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The Tour Guy Reviews
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Highlight of our 12 day trip to Italy!
Our tour leader, Federica, was THE BEST. By the end of the day, we almost felt like she was family. She found a way to connect with all the adults and kids in our group. One of our van drivers, Christian, was AWESOME. He didn't just drive us from place to place. He pointed out places of interest, told us interesting stories and jokes and genuinely cared about our enjoyment. The itinerary was perfect. We loved the amount of time we were given at each stop. Fontaleoni Winery was really special. Simone was THE BEST. Our tasting and lunch was perfect. We were sat at the most beautiful table under a willow tree. The food was excellent. Our group's favorite day of our entire trip!
Date of experience : July 27, 2024
Reply from The Tour Guy
Thank you so much for your wonderful review, Keetra! We’re thrilled to hear that Federica made such a memorable impact and felt like family by the end of the day. It’s fantastic to know that Christian went above and beyond with his stories and care. We’re delighted that the itinerary and Fontaleoni Winery experience exceeded your expectations, especially the special lunch under the willow tree. We’re so happy to hear it was your group’s favorite day of the trip! If you ever plan another adventure, we’d love to welcome you back. 😊
I had sent several emails for…
I had sent several emails for clarification and was responded to in a very timely fashion! Our tour guide was absolutely amazing! She was super informative, very helpful throughout the day as it was super hot and she pointed out all break spots and water filling stations. Overall a fantastic tour
Date of experience : August 08, 2024
Thank you for your kind words, Chad! We're delighted to hear that our team responded quickly to your emails and that your tour guide made such a positive impact. It’s great to know she provided valuable information and ensured your comfort throughout the hot day. We're thrilled you had a fantastic tour overall! If you have any more feedback or need assistance in the future, just let us know.
The Amalfi Coast with Roberto
Roberto, or Rob (as he prefers) was great. He was very informative, entertaining, sincere, and very appreciative. He truly lives what he does and it shows. The tour was incredible. The Amalfi Coast is truly beautiful, it's really too bad it's filled with so many tourists. I know, I know, I'm a tourist too, but I can only imagine what it would have been like with far less tourists there at a time. The food was amazing, as was the limoncello.
Date of experience : July 23, 2024
Thank you, Timothy, for sharing your experience! We're delighted to hear that Roberto made your Amalfi Coast tour special with his informative and entertaining approach. The Amalfi Coast is indeed a breathtaking destination, and we understand your sentiments about the number of tourists. We're glad you enjoyed the amazing food and limoncello too. Cheers to many more wonderful travel experiences! 🌊🍋🇮🇹
Would definitely recommend!
We used The Tour Guy last week for tours of the Vatican and the Colosseum and both were amazing! The guides were very knowledgeable, friendly and very approachable, the group sizes were perfect. If we needed further tours we’d absolutely use The Tour Guy again and would definitely recommend to others.
Date of experience : July 30, 2024
Thank you so much for your kind words, Samantha! We’re thrilled to hear that you had a fantastic experience with our tours of the Vatican and Colosseum. It’s wonderful to know that our guides, group sizes, and overall experience met your expectations. We’d be delighted to assist with any future tours and appreciate your recommendation! Safe travels and hope to see you again soon!
Guides were late, disorganized
Guides were late, and this company had too many people checking in at one time. You need to figure out a better way to check in 75+ people and break them off into groups sooner. Was too chaotic, and even our tour guide was stressed out.
Date of experience : July 26, 2024
I’m sorry to hear about the challenges you faced during your visit on August 3rd. The city unexpectedly welcomed 60,000 pilgrims from Germany, which created additional stress for both tour operators and guides. We’ve taken this experience to improve our training and better prepare our team for such situations. I hope the rest of your time in Rome was more enjoyable. Thank you for your understanding and feedback.
Excellent day
We had a fantastic experience with our driver for the day. He picked us up promptly at our hotel and took us to wineries and a small village. He was informative and friendly and gave us pointers on the wine in the region. He kept us moving from place to place in a timely manner. We were very happy that we booked a private day with him. We would definitely book with The Tour guy again as this experience was all we hoped.
Thank you for sharing your fantastic private Chianti experience, Cas! We’re delighted to hear that your driver made your day enjoyable with his promptness, friendliness, and informative insights about the wineries and the region. It’s wonderful to know that the private day tour met your expectations. We look forward to welcoming you on another tour with The Tour Guy in the future!
Our guide Elenora was friendly and…
Our guide Elenora was friendly and informative. The communication from the tour group was good. We learned a lot about the Colosseum and Roman Forum. I recommend this tour.
Date of experience : July 24, 2024
Thank you for sharing your experience, Stacey! 😊 We're thrilled that Elenora made your tour of the Colosseum and Roman Forum both friendly and informative. It's great to hear that the communication was smooth as well. Thanks for the recommendation—we hope to see you on another adventure soon!
I had an issue where I made and error…
I had an issue where I made and error and the Tour Guy helped me immediately Very helpful
Date of experience : August 05, 2024
Thank you for your feedback, Joseph! We're glad we could assist you promptly with the error you made. If you need any more help or have additional questions, feel free to reach out. We’re here to help!
10/10 food tour
Had a great time with Lori on this food tour in florence. She was so knowledgeable and friendly and as a solo student traveller it felt like being briefly adopted into a family for dinner! Learnt a lot and lots of good food, would highly recommend.
Date of experience : July 28, 2024
Thanks so much for the glowing review, Megan! We’re thrilled to hear that Lori made your Florence food tour so memorable. It’s wonderful that you felt so welcomed and enjoyed the experience. We’ll be sure to pass on your kind words to Lori. Thanks for recommending us!
In a day tours... just what we needed.
We used the Tour Guy on 4 separate occasions through our holiday in Europe and every time was awesome. We did "in a day" tours and found them perfect to give us a good foundation of each city, with heaps of knowledge and skip the line opportunities. We could then take away our favourite aspects to explore deeper on other days. Plus sites and activities we hadn't even considered, which were awesome!
Thank you for the fantastic review, Sophia! We're thrilled to hear that you had such positive experiences with us across your European holiday. It's great to know that our "in a day" tours helped you get a solid foundation of each city and that you enjoyed the skip-the-line benefits. We’re also glad to hear that you discovered new sites and activities to explore further. We can’t wait to assist you on your next adventure!
Rome in a day with Carolina
Highly recommend this tour for anyone wanting to see as much as you possibly can in a day while learning all about the history of each location visited. Tour was very well organized and our guide Carolina was simply amazing. As a history and fine arts major and being a guide for many years, she knows her stuff. Not having to wait in line is a huge plus especially in the Summer heat. Thank you for such an amazing time during our visit and tour.
Date of experience : July 18, 2024
Thank you, Carlos! We're thrilled to hear that you had such a positive experience. Carolina is indeed a fantastic guide, and we're glad her expertise made your tour both informative and enjoyable. Avoiding long lines can make a big difference, especially in the Summer heat. We appreciate your recommendation and hope to see you again on another tour!
Our bicycle tour of Barcelona was… Outstanding
Our bicycle tour of Barcelona was highly informative and allowed us to see many important sites. Our guide was great. The electric bikes allowed us to develop a better connection with the sites and we were able to see much more than the walking tours. And finally, Alfredo made the tour a lot of fun.
Date of experience : July 17, 2024
Thank you for the fantastic review, Daniel! We're thrilled to hear that you enjoyed the bicycle tour of Barcelona and that Alfredo made the experience enjoyable. It’s great to know the electric bikes helped you explore more sites comfortably. We hope to welcome you back for another adventure soon!
Got it touched on your website and…
Got it touched on your website and read the offers, you have some amazing offers!
Date of experience : August 04, 2024
Thank you, Santiago! We’re thrilled you found our offers on the website to be amazing. If you have any questions or need assistance with booking, feel free to reach out. Enjoy exploring!
Both Rome and Venice Tours were well…
Both Rome and Venice Tours were well organized, communication, emails, etc. perfect. Guides knowledgeable, skip the line very important detail. We enjoyed our visit and were able to do Rome in one day and Venice in One day
Date of experience : June 24, 2024
Thank you for your review, Karen! We’re thrilled to hear that both your Rome and Venice tours were well-organized and that the communication and skip-the-line benefits made a positive impact on your experience. It’s great to know that you were able to explore so much in just one day in each city. We look forward to helping you with more memorable experiences in the future!
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Great professional tour company
My family spent two weeks in Italy and London and booked our tours using the Tour Guy. First let me start by saying how well organized they are. The meeting spots were clearly defined and the tour guides either wore a red Tour Guy shirt or held a Tour Guy flag and often did both. They provide an audio receiver and new headphone for each attendee which enabled us to walk and look around the area without having to be close by just to hear the guide. It was always loud and clear even as far as 20 yards away. As for the knowledge and pace, I found our guides always friendly and well versed on the subject matter and engaging. This makes a big difference with these types of tours. We’ve taken numerous tours with The Tour Guy and they clearly make a point of hiring knowledgeable and qualified guides.
Date of experience : June 29, 2024
Thank you for your detailed review, Bob! We’re delighted to hear that your family had a positive experience with us in Italy and London. It’s great to know that our organization, clear meeting spots, and audio equipment enhanced your tour experience. We’re also pleased that our guides' knowledge, friendliness, and engaging approach made a difference for you. Your feedback reinforces our commitment to providing high-quality tours. We look forward to welcoming you on more tours in the future!
Great experience
Customer service was great while navigating the changes in Paris for the Olympics. I was notified multiple ways when the meeting point had to be changed. Transportation was comfortable and all was on time. Our English speaking tour guide, I believe her name is Josephine, was amazing and a wealth of knowledge. She also had a great sense of humor. All in all, we would definitely book again with this group.
Date of experience : July 21, 2024
Thank you for your kind words, Kristen! We're delighted to hear that our customer service team effectively communicated the changes due to the Olympics and that your transportation was comfortable and timely. We're especially pleased that Josephine, your guide, made your experience enjoyable with her knowledge and sense of humor. We look forward to welcoming you on another tour soon!
Unethical Quid Pro Quo
I booked a very expensive all day tour for myself and two other family members in London. The tour did not go well for many reasons but mainly because nobody on the tour could hear the guide. Everyone on the tour was dissatisfied and complaining to the guide. I complained to the company during the tour as well as afterwards in an email. Unfortunately, this is a lost cause. This was a Senior trip for my daughter I had been planning for over a year. There's no way to ever get this time back. Here's the kicker...I was offered a 40% discount IF I removed my critical review of the tour and company from Tripadvisor. I felt this was unethical and have decided to decline their offer even through its costing me more than $300 in refunds.
Date of experience : July 02, 2024
I'm sorry to hear that our tour negatively impacted your experience in London, William. Feedback like yours is invaluable and has led us to implement changes, such as equipping our guides with headsets to improve communication. We hope this ensures a better experience for future guests. We appreciate your feedback and hope that this experience doesn't deter you from exploring other tour services during your travels.
A fantastic tour with Marco as our…
A fantastic tour with Marco as our guide. He explained the Capuchin Chapel and the history of the area so clearly. My daughter and I thoroughly enjoyed the tour. We were able to relax, knowing that the guide and driver would ensure that we entered the Catacombs on time. Thanks Marco and TheTourGuy staff.
Thank you so much for your kind words, Karen! We're thrilled to hear that you and your daughter had a fantastic experience with Marco. It’s great to know that his clear explanations and the smooth coordination helped make your visit enjoyable and stress-free. We’ll be sure to pass on your thanks to Marco and the team. Looking forward to welcoming you back on another tour!
Vatican at Closing was Perfect Amount of Time
I don’t remember our guide’s name but he was wonderful … very knowledgeable and engaging. It was a great tour! We did the Vatican at closing tour, which was the perfect amount of time for us to see some highlights in the short amount of time we had in Rome.
Thank you for your lovely feedback, Amanda! We're thrilled to hear you enjoyed the Vatican at Closing tour and found our guide knowledgeable and engaging. We’re glad the timing worked well for your visit. If you ever return to Rome, we’d love to have you on another tour!
I had a cruise ride
I had a cruise ride and the company didn’t call me( that happened 15 minutes before the tour when I requested to call me to tell them my location with my group of 10 including my old grandma of 84 years old. They wanted me to go from the boat company back to the meeting point and then walk back again to the boat. I requested to call me but they didn’t do that. I couldn’t do the cruise because they left without us. When you have a big group usually the other guides called me just to make sure where I am , but in this case in Paris, they didn’t care. And they didn’t want to reschedule another tour for my group. I asked for a credit to do the tour again but they refused.
Date of experience : July 29, 2024
Hi Shirley, I wanted to let you know that I've escalated your case to our customer service team, and one of my colleagues will be reaching out to you shortly. I've reviewed the details of your tour and I’m genuinely sorry to hear about the issues you and your family faced. I understand how the confusion and large group size added to your stress. Rest assured, Erin will work to address your concerns and find a resolution. We truly apologize for the missed portion of your experience and appreciate your patience as we work to make things right. Thank you for bringing this to our attention.
Venice Private Tours
Venice food tours, st. mark’s basilica, murano & burano, gondola tours, doge’s palace, st. peter’s basilica, st. peter's dome, sistine chapel, private tours, the grand canyon, pompeii from rome, cooking classes, raphael rooms, paris food tours, eiffel tower, statue of liberty, nyc food tours, metropolitan museum (met), central park, last supper, lake como from milan, windsor castle, westminster abbey, tower of london, harry potter, changing of the guard, vegas shows, uffizi gallery, tuscan wine tours, statue of david, florence food tours, florence duomo, accademia gallery, colosseum underground, sagrada familia, montserrat from barcelona, casa batllo, barcelona food tours, barcelona boat tours, athens food tours, rijksmuseum tours, amsterdam food tours, amalfi coast, water & boat tours, sorrento boat tours, capri boat tours.
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454 results found
![Rome in a Day Tour with Colosseum and Vatican Museums Skip the Line](https://staticcdn.thetourguy.com/presentationfiles/903ebf6e-c9d7-426d-983d-97843c6a7daa/xs.jpg)
Skip the Line
Rome in a Day Tour with Colosseum and Vatican Museums
Explore the Sistine Chapel, St. Peter's Basilica, Roman Forum, Pantheon, Trevi Fountain, and more!
( 1840 ) From: $187.48
![Privileged Entrance Vatican Tour with Sistine Chapel Skip the Line](https://staticcdn.thetourguy.com/presentationfiles/2daa7737-679b-42a1-a1ba-37d35b5cd72b/xs.png)
Privileged Entrance Vatican Tour with Sistine Chapel
Skip the line and gain direct access to the Raphael Rooms, Creation of Man, and St. Peter's Basilica
( 1561 ) From: $96.85
![Ultimate Palace of Versailles Tour from Paris Skip the line](https://staticcdn.thetourguy.com/presentationfiles/707c5b05-fe75-4aa0-b8e6-11a5917b33e4/xs.jpeg)
Skip the line
Ultimate Palace of Versailles Tour from Paris
Breeze past the lines for the palace and gardens with a friendly English speaking guide
( 535 ) From: $112.81
![Vatican Museums & Sistine Chapel Tickets Entry Ticket](https://staticcdn.thetourguy.com/presentationfiles/2d597373-6b8f-4c72-a88d-40f5c4a0a6dd/xs.jpg)
Entry Ticket
Vatican Museums & Sistine Chapel Tickets
Skip the line and gain quicker access to the Vatican so you can explore at your leisure
( 65 ) From: $56.38
![Special Access Colosseum Arena Floor Tour through the Gladiator's Gate Exclusive Access](https://staticcdn.thetourguy.com/presentationfiles/136ee93f-2cfa-4550-bf7d-414f78fc66b0/xs.jpg)
Exclusive Access
Special Access Colosseum Arena Floor Tour through the Gladiator's Gate
Walk in the footsteps of gladiators on the Colosseum floor and see the Roman Forum and Palatine Hill
( 2016 ) From: $79.18
![St. Mark’s Basilica & Doge’s Palace Half-Day Tour with Gondola Ride Skip the Line](https://staticcdn.thetourguy.com/presentationfiles/c445a53d-e314-4435-a1c7-5529af7a78d3/xs.jpg)
St. Mark’s Basilica & Doge’s Palace Half-Day Tour with Gondola Ride
Explore St. Mark's Square's most iconic attractions with skip-the-line tickets and an expert guide
( 370 ) From: $119.08
![Semi-Private Vatican Tour with Sistine Chapel Skip the Line](https://staticcdn.thetourguy.com/presentationfiles/2114b9c6-2974-4fa7-9c37-14c41bf5a377/xs.jpg)
Semi-Private Vatican Tour with Sistine Chapel
Enjoy a premium and exclusive tour of the Raphael Rooms, St.Peter's Basilica, and more!
( 1227 ) From: $153.28
![St. Peter's Dome Climb and Sistine Chapel Combo Tour Skip the Line](https://staticcdn.thetourguy.com/presentationfiles/78c46b0e-c56a-47b0-9545-4087c002fb6c/xs.jpg)
St. Peter's Dome Climb and Sistine Chapel Combo Tour
Begin your day early and see Rome from above, the Papal Crypts below, and the Vatican museums nearby
( 483 ) From: $130.48
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What are the best tours in Venice? The most popular tours in Venice are: St Mark's Basilica & Doge's Palace half-day tour with gondola ride. Murano and Burano in a half day boat tour. Venice in a day tour with gondola ride. Ultimate Venice in a day with Murano & Burano. Venice local food tour in Cannaregio.
Top 10 Venice Tours. Attractions IN Venice. St. Mark's Basilica. Doge's Palace. Murano & Burano. St. Mark's Square. Prosecco Hills. Things to do IN Venice. Venice Food Tours.
It's best to leave them at your hotel if possible. show more frequently asked questions. Reserve Now $153.28 / per person. Skip the line to see the best of Venice in a day, with St. Mark's Basilica, the Doge's Palace, Rialto Bridge, and hidden areas of Venice. Small group tour.
About. The Tour Guy loves Europe and Venice is one of the most unique cities in Europe! There are so many things to do and see which makes it an amazing city to create tours and experiences in. Venetian Locals have been passionate about building a cultural capital for hundreds of years. Today, the local tour guides have inherited that same ...
The Tour Guy loves Europe and Venice is one of the most unique cities in Europe! There are so many things to do and see which makes it an amazing city to create tours and experiences in. Venetian Locals have been passionate about building a cultural capital for hundreds of years. ... Our tour guy chose to use an Italy flag rather than The Roman ...
Getting Around in Venice Italy is Easy and you will agree after you learn from this travel video. This video covers everything you need to know about getting...
Venice Hotels Things to Do Restaurants Flights Car Hire Forums. Europe ...
Find tips and advice for visiting Italy's top cities and destinations, including Venice. Learn about the best tours, attractions, foods, and wine regions in Italy.
The Tour Guy: HONEST REVIEW. Pros & Cons - See 279 traveler reviews, 41 candid photos, and great deals for Venice, Italy, at Tripadvisor.
The Tour Guy loves Europe and Venice is one of the most unique cities in Europe! There are so many things to do and see which makes it an amazing city to create tours and experiences in. Venetian Locals have been passionate about building a cultural capital for hundreds of years.
Italy. Veneto. Province of Venice. City of Venice. Venice. Venice Attractions. The Tour Guy. See all things to do. The Tour Guy. ... Write a review. See all photos. Full view. 41. About. The Tour Guy loves Europe and Venice is one of the most unique cities in Europe! There are so many things to do and see which makes it an amazing city to ...
We are The Tour Guy, the leading provider of incredible tours and authentic experiences for all types of English-speaking travelers visiting Europe. With a dedication to immersing ourselves in ...
The Best Hotels In Venice At A Glance. Best 5-Star Hotel: Hotel Metropole Venezia. Best 4-Star Hotel: Hotel Nani Mocenigo Palace. Perfect for Families: Cipriani, A Belmond Hotel. Perfect for Couples: Excess Venice Boutique Hotel & Private Spa. Best Pool: Hilton Molino Stucky Venice. Best Places to stay in Venice Italy.
Piazza San Marco, 30124 Venezia VE, Italy. Please Arrive 10 Minutes Early. Your guide will meet you between the two big columns in St. Mark's Square (columns of San Marco & San Teodoro) located on the south side of the square, near the canal. A representative will be there holding a sign with ''The Tour Guy'' on it.
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Join one of our tours and cherish unforgettable memories for a lifetime. We have stories to tell. Search Tours. Rome Venice Vatican Florence Milan Paris London Barcelona Athens. OUR BEST SELLING TOURS AT A GLANCE ... Venice in a Day Tour with Gondola Ride. Visit St. Mark's Basilica, Doge's Palace, Rialto Bridge, and the hidden areas of Venice ...
About. The Tour Guy loves Europe and Venice is one of the most unique cities in Europe! There are so many things to do and see which makes it an amazing city to create tours and experiences in. Venetian Locals have been passionate about building a cultural capital for hundreds of years. Today, the local tour guides have inherited that same ...
Both Rome and Venice Tours were well… Both Rome and Venice Tours were well organized, communication, emails, etc. perfect. Guides knowledgeable, skip the line very important detail. We enjoyed our visit and were able to do Rome in one day and Venice in One day. Date of experience: June 24, 2024
About. The Tour Guy loves Europe and Venice is one of the most unique cities in Europe! There are so many things to do and see which makes it an amazing city to create tours and experiences in. Venetian Locals have been passionate about building a cultural capital for hundreds of years. Today, the local tour guides have inherited that same ...
P.za San Marco, 3. P.za San Marco, 3, 30124 Venezia VE, Italy. Please Arrive 15 Minutes Early. Between the two big columns in St. Mark's Square (columns of San Marco and San Teodoro) located on the south side of the square, near the canal. Your guide will be holding a "The Tour Guy" sign. See address & details. 1.
Semi-Private Vatican Tour with Sistine Chapel. Enjoy a premium and exclusive tour of the Raphael Rooms, St.Peter's Basilica, and more! (1223) From: $153.28. Skip the Line.
About. The Tour Guy loves Europe and Venice is one of the most unique cities in Europe! There are so many things to do and see which makes it an amazing city to create tours and experiences in. Venetian Locals have been passionate about building a cultural capital for hundreds of years. Today, the local tour guides have inherited that same ...