vacancies in tourism department

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This page is to provide information on vacancies available at and advertised by the Department of Tourism. Information includes application procedures and relevant application forms and documents.

The Department of Tourism is an equal opportunity, affirmative action employer. It is the department's intention to promote representivity (race, gender and disability), Candidates whose appointment, promotion, or transfer will promote representivity, will receive preference.

Procedures and information to apply

All applications must be submitted on a Z83 form accompanied by certified copies of qualifications, identity document (ID) as well as a comprehensive curriculum vitae (CV) in order to be considered.
Applications should be forwarded to the Director-General, Department of Tourism, Private Bag X424, Pretoria 0001, or hand delivered to: Tourism House, 17 Trevenna Street, Sunnyside
Consideration will be given to applicants who meet the minimum requirements of advertised posts.
Please note that it is the responsibility of applicants to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
If you have not been contacted within three months after the closing date of this advertisement, please accept that your application was unsuccessful.
The department reserves the right not to make an appointment.

Application Forms

current vacancies.

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WORK WITH US

The World Tourism Organization (UN Tourism) is the United Nations agency responsible for the promotion of responsible, sustainable and universally accessible tourism. Posts within the UN Tourism are filled following a careful competitive selection process that takes into account the candidates’ academic qualifications, international experience and language skills, among others.

Employment Conditions at UN Tourism

Basic facts, living in madrid, employment opportunities.

Internship Opportunities

Officials on Loan

Junior professional officer (jpo) programme at un tourism, competencies, values, diversity and inclusion.

We endeavor to achieve personal and professional growth for our personnel.

Remuneration : we offer an attractive and competitive remuneration package.

Onboarding : we facilitate your arrival at UN Tourism by offering valuable information on the conditions of service and your arrival at the UN Tourism Secretariat. Newly appointed members of personnel will undergo an induction training to assist them to settle down quickly in the new work environment.

Global health care : we offer a comprehensive medical insurance coverage, covering medical and dental expenditures globally for our staff members and service contract holders.

Holidays : we offer up to 30 days of annual leave per year, giving our personnel the work-life balance that is needed to recharge.

Pension : staff members of the Organization participate in the United Nations Joint Staff Pension Fund while service contract holders are covered by specific provisions for their pension contributions.

Tax-free salaries in Spain : salaries of staff members are normally exempt from national income taxes in Spain.

Human Resources Report 2020

UN Tourism is headquarted in one of the major tourism hubs in the world – Madrid, Spain. It is a forward-looking, modern city that embraces innovation and diversity. Moving to a new city, even to a new country, for a new job is exciting but it can also be challenging. As an international organization, UN Tourism is committed to looking after the needs of its personnel, not only in the workplace but also for assisting in the transfer to Madrid. To facilitate their relocation, new personnel will have access to a practical guide which includes basic information about Spain, accommodation, health care, public transportation, social activities, etc.

Interested applicants are requested to follow the specific instructions listed in each vacancy notice or call for expression of interest.

UN Tourism will only accept applications received through our web-based system. Applications sent by other means (e.g. post, email, etc.) or received after the deadline indicated for each employment opportunities, will not be taken into consideration.

Only candidates short-listed will be contacted . Short-listed candidates may be requested to take a competitive exam and/or competency-based interview as part of the final phase of the selection process.

Please note that receipt of applications will not be acknowledged, and any further correspondence will be initiated by UN Tourism. Roster/open applications are retained by UN Tourism for a maximum period of two years from the date of receipt.

Internship opportunities

Join our team and make a difference.

To be eligible for the UN Tourism Internship Programme, candidates are required to be enrolled in a university programme or have recently completed one. Internship participants do not received a remuneration from UN Tourism but may be eligible for a monthly stipend of EUR 500 to cover transportation expenses. Interns must be in possession of an all-risk insurance, valid for the duration of the internship. When necessary, the Organization may provide visa assistance, however, Interns are responsible for all other aspects related to their stay at the duty station for the duration of their internship.

Build your skills and get hands-on experience. Impact tourism globally. We welcome diversity.

UN Tourism may at times consider accepting Interns, depending on the student's qualifications and the demands of the work programme of the Organization. As a general rule, roster internship applications are retained by UN Tourism for a maximum period of one year from date of receipt. Candidates wishing to be considered for inclusion in the roster of Interns should complete the application form below.

Please note that receipt of applications will not be acknowledged, and any further correspondence will be initiated by UN Tourism.

UN Tourism Member States may send tourism experts and officials through the capacity-building option of the Organization, on a non-reimbursable loan basis, to participate in the activities of the Organization for a set period of time. This arrangement is formally being done through a Memorandum of Understanding (MoU).

The UN Tourism JPO Programme is a donor-funded programme that provides young professionals the opportunity to gain professional experience at UN Tourism. The UN Tourism JPO Programme is administered under an agreement established with UNDP in 2016.

Interested candidates should contact the relevant donors in their respective countries directly. More information about the UN Tourism JPO programme can be found on the official website .

To find various solutions to tourism issues, we need to ensure diversity and geographical balance so that the best solutions are put forward.

Our core competencies

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Planning and Organizing

Our core values

Promote Tourism for the Benefit of People and the Planet

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UN Tourism is committed to gender equality and inclusion. Our aim is to create and foster a more diverse, inclusive and gender-balanced workplace.

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Explore all the job opportunities at the Department of Tourism, Government of Kerala here. To know more details and apply, log in to Kerala Tourism's Online Job Portal .

Explore all the job opportunities at the Department of Tourism, Government of Kerala here

NEW Invited applications for the appointment of Temporary Staffs at Ramanilayam Guest House, Thrissur on contract basis

NEW Application are invited for the appointment of temporary staffs at Guest Houses - Aluva and Alappuzha (Last date: 12-07-2024)

NEW Invited applications for the appointment of Temporary staffs for the post of Housekeeping Staffs at Eco Lodge Idukki and Peerumeedu

NEW Kerala Tourism invites applications from lifeguards at various beaches in Kollam and Kozhikode

NEW Applications are invited from eligible candidates for appointment to the post of Principal in Kerala Institute of Hospitality Management (KIHM), Thalassery, Kannur District on Contract basis.

NEW Applications are invited for the appointment of Temporary staffs for the post of Housekeeping Staffs and Kitchenmetty at Eco Lodge Idukki and Peerumeedu

NEW Application for Temporary Staff Posts at Eco-Lodge Idukki and Peerumedu

Applications invited for lifeguard vacancies at beaches in Thiruvananthapuram and Ernakulam

NEW Applications are invited from eligible candidates for undergoing training at various Tourist Information Counters of the Department of Tourism across India | Apply Now

Applications invited for the temporary post of waiters, housekeeping staffs, kitchen matty and cook at Eco Lodge Idukki and Peerumeedu

Appointment to the post of Secretaries in District Tourism Promotion Councils in Kerala View Details • Click here to apply online

1. Applications are invited for the post of Assistant Cook at Guest House - Thiruvananthapuram/Kozhikode Read More Apply Now Educational Qualification:- 1. SSLC or equivalent AND 2. One year Food Production Craft Certificate from Food Craft Institute, Government of Kerala Work Experience:- Minimum 1 year as Cook/Assistant Cook in Hotels with 2 star classification and above. Vacancies:- Guest House Kozhikode - 3 (Subject to Government Approval) Guest House Thiruvananthapuram - 4 Total: 7

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99 Exciting jobs in travel and tourism- the ultimate travel job list!

If you are looking for jobs in travel and tourism then you have come to the right place! This article is the the ultimate guide that will teach you all about the different jobs in travel and tourism AND it provides you with relevant resources and links to places where you can find jobs that are being advertised right now!

If you know anything about the travel and tourism industry you will know that it is HUGE! You can read this article if you want to learn more about the structure of the travel and tourism industry and the different areas in which you can work. Because the travel and tourism industry is soooo big, it means that the opportunities are, well… endless! In this article I teach you about a wide range of jobs in travel and tourism- some of these jobs involve physically travelling, some involve living and working overseas and some involve working in travel but not actually travelling.

Note- If you are looking for jobs that allow you to travel specifically (but are not necessarily in the travel and tourism industry), you may find my article on jobs that allow you to travel the world more helpful. You may also be interested in my article explaining where to find jobs in travel and tourism , which has some helpful links for job searching.

What are the different jobs in travel and tourism?

Entertainer (singer, dancer, sports etc), sports instructor (skiing, diving, surfing etc), water sports operator, event planner, event security, theme park operative, resort representative/ holiday rep, events risk manager/ assistant, events sales manager, venue finder, tour operator, travel agent, ticketing agent, business and development manager/ assistant, bureau de change cashier, travel consultant, destination specialist (research and development), souvenir sales person, travel insurance sales person, travel writer, travel blogger, travel vlogger, travel influencer, social media manager, travel journalist, visitor information officer/ manager, travel photographer, holiday brochure producer, train driver, train assistant, driver (taxi, lorry, car), customer/ passenger service agent, ground handling agent, baggage handler, airport security officer, border force agent, flight planner, air traffic controller, flight dispatcher, airfield operator, transport engineer, car hire salesperson, cruise ship doctor/nurse/ paramedic/ healthcare assistant, children’s entertainer/ cabaret/ entertainer, production managers/assistants/ stage crew, food and beverage assistant/ manager/ chef, housekeeping/ cleaner, technical engineer, environmental officer, deck officer, security officer, human resources, computer system specialist, public health officer, marketing- photographer, videographer etc, casino staff/ spa staff/ salon staff, steward/stewardess, retail manager/assistant, housekeeper, nightclub staff/ bar tenders/ cleaners/ dj, casino workers/ cashiers/ operatives, front desk operative, receptionist, food and beverage workers, airbnb host, guest relations manager, tourism consultant, project manager, conservation specialist, tourism economist, tourism researcher, legal consultant, policy analyst, smart tourism developer, corporate social responsibility officer, teacher/ trainer, tourism development officer, human resources assistant/ manager, recruitment manager, marketing assistant/ manager, administrative assistant/ virtual assistant, finance/ account manager, contracting manager, jobs in travel and tourism.

There are so many jobs in travel and tourism- it is the biggest industry in the world after all! When most people think of jobs in travel and tourism they think of working as Cabin Crew, a Holiday Representative or on a cruise ship. And yes, these are popular jobs in travel and tourism, but there are actually many more opportunities as well!

This article provides you with a comprehensive overview of many of the jobs in travel and tourism. As much as I would love to claim that I have included all jobs here, this just isn’t possible because the travel and tourism industry is so big- but please do let me know of any that I might have missed in the comments at the end!

In order to make this article easier to navigate, I have organised the jobs in travel and tourism into 8 main categories, these are:

Jobs in events activities
Jobs in ticketing and sales
Jobs in marketing and promotion
Transport-based jobs
Cruise industry jobs
Hospitality jobs
Jobs in tourism development
Back office jobs

Please note that the list of jobs is not exhaustive and that some jobs may fall into more than one of the above categories.

Jobs in travel and tourism- Events and activities

There are many different jobs in travel and tourism that involve events and activities. Here are some of the most common-

There are a range of jobs in travel and tourism in the entertainment sector. Whether you are good at singing, making balloon animals, ballet or trampolining, there are many jobs in travel and tourism that will suit you!

Requirements- Specific skills according to entertainment method (e.g. singing or dancing)

Salary range- £12,000+ per annum

Useful resource- Entertainers Worldwide

If sports is your thing then you shouldn’t have too much trouble finding a job in travel and tourism! Sports tourism is a big deal and there are lots of opportunities to teach your chosen sport to others, from running surf lessons in Portugal to offering ski instructing in Japan to yoga teacher training courses in Costa Rica, there are lots of opportunities available.

Requirements- Skilled at your chosen sport, specific training qualifications may be necessary

Salary range- £15,000+ per annum

Useful resource- Indeed

Water sports is very popular at many seaside destinations and there are a range of opportunities for jobs ranging from renting out jet skis, to running speed boat tours to selling tickets for banana boat rides.

Requirements- Customer service and first aid training, ability to swim

Salary range- £12,000-£15,000 per annum

Useful resource- Water Sports Staff

A tour guide is a very popular job in travel and tourism. A tour guide is responsible for running tours of a particular area or attraction. This could range from day tours around Rome to month long tours across multiple countries in Africa. Some tour guides are employed by a travel organisation and other work independently. Recently, many travel bloggers have started to run tours too.

Requirements- Knowledge of the local area, customer service skills

Salary range- £15,000-£40,000 per annum

An event planner is someone who plans events! They will coordinate all aspects of professional meetings and events, such as weddings, sporting events, concerts, conferences etc. They often choose meeting locations, arrange transportation, and coordinate many other details.

Requirements- Experience in event planning

Salary range- £22,000-£40,000 per annum

Useful resource- Caterer

There is usually some degree of security that is required at events, especially big events such as football matches or concerts. Typically at such events there will be a whole team of security staff, this might include: general security guards, bodyguards, gatekeepers, crowd control, mobile patrol, and armed guards.

Requirements- Security training

Salary range- £15,000+ per annum depending on position

Useful resource- e4s

Theme parks are big places, meaning that they have lot of jobs in travel and tourism! The most obvious job is operating rides, however there are also lots of other opportunities within a theme park working as an entertainer, food and beverage assistant, ticket sales, cleaning and more.

Requirements- Customer service experience

Salary range- £12,000+ per annum depending on position

Most tour operators will hire Resort Representatives, also known as Holiday Representatives, to represent the holiday company in destination. These representatives will usually have accommodation provided for them in resort and this work is often seasonal (i.e. you will work during winter for a ski resort and during summer for a summer sun resort).

Their main responsibilities are to provide customer service to holiday makers, deal with any problems that might occur, conduct welcome meetings and to sell excursions. There are also Airport Representatives who are responsible for airport transfers and Children’s Representatives who work with children and run children’s clubs and activities.

Requirements- Customer service skills

Salary range- £15,000-£22,000 per annum

Useful resource- TUI Reps Guide

A risk manager is an important job in travel and tourism. A Risk Manager will be responsible for managing the risk to an organisation, its employees, customers, reputation, assets and interests of stakeholders. Their job is to identify and assess threats to an organisation, put plans in place for if things go wrong and decide how to avoid, reduce or transfer risk.

Requirements- Knowledge of risk management

Salary range- £30,000- £45,000 per annum

Useful resource- Prospects

An Events Sales Manager is responsible for sales related to events. This includes: account management, business development, market research, sales prospecting, public relations, customer relationship management, event planning and coordination, logistics oversight, revenue management, and communications. Event Sales Managers also prepare proposals for clients and maintain event records.

Requirements- Management and events experience

Salary range- £30,000-£45,000 per annum

Finding appropriate venues is a very important part of organising an event! For some large companies they may hire a member of staff specifically for this purpose.

Requirements- Knowledge of events and venues

Salary range- £15,000-£35,000 per annum

Useful resource- Event Job Search

Jobs in travel and tourism- Tickets and sales

There are many jobs in travel and tourism that involve tickets and sales- in fact, some might argue that selling tickets to attractions, accommodation options, transport etc is at the heart of the travel and tourism industry! Here are some jobs in travel and tourism that fall under this category-

A Tour Operator is a person who comes up with ideas for holidays. Tour Operators will conduct research into this, design the holiday itinerary and content, prepare contracts, organise accommodation and transport and make arrangements for necessary guides, tour leaders or resort reps etc. They will then market the package and sell to travel agents .

Requirements- Knowledge of the travel industry

Salary range- £25,000- £40,000 per annum

Useful resource- Travel Trade Jobs

Being a travel Agent is one of the most popular jobs in travel and tourism. A Travel Agent sells holidays to tourists . This could be from a desk in a high street travel agent, phone the phone in a call centre or from behind a computer for online travel agents.

In recent times we have seen many independent travel agents starting up their own businesses too- these usually work from home and are small businesses.

Requirements- Knowledge of GDS systems and inventories

Salary range- £25,000-£40,000 per annum

Useful resource- Travel Weekly

There are many Ticket Agent jobs in travel and tourism found in different sectors including: rail, airlines, bus companies, cruise lines and tourist attractions . Ticketing agents are responsible for making and confirming travel arrangements for passengers. They are employed by railroads, airlines, bus companies, and cruise lines. Ticketing Agents will typically sell tickets in terminals, plan routes using computers and manuals, and calculate ticket costs.

Salary range- £12,000-£24,000 per annum

Every business needs a person or people behind the scenes who are responsible for business development and growth and whilst you might not see these people very often (because they often work behind the scenes), this is actually one of the most important jobs in travel and tourism! Business Development Managers develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects. They also make sales projections and forecasting revenue, in line with projected income.

Requirements- Knowledge of businesses, preferably a degree or higher level qualifications

Salary range- £40,000+ per annum

Bureau de Change cashiers process cash transactions from customers in national and foreign currencies. They provide information on the conditions and exchange rates for buying and selling foreign currencies, make deposits of money, record all foreign exchange transactions and check for money validity.

Salary range- £12,000-£18,000 per annum

Useful resource- Travel Trade Recruitment

Consultants (in travel and tourism as well as other industries) are generally there to provide advice and guidance- they are seen an experts in their field. Therefore, Travel Consultants are responsible for providing advice and guidance on- you guessed it- travel. They will often meet with clients to discuss and learn about their travel requirements and then advise the clients about suitable travel options in accordance with their needs, wants and capabilities.

Requirements- Expert level knowledge in travel and tourism

Salary range- £40,000-£55,000 per annum

Useful resource- Travel Counsellors

A destination specialist is exactly as it sounds- a specialist of a particular destination. This person will be responsible for providing advice and guidance relevant to a particular destination. They will assist the Business Development Manager and may also work closely with Tour Operators and Travel Agents, depending on their specific role.

Requirements- Expert knowledge of a specific destination

Salary range- £40,000- £55,000 per annum

Useful resource- Flight Centre Travel Academy

One of the jobs in travel and tourism that people often forget about is a souvenir sales person. Most of us will purchase some souvenirs on our travels and therefore there is a need for someone to sell these souvenirs.

Souvenir sales people range from independent people who may sell ice creams on the beach, to high street shops to duty-free chains. Some people sell souvenirs online too.

Requirements- sales skills, customer service skills

Salary range- £12,000- £18,000 per annum

Having adequate travel insurance is essential when we travel, and because most people will buy travel insurance, there needs to be lots of sales people to sell it to them! A Travel Insurance Sales Person will often work in an office or from home, making sales from their phone or computer. They will often be paid commission- meaning that the more travel insurance they sell, the more money they earn.

Requirements- Sales skills

Salary range- £15,000- £25,000 plus commission per annum

Jobs in travel and tourism- Marketing and promotion

There are many jobs in travel and tourism that fall within the marketing and promotion category, after all, it’s all good and well creating amazing products and services, but if nobody knows about then then they won’t sell! Here are some of the major jobs in travel and tourism that involve marketing and promotion-

Travel writing is an important job in travel and tourism. Whether you are writing a travel-based novel, an informative blog post, an article for a magasine or a guidebook, there is a big demand for travel writing.

Many travel writers work on a freelance basis, meaning that they are self-employed and they contract their work to various parties such as magasines or websites.

Requirements- Excellent writing skills, experience and qualifications in journalism

Salary range- £15,000- £50,000 per annum

Useful resource- Smart Blogger

Travel blogging has become increasingly popular (and competitive!) and recent years. A travel blogger may have their own blog or they may write for other blogs, or both. Travel blogging isn’t just about writing- it is about developing a brand, maintaining a website, managing social media and promotion, selling things (online courses, merchandise, affiliate products (e.g. cameras, tickets to tourist attraction, hotel bookings) etc). It can take years to grow a travel blog to a point where you can make a reasonable income.

Requirements- Ability to manage your own time, writing skills

Salary range- £0- £100,000 per annum

Useful resource- Wanderlust

A travel vlogger is someone who creates video diaries of their travels, they will often post content on YouTube, although they can also use alternative platforms if they choose to do so. This job requires technical filming equipment and video editing skills. As with blogging, it can take years for a vlogger to build a big enough audience to make money. Money is usually made from paid sponsorships and adverts as well as products sales (e.g. online courses, merchandise, affiliate products (e.g. cameras, tickets to tourist attraction, hotel bookings), Patreon membership etc)

Requirements- Video editing skills, ability to present yourself appropriately on camera

Useful resource- Career Pilot

A Travel Influencer is essentially any person who has ‘influence’. This is usually related to people who have large followings on their social media or websites. Being a Travel Influencer can take a lot of time (it can take years to build a social following) or a person could reach fame overnight when a post goes viral or when they attract the attention of mainstream media or other major Influencers. An Influencer will usually make money by collaborating with brands to promote their products and services- this could be hotels, clothing companies, tourist boards and tourist attractions to name just a few.

Requirements- Some knowledge of social media marketing, ability to develop a brand and willingness to be in the public eye

Useful resource- Unchartered Backpack

There are also ‘behind the scenes’ jobs in the social media scene too- major Influencers and organisations will often hire social media managers and administrative staff to help manage their workload. These roles will involve conducting research into trends, hashtags etc and analysing which posts work well, which times of day are best to post etc. They will be responsible for scheduling social media and responding to comments.

Requirements- Social media expertise, qualifications in marketing

Salary range- £15,000- £35,000 per annum

Useful resource- Digital Marketing Institute

A Travel Journalist is a journalist who focusses their writing on travel-related content. Journalists will usually work for a newspaper, magasine or other media outlets, such as a website or for a TV production company. Their main job is to research and report on a particular issue or subject, this could include interviewing people, looking through data archives and reviewing existing literature. May journalists work on a freelance basis and will write proposals for projects that they would like to work on before being accepted.

Requirements- Journalism qualification, writing and research skills

Salary range- £23,000-£45,000 per annum

Useful resource- The Guardian

All visitors to an area will require some kind of information, whether that is a tourist map, appropriate signage, guidebooks or recommendations. Therefore, it is important that there are staff who can help to provide this information! Tourist information centres are a popular place for tourists to visit and staff who work here will provide information and guidance, conduct research, help tourists to make bookings and act as an ambassador for the local area.

Requirements- Knowledge of the local area

Useful resource- National Careers

Many people do not think of photographers when they think of jobs in travel and tourism, but it is actually a very important and common role! Travel photography is big business- there are jobs for professional photographers to take photos for art purposes as well as for marketing- from Instagram posts through to holiday brochures.

Requirements- Photography skills

Salary range- £18,000- £39,000 per annum

Useful resource- The Wandering Lens

Whilst we get most of our information from the Internet these days, there is still a place for holiday brochure…. and somebody has to produce them! Well, actually there is a whole team of people who work to produce a holiday brochure including graphic designers, copywriters, photographers, researchers and the printing and distribution team.

Requirements- Knowledge of graphic design/ copywriting/ printing

Salary range- £15,000+ per annum depending on specific role

Useful resource- Pitched

Jobs in travel and tourism- Transport

Transport is a fundamental part of the tourism industry, and as such it is no surprise that there are many jobs in travel and tourism that are connected to transport. Here are some of the most common transport-based jobs in travel and tourism-

A Pilot is responsible for the safe operation of an aircraft. He/she will plan the route and communicate with Flight Traffic Control to safely navigate the aircraft from one destination to another. There are different ranks for pilots, most will begin as a First Officer and some will then work towards becoming a Captain.

Training to be a pilot is a barrier for many people as the costs to do so are very expensive (£100,000+). There are no student loans available for such training.

Requirements- Be a fully qualified pilot with current license to fly

Salary range- £40,000-£80,000 per annum

Useful resource- Aviation Job Search

Cabin Crew, also referred to as Flight Attendants, are responsible for the safety of passengers onboard an aircraft. Cabin Crew will undertake intense training on how to deal with accidents and emergencies and will be tested on their knowledge regularly. They are also responsible for providing customer service to passengers and will assist with boarding and disembarkation, serving food and drinks and selling duty-free items.

Requirements- Customer service skills and experience

Salary range- £15,000-£35,000

Useful resource- All Flying Jobs

A Train Driver is responsible for the safe passage of people on the train.

Requirements- Train driving license

Salary range- £40,000-£60,00

A Train Assistant is someone who undertakes general duties onboard a train, including providing customer service to passengers, selling food and drink and dealing with any onboard issues that may arise.

Salary range- £14,000-£18,000 per annum

While some people may not think about drivers when they think about jobs in travel and tourism, drivers are actually very important! From lorry drivers who transport the goods that are used for tourism to taxi and Uber driver, the travel and tourism industry would not function without them!

Requirements- Driving license

Salary range- £12,000-£35,000 per annum

Useful resource- Day Insure

Working as a Ticketing Agent is one of the most important jobs in travel and tourism- because there are many tickets that need to be sold! Ticketing agents could be based at the airport, in a travel agency or in an office selling tickets online.

Salary range- £15,000- £25,000 per annum

A Customer Service Agent is another one of the most important jobs in travel and tourism. This is a customer-facing role that involves providing customer service. Customer Service Agents can work in different parts of the travel and tourism industry but this title is most commonly used in the airport as the title used for staff who work in the check in area.

Salary range- £15,000-£25,000 per annum

Useful resource- Menzies Aviation

A Ground Handling Agent is another job title that is used at airports. These are the people who work facilitate the smooth operation of airline services on the ground. Their main responsibilities are to accept, handle, load, unload, transfer, or otherwise processing cargo, passengers or baggage.

Requirements- Customer service experience, organisation skills

Salary range- £18,000- £30,000 per annum

Useful resource- British Airways

A Baggage Handler is responsible for loading and unloading baggage from the aircraft. They will drive vehicles that carry large amounts of baggage and check outgoing baggage against flight lists, transport it, and load it onto the aircraft using lifting equipment.

Requirements- Physical ability to lift heavy luggage

Salary range- £15,000- £22,000 per annum

Useful resource- Aviation Jobs

Airport Security Officers are responsible for making sure that everyone obeys the rules and regulations in relation to security at the airport. This includes checking passengers, baggage and cargo for any potential security threats.

Requirements- Relevant security training

Useful resource- Heathrow Airport

A Border Force Agent checks that all passengers meet the criteria for entry into the country. They will check passports and travel documents of all passengers arriving into the country, this could be by sea, air or rail . They are also responsible for detecting and intercepting prohibited goods.

Requirements- Relevant Border Force training

Salary range- £22,000- £32,000 per annum

Useful resource- Gov.uk

A Flight Planner is responsible for the strategic planning of fleets, routes and staff for an airline or airport.

Requirements- Experience with airport or airline planning

Salary range- £30,000- £40,000 per annum

Useful resource- Careers in Aerospace

It can be argued that working as an Air Traffic Controller is one of the most stressful jobs in travel and tourism! Members of ATC are responsible for the safe navigation of aircraft in the skies. They are required to use radar, computers, or visual references to monitor and direct the movement of the aircraft in the skies and ground traffic at airports.

Requirements- A degree, Air Traffic Control training

Salary range- £40,000- £100,000 per annum

Useful resource- NATS

A Flight Dispatcher is responsible for making sure that the aircraft is ready for departure. They will undertake a number of checks to ensure that the aircraft is fit to fly and provide the Pilots and Cabin Crew with the relevant information (e.g. weather reports, flight plans, passenger list).

Requirements- Ability to work under pressure, good organisation skills

Salary range- £20,000- £35,000 per annum

A Loadmaster is required to plan how items and people should be loaded into the aircraft. This includes mathematically planning the correct placement of both cargo and passengers whilst also ensuring passenger comfort and safety and securing cargo.

Requirements- Relevant training, mathematical skills

Salary range- £25,000- £38,000 per annum

An Airfield Operator is responsible for ensuring the safe take off and landing of aircraft, maintaining navigational aids, performing inspections and communicating with air traffic control.

Requirements- Aviation experience and knowledge

Useful resource- AOPA

A Transport Engineer will undertake any relevant maintenance and repair work on the mode of transport. This include motor vehicles, trains, ships, boats and aircraft.

Requirements- Engineer training and qualifications

Salary range- £35,000- £50,000 per annum

Useful resource- Transport Engineer

Car hire is big business and there are a number of positions for jobs in travel and tourism in this sector. This includes Car Hire Salespersons, Car Hire Managers and the relevant administration positions that are connected with the car hire business.

Requirements- Sales training

Useful resource- Enterprise

Jobs in travel and tourism- Cruise industry jobs

Cruise tourism is BIG business and it is no wonder that there are so many jobs in travel and tourism that are based in the cruise sector. There are thousands of cruises that travel around the world each year, each with their own style and types of passengers. Some cruise ships are as big as small cities, with everything onboard from restaurants and bars and swimming pools to theme park rides, casinos and beauty salons. Because of this, there are a job of jobs in travel and tourism that fall within the cruise sector.

If you are looking for cruise ship jobs that are being advertised now, I recommend visiting the All Cruise Jobs website .

Here are some of the main jobs in the cruise sector-

If anybody needs medical attention onboard a cruise ship, there will be a team of medical professionals ready to help. This includes doctors, nurses, healthcare assistants and paramedics.

Requirements- You will need to be trained in these roles before you apply for a job on a cruise ship.

Salary range- £12000+ per annum

Useful resource- Cruise ship medicine

The Pursers department is the centre of hotel operations onboard a cruise ship. This involves a variety of roles and management of hotel accounts, shore excursions, and shipboard personnel operations such as the Crew Office. This is usually a customer-facing role that involves providing high levels of customer service guests, assisting with account inquires, resolving customer service issues, and answering telephone calls.

Requirements- Managerial experience or training, experience of working on a cruise ship

Salary range- £35,000- £60,000 per annum

Useful resource- Cruise ship jobs

There are a range of jobs in travel and tourism that fall under the entertainment category. On a cruise ship there are positions in children’s entertainment, taking part in cabaret activities (e.g. singers, dancers, actors) and other general entertainment such as comedy shows or magicians.

Requirements- experience in the entertainment industry

Useful resource- Entertainers Worldwide Jobs

These are the people who are involved in the behing-the-scenes side of entertainment onboard a cruise ship. The Production Manager will coordinate productions and members of their team will have a range of specific tasks relating to the smooth running of the entertainment onboard the cruise ship.

Requirements- Experience in entertainment production

Useful resource- All Cruise Jobs

There are many jobs in travel and tourism that involve working with food and beverages in the cruise sector and other areas too. This ranges from bar staff, waiters and glass collectors to managers and chefs.

Requirements- customer service experience, chef experience/training

Useful resource- Cruise Ship Job

Housekeeping and cleaning is one of the most important jobs in travel and tourism and is found in every sector, including cruise! There will usually be a team and some members of the team will hold leadership responsibilities.

Requirements- none

Technical engineers are responsible for the efficient and cost-effective operation and maintenance of machinery and equipment onboard the cruise ship. This covers a wide range of areas including power generation and propulsion; heating and air conditioning; and deck, hotel, and entertainment support systems.

Requirements- Technical training

Salary range- £25,000+ per annum

The Environmental Officer is responsible for ensuring that the procedures concerning the environmental aspects of the ship and pest control are implemented correctly. They are also involved with environmental audits and monitoring the proper management of chemicals on board.

Requirements- Environmental management training/ qualifications

Salary range- £30,000+ per annum

Useful resource- P&O Cruises Environmental Overview

The primary responsibilities of the Deck Officer is to ensure the safe navigation of the cruise ship. They will also be responsible for health and safety and security aspects of the ship’s operations, including guests, officers, crew and staff members.

The head of the department is the Captain, the highest ranking person aboard. This is then followed by 1st, 2nd, 3rd Officers; Safety Officer; Security Officer; Deck Cadet and Deck Ratings – Boatswain/Bosun, Carpenter, Able Seaman Unlimited, Ordinary Seaman Entry Level and Deckhand.

Requirements- Relevant training/ qualifications and experience

Safety and security is another important area of jobs in travel and tourism. Onboard a cruise ship there are a number of jobs that focus on the safety and security of passengers onboard, such as Security Officer, Security Guard and Surveillance Officer.

Requirements- Relevant training and experience

Salary range- £15,000 + per annum

Many people forget about the essential jobs that are required on a cruise ship! If a pipe leaks or a toilet gets blocked, a plumber is in need!

Requirements- Plumbing training and qualifications

The onboard Human Resources team works in conjunction with the shoreside Employee Relations team to implement and uphold all HR policies and initiatives. Responsibilities of HR staff include overseeing Crew Welfare, creating an effective work environment and supporting shipboard and shoreside management teams.

Requirements- HR training and qualifications

The IT Officer is responsible for the maintenance, operation, and support of onboard computer systems, mobile devices, physical and virtual servers, networks, point-of-sale terminals, network equipment, and peripherals.

Requirements- IT training and experience

Salary range- £20,000+ per annum

Useful resource- All Cruise jobs

The Computer System Specialist is responsible for all onboard computer systems. This includes installing and configuring new PC system hardware, upgrading existing hardware, and supporting mobile devices. The Computer System Specialist works closely with the IT Officer to ensure all onboard systems perform at optimum levels.

Requirements- Customer service skills, IT/computer skills

Useful resource- Princess Cruise Jobs

A Public Health Officer will monitor shipboard public health and infection control procedures. They ensure compliance and implementation of procedures associated with communicable diseases, illnesses and most recently the COVID-19 pandemic- this has become a very important job in travel and tourism over the past couple of years!

Requirements- Relevant public health qualifications and experience

Salary range- £35,000+ per annum

Every cruise ship will have a marketing department. Within this department there are a range of roles ranging from general marketing managers to photographers and videographers.

Requirements- Training and qualifications in marketing/ photography and videography skills and experience

There are a range of hospitality-based staff that can be found onboard a cruise ship too. This includes people who work in the casino (e.g. money change, game assistants etc), and staff who work in a spa or salon (e.g. masseuses, hairdressers, beauty technicians).

Requirements- Relevant skills and qualifications for the post (e.g. hairdressing qualification)

The Deckhand is responsible for maintenance/cleaning of the interior/exterior of the cruise ship. The deckhand will also assist with bridge watch/navigation, perform hourly security patrols including nightly engine room inspections, and will assist with general boat operations.

Requirements- Mechanical skills

Cabin stewards/ stewardesses are responsible for keeping passengers’ cabins clean and tidy. Duties include vacuuming, changing sheets, washing windows, cleaning bathrooms etc.

There are many jobs in travel and tourism that involve retail. Onboard a cruise ship there will be a range of shops that will need staff- from retail assistants to retail managers.

Requirements- retail experience, good customer service skills

Jobs in travel and tourism- Hospitality

Whilst the hospitality industry is an industry in itself, many of the jobs that are classified as being hospitality can also be in the travel and tourism industry- tourists need to eat, sleep and be entertained after all! So here are some of the major jobs in travel and tourism that come under the hospitality umbrella-

Housekeepers are responsible for cleaning and reporting any safety hazards to the person in charge. They will undertake duties such as hoovering, polishing, emptying bins, changing bed sheets etc.

Requirements- None

Salary range- £12,000- £15,000 per annum

There are several jobs in travel and tourism that are related to the nightlife scene- this includes DJs, Bar Staff, Glass Collectors, Cleaners, General Manager etc. All of these members of staff will have their own individual responsibilities.

Salary range- £12,00+ per annum depending on experience

Casinos are popular places for tourists to visit, especially in destinations such as Las Vegas or Monaco. There are a number of jobs that workers can do within a casino, including people who help to run and operate the games/machines, security guards, customer service representatives, cashiers and cleaners.

Salary range- £12,000+ per annum depending on experience

A Front Desk Operative is a person who is the first point of contact for all customers of a business. Their responsibilities will general include greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.

A Receptionist is usually the first person that you will meet when entering a business, for example a hotel. Their main responsibilities include greeting visitors, answering telephones, taking messages, scheduling appointments, filing and maintaining documents, providing information to various people, making travel arrangements, running errands and performing various administrative tasks.

Salary range- £15,000- £20,000 per annum

If you are working in food and beverage, you have one of the most important jobs in travel and tourism…. because we all need to eat! There are plenty of jobs related to food and drink, from Waiters and Bar Staff to Chefs and General Managers.

Requirements- Customer service skills, specialist skills e.g. culinary

Airbnb isn’t just a place for tourists to stay, it is a travel and tourism business for property owners! Many people have bought properties in recent years with the intention of renting them out to tourists for a profit. This can be a great way to make money and to run your own business. There are also jobs in cleaning Airbnb properties, managing Airbnb properties and marketing Airbnb properties. There are also a range of alternatives to Airbnb that work on the same or similar business models.

Requirements- Must have the initial capital to purchase a property

Salary range- Varies depending on how many Airbnb properties you have and where they are located

Useful resource- Airbnb

A Chef is in charge of organising and preparing food in the kitchen. This includes studying recipes, setting up menus and preparing dishes.

Requirements- Culinary skills

Salary range- £18,000+ per annum depending on quality of the restaurant

Useful resource- Chef jobs

A Guest Relations Manager is responsible for facilitating open lines of communication between staff and guests. They will oversee other team members including receptionists, concierges, housekeepers, and wait staff.

Requirements- Managerial experience and training

A Concierge is a person who works for a building or hotel undertaking receptionist duties and assisting guests with checking in and moving luggage etc. They will also provide information and deal with guest queries.

Jobs in travel and tourism- Tourism development

There are many jobs in travel and tourism that focus on tourism development. Tourism development is very important- we need to make sure that tourism is planned in a way that will make money for local businesses, whilst not having a negative impact on the environment, economy and society. Jobs in travel and tourism in this sector will usually play a key role in ensuring sustainable tourism .

A Tourism Consultant is a person who will provide expert guidance and advice. they are very knowledgeable in their field and can command high salaries as a result. Tourism Consultants may work for Governments or for specific organisations.

Requirements- Expert knowledge in the relevant field

Useful resource- Acorn Tourism

Many jobs in travel and tourism are related to various projects, and each project will require a manager! This could be managing the opening of a new restaurant, managing team training and development or managing the development of a new resort to give a few examples.

Requirements- Expert knowledge in specific field, management experience

Conservation is one of the most important jobs in travel and tourism, this is because if we do not protect the things that we are going to see (the beach, the mountain, the animals etc) then there will be no tourism in that destination in the future! Conservation Specialists will have expert knowledge in the environmental impacts of tourism and will usually have a specific focus e.g. turtle conservation or sloth rehabilitation.

Requirements- Expert knowledge of conservation, degree or higher

Salary range- £35,000- £50,000 per annnum

Useful resource- Responsible Travel

Every industry needs economists, and travel and tourism is no different! The duties of a Tourism Economist is varied, but some common tasks include researching economic issues related to the tourism industry; conducting surveys and collecting data; analysing data using mathematical models, statistical techniques, and software; presenting research results in reports, tables, and charts; interpreting and forecasting market trends and advising businesses and governments.

Requirements- Expert in economics, degree or above

Salary range- £40,000- £80,000 per annum

Useful resource- Economist

Conducting research is another one of the most important jobs in travel and tourism that often goes unnoticed. In order to make sure that the tourism industry is built on a strong platform and that it will be sustainable, it is imperative that Researchers are employed. Tourism Researchers may focus on specific niches or they may conduct more general research. Some Researchers will work in the field and other may work in academia.

Requirements- Excellent research skills, higher level degree or PhD

Salary range- £35,000- £45,000 per annum

Useful resource- TTRA

There is also the need for Legal Consultants and representatives in travel and tourism in just the same way that these are needed in any other industry. This will include consultancy roles as well as legal professions such as lawyers and solicitors.

Requirements- Legal training and qualifications

Salary range- £40,000- £60,000 per annum

Useful resource- The Lawyer

There is also the need to have staff who specialise in policy. Travel and tourism businesses have to abide by policies and laws of the destinations in which they are located as well as the destinations in which they operate (e.g. a hotel business may be based in the UK but have hotels all over Europe).

Requirements- Expert in policy. Degree or above.

Useful resource- The Johnson Group

As I explain in my article about the biggest jobs in travel and tourism in 2022 and beyond , smart tourism is an integral part of our tourism industry and it is set to grow. Smart tourism is when we use technology to enhance productivity and to enhance the tourist experience. If technology is your thing, then this job in travel and tourism is set to boom in the coming years!

Requirements- Skilled in IT and technology, degree

Salary range- £25,000- £45,000 per annum

Useful resource- Tourism Teacher

A Corporate Social Responsibility Officer is responsible for planning and implementing business strategy. This may often has a specific focus on social responsibility- the concept that a business has a responsibility to do good. It could involve putting together and implementing practices such as environmental impact reports, liaising with and working with members of the local community and developing an overall responsible business.

Requirements- Knowledge of CSR, business degree or equivalent

Useful resource- Guardian

We all need to learn! Therefore Teachers and Trainers are some of the most important jobs in travel and tourism! This could include a classroom Teacher or Lecturer who teaches students about sustainable tourism management or somebody who provides practical workplace training, such as a Cabin Crew trainer.

Requirements- Teaching/ training qualification

A Tourism Development Officer if responsible for ensuring that tourism development takes place in an appropriate way. They will review relevant policy and regulation, ensure the correct documentation and procedures are followed and plan for the most appropriate way to develop tourism provision in a given area.

Requirements- Expert knowledge in tourism development, a degree

Useful resource- UNWTO

Jobs in travel and tourism- Back office jobs

Last but not least, we must not forget about the behind-the-scenes jobs in travel and tourism! Here are some of the most common-

Members of the Human Resources team are responsible for the daily administrative and HR duties of an organisation. They assist with recruitment and record maintenance for payroll processing as well as provide clerical support to all employees.

Requirements- Administrative Capabilities

Whilst recruitment may be undertaken by the HR team in smaller organisations, many large travel and tourism organisations will employ staff members to work specifically with recruitment, for example airlines. A Recruitment Manager will oversee all of the recruitment process, contracts and onboarding process for new staff.

Requirements- Managerial experience

Salary range- £35,000- £55,000 per annum

Useful resource- Aero Professional

As I mentioned earlier in this article, marketing is big business in travel and tourism and there are many jobs in this field. Many people will start off as a Marketing Assistant, preparing and managing marketing material and conducting analysis on marketing campaigns, and they will progress on to become a Marketing Manager.

Requirements- Marketing experience/ degree

Salary range- £18,000+ per annum depending on position

There are many administrative jobs in travel and tourism. These have traditionally been office-based jobs, whereby staff will undertake various tasks such as taking notes, recording information, completing spreadsheets etc. However, recent years have seen a number of administrative positions that are undertaken remotely arise, often referred as as a Virtual Assistant.

Requirements- Ability to conduct administrative tasks

Useful resource- Upwork

All business have books that they need to manage and many businesses will hire staff especially to do that. Finance or Account Managers are responsible for monitoring income and expenditure and ensuring that all finances are adequately recorded. They will also undertake/facilitate annual tax returns and any other relevant documentation.

Requirements- Financial knowledge/ qualifications

It is inevitable that travel and tourism businesses will have to create and sign relevant contracts and it some cases it is necessary to employ a Contracts Manager to do this. They are responsible for administering and managing contracts and ensuring that contracts move quickly and smoothly from creation to negotiation to execution.

Requirements- Contracting knowledge

Now that you have seen all of the jobs in travel and tourism that are available to you, it’s time to brush up on your subject knowledge and employability skills! Here are some articles that you may find helpful-

Where to find a job in travel and tourism
10 jobs in travel and tourism that will BOOM in the coming years
Digital nomad jobs- A complete list
How to earn £30,000 per month as an influencer

GTDC reservations: 0832-2438866 / 2438002 Tourism Helpline : 1364

Government PH

Helpful website for every filipino, department of tourism (dot) nationwide hiring 2024 | apply online.

Department of Tourism , Jobs 2

The Department of Tourism (DOT) has an ongoing nationwide hiring. You can apply through their online application platform.

Department of Tourism Nationwide Hiring

The DOT’s Human Resource Division encourage and welcome qualified applicants regardless of age, sex, sexual orientation and gender identity, civil status, disability, religion, ethnicity, or political affiliation to apply for the vacant positions in different regions.

The following are some of the available plantilla or permanent positions:

Internal Auditing Assistant (Salary Grade 8 – PhP 19,744/month)
Administrative Assistant III (Salary Grade 9 – PhP 21,129/month)
Tourism Operations Officer I (Salary Grade 11 – PhP 27,000/month)
Administrative Officer II (Salary Grade 11 – PhP 27,000/month)
Legal Assistant II (Salary Grade 12 – PhP 29,165/month)
Supply Officer II ( Salary Grade 14 – PhP 33,843/month)
Tourism Officer II (Salary Grade 15 – PhP 36,619/month)
Administrative Officer IV (Salary Grade 15 – PhP 36,619/month)
Accountant II (Salary Grade 16 – PhP 39,672/month)
Senior Tourism Operations Officer (Salary Grade 18 – PhP 46,725/month)
Creative Arts Specialist III (Salary Grade 18 – PhP 46,725/month)
Budget Officer III (Salary Grade 18 – PhP 46,725/month)
Supervising Tourism Operations Officer (Salary Grade 22 – PhP 71,511/month)
Department Legislative Liaison Specialist (Salary Grade 22 – PhP 71,511/month)
Chief Tourism Operations Officer (Salary Grade 24 – PhP 90,078/month)
Attache I (Salary Grade 24 – PhP 90,078/month)

Read Also: Salary Grade 2024 | Based on Salary Standardization Law

70+ Available Positions in DOT

Citing an example for Tourism Operations Officer I (SG11)

Place of Assignment: Tourism Regular Division, National Capital Region (NCR) Regional Office
Plantilla Item Number: OSEC-DOTB-TOO1-5-1998
Education: Bachelor’s Degree relevant to the job
Training: None required
Experience: None required
Eligibility: CS Professional or Second Level Eligibility

If you are qualified to several positions, you can apply up to three (3) maximum positions.

How to Apply for the DOT Job Opportunities

Sofia C. Pagsuyuin
Chief, Human Resource Division
Department of Tourism, 351 Sen. Gil Puyat Avenue, Makati City 1200
Fully accomplished Personal Data Sheet (PDS) with Work Experience Sheet (WES) and recent passport-sized picture
Performance rating in the present position for the last rating period (if applicable)
Photocopy of Certificate of Eligibility / Rating / License
Photocopy of Transcript of Records
Photocopy of Training Certificates
For applications sent through an email, the subject should be read as: “Position Applied <space> Item Number <space> Full Name of Applicant” (e.g. Tourism Operations Officer I OSEC-DOTB-TOO1-5-1998 Juan Dela Cruz)
Complete your application by accomplishing the Online Application Form ( visit the link ).

Here are some important reminders:

Applications with incomplete documents shall not be entertained.
Applications received beyond the deadline will not be acted upon.
All applications sent thru an email shall be submitted in Portable Document Format (PDF) and must be clear and readable.
Applicants must submit one (1) set of documents for every position being applied for (maximum of 3 positions).
Original documents must be on hand once requested.

Source: DOT – Human Resource Division

About our program

The Department of Jobs, Tourism, Science and Innovation has a vision for a strong and diversified economy. We work to deliver secure, quality jobs through increased investment across a broad range of industries.

Our award winning graduate program runs for 18 months and offers the opportunity to contribute to statewide projects and initiatives where you can leverage your skills and knowledge to positively impact the West Australian economy.

We partner with the Department of Energy, Mines, Industry Regulation and Safety to provide you a customised rotational plan across both our agencies.

We also collaborate with the Department of Water and Environmental Regulation to provide additional exposure to cross agency projects such as the Streamline WA initiative.

We encourage applications from diverse academic backgrounds as our graduates contribute across various fields such as policy, project management, finance and more.

Program highlights

Permanent position upon program completion, contingent on satisfactory performance
Attractive salary with ongoing learning and development opportunities
Flexible work arrangements to support work-life balance
Work both independently and collaboratively with diverse teams

Attributes we are seeking in candidates

Enthusiastic and eager to learn
Strong team player with a collaborative spirit
Curious and skilled problem solver
Effective and clear communicator
Resilient and innovative thinker
Have a can-do attitude
Analytically minded with strong research skills

Application dates

Applications for the 2025 graduate program are now open and close on 10 September 2024.

Find out more on our website .

Talent Management Coordinator Amy Rosher T: (08) 9262 1655 E: [email protected]

Grad stories

In addition to listening to Cassidy and Tamsin's stories below, watch the grad videos on our home page and look out for our grads Khloe and Tenysha!

Cassidy - DEMIRS and JTSI Interagency Graduate Program

Tamsin - Department of Jobs, Tourism, Science and Innovation

A place of opportunity

Mila Kaaditj – Aboriginal Career Escalator Undergraduate Program
Department of Treasury Aboriginal Graduate Program
Department of the Premier and Cabinet Graduate Program
Department of Energy, Mines, Industry Regulation and Safety Graduate Program
Department of Health Graduate Development Program
Department of Health Aboriginal Graduate Program
Department of Finance Graduate Program
Public Transport Authority Graduate Program
Department of Justice Graduate Program
Public Sector Commission Graduate Program
Department of Treasury Graduate Program
Public Sector Vacation Program for Aboriginal and Torres Strait Islander students
Office of the Auditor General Graduate Program
Government Sector Labour Relations Graduate Program
Public Transport Authority Vacation Student Program
Department of Training and Workforce Development Graduate Program
Department of Water and Environmental Regulation Graduate Program
Department of Planning, Lands and Heritage Graduate Program
Digital Public Sector Graduate Program
Landgate Graduate Program
Economic Regulation Authority Graduate Program
Department of Education – Education Business Services Graduate Program
Department of Local Government, Sport and Cultural Industries Graduate Program
Department of Health Aboriginal Cadetship
Department of Treasury Summer and Winter Vacation Programs
Department of Primary Industries and Regional Development Graduate Program
Forestry Operations Graduate Program
Mental Health Commission Graduate Program
Department of Communities Graduate Program

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Acknowledgement of Country

The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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India's Best Colleges 2024

Exploring the world as a career: opportunities in travel and tourism.

A career in travel and tourism offers diverse opportunities, with growth driven by industry expansion, requiring strong communication, organisational skills, and niche expertise

By Arunima Jha

Aug 19, 2024

The travel and tourism industry has long been a significant contributor to economies around the world, and India is no exception. With a rich cultural heritage, diverse landscapes, and an ever-growing domestic and international tourist base, the industry offers a wide array of career opportunities. The resurgence of tourism following the COVID-19 pandemic has further fuelled demand for professionals equipped with the right skills and knowledge to cater to this dynamic sector.

The Indian tourism industry is on a robust growth trajectory, with a forecast from FAITH (Federation of Associations in Indian Tourism & Hospitality) predicting it will generate around 53 million jobs by 2035. The sector, which already accounts for about 9.1 per cent of the country's GDP, is expected to expand even further, driven by government initiatives such as ‘Dekho Apna Desh’ and investments in tourism infrastructure. This growth is not only creating new job opportunities but also increasing the demand for a skilled workforce capable of meeting the evolving needs of travellers.

For those considering a career in travel and tourism, the prospects are diverse and promising. The industry offers roles that cater to a wide range of interests and skills, from customer-facing positions such as travel consultants and tour managers to more specialised roles such as medical tourism managers and destination management professionals.

Educational pathways and skill development

Embarking on a career in travel and tourism typically begins with obtaining a relevant degree or diploma. Institutions across India offer a variety of programmes tailored to different aspects of the industry. Colleges such as St. Xavier's College in Mumbai, Christ University in Bangalore, and Presidency University in Kolkata provide undergraduate and diploma programmes in Travel and Tourism Management. These courses equip students with foundational knowledge and practical skills, preparing them for the demands of the industry.

In addition to formal education, certain key skills are essential for success in this sector. Communication skills are paramount, as professionals in this field frequently interact with clients and colleagues from diverse backgrounds. Effective customer service, language proficiency, and cultural awareness further enhance a professional's ability to cater to the varied needs of tourists. Moreover, organisational skills and flexibility are critical, given the often unpredictable nature of the industry, where working irregular hours is common.

Leadership and teamwork are also important, particularly for those aspiring to managerial roles. The ability to work collaboratively and lead teams is highly valued, especially in positions such as tourism managers and event managers. Furthermore, technical skills, including familiarity with travel management software and digital tools, have become increasingly important in the digital age.

Career paths and job opportunities

The tourism industry offers a wide range of job opportunities, directly linked to the qualifications and skills acquired through relevant education and training. Fresh graduates can explore roles such as travel consultants, tour managers, and guest relations executives, with salaries ranging from INR 1,80,000 to INR 5,00,000 annually, depending on the position and level of experience.

Travel consultants, for instance, assist clients in planning and booking travel arrangements, often working with both individual and corporate clients. Tour managers, on the other hand, oversee group travel itineraries, ensuring that trips run smoothly and that clients have a positive experience. Guest relations executives, typically employed in hotels or resorts, focus on ensuring guest satisfaction, handling inquiries, and addressing any issues that may arise during a guest's stay.

For those with a passion for writing and storytelling, travel writing offers a unique opportunity to share travel experiences and insights with a broader audience. This role often involves freelancing, allowing for flexibility in terms of work schedule and location. Similarly, roles such as travel coordinators and event managers offer opportunities to work in dynamic environments, managing travel logistics and organising events related to tourism.

In addition to these roles, the industry also provides specialised opportunities in areas such as medical tourism and digital travel marketing. Medical tourism managers, for example, focus on promoting healthcare services to international patients seeking treatment in India. As the demand for healthcare services grows, so too does the need for professionals who can navigate the complexities of this niche market.

The travel and tourism industry in India is dominated by several key players, offering competitive pay and growth opportunities. Companies such as MakeMyTrip, Yatra, and Thomas Cook are prominent employers, providing a range of services from booking flights and hotels to organising comprehensive tour packages. The hospitality industry, represented by giants such as Taj Hotels and the Oberoi Group, also offers numerous career opportunities, particularly in guest relations and management roles.

Airlines such as Air India, IndiGo, and Vistara are major employers, offering positions ranging from cabin crew to customer service and operations management. The rise of digital platforms has further expanded opportunities, with companies such as OYO Rooms and Cleartrip leading the way in online travel services.

Government tourism departments also play a significant role in the industry, promoting tourism and managing tourist facilities and services across the country. These departments often collaborate with private companies and event management firms to organise tourism-related events, conferences, and exhibitions.

Future prospects

The future of the tourism industry in India looks bright, with domestic tourists expected to reach 300 million by 2027. This anticipated growth is set to create a myriad of new opportunities for professionals in the sector. However, with this growth comes increased competition, making it essential for aspiring professionals to continuously develop their skills and stay updated with industry trends.

One of the key strategies for success in this competitive landscape is to identify a specific area within the travel and tourism sector that aligns with one's interests and career goals. Whether it's eco-tourism, adventure tourism, or wellness tourism, developing niche expertise can set professionals apart from their peers.

Practical experience is equally important, as it allows individuals to apply their theoretical knowledge in real-world settings. Internships, part-time jobs, and volunteering opportunities in travel agencies, hotels, or tour operators provide valuable hands-on experience, helping to build a strong foundation for a successful career.

Networking also plays a crucial role in career development. Building connections with industry professionals, attending conferences and trade shows, and participating in online forums can open doors to new opportunities and collaborations. As the industry continues to evolve, staying connected with peers and mentors can provide valuable insights and guidance.

A career in travel and tourism offers a dynamic and rewarding path for those with a passion for exploring new places and cultures. With the right education, skills, and experience, professionals in this field can look forward to a promising future, filled with opportunities for growth and personal fulfilment.

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The Daily Yonder

Rural News and Information

Rural Tourism-Driven Counties Continue to Lead the Way in Post-Pandemic Job Recovery

Employment Growth Varied by Industry

During the initial economic downturn that followed the pandemic lockdown in the spring of 2020, rural recreation counties experienced the steepest drop in employment among all rural county types. But these counties have since seen the most significant job gains.

We’ve been monitoring monthly and annual employment trends by county type to track the recovery of rural communities since the beginning of the pandemic.

Rural recreation counties saw more growth than other types of counties that are rural. These communities gained 57,500 jobs between June of 2019 and June of 2024, representing a 1.9% increase in employment.

Rural counties where mining and natural resource extraction drives the local economy fared the worst compared to other types of counties. In June of 2024, mining jobs were down 1.77% since 2019, representing a loss of 24,300 rural mining jobs.
Rural counties where manufacturing was the dominant industry lost 62,200 jobs between June of 2019 and June of 2024, a 1.31% drop in employment.
Employment in farming-dependent counties, meanwhile, lost 6,200 jobs since June of 2019, representing a 0.47% drop in employment.
In places where no single industry dominates the local economy, jobs dropped by 0.34%, a loss of 25,000 jobs between June 2019 and June of 2024.
In rural counties where the local or federal government drives the economy, employment increased by 28,000 jobs, representing a one percent gain in employment.

Job Gains Vary by Region in Rural Recreation Areas

Rural recreation-based counties in the interior Northwest, which includes the states of Wyoming, Montana, and Idaho, saw the largest percentage growth in employment. Between June of 2019 and June of 2024, rural recreation counties of the interior Northwest gained 16,100 jobs, almost a 10% increase in employment.

Rural Bonner County, Idaho, for example, added 2,600 jobs between June of 2019 and June of 2024. That’s a 13% increase in employment compared to June of 2019. Bonner County is on Idaho’s western border, adjacent to Spokane, Washington, and has a population of 47,100 residents.

Rural recreation counties in the South experienced the highest raw number of jobs increase since the pandemic, gaining 34,000 jobs since June of 2019, a 6.8% increase in employment.

In rural Sevier County, Tennessee, employment grew by 8%, adding 4,600 jobs to the local economy. With a population of 98,400 residents, Sevier County contains part of the Great Smoky Mountains National Park and includes the tourist destinations of Pigeon Forge and Gatlinburg.

Economic Industry Definitions

The Economic Research Service (ERS) is a branch of the USDA devoted to analyzing economic trends to inform policymakers, industry groups, and other federal agencies. The ERS assigns all U.S. counties into one of six mutually - exclusive categories that best describes economic dependence. Timber-dependence data from Headwaters Economics was added as an additional category to the ERS analysis. The ERS defines economic amenity types in the following ways:

Farming - A farming-dependent county is a county where agriculture contributes to 25% or more of annual labor and earnings or when, during the same period, 16% or more of the county’s jobs were in agriculture in 2010-2012.

Mining - A mining-dependent county is a county where mining contributes to 13% or more of average annual labor and earnings or when, during the same period, 8% or more of the county’s jobs were in mining in 2010-2012.

Manufacturing - A manufacturing-dependent county is a county where manufacturing contributes to 23% or more of annual labor and earnings or whe, during the same period, 16% or more of the county’s jobs were in manufacturing in 2010-2012.

Federal/State Government - A federal/state Government-dependent county is a county where government contributes to 14% or more of annual labor and earnings or when, during the same period, 9% or more of the county’s jobs were in government in 2010-2012.

Recreation - Recreation-dependent counties are defined using a weighted index that considers three components - jobs, earnings in entertainment, recreation, accommodations, food/drink, and real estate, and the percentage of housing set aside exclusively for seasonal use. Recreation counties are counties with a weighted index one standard deviation or more above the mean.

Timber - Timber counties are defined as counties where 20% or more employment in industries including or related to timber.

Nonspecialized - Non-specialized counties did not meet thresholds for any economic type.

Not all recreation areas gained jobs since the pandemic. Rural recreation counties in the Mid Atlantic and New England actually lost jobs. In the Mid Atlantic region, rural recreation counties lost 5,200 jobs between June of 2019 and June of 2024, a 1.5% decrease in employment. New England recreation counties lost about 2,200 jobs since before the pandemic, representing about a half percentage point decrease in employment.

Between June of 2019 and June of 2024, recreation counties in the rural Midwest saw employment grow by a percentage point, equal to about 9,000 jobs.
Recreation counties in the rural Southwest saw a 1.3% increase in jobs, representing an additional 4,200 jobs.
In the Coastal West, employment in rural recreation counties grew by 0.7%, representing an additional 2,300 jobs.

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by Sarah Melotte, The Daily Yonder August 20, 2024

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Today's Paper

DBEDT releases 2023 State of Hawai’i Data Book

The Maui News

WAILUKU – The Department of Business, Economic Development and Tourism (DBEDT) today released the 2023 edition of the State of Hawai’i Data Book. The Data Book is the 56th edition of its series.

The Hawai’i State Data Book is the most comprehensive statistical book about Hawai’i in a single compilation. Classified into 24 sections with 845 data tables, it covers a broad range of information in areas such as population, education, environment, economics, energy, real estate, construction, business enterprises, government, tourism and transportation.

The book is in electronic form and is available on the DBEDT website at: dbedt.hawaii.gov/economic/databook. The data tables can be downloaded in whole or in part as either PDF or Excel files.

“The Data Book has been around over half of a century and has been one of the most popular products DBEDT offers to the public. The book is an essential tool for people to know Hawai’i’s history, current situation and future development,” said DBEDT Director James Kunane Tokioka. “Our researchers also produced two products based on the data book. One of them is the County Social, Business and Economic Trends and the other is the Data Book Time Series; both can be found on our website.”

Some interesting data in this newest edition include:

Education and Social Aspects

*Public school enrollment declined about 1,000 students from the 2022-2023 to the 2023- 2024 school year. It was a decrease smaller than experienced in the previous few years. Public school enrollment declined about 3,000 students per year for three consecutive years since the 2020-2021 school year. (Table 3.13)

* Enrollment increased at the University of Hawai’i (UH) by 560 students and UH Community Colleges by 624 students from Fall 2022 to Fall 2023. (Table 3.24)

*Demand for eBooks/audio/music circulation in the Hawai’i library system has been strong since the outbreak of the COVID-19 pandemic. Compared with 2019, hours open were 20.4 percent lower but eBooks/audio/music circulation was 40.8 percent higher in 2023. (Table 3.29)

* A total of 20,777 marriages were reported in Hawai’i in 2022, of which 7,068 marriages were resident marriages. Except for 2020, less than 40 percent of total marriages were resident marriages between 2004 and 2022. Resident marriages were on a clear declining trend since 2010 when there were 9,117 resident marriages. (Table 2.39)

* In 2022 there were 694 people 100 years old or older that were recipients of Old Age, Survivors and Disability Insurance (OASDI). (Table 11.06)

* In 1980, the number of death dispositions by burial and cremation was close at 2,343 and 2,241, respectively. Cremation took the top position shortly after and in 2022 the number of cremations was 4 times greater than burials at 10,202 and 2,445, respectively. Disposition for Medical Science has been slowly growing, from 40 in 2000 to 126 in 2022. (Table 2.21)

Employment, Businesses and Economy

• The percentage of multiple jobholders in Hawai’i increased from 5.5% in 2022 to 7.2 % in 2023. The U.S. average showed the same direction but a less dramatic increase – from 4.8% in 2022 to 5.0% in 2023. (Table 12.24)

* According to the U.S. Bureau of Labor Statistics compilation of employment for May 2023, fast food and counter workers again topped the list of Hawai’i’s largest occupations at 24,080 and retail salespersons again came in second with employment of 16,420. Fast food and counter workers had a mean hourly wage of $14.90 and mean annual wage of $30,990 while retail salespersons had a mean hourly wage of $18.81 and annual mean wage of $39,130. (Table 12.36)

* In 2023, total revenue of duty-free stores was four times greater than their total revenues in 2022, but it was only 12.1% of 2019 level, suggesting the impact of COVID-19 was catastrophic to these stores. (Table 23.09)

* In 2023, there were 47 credit unions in Hawai’i serving 869,628 members. Compared with 1999 when compilation of the statistics started, the number of credit unions decreased by 59 but the number of credit union members increased 47.4 percent. (Table 15.05)

* The U.S. Department of Defense budget for Hawai’i military construction shows a total obligated authority of $1.41 billion for the 2024 federal fiscal year (FFY) and $1.67 billion for FFY2025 largely due to the $1.32 billion and $1.20 billion, respectively for Navy Dry Dock 3 replacement at Joint Base Pearl Harbor-Hickam. (Table 10.11)

• The federal government collected $11.3 billion in Hawai’i in 2023 federal fiscal year (FFY) reflecting a decrease of 2.3% over FFY 2022. This was influenced by a 3.0% decrease in net individual income and employment tax collections. Among the other tax collection components, estate, gift and excise tax collections saw increases while business income saw a very small increase. (Table 9.02)

• In 2023, Hawai’i’s commodity imports totaled $2.71 billion, a 7.7% increase from the $2.52 billion in 2022. Imports from top-ranking South Korea totaled $705 million and Japan was second with a total of $471 million in 2023. (Table 24.06)

Travel, Recreation and Transportation

• The statewide average daily hotel room rate continued its climb in 2023 to $377.55, 1.3 percent higher than the average rate in 2022. It was a moderate increase compared to the two-digit rate increases experienced in the previous two years. In 2023, Maui had the highest average room rate at $591.09, followed by Hawai’i ($427.36), Kaua’i ($420.02), and O’ahu ($281.69). (Table 23.34 and 23.36)

• Honolulu Zoo had the most attendees since COVID-19 at 501,967 people in 2023. It is 88.2 percent of the number of attendees in 2019 and 160,498 more people that attended than in 2021. (Table 7.44)

• As of December 31, 2023, there were 12,484 vessels registered with Hawai’i State Department of Land and Natural Resources. The most common type of vessel was “open motorboat” which made up 53 percent of all vessels and 99 percent of the registered vessels were for “pleasure.” (Table 18.47)

• Out of the state total of 4,529 miles of streets and highways in 2023, O’ahu has more than one third, at 1,720 miles. Of that 1,720 miles, only eight miles are categorized as unpaved, which is the fewest miles of unpaved roads on any of the islands in Hawai’i. (Table 18.02)

• Los Angeles was the most frequent destination of transpacific flights to depart from the state of Hawai’i in 2023. In July 2023, more than one in five transpacific, scheduled or chartered, flights that departed Hawai’i were for arrival in Los Angeles. (Table 18.39)

Miscellaneous:

• During the 2024 Hawai’i legislative session, the House introduced 1,293 bills in which 143 bills were passed and 140 of those became law. The Senate introduced 1,385 bills; 119 bills passed and 113 of those bills became law. (Table 8.15)

• In 2023, the Hawai’i Land Use Commission (LUC) made a reclassification of 200 acres on Lāna’i from Agricultural to Urban. The LUC retained the classification of 973,792 acres in Conservation and the 11,015 acres in Rural. Of the state total of 4,112,388 acres, there are now 200,898 acres in Urban and 1,926,683 acres in Agricultural. (Table 6.03)

• United States Postal Service pieces of mail originating in Hawai’i steadily declined from 595 million in 2011 to 429 million in 2023. Over the same period, the number of postal stations declined to almost half (43 to 25), whereas the number of post offices has increased (70 to 85). (Table 16.05)

• The inventory of cattle and calves was the largest at 148,000 in 2023. It is the highest count since 2010 at 151,000 (Table 19.17).

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