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CAA Manitoba
Make bad days good and good days better with CAA. From the road to retail, you’ll enjoy one-on-one service at our Kildonan Place store when you’re planning or booking your next big trip with our travel agency, protecting yourself with our insurance brokerage, enrolling or renewing with Membership services, or shopping our wide variety of merchandise. Here, there is something for everyone, whether you’re a Member or not.
(Note: Entrance to CAA is by exterior access only – no interior mall entrance.)
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- Access to negotiated AAA and CAA member hotel rates with a wide selection of accommodations
- A choice of worldwide destinations that fit your interests and your budget
- Help from CAA Travel Agents to find discounted travel deals to fit your schedule, budget, and personal preferences
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- California registration number: 2116464-50
AAA Diamond Designations for Hotels
Msg.hotel.inspections.
AAAs on-site professional hotel inspections are unscheduled to ensure a typical service experience. To pass inspection, all hotels must meet the same rigorous standards for cleanliness, comfort and hospitality. These hotels receive a AAA Diamond designation that describes the overall quality, range of facilities and level of hospitality offered.
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- 204-262-6215 Primary
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CAA Store - Empress
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Your CAA Club offers exceptional Emergency Roadside Service, complete Automotive and Travel Services, Member Savings and comprehensive Insurance Services.
Products and Services
- Emergency Roadside Assistance ,
- Travel Services ,
- Auto Insurance ,
- Home Insurance ,
- Travel Insurance ,
- Pet Insurance ,
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- Battery Service ,
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- Vacation Packages ,
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Great place, good sale on travelling items..very helpful. ?
Nice place but be prepared to wait for it took my friend and me close to 25 minutes to get service and was just to sign up
Always helpful, and knowledgeable when planning a trip. Selena and Novella always have advice and helpful tips.
Good service Helpful staff
I spoke with Jeanelle about Disney vacation packages and was very helpful and accommodating making sure we had the best price that worked within family budget. Highly recommend. Very welcoming great customer service at reception as well. Thanks again CAA!
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Five reasons to book your trip with a CAA Travel Consultant
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We know travel looks a bit different these days, as new protocols and guidelines are put in place by travel suppliers and destination regions. Navigating these changes can certainly make planning a trip more complex; luckily, CAA Niagara’s Travel Consultants are ready to help as you voyage into the new world of travel and embark on your long-awaited vacation.
Work with trusted travel industry experts
CAA Niagara Travel Consultants have a lot of miles under their collective belt. They have travelled the globe, from cultured Europe to the relaxing Caribbean and beyond. With this wealth of travel experience, they know the ins and outs of planning the trip of your dreams. Each of our knowledgeable Travel Consultants specializes in a destination or travel supplier, from enchanting Disney vacations to river cruise itineraries that take you through Europe’s most renowned wine regions.
Get the latest on new travel protocols from our Trusted Travel Professionals
In November 2020, CAA Travel launched a new, three-level Travel SMART program , which all CAA Niagara Travel Consultants have completed, earning themselves the CAA Trusted Travel Professional accreditation. This program prepares our agents to counsel clients on what they may encounter when travelling post-COVID-19 and how to keep themselves and their travelling companions safe. The program modules are frequently updated to ensure our travel team remains knowledgeable as the travel industry continues to change and adapt.
Book an appointment at your convenience
CAA Travel Consultants have never been easier to connect with, thanks to the easy-to-use online scheduling system . Booking your next travel appointment online provides greater flexibility. Clients can safely meet with our experts in person at one of our Branches, or they can opt to meet by phone or video call from the comfort of home.
Access exclusive savings and support with CAA Vacations®
While CAA Travel offers services to non-Members, CAA Members can unlock exclusive savings and added amenities through the CAA Vacations® program. Whether you crave family-friendly fun, a pampering stay in luxurious accommodations, or a chance to experience cultures far removed from the every day, our Travel Consultants can help you get the most out of your trip.
Upon your departure, our Member Care team is available 24/7 to assist with a variety of emergency travel assistance services, including re-booking missed or cancelled flights, processing reservation changes, and providing referrals for lost or stolen travel document replacement.
Take advantage of group deals by embarking on an adventure with Journeys
Previously known as Tuxedo Tours, Journeys by CAA Niagara offers full-service itineraries in a variety of travel styles, including traditional group tours, adventure experiences, relaxation getaways, sports trips and family vacations, as well as special options for solo travellers. By booking a day tour or multi-day tour with Journeys, you can feel peace of mind knowing that every detail of your trip is taken care of, from accommodations and transportation to meals and excursions. Plus, travellers can take advantage of group tour pricing and deals, even if you don’t have a travel companion.
Connect with a CAA Travel Consultant.
Don’t wait—start planning your next getaway now. Book an appointment with one of our experts online, visit your local CAA branch , or call us at 1-800-263-7272 .
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CAA Niagara serves Members in the Regional Municipality of Niagara. If you live outside the Niagara Region, visit the CAA National website to find the CAA club that serves you. Accessible formats and communication supports are available upon request. ® CAA, CAA logo and CAA Dollars trademarks owned by, and use is authorized by, the Canadian Automobile Association. © Copyright 2024 CAA Niagara, Canadian Automobile Association. ® All rights reserved.
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Mar 27, 2023
4 min. read
We know travel looks a little different these days, that’s why our travel professionals are here to help you navigate the “new normal.” From trip planning to refunds, cancellations and insurance claims, you can count on our CAA Travel Consultants to be there for you every step of the way.
1. Discover great CAA Member-exclusive savings and deals. 1
CAA’s long-standing relationships with award-winning travel partners means we’ve been able to secure many Member-exclusive savings, perks and benefits. As a CAA Member, you'll get all kinds of value-added benefits when booking travel with CAA.
2. Work with experienced travel agents.
All CAA Travel Consultants are industry professionals who have taken comprehensive travel specialist courses. But they don’t stop there; on-going learning helps our consultants stay up-to-date on industry trends and informed about current cross border and cross province travel requirements. They are also well-travelled and can provide in-depth knowledge about destination hot spots, best travel times and booking periods. If you’re looking to purchase travel insurance, they can also help you with that too. Best of all, they take care of the nitty-gritty so you don’t have to.
3. Get the latest on travel health and safety protocols.
Your safety is our top priority. With varying and constantly-evolving health and safety protocols from around the world, feel at ease knowing that you are receiving the most up-to-date information from our travel partners, resorts and airlines whenever you book through CAA Travel.
4. Access destination insights from our travel professionals.
CAA has been helping Members book travel for over 60 years. CAA Travel Consultants provide personal insights into national and international destinations. Plus, they can inform you about any government advisories, passport details and travel insurance options. Why get bogged down with second-hand review sites when you can have first-hand information?
5. Get the support you need.
Our CAA Travel Consultants will always have your back. They’ll be your advocate should anything happen prior to or during your trip. From lost luggage and rebooking assistance due to cancelled flights to natural disasters, they’ll be ready to help you get back on track.
Travel worry-free knowing someone is always there to listen and assist.
Connect with us.
Visit your local CAA Store or call us at 1-855-660-2292 to speak with a CAA Travel Consultant.
Terms & Conditions
CAA Travel Insurance is underwritten by Orion Travel Insurance Company, a CAA Company. Certain exclusions, limitations and restrictions apply. A Medical Questionnaire is required if you are 60 years of age and older.
TICO Ont. Reg. #50014517. CAA South Central Ontario, 60 Commerce Valley Drive East, Thornhill, ON L3T 7P9.
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Amazing 2025 Alaskan vacations you don’t want to miss!
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Before you take off, know your rights as a traveler.
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Members Save Up To 15%
Travel without worries with CAA Travel Insurance
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Oct 5 - 15, 2024 | 10 Days
Manor Royal Tour
This isn't just a trip, it's a once-in-a-lifetime experience that you simply cannot afford to miss!
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For more information, or to book your next vacation, contact us today!
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- CAA Manitoba - Empress
CAA Manitoba - Empress – Travel agency in Winnipeg, MB – 870 Empress Street, Winnipeg, Manitoba. Read verified and trustworthy customer reviews for CAA Manitoba - Empress or write your own review.
Contact Info
Opening hours.
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed
CAA Manitoba - Empress Reviews
Customer ratings and consumer reports on CAA Manitoba - Empress – travel agency in Winnipeg, MB.
★ ☆ ☆ ☆ ☆
If I could rate zero I would. A member for over 4 years I had never used CAA service. I paid for a family membership....a total waste of money. I was riding a moorcycle, (not on the contract) into Winnipeg when it died on Highway 59. With heavy traffic roaring past mere feet away at 80 kms the noise was deafening and the danger very real. I phoned CAA expecting some help or advice at least. WRONG. The female operator could not have cared less and refused help of any kind. Eventually two young men on motorcycles pulled over and corrected my problem. When offered payment they refused, smiled and said "Pay it forward". I have written a complaint to Mr. Scott, President CAA Manitoba addressed for his personal attention. No reply of any kind has been received. Mr. Scott obvioucly cares as little as his underling emploees do. I will certainly not waste further money on non-existent CAA "Help", relying instead on the kindness of strangers in the future. Perhaps readers on the "Social Media" might be interested in hearing of my experience?
Each review that comes in goes under comprehensive review moderation to avoid fraudulent/fake reviews.
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5 reasons to use a travel agent when booking your next trip
![5 reasons to use a travel agent 5 reasons to use a travel agent](https://ottawa.ctvnews.ca/content/dam/ctvnews/en/images/2023/2/8/5-reasons-to-use-a-travel-agent-1-6265536-1675891034668.jpg)
We’re a few weeks into the new year, which is the best time to start planning your next trip (or trips!) for 2023. Canadians across the country are back to travelling, with airports reporting some of the busiest travel dates since the start of the pandemic. But before you jump online to book your trip, here are five reasons you should use a travel agent to plan the perfect vacation.
1. Travel agents have the latest travel advice
Over the last few years, travellers have trusted the advice and guidance of travel agents to help plan their next trip. They have the latest information on travel advisories and can help you pick a safe, comfortable place to visit, and will keep you informed on changes, so you don’t face unwelcome surprises when it’s vacation time.
At CAA Travel, all consultants are CAA Travel SMART certified and have all the tools needed to plan holidays in the post-pandemic world.
2. They have your back when you need them
We’ve seen how staff shortages and increased demand has impacted travellers this past year. Over the holidays, many flights were cancelled or delayed, leaving Canadians scrambling at the airport. That’s where a travel agent steps in. If something happens before you leave or while you’re away, your travel agent is ready to jump into action and help you get things sorted out. They’ll even make calls to airlines, hotels, and travel operators on your behalf – and wait on hold so you don’t have to.
3. You’ll know you’re protected with the right travel insurance
In addition to preparing the perfect trip, travel agents will make sure you have the right coverage to protect you and your wallet. Emergency medical insurance covers you and your family if you get sick or injured while travelling, helping you avoid costly medical bills. Trip cancellation and interruption insurance is growing increasingly popular among travellers, protecting Canadians from financial stress if their flights are cancelled or their trip is otherwise delayed and interrupted. While credit card benefits and group plans can provide some coverage, you might need top-up insurance for your journey. A travel agent can work with you to identify any gaps in coverage and make sure you have the right policy for your trip.
It can be overwhelming with the number coverage options available. But if you book an appointment with a CAA Travel Consultant, you can travel worry-free knowing you have comprehensive coverage with CAA Travel Insurance . And if you’re a CAA Member, you’ll also save up to 20%* on your policy.
4. They’ve seen the world and know all the best places
Whether it’s your first trip in a while or you’re a seasoned traveller, everyone can benefit from first-hand experiences. Travel agents regularly visit popular destinations and hidden gems around the world to bring you personal recommendations and insights to help you find the ideal destination.
They keep up to date with the latest travel trends and can draw from their previous trips to share insider knowledge on the best cruise lines, can’t-miss guided tours, or picture-perfect seasons to visit different parts of the world.
5. Travel agents save you time and money
We often think that shopping online helps find the lowest costs, but that isn’t always the case. Travel agents have resources most people can’t access to research, plan, and book travel arrangements, which helps them get the best travel options at the best price.
CAA Travel Consultants know the market’s best deals, the right time to book, and they’ll do the heavy lifting so all you need to do is focus on enjoying your vacation. And CAA Members get exclusive travel benefits with preferred cruise and guided tour partners .
Planning a trip is exciting, but it can be overwhelming. Whether you’re looking for a relaxing respite, an adventurous expedition, or a historic holiday, a CAA Travel Consultant can help you book the trip of your dreams. Book an appointment with a local CAA Travel Consultant today, or learn more about planning a trip with CAA Travel to get started.
CAA Travel Insurance is underwritten by Orion Travel Insurance Company, a CAA Company. Certain exclusions, limitations and restrictions apply. Subject to change without notice. A Medical Questionnaire is required if you are 60 years of age and older. Quotes are valid for 30 days.
* Applies to CAA Members in good standing (CAA Membership dues paid in full by Membership expiry date). Up to twenty percent (20%) savings applies to the total premium excluding applicable taxes. Minimum premium applies. Subject to change without notice. Excludes Visitors to Canada Insurance. CAA Everyday, Classic®, and Plus® Members save 10%. CAA Premier® Members save 20% at CAA Stores or by calling 1-800-267-8713. CAA Premier Members save 10% and earn 10% in CAA Dollars® when booking online.
® CAA trademarks are owned by, and use is authorized by, the Canadian Automobile Association.
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Economy grew 0.2% in May, StatCan estimates 2.2% annualized growth in Q2
The Canadian economy continued to keep its head just above water in May, growing 0.2 per cent, led by expansions in manufacturing and the public sector.
'Severely hypothermic' sailor rescued after spending hours adrift off B.C. coast
A sailboat captain was found alive but suffering from a severe case of hypothermia on Monday after spending up to five hours adrift in the ocean off British Columbia, according to the coast guard.
Shopping Trends
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Editor's Picks
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Average Canadian household spends almost half its income on taxes: Fraser Institute
Taxes are the largest household expense for families in Canada.
Sand from the Sahara Desert causing recent lull in the hurricane season: scientists
Tiny grains of sand from the Sahara Desert are to blame for the almost month-long lull in this year's Atlantic hurricane season, scientists say. But it could soon come to an end.
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'Incredibly disappointing': Ontario halts wastewater testing for COVID, other viruses
Ontario is officially ending its COVID-19 wastewater surveillance program today in a move some public health experts call shortsighted.
'Do not approach him:' Police say Hamilton man facing 11-year prison sentence is at-large
Hamilton police are appealing for information about the whereabouts of a 24-year-old man who is facing an 11-year prison sentence in connection with a fatal hit-and-run back in 2021.
2 youths charged after several people hit with gel bullets in Vaughan
Two youths have been charged after several people were struck by gel bullets in Vaughan, prompting a police warning on the dangers of replica firearms.
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Quebec woman who allegedly posed as lawyer arrested after missing court
A Quebec woman who allegedly pretended to be a lawyer and evaded the authorities for weeks has been arrested.
10-year-old boy missing in Montreal
Montreal police is looking for 10-year-old Jordan Blessing Nkhingu.
Quebec e-bus and truck company Lion Electric cuts its workforce again, this time by 30 per cent
For the third time this year, Quebec manufacturer of electric medium- and heavy-duty urban vehicles, Lion Electric, is slashing its workforce, reducing its workforce by 30 per cent.
Northern Ontario
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BREAKING | Sudbury police investigating death at Bell Park
Sudbury police say they are investigating a death at Bell Park and are asking the public to avoid it.
Serious crash closes road at busy downtown Sudbury intersection
Police are asking people to avoid the Lloyd Street area after a serious crash at a busy downtown Sudbury intersection Wednesday morning.
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Heat warning issued for Windsor-Essex
Environment Canada has issued a heat warning for Windsor-Essex. High temperatures are expected to continue through Thursday.
Here’s when you can expect a settlement payment from Loblaw for admitting to bread price fixing
A Windsor law firm has been working on the case since it first came to light nearly a decade ago.
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Back to work at IMT Defence in Ingersoll
Workers voted to ratify a new four-year collective agreement that eliminates the two-tier wage system, they said discriminated against new hires and existing workers with limited seniority.
Cyclist killed after being struck by transport truck
One person has died after a crash Monday night in Lambton County. Around 10:05 p.m., crews responded to the area of London Line and Telfer road for the crash involving a transport truck and a cyclist.
Intersection reopens following crash involving propane tanker truck
Just after 12 p.m. on Tuesday, emergency crews rushed to the scene in Thames Centre after a transport carrying a full load of propane, collided with an SUV.
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Death of neighbourhood deer sparks anger among Waterloo residents
Waterloo residents are frustrated over the death of a wild deer that had been living in their neighbourhood, after repeated requests to help the animal were ignored.
Guelph mayor calls out public drug use in city
The Mayor of Guelph is speaking out about drug use in public spaces.
Free little library destroyed in Kitchener
Damaged books and bits of wood littered the ground on Wednesday after a free little library in Kitchener was destroyed.
Swim advisory for Couchiching Beach
Couchiching Beach in Orillia has a swim advisory in place.
Wasaga Beach calls for tent ban on beach
Following reports of people defecating on the beach, Wasaga Beach Mayor Brian Smith passed a motion in council on Monday, formally requesting the province to ban four-sided tents on the beach.
Rehabilitation centre for wildlife nears completion
The National Wildlife Centre in Caledon Ont., has been helping sick and injured wildlife for 10 years and will soon offer its first permanent wildlife field hospital.
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Bees, wasps to blame for wading pool closure
There’s a buzz at the Braeside Park wading pool and it’s not the sound of kids splashing around.
Remains believed to be missing man found in wooded area: Manitoba RCMP
The remains of a missing Manitoba man were found in a wooded area on Monday.
Rally for better bike safety blocks Winnipeg intersection
Protestors shut down the Maryland Bridge on Tuesday as they called for better bike safety.
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Alberta Day of Caring: Recycle empty bottles and cans to help Jasper wildfire evacuees
It's the Alberta Day of Caring, a province-wide event to support Jasper wildfire evacuees.
Murder-conspiracy trial tied to Coutts, Alta., COVID-19 blockade set to go to jury
A jury is set to begin deliberating today the fate of two men accused of conspiring to kill police at the Coutts, Alta., blockade in 2022.
Jasper's fire-affected small businesses face rocky road ahead
After labouring for months to bring one of Jasper's newest business concepts to life, the owners of The Peacock Cork & Fork never dreamed the young restaurant's run would be so short-lived.
![caa travel agents winnipeg caa travel agents winnipeg](https://www.ctvnews.ca/polopoly_fs/1.6984067.1722429550!/httpImage/image.jpg_gen/derivatives/landscape_800/image.jpg)
WEATHER | Josh Classen's forecast: Warm with a late-day storm risk
We should see afternoon highs in the mid to upper 20s through the rest of the week and the coming weekend in Edmonton.
Edmonton man sentenced to 5 years in prison in terrorism case in United Kingdom
An Edmonton man has been sentenced to five years in prison after being convicted in the United Kingdom of being a member of a proscribed terrorist group.
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Sask. currently dealing with over 80 wildfires, none threatening communities, SPSA says
As the devastating wildfire in Jasper National Park continues to burn, Saskatchewan is currently batting more than 80 active wildfires of its own. However, none are currently encroaching on any communities, the Saskatchewan Public Safety Agency said on Tuesday.
Former Sask. MLA Lyle Stewart dead at 73
Former Saskatchewan Party MLA and provincial cabinet minister Lyle Stewart has died following a lengthy battle with cancer.
'It was a shock': Fire claims historic hotel and café in Radville, Sask.
A long standing fixture in Radville, Sask. was destroyed by a fire in the early hours of Monday morning.
![caa travel agents winnipeg caa travel agents winnipeg](https://www.ctvnews.ca/polopoly_fs/1.6962120.1720817270!/httpImage/image.jpg_gen/derivatives/landscape_800/image.jpg)
Pierre Poilievre spouts 'uneducated' opinions on safe consumption sites: Prairie Harm Reduction
The executive director of a Saskatoon-based harm reduction group says federal Conservative leader Pierre Poilievre’s statements on supervised consumption sites are “uneducated.”
Potentially toxic algae discovered in Saskatoon pond
The City of Saskatoon has issued a warning to residents about the presence of toxic cyanobacteria in Briarwood Pond.
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'I absolutely felt threatened': Former VPD exec speaks out alleging workplace toxicity and complicity
She spent nearly 20 years working for the Vancouver Police Department, and now the woman at the centre of a lawsuit is speaking publicly about the threatening environment she claims to have experienced, and the alleged inaction of management.
West Vancouver mayor on deadline to enact new housing bylaws: 'The gun is to our head'
Last Thursday, Housing Minister Ravi Kahlon gave West Vancouver's mayor and council 30 days to change the city's bylaws to comply with new provincial regulations allowing for the construction of multiple units on all single family lots.
New poll shows BC Conservatives closing gap with NDP as BC United loses another MLA
A poll released Tuesday shows the gap narrowing between the BC NDP and the BC Conservatives with the latter party trailing by just three points months before the provincial election.
Vancouver Island
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Wildfire burning near Sooke, B.C., now being held
A wildfire burning west of Victoria is no longer considered out of control, according to an update from the B.C. Wildfire Service Tuesday.
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B.C. tree fruit grower co-operative shuts down after 88 years, citing low volume
A British Columbia co-operative that has been selling and promoting the province's fruit for the last 88 years is shutting down.
Mounties say missing B.C. children, wanted father all found safe
Police in the British Columbia Interior say a missing father and his four young children have been found safe after the man failed to surrender the children to their mother, in violation of a court order.
Kamloops RCMP officer charged with assault, mischief
A Kamloops Mountie has been charged with assault and mischief in connection to an incident that occurred last summer, Crown prosecutors announced Wednesday.
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CAA Manitoba is a voice for more than 200,000 Manitoba motorists. We want to make our roads safer for all road users. Members save on a wide range of products - shop now and save! Clearance deals on luggage, bags, backpacks, clothing, travel accessories and more, while supplies last.
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CAA Manitoba is the largest member-based organization in the province serving over 198,000 members. We offer roadside assistance, insurance, and are also a full-service travel agency. We also advocate for Manitoba motorists in issues like road safety, school patrol and MPI rates.
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CAA Manitoba - Empress Reviews. Customer ratings and consumer reports on CAA Manitoba - Empress - travel agency in Winnipeg, MB. September 27, 2019 by Clive Hickson ★ ☆ ☆ ☆ ☆ If I could rate zero I would. A member for over 4 years I had never used CAA service. I paid for a family membership....a total waste of money.
Serving Canadian Travellers. CAA is a not-for-profit federation providing more than 7 million Members with emergency roadside service, Member Reward savings, and comprehensive insurance, travel and automotive offerings. CAA is made up of eight regional Clubs that provide services to local communities across Canada. Access your Club website.
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