For a list of compatible Apple Pay devices, see  support.apple.com/km207105 .

The Primary Cardholder on the Scotiabank Gold American Express® Card Account (the “Account”) is responsible for all charges to the Account including those made by the additional Supplementary Cardholder.

Select offers are brought to you by American Express. The Bank of Nova Scotia is not responsible for the offers, or any third party services, provided under the Amex Offers program. American Express reserves the right to vary any eligibility criteria or the Terms prior to you registering for the offer. If you do not agree with the Terms, you must not participate in the offer.

Compared to other consumer credit cards publicly offered by Canadian Schedule 1 banks as of March 3, 2023.

Registered trademarks of The Bank of Nova Scotia. American Express is a registered trademark of American Express. This credit card program is issued and administered by the Bank of Nova Scotia under license from American Express.

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Full List of American Express Card Customer Service Numbers [2024]

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Table of Contents

Personal card customer service numbers, business card customer service numbers, corporate cards customer service numbers, travel and membership rewards customer service numbers, alternate methods of contact, final thoughts.

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our  Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

If you want to contact American Express Customer Service regarding your personal, business, or corporate card, you’ve come to the right place. Whether you want to make a payment, apply for a new card, dispute a fraudulent charge, or simply have questions about your account, you can use the following customer service phone numbers.

The best number to call may vary depending on the purpose of your call, so we’ve broken out some common areas of concern. We’ve also included some alternate contact methods so you can choose the best way to get in touch with American Express. That said, the general customer service line is always a good place to get started.

If you need to talk to someone regarding one of the Amex credit cards , you’ll want to use the phone numbers in this section.

Customer Service for Personal Cards: 800-528-4800 or contact the number on the back of your card for the following American Express personal cards:

• American Express Cash Magnet ® Card *
• American Express ® Gold Card
• American Express ® Green Card *
• The Amex EveryDay ® Credit Card *
• The Amex EveryDay ® Preferred Credit Card *
• Blue Cash Everyday ® Card from American Express
• Blue Cash Preferred ® Card from American Express
• Delta SkyMiles ® Blue American Express Card
• Delta SkyMiles ® Gold American Express Card
• Delta SkyMiles ® Platinum American Express Card
• Delta SkyMiles ® Reserve American Express Card
• Hilton Honors American Express Aspire Card *
• Hilton Honors American Express Card
• Hilton Honors American Express Surpass ® Card
• Marriott Bonvoy Brilliant ® American Express ® Card
• The Platinum Card ® from American Express

* All information about these cards has been collected independently by Upgraded Points.

Hot Tip:  This list includes all cards that American Express currently issues. If you hold a card that is not listed, you are still able to call the phone numbers listed or call the number listed on the back of your card for assistance.

To Report Lost or Stolen Card, Fraud, or Dispute a Charge: 800-528-4800

Make Payments by Phone: 800-472-9297

Apply for a Card: 888-297-1244

Check Application Status: 877-239-3491

Verify Card: Call the number listed on the activation sticker or verify receipt online

If you have an American Express business card , this is the section you’ll want to use.

Customer Service for Business Cards: 800-492-3344

• Amazon Business American Express Card*
• Amazon Business Prime American Express Card *
• The American Express Blue Business Cash™ Card
• American Express ® Business Gold Card
• The Blue Business ® Plus Credit Card from American Express
• Business Green Rewards Card from American Express *
• The Business Platinum Card ® from American Express
• Delta SkyMiles ® Gold Business American Express Card
• Delta SkyMiles ® Platinum Business American Express Card
• Delta SkyMiles ® Reserve Business American Express Card
• The Hilton Honors American Express Business Card
• Lowe’s Business Rewards Card from American Express *
• Marriott Bonvoy Business ® American Express ® Card
• The Plum Card ® from American Express

Hot Tip:  If you have a card that is not listed, you can still call the phone numbers listed or refer to the number listed on the back of your card for assistance — this just means that your card may no longer be open to new applicants. 

To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 800-528-4800

Apply for a Card: 800-519-6736

Verify Card:  Call the number listed on the activation sticker or verify receipt online

If you hold a corporate card that your employer manages, these are the customer service numbers you’ll want to reference.

General Customer Service for American Express Corporate Cards: 800-528-2122

• American Express ® / Business Extra ® Corporate Card*
• American Express ® Corporate Gold Card*
• American Express ® Corporate Green Card*
• Corporate Platinum Card ® by American Express*

Platinum Customer Service: 800-492-3932

Bottom Line: We’ve included the numbers for cardholders only. If you’re a Program Administrator, you’ll need to call 888-800-8564  for customer service support.

If you’re looking to book or change travel through American Express or have questions about your Membership Rewards account , here are some good numbers to use.

Reservations for Air, Hotel, and Car Rentals:

• Inside the U.S.: 800-297-2977
• Outside the U.S.: 312-980-7807

Reservations for Cruises: 800-297-5627

Membership Rewards Customer Service Number: 800-297-3276

Company Website: americanexpress.com

General Inquiries Mailing Address: American Express P.O. Box 981535 El Paso, TX 79998-1535

Payment Mailing Address: American Express P.O. Box 650448 Dallas, TX 75265-0448

Customer Login: global.americanexpress.com/login

Secure Chat: Log into your American Express account and click the blue Chat box in the bottom right corner. This secure chat function will allow you to speak with an American Express representative.

Twitter: Tweet questions to @AskAmex

Facebook: Send messages via  Facebook

In the event you need to contact American Express, you can use this post as a resource. It includes the various ways you can contact American Express, including by phone, chat, and social media. And could come in handy if you need to do things like make a payment, dispute a charge, or even apply for a new card.   

The information regarding the Amazon Business American Express Card, American Express ® / Business Extra ® Corporate Card, American Express ® Corporate Gold Card, and American Express ® Corporate Green Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

The information regarding the American Express Cash Magnet ® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the American Express ® Green Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information for The Amex EveryDay ® Credit Card has been independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the The Amex EveryDay ® Preferred Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Hilton Honors American Express Aspire Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Business Green Rewards Card from American Express was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Lowe’s Business Rewards Card from American Express was independently collected by Upgraded Points and not provided nor reviewed by the issuer. For the rates and fees of the Lowe’s Business Rewards Card from American Express, click here . The information regarding the Corporate Platinum Card ® by American Express was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

For rates and fees of the American Express ® Gold Card, click  here . For rates and fees of the Blue Cash Everyday ® from American Express, click  here . For rates and fees of the Blue Cash Preferred ® Card from American Express, click here . For rates and fees of the Delta SkyMiles ® Blue American Express Card, click here . For rates and fees of the Delta SkyMiles ® Gold American Express Card, click here . For rates and fees of the Delta SkyMiles ® Platinum American Express Card, click here . For rates and fees of Delta SkyMiles ® Reserve American Express Card, click here . For rates and fees of the Hilton Honors American Express Card, click here . For rates and fees for The Hilton Honors American Express Surpass ® Card, click here . For rates and fees of the Marriott Bonvoy Brilliant ® American Express ® card, click here . For rates and fees of The Platinum Card ® from American Express, click here . For rates and fees of the Amazon Business Prime American Express Card, click here . For rates and fees of The American Express Blue Business Cash™ Card, click here . For rates and fees of the American Express ® Business Gold Card, click here . For rates and fees of The Blue Business ® Plus Credit Card from American Express, click here . For rates and fees of The Business Platinum Card ® from American Express, click here . For rates and fees of the Delta SkyMiles ® Gold Business American Express Card, click here . For rates and fees of the Delta SkyMiles ® Platinum Business American Express Card, click here . For rates and fees for the Delta SkyMiles ® Reserve Business American Express Card, click here . For rates and fees of The Hilton Honors American Express Business Card, click  here . For rates and fees of the Marriott Bonvoy Business ® American Express ® Card, click here . For rates and fees of The Plum Card ® from American Express, click here .

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Heads up, the HRG Online Booking Tool is changing!

February 7, 2022 - Defence Stories

The HRG Shared Travel Services (STS) Portal will be migrating to a new interface on February 20, 2022 at 5:00 pm .

The new AMEX Global Business Travel (GBT) Travel Portal V2.0 will have all the same functionalities as the existing portal. Your username (TIN) and your password will remain the same.

What to expect during the launch of the new interface

• Portal will be unavailable during transition Please note the AMEX GBT Travel Portal V2.0 will be unavailable from Saturday, February 19 , 2022 at 5:00 pm to Sunday, February 20 at 5:00 pm EST . Any urgent travel needs during this period can be directed to Amex GBT via their call center: 1-866-857-3578 (toll free in Canada and the U.S.) or 1-613-822-3873 (collect call from anywhere else in the world).
• Easier access to training materials Once the new interface is launched, you will no longer need to log into the Learning Management System (LMS) to view training materials. Instead, they will be available in the "Training" tab under the heading ''Help Guide".
• No changes to the EMT Please note that the change applies only to the Online Booking Tool, and there are no changes to the existing Expense Management Tool (EMT) .

Should you have any questions before, during, or after this transition, please do not hesitate to contact [email protected] .

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This is a list of Scotiabank credit cards that include trip cancellation insurance and trip interruption insurance benefits, as well as links to the current Certificates of Insurance with full details of these coverages:

Scotiabank Passport Visa Infinite Card English PDF

Scotiabank American Express Gold Card English PDF

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Scotiabank Momentum Visa Infinite Card English PDF

Scotiabank Passport Visa Infinite Business Card English PDF

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