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Collette travelers choose from 160 tours across all 7 continents, as well as 5 travel styles including small group touring and destination spotlights. Check out some trending tours for inspiration on your next adventure.

Explorations

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African Safari: Kenya and Tanzania

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Tuscan & Umbrian Countryside featuring Italy's Charming Hill Towns

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Alaska's Northern Lights

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Winter in Croatia featuring Plitvice Lakes and the Adriatic Coast

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Icelandic Adventure

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Costa Rica: A World of Nature featuring Tortuguero National Park, Arenal Volcano & Manuel Antonio National Park

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Mediterranean Coastal Journey Spain, France & Italy

$4,049 pp* $4,399 pp.

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The Best of Ireland featuring the Wild Atlantic Way

$5,599 pp* $5,999 pp.

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Exploring South Africa, Victoria Falls & Botswana

Spotlight on northern italy featuring venice, verona & the dolomites, $3,499 pp* $3,899 pp.

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Historical Greenbrier featuring Washington D.C. & Williamsburg

$1,799 pp* $1,999 pp.

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Spain's Costa del Sol & Madrid

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The 10 Best Group Travel Tour Companies for 2024

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Caroline Morse Teel

Caroline Morse Teel is the Executive Editor for SmarterTravel Media. Caroline has a passion for adventure travel and has hiked to the top of Mt. Kilimanjaro and the bottom of the Grand Canyon in pursuit of a good story. Follow her around the world on Instagram @TravelWithCaroline .

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For those truly epic, once-in-a-lifetime destinations, you want to leave your itinerary to the experts. Whether your dream is to see the Big Five on an African Safari, trek tall mountains, explore European cities, or something even wilder, a group tour is the easiest way to do it.

However, picking the wrong group tour company is the quickest way to ruin your trip. Make sure you choose a tour company that aligns with your goals and travel styles. Do you want an intimate group tour or do you prefer to make lots of new friends in a big group? Does the price line up with what you like (luxury vs. budget)? Is the itinerary going to all the places you want to see? 

We’ve done the research and found the very best group travel tour companies for 2024 for every type of traveler.

Best Overall Group Travel: Exodus Adventure Travels

Images of nature around the mountains and lakes of Slovenia as seen on the Exodus Travels' Lakes and Mountains of Slovenia walking tour

With trips on every continent, Exodus Adventure Travels covers anywhere on this planet that you could possibly want to go, from popular destinations like the Amalfi Coast to well off-the-beaten-path adventures like Tajikistan. This award-winning group travel company boasts thousands of repeat customers who sign up for trips year after year (97% of past participants would recommend Exodus Adventure Travels to a friend). 

These small group tours operate with only around 8-16 people and always feature experienced local leaders who can give you a unique insight into your destination. Exodus Adventure Travels caters to any type of travel style, including trips broken down by type of activity (think walking, cycling, multi-adventure, winter, or cultural) as well as type of traveler (family, age group, etc.). There are curated collections (coastal, “away from it all”, European wilderness, and trips of a lifetime) to inspire you, as well as self-guided options for when you want all the benefits of a group tour planner without the actual group. Looking for that special safari? Exodus Aventure Travels just partners with the African Wildlife Foundation to create carefully curated luxury adventures that go above and beyond the standard safari. 

Exodus Adventure Travels tours work for almost any budget, with options that range from affordable to premium. 

Top Trip: Explore under-the-radar Europe by foot on Exodus Adventure Travels’ Lakes & Mountains of Slovenia walking tour .

A Taste of the Sweet Life in Slovenia

Best Adventure Group Travel: World Expeditions

Groups of hikers walking and camping around the mountains of Kilimanjaro with World Expeditions

World Expeditions has been taking adventurous travelers to remote locations all over the world ever since its first group trek through Nepal in 1975. Today, World Expeditions offers active itineraries on every continent. Intrepid travelers can opt for trips themed around mountaineering, rafting, cycling, hiking, and more. 

World Expeditions aims to leave communities and places where they operate tours better than they found them. Trips are created using the company’s Thoughtful Travel Charter as a guideline, which emphasizes respect for the environment, sustainability, having a positive impact on local communities, protecting wildlife, and more. 

World Expeditions’ trips are capped at just 16 people to provide a good experience for participants, and there are no single supplements for solo travelers willing to share a room with someone of the same gender. 

Top Trip: Summit Africa’s tallest mountain on a fully-supported trek up Kilimanjaro on World Expeditions’ eight day trip up the beautiful Lemosho Route . 

Best Budget Group Travel: G Adventures 

People visiting famous sites around China with the G Adventures' China Express group travel tour

For travelers on a budget, G Adventures offers cheap group tours that make dream destinations accessible to nearly anyone. (Think: sailing the Galapagos for just $1,014 , criss-crossing India’s Golden Triangle for $799 , or spending 8 days in Bali for less than $749.)

G Adventures is one of the best tour companies for solo travelers as well, as most trips don’t have a single-supplement. You can choose to share a room with another G Adventures solo traveler, or pay extra to have your own space.

G Adventures keeps costs down by opting for cheaper hotels and local meals, and making certain activities optional (for an additional cost). Pick your travel style—options range from “basic” to more luxe tours run in partnership with National Geographic. Family tours, local living tours (featuring homestays), and wellness-focused tours are also available. 

Top Trip: G Adventures’ China Express trip is a great way to see the highlights of China if you’re short on both time and budget. 

8 Trending Destinations to Visit in 2023

Best Educational Group Tours: EF Go Ahead Tours

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When you really want to learn about a destination, consider a group trip with EF Go Ahead Tours . EF is the world’s largest private education company, and the Go Ahead Tours arm capitalizes on the company’s relationships with local educators, historians, and tour guides to create group trips that take you deep into a destination. 

These small group tours generally cap at 38 travelers, and feature unique educational experiences. For a bucket list trip, EF Go Ahead Tour’s special event tours are particularly enticing, as they offer behind-the-scenes access to tough-to-plan trips like Oktoberfest in Munich or Cherry Blossom season in Japan. 

Intimidated by solo travel? EF Go Ahead Tours is a great option for solo travelers, since it offers designated trips for solo travelers , where everyone is traveling alone, making it less intimidating.  

Top Trip: Bring the tastes of Italy home with you on EF Go Ahead Tours’ Food & Wine: Piedmont & Tuscany tour (operated in partnership with America’s Test Kitchen), where you’ll learn how to make local dishes. 

Best Responsible Group Travel: Intrepid Travel

Shots from around Uganda's Bwindi Impenetrable Forest and accommodations provided by Intrepid Travel's Premium Uganda & Rwanda trip

Looking for a responsible group travel operator that focuses on bettering the communities and destinations they visit? Intrepid Travel is the world’s largest travel B Corporation, a certification for companies doing good. 

Intrepid Travel’s tours focus on sustainability, diversity, inclusion, and sustaining communities. The company has its own charity, The Intrepid Foundation , which has donated over 10 million dollars to over 160 community organizations. 

Intrepid Travel’s small group tours attract a wide range of travelers, but they are especially great for younger travelers, as they have a large number of trips designed for people aged 18-35 . (Other trips, including family-focused trips, are geared toward any age.)

Top Trip: Experience foodie trip of a lifetime Intrepid Travel’s South Korea Real Food Adventure , which includes time in three cities and an overnight temple stay.

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Best Private Group Travel: Kensington Tours

Aerial shots of various islands and coastlines around the Croatia and Dalmation Islands and shot of sailboat belonging to Kensington Tours

Whether your group consists of just two people or involves taking the entire extended family, Kensington Tours will take all the hassle of planning out of the equation. This private group operator creates personalized trips and itineraries tailored to your preferences, while their experts handle all the logistics and bookings. 

Plans are entirely flexible, and can even be changed while on the trip on a whim. Need some inspiration? Browse Kensington Tours’ travel ideas , to get some ideas for your next adventure. 

Top Trip: Sail around the stunning shores of Croatia and the Dalmation Islands on a private luxury catamaran on Kensington Tours’ fully customizable tour . 

Best Polar Group Travel: Chimu Adventures

Shots of the interior and exterior of the Ocean Adventurer ship and shots of nature around Antarctica as seen on the Chimu Adventures' Antarctica Fly Cruise

Whether you’re headed north to the Artic or south to Antarctica, Chimu Adventures has the perfect polar group trip for you. Chimu Adventures has some of the most variety for polar trips, with options to fly, cruise, or a combination of both to get to your destination. For an ultra-unique Antarctica trip, Chimu Adventures offers cruises departing from Australia or New Zealand (most Antarctica trips depart from Argentina).

Chimu Adventures is one of the cheapest group trips to Antarctica, with rates starting under $6,000.

Top Trip: If you’re pressed for time (or simply don’t have the stomach for the Drake Passage), Chimu Adventures’ Antarctica Fly Cruise will get you to the ends of the earth quickly and smoothly.

Program These Numbers Into Your Phones Before Traveling Internationally

Best Group Tours for Solo Travelers: For the Love of Travel

Collage of images from the For the Love of Travel Lapland Tour

Group tours can be a great way to meet new people, but they can sometimes skew on the older age range. If you’re between 25-39 and a solo traveler looking to meet new people, you’ll love For the Love of Travel . All participants on the trips are between 25-39, and according to the company, 80 percent are solo travelers—so you’ll make friends fast. Hoping to meet someone who will be more than just a friend on your next trip? Trips include a balanced number of “gal and guy spots” to ensure an even balance of genders within groups (and of course, non-binary genders are always welcome). 

For the Love of Travel offers weeklong (or longer) international trips as well as shorter weekender trips to closer destinations like Mexico or Costa Rica—perfect for people without a lot of vacation time.

Top Trip: Sleep in a glass igloo under the Northern Lights, go sledding with huskies, and warm up in traditional saunas on For the Love of Travel’s Lapland tour , already booking dates for 2024.

Best Biking Tours Group Travel: DuVine Cycling

Collage of shots from DuVine's Holland Bike Tour

Biking through the rolling hills of Italy or across the mountain roads of Chile sounds like a dream, but the logistics seem daunting (especially if you don’t want to haul all your own stuff from point-to-point). Enter: DuVine Cycling , a luxury small group tour company that specializes in bike trips. 

With trips across Europe, Latin America, Africa, Asia, and the United States, DuVine Cycling is a cyclist’s dream. Choose from all-biking trips or mix things up with a cycle and sail bike tour or a multi-sport adventure —no matter what, everything is included, from luxury boutique accommodations to top-quality name brand bikes. 

Top Trip: DuVine’s Holland Bike Tour promises “tulips, windmills, beer, and cheese”—what more could you need?

Best Luxury Group Travel: Abercrombie & Kent

Collage of images from the different cities involved in the Abercrombie & Kent Wildlife Safari: Around the World by Private Jet trip

Abercrombie & Kent has been delighting discerning travelers since 1962. Today, they take travelers on unforgettable adventures across over 100 different countries and all seven continents. Although Abercrombie & Kent’s trips are pricey, they encompass once-in-a-lifetime experiences like private jet tours around the world or luxury chartered cruises .

There are trips designed for solo travelers and families , and the small group journeys max out at around 14-18 guests.

Top Trip: Swim with whale sharks in the Philippines, feed proboscis monkeys in Malaysia, and photograph wild tigers in India on Abercrombie & Kent’s Wildlife & Nature: Around the World by Private Jet trip , already booking dates into 2024.

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The best tour operators in the world: 2023 Readers' Choice Awards

Scott Dunn

It’s been a challenging few years for tour operators but the names below are in it for the long haul (as well as the short and medium), honing itineraries and managing expectations. So who prepared your travel documents this year? Red Savannah and Black Tomato scored highest for first-hand knowledge, and Exodus Adventure Travels and Abercrombie & Kent for on-the-ground support. But when it came to all-round endeavour, Scott Dunn and The Turquoise Holiday Company were leaders of the pack. Both report a surge of interest in Asia, as well as multi-generational travel, solo adventures to Namibia, Bhutan and Mexico, and authentic experiences such as outback stations in Australia and bear lodges in Canada.

These are the best tour operators in the world, according to the 2023 Readers' Choice Awards . The scores below are percentages representing overall average levels of satisfaction.

The Turquoise Holiday Company

The best general tour operators in the world 2023

15. Cox & Kings. Score 88.00

14. Hayes & Jarvis. Score 89.44

13. Carrier. Score 90.73

12. Simpson Travel. Score 91.48

11. Kuoni. Score 92.82

10. Mr & Mrs Smith. Score 93.29

9. Kensington Tours. Score 94.14

8. Audley Travel. Score 94.77

7. Original Travel. Score 95.44

6. Cazenove + Loyd. Score 95.92

5. The Ultimate Travel Company. Score 96.75

4. Abercrombie & Kent. Score 97.12

3. Elegant Resorts. Score 97.39

2. Red Savannah. Score 97.96

  • The Turquoise Holiday Company. Score 98.42

Scott Dunn

The best travel specialists in the world 2023

15. Wild Frontiers. Score 94.81

14. Martin Randall Travel. Score 95.17

13. Intrepid Travel. Score 95.40

12. Wilderness. Score 96.54.

11. Inntravel. Score 96.88

10. Oxford Ski Company. Score 97.15

9. Kirker Holidays. Score 97.47

8. andBeyond. Score 97.61

7. Ampersand Travel. Score 97.65.

6. InsideJapan Tours. Score 97.79

5. Steppes Travel. Score 97.88

4. Black Tomato. Score 98.03

3. Exodus Adventure Travels. Score 98.15

2. Healing Holidays. Score 98.35

  • Scott Dunn. Score 98.70

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Fuel your soul. One step at a time.

We believe that travel—and in particular connecting with other people and cultures when you travel—fuels your soul in a way that very few things do. So, through our relationships with well-connected local guides, we introduce you to the most memorable experiences and interesting people—artisans, winemakers, hoteliers, chefs, naturalists, and more. And, with this extended family, we handcraft Cultural Walking Adventures that empower you to see the world, on foot and at eye level. Want to join us?

We create the most culturally rich & authentic walking tours in the world … here’s how.

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Curated Walks

Immerse and connect you across cultures as you explore on foot.

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Explore the world on foot at eye level as you walk part of each morning and afternoon with your truly local, expert guides on the most cinematic footpaths in a region. With our long-term local friendships, we know our regions more personally than anyone else. So, you get thoughtfully handcrafted itineraries whose walks are about so much more than just counting miles. They lead to memorable moments that immerse you in the history, the culture, and most importantly the people of the places you’re exploring.

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Few travellers make it to this icy continent, but the lucky ones who do get to explore a frozen Eden ruled by the elements and teeming with wildlife.

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Whether it’s a family retreat or a girls trip, you can surround yourself with a hand-picked crew and customize a tour that fits you all perfectly.

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Our new line of premium active adventures is officially here. With perfectly paced itineraries, one-of-a-kind accommodations and elevated dining, this is adventure at its finest.

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Go deeper into the cultures and habitats of the places we explore. More is included and you’ll enjoy greater hands-on exploration, interactions with local experts, and freedom to roam.

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Are you an adventure-loving family in search of meaningful ways to discover the world together? These tours are specially designed for travellers seven and up and their inquisitive families.

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Step deeper into the animal kingdom while respecting all of its inhabitants. Our incredible collection of wildlife-focused tours is endorsed by the world-renowned ethologist.

Roamies by Hostelworld

The thrill of adventure. The awesomeness of hostels. Get ‘em both on these immersive small group trips for 18 to 35-year-old travellers.

Why choose us

As the leader in small group travel for 30 years, we know how to do it right: flexible itineraries, freedom to roam, safety, peace of mind, and locally based guides.

Change the world just by having the time of your life. When you travel with us, you become a force for good by acting responsibly and creating positive impact.

Together with our non-profit partner, Planeterra, we ensure local communities touched by our tours benefit from our visits in as many ways possible.

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Leave your destination even greener than you found it! For every day on tour, we’ll plant a tree in your honour and ensure that our forests get to live their best lives.

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Looking to have the time of your life in the next 90 days or so? You can save big if you’re ready to book now.

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Back home from a G Adventures tour? Submit a quick trip evaluation to save 5% on your next tour with us.

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Depending on your travel date, you can snap up iceberg-sized savings on our Antarctica Expedition cruises to Earth’s frozen frontier.

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As the leader in small group adventure travel for 30+ years, we've redefined the way travellers see the world. Check out how we’re creating the future of travel.

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Small groups

Join a small group of like-minded travellers that, like you, are eager to safely and confidently experience all the things that make our world worth exploring.

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100% guaranteed departures

Pack those bags and don't break a sweat because we guarantee every single one of our departures. As long as it's safe, you're going!

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At G Adventures, we don’t have tour guides — we have Chief Experience Officers. And they are all locally based, meaning they know the area you’re exploring like the back of their well-travelled hand.

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Built to support local communities

We have always created our tours by building meaningful relationships with local communities, directly benefiting the people and places we visit.

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Flexibility, freedom, fun

No matter the Travel Style, our tours balance well-planned itineraries with the flexibility to do your own thing and make the experience your own.

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When you travel with us, you experience first-hand our commitment to making travel a force for good is in everything we do.

15 Best Tour Companies of 2024

Tour companies like Intrepid Travel and G Adventures can help you create the experience of a lifetime. Choosing the right company depends on your destination and travel preferences.

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Guided tours can be a great way to experience a new destination, but you want to make sure you get the best experience possible. How can you find the best tour companies to guide your adventure?

Whether you’re looking for group trips, self-guided tours, river cruises, tours for solo travelers, or overseas adventure travel, you want to find a tour operator that can deliver a seamless, enjoyable, and authentic experience, all without zeroing out your bank account.

Here are the top 15 tour companies out there today. I’ll walk you through what each excels at and how to pick the best one for you.

  • Our Top Picks
  • Best Tour Company Overall: Intrepid Travel
  • Best Small Group Tour Company: G Adventures
  • Best for Day Tours: Get Your Guide
  • Best Tour Company for Solo Travelers: Go Ahead Tours
  • Best Tour Company for Families: Adventures by Disney
  • Best Tour Company for Seniors: Trafalgar
  • Best Tour Company for Europe: Tauck
  • Best Tour Company for Italy: Insight Vacations
  • Best Tour Company for Ireland and Scotland: CIE Tours
  • Best Iceland Tour Company: Nicetravel Iceland
  • Best Tour Company for Spain and Portugal: Cosmos
  • Best Egypt Tour Company: Exodus
  • Best Asia Tour Company: Klook
  • Best Tour Company for Israel: Click Tours
  • Best Tour Company for Greece: Epos Travel Tours

Intrepid Travel : Best Tour Company Overall

Interpid Travel

When you imagine travel tours, you may picture massive group tours and a bus packed with 50 noisy, gawking tourists.

That’s not what you get with Intrepid Travel . This company specializes in adventurous and immersive small group tours with an average of 10 people.

Operating on all seven continents, Intrepid offers a huge range of trip types to fit any traveler. You can choose biking tours across New Zealand, river cruises in Europe, trekking in the Himalayas, or wildlife safaris in the Serengeti. There are options for all-female adventures, family expeditions, active trips for adventure travelers, or trips catering specifically to 18-29 year olds.

If you don’t want to spend the trip of a lifetime sitting on your butt looking out a bus window, Intrepid Travel is for you. Their group trips are designed to fully immerse you in the culture and beauty of a new place. Here are two examples of what you’ll get from Intrepid Travel:

With the Alaska: Hike, Bike, & Kayak tour, you are led by an expert guide on a range of active adventures through some of Alaska’s best scenery and national parks. You’ll go sea kayaking, cycle along the rugged Alaskan coast, and hike through Denali National Park.

If you’re looking for more of a cultural experience, the Premium Sri Lanka tour is an incredible journey through the culture, history, food, and wildlife of this island. You’ll explore ancient temples, eat incredible food with locals, and search for leopards in the country’s wildlife preserves.

One last perk: Intrepid Travel is a Certified B-Corp, meaning they are dedicated to doing good in the world. They donate to worldwide relief causes and offset the carbon footprint of every trip they operate.

G Adventures : Best Small Group Tour Company

G Adventures Logo

If you’re looking for small group tours, G Adventures is one of the best in the category. Just like with Intrepid, their tour groups average 10 people, so, with G Adventures, you won’t have to deal with being part of a massive hoard of tourists.

So what sets G Adventures apart? Unlike many tour operators, they focus on helping you get exactly the experience you’re looking for instead of packing every day with a rigid schedule. Every trip offers a wide range of optional activities that you can pick and choose from to personalize your experience. Plus, you can opt for more free time to explore or hang out on your own.

I also love that G Adventures hires all local guides. They put a lot of emphasis on their guides, even calling them CEOs (chief experience officers). That means you get local, insider expertise on your trip. Your tour director will speak the local language, know the best spots to eat, and fully understand the culture.

If you’re looking for big luxurious hotels and resorts, G Adventures probably isn’t for you. Instead of going to the big chain hotels, G Adventures uses locally owned and operated lodgings.

This has two benefits. First, you get a much more authentic local experience. Big hotel chains don’t have the same charm and character as a true local hotel. Second, your money will go toward benefiting the local economy rather than some giant corporation. That’s a big win for G Adventures in my book.

Get Your Guide : Best for Day Tours

Get Your Guide

You may not need or want a fully guided multi-day group tour, But sometimes it’s nice to have the guidance of a local expert for a truly unique experience that you couldn’t get otherwise. Choosing day tours is a great way to get the benefits of guided group tours without being stuck with a tour group for your entire trip.

Get Your Guide is my favorite resource for finding amazing day tours, entry tickets, and other travel experiences. It’s perfect for more independent travelers who can manage the details of their own trip, but are looking for shorter guided tours.

How does it work? Get Your Guide is essentially an online marketplace where you can search for and reserve tours, museum passes, adventure activities, and more.

For example, let’s say you’re planning a trip to Sweden. On Get Your Guide, you could book a dog sled adventure to see the northern lights, a day cruise on an icebreaker ship, a “ghost-walk” historical tour of Old Stockholm, and a guided ice climbing excursion.

I’m already getting excited about that trip.

Go Ahead Tours : Best Tour Company for Solo Travelers

Go Ahead Tours

Solo travel can be a bit intimidating, especially if you don’t have a lot of travel experience. I’ve found that group tours can be a great way to ease some of the stress and make it easier to enjoy your trip as a solo traveler.

Go Ahead Tours is one of the best tour companies that specializes in trips for solo travelers. With their solo trips, you always get a private room at no extra cost, and the other travelers in your tour group will also be solo—so you don’t end up as the awkward 17th wheel in someone else’s family vacation. As a solo traveler with Go Ahead Tours, you get all the benefits and security of a group trip, and you’ll meet other amazing people traveling the world on their own.

Go Ahead Tours focuses on small group itineraries in tour destinations around the globe, from popular destinations to locations off the beaten path. Want a food-centric trip across Italy? Check. Want to visit South America and hike to Machu Picchu? Check. How about a wildlife safari in Kenya? Yep, they’ve got that. Go Ahead Tours offers the best group tours for solo travelers, and you may even make some new friends on the way.

Adventures by Disney : Best Tour Company for Families

Adventures By Disney

Family travel can seem complicated, especially if you have younger kids. Group tours can help simplify planning the dream trip, but tour operators often plan trips focused on adults, so younger travelers may get bored quickly.

Adventures by Disney is one of the few group travel companies that specialize in family-oriented trips and tours, from South America to Scandinavia. Disney Vacations designs their group trips to have something for everyone: wine tastings for the adults, adventure scavenger hunts for the kids, and sights and experiences that will engage your entire family.

Disney Adventures trips are a bit pricier than many other group travel companies, so not all families will be able to afford them. However, if you can make it work with your budget, your family will get an amazing experience that you just won’t find from more mainstream travel.

Trafalgar : Best Tour Company for Seniors

Trafalgar is one of the biggest (and best) group travel companies in the world. They offer hundreds of international trips to popular destinations around the globe.

Trafalgar’s guided tours are great for travelers of all age groups, but they cater particularly to senior travelers. The majority of Trafalgar guests are over 50. It’s also great for family tours to get grandparents and grandkids spending quality time together.

If you’re looking for highly active itineraries with adventure activities packed in, Trafalgar may not be the best for you. They focus more on cultural immersion, history, architecture, and local cuisine. Trafalgar is a great choice if you want to take a deep dive into the essence of your destination.

You can count on having a tour leader who is an expert in the local culture and history, and you will come home with tons of new knowledge.

Trafalgar focuses primarily on land-based tours, but they also offer a range of cruise vacations if you want to travel by sea.

Hotel stays, meals, transportation to/from the airport, and all the logistics are all arranged for you. You can even add on flights, extra hotel nights, and travel insurance so you don’t have to worry about any additional complications for your trip.

Tauck : Best Tour Company for Europe

Tauck

Tauck is another big name in group tours that operates on all seven continents. While they have guided tours all around the globe, Tauck is an especially good choice if you’re looking for a group tour in Europe.

It’s easy to go to European cities, see the major tourist sites, and head home without really diving deep into the culture and spirit of the place. My favorite thing about Tauck is that their European tours are designed to give you more than just the standard tourist experience. Their Yellow Roads of Europe tours take you off the beaten path for a truly unique European experience.

Every Tauck tour pairs you with handpicked expert local guides who will help fully immerse you in the experience.

Tauck offers both river cruises and land-based group tours. If you want a unique European experience, imagine cruising through Western Europe along the Seine.

Insight Vacations : Best Tour Company for Italy

Insight Vacations

Almost every traveler dreams of a bucket list trip to Italy. What’s not to love? Amazing food, amazing sights, amazing culture, Italy has it all.

If you’re looking for the best guided tours in Italy, I highly recommend Insight Vacations . Insight offers tours all over the world, but their Italy tours are especially good. Whether you want to see the major sights, learn to live like a local, or sample the best food from around the country (or all of the above!) they’ve got tours for you.

As an example, you could choose their Best of Italy Tour for your next trip. This 11-day tour includes stays in Rome, Florence, Venice, and more. You’ll learn from local artisans, eat farm-to-table meals on the foothills of Mount Vesuvius, and get a VIP tour of the Vatican (including areas normally off-limits to visitors).

Insight’s tours are all led by local tour guides who speak the language and have in-depth knowledge of the culture and history of each site you visit.

If you’re traveling with a group of 10 or more people, Insight Vacations can also put together custom itineraries specifically for your group.

CIE Tours : Best Tour Company for Ireland and Scotland

CIE Tours

If you’re into history, stunning scenery, charming towns, or good times at the pub, you would probably love touring Ireland and Scotland. CIE Tours is technically based in the US, but it’s partially owned and operated by the Irish government. It specializes in travel to Ireland, Scotland, and a few other European countries.

This dialed-in focus means that there are no better guided tours for Ireland and Scotland. I highly recommend their Taste of Scotland and Ireland Tour . In 11 days, you’ll experience sightseeing in Glasgow and Dublin, a day cruise on Loch Ness, carriage rides through the Irish countryside, and a feast in a historic castle.

Their tours have a great balance of exciting sightseeing and activities with enough downtime to relax or do plenty of exploring on your own. It’s a great way to get all the benefits of group travel without feeling like you have no control over your schedule.

If you want more freedom, CIE also offers independent adventures. They will build an itinerary for you and book your lodgings, admission tickets to attractions, and rental car (or you can opt for a private driver). You can choose from their pre-packaged itineraries, or build your own custom trip.

I also appreciate that CIE Tours has fairly affordable rates that include all admission tickets and most of your meals. Plus, they often offer discounts on airfare!

Nicetravel Iceland : Best Iceland Tour Company

NiceTravel

Maybe you’ve always been intrigued by Iceland’s wild, untamed beauty (I know I have). If you want to experience this first hand, Nicetravel Iceland is one of the best group travel companies in this amazing country.

Nicetravel Iceland by three local Icelandic families, so they have a lot of local expertise. They offer trips ranging from 8 hours to over a week and have itineraries to suit any type of traveler, whether you want to relax in natural hot spring pools or hike along the glaciers and coastlines.

They focus on small group tours, and you’ll never have more than 19 people in your group. Most of their tours start from the capital, Reykjavik, and will drive you to various destinations in Mercedes Sprinter Vans. Way better than the huge tour buses many other companies use.

In addition to standard tours for sightseeing, they also have a range of tour options for more adventurous travelers. You’re in the right place if you want to explore caves, hike on glaciers, or raft down raging rivers.

Cosmos : Best Tour Company for Spain and Portugal

Cosmos

For a tour operator on the Iberian Peninsula, Cosmos is one of the best choices, especially if you don’t want to spend an arm and a leg. Cosmos has been guiding group travel for nearly a century, and they employ expert local guides to help you get the most from your trip.

The Cosmos Best of Spain and Portugal Tour is an incredible 13-day group travel itinerary. You will stay in 7 amazing cities across the two countries and visit a wide range of historical sites.

Cosmos is also a good choice for responsible travel, as they have several initiatives to support local communities and planet-focused nonprofits like the African Wildlife Foundation, The Ocean Cleanup, and Trees4Travel. I appreciate companies that are taking steps toward sustainable travel.

Exodus : Best Egypt Tour Company

Exodus Adventure Travels

It’s hard to visit any travel website without seeing a picture of the Great Pyramids. Egypt has captivated the minds of explorers and travelers for centuries, and it is worth having on your bucket list.

If you want a guided tour of Egypt, I highly recommend Exodus Travels . With destinations on all seven continents, Exodus Travels is one of the most popular group travel companies for adventurous travelers, and their Egyptian tours are particularly good.

With 9 different guided tours in Egypt, you can find the perfect itinerary for your trip. Exodus Travels is a true expert in the industry and hires incredible guides for their group travel excursions.

Plus, Exodus Travels also offers trips that are perfect for family travel.

Klook : Best Asia Tour Company

Klook Logo

Whether you want to experience the hustle and bustle of downtown Tokyo or an adventurous trek to Everest Base Camp, Klook is one of the best group travel companies for Asia.

Klook is more than just a tour operator. It is a marketplace for everything travel, from airline tickets to hotels to tickets to museums, theme parks, and more. Klook offers trips for small groups or individual travelers all around the globe, but they are based in Asia, and that’s where they focus.

Klooks South Korea Tour will take you to Nami Island, through beautiful gardens, and into a centuries-old palace in Seoul.

Click Tours : Best Tour Company for Israel

Click Tours

Click Tours specializes in group travel in Europe and the Middle East, and Israel is by far their most popular tour destination. In Israel, Click Tours will offer trips ranging from 3-day highlight tours to 18-day deep-dive cultural experiences.

They focus on small group travel, and your tour group will have 15-24 guests. That means you get more personal attention and a more authentic experience of the country.

A tour of Israel with Click Tours will focus on historical and archeological sites. You’ll visit temples and ruins that are thousands of years old as well as dive into the amazing food and rich culture of Israel.

Epos Travel Tours : Best Tour Company for Greece

Epos Travel

If you’re looking for a group travel trip to Greece, Epos Travel Tours is a local company based in Tripolis that offers tours across the country.

Since Epos Travel Tours specializes only in Greece, you can expect catered trips and insider knowledge. They are truly the experts in travel to Greece, and their trip itineraries are designed to help you get the most from your trip, whether you want to visit historical sites or delve into amazing food and culture.

If you’re into history and architecture, their tour of Ancient Corinth is hard to beat!

Best Tour Companies FAQ

Which is the best tour company in the world.

In my experience, Intrepid Travel is the best tour operator. They have amazing small-group tours.

What are the top travel companies?

The top travel companies for tours include Intrepid Travel , G Adventures , and Trafalgar .

Is Globus or Trafalgar better?

Trafalgar is usually the better choice. They offer amazing all-inclusive tours around the world.

Are tour companies worth it?

Group travel can be worth it if you want the stress and planning taken out of your trip.

Who is the biggest tour company?

Disney is the biggest tour company by revenue.

How do you know if a tour company is legit?

It is a good idea to look for reviews of a tour company on TripAdvisor.

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Jakob Thygerson

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"California is a dream destination, from star-gazing in LA and sipping world-class wines in Napa, to marvelling at the national parks, and even diving into Disneyland, the happiest place on earth."

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Take a city tour of San Francisco

San Francisco is one of the most incredible destinations in California, and we’ll take you on a sightseeing tour of all the highlights from the iconic Golden Gate Bridge and the scenic Fisherman’s Wharf dotted with sea lions, to the bustling Union Square, the gorgeous 1,500-acre Presidio Park and the historic neighborhoods like North Beach and Chinatown.

See the quaint Carmel-by-the-Sea

This charming Monterey city is a little slice of heaven, famed for being dog-friendly and home to an inspiring community of artists. With over half of the residents once devoted to the arts (Clint Eastwood was the town’s Mayor!), you’ll find writers, poets, actors and musicians at every turn as you stroll down Ocean Avenue lined with cafés, boutiques and galleries.

Take a scenic drive through Napa Wine Country

As one of the world’s most famous wine regions, you’ll love driving through the beautiful hillside vineyards and countryside scenery of Napa Valley. We’ll even stop at a local winery to explore their stunning vineyards, learn all about the process of winemaking, and of course, enjoy a tasting of the finest Napa Valley wines.

Visit Yosemite National Park

California is renowned for its spectacular national parks and Yosemite is the jewel in its crown. This UNESCO-listed park is packed with wonders, from cascading waterfalls, blooming meadows and emerald valleys, to the iconic El Capitan, glowing in the setting sun. We’ll even stay overnight in a cosy lodge just a stone’s throw from Yosemite Falls.

Discover 'The Salad Bowl of the World' in Salinas Valley

You’ll dive into the world's salad bowl with a Local Specialist, as you take a private farm tour to learn all about the advanced farming techniques and fruit and vegetable production in the incredible Salinas Valley. Admire the lush crops, discover the fascinating history of the valley, and taste some fresh produce for yourself.

Our top 5 things to do in California

There are so many incredible places to visit in California and we’ll show you the very best of the state, from the Golden Gate Bridge to Salinas Valley.

Los Angeles County Museum of Art

As the largest art museum in the western United States, the LACMA is not to be missed. Over a million visitors wander the halls every year, marvelling at the diverse collections, including Asian art, Islamic art and Latin American art, with pre-Columbian masterpieces and contemporary works from the likes of Frida Kahlo and Diego Rivera.

Autry Museum of the American West

The glory days of the Wild West may be over, but they live on in the Autry Museum in Los Angeles. You’ll discover over half a million artworks and artefacts from the American frontier, ranging from Western film memorabilia and a replica movie set of an Old Western town, to Annie Oakley’s engraved golden pistols, and a mahogany saloon with a roulette wheel.

California Science Center

Located in Los Angeles, the California Science Center is one of the most hands-on museums you’ll find in the country. From the world’s largest display of Lego art and the space shuttle Endeavour, to a 7-storey IMAX theater, high-wire bicycle, climbing wall, earthquake simulator, and a virtual reality exhibit, this museum is hours of fun.

Best museums in California

Our California tour packages will show you where to find the most fascinating museums in the state, from amazing aquariums to the story of the American West.

Avocado Toast

If you love avocados, you’ve got to visit California. These creamy green delights have been mashed, sliced and spread on toast in California for over a century, and it’s only in the last few decades that this trendy dish really took off around the world. Just ask your California guide where to find the very best avocado toast and lose yourself in avocado heaven.

Hailed as the signature dish of San Francisco, this seafood stew was developed by Italian immigrants in the late 1800s. Cioppino is traditionally made from the catch of the day, like shrimp, squid, scallops, clams, crab and fish, then melded with a tomato and wine sauce. Be sure to mop up every last drop with a piece of crusty sourdough bread. Delicious!

Known as ‘California’s Cut’, tri-tip is a Santa Maria style barbecue that takes a triangle cut of top-block sirloin and grills it to perfection. It can be sliced into steaks or cooked as a whole block, but either way, the meat is juicy, tender and packed with flavor. Pair it with Santa-Maria style salsa and grilled garlic bread and you’ve got the ultimate Californian dish.

Best food in California

With multicultural influences, fresh produce and farm-to-table experiences, California’s dining scene is truly special and our California holidays will show you where to taste the best.

What to pack for California

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With miles of golden, sunny coastline, you can’t resist taking a dip in the ocean or soaking in a pool on your California tour.

Reusable water bottle

California is one of America’s greenest states and you can help reduce your environmental footprint by refilling your own bottle at free water stations around the state.

Big appetite

With so many diverse cuisines and everything from gourmet fine dining to delicious food trucks, prepare to loosen your belt when you travel California.

Sun protection

With almost 300 days of sunshine a year, you’ll need to stock up on sunscreen and bring your sunglasses and a hat on your California trip.

A warm jacket

Despite the heat and sunshine, it can get cold in some parts of California, especially the misty redwood forests, so come prepared with a cosy jacket.

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FamilyVacationist

11 guided tour companies that offer trips around the world

For people who like traveling with like-minded people, guided tours can be the perfect way to see a new destination..

Megan duBois

Like cruising and theme park vacations , guided tours aren’t for everyone. But for people who especially enjoy meeting (and traveling with) like-minded people on vacation, guided group tours can be the perfect way to see a new destination—and make some new friends along the way. 

Some guided tours are geared toward groups of a dozen or fewer, while others can accommodate 50 or more travelers. Most guided tours include accommodations and some meals. In all cases, the tour companies who operate group tours take most of the complicated planning out of the equation , leaving you to focus on simply enjoying your vacation. 

The best guided tour operators

If you’re ready to give tour groups a try, consider one of these guided tour operators that rank among the very best in the world. 

MAKE MEMORIES: Tours for everyone: 11 best companies for family vacations

Tauck Bridges

Guided tour operator Tauck has been a leader in high-end group tours since its founding in 1925. Operating land-based group tours on all seven continents (as well as river tours in Europe and small-ship tours around the world), Tauck caters to families, couples, and solo travelers.

ACTIVE TRAVEL:   5 best senior adventures for travelers age 50+ The average size of a guided tour group with Tauck is 35 to 44 guests, though the group size may vary depending on the season and the nature of the tour. Travelers enjoy Tauck for its attention to detail and ease of planning. Prices for tours vary by location, type of tour, and season, but the average Tauck tour starts at around $4,000 and goes up from there for one room with two guests. 

2. Trafalgar

BMG Scotland Ledard Farm with Fergus and Gregor Wood

Taking groups on guided tours to destinations around the world since 1947, Trafalgar runs trips to nearly every corner of the planet except Antarctica. The mostly land-based guided tours are offered year-round, including to popular destinations like New Zealand and Africa. The number of guests on tours vary based on the destination. Africa tours are the smallest with a maximum of 20 guests, while the United States and Canada tours are the biggest with up to 52 guests. 

SENIOR TRAVELERS: 9 tour companies that cater to travelers over 50

In addition to its standard tours, Trafalgar also offers women-only tours . Other travelers who may enjoy Trafalgar are adventure travelers and foodies. Trafalgar tours start at just under $2,000 for one guest.

3. Collette

Grattan Bridge in Dublin, Ireland (Photo: Shutterstock)

No travel company brand has been doing group trips longer than Collette , which has been in business since 1918. The group touring agency goes to all seven continents and has 179 different tour options. Its top tour destinations are Ireland, Italy, and Iceland. 

TRIPS OF A LIFETIME:   12 best Amtrak vacations and scenic train rides in North America

Collette’s small group exploration tours allow for 14 to 24 people per tour, while its classic group tours can be up to 44 people. Collette primarily serves an older audience of travelers over 55. Tours with Collette start at just under $1,500 per person. 

4. Grand Circle Travel

Grand Circle Group River Cruise

Another popular group tour option for travelers over 50 is Grand Circle Travel , which has been in operation since 1958. Grand Circle’s variety of land-based tours and river cruises range in size from 24 to 47. Trips with Grand Circle start around $2,400 but vary based on the destination and season. 

5. Adventures by Disney

Adventures by Disney Rhine River Cruise – Adventure Guides

The luxury travel arm of Disney, Adventures by Disney is known for its focus on guided family tours . Since its founding in 2005, the company has continued to add new touring options with land- and river cruise-based adventures to destinations worldwide. Tours with Adventures by Disney can have upwards of 40 people, including kids under 10 years old. The tour company does offer some adult-only adventures as well. 

LEAVE THE PARENTS AT HOME:   9 skip-gen vacations grandparents and grandkids will love

One reason why travelers choose Adventures by Disney for family vacations is that they likely already partake in other Disney vacations and know the level of service Disney can provide. Adventures start at just under $2,100 for one person for a short two-night escape. 

6. G Adventures

Peru Sacred Valley Womens Weaving Travellers CEO

Best known for its cheaper group tours that span the globe from Croatia to Tanzania, G Adventures was founded in 1990 as a way to bridge the divide between solo adventure travel and more mainstream travel. G Adventures focuses on small group trips; the number of travelers per group is typically between 10 to 15 participants. 

7. Intrepid Travel

Older man hiking on an Intrepid Travel Peru trip

Eco-conscious travelers will want to consider a group travel vacation with Intrepid Travel , which is known for its active stance on climate action and sustainable travel. Intrepid offers tours for families as well as more strenuous walking tours and cycling tours. Since 1989, Intrepid has been taking small group tours of about 10 people around the world from Bali to Antarctica. 

8. Backroads

Participants on a Backroads tour, a company that has tours for older travelers

Travelers with a more active lifestyle who want to take a group tour will want to look into Backroads , where hiking and biking tours are the main attraction. Backroads has been traveling around the world from famous U.S. national parks to the glaciers of Antarctica since 1979. Backroads offers more than 200 different tours, most of which have an average of 16 participants. Prices start around $2,500 per person. 

9. Classic Journeys

Luxury group tour operator Classic Journeys (founded in 1995) offers tours to destinations around the world, and are especially well tailored to travelers interested in wildlife or local food and drink. These small group tours are typically no larger than 12 guests. Land-based trips start around $3,300. 

10. Thomson Family Adventures

Special guides help kids connect with local cultures (Photo: Thomson Family Adventures)

With a focus on family travel, Thomson Family Adventures has been operating group tours to more than a dozen destinations since 1998. These bucket-list-worthy trips are limited to no more than 25 people. Tours start at $3,190 per adult and teen and $2,990 per child. 

11. Road Scholar

Seniors on active tour

Since 1975, Road Scholar has provided educational tours around the world for small groups of 12 participants or less. The trips are ideal for those who want to do a deep dive into a destination’s culture or be immersed in nature. These budget-friendly trips start around $750 per person. 

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Our Readers' Favorite 15 Tour Operators in 2021

Scott Bay is a magazine editor specializing in travel, architecture, and gear. He was previously an assistant editor at Travel + Leisure . His work has also appeared in Wired , Architectural Digest , Wallpaper , Robb Report , Saveur , Daily Beast , and more.

Note: If you’re looking for our most recent recommendations, check out the 2023 list of our favorite tour operators .

This year's World's Best Awards survey was open for voting January 11 through May 10, 2021, as destinations around the world were lifting COVID-19 restrictions. Survey rules have always allowed readers to reflect on their travel experiences over a three-year period. We hope that this year's honorees will inspire your own travels as you get back out into the world.

Linking up with the right tour operator can take an amazing trip and turn it into a trip of a lifetime . This might seem like magic, but their in-the-know expertise and long-standing relationships open the doors for the seemingly impossible — a private Jeep safari with a professional tracking team in the depths of Torres del Paine or one-on-one cooking classes from a chef that runs a Michelin-starred restaurant in the south of France. And if any group has traversed the world enough to discern the best tour operators out there, it's the readers of Travel + Leisure .

Every year for our World's Best Awards survey, T+L asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Hotels were rated on their facilities, location, service, food, and overall value. Properties were classified as city or resort based on their locations and amenities.

The companies that made the list have the skills and connections to create itineraries that reflect their clients' personal interests. No. 3 VBT Bicycling Vacations curates two-wheeled trips all over the globe . One reader said, "Their staff make all the difference." No. 2 Mountain Lodges of Peru puts together highly personalized trekking adventures to Machu Picchu. As another reader exclaimed, "This is the way to visit Machu Picchu!"

But at the top of the list is Quasar Expeditions. Though primarily known for its cruises (the company won the small-ship ocean cruises category this year), it also operates a roster of dynamic safari-style excursions in South America. Read on to find out what sets it apart and which other companies join it on this year's list of the best tour operators in the world.

1. Quasar Expeditions

Quasar Expeditions is for adventurers. The highly specialized itineraries are designed to make guests feel like they're James Cook or Charles Darwin. "Quasar Expeditions' guides are the ultimate, passionate gatekeepers to the Galápagos Islands," one reader said. "Their enthusiasm and love of the islands and the wildlife encourages you to share in their passion and desire to conserve the natural beauty and habitat of the area while still allowing low-impact tourism." Another raved, "Excellent isn't a high enough rating to describe our experience with Quasar Expeditions. Extraordinary in every way!" And while Quasar is best known for its Galápagos trips, it gets high marks for its Patagonia itineraries, which takes guests into the best parts of Chile's Torres del Paine and Argentina's Los Glaciares — two of South America's most spectacular national parks.

Score: 99.58 More information: quasarex.com

2. Mountain Lodges of Peru

Score: 98.93 More information: mountainlodgesofperu.com

3. VBT Bicycling Vacations

Score: 98.70 More information: vbt.com

4. Classic Journeys

Score: 98.60 More information: classicjourneys.com

5. TCS World Travel

Score: 97.55 More information: tcsworldtravel.com

6. Black Tomato

Score: 97.25 More information: blacktomato.com/us

7. Inside Japan Tours

Score: 96.84 More information: insidejapantours.com

Score: 96.72 More information: tauck.com

9. Wilderness Travel

Score: 95.71 More information: wildernesstravel.com

10. Trek Travel

Score: 95.71 More information: trektravel.com

11. Geographic Expeditions

Score: 95.70 More information: geoex.com

12. Thomson Family Adventures

Score: 94.89 More information: familyadventures.com

13. Greaves

Score: 94.74 More information: greavesindia.com

14. DuVine Cycling + Adventure Co.

Score: 94.64 More information: duvine.com

15. Odysseys Unlimited

Score: 94.39 More information: odysseys-unlimited.com

See all of our readers' favorite hotels, cities, airlines, cruise lines, and more in the World's Best Awards for 2021 .

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North America Tour Companies

List of north america travel companies & tour operators with 200991 reviews.

Bindlestiff Tours

Bindlestiff Tours

  • Excellent - 1,537 reviews for North America tours
Extraordinary! This tour was very well organized. The views and the scenery were spectacular. I can't praise enough for Haley, our tour leader for a job well done. Thank you for making this trip extra special.
Wild life and scenery was amazing. Our guide was organized fun and professional. Camping was what expected from description.

Receptivo Aborigen Tours

Receptivo Aborigen Tours

  • Good - 100 reviews for North America tours
Good trip, covered all the main areas. Guides were very knowledgeable and informative. Accommodation excellent and bus very comfortable.
We have chosen the tour specifically because it was in German and also in other languages shown. Also on our voucher was again confirmed the tour with professional, German-speaking tour guide. Unfortunately, the tour guides did not speak German. We were able to help ourselves a bit with the translation app but we also missed a lot of information. We are very disappointed about this and expect compensation. The tour guides have tried and were very nice also the tour was very nice.

Southwest Adventure Tours

Southwest Adventure Tours

  • Excellent - 109 reviews for North America tours
This was my 1st solo group trip & felt safe & comfortable. The tour guide was so friendly, warm & knowledgeable! I really enjoyed my little Mighty 5 adventure!
Our group had a great time exploring the Mighty 5. Our Guide Greg, made sure to keep our group informed and entertained. The vehicle was comfortable for all of the riding that our trip entailed. We really feel like we did and saw the Mighty 5, except, we really thought that we were going to hike the "Narrows." Once we got over that, everyone was good. It was nice that there were separate hiking options based on experience. Even though we were made aware, several times, that we picked the cheapest tour that you all offer, we had no regrets. The motels were basic, but all of the staff were hard working and excellent, and the rooms were clean. I would strongly reccomend this tour if the Might 5 is on your list.

Trafalgar

  • Excellent - 1,963 reviews for North America tours
Would like to have walked down the main street of Chinatown. We're very disappointed in the side street we walked on. If you are going to offer snacks, please make sure all can participate. Found it a little offensive that even after the second day of not being able to receive a snack, all the same snacks were continually offered.
Extraordinary experience!!!! I’ll never forget!! Thank you so much for this great opportunity.

Amadeo

  • Excellent - 1,012 reviews for North America tours
The trip was very well organized by the travel agency and the tour guide provided great information about the history and all the sights.
Friendly guides with a lot of exciting places to see (sometimes briefly). Hotels were also decent except one

Contiki

  • Excellent - 5,706 reviews for North America tours
Es war super eine tolle Erfahrung, aber ein Tag mehr oder etwas mehr Zeit zum Durchatmen wären toll gewesen:)
The tour was amazing, the manager did a top notch job, it’s great for making lots of friends, such a blast. A little rushed and fast paced, but it’s better than the stress of organising your own trip. Definitely doing it again

Calgary Tours

Calgary Tours

  • Good - 64 reviews for North America tours
Calgary Tours has a very solid organizational logistics plan in place making sure that each day, the right people are on the right bus. Not sure how they do it, but it was amazing. I expected that Calgary Tours would have set us up at some low rated hotels. Pleasantly surprised at the quality of the hotels we stayed at were great. One tour guide that stands out is Allen. He went out of his way to ensure that our last night stay in Calgary was ready to go. His bilingual language skills in both English and Chinese assured that his passengers received a very clear understanding of the important places we visited. Allen is a great asset to Calgary Tours.
Amazing sites but very crowded. Over tourism is an issue. Wildfires were also in play but tour pivoted and made the best of a bad situation.

Costsaver

  • Excellent - 933 reviews for North America tours
If went just as planned. We were back at DIA in plenty of time to catch our flight out.
Hotels, not convenient for meals or cocktails. Not enough included options.

Moose Travel Network

Moose Travel Network

  • Excellent - 174 reviews for North America tours
I joined an incredible tour and had an amazing time! Bruno, our tour guide, was exceptional—he wore many hats as a driver, chef, and car mechanic. We visited numerous lakes for swimming and sightseeing, making it feel like a scenic car ride. I met wonderful people from around the world and truly experienced the essence of Canada on this tour. I felt connected to nature throughout the entire tour, watching the stars and moon between the trees.
Solid 8/10 trip. Got to see everything on the itinerary, plus some wildlife! Such a fun trip full of adventurous activities like white water rafting and paddle boarding.

G Adventures

G Adventures

  • Excellent - 22,544 reviews for North America tours
Great time and experience
We are happy and satisfied

Intrepid Travel

Intrepid Travel

  • Excellent - 11,794 reviews for North America tours
THis was our first touring experience and it was great. With the exception of a cancelled flight going to the tour and some miss communication in the beginning of when we would get there, it was fantastic. Our guide was great and well organized.
The trip on it self is awesome. The parks we visit were stunning. However as I booked with Tour radar, it was not mention anywhere the level of the trip. I knew during the trip that this same trip is advertised as a compfy trip with intensity 2/5 on intrepid website. I found my self with 65 Y+ while Im 35 Y and for the hikes it was inconvenient. Hope it will change on the marketplace.

Cosmos

  • Excellent - 19,697 reviews for North America tours
Interesting tour, hitting all the high points on the east coast if Canada. Will come back again to spend more time in the cities as the tour touches on everything but not enough time which is expected. Very comfortable hotels and transport. The train to Halifax was great, excellent service and well worth doing, would recommend adding this on to all the trips.
Great Itinerary.Brilliant tour guide and Driver..learnt so much!

Insight Vacations

Insight Vacations

  • Excellent - 651 reviews for North America tours
The 40 seat luxury coach broke down at the end of day 1 of our 9 day Insight Vacations Wonders of the American West coach tour in May. It was replaced for the rest of our tour by a 56 seater coach with significantly less legroom, and seatbelts that didn’t have the side adjuster that enables you to stop the belt rubbing into your neck if you’re a certain body shape. For us, the reason for choosing Insight was their luxury coach, so every day on the 56 seater was a reminder that (to use a flying analogy) we had paid for business class and were getting economy class. We had booked through a travel agent because we’d read the online reviews warning of Insight’s poor communication. The travel agent Freedom Destinations, who supported us, put forward our complaint to Insight. Insight sympathised but cited their terms and conditions that don’t require them to replace the luxury coach with one of the same quality. To an extent I understand that they need to cover themselves for an instance where a luxury replacement isn’t available on the day of the breakdown, but not to provide one at any stage of the remainder of our tour feels like either poor contingency planning or cost-saving. Insight refused our request for a cash payment as compensation. Instead they offered a discount voucher for use on a future trip. We declined the voucher as we do not believe it to be fair to only offer compensation that is dependent upon customers re-using a service, and our faith in their organisation and their coach suppliers Holiday Motor Coach has been broken. Such a shame, because the sights on the trip were wonderful, as were the people we travelled with. 1 star to highlight the risks associated with a breakdown to other potential customers for whom the luxury coach is important.
Overall it was a good experience. Excellent tour director and driver. The food was inconsistent as to quality and service. The lodgings were fine for the type of trip. Too much time was spent at Monument Valley/Mystery valley and not enough time at Grand Canyon.

Europamundo

Europamundo

  • Good - 4,361 reviews for North America tours
Wonderful tour! Highly recommend
My family and I enjoyed the whole tour. Arrangements for transport, accommodation, local tours and guide, all have been well planned and suitable. Our special thanks to Luis who professionally arranged everything and we had no problem at all during our 10 days. I also like to mention about the driver who been very proficient throughout the trip. Will again plan trip with Europomundo in future. Salim Muhammad Melbourne, Australia

Globus

  • Excellent - 74,918 reviews for North America tours
Spent too much time on the bus. Saw too many trees instead of scenic sites.
The tour guide and bus driver exceeded all expectations; they were a very organized, customer oriented team. Highly recommend them and the itinerary. The only stop that wasn't "great" was Sacramento, which could possibly be skipped in the future. The food and lodging were great too.

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If you love the outdoors, stunning scenery and diversity then this trip is for you. There is a lot of travelling, as in the trip notes, but this passes quickly with...

Prompt feedback at every step of the booking procedure

Friendly helpful staff. Made booking easy.

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It was a very comprehensive tour of the UK and Ireland. I ...

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Tour Operator Business

Back to All Business Ideas

Starting a Tour Operator Business: 13 Key Steps

Written by: Carolyn Young

Carolyn Young is a business writer who focuses on entrepreneurial concepts and the business formation. She has over 25 years of experience in business roles, and has authored several entrepreneurship textbooks.

Edited by: David Lepeska

David has been writing and learning about business, finance and globalization for a quarter-century, starting with a small New York consulting firm in the 1990s.

Published on May 17, 2023 Updated on August 6, 2024

Starting a Tour Operator Business: 13 Key Steps

Investment range

$2,300 - $10,300

Revenue potential

$108,000 - $360,000 p.a.

Time to build

0 – 3 months

Profit potential

$86,400 - $144,000 p.a.

Industry trend

Here are the most important factors to consider when you want to start a tour operator business:

  • Trained staff — Hire experienced and knowledgeable staff who can provide excellent customer service and deliver engaging and informative tours. Proper training ensures your team can handle various situations and enhance the overall experience for your clients.
  • Niche — Identify a specific niche for your tour operator business, such as adventure tours, cultural experiences, eco-tours, or historical tours. Focusing on a niche can help you target specific customer segments and differentiate your services from competitors.
  • Vehicles — Invest in reliable and comfortable vehicles suitable for your tours. Ensure your fleet meets safety standards and is appropriate for the type of tours you offer, whether it’s city tours, off-road adventures, or long-distance travel.
  • Register your business — A limited liability company (LLC) is the best legal structure for new businesses because it is fast and simple. Form your business immediately using ZenBusiness LLC formation service or hire one of the best LLC services on the market.
  • Legal business aspects — Register for taxes, open a business bank account, and get an EIN .
  • Licenses and certifications — Obtain the necessary licenses and certifications to operate your tour operator business legally. This may include business licenses, tour guide certifications, and special permits for specific tour activities.
  • Online presence — Create a professional website and maintain an active online presence. Use your website to provide information about your tours, booking options, and customer reviews. Implement SEO strategies to attract potential customers and increase your visibility online.
  • Relationships with local attractions — Build strong relationships with local attractions, hotels, restaurants, and other businesses to create comprehensive and attractive tour packages. These partnerships can enhance the experience for your clients and provide mutual benefits.
  • Develop unique and attractive tour packages — Design unique and engaging tour packages that offer memorable experiences for your clients. Focus on providing high-quality, well-organized tours that showcase the best of your niche.

You May Also Wonder:

Is a tour operator business profitable?

A tour operator business can be profitable depending on various factors such as market demand, pricing strategies, operational efficiency, and the ability to provide exceptional customer tour experiences.

What happens during a typical day at a tour operator business?

During a typical day at a tour operator business, various activities take place to ensure smooth operations and high-quality service. These include responding to customer inquiries and booking requests, designing and customizing tour itineraries, coordinating with suppliers, managing reservations and payments, addressing customer feedback, conducting research on new destinations, and collaborating with marketing and sales teams.

What is the growth potential of a tour operator business?

The growth potential of a tour operator business is significant, with opportunities to expand services to new destinations, diversify tour offerings, enhance customer experiences, and leverage digital marketing strategies. Developing partnerships with other businesses in the travel industry can also contribute to growth and increased revenue potential.

What type of business is a tour operator business?

A tour operator business falls under the travel and tourism industry and operates as a service-based business that organizes and arranges travel experiences for individuals or groups. The business acts as an intermediary between customers and various suppliers, providing comprehensive and well-planned travel experiences through pre-packaged tours or customized itineraries.

Tour Operator Business idea rating

Step 1: Decide if the Business Is Right for You

Pros and cons.

  • Meet lots of people and show them a good time
  • Good profit potential
  • Growing market
  • Business needs to be based in an area with attractions of some kind
  • Can be somewhat seasonal

Tour operator industry trends

Industry size and growth.

Tour Operator industry size and growth

  • Industry size and past growth – The U.S. tour operator industry is worth $10.3 billion in 2023 after declining an average of 3.4% annually for the last five years due to the pandemic.(( https://www.ibisworld.com/united-states/market-research-reports/tour-operators-industry/#:~:text=Tour%20Operators%20in%20the%20US%20industry%20trends%20(2018%2D2023),falls%20to%206.6%25%20of%20revenue. ))
  • Growth forecast – The U.S. tour operator industry is projected to grow an impressive 19.4% in 2023. 
  • Number of businesses – In 2023, 10,286 tour operator businesses are operating in the U.S. 
  • Number of people employed – In 2023, the U.S. tour operator industry employs 44,534 people.

Trends and challenges

Tour Operator Industry Trends and Challenges

  • Many tourists are seeking tours to “hidden gems” rather than the normal tourist spots.
  • Many people are booking their travel activities, including tours, on mobile apps.
  • Technology is playing an increasing role in the tour operators industry, requiring tour operator business to make an investment in technology.
  • Current economic conditions may negatively impact the travel industry in general. 

Demand hotspots

Tour Operator Industry demand hotspots

  • Most popular states – The most popular states for tour guides are Alaska, California, and Oregon. (( https://www.zippia.com/tour-guide-jobs/best-states/#oregon ))
  • Least popular states – The least popular states for tour guides are Minnesota, Michigan, and Louisiana.

What kind of people work in tour operator businesses?

Tour Operator industry demographics

  • Gender –  53% of tour guides are female, while 47% are male. (( https://www.zippia.com/tour-guide-jobs/demographics/ ))
  • Average level of education – T he average tour guide has a bachelor’s degree.
  • Average age – The average tour guide in the US is 34.3 years old.

How much does it cost to start a tour operator business?

If you’re going to do walking tours, your startup costs should be around $2,000. Costs include a computer and a website. If you plan to give tours in a vehicle like a trolley, your costs will be closer to $10,000.

How much can you earn from a tour operator business?

Tour Operator Business earning forecast

You can probably charge about $120 per person for a half day tour or $200 for a full day tour. Your profit margin should be about 80% if you run your business from home.

In your first year or two, you could work from home and have 30 customers a week, 30 weeks a year, at $120, bringing in $108,000 in revenue. This would mean $86,400 in profit, assuming that 80% margin. 

As you gain traction, you might have 100 customers a week, 30 weeks a year.  At this stage, you might have a kiosk and hire staff, reducing your margin to around 40%. With annual revenue of $360,000, you’d make a tidy profit of $144,000.

What barriers to entry are there?

There are a few barriers to entry for a tour operator business. Your biggest challenges will be:

  • Being in a good location where people will pay for tours
  • Having extensive knowledge of your tour area

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Step 2: hone your idea.

Now that you know what’s involved in starting a tour operator business, it’s a good idea to hone your concept in preparation to enter a competitive market. 

Market research could give you the upper hand even if you’ve got the perfect product. Conducting robust market research is crucial, as it will help you better understand your customers, your competitors, and the broader business landscape.

Analyze your competitors 

Research tour operator businesses to examine their services, price points, and customer reviews.

  • Make a list of tour operator businesses that offer similar services. 
  • Review your competitors’ services – their features, pricing, and quality – and marketing strategies.
  • Check out their online reviews and ratings on Google, Yelp, and Facebook to get an idea of what their customers like and dislike.
  • Identify your competitors’ strengths and weaknesses. 

This should identify areas where you can strengthen your business and gain a competitive edge to make better business decisions.

Why? Identify an opportunity

You’re looking for a market gap to fill. For instance, maybe the local market is missing an inbound tour operator, or a tour guide business that offers travel agency services as well.

tour operator company

You might consider targeting a niche, such as food scene tours or adventure travel tours.

This could jumpstart your word-of-mouth marketing and attract clients right away. 

What? Determine your services

You’ll need to determine what kind of tours you want to give. Consider what’s in your area that might be of interest to tourists. Your best bet is to pick a niche that other tour companies are not targeting. You could also offer travel agent services like booking hotel accommodations or flights.

How much should you charge for tours?

Your prices should be based on market prices in your area, but also on your operating costs.

Once you know your costs, use this Step By Step profit margin calculator to determine your mark-up and final price points. Remember, the prices you use at launch should be subject to change if warranted by the market.

Who? Identify your target market

Your target market is likely to be tourists, and the tourists who participate in tours are often older, but it will depend on the type of tours you offer. If your tours are likely to appeal to older tourists, you can market to them on Facebook. However, your best bet is to partner with travel agencies who can promote and book your tours. 

Where? Choose your business premises

In the early stages, you may want to run your business from home to keep costs low. But as your business grows, you’ll likely need to hire workers for various roles and may need to rent out an office or a invest in a kiosk to set up in high traffic tourist areas. You can find commercial space to rent in your area on sites such as Craigslist , Crexi , and Instant Offices .

When choosing a commercial space, you may want to follow these rules of thumb:

  • Central location accessible via public transport
  • Ventilated and spacious, with good natural light
  • Flexible lease that can be extended as your business grows
  • Ready-to-use space with no major renovations or repairs needed

Step 3: Brainstorm a Tour Company Name

Here are some ideas for brainstorming your business name:

  • Short, unique, and catchy names tend to stand out
  • Names that are easy to say and spell tend to do better 
  • Name should be relevant to your product or service offerings
  • Ask around — family, friends, colleagues, social media — for suggestions
  • Including keywords, such as “tours” or “guided tours”, boosts SEO
  • Name should allow for expansion, for ex: “GlobeStride” or “Boundless Journeys” over “EcoTreks” or “Dive Quest”
  • A location-based name can help establish a strong connection with your local community and help with the SEO but might hinder future expansion

Once you’ve got a list of potential names, visit the website of the US Patent and Trademark Office to make sure they are available for registration and check the availability of related domain names using our Domain Name Search tool. Using “.com” or “.org” sharply increases credibility, so it’s best to focus on these. 

Find a Domain

Powered by GoDaddy.com

Finally, make your choice among the names that pass this screening and go ahead and reserve your business name with your state, start the trademark registration process, and complete your domain registration and social media account creation. 

Your business name is one of the key differentiators that sets your business apart. Once you pick a name, reserve it and start with the branding, it’s hard to switch to a new name. So be sure to carefully consider your choice before moving forward. 

Step 4: Create a Tour Operator Business Plan

Here are the key components of a business plan:

what to include in a business plan

  • Executive Summary: Summarize your tour operator business, highlighting the unique travel experiences you offer and your target market.
  • Business Overview: Describe your tour operator business, including the types of tours you provide, destinations you cover, and the travel niche you specialize in.
  • Product and Services: Detail the tour packages and services you offer, such as guided tours, transportation, accommodations, and any unique experiences or add-ons.
  • Market Analysis: Analyze the demand for travel and tours in your chosen destinations, considering factors like tourism trends, customer preferences, and competitor offerings.
  • Competitive Analysis: Identify other tour operators in your target locations, their strengths and weaknesses, and explain how your tours will differentiate themselves through quality, pricing, or unique experiences.
  • Sales and Marketing: Outline your strategies for reaching and attracting customers, including digital marketing, partnerships with hotels or travel agencies, and promotions to drive bookings.
  • Management Team: Introduce key team members responsible for running the tour operator business, highlighting their experience in the travel industry and customer service.
  • Operations Plan: Describe the logistics of running your tours, including itinerary planning, tour guides, transportation, safety measures, and quality control.
  • Financial Plan: Present financial projections for your tour operator business, including startup costs, revenue forecasts based on anticipated bookings, expenses for tour logistics, and expected profitability.
  • Appendix: Include any relevant documents, such as tour itineraries, partnerships with hotels or attractions, insurance policies, and marketing materials.

If you’ve never created a business plan, it can be an intimidating task. You might consider hiring a business plan specialist to create a top-notch business plan for you.

Step 5: Register Your Business

Registering your business is an absolutely crucial step — it’s the prerequisite to paying taxes, raising capital, opening a bank account, and other guideposts on the road to getting a business up and running.

Plus, registration is exciting because it makes the entire process official. Once it’s complete, you’ll have your own business! 

Choose where to register your company

Your business location is important because it can affect taxes, legal requirements, and revenue. Most people will register their business in the state where they live, but if you are planning to expand, you might consider looking elsewhere, as some states could offer real advantages when it comes to tour operator businesses. 

If you’re willing to move, you could really maximize your business! Keep in mind, it’s relatively easy to transfer your business to another state. 

Choose your business structure

Business entities come in several varieties, each with its pros and cons. The legal structure you choose for your tour operator business will shape your taxes, personal liability, and business registration requirements, so choose wisely. 

Here are the main options:

types of business structures

  • Sole Proprietorship – The most common structure for small businesses makes no legal distinction between company and owner. All income goes to the owner, who’s also liable for any debts, losses, or liabilities incurred by the business. The owner pays taxes on business income on his or her personal tax return.
  • General Partnership – Similar to a sole proprietorship, but for two or more people. Again, owners keep the profits and are liable for losses. The partners pay taxes on their share of business income on their personal tax returns.
  • Limited Liability Company ( LLC ) – Combines the characteristics of corporations with those of sole proprietorships or partnerships. Again, the owners are not personally liable for debts.  Here’s how to form an LLC .
  • C Corp – Under this structure, the business is a distinct legal entity and the owner or owners are not personally liable for its debts. Owners take profits through shareholder dividends, rather than directly. The corporation pays taxes, and owners pay taxes on their dividends, which is sometimes referred to as double taxation.  Read how to start a corporation here .
  • S Corp – An S-Corporation refers to the tax classification of the business but is not a business entity. An S-Corp can be either a corporation or an LLC , which just need to elect to be an S-Corp for tax status. In an S-Corp, income is passed through directly to shareholders, who pay taxes on their share of business income on their personal tax returns.

We recommend that new business owners choose LLC as it offers liability protection and pass-through taxation while being simpler to form than a corporation. You can form an LLC in as little as five minutes using an online LLC formation service. They will check that your business name is available before filing, submit your articles of organization , and answer any questions you might have. 

Form Your LLC

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We recommend ZenBusiness as the Best LLC Service for 2024

tour operator company

Step 6: Register for Taxes

The final step before you’re able to pay taxes is getting an Employer Identification Number , or EIN. You can file for your EIN online or by mail or fax: visit the IRS website to learn more. Keep in mind, if you’ve chosen to be a sole proprietorship you can simply use your social security number as your EIN. 

Once you have your EIN, you’ll need to choose your tax year. Financially speaking, your business will operate in a calendar year (January–December) or a fiscal year, a 12-month period that can start in any month. This will determine your tax cycle, while your business structure will determine which taxes you’ll pay.

tour operator company

The IRS website also offers a tax-payers checklist , and taxes can be filed online.

It is important to consult an accountant or other professional to help you with your taxes to ensure you are completing them correctly.

Step 7: Fund your Business

Securing financing is your next step and there are plenty of ways to raise capital:

types of business financing

  • Bank loans: This is the most common method but getting approved requires a rock-solid business plan and strong credit history.
  • SBA-guaranteed loans: The Small Business Administration can act as guarantor, helping gain that elusive bank approval via an SBA-guaranteed loan .
  • Government grants: A handful of financial assistance programs help fund entrepreneurs. Visit Grants.gov to learn which might work for you.
  • Friends and Family: Reach out to friends and family to provide a business loan or investment in your concept. It’s a good idea to have legal advice when doing so because SEC regulations apply.
  • Crowdfunding: Websites like  Kickstarter  and  Indiegogo  offer an increasingly popular low-risk option, in which donors fund your vision. Entrepreneurial crowdfunding sites like  Fundable  and  WeFunder  enable multiple investors to fund your business.
  • Personal: Self-fund your business via your savings or the sale of property or other assets.

Bank and SBA loans are probably the best option, other than friends and family, for funding a tour operator business. You might also try crowdfunding if you have an innovative concept.  

Step 8: Apply for Tour Operator Business Licenses and Permits

Starting a tour operator business requires obtaining a number of licenses and permits from local, state, and federal governments.

Federal regulations, licenses, and permits associated with starting your business include doing business as (DBA), health licenses and permits from the Occupational Safety and Health Administration ( OSHA ), trademarks, copyrights, patents, and other intellectual properties, as well as industry-specific licenses and permits. 

You may also need state-level and local county or city-based licenses and permits. The license requirements and how to obtain them vary, so check the websites of your state, city, and county governments or contact the appropriate person to learn more. 

You could also check this SBA guide for your state’s requirements, but we recommend using MyCorporation’s Business License Compliance Package . They will research the exact forms you need for your business and state and provide them to ensure you’re fully compliant.

This is not a step to be taken lightly, as failing to comply with legal requirements can result in hefty penalties.

If you feel overwhelmed by this step or don’t know how to begin, it might be a good idea to hire a professional to help you check all the legal boxes.

Step 9: Open a Business Bank Account

Before you start making money, you’ll need a place to keep it, and that requires opening a bank account .

Keeping your business finances separate from your personal account makes it easy to file taxes and track your company’s income, so it’s worth doing even if you’re running your tour operator business as a sole proprietorship. Opening a business bank account is quite simple, and similar to opening a personal one. Most major banks offer accounts tailored for businesses — just inquire at your preferred bank to learn about their rates and features.

Banks vary in terms of offerings, so it’s a good idea to examine your options and select the best plan for you. Once you choose your bank, bring in your EIN (or Social Security Number if you decide on a sole proprietorship), articles of incorporation, and other legal documents and open your new account. 

Step 10: Get Business Insurance

Business insurance is an area that often gets overlooked yet it can be vital to your success as an entrepreneur. Insurance protects you from unexpected events that can have a devastating impact on your business.

Here are some types of insurance to consider:

types of business insurance

  • General liability: The most comprehensive type of insurance, acting as a catch-all for many business elements that require coverage. If you get just one kind of insurance, this is it. It even protects against bodily injury and property damage.
  • Business Property: Provides coverage for your equipment and supplies.
  • Equipment Breakdown Insurance: Covers the cost of replacing or repairing equipment that has broken due to mechanical issues.
  • Worker’s compensation: Provides compensation to employees injured on the job.
  • Property: Covers your physical space, whether it is a cart, storefront, or office.
  • Commercial auto: Protection for your company-owned vehicle.
  • Professional liability: Protects against claims from a client who says they suffered a loss due to an error or omission in your work.
  • Business owner’s policy (BOP): This is an insurance plan that acts as an all-in-one insurance policy, a combination of the above insurance types.

Step 11: Prepare to Launch

As opening day nears, prepare for launch by reviewing and improving some key elements of your business. 

Essential software and tools

Being an entrepreneur often means wearing many hats, from marketing to sales to accounting, which can be overwhelming. Fortunately, many websites and digital tools are available to help simplify many business tasks.  

You may want to use industry-specific software, such as  Flybook , FareHarbor , or Resmark , to manage your bookings, email communications, and customer lists.

  • Popular web-based accounting programs for smaller businesses include Quickbooks , Freshbooks , and Xero . 
  • If you’re unfamiliar with basic accounting, you may want to hire a professional, especially as you begin. The consequences for filing incorrect tax documents can be harsh, so accuracy is crucial.

Create a website

Website development is crucial because your site is your online presence and needs to convince prospective clients of your expertise and professionalism. You can create your own website using services like WordPress, Wix, or Squarespace . This route is very affordable, but figuring out how to build a website can be time-consuming. If you lack tech-savvy, you can hire a web designer or developer to create a custom website for your business.

Your customers are unlikely to find your website, however, unless you follow Search Engine Optimization (SEO) practices. SEO will help your website appear closer to the top in relevant search results, a crucial element for increasing sales. 

Make sure that you optimize calls to action on your website. Experiment with text, color, size, and position of calls to action such as “Book Now”. This can sharply increase purchases. 

Here are some powerful marketing strategies for your future business:

  • Leverage Social Media Influencers: Collaborate with travel influencers on platforms like Instagram and YouTube to showcase your tour packages, tapping into their engaged audiences and fostering trust through authentic experiences.
  • Run Targeted Online Ads: Utilize platforms like Google Ads and social media advertising to target specific demographics interested in travel, ensuring your ads reach potential customers who are more likely to engage with your tours.
  • Create Compelling Visual Content: Invest in high-quality photos and videos of your tour destinations, sharing them across social media, your website, and promotional materials to evoke emotions and entice potential customers.
  • Implement Referral Programs: Encourage satisfied customers to refer friends and family by offering incentives such as discounts or exclusive perks, amplifying your customer base through word-of-mouth marketing.
  • Collaborate with Local Businesses: Partner with local hotels, restaurants, and other businesses to cross-promote services, creating mutually beneficial relationships that expand your reach within the travel community.
  • Host Virtual Tours: Capitalize on the growing trend of virtual experiences by offering online tours or live-streamed previews, allowing potential customers to get a taste of your offerings before committing.
  • Optimize for Local Search: Ensure your business appears in local search results by optimizing your Google My Business profile, collecting positive reviews, and providing accurate information, making it easier for customers to find and choose your tours.
  • Offer Limited-Time Promotions: Create a sense of urgency by periodically offering limited-time promotions or exclusive deals, encouraging potential customers to book your tours sooner rather than later.
  • Attend Travel Expos and Events: Participate in travel expos and events to showcase your offerings directly to an audience interested in travel, allowing you to engage with potential customers face-to-face and establish personal connections.
  • Focus on Customer Experience: Prioritize exceptional customer service and personalized experiences to build a positive reputation, as satisfied customers are more likely to become repeat clients and ambassadors for your business.

Focus on USPs

unique selling proposition

Unique selling propositions, or USPs, are the characteristics of a product or service that sets it apart from the competition. Customers today are inundated with buying options, so you’ll have a real advantage if they are able to quickly grasp how your tour operator business meets their needs or wishes. It’s wise to do all you can to ensure your USPs stand out on your website and in your marketing and promotional materials, stimulating buyer desire. 

Global pizza chain Domino’s is renowned for its USP: “Hot pizza in 30 minutes or less, guaranteed.” Signature USPs for your tour operator business could be: 

  • Discover the extraordinary with our immersive and personalized tours
  • Leave no stone unturned with our comprehensive and authentic tour itineraries
  • Discover the hidden gems with our knowledgeable tour guides

You may not like to network or use personal connections for business gain. But your personal and professional networks likely offer considerable untapped business potential. Maybe that Facebook friend you met in college is now running a tour operator business, or a LinkedIn contact of yours is connected to dozens of potential clients. Maybe your cousin or neighbor has been working in tour operator businesses for years and can offer invaluable insight and industry connections. 

The possibilities are endless, so it’s a good idea to review your personal and professional networks and reach out to those with possible links to or interest in tour operator businesses. You’ll probably generate new customers or find companies with which you could establish a partnership.

Step 12: Build Your Team

If you’re starting out small from a home office, you may not need any employees. But as your business grows, you will likely need workers to fill various roles. Potential positions for a tour operator business include:

  • Tour Guides – give tours, customer service
  • Marketing Lead – create and implement marketing strategies
  • General Manager – scheduling, accounting

At some point, you may need to hire all of these positions or simply a few, depending on the size and needs of your business. You might also hire multiple workers for a single role or a single worker for multiple roles, again depending on need. 

Free-of-charge methods to recruit employees include posting ads on popular platforms such as LinkedIn, Facebook, or Jobs.com. You might also consider a premium recruitment option, such as advertising on Indeed , Glassdoor , or ZipRecruiter . Further, if you have the resources, you could consider hiring a recruitment agency to help you find talent. 

Step 13: Run a Tour Operator Business – Start Making Money!

The tourism industry has bounced back in a big way since the pandemic, so now could be a great time to start a tour operator business. It’s an exciting way to share the highlights of your area, have some fun, and make some money. You could eventually hire a whole team of tour guides to take your business to the next level.

Now that you understand the business, you’re ready to plan your itineraries and get your successful tour operator business on the road!

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  • Decide if the Business Is Right for You
  • Hone Your Idea
  • Brainstorm a Tour Company Name
  • Create a Tour Operator Business Plan
  • Register Your Business
  • Register for Taxes
  • Fund your Business
  • Apply for Tour Operator Business Licenses and Permits
  • Open a Business Bank Account
  • Get Business Insurance
  • Prepare to Launch
  • Build Your Team
  • Run a Tour Operator Business - Start Making Money!

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tour operator company

North Korea will reopen to international tourism this winter, tour operators say

N orth Korea is to reopen limited international tourism by the end of 2024, nearly five years after it completely sealed the country’s borders due to the Covid-19 pandemic, two tour companies with connections to the isolated country have announced.

Beijing-based Koryo Tours and Shenyang-based KTG Tours both made separate online announcements Wednesday, saying tour groups would be allowed to visit the mountainous city of Samjiyon, the purported birthplace of the late North Korean leader Kim Jong Il.

“We have received confirmation from our local partner that tourism to Samjiyon and likely the rest of the country will officially resume in December 2024,” Koryo Tours  said , adding that itinerary and further details will be finalized “in the coming days and weeks.”

In a separate Facebook  post , KTG Tours also said exact dates for the tours were to be confirmed. “So far just Samjiyon has been mentioned but we think that PY [Pyongyang] and other places will open too!”

Samjiyon straddles the Chinese border and is close to the highest peak on the Korean Peninsula, Mount Paektu, an active volcano of paramount importance and historic significance to both North and South Koreans, as it is considered the cradle of the Korean people.

The ‘Paektu’ bloodline

Though South Koreans are restricted from visiting the North, South Korea’s former president Moon Jae-in and then first lady Kim Jung-sook visited the top of the mountain with Kim Jong Un and his wife Ri Sol Ju in 2018, underlining the symbolism of the mountain.

Visiting the summit of Mount Paektu is akin to making a religious pilgrimage for North Koreans. The fabled “Paektu” bloodline is what gives the ruling Kim family legitimacy, say observers, who note Western historians’ conflicting claims the second-generation leader was born in Russia.

Samjiyon was once a popular destination for Chinese tourists, who used to arrive by busload prior to Covid-19. Tourism provided North Korea with revenue despite international sanctions over Pyongyang’s illegal nuclear and ballistic missile programs.

North Korean leader Kim Jong Un personally inspected construction sites within Samjiyon earlier in July, state media reported .

North Korean state media have so far not reported changes concerning the country reopening in a limited capacity to foreign visitors, but North Korean leader Kim Jong Un has previously indicated he would prioritize visitors from “friendly” nations, which include Russia and China.

The road to reopening

The pandemic left North Korea’s borders hermetically sealed from nearly all of the outside world for several years – restrictions that largely continue except for small tour groups from Russia – who were allowed to enter this year amid Kim’s deepening partnership with Russian strongman Vladimir Putin.

About 100 Russian tourists were  welcomed  in North Korea earlier this year, traveling via a North Korean-owned Air Koryo plane from Vladivostok.

But pandemic border restrictions forced most diplomatic missions and international nonprofits to pull out of North Korea, leaving the impoverished nation of around 25 million arguably the most isolated it has been since the Cold War.

United States passports are not valid for travel to, in, or through North Korea, unless they are specially validated by the US Department of State. The department  classifies  North Korea as “Level 4: do not travel.”

The announcements to reopen tourism come about a month after Kim visited a new beachside tourism site, the Wonsan-Kalma zone, currently under development on the country’s eastern coast.

Kim said the resort would open in May 2025, after years of construction delays due to the Covid pandemic and United Nations sanctions, state news agency KCNA reported.

For more CNN news and newsletters create an account at CNN.com

Kim Il Sung Square in Pyongyang, North Korea, in April 2020, shortly after the country closed its borders due to the Covid-19 pandemic.

University of Hawaii at Hilo Center for Maunakea Stewardship

Visitor Information

Commercial Tours

Commercial tour vans at UH-88 telescope

Follow the COVID-19 guidelines while on Maunakea

Ride, don't drive! If you do not have the required Four-Wheel-Drive (4WD) or do not want to drive yourself, the following commercial tour operators are permitted to conduct passenger tours on Maunakea. Please make sure you ride with one of these listed companies.

Be sure to wear your mask for the entire journey.

Arnott’s Lodge & Hiking Adventures LLC 98 Apapane Road Hilo, Hawaiʻi 96720 Phone/Text/Whatsapp: (808) 339-0921 Landline: (808) 969-7097 Email: reservations@arnottslodge.com Website: https://www.arnottslodge.com

Hawaiʻi Forest & Trail 73-5593A Olowalu Street Kailua-Kona, HI 96740 Phone: (808) 331-8505 Fax: (808) 329-9628 E-mail: info@hawaii-forest.com Website: https://www.hawaii-forest.com/

Hawaiian Haoles, Inc. dba Hawaiian Eyes Tours 73-4187 Hulikoa Drive Kailua-Kona, HI 96740 Phone: (808) 937-5555 Email: natureschoolhawaii@gmail.com (English) masashi@minshuku.us (Japanese) Website: https://en.minshuku.us/ (English) Website: https://minshuku.us/ (Japanese)

Super Vacation Hawaiʻi PO Box 4371, Hilo HI 96720 Phone: (808) 896-3463 Email: op@svh808.com

Paradise Safaris, Inc. dba Mauna Kea Summit Adventures PO Box 9027 Kailua-Kona, HI 96745 Phone: (808) 322-2366 Fax: (808) 325-1023 E-Mail: pat@maunakea.com Website: http://www.maunakea.com

Robert’s Hawaiʻi Tours 73-4800 Kanalani St. #200 Kailua-Kona, 96740 Phone: (808) 329-1688 Fax: (808) 329-2631 E-mail: margo.bunnell@robertshawaii.com Website: https://www.robertshawaii.com/

Taikobo Hawaiʻi 73-5576 Kauhola Street, Suite 2 Kailua-Kona, HI 96740 Phone (Main): (808) 329-0599 Phone (English): (808) 300-8552 E-mail: hawaii@taikobo.com Website: https://maunakeasunset.com/ (English) https://www.taikobo.com/ (Japanese)

Rules for commercial tour operators

Commercial activities are regulated through the Hawaiʻi Administrative Rules, Chapter 20-26, and Maunakea Comprehensive Management Plan. Contact CMS for more information.

Online Tour Fee Payment for Commercial Tour Operators

Access the online payment portal restricted access

North Korea to open border for foreign tourists in December, tour operators say

Chinese tour companies say they are reopening tours to North Korea for the first time since the COVID-19 pandemic.

SEOUL, South Korea — North Korea will resume international tourism to its northeastern city of Samjiyon in December, and possibly the rest of the country, tour companies said Wednesday.

The move is a sign that the reclusive country is readying to reopen borders to bigger groups of foreign tourists after years of strict Covid border controls.

“We have received confirmation from our local partner that tourism to Samjiyon and likely the rest of the country will officially resume in December 2024,” the Beijing-based Koryo Tours said on its website .

International flights in and out of North Korea resumed last year and a small group of Russian tourists flew to North Korea for a private tour in February. Top foreign officials, including Russian President Vladimir Putin in June, have been visiting the country.

But North Korea has not been fully open to international tourists since 2020.

“Having waited for over four years to make this announcement, Koryo Tours is very excited for the opening of North Korean tourism once again,” the firm said, adding that its local partner would confirm itineraries and dates in coming weeks.

North Korea has been building what it calls a “socialist utopia” in Samjiyon, a city near the Chinese border, and “a model of highly civilized mountain city” with new apartments, hotels, a ski resort and commercial, cultural and medical facilities.

Leader Kim Jong Un in July fired or demoted some senior officials for their “irresponsible” handling of his flagship Samjiyon project.

Another travel agency, KTG Tours, also announced that tourists would be able to go to Samjiyon starting this winter.

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