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• Norwegian Cruise Line
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Norwegian Cruise Line Employee Job Reviews in the United States

Browse norwegian cruise line reviews by job title →, ratings by category.

"Developed long term realtionships whit guest creating increased business. Maintained positive experince for patrons elevating scores. I creased revenue revenue by 18% throug creative promtions. Educated employees on proper procedures and policies. Planned and executed promotional events to market services to clients. Communicate goals and objectives inspiring passion about hospitality and customer. Hospitality industry whit a growing and innovative company pursuing the finest of quality product service to guests."

"fast-paced workflow with plenty of people great people to meet and network with."

Company-Industry Rating Comparison

"I have worked from Norwegian Cruise Lines for the past 2.5 years. Their PMO structure is lacking organization and real change. Typical Corporate environment that doesn't have the true handle on budget, projects or applications that are currently in flight"

"I started my career at NCLH in 2017. I have moved to different teams all within IT various times. One of the best things about NCLH, are your co-workers. I can truly say the people I have worked with here, have been some of the hardest working employees I have seen. There isn’t a lot of turnover within IT, a majority of the employees have been with NCLH for 15+ years. One the items that I struggled with, and I believe many others, is constant Organizational Changes. In 2018, the company started and IT reorganization that has yet to complete. It leaves a lot of people feeling lost, no sense of leadership, no guidance."

"I worked as a consultant at Norwegian Cruise Line. The best things about the experience was that the environment is very modern and collaborative. Lots of video call meetings and carrying laptops around to work in open spaces. They have both group pod workspaces as well as cubical sections. The cafeterias and the buildings are modern and nice. The best part of working with Norwegian cruise line is everyday new challenges opens up and the team is ready to move with new ideas, that means we can apply any techniques to solve the issue."

"I love working at Norwegian, a great company with great opportunities. Norwegian is a leader in cruising. Great benefits and opportunities for career growth."

"I worked for NCL for several years. Thoroughly enjoyed my job. However, I quickly discovered how “clicky” the Entertainment Division was in Tampa. Run by the VP of Entertainment, it was amazing to me how anything got accomplished. I quickly noticed his constant flitting around the office, his desk was always spotless (no contracts, invoices, plans, paperwork of any kind), he would sit in on production meetings and such and rarely participate. But would ALWAYS be on his cell phone. So, after meetings I would hop on FB just to see, and sure enough he spends production meetings posting on FB. He never seemed busy, but often peoples invoices would be paid weeks late due to him neglecting to “approve them”. If you are gay, your his best friend and part of the “click”. If you are straight, he won’t give you much attention. He was NEVER concerned about budgets or if a project was going over. Myself and a few others would often ask others working there, “what exactly does Robert do?”. The answer was always the same, “I’m not really sure”.. I’m sure he is making close to 6 figures and is hardly in the office. He is always on ships visiting to watch shows. I heard stories of how NCL received complaints about his lack of work in the past and when it got back to him, how he brought everyone into the board room to yell at them. Stating, “if you don’t like the way I do things, leave”. As far as many are concerned, Robert is a complete waste of NCL’s money! Then theres the Production Manager, Chris. This is a department that truly needs at least 2 people running it, if not more. Chris is SO over-worked, SO backed up with things, so backed up with approving invoices people aren’t paid in a timely fashion. Personally, I’d eliminate Roberts position and add at least 1, if not 2 more Production Managers."

"Misleading promos and deals. Always changing policy and procedure. Will make you work overtime if enough people don't volunteer. Change your schedule every 3-4 months. Won't work with you if you're a parent to young children, religious or trying to attend school. Never keep employees fully updated, which has us also misinforming the guests and agents. And you're the face of many departments so have to try and do everyone's job for less than adequate pay."

"Good company to work in... I was hired to review the current architecture and perform major Oracle, Mysql, Postgresql database upgrade and to fix architecture issues."

"I have worked for NCL for 5 years. I love working with my customers everyday. My pay avg is 45000 to 55000 a year. I enjoy coming to work everyday. The only negative is that the company does not attempt to build confidence, educate and assist PVP's in becoming better at their job. The coachs are challenged by their manager who does not have a positive attitude but tells everyone else to. They need to encourage and assist and not use a punitive method to score your performance. However, if you do the best job you can do and follow th"

"Office politics are the name of the game at Norwegian. Being good at you job, being friendly and on-time daily don't matter if "they" personally don't like you. Attention Contractors: they let you know EVERYDAY, you are a 'step-child'."

"I've worked at Norwegian Cruise Line. They are a company that drives on innovation. The Senior Vice President of sales listened to my idea and gave me the opportunity to build, develop and implement my idea into the company culture and day to day business."

What do you like about working at Norwegian Cruise Line?

"Innovation is key to the continous growth of a company."

Do you have any tips for others interviewing with this company?

"Be honest during the interview process. Due diligence in getting to know how the company is doing overall."

What don't you like about working at Norwegian Cruise Line?

"The room for advancement is limited at the management level."

What suggestions do you have for management?

"Management needs to be open and honest with team members at all times."

"They had problems in the past with dated product but in the last 10 years have turned it around."

"I would recommend working ship side verses land base employment"

"Upper Management is focus on cutting costs so much that it cut into the on board experience for the passengers."

"Do a better job qualify upper management positions before they are hired and quality control they once hired."

"Amazing personal growth. If I can do this, I can do anything."

"I live on the ship so I do not pay room and board which is great for banking money. I have met some of the greatest people from all over the world and at the end of the cruise saying good bye to some of the guests is like saying good bye to family."

"Be honest with your abilities. Be ready to work you ass off."

"Crew mess. 8-10 hours a day, 7 days a week for 5 months is really tough. On international ships they do longer contracts. By the end of the 5th month you are truely burnt out."

"Lead the team as opposed to managing them. Some managers don't communicate clearly what vision they have for the shift."

Norwegian Cruise Line Reviews FAQs

Is norwegian cruise line a good company to work for.

Norwegian Cruise Line has an overall rating of 3.9 Average Rating out of 5, based on over 18 Norwegian Cruise Line Review Ratings left anonymously by Norwegian Cruise Line employees, which is equal to the average rating for all companies on CareerBliss. 89% of employees would recommend working at Norwegian Cruise Line.

Does Norwegian Cruise Line pay their employees well?

Norwegian Cruise Line employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 12 Norwegian Cruise Line employees have shared their salaries on CareerBliss. Find Norwegian Cruise Line Salaries by Job Title.

How satisfied are employees working at Norwegian Cruise Line?

89% of employees would recommend working at Norwegian Cruise Line with the overall rating of 3.9 out of 5. Employees also rated Norwegian Cruise Line 4.0 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.3 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at Norwegian Cruise Line?

According to our data, the highest paying job at Norwegian Cruise Line is a Managing Director at $401,000 annually. Browse Norwegian Cruise Line Salaries by Job Profile.

What is the lowest paying job at Norwegian Cruise Line?

According to our data, the lowest paying job at Norwegian Cruise Line is a Barback at $12,000 annually. Browse Norwegian Cruise Line Salaries by Job Profile.

What are the pros and cons of working at Norwegian Cruise Line?

According to reviews on CareerBliss, employees commonly rated the pros of working at Norwegian Cruise Line to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Norwegian Cruise Line Reviews by Location

• Miami, FL 15 reviews
• Honolulu, HI 2 reviews
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• Rating 3.33 out of 5   6 reviews

Norwegian Cruise Line Reviews

• Rating 5 out of 5   Excellent 2   reviews ( 33 %)
• Rating 4 out of 5   Very Good 0   reviews ( 0 %)
• Rating 3 out of 5   Average 3   reviews ( 50 %)
• Rating 2 out of 5   Poor 0   reviews ( 0 %)
• Rating 1 out of 5   Terrible 1   reviews ( 17 %)
• Experienced Employee
• Mar 22 2021
• Overall Experience
• Aug 16 2019
• Apr 23 2018
• Manager / Director
• Jan 30 2018

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Working at Norwegian Cruise Line

Norwegian cruise line overview.

Norwegian Cruise Line is a hospitality company focusing on cruise travel, exotic destinations, and diverse customer experiences. Established in 1966, this American company has since grown to become an industry leader with 33,200 employees and an annual revenue of $4.8 billion. Headquartered in Miami, Florida, Norwegian Cruise Line offers unique travel experiences to its customers using its fleet of luxurious cruise ships.

The company is led by CEO Frank Jose del Rio and is known for its diverse staff demographics, with 46.5% female and 44.0% ethnic minority employees. Despite the lack of political diversity among its workforce, Norwegian Cruise Line boasts strong employee retention, with staff members typically staying with the company for 3.2 years. Although the average employee salary at Norwegian Cruise Line is $38,376 per year, it continues to thrive as a popular choice for cruise vacations and remains competitive with other luxury cruise brands such as Prestige Cruise Holdings, Oceania Cruises, and Regent Seven Seas Cruises.

Norwegian Cruise Line's Mission Statement

To world-class hospitality and innovation.

Norwegian Cruise Line employee reviews

Based on 5 ratings

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Based On 5 Ratings

Seeing the world

Family emergency you are unable to leave ship

Free laundry service

Friendly environment and wonderful people great place to start working

Management is very all over the place no structure

Discount on cruise for family and friends makes it enjoyable

They really care about their employes and they offer alot of crosstraining that way the crew omboard can grow

The salary is not that good at all and the job responsability is big , and the management is not following company policies in order to the job oportunities

Health care

I make a ton of money and build awesome relationships

work life balance

It is both challenging and fun. Each day usually comes with its' unique set of circumstances. In other words, there will always be situations that does not fit into the company's fixed pattern of routines in which case one will have to learn to quickly adopt and use good judgement for resolving unexpected issues.

Not always being able to meet the people you work and interact with over the phone.

Taking care the crew traveling to work onboard a vessel.

The team at Norwegian Cruise Line

• The key people at Norwegian Cruise Line is Frank Jose del Rio .

Norwegian Cruise Line Rankings

Norwegian Cruise Line is ranked #32 on the Best Hospitality Companies to Work For in Florida list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

• #32 in Best Hospitality Companies to Work For in Florida
• #13 in Best Hospitality Companies to Work For in Miami, FL
• #38 in Biggest Companies in Florida
• #10 in Biggest Companies in Miami, FL

Norwegian Cruise Line salaries

Rate Norwegian Cruise Line's fairness in compensating employees.

Norwegian Cruise Line diversity

• Norwegian Cruise Line has 33,200 employees .
• 47% of Norwegian Cruise Line employees are women , while 53% are men.
• The most common ethnicity at Norwegian Cruise Line is White (56%).
• 21% of Norwegian Cruise Line employees are Hispanic or Latino.
• 11% of Norwegian Cruise Line employees are Black or African American.
• The average employee at Norwegian Cruise Line makes $38,376 per year.
• Norwegian Cruise Line employees are most likely to be members of the democratic party.
• Employees at Norwegian Cruise Line stay with the company for 3.2 years on average.

Norwegian Cruise Line Financial Performance

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Norwegian Cruise Line currently has 4.8B in revenue. Norwegian Cruise Line's most recent quarter produced 2.2b (q2'2023).

Norwegian Cruise Line annual revenue

Highest paying norwegian cruise line competitors, are you an executive, hr leader, or brand manager at norwegian cruise line.

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Norwegian Cruise Line FAQs

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• Norwegian Cruise Line Miami Jobs

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• Norwegian Cruise Line

Zippia gives an in-depth look into the details of Norwegian Cruise Line, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Norwegian Cruise Line. The employee data is based on information from people who have self-reported their past or current employments at Norwegian Cruise Line. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Norwegian Cruise Line. The data presented on this page does not represent the view of Norwegian Cruise Line and its employees or that of Zippia.

Norwegian Cruise Line may also be known as or be related to Norwegian Cruise Line, Norwegian Cruise Line Holdings Ltd and Norwegian Cruise Line Holdings Ltd.