resume travel agent examples

3 Travel Agent Resume Examples for Your 2024 Job Search

Travel agents are masters at crafting personalized itineraries that cater to the unique needs and preferences of each traveler. Similarly, your resume is like a customized travel plan, designed to guide potential employers on a journey through your professional experiences and skills. In this guide, we'll explore 3 travel agent resume examples that effectively showcase the journey to career success.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Travel Agent Resumes:

• Booking and arranging travel, accommodation, and activities: Travel agents are responsible for making all necessary arrangements for their clients' trips. This includes booking flights, hotels, car rentals, and activities such as tours or excursions.
• Advising clients on travel arrangements: Travel agents provide advice to clients on the best travel options based on their needs, preferences, and budget. This includes advising on the best time to travel, visa requirements, health and safety, local customs, and attractions.
• Creating and selling tailored travel packages: Travel agents often create custom travel packages for clients that include various components such as flights, accommodation, and activities. They then sell these packages to clients.
• Managing and resolving any travel issues: If any issues arise during a client's trip, such as flight cancellations or hotel booking problems, the travel agent is responsible for resolving these issues.
• Maintaining client records: Travel agents keep detailed records of all client interactions, including their travel preferences, special needs, and any feedback they provide.
• Building and maintaining relationships with travel suppliers: Travel agents work closely with airlines, hotels, car rental companies, and tour operators. They maintain these relationships to ensure they can provide the best service to their clients.
• Keeping up-to-date with travel trends and destinations: Travel agents need to stay informed about the latest travel trends and popular destinations. This allows them to provide the best advice to their clients.

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Travel Agent Resume Example:

• Successfully increased client satisfaction by 25% through personalized travel recommendations and tailored travel packages, resulting in a 10% increase in repeat bookings.
• Resolved 95% of travel issues within 24 hours, ensuring smooth and hassle-free trips for clients and maintaining a high level of customer satisfaction.
• Developed and maintained strong relationships with key travel suppliers, negotiating exclusive deals and discounts for clients, resulting in a 15% increase in sales revenue.
• Managed a portfolio of high-profile corporate clients, exceeding revenue targets by 20% through effective relationship management and upselling of additional travel services.
• Implemented a new customer relationship management (CRM) system, streamlining client communication and improving efficiency by 30% in the booking and reservation process.
• Conducted regular market research and analysis to identify emerging travel trends and destinations, resulting in the development of new travel packages that generated a 10% increase in sales.
• Successfully organized and executed a group tour for 50 clients, resulting in a 95% customer satisfaction rate and positive feedback on the itinerary and accommodations.
• Utilized social media platforms and online marketing strategies to increase brand visibility and attract new clients, resulting in a 25% increase in website traffic and a 15% growth in client base.
• Implemented a client feedback system, resulting in a 20% improvement in service quality and the implementation of new initiatives to meet client needs and preferences.
• Excellent customer service skills
• Strong interpersonal and communication skills
• Proficiency in using customer relationship management (CRM) systems
• Ability to resolve issues efficiently and effectively
• Strong negotiation skills
• Knowledge of emerging travel trends and destinations
• Ability to manage and exceed revenue targets
• Proficiency in social media marketing and online marketing strategies
• Ability to conduct market research and analysis
• Experience in organizing and executing group tours
• Ability to develop and maintain strong relationships with key travel suppliers
• Ability to implement feedback systems to improve service quality
• Proficiency in creating personalized travel recommendations and packages
• Ability to manage high-profile corporate clients
• Strong sales skills and ability to upsell additional services
• Ability to increase brand visibility and attract new clients
• Experience in improving efficiency in booking and reservation processes
• Ability to work under pressure and meet deadlines
• Strong problem-solving skills
• Excellent attention to detail.

Travel Consultant Resume Example:

• Developed and maintained strong relationships with clients, resulting in a 30% increase in repeat business and a 25% growth in client referrals.
• Researched and recommended unique travel destinations and experiences, leading to a 15% increase in bookings for off-the-beaten-path destinations.
• Negotiated with suppliers to secure exclusive deals and discounts, resulting in cost savings of 10% for clients and increased customer satisfaction.
• Managed a high-volume workload, successfully booking an average of 50 flights, hotels, and rental cars per day, with a 98% accuracy rate.
• Assisted clients with complex visa and passport requirements, ensuring a 100% success rate in obtaining necessary travel documents.
• Handled customer inquiries and complaints in a professional and timely manner, maintaining a customer satisfaction rating of 95% or higher.
• Created detailed itineraries tailored to clients' preferences and budgets, resulting in a 20% increase in customer satisfaction and positive feedback.
• Stayed up to date with the latest travel trends and industry news, allowing for proactive recommendations and personalized travel experiences for clients.
• Monitored client budgets and ensured they stayed within their limits, resulting in a 10% increase in cost savings for clients and improved financial performance for the company.
• Ability to build and maintain client relationships
• Knowledge of travel trends and destinations
• Proficiency in travel booking systems
• Ability to handle high-volume workload
• Attention to detail and accuracy
• Knowledge of visa and passport requirements
• Ability to handle customer inquiries and complaints professionally
• Ability to create detailed and personalized travel itineraries
• Budget management skills
• Ability to work under pressure
• Problem-solving skills
• Knowledge of foreign languages
• Cultural awareness and sensitivity
• Ability to stay up-to-date with industry news and trends
• Time management skills
• Ability to work independently and as part of a team
• Sales skills and ability to upsell.

Travel Coordinator Resume Example:

• Developed and implemented a comprehensive travel policy, resulting in a 20% reduction in travel expenses and improved compliance with company guidelines.
• Successfully negotiated discounted rates with travel vendors, resulting in an average cost savings of 15% per trip.
• Implemented a travel risk management program, providing travelers with up-to-date advisories and ensuring their safety during trips.
• Managed and coordinated visa and passport processing for a team of 100+ employees, maintaining a 98% success rate in obtaining necessary travel documents.
• Monitored and analyzed travel trends and costs, identifying cost-saving opportunities and recommending alternative travel options that resulted in a 10% reduction in travel expenses.
• Developed and maintained relationships with travel vendors, resulting in improved service quality and preferential treatment for employees.
• Created and managed travel itineraries for a team of executives, ensuring seamless travel arrangements and maximizing their productivity during business trips.
• Monitored and tracked travel expenses, reconciling against budget and identifying areas of overspending, resulting in a 5% reduction in travel costs.
• Responded to inquiries from travelers, providing timely and accurate information and resolving any travel-related issues, resulting in a 95% satisfaction rate among employees.
• Comprehensive travel planning and coordination
• Travel policy development and implementation
• Negotiation skills with travel vendors
• Travel risk management
• Visa and passport processing
• Travel trends and cost analysis
• Relationship management with travel vendors
• Travel itinerary creation and management
• Travel expense monitoring and tracking
• Customer service and issue resolution
• Budget management and cost reduction strategies
• Knowledge of latest travel advisories and safety protocols
• Proficiency in travel management software
• Excellent communication and interpersonal skills
• Time management and multitasking abilities
• Ability to work under pressure and handle emergencies
• Knowledge of international travel regulations and customs
• Proficiency in multiple languages
• Ability to adapt to changing travel conditions and regulations.

High Level Resume Tips for Travel Agents:

Must-have information for a travel agent resume:.

Here are the essential sections that should exist in an Travel Agent resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Travel Agent candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Travel Agents:

Travel agent resume headline examples:, strong headlines.

• Experienced Travel Agent with a proven track record of creating personalized itineraries and exceeding client expectations
• Multilingual Travel Agent skilled in navigating complex travel logistics and providing exceptional customer service to international clientele
• Detail-oriented Travel Agent with expertise in booking and managing group travel arrangements for corporate clients

Why these are strong:

• These resume headlines are strong for Travel Agents as they highlight key skills and experiences that are highly relevant to the role. The first headline emphasizes the candidate's experience and ability to create customized travel plans, which is a crucial skill for Travel Agents. The second headline showcases the candidate's language proficiency and ability to cater to international clients, which is valuable in the travel industry. The third headline highlights the candidate's attention to detail and expertise in managing group travel arrangements, which is important for corporate clients. Overall, these headlines effectively communicate the candidates' strengths and qualifications to hiring managers.

Weak Headlines

• Experienced Travel Agent with Knowledge in International Destinations
• Travel Agent Skilled in Customer Service and Trip Planning
• Travel Professional with a Focus on Group Travel Coordination

Why these are weak:

• These resume headlines need improvement for Travel Agents as they lack specificity and fail to highlight the unique value or achievements of the candidates. The first headline mentions experience and knowledge in international destinations, but it doesn't provide any details about the number of years of experience or specific destinations the candidate is familiar with. The second headline mentions skills in customer service and trip planning, but it doesn't showcase any specific accomplishments or examples of exceptional customer service. The third headline mentions a focus on group travel coordination, but it doesn't provide any measurable achievements or certifications that could strengthen the candidate's profile.

Writing an Exceptional Travel Agent Resume Summary:

Resume summaries are crucial for Travel Agents as they provide a concise yet impactful way to showcase their skills, experience, and unique value proposition. A well-crafted summary can immediately capture the attention of hiring managers, setting the tone for the rest of the resume and positioning the candidate as an ideal fit for the role.

For Travel Agents specifically, an effective resume summary is one that highlights their ability to deliver exceptional travel experiences and provide excellent customer service consistently.

Key points that Travel Agents should convey in a resume summary include:

Relevant Experience: Clearly mention the number of years of experience you have in the travel industry, emphasizing any notable achievements or career highlights. If you have experience in specific types of travel, such as luxury travel, adventure travel, or corporate travel, highlight that as well.

Destination and Product Knowledge: Showcase your expertise in various destinations, including popular tourist spots, off-the-beaten-path locations, and emerging travel trends. Highlight your knowledge of different travel products, such as cruises, all-inclusive resorts, or customized itineraries, to demonstrate your ability to curate unique travel experiences.

Customer Service and Communication Skills:

In any travel agent role, exceptional customer service and effective communication are essential. Emphasize your ability to understand and fulfill clients' travel needs, provide personalized recommendations, and handle any challenges that may arise during the travel process. Highlight your proficiency in languages or any specific communication tools relevant to the role.

Booking and Reservation Systems: Demonstrate your proficiency in using industry-specific booking and reservation systems, such as Amadeus, Sabre, or Galileo. Mention any certifications or training you have received in these systems to showcase your technical expertise.

Problem-Solving and Organizational Skills: Highlight your ability to handle complex itineraries, manage multiple bookings simultaneously, and resolve any travel-related issues efficiently. Showcase your organizational skills, attention to detail, and ability to adapt to changing circumstances to ensure smooth travel experiences for clients.

To create an impactful resume summary, tailor the key points mentioned above to align closely with the specific travel agent role you are applying for. Remember, your resume summary will be one of the first things that potential employers will see about you and your travel agent career, so make sure to make it compelling and relevant.

Travel Agent Resume Summary Examples:

Strong summaries.

Results-driven Travel Agent with 10 years of experience in creating unforgettable travel experiences for clients. Expertise in designing customized itineraries, coordinating logistics, and providing exceptional customer service. Proven track record of exceeding sales targets and receiving positive feedback, resulting in a 30% increase in repeat business.

Detail-oriented Travel Agent with a passion for delivering seamless travel experiences. Skilled in researching and booking flights, accommodations, and activities, ensuring client satisfaction. Strong communication and problem-solving abilities, consistently resolving travel-related issues and maintaining strong relationships with clients and suppliers.

Customer-focused Travel Agent with 5 years of experience in the industry. Known for exceptional attention to detail and ability to anticipate client needs. Proficient in utilizing travel booking systems and staying up-to-date with industry trends. Recognized for providing personalized recommendations and creating memorable vacations that exceed client expectations.

• These resume summaries are strong for Travel Agents as they highlight the candidates' relevant experience, skills, and achievements in the travel industry. The first summary emphasizes the candidate's ability to generate sales and foster customer loyalty. The second summary showcases the candidate's attention to detail and problem-solving skills, which are crucial in the travel industry. Lastly, the third summary emphasizes the candidate's customer-centric approach and ability to provide personalized recommendations, making them stand out to potential employers.

Weak Summaries

• Travel Agent with experience in booking flights, hotels, and vacation packages, seeking a new opportunity to utilize my knowledge and skills in a travel agency setting.
• Experienced Travel Agent with a strong customer service background and expertise in international travel, looking to contribute my organizational skills and attention to detail to a travel agency that values client satisfaction.
• Travel Agent with a passion for creating memorable travel experiences and a proven track record of building strong relationships with clients, seeking a challenging role in a travel agency where I can leverage my industry knowledge and customer service skills.
• These resume summaries need improvement for Travel Agents as they lack specific details and accomplishments that would make the candidates stand out. The first summary provides a general overview of the candidate's experience without mentioning any specific achievements or areas of expertise. The second summary mentions customer service and international travel but does not provide any examples of how the candidate excelled in these areas or contributed to the success of previous employers. The third summary mentions a passion for creating memorable travel experiences and building relationships, but does not provide any quantifiable results or specific examples of how the candidate achieved these goals. Overall, these summaries need to be more specific and highlight the candidates' unique value and accomplishments in the travel industry.

Resume Objective Examples for Travel Agents:

Strong objectives.

Highly organized and customer-focused Travel Agent with a passion for creating unforgettable travel experiences, seeking an entry-level position to utilize my strong communication skills and extensive knowledge of travel destinations to provide exceptional service and exceed client expectations.

Recent graduate with a degree in Hospitality and Tourism Management, eager to apply my knowledge of travel industry trends, customer service, and itinerary planning to contribute to the success of a reputable travel agency. Committed to delivering personalized travel solutions and ensuring client satisfaction.

Goal-oriented and detail-oriented professional with a proven track record in sales and customer service, seeking a Travel Agent position to leverage my expertise in travel booking systems, negotiation skills, and destination knowledge to create seamless travel experiences and build long-lasting client relationships.

• These resume objectives are strong for up and coming Travel Agents because they highlight the candidates' passion for travel, relevant education or experience, and key skills required for the role. The first objective emphasizes the candidate's organizational skills and customer focus, which are essential for providing exceptional service as a Travel Agent. The second objective showcases the candidate's educational background and commitment to delivering personalized travel solutions. Lastly, the third objective highlights the candidate's sales and customer service experience, along with their expertise in travel booking systems and destination knowledge, making them a promising fit for a Travel Agent position.

Weak Objectives

• Seeking a Travel Agent position where I can utilize my passion for travel and customer service skills to provide exceptional travel experiences to clients.
• Aspiring Travel Agent with a strong interest in international travel and a background in hospitality, seeking an opportunity to develop my career in the travel industry.
• Recent graduate with a degree in tourism and a passion for exploring different cultures, looking for a Travel Agent role to gain hands-on experience in creating personalized travel itineraries.
• These resume objectives need improvement for up and coming Travel Agents because they lack specificity and fail to highlight the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's specific skills or experiences that would make them stand out as a Travel Agent. The second objective mentions an interest in international travel and a background in hospitality, but it doesn't elaborate on any specific achievements or skills that would make the candidate a strong fit for the role. The third objective mentions a degree in tourism and a passion for exploring different cultures, but it doesn't showcase any relevant skills or experiences that would make the candidate a compelling choice for potential employers.

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• Highlight your experience in planning and booking travel arrangements for clients, including flights, accommodations, transportation, and activities.
• Showcase your ability to provide exceptional customer service by describing how you have gone above and beyond to meet clients' needs and exceed their expectations.
• Emphasize your knowledge of different travel destinations, including popular attractions, local customs, and travel regulations, to demonstrate your expertise in helping clients make informed decisions.
• Describe your proficiency in using travel booking systems and software to efficiently manage reservations, track itineraries, and handle any changes or cancellations.
• Highlight your problem-solving skills by sharing examples of how you have successfully resolved travel-related issues or emergencies for clients, such as flight delays, lost luggage, or unexpected changes in travel plans.
• Demonstrate your sales and negotiation skills by mentioning any instances where you have successfully upsold travel packages or secured exclusive deals for clients.
• Mention any language proficiency or cultural awareness that may be relevant to serving diverse clients or handling international travel arrangements.
• Include any certifications or training you have completed in the travel industry, such as becoming a Certified Travel Associate (CTA) or obtaining specialized knowledge in specific destinations or travel types.
• Quantify your achievements by mentioning any metrics or statistics that showcase your success in meeting sales targets, client satisfaction ratings, or repeat business.
• Finally, ensure that your language is clear, concise, and free of industry jargon, making it easy for hiring managers to understand your experience and skills.

Example Work Experiences for Travel Agents:

Strong experiences.

Successfully planned and coordinated a luxury vacation for a high-profile client, resulting in a highly satisfied customer and positive word-of-mouth referrals.

Developed and maintained strong relationships with travel suppliers and vendors, negotiating favorable rates and exclusive perks for clients, leading to increased customer loyalty and repeat business.

Utilized strong problem-solving skills to handle unexpected travel disruptions and emergencies, ensuring minimal impact on clients' itineraries and providing excellent customer service.

Organized and led a group tour to a popular international destination, managing all logistics and ensuring a seamless and enjoyable experience for participants, resulting in positive feedback and a high rate of customer satisfaction.

Implemented a customer relationship management (CRM) system to streamline client communication and track preferences and travel history, improving efficiency and personalization of service.

Conducted thorough research on destinations, accommodations, and activities to provide clients with tailored recommendations and itineraries, enhancing their travel experiences and earning their trust and loyalty.

• These work experiences are strong because they demonstrate the Travel Agent's ability to deliver exceptional customer service, build and maintain relationships, and handle challenging situations. The first set of experiences highlights the agent's skills in providing personalized and high-quality travel arrangements, while the second set showcases their organizational and technological proficiency in managing group tours and utilizing CRM systems. Overall, these experiences showcase the candidate's expertise in creating memorable travel experiences and fostering customer satisfaction.

Weak Experiences

Assisted clients in booking domestic and international flights, hotels, and rental cars, providing recommendations based on their preferences and budget.

Handled customer inquiries and resolved issues related to travel bookings, ensuring high levels of customer satisfaction.

Collaborated with travel suppliers to negotiate competitive rates and secure exclusive deals for clients.

Organized group tours and managed logistics, including transportation, accommodations, and activities, ensuring smooth and enjoyable experiences for participants.

Created detailed itineraries for clients, incorporating their desired destinations, activities, and budget constraints.

Coordinated with local tour guides and vendors to arrange sightseeing tours, excursions, and special events.

• Conducted research on travel destinations, attractions, and local customs to provide accurate and up-to-date information to clients.
• Assisted clients with travel document requirements, such as visas and passports, ensuring compliance with international travel regulations.
• Utilized travel booking systems and software to make reservations, process payments, and generate travel documents.
• These work experiences are weak because they lack specific details, quantifiable achievements, and strong action verbs. They provide generic descriptions of tasks performed without showcasing the impact of the individual's work or the benefits brought to the clients or agency. To improve these bullet points, the candidate should focus on incorporating specific examples, using more powerful action verbs, and providing clear context that demonstrates their ability to deliver exceptional customer service and create memorable travel experiences.

Top Skills & Keywords for Travel Agent Resumes:

Top hard & soft skills for travel agents, hard skills.

• Destination knowledge and expertise
• Reservation and booking systems
• Travel itinerary planning
• Customer service and communication skills
• Sales and negotiation skills
• Travel regulations and documentation
• Problem-solving and conflict resolution
• Multitasking and time management
• Foreign language proficiency
• Travel insurance knowledge
• Familiarity with travel industry trends and technology

Soft Skills

• Excellent Communication Skills
• Customer Service Orientation
• Attention to Detail
• Problem Solving Abilities
• Time Management Skills
• Adaptability and Flexibility
• Sales and Persuasion Skills
• Cultural Awareness and Sensitivity
• Organization and Planning Skills
• Conflict Resolution Skills
• Multitasking Abilities
• Relationship Building Skills

Go Above & Beyond with a Travel Agent Cover Letter

Travel agent cover letter example: (based on resume).

As a Travel Agent, you understand the importance of creating unforgettable experiences for your clients and providing exceptional customer service. Just like planning the perfect trip, pairing your resume with a well-crafted cover letter can elevate your application and set you apart from other candidates. A cover letter is an extension of your resume, allowing you to showcase your passion for travel and your ability to exceed customer expectations. Crafting a compelling cover letter doesn't have to be a daunting task, and the benefits it brings to your job search are well worth the effort.

Here are some compelling reasons for Travel Agents to submit a cover letter:

Personalize your application: A cover letter gives you the opportunity to address the hiring manager by name and express your genuine interest in the company and the travel industry. By tailoring your letter to the specific company and role, you demonstrate your dedication and enthusiasm for the position.

Highlight your travel expertise: Use the cover letter to illustrate your unique value proposition as a Travel Agent. Showcase your knowledge of different destinations, travel trends, and your ability to curate personalized itineraries. This allows you to align your skills and experiences with the specific job requirements, making a strong case for why you are the ideal candidate.

Demonstrate your understanding of client needs: In your cover letter, you can communicate your understanding of the diverse needs and preferences of travelers. Discuss how you plan to address these needs and provide exceptional service to ensure customer satisfaction. This demonstrates your ability to anticipate and exceed client expectations, a valuable skill for any Travel Agent.

Share success stories and achievements: While your resume provides a concise overview of your professional experience, a cover letter allows you to delve deeper into specific success stories and achievements that couldn't be accommodated in your resume. Highlight instances where you went above and beyond to create memorable travel experiences for clients, showcasing your ability to deliver exceptional results.

Showcase your communication skills: Effective communication is a vital skill for Travel Agents, and a cover letter provides an opportunity to demonstrate your writing abilities. Use the letter to showcase your clear and concise writing style, attention to detail, and ability to effectively convey information. This reassures potential employers that you possess the necessary communication skills to interact with clients and colleagues.

Stand out from the competition: Submitting a cover letter sets you apart from other applicants who may have chosen not to include one. It shows your commitment to going the extra mile and your dedication to securing the position. By taking the time to craft a compelling cover letter, you demonstrate your professionalism and attention to detail, making a memorable impression on hiring managers.

In summary, Travel Agents should pair their resume with a cover letter to personalize their application, highlight their travel expertise, demonstrate their understanding of client needs, share success stories, showcase their communication skills, and differentiate themselves from other applicants. A well-crafted cover letter can significantly increase their chances of securing an interview and ultimately landing their dream job in the travel industry.

Resume FAQs for Travel Agents:

How long should i make my travel agent resume.

A Travel Agent resume should ideally be one to two pages long. It is important to keep in mind that Travel Agents typically have a diverse range of skills and experiences that need to be highlighted in their resume. However, it is equally crucial to maintain conciseness and ensure that the resume is easy to read and comprehend. In the travel industry, recruiters and employers often receive numerous resumes, so it is essential to make a strong impression quickly. A one to two-page resume allows you to showcase your relevant skills, experiences, and qualifications without overwhelming the reader with excessive information. When crafting your Travel Agent resume, focus on including key details such as your professional experience, education, certifications, and any specialized skills or knowledge related to the travel industry. Highlight your achievements, such as successfully planning and organizing complex itineraries, providing exceptional customer service, or exceeding sales targets. Additionally, consider tailoring your resume

What is the best way to format a Travel Agent resume?

When it comes to formatting a Travel Agent resume, there are a few key elements to consider in order to create an effective and professional document. 1. Start with a clear and concise header: Begin your resume with your name, contact information, and a professional email address. Including a LinkedIn profile or a website showcasing your travel expertise can also be beneficial. 2. Write a compelling summary or objective statement: This section should provide a brief overview of your experience, skills, and what makes you a standout Travel Agent. Tailor this statement to highlight your knowledge of the travel industry, customer service abilities, and any specialized areas of expertise. 3. Highlight relevant experience: List your work experience in reverse chronological order, starting with your most recent position. Focus on highlighting your achievements and responsibilities that are directly related to the travel industry. Emphasize your ability to plan and book travel arrangements, provide exceptional customer service

Which Travel Agent skills are most important to highlight in a resume?

When highlighting skills on a resume for a Travel Agent position, it is crucial to focus on those that are directly relevant to the travel industry and the specific responsibilities of a Travel Agent. Here are some important skills to consider: 1. Destination knowledge: Demonstrating a deep understanding of various destinations, including popular tourist attractions, local customs, and travel regulations, is essential. This skill allows Travel Agents to provide accurate and valuable information to clients, helping them make informed decisions. 2. Customer service: Exceptional customer service skills are vital for Travel Agents as they interact with clients on a daily basis. Being able to listen attentively, understand clients' needs, and provide personalized recommendations and solutions is crucial for building strong relationships and ensuring customer satisfaction. 3. Communication skills: Effective communication is key in the travel industry. Travel Agents must be able to clearly convey information, both verbally and in writing, to clients, suppliers, and colleagues. Strong communication skills enable Travel Agents to negotiate deals, resolve issues, and provide detailed itineraries and travel documents. 4. Sales and persuasion: Travel Agents often need to promote and sell travel packages, accommodations, and other services. Highlighting sales and persuasion skills on a resume is important to demonstrate the ability to influence clients'

How should you write a resume if you have no experience as a Travel Agent?

When writing a resume as an aspiring Travel Agent with no prior experience, it's essential to focus on highlighting your transferable skills, relevant education, and any related experiences that showcase your abilities and passion for the travel industry. Here are some tips to help you create a compelling resume: 1. Start with a strong objective or summary statement: Begin your resume with a concise statement that highlights your enthusiasm for the travel industry and your eagerness to learn and grow as a Travel Agent. Emphasize your customer service skills and your ability to work in a fast-paced, dynamic environment. 2. Showcase transferable skills: Even if you haven't worked as a Travel Agent before, you likely possess skills that are valuable in this field. Highlight your communication skills, attention to detail, organizational abilities, problem-solving aptitude, and customer service expertise. These skills are essential for success as a Travel Agent. 3. Include relevant education: If you have completed any education or training related to the travel industry, be sure

Compare Your Travel Agent Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Travel Agent job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Travel Agents:

More resume guidance:.

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Travel Agent Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the travel agent job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

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• Work with Legal/Risk Management on Duty of Care issues, car accidents, and other incidents relating to business travel
• Providing our clients with the best travel package deals
• Assist clients with reservations, transfers and changes
• Monitor travel policy compliance and provide strategies to increase compliance
• Identify savings opportunities and service enhancements, initiate process improvements and deployment of benchmarking‐generated best practices
• Maintain knowledge of evolving travel industry, technology, and AAA policies, procedures, products and services
• Maintain knowledge of evolving travel industry
• Perform additional job-related duties as assigned by management
• Learn and follow all policies and procedures set forth by the organization and provide accurate documentation of all transactions
• Advises clients on a variety of package tours including cruises and makes necessary arrangements
• Perform general clerical duties relevant to travel reservations, itineraries, travel brochures, etc
• Greet and provide Legendary Service to everyone who calls or visits the office
• Effectively utilize all lead management tools and resources to consistently cultivate new business while building a solid base of repeat business
• Provide daily administrative support to high producing travel agent
• Work professionally and independently in providing travel services by e-mail and phone
• Manage workflow and processes in accordance with SLA
• A team player with a high level of flexibility
• Offer best travel options in terms of pricing and routing
• Maintain a high level of customer service by ‘Going the Extra Mile'
• Excellent knowledge of the French, German and/or Dutch language
• Apply all BCD Travel processes
• Functional knowledge of travel industry standards and reservation agent functions
• Knowledge of domestic and international geography, city codes, decoding fares and ability to apply account specifics
• Ability to provide consistent customer service and resolve complex travel related problems
• Good customer service and communication skills
• Good typing skills with a working knowledge of office equipment/PC software
• Achieve sales goals by proactively promoting, selling, and securing reservations for domestic and international leisure travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
• Knowledge of official travel entitlements in accordance with DTA 7-Army Europe policies and regulations
• Functional knowledge of Gates AMC/Patriot Express booking procedures
• We believe you have customer service/sales background and enjoy consulting with clients and partners on all levels, while creating and bringing together win-win solutions

10 Travel Agent resume templates

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• Minimum six months’ experience within the past two years working in a performance-driven role with specific sales metrics/goals
• Minimum six months’ experience in a role requiring the ability to work well with people, overcome objections, and/or upsell/cross-sell products or services
• Must live in the Boulder/Broomfield/Denver area in Colorado or the Salt Lake City area in Utah, with the ability to attend three weeks of initial onsite training including up to three overnight stays in resort during a three-week period
• Computer proficiency, including ability to easily and efficiently navigate and toggle between multiple screens, talk and type simultaneously, and troubleshoot basic computer issues
• Excellent communication and active listening skills, including the ability to speak, read and write fluently in English
• High school diploma or equivalent degree
• Minimum six months’ experience in the travel agent industry
• Prior experience working from home
• Past virtual training experience, which required the completion of self-paced modules
• Associate’s or bachelor’s degree
• A passion for skiing/snowboarding or familiarity with Vail Resorts’ mountain resorts
• Vacation planning experience a plus
• Dedicated landline (cellular phones, or VoIP phones are not permitted)
• High-speed wired internet connection (wireless is not permitted)
• Home office free from background noise and distractions
• Candidates must be able to confirm that you have current accounts for both landline and wired internet before being considered for a final job offer

Travel Agent Resume Examples & Samples

• Develop, implement and manage all travel vendor relationships and programs (agency, air, hotel, car rental), and other travel related services ensuring compliance to service level agreements
• Arrange routine and complex domestic and international group travel utilizing GDS s (Sabre)
• Provide knowledge and expertise on multi-country routings for best fares and preferred carrier usage
• Counsel clients on efficient, multi-city/multi-country routings for lowest available fares, and preferred carrier usage
• Ensure optimum customer service while coordinating group travel
• Research and resolve routing inquiries
• Benchmark, analyze, monitor, and report on travel expenditures and compliance
• Maintain and administer Travel Policy allowing for cultural and regional differences with cross functional coordination as needed
• Minimum of 5 + years Corporate Travel industry experience required
• Minimum of 5+ years International expertise experience highly preferred
• Sabre GDS system experience is required. Strong knowledge of international fare construction and airline routing principles including tax rates
• Display highest level of integrity when dealing with internal customers
• Detail-oriented, independent and able to successfully manage multiple, concurrent project demands within established timelines
• Proactively bring new ideas and improved processes to the event stakeholders and team for consideration
• Requires a strong team player who works collaboratively with cross-functional teams throughout the company

Group Sales Travel Agent Resume Examples & Samples

• Provide our group clients with the best airfare rates
• Offer prompt, accurate and courteous service to group clients
• Assist group clients with reservations, transfers and changes
• Respond to group client questions, concerns and billing inquiries with the highest degree of professionalism
• Secure new group client sales and retention through exceptional customer care
• Advanced GDS experience (SABRE and/or Amadeus)
• Savvy Internet research skills for travel related purposes
• Familiarized understanding of air, hotel, cruise, trains, ground transportation contracts
• Basic ticketing knowledge
• Manage a continuously evolving sets of priorities when everything (really-everything!) is important. You can’t get overwhelmed or sidetracked easily

Business Travel Agent Resume Examples & Samples

• Handle all travel requirements for a wide variety of business travel clients
• Offer the best and most cost effective options
• Deal with cancellations, amendments and schedule changes
• Deliver excellent customer service with every client transaction
• Resolve or escalate customer complaints and general queries

Travel Agent Commissions Analyst Resume Examples & Samples

• Manage booking and payment data
• Prepare reconciliation files for agencies
• Prepare payment files
• Develop and process reports that will identify Travel Agent Commission hotel and agency outliers
• Process inquiries from agencies via email and phone
• Regular attendance is expected based on schedule and business needs
• Participation in employee events, onsite meetings, hotel visits and industry as needed
• Demonstrate a commitment to Hyatt core values
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary
• Regular attendance is expected based on schedule and business needs. The schedule for this position requires availability, but is not limited to, Monday-Friday 7:00 AM- 7:00 PM, weekends as scheduled
• Work well with others at a variety of levels within the organization
• Maintain a work environment that is comfortable, user-friendly, and organized
• Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
• Ability to communicate effectively and respectfully to all associates and all internal/external resources
• Eagerness and ability to learn new skills, technologies and business processes quickly
• Ability to work well with others
• Ability to collaborate with cross-functional teams and across all levels of the organization
• Must be able to work inclusively, but also be able to work independently and without excessive supervision
• Strong oral and written communication skills
• Ability to maintain confidential employee information
• High School diploma or GED required
• 5 years of experience as a travel agent or coordinator in a corporate environment required
• Skill using American Airlines Sabre System required
• Occasional travel required
• High School diploma or equivalent travel school degree preferred
• 1-3 years of travel reservations experience in a call center, travel agency or an equivalent travel industry environment
• Functional knowledge of CRS entries in a minimum of one CRS system
• Working experience of front and back office automation systems
• Exhibits a mature work ethic
• Be able to work in a timely manner, critically think and work in a team environment is essential
• 1 or more years of previous travel agent or travel industry work experience
• Ability to work flexible hours including nights, weekends, and holidays
• Computer proficiency, including Microsoft Office Suite
• Fluency in Japanese (speak, read, write)
• Basic English language skills (speak, read, write)
• Bilingual fluency in Korean (reading, speaking, writing)
• Experience in SABRE or similar GDS software
• Call center experience

Senior Travel Agent Resume Examples & Samples

• Travel Counselor Experience of 3 years
• Strong Sabre knowledge required
• Excellent Industry knowledge and reservation skills in order to create domestic and international reservations to include air, hotel, rail, and ground transportation
• Strong working knowledge and understanding of international pricing rules and procedures
• Knowledge of ticketing procedures
• Government travel reservation experience a plus
• Ability to meet and maintain required performance standards
• Excellent customer service skill required
• General knowledge of MS office
• General Knowledge of MS Excel (Advance Level)
• Basic accounting knowledge
• Ability to work in a 24/7 environment to include nights, weekends and holidays
• Must be willing to submit to a government background security clearance
• US Citizenship required

Sb-travel Agent Resume Examples & Samples

• High school diploma or GED
• Previous sales and/or customer service experience required
• Proficiency using Microsoft Windows-based programs required
• Previous experience using CORIS, APOLLO, SMS and/or RTP preferred
• Adhere to all safety policies
• Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards
• Respond to telephone, email and online chat inquires to sell flights, lodging, activities and ground transportation using a variety of reservation systems. Perform outbound guest and reservation follow up via phone and email on a daily basis
• Demonstrate excellent listening skills, patience, empathy, integrity and a passion for accuracy
• Effectively drive each call to maximize sales of complete vacation packages while consistently demonstrating “Service Excellence”
• Consistently maintain productivity between calls performing guest and reservation follow-up via phone and email that conforms to standards of quality and accuracy
• Perform to and exceed qualitative and quantitative performance goals and standards
• Demonstrate ability and desire to work a flexible schedule including evenings, weekends and holidays
• Maintain punctuality and attendance, positive attitude and willingness to assist in any project as needed
• Compliance with all company policies and procedures as well as any regulatory requirements
• Other duties, as assigned

Travel Agent Sales Consultant Resume Examples & Samples

• Sales and service to Travel Agents, including the handling of complex itineraries and pricing plans
• Handle inbound sales calls from Travel Agents calling on behalf of their clients, prospective passengers, identify their needs and provide a solution, sell the Viking River Cruises benefits and complete the reservation booking process
• Make follow-up outbound calls to Travel Agents to provide additional information, overcome objections and finalize booking for a reservation
• Offer custom Air travel arrangements for high-end customers, including hotels and air travel
• Act as a knowledgeable resource and consultant to Travel Agents assisting them to complete sales for their customers, including outbound follow-up as needed
• Maintain individual sales and service quality goals
• Process itinerary changes, payments and requests for brochures as needed
• Sales, call center environment (1 year minimum) /li>
• Contact center experience within the Travel Industry preferred
• A general knowledge of world geography
• Proven ability to multi-task and work well in a fast paced environment
• Ability to retain and organize large amounts of information
• Strong PC skills
• Availability to work variable shifts, including weekends (pre-scheduled)
• Previous sales and/or customer service experience
• Proficiency using Microsoft Windows-based programs
• Previous experience using Inntopia, APOLLO, SMS and/or RTP preferred
• Respond to telephone, email, and online chat inquires to sell flights, lodging, activities and ground transportation using a variety of reservation systems
• Perform outbound guest and reservation follow up via phone and email on a daily basis

Company Travel Agent Resume Examples & Samples

• Answers phone calls in regards to air issues, responds to e-mails and voicemails, and relays messages accurately and promptly
• Amends major schedule changes, performs ticketing activities (issuance, refunds, exchanges, etc)
• Tracks and fixes incomplete Passenger Name Records (PNR) due to lack of TSA data and missing airfares
• Realigns pricing within PNR to have records re-priced so that we can collect additional money outside final payment
• Certify all air tickets are issued for those passengers taking a flight by updating the ticket match exception report, assigns ancillary services to guests when requested
• Processes guest entertainment, crew executive travel, VIP requests and provides down line communication to port agents, hotels and ground transportation
• Research air schedules booked for crew that are not within budget
• Processes last minute crew changes in regards to air accommodations
• Provides next port protection coverage (flight re-accommodation) to accommodate passengers when in need
• Communicates effectively with customers, coworkers and management to reduce communication-related work errors. Consistently delivers on commitments to external and internal customers to drive customer satisfaction
• Arrange domestic and international travel for clients, including air, hotel, rail, and ground transportation
• Be a trusted advisor by offering informed and insightful recommendations which will provide the very best traveler experience
• Interact with travelers, and travel arrangers by leading and listening conversations to provide the first level of support for customer service and resolve simple customer problems

Senior Retail Travel Agent Resume Examples & Samples

• At least 5 years’ experience as a retail travel agent
• Certified Travel Associate (CTA) or Certified Travel Counselor (CTC) designation strongly preferred
• A competitive salary, depending on experience
• Individual Commission Incentive Plan
• Comprehensive benefit package including over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts to highlight a few of the offerings

Lead On-site Corporate Travel Agent Resume Examples & Samples

• Ability to foster effective teamwork
• Maintains a favorable company image when interfacing with outside sources
• Demonstrates adaptability and flexibility
• Exhibits good problem solving skills
• Embraces diversity of people who have different backgrounds
• Ability to motivate, coach, and develop staff
• Demonstrates personal and organizational integrity
• Good follow-through on goals, plans, and projects
• Professional manner and telephone skills
• Good written and oral communications skills
• High school degree or equivalent
• Minimum of four (4) years of corporate travel agency experience in past 6 years
• Proficiency in a specified GDS system
• Knowledge of Internet search processes
• Knowledge of word processing, spreadsheets, and email software

Leisure Travel Agent Resume Examples & Samples

• Serve clients by selling various travel products offered by the Agency. A concentration on Diamond Elite and Preferred vendor products is required. Exposure to International destinations is expected
• Meet or exceed established sales quota
• Prepare and issue invoices related to retail travel sales. With assistance, satisfactorily handle refunds and complaints according to policy
• Familiarity and, with assistance, capable of operating applicable automated airline reservation and ticketing system
• Comply with all ARC regulations and Club Alliance policies and procedures in the collection and handling of assets
• Familiarity with and, with minimal assistance, capable of utilizing ARC Agent's Handbook and standard travel reference material for airline, rail, hotel/resort, etc. information to efficiently and effectively accommodate Agency clients
• Previous experience as an AAA Travel Counselor or at least 12 to 18 months of retail experience or travel sales
• A very competitive salary, depending on experience
• Monthly bonus potential
• A all-inclusive benefits package consisting of medical, dental, and vision insurance; short-term and long-term disability, as well as life insurance. We also offer a 401K plan where we match up to 7%, with a 2 year vesting schedule
• A free AAA Membership, 90 days after employment
• An opportunity to work in a family-like, fun work environment!

Retail Travel Agent Resume Examples & Samples

• High School diploma or equivalent (a graduate of an accredited travel school preferred)
• A competitive base rate, depending on experience
• Monthly individual incentive opportunity
• A 401(k) plan with a company match up to 7%
• Paid Time Off, and a free AAA Membership

International Travel Agent Resume Examples & Samples

• Books international reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation
• Responds to requests for domestic and international price quotations utilizing automated system(s) for international itineraries; queues to rate desk when appropriate
• Moves market share for AAA CTS preferred suppliers
• Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
• Knowledge of domestic/international faring and commission structures
• Minimum of four (4) + year’s active Travel Consultant experience in the past 6 years
• Thorough knowledge of the travel industry, fares and international markets
• Proficiency on specified GDS
• Knowledge of domestic and international faring and ticketing procedures
• Ability to work nights and weekends when needed

Travel Agent Trainee Resume Examples & Samples

• Promotes, sells, arranges and secures reservations for a variety of services including travel by air, bus, rail and boat, car rentals, hotel and travel insurance
• Plans domestic and foreign itineraries for clients’ travel
• Sells domestic and foreign travelers checks
• Takes passport photos and issues International Driving Permits
• Collects and disburses payments for travel arrangements as required
• Balances and prepares daily deposits as necessary
• Processes requests for travel literature and brochures
• Operates automated reservation and ticket system
• Pursues opportunities to generate additional sales, including memberships
• Minimum 1+ year Travel Agent work experience OR travel school training OR previous travel industry experience, such as airline customer service, OR extensive personal travel experiences—please describe in cover letter or resume
• Strong PC & Internet skills;Experience with an automated reservation system such as Apollo preferred
• Excellent communication skills,both written and verbal
• Sales-oriented,self-starter
• Achieve sales goals by promoting, selling, and securing reservations for domestic and international leisure travel services including air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
• Process requests for travel literature and brochures
• Utilize GDS to research and secure reservations; also use preferred vendor websites and other supporting web based systems and functions
• Maintain travel documents, invoices, and client files in accordance with AAA standards
• 1+ year of Travel Agent experience or we may consider a trainee with previous travel industry experience, such as airline customer service OR extensive personal travel and planning experiences and strong sales skills
• If no travel related experience, candidates must have previous sales experience
• Sales and goal oriented, tenacious self-starter
• Strong PC & internetskills
• Excellent interpersonal communicationskills, both written and verbal
• Travel school or minimum of one year Travel Agent work experience
• Experience with an automated reservation system. Apollo experience preferred
• Sales oriented self-starter
• Excellent communication skills, both written and verbal
• Promotes, sells, arranges and secures reservations for a variety of services including travel by air, bus, rail, ship, package tours, car rentals, hotels, resorts, and travel insurance
• Plans domestic and foreign itineraries for clients' travel
• Processes requests for travel literature brochures
• Provides guidance to other Travel Agents
• Operates the automated reservation and ticket system; Apollo
• Pursues additional opportunities for sales, including membership sales
• Promotes, sells, arranges and secures reservations for a variety of services including travel by air, car rentals, and hotel bookings
• Minimum 1+ year Travel Agent work experience OR travel school training OR previous travel industry experience, such as airline customer service, OR extensive personal travel experiences--please describe in cover letter or resume
• Strong PC Internet skills;Experience with an automated reservation system such as Apollo preferred
• Ability to work between posted business hours including occasional Saturdays
• 1+ year of Travel Agent experience OR we may consider a trainee with great sales skills and previous travel industry experience, such as airline or extensive planning and travel personal experience
• Strong PC & internet skills
• Sales expertise,goal oriented, tenacious, self-starter
• Outstanding interpersonal skills
• Active Listening –Listening to, interpreting, understanding, and processing verbal information; probing to ensure all key information is obtained from member
• Communication and Telephone Skills –Using proper telephone etiquette and speaking in a clear, understandable manner; tactfully controlling interactions in order to efficiently obtain and give necessary information; clearly explaining itineraries, costs, and other travel related information; preparing written communications and documents
• Decision Making and Problem Solving –Analyzing information, identifying alternatives, and making sound, logical decisions; deviating from standard procedures when appropriate for delivering excellent member service
• Teamwork and Cooperation –Helping out others on the team and being a good team player; building smooth, cooperative working relationships
• Dealing with High Volume –Dealing effectively with high volume and time pressure; displaying a positive, caring attitude with each new member
• Flexibility and Adaptability –Adapting to change and being flexible in adjusting approach to meet the needs in different situations; rotating among job functions as needed
• Using Travel Reference Materials –Displaying extensive knowledge of the travel industry, and knowing how to quickly locate and use reference materials
• Computer and Technology Skills –Using the computer to enter accurate and complete trip information; carrying on conversation with member and entering data simultaneously
• Selling Travel Products and Services –Asking questions to qualify and understand member’s travel interests and needs, and successfully closing the sale; displaying organizational pride
• Successfully complete the company provided training
• Source, develop leads, prospect and continually network
• Possess a competitive sales drive to meet and exceed monthly goals
• Be an effective communicator both orally and in writing
• Have computer experience, be comfortable with evolving technology and good organizational skills
• Provide excellent customer service and maintain member retention
• Be self-motivated and fully committed to building a profitable travel business
• High School Diploma or equivalent. Graduate of accredited travel school preferred
• 2 to 5 years of experience as retail travel agent
• Previous experience as a AAA Travel Counselor or at least one year of retail experience or travel sales
• A competitive salary of $13.50 to $18.75/hour, depending on experience
• Position is eligible for an Individual Incentive Plan based upon sales success
• Comprehensive benefit package includes over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts--to highlight a few of the offerings
• 40 hour work week flexible schedule. Weekend availability required. Store Hours: 7A-7P Mon-Fri, 8A-5P Sat, Sun 10A-4P
• Learn and develop skills to sell foreign and domestic travel related products and services
• Advise clients on all foreign and domestic travel requirements, protection plans, and any related trip advisory information
• Develop product knowledge to support the organization’s Preferred Supplier program, and achieve Club established sales, and cross sell goals
• Issue international driving permits and passport photos
• Identify cross-sell opportunities based on members’ product needs and service requests
• Perform duties and responsibilities as assigned or required
• High School diploma or G.E.D. required
• 2 years of sales environment experience with measurable results or 1+ years of travel sales
• Advanced verbal and written communication skills required
• General typing, Windows, Outlook, and Word skills required
• Must complete certificates as required for Agents and Computer Based Training courses as needed
• Provides accurate and timely travel planning assistance, including making reservations for travel, hotels, transportation, and obtaining/presenting required travel documents
• Understands and anticipates client needs and travel preferences
• Determines costs of travel and accommodations
• Maintains current information on schedules and notifies customers of any travel alerts
• Prepares passenger travel information such as tickets, itinerary, lodging confirmation, etc
• Prepares claim forms for refunds and adjustments
• Responds quickly and proactively to client requests and resolves any questions or issues
• Ensures client account information is current
• Interacts with and keeps travel team notified of client account information
• Provides input regarding the development and maintenance of office systems and processes
• Performs other related duties, as required
• Education equivalent to a High School diploma and five years of travel agent experience
• In depth knowledge of the travel industry, regulations and policies
• Excellent customer service, organizational, and coordination skills
• Excellent written/verbal communication and interpersonal skills
• Ability to work independently and as part of a team and meet deadlines in a timely manner
• Ability to multitask in a fast-paced environment
• Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs
• Proficient with travel technologies with the ability to evaluate different technology solutions
• Ability to communicate effectively with all levels of management to include executives
• Experience with re-routing and exchange processes
• Knowledge of GDS travel software including Worldspan, Apollo and Concur strongly preferred
• Knowledge of ARC procedures
• Monthly Individual Incentive Pay Plan
• An all-inclusive benefits package consisting of medical, dental, and vision insurance; short-term and long-term disability, as well as life insurance. We also offer a 401K plan with a company match up to 7%
• Up to 3 weeks of Paid Time off accrued in your first year and a free AAA Membership
• Meet and surpass sales goals by proactively promoting, selling, and securing reservations for travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
• Plan travel itineraries
• Operate automated reservation and ticket system; use preferred vendor websites and other supporting web based systems and functions
• 1+ year of Travel Agent work experience ORprevious travel industry experience, such as airline customer service employment, OR extensive personal travel experiences OR successful sales track record with eagerness to learn new career
• Above average knowledge of U.S. and international geography
• Answer and direct calls for travel agent
• Prepare daily deposits
• Performs other clerical duties as required or as assigned
• Must have strong desire to become travel agent within one year of hire
• Excellent interpersonal, communication, and customer service skills
• Ability to operate office equipment and perform basic accounting duties
• Successful completion of background and drug screenings

Related Job Titles

3 Travel Agent Resume Examples & Writing Guide

Discover how to create an impressive travel agent resume with our 3 real-world examples and step-by-step writing guide. Learn the key elements, format, and skills to highlight to catch the attention of travel agency hiring managers. Follow our expert tips to build a resume that lands you the travel agent job interview.

Is your travel agent resume not getting you interviews? Many travel agents struggle to describe their skills and experience effectively. A weak resume can even make a qualified candidate seem average.

But don't worry. In this article, you'll see 3 travel agent resume samples that work. You'll learn what you should and shouldn't put on your resume.

By the end, you'll know exactly how to write a travel agent resume that gets more interviews. Even if you don't have much experience, these tips will help your resume stand out.

The truth is, hiring managers only spend a few seconds looking at each resume. So your resume needs to quickly show that you have the skills for the job. We'll break down the key parts of an effective travel agent resume and explain how to get each one right.

Ready? Let's start by looking at some great travel agent resume examples.

Common Responsibilities Listed on Travel Agent Resumes

• Book flights, hotels, rental cars, and other travel arrangements for clients
• Provide information and advice on destinations, travel requirements, and travel packages
• Research and recommend travel itineraries, routes, and accommodations
• Calculate costs and provide quotations for travel packages
• Coordinate travel logistics, including transportation, accommodation, and activities
• Assist clients with visa and passport applications, if required
• Maintain up-to-date knowledge of travel regulations, procedures, and policies
• Resolve any issues or complaints related to travel arrangements
• Promote and sell travel packages and services to potential customers
• Maintain accurate records and documentation for bookings and transactions
• Liaise with airlines, hotels, tour operators, and other travel service providers
• Ensure compliance with company policies and industry regulations
• Provide excellent customer service and support throughout the travel planning process
• Continuously learn about new destinations, travel trends, and industry developments

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How to write a Resume Summary

Writing the perfect resume summary or objective section as a travel agent.

Embarking on the task of preparing your resume might seem daunting, maybe even a bit unnerving, but it is essential to realise that everybody faces this challenge at some point. A fundamental step in this process is crafting the summary or objective statement. This serves as a 'trailer' of your professional attributes, welcoming potential employers on a journey through your experience, skills, and accomplishments.

The Significance of a Summary/Objective Section

An engaging summary or objective at the beginning of your resume can significantly improve its effectiveness. It's your opportunity to capture the attention of potential employers, allowing you to make a strong statement about your qualifications and aspirations. However, it needs to be specific and concise enough to provide an overview of your capabilities and experience without seeming overpowering.

Grasp the Basics

The primary purpose of a summary or objective section in your resume as a Travel Agent is to outline your goals and forefront your skills that resonate with the job requirements. This section allows you to pinpoint your value proposition and bring out the unique factors that set you apart from other candidates.

Distinguish Between Summary and Objective

It is crucial to understand the difference between a summary and an objective, as they both serve different purposes. A resume summary provides an overview of your professional journey, focusing on your skills, expertise, and relevant achievements. On the other hand, a resume objective states your career objectives or goals, making it more relevant for those entering the field or changing careers.

Tailor the Content

It is beneficial to customize this section based on the job application. Understand the requirements of the hired role and speak to them directly in your summary or objective. Ensure that you highlight the skills and expertise you possess in relevance to the job description.

Keep it Succinct and Focused

Usually, the summary or objective is no more than a few sentences. It is not a general biography but a focused snapshot to engage the reader. Go for quality, not quantity, to avoid drowning your key messages in a sea of irrelevant information.

So, as a Travel Agent, your summary/objective needs to be a vibrant snapshot of your experience, skills, ambitions, being attentive to the expectations linked to the position you're applying for. It's that bespoke 'elevator pitch' in text form, taking your career story and refining it into a short, focused, engaging intro that perfectly fits the job's needs. It paves the way for the rest of your resume, leading directly to those more detailed sections that elaborate on your background, accomplishments, and skill set.

And remember, your objective or summary isn't set in stone. As you grow in your career or shift your professional focus, be sure to revisit and revise this section, ensuring it's always an accurate reflection of who you are as a professional in your field, inviting recruiters to explore further and discover more.

Writing an effective summary or objective section for your resume is not about achieving perfection in one attempt. It's a process of continual refinement - repetitive stepping back, reviewing, and fine-tuning. So take your time, invest your focus, and you'll be rewarded with a resume that not only catches the eye but also holds attention, making that all-important first step towards a successful job application.

Remember, it's more than just a formality – it's a powerful tool and your personal statement to the professional world. And while it may seem a little daunting now, with some time and thought, you'll find a way to express just why you're the perfect Travel Agent for the job.

Strong Summaries

• Results-driven travel agent with over 5 years of experience in the hospitality industry. Proven ability to customize travel experiences to meet client's unique preferences and budget, achieving 98% client satisfaction rate.
• Accomplished travel agent with a passion for creating unforgettable travel experiences. Over six years of experience in planning and booking a wide variety of global destinations. Excel at communicating with clients to understand their travel desires and translating them into well-planned itineraries.
• Dedicated and customer-focused travel agent with a decade of experience in the travel industry. Track record of exceeding sales goals while ensuring customer satisfaction by designing customized travel packages tailored to client’s needs.
• Professional travel agent with a reputation for delivering excellent service and coordinating seamless travel arrangements. Five years experience in the planning and booking end of the travel industry, specializing in both business and leisure travel arrangements.

Why these are strong ?

These examples are good because they highlight skills, experiences, and achievements relevant to the role of a travel agent. Each example concisely communicates the professional’s credentials and value proposition in the travel industry, revealing not just job responsibilities but also professional wins such as high client satisfaction rate, exceeding sales goals, and specialization areas. This kind of tailored summary that brings out quantifiable achievements and key skills is a good practice in resume writing.

Weak Summaries

• Having traveled to a couple of countries and cities, I feel confident and ready for the role of a travel agent. I've booked my own trips and those for friends and family for years. Plus, I enjoy holidays!
• I like people, love traveling and have an appreciation for different cultures. I'm applying for this role as I think it'll be a fun job where I can meet many different people while using my travel knowledge.
• As my previous jobs have been in totally unrelated fields, I believe my fresh perspective would be beneficial in this role. As someone who enjoys traveling, I have personal experience in planning trips.
• I don't have professional experience in the travel industry, but I am an avid traveler myself. I love to plan trips and I am very detail-oriented. I'm looking forward to starting a new career path in travel.

Why these are weak ?

The above examples are instances of bad practices in writing a Professional Summary for a Travel Agent resume. They all focus on personal characteristics and hobbies rather than professional competencies. They also fail to demonstrate notable achievements or specific abilities related to the role. The lack of concrete examples, quantifiable data, and direct connections to the travel agent position could potentially deter potential employers. By focusing on personal interests instead of relevant skills and experiences, these summaries may give recruiters the impression that these candidates are less professional and not sufficiently prepared for the role.

Showcase your Work Experience

The Work Experience section of your resume is the solid foundation that draws recruiters' eyes and convinivces them that you are the ideal candidate for the employment opportunity that's up for the taking.

Why Work Experience Matters

This section reveals the depth and breadth of your skills, portrays the level of commitment you could provide, and gives others a taste of what it's like to collaborate with you. Its value is absolutely monumental for hiring managers and recruiters. On top of these, it demonstrates clearly how you've taken your tasks and responsibilities, and spun them into quantifiable achievements.

Most people are under the impression that the work experience section is merely a list of the roles they've held in the past in chronological order. However, it's so much more. It needs to be a solid showcase of you, the professional, and what set of skills and knowledge you bring to the table.

How to Write It

The key to creating a strong Work Experience section is to tread a fine line. Offer a clear, balanced display of your skills and expertise by communicating effectively, showing growth, and being concise. If you're a more seasoned professional, refrain from including every single role you've ever held. Instead, focus on the most relevant ones.

Each item on your work history should start with the title of the position you held, followed by the company name, the duration of your employment, and - if applicable - the location. This lays a clear path of progression for the recruiter or hiring manager. However, it's what you follow this with that speaks volumes - your achievements and responsibilities.

Quantify your achievements and impact using concrete numbers, metrics, and percentages to demonstrate the value you brought to your previous roles.

Responsibilities and Achievements

The responsibility and achievement section is where you'll highlight the tasks you handled on a day-to-day basis and the results you achieved during your employment. Here's where the real nitty-gritty of your work history comes into view.

Consider the Travel Agent role. Some daily tasks could be organising and planning tours, providing advice about potential travel destinations, preparing travel itineraries, and booking accommodation. This shows that you know the basic responsibilities.

Achievements though, are where you initiate your bragging rights. This is where you highlight what you accomplished while carrying out the above duties, be it personal or team-driven achievements. This could be something like achieving your sales target every quarter or landing a huge travel package deal for a corporate client.

However, remember to be humble, self-reliant, capable, results-oriented, and - most importantly - honest. Rather than using trendy jargon, you should emphasise quantifiable achievements that attest to your individual contributions.

Remember - a well-written work experience section won't just show your past employment history. It'll illustrate a trajectory of progress, dedication, and a consistent set of responsibilities and achievements. It shows that you understand your industry's dynamics and that you can face challenges head-on.

Make sure to keep the readers in mind, having clean formatting and easy-to-read content. You should tailor your resume to paint yourself as the best fit for the role, highlighting your past to present your future.

Strong Experiences

• Managed a client base of 50+ clients, securing the best international and domestic travel deals for each individual.
• Gained profound knowledge of top international travel destinations and hotels, successfully securing bookings for 90% of inquiries.
• Enhanced customer satisfaction by 30% as measured via feedback surveys through providing personalized attention to client travel preferences.
• Reduced booking processing time by 20% by implementing a streamlined system for checking airline seat availability.

These are good examples because they clearly articulate the task performed as well as the result achieved. They quantify the individual's impact in their role which makes their expertise and success concrete. They demonstrate a proactive approach to problem-solving, customer service and are specific to the Travel Agent role. Furthermore, they are concise, clear, and structured as bullet points, making for an easy read for hiring managers.

Weak Experiences

• Worked as a travel agent.
• Scheduled trips.
• Sold travel packages.
• Gave travel advice.
• Organized flights.

Despite being true, these bullet points are deemed as poor examples due to their lack of specificity and detail. They simply tell the prospective employers what the jobholder did without saying how well they did it, how they added value to the business, or what made them stand out from other, potentially similar, applicants. The points are lacking measurable achievements, use of action verbs, and specific skill sets or expertise. This could be seen as a bad practice as employers are typically looking for evidence of performance and accomplishments that demonstrate the potential for future success.

Skills, Keywords & ATS Tips

In the field of being a Travel Agent, just like any other job, two types of skills play a critical role - hard and soft skills. Distinguishing between them and understanding their importance can help you craft an impressive resume. Additionally, matching your skills with the right keywords can also help your resume pass through Applicant Tracking Systems (ATS).

Hard Skills for a Travel Agent

Hard skills are often the knowledge and abilities you gain through education and experience. As a Travel Agent, your hard skills will involve your knowledge of travel planning, booking systems, languages, and geographical information. This is the set of technical skills and expertise that you bring to your role as a Travel Agent. Showcasing these hard skills on your resume demonstrates your competencies and abilities to perform the job requirements.

Soft Skills for a Travel Agent

While hard skills are more tangible, soft skills are about your personality traits you use to interact with others. As a Travel Agent, your soft skills might include communication, problem-solving, or customer service. These skills highlight your abilities in dealing with clients, handling issues, or providing excellent service. These are what make you suitable for the job beyond just your technical knowledge and abilities.

Connection between Keywords, ATS, and Matching Skills

In the world of digital resumes, ATS plays a significant role. ATS, or Applicant Tracking Systems, are software tools that employers use to sift through job applications. They work by scanning resumes for specific keywords that are relevant to the job description.

So, the matching of skills on your resume with the right keywords is essential. If your resume has the relevant hard and soft skills phrased in the same way as they are in the job description, the ATS is more likely to shortlist your resume. This means you have a higher chance of getting an interview.

By understanding and applying these principles, you help ensure that your resume – or more specifically, the skills section of your resume – stands out from the crowd.

Top Hard & Soft Skills for Full Stack Developers

Hard skills.

• Knowledge of travel industry trends
• Geography and destination knowledge
• Booking and reservation systems proficiency
• Customer service skills
• Sales and negotiation skills
• Problem-solving abilities
• Attention to detail
• Time management
• Multitasking
• Foreign language proficiency
• Travel regulations and restrictions
• Data analysis
• Marketing skills
• Budget management
• Risk assessment
• Event planning
• Conflict resolution
• Product knowledge
• Technology proficiency
• Networking skills

Soft Skills

• Communication
• Interpersonal skills
• Adaptability
• Customer relationship management
• Stress management
• Cultural awareness
• Flexibility
• Positive attitude
• Organization
• Problem-solving
• Critical thinking
• Decision-making

Top Action Verbs

Use action verbs to highlight achievements and responsibilities on your resume.

• Coordinated
• Communicated
• Implemented
• Collaborated
• Facilitated
• Recommended
• Followed up

Incorporating education and certificates into your resume as a travel agent is straightforward yet crucial. Start with creating an 'Education and Certifications' section. List your qualifications starting with the most recent one. Include the degree or certificate name, institution attended, and the date of completion. For your travel agent certifications, ensure to mention additional details illustrating expertise like the area of specialization. By doing this, you highlight your educational background effectively, showcasing your knowledge and professional capability in the travel industry.

Resume FAQs for Travel Agents

What is the ideal format for a travel agent resume.

The ideal format for a travel agent resume is a reverse-chronological format, which lists your most recent work experience first. This format highlights your career progression and allows employers to quickly see your relevant skills and accomplishments.

How long should a travel agent resume be?

A travel agent resume should typically be one page in length for candidates with less than 10 years of experience, and no more than two pages for those with extensive experience. The key is to be concise and highlight only the most relevant information.

What sections should be included in a travel agent resume?

A well-structured travel agent resume should include the following sections: Contact Information, Professional Summary or Objective, Work Experience, Skills, and Education (if relevant). You may also include additional sections like Certifications, Languages, or Achievements if applicable.

How can I make my travel agent resume stand out?

To make your travel agent resume stand out, focus on quantifying your achievements and using industry-specific keywords. Highlight your expertise in travel planning, customer service, sales, and any specialized knowledge or certifications you possess. Additionally, tailor your resume to the specific job you're applying for.

Should I include references on my travel agent resume?

It's generally not necessary to include references on your travel agent resume. Instead, you can simply state "References available upon request" at the bottom of your resume. Employers will request references from you if they decide to move forward with your application.

How can I showcase my language skills on a travel agent resume?

If you speak multiple languages, which is an asset in the travel industry, you can create a dedicated "Languages" section on your resume. List the languages you speak and indicate your proficiency level (e.g., fluent, conversational, or basic) for each language.

Travel Agents help customers plan and book travel arrangements, including flights, accommodations, tours, and transportation. As a Travel Agent, you provide personalized service by understanding client needs and preferences. For an effective resume, highlight customer service excellence, sales achievements, and travel knowledge. List relevant certifications, language skills, and proficiency with reservation systems. Quantify successes like top sales volume or customer satisfaction ratings. Emphasize your ability to create seamless travel experiences.

Passionate and highly skilled travel agent with over 10 years of experience in crafting unforgettable travel experiences for clients. Expert in curating personalized itineraries, optimizing travel routes, and ensuring seamless coordination across destinations. Adept at building strong relationships with clients and travel partners to deliver exceptional service and exceed expectations.

• Managed a portfolio of high-profile corporate and luxury leisure clients, consistently exceeding sales targets by 25%.
• Designed and executed bespoke travel itineraries for clients, showcasing expertise in various destinations and travel styles.
• Developed and maintained strong relationships with global travel partners, securing exclusive deals and upgrades for clients.
• Implemented a client feedback system, resulting in a 95% customer satisfaction rate and a 30% increase in repeat business.
• Mentored and trained junior travel consultants, fostering a collaborative and high-performing team environment.
• Provided expert travel advice and personalized recommendations to clients, utilizing extensive knowledge of destinations and travel products.
• Successfully handled complex international itineraries, ensuring seamless travel experiences for clients.
• Collaborated with marketing team to create engaging travel content, contributing to a 20% increase in website traffic and lead generation.
• Resolved unexpected travel disruptions and emergencies, showcasing excellent problem-solving skills and customer service.
• Conducted regular training sessions on destination knowledge and booking systems for the team, enhancing overall performance.
• Provided exceptional customer service to a diverse clientele, ensuring their travel needs were met and expectations exceeded.
• Demonstrated proficiency in various GDS systems, including Sabre and Amadeus, to efficiently book flights, hotels, and transportation.
• Maintained up-to-date knowledge of visa requirements and travel regulations, ensuring clients had necessary documentation for their trips.
• Assisted in organizing and promoting travel events and expos, contributing to a 15% increase in client acquisition.
• Consistently received positive client feedback, resulting in a high rate of referrals and repeat business.
• Itinerary planning and optimization
• Destination expertise
• GDS proficiency (Sabre, Amadeus)
• Customer service
• Sales and marketing
• Relationship management
• Cross-cultural communication
• Negotiation
• Upselling and cross-selling
• Travel industry trends and updates
• Microsoft Office Suite

As a Travel Consultant, you'll be the go-to expert guiding clients through every step of planning unforgettable trips. Your role involves understanding their interests, budgets, and travel styles to craft personalized itineraries packed with enriching experiences aligned with their desires. When crafting your resume, emphasize exceptional customer service abilities, deep destination knowledge, and any experience in sales, marketing, or the travel industry. Quantify achievements like increasing bookings or client satisfaction rates. Use vivid language conveying your passion for exploring the world and helping others do the same.

Passionate and knowledgeable Travel Consultant with over 8 years of experience curating unforgettable journeys for clients across the globe. Skilled in crafting personalized itineraries, building strong relationships with clients and travel partners, and staying up-to-date with the latest travel trends and destinations. Multilingual and culturally aware, with a proven track record of exceeding client expectations and driving company growth.

• Managed a portfolio of high-net-worth clients, creating bespoke luxury travel experiences and increasing client retention by 30%.
• Developed and implemented a training program for junior consultants, resulting in a 25% increase in team productivity and client satisfaction.
• Negotiated exclusive partnerships with luxury hotels and tour operators, securing competitive rates and value-added services for clients.
• Led the company's expansion into the Asian market, establishing key relationships and growing revenue by 40% in the first year.
• Awarded 'Travel Consultant of the Year' in 2022 for outstanding performance and client feedback.
• Managed a diverse client base, creating customized travel itineraries for leisure, business, and group travel.
• Developed expertise in adventure travel, creating unique experiences for clients seeking off-the-beaten-path destinations.
• Collaborated with the marketing team to create engaging content for social media and email campaigns, increasing lead generation by 20%.
• Resolved complex client issues and travel disruptions, maintaining a 95% client satisfaction rating.
• Conducted destination research and attended industry events to stay informed about new travel offerings and trends.
• Assisted senior consultants in creating travel itineraries and managing client bookings.
• Developed a strong understanding of GDS systems, including Sabre and Amadeus.
• Created and maintained detailed client profiles to personalize future travel recommendations.
• Participated in familiarization trips to key destinations, enhancing product knowledge and destination expertise.
• Consistently met and exceeded monthly sales targets, contributing to team success.
• Travel itinerary planning
• Client relationship management
• GDS systems (Sabre, Amadeus)
• Luxury travel
• Adventure travel
• Group travel coordination
• Training and development
• Social media marketing
• Multi-tasking

A Travel Coordinator is responsible for arranging all aspects of corporate or individual travel, including booking flights, hotels, and transportation. To craft an effective resume, begin with a compelling summary highlighting your experience and skills like problem-solving, budgeting, and attention to detail. Next, detail your relevant work history, emphasizing duties such as coordinating transportation, managing travel budgets, and providing exceptional customer service. Showcase your organizational abilities and explain how you ensure seamless travel experiences. Keep your resume concise yet informative, using industry keywords to catch the eye of potential employers.

Highly organized and detail-oriented Travel Coordinator with a passion for creating seamless travel experiences. Proven ability to manage complex itineraries, negotiate competitive rates, and build strong relationships with clients and vendors. Committed to delivering exceptional customer service and ensuring client satisfaction.

• Managed travel arrangements for corporate clients, including flight bookings, hotel reservations, and ground transportation.
• Negotiated competitive rates with airlines, hotels, and other vendors, resulting in an average cost savings of 15% per trip.
• Developed and maintained strong relationships with key clients, leading to a 95% client retention rate.
• Implemented a new travel management software, streamlining the booking process and improving efficiency by 30%.
• Provided exceptional customer service, consistently receiving positive feedback from clients and earning a 98% satisfaction rating.
• Assisted clients in planning and booking domestic and international travel, including flights, accommodations, and activities.
• Crafted personalized itineraries based on client preferences and budget, ensuring a unique and memorable travel experience.
• Stayed up-to-date on travel trends, destinations, and industry news to provide expert advice and recommendations to clients.
• Managed a portfolio of high-value clients, consistently exceeding sales targets by an average of 20% each quarter.
• Resolved complex travel issues and emergencies, ensuring clients received prompt and effective solutions.
• Provided administrative support to the travel department, including processing invoices, maintaining databases, and preparing reports.
• Assisted in the coordination of group travel arrangements for corporate events and conferences.
• Maintained accurate records of client information, itineraries, and travel documents.
• Collaborated with the marketing team to create promotional materials and special offers for clients.
• Demonstrated a keen attention to detail and strong organizational skills, consistently meeting deadlines and ensuring accuracy in all tasks.
• Travel booking systems (Sabre, Amadeus, Travelport)
• Travel policy development
• Vendor negotiations
• Itinerary planning
• Strategic planning
• Presentation skills

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Travel Agent resume examples for 2024

A travel agent resume should highlight their ability to manage reservations, book travel arrangements, and provide customer service. They should also be able to handle customer issues and develop leads through various means. As seen in the examples, many travel agents use specialized systems like Apollo or GDS to manage bookings and reservations. They also have the ability to handle both domestic and international travel.

Travel Agent resume example

How to format your travel agent resume:.

• Tailor your job title to match the travel agent role you're applying for.
• Highlight achievements in your work experience, such as booking reservations for large groups or specializing in certain destinations.
• Keep your travel agent resume concise and focused, ideally on one page, by prioritizing relevant and impressive achievements.

Choose from 10+ customizable travel agent resume templates

Choose from a variety of easy-to-use travel agent resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your travel agent resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Travel Agent resume format and sections

1. add contact information to your travel agent resume.

Travel Agent Resume Contact Information Example # 1

Montgomery, AL 36043| 333-111-2222 | [email protected]

2. Add relevant education to your travel agent resume

Your resume's education section should include:

• The name of your school
• The date you graduated ( Month, Year or Year are both appropriate)
• The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

• Academic awards (Dean's List, Latin honors, etc. )
• GPA (if you're a recent graduate and your GPA was 3.5+)
• Extra certifications
• Academic projects (thesis, dissertation, etc. )

Other tips to consider when writing your education section include:

• If you're a recent graduate, you might opt to place your education section above your experience section
• The more work experience you get, the shorter your education section should be
• List your education in reverse chronological order, with your most recent and high-ranking degrees first
• If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Travel Agent Education

Travel Agent Resume Relevant Education Example # 1

Bachelor's Degree In Business 2015 - 2018

Monroe College Bronxville, NY

Travel Agent Resume Relevant Education Example # 2

Associate's Degree In Marketing 2008 - 2010

New York University New York, NY

3. Next, create a travel agent skills section on your resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

• Include 6-12 skills, in bullet point form
• List mostly hard skills ; soft skills are hard to test
• Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example of skills to include on an travel agent resume

American Automobile Association, commonly pronounced as AAA or triple A, is an organization in North America. AAA is a privately held non-profit driven public party affiliation and administration association with more than 60 million members in the United States and Canada. AAA offers types of assistance to its individuals, including emergency aide.

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

A reservation system is a software or computer-based system which is used to keep a record of transactions related to travel, hotel booking, tickets, cab expenses, and others.

Hotel Reservations may be required for clients or high-level management staff members. To make these reservations, the caller must have all necessary information prepared: the client's name, the length of stay, the preferred room (if requested), and any additional amenities that may be requested by the client or guest.

Apollo is a young man and one of the most important and complex Olympian deities of ancient Greek and Roman religions and myths. He is a male beauty, son of Zeus and Leto, and brother of Artemis. Known as the god of music, medicine, prophecy, poetry, archery, inspiration, Apollo is sometimes identified with the sun.

Travelling by car provides ease of movement in terms of pace, route, and independence. Car rental agencies rent cars to clients who need vehicles for a short period of time. When considering a car for rent, individuals can choose between various types of products, GPS systems, price, or additional insurance.

Top Skills for a Travel Agent

• Reservations , 30.0%
• Booking , 11.5%
• Credit Card , 6.5%
• Other Skills , 43.8%

4. List your travel agent experience

The most important part of any resume for a travel agent is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of travel agents" and "Managed a team of 6 travel agents over a 9-month project. "

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

• Assisted corporate employees and VIP travelers with all aspects of travel planning to include meeting planning.
• Trained agents to effectively use new computerized booking system in conjunction with Apollo.
• Answered incoming phone calls Made reservations for guests at both national and international Hyatt Hotels and Resorts.
• Provided after hours service on an on-call basis.CRS: Sabre, Apollo
• Maintained all customer accounts, payments, billing, or other service issues for over 10 AAA Travel agencies.
• Commissioned sale agent with experience in European, Latin American and Caribbean markets expert Cruise consultant
• Assumed responsibility for all store promotions, maintenance and ordering of all brochures and daily communication of stores key performance indicators.
• Participated on multiple familiarization trips throughout most of the Caribbean.
• Trained new employee's to be wedding consultants.
• Announced as a member of the 2011 David's Bridal Circle of Excellence Top 300 sales representative in the company.
• Demonstrated talent in sales, communication, patience and empathy.
• Provided customer service in all areas and positions of our store.
• Opened and closed the store, which included counting cash drawers and assisting with bank deposits.
• Identified guest reservation needs and determine appropriate room type for various Marriott international Locations including resorts.
• Utilized computer Sabre GDS system to issue airline ticket exchanges, review, and revise data.
• Experienced on Apollo and Sabre.
• Specialized in high end VIP travel to dedicated account.

5. Highlight travel agent certifications on your resume

Specific travel agent certifications can be a powerful tool to show employers you've developed the appropriate skills.

If you have any of these certifications, make sure to put them on your travel agent resume:

• Travel and Tourism Professional (TTP)
• Certified Travel Associate (CTA)
• Certified Travel Industry Specialist (ABA,)
• Travel Agent Executive (TAE)
• Certified Travel Counselor (CTC)
• Certified Destination Specialist (CDS)

6. Finally, add an travel agent resume summary or objective statement

A resume summary statement consists of 1-3 sentences at the top of your travel agent resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to emphasize skills and experiences that feature in the job description.

Common travel agent resume skills

• Reservations
• Credit Card
• Travel Itineraries
• Reservation System
• Hotel Reservations
• Customer Issues
• Travel Industry
• Leisure Travel
• Travel Products
• Car Rentals
• Domestic Travel
• Airline Tickets
• Travel Services
• Inbound Calls
• Develop Leads
• Cruise Lines
• Group Travel
• Trade Shows
• International Travel Arrangements
• Customer Complaints
• Financial Considerations
• Travel Insurance
• Corporate Travel
• Vacation Packages
• Ground Transportation
• Book Travel
• Car Reservations
• Travel Reservations
• Processing Payments
• Retail Travel
• Corporate Clients
• Outbound Calls
• Business Travel
• Corporate Accounts
• Local Customs
• Book Reservations
• Customer Inquiries
• Travel Agencies
• Book Transportation
• Airline Reservations
• Airline Rules

Travel Agent Jobs

Links to help optimize your travel agent resume.

• How To Write A Resume
• List Of Skills For Your Resume
• How To Write A Resume Summary Statement
• Action Words For Your Resume
• How To List References On Your Resume

Updated June 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Travel Agent Related Careers

• Auto Travel Counselor
• Corporate Travel Agent
• Corporate Travel Consultant
• Corporate Travel Counselor
• Corporate Travel Expert
• Cruise Counselor
• Senior Travel Consultant
• Travel Consultant
• Travel Coordinator
• Travel Counselor
• Travel Manager
• Travel Service Consultant
• Travel Specialist

Travel Agent Related Jobs

What similar roles do.

• What Does an Agent Do
• What Does a Travel Consultant Do
• What Does a Travel Coordinator Do
• What Does a Travel Manager Do
• What Does a Travel Specialist Do
• Zippia Careers
• Sales Industry
• Travel Agent
• Travel Agent Resume

Browse sales jobs

• • Orchestrated high-end travel experiences tailored to affluent client specifications, managing over 100 luxury itineraries annually with meticulous attention to detail.
• • Increased customer satisfaction rate by 25% through personalized service and proactive issue resolution, enhancing client loyalty and retention.
• • Spearheaded the integration of GDS technologies, resulting in a 30% reduction in booking times and a more streamlined reservation process.
• • Negotiated exclusive deals with premium vendors, securing on average 15% better rates for our clients compared to standard industry offerings.
• • Cultivated a strong personal brand as a luxury travel advisor, contributing to a 20% year-over-year revenue growth for the company.
• • Led a successful digital marketing campaign that generated a 40% increase in new business, leveraging social media and industry networking events.
• • Managed a portfolio of 80+ high-net-worth clients, delivering bespoke international travel packages.
• • Pioneered the adoption of Virtuoso network partnerships, amplifying luxury service offerings by connecting with top-tier travel advisors and suppliers.
• • Executed targeted outreach programs that expanded repeat business by 35% within one fiscal year.
• • Curated exclusive travel content for company platforms, contributing to a 50% boost in online engagement.
• • Coordinated with cross-functional teams to optimize customer service protocols, refining the end-to-end client journey.
• • Designed personalized travel experiences for a diverse clientele, exceeding sales targets by 20% each quarter.
• • Deployed expert knowledge of GDS systems to enhance booking efficiency and accuracy.
• • Facilitated seamless travel experiences by providing round-the-clock support to clients during their journeys.
• • Established key partnerships with local tour operators, creating unique destination activities.

Travel Consultant Resume Examples & Guide for 2024

Your travel consultant resume must highlight your extensive knowledge of global destinations. Showcase your proficiency in creating tailored itineraries that align with clients' preferences. It's imperative to demonstrate your adeptness in leveraging travel software and online booking systems. Ensure your resume reflects your strong communication skills and your ability to deliver exceptional customer service.

All resume examples in this guide

Traditional

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

As a travel consultant, articulating the breadth of your destination knowledge and customer service skills in a concise resume can be challenging. Our guide provides tailored strategies to help you effectively showcase your expertise and experiences in a compelling manner, ensuring potential employers recognize your value in the travel industry.

• Which sections do you need to include in your resume to meet recruiters' requirements;
• How to write your travel consultant resume experience section - even if you have don't have little to no work experience;
• Real-life professional examples to guide you how to write the most important travel consultant resume sections;
• Adding even more sections so your travel consultant resume stands out with professionalism and your personality.

We've also selected some of the best (and most relevant) resume guides for the travel consultant role you're applying for:

• Manager Retail Resume Example
• National Account Manager Resume Example
• Sales Agent Resume Example
• Sales Clerk Resume Example
• Leasing Manager Resume Example
• Advertising Sales Representative Resume Example
• Solar Sales Resume Example
• Field Sales Representative Resume Example
• Regional Sales Manager Resume Example
• National Sales Manager Resume Example

How to style your travel consultant resume: layout and format

• Reverse-chronological resume format to highlight your experience;
• Functional skill-based resume format if you have less experience and want to focus on skills;
• Hybrid resume format to guide recruiters through both your experience and skills.
• Make sure your headline is simple and includes the job you're applying for or your current role, an abbreviation of a certificate you have, or even your professional area of interest;
• Always tailor your travel consultant resume to the role you're applying for by matching job requirements to your experience via different resume sections;
• Once you've created your resume, download it in PDF (unless otherwise specified). This is to ensure readability and that the layout remains fixed.

Upload & Check Your Resume

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

The more time and effort you've put into obtaining the relevant certificate, the closer to the top it should be listed. This is especially important for more senior roles and if the company you're applying for is more forward-facing.

Traditional sections, appreciated by recruiters, for your travel consultant resume:

• Clear and concise header with relevant links and contact details
• Summary or objective with precise snapshot of our career highlights and why you're a suitable candidate for the travel consultant role
• Experience that goes into the nuts and bolts of your professional qualifications and success
• Skills section(-s) for more in-depth talent-alignment between job keywords and your own profile
• Education and certifications sections to further show your commitment for growth in the specific niche

What recruiters want to see on your resume:

• Extensive knowledge of travel software and reservation systems (such as Amadeus, Sabre, or Travelport)
• Proven track record in creating customized travel itineraries and experience in travel logistics
• Excellent customer service skills and ability to build rapport with clients to understand their travel needs
• Strong destination knowledge and familiarity with visa and passport regulations
• Ability to multitask and handle travel emergencies or changes with efficiency and composure

What to include in the experience section of your travel consultant resume

The resume experience section is perhaps the most important element in your application as it needs to showcase how your current profile matches the job.

While it may take some time to perfect your travel consultant experience section, here are five tips to keep in mind when writing yours:

• Assess the advert to make a list of key requirements and look back on how each of your past jobs answers those;
• Don't just showcase you know a particular skill, instead, you need proof in the form of tangible results (e.g. numbers, percent, etc.);
• It's perfectly fine to leave off experience items that don't bring anything extra to your skill set or application;
• Recruiters want to understand what the particular value is of working with you, so instead of solely featuring technologies, think about including at least one bullet that's focused on your soft skills;
• Take care with wording each bullet to demonstrate what you've achieved, using a particular skill, and an action verb.

The below travel consultant resume examples can help guide you to curate your professional experience, following industry-leading tips and advice.

• Crafted unique travel itineraries for over 300 high-net-worth clients, prioritizing exclusive experiences and upscale accommodations, leading to a 40% increase in company revenue from repeat business.
• Negotiated with over 150 vendors and service providers to secure the best possible pricing and amenities for clients, improving customer satisfaction ratings by 25%.
• Implemented an innovative customer feedback system that enhanced the quality of service delivery by pinpointing areas of improvement, which boosted overall client retention by 20%.
• Managed travel arrangements for over 50 corporate accounts, ensuring compliance with each company’s travel policy and budget constraints, resulting in a 95% client satisfaction score.
• Led a project to transition to a new travel booking software, increasing operational efficiency by 30% and reducing booking errors by 15%.
• Cultivated strategic partnerships with airlines and hotels to provide exclusive corporate rates, which cut travel expenses for client companies by an average of 20%.
• Developed and executed marketing campaigns targeting niche travel sectors, ultimately increasing year-over-year sales by 35%.
• Designed and hosted 10 exclusive travel webinars, attracting an average of 200 attendees per session, enhancing brand awareness and client engagement.
• Orchestrated the logistics for multi-destination packages, coordinating with local tour operators and managing intricate schedules for groups of up to 100 travelers.
• Pioneered the adoption of a virtual reality platform for destination previews, which led to a 50% uptick in bookings due to improved client confidence in their travel choices.
• Streamlined the online consultation process via video conferencing tools, effectively handling an average of 30 client sessions per week, enhancing operational efficiency.
• Launched personalized travel apps for over 1,000 clients, which increased engagement by providing real-time updates and travel assistance, thereby elevating the overall service experience.
• Specialized in creating adventure travel experiences, resulting in a 200% growth in adventure package sales within the first year of program inception.
• Collaborated with conservation groups to develop eco-friendly travel experiences, bolstering the company's reputation for responsible tourism.
• Organized and successfully led 20 group adventure expeditions, maintaining a perfect safety record and achieving a 98% customer satisfaction rating.
• Masterminded international travel plans for over 500 clients, emphasizing cultural immersion and authentic local experiences, leading to a 75% increase in repeat booking rates.
• Liaised with foreign consulates and embassies to navigate visa processes, reducing application times by 40% for clients, thus streamlining their pre-travel arrangements.
• Spearheaded the international travel training program for new hires, enhancing the team's skills and knowledge, which translated into a 50% faster booking turnaround.
• Curated over 200 bespoke historical tours for culturally enriching experiences, which increased client engagement and drove a 65% rise in educational travel sales.
• Conducted comprehensive research to ensure the historical accuracy of all tour content, thereby reinforcing the company's reputation for well-informed and educational travel services.
• Partnered with history enthusiasts' communities to co-create exclusive content, expanding the tour offerings and achieving a 40% increase in customer loyalty within the history tourism niche.
• Provided bespoke travel planning services for a portfolio of 200 elite clients, focusing on discretion and superior service, which led to a 90% client retention rate.
• Orchestrated private jet charters, yacht rentals, and exclusive event access for high-profile clients, meeting the demands for privacy and luxury that defines elite travel.
• Devised risk assessment protocols for VIP travel plans, ensuring safety and rapid response to any unforeseen events, greatly appreciated by clients for the added peace of mind.

Quantifying impact on your resume

• Detail the number of travel packages sold per quarter to showcase sales proficiency and consistent performance.
• Highlight the percentage increase in customer retention to demonstrate strong client relationships and satisfaction.
• Mention the specific revenue generated for the company from your sales to underline your direct impact on the business’s bottom line.
• Include the number of new destinations added to the portfolio, reflecting your contribution to the company’s growth and diversity.
• Specify the number of clients served annually to show the scale of your ability to manage and satisfy a large customer base.
• Present the average customer satisfaction rating to provide evidence of high-quality service and positive client experiences.
• Enumerate the reductions in operational costs due to efficient planning, indicating your ability to improve profitability.
• List the number of travel industry partners you've networked with, highlighting your role in expanding the business's reach and partnerships.

Action verbs for your travel consultant resume

No experience, no problem: writing your travel consultant resume

You're quite set on the travel consultant role of your dreams and think your application may add further value to your potential employers. Yet, you have no work experience . Here's how you can curate your resume to substitute your lack of experience:

• Don't list every single role you've had so far, but focus on ones that would align with the job you're applying for
• Include any valid experience in the field - whether it's at research or intern level
• Highlight the soft skills you'd bring about - those personality traits that have an added value to your application
• Focus on your education and certifications, if they make sense for the role.

Recommended reads:

• How To Include Your Relevant Coursework On A Resume
• When You Should (And Not) Add Dean's List On Your Resume

If you happen to have some basic certificates, don't invest too much of your travel consultant resume real estate in them. Instead, list them within the skills section or as part of your relevant experience. This way you'd ensure you meet all job requirements while dedicating your certificates to only the most in-demand certification across the industry.

Travel Consultant resume skills: the essential hard skills and soft skills checklist

Ultimately, your Travel Consultant resume should hint to recruiters that you possess an array of talents that are indispensable to the role.

For example, listing the technologies and software you're apt at using (or your hard skills) and how you apply them in your day-to-day responsibilities would ensure you meet the technical requirements of the role.

But is this enough to ensure that you make a good impression on recruiters?

Go a step further by detailing the soft skills or personality traits you've attained thanks to your work and life experience.

The best way to balance hard skills and soft skills on your Travel Consultant resume is by:

• Highlighting up to three of your most noteworthy career accomplishments in a separate section.
• Listing at least one hard skill and one soft skill you've used to solve a particular challenge or problem.
• Feature niche skills and technologies that would help you stand out amongst candidates.
• Think back on the social impact your efforts have had towards improving the work environment - were you able to always maintain a professional ethic, while enhancing the team culture? Write about your contribution to the role, department, or organization itself as a metric of success.

The skills section of your resume provides you with plenty of opportunities to detail your technical and personal traits.

All you have to do is select the talents that best fit your application and expertise. Make note of some of the most prominent hard and soft skills across the industry from our list:

Top skills for your travel consultant resume:

Travel Planning

Itinerary Development

Reservation Systems

GDS (Global Distribution Systems)

Travel Insurance Knowledge

Destination Expertise

Multilingual Communication

Budget Management

Customized Tour Creation

Travel Industry Regulations

Customer Service

Interpersonal Skills

Problem Solving

Attention to Detail

Organization

Flexibility

Time Management

Cultural Sensitivity

Negotiation

Salesmanship

List your educational qualifications and certifications in reverse chronological order.

Showcase academic background with education and certifications' sections

Listing your education and certifications should be a rudimentary part of your resume writing.

Including your relevant academic background - in the form of your higher education degree and niche-specific certificates - will prove knowledge of the industry.

For your education section:

• Start by including your degree, followed by start and graduation dates, as well as the institution;
• You could include relevant coursework, major/minor , or GPA, only if your've just graduated from college or if this information would further support your application;
• If you have an "ongoing" degree, you can still list it in case you think your diploma can impress recruiters or it's required;

Follow a similar logic for your certifications section by listing the institution, alongside dates you've obtained the certificate. For some of the most recent and relevant industry certificates , check out the next part of our guide:

The top 5 certifications for your travel consultant resume:

• Certified Travel Associate (CTA) - The Travel Institute
• Certified Travel Counselor (CTC) - The Travel Institute
• Travel and Tourism Professional (TTP) - International Air Transport Association (IATA)
• Certified Travel Industry Executive (CTIE) - The Travel Institute
• Destination Specialist (DS) - The Travel Institute

List all your relevant higher education degrees within your resume in reverse chronological order (starting with the latest). There are cases when your PhD in a particular field could help you stand apart from other candidates.

• How To List Certifications On A Resume (Examples Included)

The travel consultant resume summary or objective: integrating keywords, achievements, and more

Deciding whether to include a resume summary or an objective in your travel consultant resume is crucial. Both serve as key introductory elements at the top of your resume, encapsulating your profile in up to five sentences and incorporating relevant keywords from the job advert.

Here are the key differences between the two:

• The resume summary focuses on aligning your achievements and experience with the job requirements. It provides recruiters with a snapshot of your expertise , helping you stand out as an ideal candidate for the role.
• The resume objective, on the other hand, centers on your career goals and aspirations , detailing how the role aligns with your career progression. It's particularly suitable for candidates with less professional experience or those new to the job market.

Below are examples demonstrating best practices in utilizing the resume summary and/or objective to make a strong first impression with your travel consultant resume.

Resume summaries for a travel consultant job

• Seasoned travel consultant with 8 years of experience designing tailored travel experiences for luxury clientele. Expert in luxury cruise planning and exotic destination retreats, the recipient of 2019's Top Consultant Award for exceptional customer satisfaction and sales performance.
• Dynamic professional with 6 years of dedicated experience in corporate travel management. Adept in creating efficient itinerary plans, managing complex travel arrangements, and providing top-notch client support. Recognized for achieving the highest client retention rate in the past 3 years.
• Former hospitality manager making a strategic transition into travel consulting, bringing a robust 10-year background in managing high-end resorts, including personalized guest experience enhancement. Eager to apply extensive customer service skills to deliver outstanding travel solutions.
• Accomplished event coordinator with 5 years of expertise in organizing international events, aiming to leverage a rich network of global contacts and unparalleled organizational skills to transition into travel consulting. Determined to elevate client experiences with meticulous planning and cultural insight.
• Seeking to embark on a career in travel consulting with a fervent enthusiasm for global cultures and communication. As a recent graduate with a degree in Tourism Management, I am eager to apply my academic knowledge and fluency in three languages to craft unforgettable travel memories for clients.
• As an avid world traveler and skilled problem-solver, I am excited to translate my personal passion into a professional journey as a travel consultant. With no direct experience in the field, my objective is to harness my extensive customer service background and keen attention to detail to enhance client travel experiences.

Other travel consultant resume sections to support your expertise and skills

Recruiters are always on the lookout for that travel consultant candidate who brings about even more value to the role.

This can be either via their personality or additional accreditations they have across the industry.

Add to your resume any of the four sections that fit your profile:

• Projects for your most impressive, cutting-edge work;
• Awards or recognitions that matter the most;
• Publications further building up your professional portfolio and accreditations;
• Hobbies and interests to feature the literature you read, how you spend your time outside of work, and other personality traits you deem may help you stand out .

Key takeaways

• The format and layout of your travel consultant resume should reflect on both your career and what matters most to the job you're applying for;
• Use the resume summary and objective to hint at your most prominent accomplishments;
• Always be specific about your experience and consider what value each bullet you curate adds to your travel consultant application;
• Consider how your academic background and technical capabilities could further showcase your alignment to the role;
• Your soft skills should contribute to your overall travel consultant profile - aligning your personality with skills and results.

Looking to build your own Travel Consultant resume?

• Resume Examples

Resume Critique Like a Pro: 11 Steps Walkthrough

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A Complete Guide to Writing a Travel Agent Resume with Examples

Travel agents organize holidays and business travels for tourists and corporate clients based on their requirements. The work includes air ticketing, visa, travel documents & insurance, domestic transportation, and hotel bookings.

All resume examples in this guide

Example of a Travel Agent Resume

Danny Steve Travel agent [email protected] (265)827-5263

Professional Summary

A dynamic travel agent with over 7 years of experience in the tourism industry maintained 96% client satisfaction while achieving an $800k sales target in 2022 at MyExpedition. Seeking an opportunity to advance my career in the field utilizing 100+ satisfied clientele at findmytour.com.

Aug 2016 to Present MyExpedition Travel agent

• Awarded the top sales performance in the region in 2021, achieving a 120% sales target.
• Achieved a 4.8/5 direct rating on Google with 270+ mentions.
• Established excellent client relationships while exceeding their expectations in travel arrangements.
• Maintain connections with hotels, airlines, cruises, private jets, and leisure facilities that offer the best value for money.
• Assisted clients’ online bookings for end-to-end international travel arrangements from flights, hotels, and leisure.

Bachelor’s degree in travel and tourism University of Wisconsin 2012-2015

High school diploma Stanzon High School 2008-2012

• Event planning
• Logistic coordination
• Travel arrangements
• Flight booking platforms
• Microsoft Office
• Time management
• Negotiation
• Attention to detail

A career in travel & tourism is gratifying, and the contacts you develop are highly transferable wherever you go. This is exactly what your travel agent resume does. The right resume communicates your experience, skills, and potential to the hiring team.

When writing a resume for the travel industry, your specific field experience with an established client portfolio would come in handy.

What if you don’t have one? What if this is your first job in the tourism industry?

In this article, we address how to write a travel agent resume even if you don’t have field experience. Read on!

You’ll learn:

• How to pick the right layout and format for your resume.
• Complete resume examples you could use as a guide.
• How to perfectly write each section of your resume.
• Pro resume tips that get you among the top 5% of candidates.

Also, check out our ready-to-fill resume templates to create a perfect travel agent resume in 10 minutes.

Here are some resumes from similar professionals that you can use for inspiration:

• Hotel receptionist
• Hotel manager
• And more resumes

Travel agents: How much do they make?

According to payscale , the average base salary of a travel agent is $40,000. It could vary from $30,000 to $60,000 based on the candidate's experience.

However, a candidate with a lucrative client portfolio would negotiate higher pay and incentives.

What Makes an Outstanding Travel Agent Resume?

All the hours you spent making your resume would be in vain if you didn’t know the answer.

What makes an outstanding travel agent resume – from the recruiters’ point of view?

The format is simple. You need to keep your resume short, follow the general resume writing standards, and convince them that you’ll be the best person for the job.

Before start writing the resume, we will quickly look at how to choose the right layout, format, and relevant keywords for the travel agent position.

Travel agent resume layout

Writing your layout first makes it easy to find the information for your resume while also helping you understand and optimize the space requirement.

The layout defines the headings and subheadings on the resume.

Here’s the layout we suggest for a travel agent resume:

• Header with your name and contact information.
• Professional summary.
• Work history.
• Additional sections (certificates, languages, and interests).

Travel agent resume format

When you’re writing your experience section – the most critical component of your resume, you’ll realize you have a couple of ways to write it.

The format specifies the sequence in which you'll write your experience section.

These are 3 standard resume formats in use:

• Reverse chronological format : This is the most common resume format in use. Your most recent experience will be listed first in this format.
• Functional (skill-based) format: Start with your key skills, and then list your relevant experience under those skills.
• Hybrid format: This is a combination of both reverse chronological and functional resume formats.

We recommend using a reverse chronological resume format for all travel agent resumes regardless of the level of experience. One reason is that the hiring managers are most interested in your recent work experience. Another reason is that this format is quite common, and the hiring managers are familiar with it.

Relevant keywords for travel agent resumes

Travel and tourism companies receive hundreds of applications for their job openings, making it challenging for both the applicants and the recruitment teams.

Companies nowadays use applicant tracking systems (ATS) to shortlist candidate applications. Only applications that are shortlisted through the system will be checked manually.

If your resume is not capable of passing the ATS, it will never even reach the hiring manager.

The ATS do the shortlisting with a simple code where they check the content on your resume – cross-check with the job description and the other keywords your hiring team feeds into it.

To pass the ATS test, your resume needs to have a decent number of relevant keywords for the job.

The job advertisement is the best place to start keyword research for your resume. If the job application of a particular company is not strong enough, you can find many quality job descriptions on LinkedIn jobs.

We also have a complete guide on using keywords on your resume if you need more information.

Write Your Header to Start Your Travel Agent Resume

In the resume header, you should write your name and contact information.

There’re a couple of possible mistakes a candidate could make in this section which we have highlighted with the following examples:

Travel agent

(275)827-5264

https://www.linkedin.com/justines

Justine Steward

105, Park Street,

Washington DC,

Here’re a few guidelines for writing a perfect resume header:

• Start with the name – write your first and last names.
• Write the job title you’re applying for.
• Write down the best email and mobile number to contact you.
• Do not add your full mailing address.
• If you are active on LinkedIn, put the link to your account.

Write a Professional Summary to Capture the Hiring Manager's Eye

Every time you meet a client to sell a tour package, you’ll have a sales pitch ready, right?

And most importantly, you don’t use the same sales pitch to every client you meet. You tailor it to their requirement.

Your professional summary on your resume is similar to a sales pitch you write to the hiring manager. It should grab their attention in a couple of sentences and convince them to read your resume further. Also, your professional summary should be tailored to the different companies and positions you apply for.

Here’re some examples:

A passionate travel agent with more than 5 years of experience in domestic and international travel arrangements seek to join LeisureWorld to utilize my expertise and connections to grow the company's client accounts. At TravelDeals, managed leisure and business clients to generate $1.3 million last year with a 12% year-on-year growth.

Highly motivated travel agent with experience in the field, working with many clients to plan their travel arrangements around the world, from flight booking to hotel booking and leisure arrangements. Passionate about joining a new company as a travel agent to continue growing my career.

Rather than writing a generic summary, be specific in your statements – use numbers and add specific information about your achievements and accomplishments to arouse interest.

Write an objective summary for entry-level jobs

If you’re applying for your first job as a travel agent, you may consider writing an objective summary. There’s no difference in the structure of the summary. However, the objective summary simply highlights your academic and professional qualifications together with your passion for the industry.

A passionate travel agent with a degree in tourism successfully completed an internship in a startup generating $150k in sales last year with corporate travel arrangements for tech companies. Seek to advance my career at Booking.com in their corporate sector by utilizing my client service and networking experience.

An enthusiastic individual with a degree in tourism and an internship in a travel agency seeks to join a corporate travel agency environment to advance my career. I am confident that my knowledge in the industry would add value to becoming a high-performing travel agent in no time.

Leave a Lasting Impression with a Strong Travel Agent Experience Section

How you write your experience section significantly defines how you communicate your fit to the role, whether you’re an experienced candidate or just starting out.

Experience for an entry-level candidate? Yes, you heard it right.

You can’t just keep this section blank, even if you are just starting out. Remember, even if you have zero experience in travel or tourism, you should write your other experience, internships, or project work and how those skills you developed during your work add value to the new role.

The worst mistake you could make here is to write a list of roles & responsibilities from a travel agent job description. No hiring manager is interested in reading that.

If you want to write an experience section that stands out from the rest of the applicants and helps you negotiate better pay at an interview, focus on writing your key achievements and accomplishments in your previous work.

Refer to the following examples:

Experience section for a senior travel agent

Aug 2016 to Present

DT Consultants

• Provided exceptional customer service.
• Sold tour packages to corporate clients.
• Checked earlier flight availability to booking at the best rates.
• Prepared detailed itineraries reports.
• Sold vacation packages.
• Maintained relationships with rental cars, cruise travel, and air travel companies.
• Managed over 10 corporate client accounts worth $1M annually, providing reliable and faster business travel solutions.
• Awarded the best corporate travel agent in the region, surpassing the annual sales target by 24%.
• Developed and maintained relationships with 5-star hotels, airlines, and private jets to provide a seamless travel experience for clients.
• Handled client complaints and resolved travel issues by negotiating with third-party service providers.

Write about 4 to 6 sentences describing your key achievements in each role. Use numbers to add credibility. Be specific about the results you attained.

If you were in a senior position in the company, demonstrate essential management skills in your experience section, such as the size of the team you led, times you managed stressful situations, and incidents you showcased negotiation skills.

Start each sentence with action verbs such as managed, led, developed, carried out, etc.

Read our complete guide to writing achievements on a resume for more examples.

Experience section for an entry-level travel agent

Aug 2021 to Present

• Booked car rentals.
• Worked on domestic travel arrangements.
• Contacted cruise lines for clients.
• Coordinated transportation.
• Scheduled meetings with clients.
• Designed travel brochures for the company.
• Booked 200+ airline tickets for domestic and international travels in 2021-2022.
• Upsold site inspection tours worth $200k in the last year, earning a $20k annual incentive.
• Provided excellent customer service achieving a customer satisfaction rating of 4.7/5.
• Made hotel reservations for clients based on their budgets and preferences. Communicated with 100+ hotels and resorts to get the best deals for clients.
• Collected payments from clients in different stages and followed up with emails.

Let Your Education Shine in Your travel agent Resume

You will be required to complete a high school diploma as your formal education for travel agent jobs. However, a degree in travel and tourism would be an advantage.

When writing your education section, use a consistent format to state your high school education, bachelor’s, or any other formal education qualification.

Bachelor’s degree in travel & tourism, 2015-2018

University of Wisconsin

GPA 3.5/4.0

• Customer service
• Corporate communication
• Tourism strategy

High school diploma, 2008-20013

Stanzon High School

The Top Skills for Your travel agent Resume

To work as a travel agent, you need to possess a set of specific skills. Some of them are technical skills, while others are soft skills.

Identify the right skills to list on your resume. If you do not have a particular technical skill that you find essential for the job, consider acquiring it. There’re plenty of resources online where you can learn these.

Write about 5 to 7 key skills in this section.

Soft Skills for travel agents

• Written communication skills
• Verbal communication skills
• Decision making
• Leadership skills
• Conflict resolution
• Destination research
• Problem-solving
• Active listening
• Adaptability
• Ability to work under pressure
• Collaboration

Hard Skills for travel agents

• Strategic planning
• Social media
• Travel management system (CRM)
• Ticket booking systems
• Reservations management
• Travel insurance management

Additional Sections for a travel agent Resume

From the beginning, we didn't want to create just another resume. We wanted to make one that is better than 95% of other travel agent resumes – one that you will get 10 times more interviews – one that you can confidently negotiate better pay.

To do that, writing a couple of additional sections that grab the hiring manager's attention is important.

These sections make your resume noticed by the recruiter on the first read.

Here are some examples of additional sections for travel agents:

• Computer skills & certifications
• Extracurricular activities
• Awards & media recognition

Computing skills & Certifications

A travel agent gets to work with many computer systems and software. Having a basic understanding of computer programs and how to learn new software would be a valuable skill. If you have completed any course or program about basic computer skills, you may list it here.

In addition, there are highly targeted skill certifications for travel agents. Some of these are industry specific, while others are mandatory requirements to work as a travel agent in certain jurisdictions. Check what skill certifications are recognized by your employer.

Here are some valuable skill certifications for travel agents:

• Travel and Tourism Professional (TTP)
• Travel Agent Executive (TAE)
• Certified Travel Counselor (CTC)
• Certified Destination Specialist (CDS)

We have seen hiring managers referring to some candidates as “that candidate who speaks French”. No hiring manager mentions a candidate with a degree in travel & tourism because everyone has it.

Your language skills are precious to working as a travel agent as you’ll be working with people who speak different languages.

For certain travel agent positions, proficiency in some languages would be mandatory.

When listing your languages section, state the level of proficiency in each language so the hiring manager gets a clear idea about your skill.

Here is an example:

English Native

French Fluent

Spanish Intermediate

If you’re writing your interests on the resume, make sure those skills set you apart and are relevant to the job.

Do not put any information that doesn’t add value to your profile.

More Tips to Improve Your travel agent Resume

• Don't rely on your instincts – use Grammarly to proofread your resume.
• Mention the courses you have taken and completed. State a possible completion day for those which are not yet completed.
• Your experience in sales – skills in communication and negotiation are key for success as a travel agent. Demonstrate them throughout.
• Use a modern resume template to create the travel agent resume.

Write a Cover Letter that Complements Your Resume

The success of a travel agent application is not all about the resume – there’s one more component to it: the cover letter.

A cover letter is a one-page document that showcases the candidate’s interest in the position. In this, the candidate's key skills, experience, and career objectives should be highlighted.

Also, if there’s a specific reason for you to apply for the organization, that would be a valuable addition to the letter. However, make sure the content is authentic.

Keep your cover letter to about half a page with 3 or 4 short paragraphs. Pages-long cover letters are not a thing in today’s recruiting, and hiring managers don’t have time for it anyway.

Including a cover letter in your application is always safe, even if that is not explicitly mentioned in the job advertisement.

If you’re overwhelmed by the amount of work trying to apply for multiple jobs writing tailored cover letters, try our cover letter builder for a change. You can create stunning cover letters with the same template you used to create your resume within a few minutes.

Travel agents plan and execute travel arrangements for tourists and corporate clients. Some travel agents provide a complete travel solution, including all related services such as flight booking, hotel booking, car rental, cruise rental, event planning, excursions, budgeting, and consulting. Certain travel agents provide only specific travel services.

Travel agents need knowledge of the travel and tourism industry and experience in sales. If you have a high school diploma, you can become a travel agent by gaining experience in the field. A bachelor’s degree in a related field would be an advantage for your career.

Further, there’re highly demanding skill certifications that could give you a head start.

Even if you do not have travel & tourism industry experience, your experience in sales or hospitality could also be used to convince a hiring manager. When applying for a travel agent job, you should prepare an impressive resume and a cover letter tailored to the job you're applying for.

Create your resume with the best templates

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Create your resume in 15 minutes

Our free collection of expertly designed cover letter templates will help you stand out from the crowd and get one step closer to your dream job.

Sample letters to download

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Advice for getting a job, instructions.

Travel Agent Resume Sample

Travel agents are specialists that organize travel and plan all the accommodations. During your work process, you need to make sure that every aspect of the trip is done according to plan. 

You have to fulfill all the expectations of your clients. You must sell as many additional services as you can to receive extra profit. Lastly, you need to convince the travel agency or potential clients that you are qualified. The travel agent resume sample and tips from this article will help you with this.

The US Bureau of Labor Statistics, or BLS, pegs the average travel agent's salary at $43,810 per year and $21.06 per hour.

How to Format a Travel Agent Resume

The travel agent resume format is very simple. Basically, it is just a copy of a standard official resume layout but with some small adjustments. People that will read it should be familiar with this format too. So, the resume sample should be understandable for the common reader if you want to land an interview. 

However, you need to tailor your job application to the job description every time you send your document. There may be some special requirements about the format.

Travel Agent Resume [Sample]

Want to have a clear idea about the standard travel agent resume? Check out this resume sample for travel agent to understand the requirements one needs to follow to be suitable for hire.

Claire Brown

Travel Agent

Personal Info

Resume Summary

Sales-oriented expert with over 4 years of work experience in GRAND TOUR AGENCY as a travel agent. Created more than 500 customer service-oriented tours and trips in 20 different destinations around 3 continents. Provides exceptional service and knows how to sell additional services and how to gain loyal customers.

Travel agent

GRAND TOUR AGENCY

• Organized more than 500 customer service-oriented tours in 20 different destinations around 3 continents
• Arranged three wedding tours. Received good referrals, reviews, and acceptance
• Made 10 complex business trip plans for large groups

Accomplishments

• Excellent sales of additional services such as health insurance, guide services, excursions, luxury services, exclusive club memberships, spa services, events and festivals, and other services to increase bottom-line revenue
• Creation of over 10 new partnerships with hotels, airlines, logistics services, tour guides, and other travel businesses
• Creation of a private membership club for loyal customers 
• Established a scanning system for monitoring the performance of internal suppliers for customer travel

BBA, The University of Chicago

• Took part in the creation of numerous career exhibitions in the uni
• Organized a tour trip for a class to the Washington, DC
• Won 2 intellectual competitions among students

Personal skills:

Proficiency:

Software skills:

We encourage you to explore the following resume examples developed using our

• online resume writing service;
• professional resume editing services;
• CV writing services online;
• LinkedIn profile writing services.

We’ve developed them for dozens of occupations in all kinds of industries: from customer service to engineering. And we will keep updating the list each week with new resume samples and tips.

Resume Objective & Resume Summary

These sections are slightly similar to each other. They both talk about your job, experiences, and goals. The difference is that the summary tells about what benefits potential employers will receive if they invite you to a personal interview. 

The travel agent resume objective talks about what goals you are trying to achieve with the job. Look at the examples to get a little training and understand the difference between these sections.

Resume Summary [Examples]

WRONG RESUME SAMPLE

“I am the best candidate among all possible job seekers. I have a BBA. I have a portfolio of different successful cases. Open to new opportunities in the job market.”

RIGHT TRAVEL AGENT RESUME SAMPLES

“Sales-oriented expert with over 4 years of work experience in (company name) as a travel agent. Created more than 500 customer service-oriented tours and trips in 20 different destinations around 3 continents. Provides exceptional service and knows how to sell additional services and how to create loyal customers.”

Resume Objective [Examples]

WRONG OBJECTIVE RESUME EXAMPLE

“A responsible worker searching for a new job in the same field due to a quarrel with his ex-bosses. Ready to pass all the tests that life will throw him on the way to success. Believes in training and wants to create a better travel service through trial and error.”

RIGHT TRAVEL AGENT RESUME OBJECTIVE

“A travel agent specialist with 4 years of experience seeking to obtain a position that can allow him to utilize his talents and stimulate career growth. Interested in solving unusual cases and satisfying all possible clients’ wishes.”

Your resume matters! Upgrade it on ut! Use our professional resume writers near me service and enjoy the interviews you get!

Resume Experience [Examples]

One of the most important segments of the travel agent sample is the experience section. You must put maximum effort to make it look good. You need to show data that can prove you are a true professional. People want to have experienced workers to make the business more successful.

The best way to note your work experience is by putting everything in order with bullet points. Take a look at the sample travel agent experience section to understand the concept. Note that you should write about your key duties too. They can help recruitment managers understand what kind of job you have had.

Entry Level Travel Agent Resume [Experience]

You cannot leave the experience segment empty. The ATS system will reject your paper by automation. The recruiter won’t even consider you if you decide to skip this part. 

A resume for travel agent with no experience should include information such as activities similar to organizing events or tours. Or you can write about a job or occupation in which the very responsibilities required for a given position are present. You should use all your vocabulary to reason to the hiring personnel that you do have some experience.

Entry Level Travel Agent Experience [Sample]

The job description for a resume must include important activities and recent positions.

WRONG TRAVEL AGENT RESUME EXAMPLES

Travel Agent Experience

• Never worked as a travel agent but have organizational experience

Other Experience

• Worked as a bartender for 10 years
• Have experience as a wedding photographer

RIGHT RESUME EXAMPLE

Freelance event manager

• Organized more than 30 events of different types
• Arranged three friends’ weddings. Received good referrals, reviews, and acceptance
• Planned 10 complex trips for friends and family

Travel Agent Resume Education Section

You should use bullet points in your travel agent education section too. It has standard requirements. Put compact but detailed information. Write down your degree and place of study first. Dates and locations are optional. 

Try to emphasize the most outstanding achievements after each point. But note that your travel agent resume should not include a long list with grades. Instead, describe additional activities and courses that are worth mentioning.

Travel Agent Resume Examples [Education]

WRONG TRAVEL AGENT RESUME SAMPLES

• Got respect from classmates and teachers
• Created and participated in extracurricular activities to promote personal growth

RIGHT TRAVEL AGENT REQUIREMENTS FOR THE EDUCATION SECTION

• Took part in the creation of numerous career exhibitions in the university
• Organized a tour trip for a class to Washington, DC

Skills on a Resume for a Travel Agent

Tell only the truth about your skills. You don’t want to get caught in a lie. This could end your journey in this career field. 

Start with the skills necessary for this position. Open the job description and think about what skills are required for this job. Pay attention to travel agent resume samples. Take inspiration from them. Note the most important skills in the form of bullet points. Here is a list of popular travel agent resume skills you can use on your document.

• Communication
• Attention to detail
• Customer service skills
• Networking tactics
• Selling skills
• Persuasion skills
• Administration skills
• Adaptability
• Active listening skills

Travel Agent Resume Examples [Skills]

WRONG TRAVEL AGENT RESUME SAMPLES OF SKILLS

• Office applications

RIGHT PROFESSIONAL TRAVEL AGENT RESUME EXAMPLES OF SKILLS

• Creatively and thoroughly organized five different occupations fairs for university individuals
• Created custom trips based on client’s wishes
• Published 10 unique trip plans by using the proper format of popular office applications

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Additional Information

You should use every opportunity to get the attention of the recruit manager. For example, you can create resume sections in which you describe your achievements. This way, you will increase your chances for a personal interview. But don’t do too many travel agent resume sections. It is important to maintain the standard format and place the entire resume on just one page.

Travel Agent Resume Examples [Other Sections]

WRONG RESUME FOR TRAVEL AGENT JOBS

• Japanese culture
• Won the 2020 Comic-Con Cosplay Contest
• Finished third in Oklahoma County Junior Chess Championship in 2014
• The administrator of the Naruto Universe Reddit segment

RIGHT PROFESSIONAL TRAVEL AGENT RESUME

• Establishment of private membership club for loyal customers
• Implementation of a scan system for monitoring the performance of internal suppliers for customer travel

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Final Words

Resume creation is a holistic and lengthy process. You need to use your entire vocabulary for the recruiter to notice you among other candidates. If you don’t know how to write a travel agent resume correctly, then it will be incredibly difficult for you to find a job. But don’t despair and give up when you get rejected again (take a look at a new sample). Try to contact specialists who can redesign your resume and make it more interesting and attractive in a short time. Custom-written job applications from resume editing service professionals will be a guarantee of success even for novice workers.

More Resume Examples

• Travel agent resume examples

Travel agent Resume examples

3 Travel agent resume examples found

All examples are written by certified resume experts, and free for personal use. Copy any of the Travel agent resume examples to your own resume, or use one of our free downloadable Word templates. We recommend using these Travel agent resume examples as inspiration only, while creating your own resume.

Learn more about: how to write a perfect resume

Travel agent

Booked travel itineraries/plans for a diverse clientele including businesses, families, and singles. Leveraged world-class service to clients throughout the travel cycle ( customer engagement to return) resulting in surpassing revenue goals, highest client retention, and repeat business.

• Continually monitored competitive market and Travel Trends by analyzing prices.
• Researched exotic travel locations, resorts, cruises, airlines, hotels for a diversified clientele.
• Delivering marketing presentations and resolving customer issues by clearly listening to the needs of the clients.
• Designed customized travel plans by understanding client budgets and needs.
• Cultivated business relationships with Global Third-Party Vendors (cruise lines, hotels, airlines, and ground transportation services) while traveling to their sites and analyzing/auditing their service quality.

Created sales and marketing strategies to expand the agency business and maximize revenue goals. Organized domestic and international individual and group travel to multiple locations across the globe including Europe, Asia, and Australia. Served as a trusted advisor for group travel, excursions, cruises, weekend getaways, bachelor/bachelorette parties, birthday parties, and wedding celebrations.

• Performed airfare and accommodation booking partnering with Third-Party Providers while providing discounts to clients to increase profit margin.
• Booked cruise cabins and room block orders for Princess, MSC Cruises, Royal Caribbean, Holland America, Norwegian, Costa and others.
• Developed digital marketing plan and new media strategy, including content marketing, and social media utilizing Twitter, Facebook, Instagram, LinkedIn, Pinterest to run marketing campaigns.

Helped clients in choosing the vacation packages while planning travel services including transportations and accommodations. Booked transportation and attractions and made hotel reservations while handling all cash transactions.

• Utilized upselling and cross-selling techniques to sell itinerary tour packages.
• Resolved travel issues, complaints, and refunds cordially and calmly manner ensuring customers are happy.
• Participated in travel-related virtual training via recorded video, Facebook, and Zoom to remain updated.
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Work Experience

• Selling Travel Products and Services –Asking questions to qualify and understand member’s travel interests and needs, and successfully closing the sale; displaying organizational pride
• Take reservations over the phone and in person utilizing the SABRE travel reservation system
• Offer comparative pricing packages based on customers’ needs and desires
• Ensure accuracy of all travel documents and invoices
• Collect payments and reconcile to amounts due on invoice documents
• Check on pending reservations, making sure to follow-up with customers/travel agencies in complying with ticket payment deadlines
• Highly proficient English oral and written communication
• Additionally highly proficient knowledge of theFrench language
• Good knowledge of Amadeus
• Stress resistant; keep balance between quantity and quality
• Experience with Amadeus or Sabre
• Creative thinking, able to think ‘out of the box'
• Self-motivated with the ability to prioritize
• Position requires approximately two weeks of 40 hour/week paid training (8:30-5 M-F)
• This is an hourly non-exempt position and is subject to overtime pay
• Position requires approx. two weeks of 40 hour/week paid training (8:30-5 M-F)
• This is an non-exempt hourly paid position subject to overtime pay
• Sales commission and the opportunity to earn airline tickets
• Communicate effectively (verbally and written) with travel suppliers, port agents, crew members, employees, other departments, and management
• Knowledge of all aspects of the Sabre airline reservations system such as creation of an air booking, ticketing, exchanges, pricing, routing and queue processing
• Securing new client sales and retention through exceptional customer service

Professional Skills

• Experience booking corporate travel including proficient SABRE knowledge and skills
• Excellent problem-solving skills, as well as initiative, resourcefulness and creativity
• Demonstrated ability to use appropriate judgement and problem-solving skills to resolve issues/conflicts with travel arrangements/plans
• Excellent MS Word, Excel, and Outlook skills
• Excellent customer service skills with ability to maintain a professional demeanor at all times
• Strong verbal & written communication, organizational, and interpersonal skills
• Outstanding interpersonal skills,effective communication with clients

How to write Travel Agent Resume

Travel Agent role is responsible for travel, customer, planning, training, transportation, interpersonal, airline, computer, international, english. To write great resume for travel agent job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Travel Agent Resume

The section contact information is important in your travel agent resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Travel Agent Resume

The section work experience is an essential part of your travel agent resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous travel agent responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular travel agent position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Travel Agent resume experience can include:

• Effectively drive each interaction to maximize sales of complete vacation packages while consistently demonstrating “Service Excellence”
• Prior inbound call center customer service/sales experience
• Learn and develop skills to sell foreign and domestic travel related products
• Resolving any client issues in a timely and effective manner
• Maintains and promotes excellent client relations by identifying and promptly responding to all questions relating to the business
• Previous experience being commission focused, meeting and exceeding sales targets

Education on a Travel Agent Resume

Make sure to make education a priority on your travel agent resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your travel agent experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Travel Agent Resume

When listing skills on your travel agent resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical travel agent skills:

• Good communication and networking skills, both face to face and electronically
• Two years of proven successful sales experience or leisure travel agency experience within a production goal oriented environment
• Strong ability to handle technology effectively
• Able to work effectively and multitask in a dynamic, constantly changing environment
• Experience in contact center sales, and excellent customer service
• Industry knowledge and reservation skills in order to create domestic and single destination international reservations

List of Typical Experience For a Travel Agent Resume

Experience for travel agent trainee resume.

• Strong working knowledge and understanding of complex international pricing rules and procedures
• Previous experience using Inntopia, SMS and/or RTP helpful
• A competitive salary of $14.25 to $17.00/hour, depending on experience
• A competitive salary of $13.50 to $17.00/hour, depending on experience
• A competitive salary of $11.50 to $13.75/hour, depending on experience
• GDS experience (SABRE and/or Amadeus)
• Group agent experience

Experience For Business Travel Agent Resume

• Previous experience in the Travel industry is required
• Willing and able to work a flexible schedule and serve as on-call Agent as needed
• Receiving payments and maintain financial documents
• Coordinating company travel needs within the guidelines of the travel and entertainment policy
• Does not have sole responsibility for hiring, terminations, writing and delivering performance evaluations
• Embrace new technology and ways of working to promote flexibility to adjust quickly to the shifting needs of the business
• Works in coordination with supervisor/client to manage the daily operations of assigned employee(s), assuring overall quality, productivity, and policy / contract adherence. Supports employee(s) by answering questions and assisting where needed
• Respond to telephone, email and online chat inquires to sell flights, lodging, activities and ground transportation using a variety of reservation systems

Experience For Travel Agent Commissions Analyst Resume

• Ensure reporting compliance with Airline Reporting Corporation requirements
• We are looking for an energetic self-starter with the desire to learn and grow who exemplifies the following traits
• Comprehensive benefit package including over 3 weeks of Paid Time Off accrued during the first year
• Assists employees in resolving customer inquiries/problems at the time of initial contact. Provides transfer where inquiry requires higher level of expertise
• Performs, or assists in, the orientation and training of employees
• Assures the maintenance of documentation, including but not limited to client profiles / information and office processes

Experience For Sb-travel Agent Resume

• Serve as on-call agent during select weekends
• Assembles, balances, and prepares customer payments (including cash, checks and credit card charges) for deposit on a daily basis
• Performs inquiries and entries through Apollo airline system pertaining to documents, flights, schedule changes, seat assignments, final payments, etc
• Maintains accurate filing system of itineraries, invoices, billings, hotel confirmations and other office paperwork
• Prepares and assembles airline tickets for mailing
• Pursues opportunities to generate additional sales, including membership sales
• Maintain a high level of customer service by 'Going the Extra Mile'
• Creative thinking, able to think 'out of the box'

Experience For Senior Travel Agent Resume

• Make or support in making travel arrangements for employees mainly on flights, hotels and transportation
• Participate in making local contracts with hotels, airlines and rental cars
• Assist employees in making travel/ insurance settlements
• Maneuver through our booking application systems. Sabre, provides Liberty Travel with a single source for all elements of the reservation and guest information
• Take direction and coaching; at Flight Centre Travel group we believe in daily, weekly, and monthly sessions with your leaders to help with performance

Experience For Lead On-site Corporate Travel Agent Resume

• Able to work a flexible 5-day work schedule (including some evenings and weekends)
• Plan and book travel (lodging, activities, transportation and travel insurance) arrangements for clients from all over the world
• Respond to telephone, email, and online chat inquires to sell flights, lodging, activities and transportation
• Respond to telephone, email, and online chat inquires to sell flights, lodging, activities and ground transportation
• Utilize airline reservation system and Web-based booking methods to coordinate travel arrangements
• Maintain compliance with applicable SOPs (Standard Operating Procedures) and policies; and
• Promotes, sells, arranges and secures reservations for a variety of group services including travel by air, bus, rail and boat, and travel insurance
• Advises group leaders on a variety of package tours including cruises and makes necessary arrangements

Experience For Travel Agent Sales Consultant Resume

• Pursues opportunities to generate additional group tour sales, including membership sales
• Completes specified reporting
• Achieve hotel savings where applicable, and maintain an accurate hotel savings log for SLA reporting
• Build rapport with a customer quickly, ask probing questions, and offer additional services to meet their travel needs
• Performs the day-to-day responsibilities of assigned position
• Maintains, troubleshoots, and manages corrective action for automated office systems
• Plans domestic and foreign itineraries for clients’ travel

Experience For Virtual Sales Travel Agent Resume

• Comprehensive health care - medical, dental and vision
• 401(k) Retirement Savings program with a generous company match
• Paid holidays, vacations and sick days
• Pursues opportunities to generate additional sales
• Located at the Pine Grove Center in Steamboat Springs, Co
• Identify cross-sell opportunities based on members’ product needs and service requests
• Arrange all aspects of travel for Talent and other VIPs, as well as WWE staff and freelancers
• Handle changes to travel itineraries as needed (flights, cars, etc.)

Experience For Leisure Travel Agent Resume

• Coordinate hotel room lists for TV/special events
• Follow and help enforce WWE travel policy guidelines
• Self-motivated and proactive team player with calm demeanor
• Answers telephones, screens calls and directs caller to the appropriate Agent for service
• Maintains supply, organizes and updates travel brochures and reference materials

Experience For Company Travel Agent Resume

• Enter data on automated computer system with speed and accuracy
• Promotes, sells, arranges and secures reservations for a variety of services including travel by air, bus, rail and boat, car rentals, hotels, resorts, package tours, cruises, and travel insurance
• Possess superior communication skills; verbal and written
• Demonstrate initiative to maximize functionality of the Live Engage chat platform to increase sales and guest service
• Travel experience, as well as knowledge of domestic and international travel trends

List of Typical Skills For a Travel Agent Resume

Skills for travel agent trainee resume.

• Previous experience as a AAA Travel Counselor or at least one year of retail experience and travel sales
• No prior travel industry experience necessary
• Work as part of a team and to communicate effectively with others
• Strong GDS experience (Sabre or Galileo)
• At least one year of sales experience selling retail products or leisure travel agency experience

Skills For Business Travel Agent Resume

• Previous experience as an AAA Travel Counselor or at least 12 to 18 months of travel agent experience
• 6 months to 2 years' sales and customer service experience in travel sales, or the equivalent of travel-related experiences
• Previous experience as a AAA Travel Counselor or at least two years of retail experience or travel sales
• Previous experience as an AAA Travel Counselor or at least 12 to 18 months of retail sales experience and/or travel sales
• Previous experience as an AAA Travel Counselor or at least 12 to 18 months of retail sales experience and travel sales
• Experience in building, maintaining, and managing client relationships
• A competitive starting salary of $12.75/hour, depending on experience

Skills For Travel Agent Commissions Analyst Resume

• Build loyalty by enhancing our clients’ overall travel experience while meeting every travel management service requirement and expectation
• Prioritize networking and building your customer database to meet and exceed profit, sales, and targets at the individual and team level
• Experience with group reservations and ticketing
• A competitive salary of $15.00 to $18.00, depending on experience
• A competitive salary of $15.50 - $17.50/hour, depending on experience
• A competitive salary of $16.50 - $17.25/hour, depending on experience
• A Competitive Salary of $12.25 to $13.50 depending on experience
• Operate applicable automated airline reservation and ticketing system. Satisfactorily handle refunds and complaints

Skills For Sb-travel Agent Resume

• Participate in travel related webinars, training sessions, and in-destination experiences
• Demonstrate desire to work a flexible schedule including evenings, weekends and holidays
• Advantageous to have experience working with airline reservation systems (e.g., Sabre Reservation System)
• Travel related experience required
• A competitive salary of $13.50 to $15.50/hour, depending on experience

Skills For Senior Travel Agent Resume

• A competitive salary of $15/hour, depending on experience
• A competitive salary of $15/hour, depending on experience, along with an incentive plan
• Experience in GDS(Sabre and/or Amadeus) is highly desired
• A competitive salary of $12.75 to $15.25/hour, depending on experience
• Three to five years travel agent experience
• Experience as a retail travel agent
• Travel industry experience in a similar position or in a customer service center

Skills For Lead On-site Corporate Travel Agent Resume

• A competitive salary of $14.00 to $16.00/hour, based on experience, along with a commission plan
• Six months customer service or sales experience
• Previous experience as an AAA Travel Counselor or at least 12 to 18 months in a travel sales role
• Previous experience as an AAA Travel Counselor or at least 12 to 18 months of travel sales
• A competitive salary of $15.75 to 19.00/hour, depending on experience

Skills For Travel Agent Sales Consultant Resume

• Previous experience as an AAA Travel Counselor or at least 2 years of travel sales
• Experience as a retail travel agent. Geography and International destination knowledge
• Work under pressure and maintain excellent accuracy and attention to detail
• A competitive salary of $13.50 to $16.00/hour, depending on experience
• Excellent Medical Benefits, choice of HMO, PPO or Kaiser
• Develop and maintain an excellent rapport with BCD's UK & Ireland travel consultants
• Filing, testing and auditing public and private airline contracts (after training)

Skills For Virtual Sales Travel Agent Resume

• Maintaining a favorable working relationship with all other company employees and ensuring to foster and promote a cooperative and harmonious working climate
• Selling the full range of travel products and acting as a product helpdesk for agents and affiliates
• Selling cruise products and acting as a product helpdesk for agents and affiliates
• Creating and monitoring cruise group space
• Understanding and anticipating client needs and travel preferences
• Working with an extremely productive and expanding worldwide brand
• Ensuring a fast and efficient telephone answering service

Skills For Leisure Travel Agent Resume

• Working knowledge of various technology platforms, booking concepts, Microsoft Office tools, email and the like
• Handling amendments, cancellations and schedule changes
• Delivering great customer service each and every time
• Providing unparalleled destination product knowledge
• Providing unparalleled cruise product knowledge

Skills For Company Travel Agent Resume

• Responding quickly and proactively to client requests
• Ensuring accurate and timely presentation of clients’ travel documentation
• Sharing information with fellow Travel Managers and Team Leaders to ensure a united, consistent, and professional approach to client account management
• Contributing to the development and maintenance of office systems and processes associated with accounts
• Resolving client complaints

List of Typical Responsibilities For a Travel Agent Resume

Responsibilities for travel agent trainee resume.

• Operates applicable automated airline reservation and ticketing system
• No travel industry experience required – Full training provided (for 2 weeks in Montvale, NJ)
• Strong ability to be flexible, change gears quickly and adapt to different people, style and projects
• Show a strong sense of responsibility and the desire to get things done properly
• Develop effective solutions for employee travel needs and concerns; and
• Shares knowledge and expertise from personal experiences and/or education study trips
• Cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identify theft referrals

Responsibilities For Business Travel Agent Resume

• Experience with Amadeus
• Prioritize and gain overview
• Matching 401K up to $2000 per year
• Amazing company culture
• Successfully meet or exceed goals and sales targets by soliciting new business and building and retaining existing business

Responsibilities For Travel Agent Commissions Analyst Resume

• Manage an approval log and serve as a liaison between attendees, client meeting owner/stakeholder and meeting planner policy deviation requests
• Maintain working knowledge of all office and region specific travel promotions in order to assist all clients when receiving overflow calls
• Sit and input data into the computer while listening/talking to the client for extended periods
• Analyse and interpret airline contracts and tariffs acting as an SME (after training)
• Familiarity with multiple GDS systems, and working with scripts helpful. Training available
• Comply with all Airline Reporting Corporation (ARC) regulations and Mid-Atlantic policies and procedures in the collection and handling of assets

Responsibilities For Sb-travel Agent Resume

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Develops long standing relationships with our members and builds referral and repeat business
• Maintain a working knowledge of Internet travel offerings and utilize all Internet communication tools book travel
• Work 10-months out of the year, with two consecutive and/or separate months off depending on schedule availability
• Capable of handling fast paced, multi-project assignments

Responsibilities For Senior Travel Agent Resume

• 4-6 weeks of paid training /li>
• Discounted theater, theme parks and movie tickets, cellular rates, gym memberships, paid parking, etc
• Comply with all ARC regulations and Mid-Atlantic policies and procedures in the collection and handling of assets
• To provide an efficient, courteous and responsive fares and ticketing service to our clients
• Ensure Management Information Statistics are accurately entered according to procedure
• Ideal environment to service existing and new clients. Appointment Only

Responsibilities For Lead On-site Corporate Travel Agent Resume

• Call Center environment – sitting at desk and on phone is required as part of work
• Seasonal, 6-8 month position, eight-hour shifts. Starting in late October
• Daily work with repeat clients and newly referred clients booking leisure or group travel
• A representative, inspiring personality
• Award winning company-culture
• Unlimited earning potential!
• Collects and disburses payments for travel arrangements and balances and prepares daily deposits as necessary
• The availability to work within the posted hours
• The availability to work within the posted office hours

Responsibilities For Travel Agent Sales Consultant Resume

• Achieve sales goals by proactively promoting, selling, and securing reservations for domestic and international leisure travel services including travel by air, bus,rail or ship, package tours, car rentals, hotel, and travel insurance
• Knowledge of an additional language such as Dutch, German, French or Spanish
• Respond to online chat inquires, email requests and telephone calls to sell flights, lodging, activities and ground transportation using a variety of reservation systems
• Anticipating client travel requirements
• Resolving client complaints; and
• Perform outbound guest and reservation follow up via email & phone on a daily basis

Responsibilities For Virtual Sales Travel Agent Resume

• Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Corporation’s Service Excellence standards
• The accuracy and timely presentation of Clients travel documentation
• To be an active contributing member at meetings with Team Leaders and BDMs to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Stage and Screen; and
• Be able to complete all functions related to servicing the client including ticket processing
• Share information with fellow Travel Managers and Team Leaders to ensure a united, consistent, and professional approach to client account management
• To contribute to the development and maintenance of office systems and processes associated with accounts; and
• To ensure that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file
• Interface with clients to gather information related to their travel needs in order to make appropriate air, car and hotel reservations

Responsibilities For Leisure Travel Agent Resume

• Complete travel arrangements for clients with vendors in the most economical manner
• Follow company procedures, guidelines and standards in areas of customer service, ticketing, computer reservation system productivity, attendance and accuracy of work including following up on changes and maintaining queues
• Remain fully abreast of all airline rules, regulations, tariffs, geographical locations and other industry requirements. Accurately apply this information when making travel arrangements
• Work weekends, holidays and evenings as needed. Strong telephone and communication skills required
• Maintain a clean, organized home office environment
• Meet all guidelines that SSRC requires for a work from home environment
• Plan and sell transportation, accommodations, insurance and other travel services
• Professional, customer service-oriented mentality

Responsibilities For Company Travel Agent Resume

• Meet all guidelines required by SSRC for a suitable work from home environment
• Possess a lighthearted, positive attitude; confident and calm under pressure
• Plans domestic and foreign itineraries for group's and organization's travel
• Detail-oriented and very creative
• Fluency in Danish and English is a requirement
• Performs the same tasks as the team more than 80% of the time

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Travel agents resume samples and templates for 2024.

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Ultimate Guide to Travel Agents Resume Examples and Templates for 2024

Crafting the perfect resume can be a real challenge, especially for travel agents aiming to stand out in 2024. The travel industry demands unique skills and experiences that must shine through on your CV.

This guide is packed with examples, templates, and tips to build a standout resume that lands you the job. Discover how to showcase your talents and secure your dream role in travel.

Let's dive in!

Key Takeaways

• Use a clear and professional resume format to highlight your skills and experience as a travel agent. Remember to include contact information , a strong summary , relevant work history , education, and key skills .
• Showcase commercial awareness, communication abilities, numerical skill, courtesy, and sales expertise in your resume to stand out in the travel industry.
• Highlight language proficiency and specialized training or certifications in travel and tourism to boost your appeal to potential employers.
• Tailor your resume for each job application by using keywords from the job description and emphasizing experiences that match the role you're applying for.
• Consider using modern, eye - catching templates designed specifically for the travel industry to make your resume stand out.

What is a Travel Agent and What Do They Do?

A travel agent is a professional who assists clients in planning and booking trips, including flights, accommodation, and activities. They provide expert advice on destinations, transportation options, and travel regulations to ensure a seamless and enjoyable experience for their clients.

Duties and responsibilities of a travel agent

Travel agents play a crucial role in the tourism industry. They help clients plan and book their trips, ensuring a hassle-free travel experience. Here are the key duties and responsibilities of a travel agent:

• Plan itineraries for travelers, considering their needs and preferences.
• Book flights, hotels, and car rentals for clients, finding the best deals available.
• Provide up-to-date information on travel regulations , including visa requirements and health advisories.
• Offer advice on destinations , including things to do and places to visit.
• Solve problems that may arise before or during a trip.
• Manage travel documents for clients such as booking confirmations and tickets.
• Keep records of client preferences and previous trips to offer personalized service in the future.
• Stay informed about new travel products, services, and promotions.
• Handle payments and process refunds if necessary.
• Build strong relationships with clients to encourage repeat business.

Key Qualifications for a Travel Agent

A travel agent needs commercial awareness, strong communication and numerical abilities, courtesy, and sales skills to excel in the industry. Check out our blog for more details on crafting a perfect travel agent resume .

Commercial awareness

Understanding market trends and customer needs is vital for success in the travel industry. Being commercially aware means staying updated on current sales strategies, pricing techniques, and promotional offers to effectively meet client demands while maximizing profits.

It also involves being knowledgeable about competitor activities, travel packages, and industry developments to gain a competitive edge.

Demonstrating commercial awareness on a resume can be achieved through highlighting past experiences in driving sales, implementing successful marketing campaigns, and delivering exceptional customer service that resulted in increased revenue .

Communication skills

Effective communication skills are essential for travel agents. Clear verbal and written communication with clients, vendors, and colleagues is crucial. Active listening is also important to understand client needs and provide personalized service.

Additionally, being able to speak multiple languages can be a valuable asset in the tourism industry. Good communication helps build relationships with clients and ensures smooth coordination with different stakeholders in the travel industry.

Numerical ability

When it comes to the numerical ability as a travel agent, you will need to be proficient in handling financial transactions and budgeting for clients. This includes calculating costs for flights, accommodations, excursions , and other travel-related expenses accurately.

Additionally, being able to analyze pricing options and negotiate deals with suppliers requires good mathematical skills.

Moreover, having a strong understanding of currency exchange rates and being comfortable working with sales figures are essential for providing cost-effective travel solutions to clients.

When interacting with clients, exhibiting courtesy is essential in the travel industry. Politeness and respectful communication help build strong customer relationships. Showing empathy and understanding towards customers' needs can set you apart as a professional travel agent.

Practicing courtesy extends to all aspects of the job, from responding promptly to inquiries to handling complaints with tact and diplomacy. Additionally, maintaining a courteous demeanor within the workplace fosters a positive team environment and contributes to overall customer satisfaction.

Sales skills

Highlight your sales skills by showcasing your ability to upsell travel packages and add-ons, persuasively communicate the value of different destinations, and effectively close sales.

Demonstrate your proficiency in identifying customer needs, building rapport, and offering tailored solutions to enhance their travel experiences. Emphasize your track record of meeting or exceeding sales targets and displaying a proactive approach to generating new business opportunities within the travel industry.

Demonstrate how you have successfully utilized persuasive communication techniques to promote travel products or services, along with your ability to adapt sales strategies based on customer preferences and market trends.

How to Write a Travel Agent Resume

Craft a compelling resume by choosing the best format, summarizing your strengths, and showcasing relevant skills and experience; learn to design an eye-catching layout. Dive into our ultimate guide for more in-depth tips!

Choosing the best resume format

Select a clear, organized layout that highlights your skills and experience. Use a chronological format to showcase your work history or consider a functional format to emphasize relevant skills .

Tailor the format based on the job requirements and industry standards . Remember to use keywords from the job description throughout your resume.

Crafting a strong travel agent resume starts with choosing the best format. Once you've selected the right one, writing an impactful summary will help set you apart from other candidates vying for similar positions.

Crafting a strong resume summary

A strong resume summary should give a brief overview of your skills, experience, and career goals. Make it attention-grabbing by highlighting your most relevant achievements and qualifications .

Use keywords from the job description to show how you match the requirements. Keep it concise but impactful to draw in the reader’s interest right from the start.

Crafting an effective resume summary is crucial for capturing the attention of potential employers. It's an opportunity to showcase your unique value and make a memorable first impression .

Highlighting employment history

Highlight your previous work experience in the travel industry , including roles such as travel consultant, tour guide, or travel coordinator. Emphasize customer service skills and specific responsibilities, such as organizing itineraries or providing expert destination knowledge to clients.

Quantify achievements where possible, such as increasing sales or successfully managing a high volume of bookings.

Tailor your employment history to highlight relevant skills for the travel agent role. Use action verbs and be specific about accomplishments to demonstrate how you positively impacted previous employers in the hospitality and tourism sector .

Showcasing relevant skills and education

List your travel-related skills such as customer service, sales, and communication . Highlight any relevant training or certifications in travel and tourism . Mention your educational background , including degrees or diplomas related to the industry.

Emphasize language proficiency if you speak multiple languages. Consider adding any volunteer work or extracurricular activities that demonstrate your passion for travel and customer service.

When crafting an eye-catching layout for your resume , be sure to use bullet points to emphasize key information without overwhelming the reader. Additionally, consider using a professional template to showcase your skills and experience effectively while keeping the document visually appealing.

Designing an eye-catching layout

Use a clean and professional font for your travel agent resume. Organize sections with clear headings . Add strategic white space to guide the reader's eye. Incorporate bullet points to showcase key details at a glance.

Include relevant icons or visuals for visual appeal .

Top Travel Agent Resume Examples

Discover inspiring and professional travel agent resume examples to boost your job application. Keep reading for the best templates and tips!

Beautiful, ready-to-use resume templates

Explore our collection of visually appealing and user-friendly resume templates to make a strong impression. The templates are specifically designed for the travel industry and can be easily customized for different job roles and levels of experience. Choose from a variety of layouts and designs to create a professional and standout resume that reflects your skills and expertise in the travel sector. Highlight your qualifications effectively with these modern and eye-catching templates, tailored to help job seekers in India secure their dream positions in the travel industry.

• Eye - catching designs that leave a lasting impression
• User - friendly layouts for easy customization
• Templates tailored specifically for the travel industry
• Reflect your skills and expertise effectively
• A wide variety of options to suit different job roles and experience levels

Samples for different levels of experience

When crafting your travel agent resume, consider these samples for different levels of experience:

• Beginner Level :
• Include internships or relevant part - time work
• Emphasize transferable skills such as customer service and organizational abilities
• Highlight any coursework or certifications related to the travel industry
• Mid-Level :
• Showcase a track record of successful bookings and client satisfaction
• Detail specific achievements in sales or customer retention
• Demonstrate leadership qualities and training experience if applicable
• Senior Level :
• Outline extensive industry experience and expertise in niche markets or destinations
• Feature significant client portfolio and long-term partnerships with suppliers
• Incorporate proven ability to mentor and develop junior staff

Tips for formatting a travel agent resume

When crafting your travel agent resume, follow these tips to make it stand out:

• Choose a clean and professional layout that is easy to read.
• Use a standard font and keep the formatting consistent throughout the document.
• Highlight key sections such as summary, work experience, and skills using bold or italics.
• Utilize bullet points to present information in a clear and concise manner.
• Tailor your resume for each job application by emphasizing relevant experiences and skills.
• Avoid cluttering the resume with unnecessary details, focusing on showcasing your most important qualifications.

Additional Tips and Resources

- Crafting a compelling cover letter to accompany your resume is essential for standing out in the travel industry.

- Learn how to effectively demonstrate your travel experience and customer service skills on your resume to impress potential employers.

Cover letter examples for travel jobs

When applying for a travel job, a well-written cover letter can set you apart. It should be tailored to the specific position and showcase your passion for travel . Here are some tips and resources to help you craft an effective cover letter:

• Use a professional format and tone that complements your resume.
• Highlight relevant experience and skills that make you a strong candidate.
• Personalize each cover letter for the company and position you are applying for.
• Showcase your knowledge of the travel industry and enthusiasm for the role.
• Emphasize your ability to provide excellent customer service in diverse settings.

Tips for tailoring a resume for a travel job

When tailoring your travel job resume, consider the following tips:

• Highlight relevant travel experience and industry-specific skills to demonstrate your understanding of the sector.
• Use keywords from job descriptions to optimize your resume for applicant tracking systems.
• Showcase any language proficiency , especially if it pertains to popular tourist destinations.
• Emphasize customer service and communication skills , crucial in the travel and tourism industry.
• Quantify achievements where possible, such as increased sales or successful trip planning.
• Tailor your career objective to align with the specific role and company you're applying for.

Important components to include in a travel resume

When tailoring your resume for a travel job, it's crucial to include specific components that showcase your skills and experience in the industry. Here are the essential elements to incorporate:

• Contact Information : Include your full name, professional email address, and phone number at the top of the resume.
• Professional Summary : Write a brief overview highlighting your relevant experience, skills, and career objectives.
• Employment History : Detail your work experience in the travel industry, emphasizing roles and responsibilities related to customer service, sales, and travel coordination.
• Skills Section : Highlight customer service skills, proficiency in travel booking systems (GDS), language proficiency, and any relevant certifications or training.
• Education : Provide details of your education background, including any degrees or certifications related to travel and tourism .
• Achievements : Showcase any awards, recognition or accolades received in previous roles within the travel industry.

Key skills to highlight in a travel resume

Highlight the following key skills in your travel resume:

• Customer Service : Showcase your ability to provide exceptional service and support to travelers.
• Communication : Emphasize strong verbal and written communication skills to interact with clients, colleagues, and vendors effectively.
• Sales Skills : Highlight your capability to promote and sell travel packages or services.
• Destination Knowledge : Display expertise in various destinations, including cultural insights, attractions, and local customs.
• Organizational Skills : Demonstrate proficiency in managing itineraries, bookings, and logistics for seamless travel experiences.
• Adaptability : Illustrate flexibility in handling unexpected changes or challenges during travel arrangements.
• Technology Proficiency : Feature your familiarity with booking systems, online tools, and travel-related software to efficiently plan trips.

Demonstrating travel experience on a resume

When highlighting your travel experience on a resume, it's essential to showcase relevant skills and expertise in a clear and impactful manner. Here are some effective ways to demonstrate your travel experience on a resume:

• Emphasize specific destinations visited and experiences gained , such as cultural immersion, language proficiency, or knowledge of local customs and traditions .
• Highlight any roles or responsibilities held within the travel industry, such as tour guiding, trip planning, customer service, or travel coordination.
• Showcase your ability to navigate different transportation systems , book accommodations, manage itineraries, and handle unforeseen travel challenges .
• Demonstrate cross - cultural communication skills and the ability to interact with diverse groups of people while traveling.
• Include any certifications, training, or specialized education related to the travel and tourism industry.

Best practices for writing an effective travel resume

Showcase your travel experience on a resume by following these best practices:

• Tailor your resume to the travel industry by highlighting relevant skills, such as customer service , geographical knowledge , and language proficiency .
• Use action verbs and quantitative data to demonstrate your impact in previous travel - related roles, such as increasing sales or client satisfaction.
• Incorporate industry - specific keywords and phrases to ensure that your resume gets past applicant tracking systems used by many travel agencies.
• Highlight any relevant certifications or training, such as those related to tourism management or travel technology platforms.
• Keep your resume concise and focused on the most relevant experiences and achievements to make a strong impression on potential employers.
• Include a well - crafted cover letter that explains your passion for travel and showcases your personality and communication skills.

Customer reviews and resume builder tool

Access customer reviews and use our user-friendly resume builder tool to create a customized travel agent resume. Develop a professional, job-winning document based on industry best practices and tailored to the specific requirements of the travel industry.

Tailor your resume with confidence using real feedback from fellow job seekers and recruiters, ensuring that it effectively showcases your skills and experience in the hospitality and tourism sector while standing out to potential employers .

Common job roles in the travel industry

Travel industry job roles include travel agent , tour guide , travel consultant , and travel coordinator . These professionals assist clients in planning and booking their trips, whether for leisure or business purposes.

They also provide guidance on destinations, accommodations, transportation options, and other travel-related services to ensure a smooth and enjoyable experience for travelers.

In addition to that, customer service is essential in these roles as they must communicate effectively with clients to understand their needs and preferences while delivering exceptional service throughout the entire trip planning process.

How to create a personalized travel resume

To create a personalized travel resume:

• Tailor your resume to highlight relevant skills and experience in the travel industry.
• Include specific examples of successful travel - related projects or accomplishments.
• Emphasize customer service skills and the ability to handle diverse traveler needs.
• Incorporate language proficiency and cultural awareness for international travel roles.
• Showcase any certifications or training related to travel and tourism .
• Highlight experiences that demonstrate adaptability and problem - solving in unfamiliar environments.
• Use keywords from job postings to optimize your resume for applicant tracking systems.
• Customize your resume layout to make it visually appealing, yet professional.

In conclusion, crafting a personalized travel resume can significantly boost your chances of securing a job in the dynamic travel industry. By focusing on your relevant skills, experiences, and qualifications , you can create a compelling resume that resonates with potential employers.

Tailoring your resume to highlight customer service skills, professional experience in travel agencies , and key responsibilities can make it stand out among other applicants. It's essential to utilize this guide’s resources to design an effective travel resume that showcases your expertise and enthusiasm for the hospitality and tourism sector.

Remember to leverage the provided examples and templates as a starting point for creating a winning travel agent CV or resume tailored specifically for 2024 .

1. What can I find in the Ultimate Guide to Travel Agents Resume Examples and Templates for 2024?

In the guide, you'll find travel agency resume samples, travel consultant resume templates, and tour guide resume examples to help you write your best CV.

2. How can this guide help me with my travel agency job application?

This guide offers tips on writing your resume by showing you top tourism resume samples. It highlights key customer service skills for travel resumes and suggests career objectives.

3. Are there specific examples for different jobs in the travel industry?

Yes! Whether you're applying as a travel agent, a tour coordinator, or looking into hospitality and tourism careers, this guide has tailored examples like the travel coordinator resume template.

4. Where can I learn how to highlight my job responsibilities in my resume effectively?

The Ultimate Guide includes plenty of travel industry resume writing advice that helps you showcase your job responsibilities clearly and attractively.

5. Can this guide help me if I have no previous experience in the tourism sector?

Absolutely! This guide provides valuable insights into crafting effective resumes even if it's your first time applying within the travel and tourism sector by using relevant examples from hospitality and other related areas.

Travel Agents Text-Only Resume Templates and Samples

Arvind rawat.

Phone: 0000000

Email: [email protected]

Address: C-21, Sector-21, Delhi

Travel Agents

• Customer service-oriented Travel Agent with exceptional exposure in Travel and Tourism industries; possesses expertise in strategic partnership identification and development event planning and travel coordination
• Extensive experience of XX years in suggesting to customers the most cost-effective travel mode within established corporate travel policy; complying with company-established guidelines, procedures, and standards in the customer service area.
• Highly organized and able to plan and sell complete and partial packages for our clients, including transportation, accommodations, insurance, tours, and other travel services; ability to discern the best and most compatible options for accommodations, transportation, travel dates, etc. while remaining on budget
• Strong working knowledge of all relevant information regarding the client’s destination and a willingness to help them prepare (e.g. need for local guides, important local customs, needed maps, local laws, and regulations, etc.); ability to book transportation, reservations, tours, etc. and collect payments
• Significant knowledge of geography; ability to work efficiently under pressure; well-organized, with great time management skills; in-depth knowledge about local and world history; thirst for adventure and challenge; basic photography and first aid skills

Tourism , Master of Arts, Completed, May 2006

Amity University

– Marks null

Certifications

• Certified Travel Associate , Completed , January 2014

Work Experience

Period: June 2017 - Current

Travel Agent

Medivision Infomedia Private Limited

• Research various destinations; plan and organize travels by booking tickets and accommodation, securing rental transportation,etc.; use promotional techniques and offer different services and offerings
• Inform clients and provide useful travel material (guides, maps, event programs, etc.)
• Collect deposits and balances; suggest suitable travel options that best suite clients' needs
• Keep learning about latest industry trends; track KPIs and prepare KPI reports
• Research destination and travel prices, customs, weather conditions, reviews etc.
• Research and study clients’ specifications and wishes; suggest suitable travel options that best suite clients' needs
• Make arrangements for tours, including but not limited to tourist attractions, transport, accommodation, and car rentals; provide advice on destinations and packages to tourists
• Provide inputs/recommendations on tour and vacation packages being planned by the company
• Make hotel and restaurant visits to improve accuracy on the information held by the travel agency such as cleanliness, range of services/facilities so that it can appropriately make recommendations to its clients
• Get accurate and up to date fees and charges from hotels and various tourist attractions
• Attend to client’s queries made both on the phone and via the Internet
• Provide recommendations on how the company website can be improved for ease of use, completeness, and marketability, if and when necessary
• Check weather conditions and forecasts; coordinate with local government bodies for this purpose and during emergency cases; do other errands or and chores assigned by supervisor from time to time

Period: October 2009 - November 2016

Travel Executive

Tripszoo Travelhub Private Limited

• Involved in planning and selling transportation, accommodations, insurance, and other travel services
• Cooperated with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs, and accommodations
• Provided relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers; booked transportation, make hotel reservations, and collect payment/fees
• Used promotional techniques and prepared promotional materials to sell itinerary tour packages
• Dealt with occurring travel problems, complaints, or refunds
• Attended travel seminars to remain updated with tourism trends
• Entered data into our software and maintain client files; networked with tour operators
• Maintained statistical and financial records; met profit and sales targets
• Provided customer support for clients; prepared travel itinerary for clients
• Acted as liaison between airline companies and customer
• Trained new employees on customer service and upselling; arranged accommodations for clients
• Travel Research
• Travel Insurance
• Special Needs Travelers
• Overseas Tours
• Itineraries
• Hotel Accommodations
• Executive Travel
• Team Oversight
• Conflict Resolution
• Travel Arrangements
• Internet Applications

Operating System

Personal interests.

Kshama Sharma - Resume, CV and Cover Letter Writing Expert

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Top 17 Travel Agent Resume Objective Examples

Updated October 9, 2023 13 min read

A resume objective is a brief statement that expresses the career goal of a travel agent. It should be concise and tailored to fit the specific job opportunity. When writing a resume objective for a travel agent position, it’s important to include your relevant qualifications, experience, and skills. For example, an objective might read: “Experienced and highly organized travel agent with five years of industry experience seeking to leverage my expertise in customer service and itinerary planning to provide exceptional service at XYZ Travel Agency.” Additionally, you can include any special certifications or awards that you have earned related to the travel industry. By including these details in your resume objective, you demonstrate your qualifications and commitment to the job.

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Top 17 Travel Agent Resume Objective Samples

• To secure a position as a Travel Agent and utilize my exceptional customer service, organizational, and communication skills to ensure customer satisfaction.
• To obtain a Travel Agent role where I can use my knowledge of the travel industry to help customers plan their dream vacations.
• Seeking an opportunity as a Travel Agent to provide excellent customer service while helping customers plan their trips.
• To work as a Travel Agent and use my extensive knowledge of the industry to provide exceptional customer service.
• To become a successful Travel Agent and apply my strong organizational skills and attention to detail in order to create memorable experiences for clients.
• Looking for an opportunity as a Travel Agent that will allow me to utilize my problem-solving skills and creative thinking in order to find the best travel solutions for clients.
• Seeking employment as a Travel Agent with an organization that values hard work, dedication, and excellent customer service.
• To obtain a position as a Travel Agent that will allow me to use my interpersonal skills and enthusiasm for travel planning in order to provide exceptional customer service.
• Aiming for an opportunity as a Travel Agent where I can combine my passion for travel with my ability to build relationships with customers.
• A motivated individual seeking employment as a Travel Agent who is eager to learn about new cultures and destinations while providing excellent customer service.
• To acquire an entry-level position as a Travel Agent where I can put my organizational skills and attention to detail into practice while helping customers plan their trips.
• An enthusiastic individual looking for an opportunity as a Travel Agent where I can use my knowledge of the travel industry in order to help customers make informed decisions about their trips.
• Seeking an entry-level position as a Travel Agent that will allow me to exercise creativity when creating unique itineraries for clients while delivering outstanding customer service.
• Desire an opportunity as a Travel Agent where I can apply my excellent communication skills in order to assist customers in finding the perfect vacation package that meets their needs.
• Looking for an opening at an established travel agency where I can demonstrate my expertise in booking flights, hotels, car rentals, cruises, etc., while providing superior customer service.
• I aspire to join your team of talented professionals at XYZ Agency as a Travel Agent. I aim to utilize my expertise in international travel planning to meet and exceed customers' needs, ensuring they have a memorable vacation experience.

How to Write a Travel Agent Resume Objective

Writing a travel agent resume objective can be an intimidating task, but it is essential to landing the job you want. A resume objective should be concise and tailored to the job you are applying for. It should highlight your relevant skills, qualifications and experiences that make you an ideal candidate for the role.

When crafting a travel agent resume objective, start by researching the company you are applying for and familiarizing yourself with their mission statement. Use this information to tailor your objective to reflect how your skills and experiences fit into their values. For example, if they prioritize customer service excellence, emphasize your experience in providing exceptional customer service. Once you have identified what makes you a great fit for the role, use this information to create a clear and concise sentence that conveys your value as an applicant.

Next, consider any unique skills that make you stand out from other applicants. This could include fluency in multiple languages or knowledge of international customs regulations. If you have experience using specific software programs or working with certain vendors, these should be included as well. The idea is to demonstrate why your particular set of skills makes you the best choice for the job.

Finally, don’t forget to include any awards or certifications that are relevant to the position. These will show employers that you are committed to staying up-to-date on industry practices and standards, which is essential for success in this field of work.

By following these steps when writing a travel agent resume objective, you can ensure that employers will recognize your qualifications and experience immediately upon reading it. With a well-crafted objective statement, there’s no doubt that employers will consider you among their top candidates for the role!

Related : What does a Travel Agent do?

Key Skills to Highlight in Your Travel Agent Resume Objective

In the highly competitive field of travel services, having a well-crafted resume can make all the difference in landing your dream job. One crucial part of your resume is the objective statement, where you get the chance to highlight your key skills and show potential employers why you are the best candidate for the job. In this section, we will discuss some of the essential skills that every travel agent should emphasize in their resume objective to stand out from other applicants and demonstrate their value to prospective employers.

1. Itinerary planning

A travel agent must be proficient in itinerary planning as they are responsible for organizing and scheduling all aspects of a client's travel. This includes transportation, accommodation, tours, and activities. This skill is crucial to ensure that the client's trip is well-organized, fits their preferences and needs, and runs smoothly. Having this skill on a resume objective shows potential employers that the candidate is capable of handling the fundamental responsibilities of a travel agent role effectively.

2. Destination knowledge

A travel agent with extensive destination knowledge can provide clients with valuable insights, recommendations, and advice on various travel locations. This skill is crucial in helping clients make informed decisions about their travel plans, ensuring they have the best experience possible. It also demonstrates a high level of expertise and commitment to the industry, making the candidate more attractive to potential employers.

3. Sabre proficiency

Sabre proficiency is a crucial skill for a travel agent as it demonstrates the ability to use one of the leading travel technology solutions. Sabre is used globally by travel agencies, airlines, and hotels for booking, pricing, ticketing, and other functions related to travel management. Proficiency in this system can greatly enhance efficiency and accuracy in handling client bookings and other travel arrangements. Including this skill in a resume objective shows potential employers that you are capable of managing complex systems and providing high-quality service to clients.

4. Amadeus expertise

Amadeus is a leading reservation system used by travel agencies worldwide. Proficiency in Amadeus is essential for a Travel Agent as it enables them to book flights, hotels, and other travel services efficiently. This skill demonstrates the candidate's ability to handle multiple bookings and manage customer requirements effectively, which is crucial for providing excellent customer service in the travel industry. Including this skill in a resume objective can help highlight the candidate's technical competency and their readiness to perform key job tasks.

5. Customer service

A travel agent often interacts directly with clients, addressing their inquiries, concerns, and requests regarding travel arrangements. Excellent customer service skills are essential to ensure client satisfaction, build trust and loyalty, and ultimately drive business success. A resume objective highlighting this skill can demonstrate the candidate's ability to provide high-quality service, manage client relationships effectively, and contribute positively to the company's reputation in the travel industry.

6. Multilingualism

Being multilingual is a valuable skill for a travel agent as it allows them to communicate effectively with clients from different countries and cultures. It can also be beneficial when making travel arrangements in foreign countries or dealing with international partners. This skill shows potential employers that the candidate can provide excellent customer service to a diverse range of clients, potentially expanding the business's client base.

7. Time management

A travel agent often has to manage multiple client bookings, itineraries, and schedules simultaneously. Effective time management skills are crucial to ensure that all tasks are completed accurately and on time. This skill also allows the agent to prioritize tasks efficiently, handle unexpected changes or issues, and provide timely service to clients. Including this skill in a resume objective demonstrates the candidate's ability to handle the demands of the job effectively.

8. Problem-solving

A travel agent often encounters various challenges such as booking complications, itinerary changes, or unforeseen circumstances affecting travel plans. Therefore, having strong problem-solving skills is essential to quickly and effectively resolve these issues to ensure customer satisfaction. This skill also demonstrates the ability to make sound decisions under pressure, which can be crucial in this role. Including this in a resume objective can show potential employers that the candidate is capable of handling difficult situations and providing excellent service despite any obstacles.

9. Negotiation tactics

A travel agent often needs to negotiate with various vendors such as hotels, airlines, and tour operators to secure the best deals for their clients. This requires strong negotiation tactics to ensure customer satisfaction and maintain a competitive edge in the market. Including this skill in a resume objective would highlight the candidate's ability to effectively manage client budgets and provide high-quality service.

10. Worldspan mastery

Worldspan is a global distribution system used for airline reservations, car hire, hotel bookings, and other travel arrangements. Mastery of this system is crucial for a Travel Agent as it allows them to efficiently manage and coordinate all aspects of a client's travel plans. This skill demonstrates the agent's proficiency in utilizing industry-specific software, which can enhance productivity and accuracy in arranging travel details. Including this on a resume objective shows potential employers that the candidate has the necessary technical skills to perform the job effectively.

In conclusion, the objective section of your travel agent resume is a crucial space to highlight your key skills. It provides an opportunity to showcase your abilities and expertise that align with the job requirements. Remember, this section should be concise, compelling, and tailored to each specific role you apply for. By effectively showcasing your key skills in your resume objective, you not only enhance your chances of getting noticed by potential employers but also position yourself as a strong candidate for the role.

Related : Travel Agent Skills: Definition and Examples

Common Mistakes When Writing a Travel Agent Resume Objective

When writing a travel agent resume objective, there are some common mistakes that should be avoided in order to make sure your resume stands out. One of the most common mistakes is not being specific enough about what you want to accomplish. A vague objective such as “seeking a job in the travel industry” or “looking for a job in customer service” is not helpful and will likely be ignored by potential employers. It’s important to be specific about what kind of position you are looking for and how you can contribute to the company.

Another mistake often made when writing a travel agent resume objective is focusing too much on your own needs and goals rather than those of the employer. Your resume objective should be tailored towards demonstrating your understanding of the employer’s needs and objectives, and how you can help them achieve their goals. Focusing solely on yourself, such as stating that you want to learn more about customer service or gain experience in the field, will come across as self-centered rather than demonstrating an understanding of the employer’s needs.

Finally, it is important to avoid using overly generic language when crafting your resume objective. Using phrases such as “hardworking individual” or “team player” do not give any indication of who you are as an employee and why you would be an asset to the company. Instead, use language that speaks directly to your qualifications and experiences that make you suited for this particular role at this particular company.

By avoiding these common mistakes when writing a travel agent resume objective, you can ensure that your resume stands out from other applicants and shows employers why they should consider hiring you for their open positions.

Related : Travel Agent Resume Examples

A right resume objective for a travel agent would be to emphasize the applicant's experience and qualifications in the field of travel, while a wrong resume objective may focus on unrelated qualities such as customer service or sales.

Editorial staff

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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Goats and Soda

Infectious disease.

• Development
• Women & Girls
• Coronavirus FAQ

WHO declares 2024 mpox surge a 'public health emergency of international concern'

Gabrielle Emanuel

The World Health Organization has declared mpox a public health emergency of international concern. Cases of mpox — previously called monkeypox — have been surging in the Democratic Republic of Congo. In recent weeks, cases have appeared in nearby African countries, including several that have never reported mpox cases before.

"What we're seeing is tip of the iceberg" because of weaknesses in the surveillance system, says Dr. Dimie Ogoina , the chair of the emergency committee convened by WHO and an infectious disease physician at Niger Delta University in Nigeria.

"This is something that should concern us all," says WHO's director-general, Tedros Adhanom Ghebreyesus.

WHO has declared seven public health emergencies in the past, including one for mpox in 2022. The type of mpox that is circulating now is known to be more deadly than the type that swept the globe two years ago.

"We need to be ... aggressive"

On Tuesday, the Africa Centres for Disease Control and Prevention took a similar step, declaring mpox an emergency.

Africa CDC has never done anything like this before.

"We can no longer be reactive — we need to be proactive and aggressive,” says Dr. Jean Kaseya , director-general of Africa CDC. "This is a fight for all Africans and we will fight it together."

In the Democratic Republic of Congo (DRC), children make up the majority of the 14,000 reported cases and 511 deaths so far in 2024. Those numbers roughly match the number of cases reported in all of last year in the country — and they dwarf the mpox numbers reported in 2022.

"[The declaration] is a wake-up call for the world that urgent action is needed,” said Dr. Nicole Lurie , executive director of emergency preparedness and response at the Coalition for Epidemic Preparedness Innovations, headquartered in Norway, in a statement.

Dr. Boghuma Titanji , assistant professor of medicine at Emory University, said in a statement that the declaration is "a crucial step toward enhancing coordination among African countries to address the ongoing mpox outbreak."

Why Africa is so worried

In the last couple of weeks, there has been a new and alarming development. Mpox has been detected in countries that have never previously identified cases. About 50 confirmed cases and more suspected cases have been reported in Burundi, Kenya, Rwanda and Uganda, according to World Health Organization officials.

It is with past health emergencies in mind that Africa CDC is trying to move quickly and garner international support.   "We were abandoned during COVID time, and today we don't want to be again abandoned. We don't want to be dependent. We are taking appropriate action,"   says Kaseya, noting that declaring a public health emergency is a new power that the African Union gave to the agency in 2023. Kaseya says that the agency sought input from more than 600 experts and that the scientific committee that was convened to consider the mpox situation unanimously recommended the emergency declaration.

Kaseya says it's particularly concerning that about 70% of cases in the DRC are in children under 18. "This one is a major alarm for the world," he says. "We are losing the youth in Africa."

Experts say the higher number of cases and deaths among children is likely because they don't have protection from the smallpox vaccine — which was discontinued after that related virus was eliminated in 1980 — and because about 40% of children in the region are malnourished, making it harder for their bodies to fight off the virus.

The U.S. response

There's concern about mpox in the U.S. as well. The U.S. Centers for Disease Control and Prevention issued an mpox alert last week. While the risk to the general population in the U.S. remains low, Christina Hutson, senior science adviser at the U.S. CDC, says it's important for clinicians, health departments and travelers to be aware of the virus's spread in Africa and be vigilant about symptoms.

In addition, last week the U.S. pledged nearly $424 million to help with what the U.S. Agency for International Development calls an " ongoing catastrophe " in the DRC, plus $10 million to respond to mpox and 50,000 mpox vaccine doses.

While Japan, the U.S., the European Union and vaccine manufacturers are working on vaccine donations, Africa CDC says the need far outstrips what's in the pipeline.

"We need to have vaccines. Today, we are just talking about almost 200,000 doses [becoming] available. We need at least 10 million doses," says Kaseya. "The vaccine is so expensive — we can put it around $100 per dose. There are not so many countries in Africa that can afford the cost of this vaccine."

The type of mpox spreading in the DRC's east — particularly among sex workers and other adults — and into some of the neighboring countries is a subtype called clade Ib. (Clade is the term used for mpox variants.) This is a new type of mpox that has kept scientists on their toes, discovering new information that is both good and bad.

It's harder for diagnostic tests to pick it up because of a genetic change in the virus, says Hutson of the U.S. CDC. It's also the first time clade Ib has been spread through sexual transmission. However, it also seems less fatal than the original clade I circulating elsewhere in the DRC. The number of people who have died has dropped below 1%. At least that, she says, is a glimmer of good news.

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