post office travel insurance app

Post Office Travel 4+

Travel money card & insurance, post office limited.

• #76 in Travel
• 4.7 • 17.4K Ratings

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Description.

Buy, add, and manage your Travel Money Cards, travel insurance, holiday extras and more all in one place. Take the new-look Post Office travel app on your adventures today.  Combining all the travel features our loyal app users love, this refreshed version’s now cleaner and simpler to use. So, it’s even easier to relax on your travels.  Do all this on the move   Manage your Post Office Travel Money Cards  · Buy and activate new cards in the app   · Add existing Travel Money Cards   · Top up with any of 22 currencies, including US dollars and euros  · Swap funds between different currencies   · Check your PIN, balance, spending, and daily exchange rates  · Freeze your card for security or to limit your spending  · Add your cards to your Apple Wallet   Buy and check your travel insurance  · Get a quote and buy cover – plus any add-ons to tailor it to your trip  · Link the app to your existing Post Office Travel Insurance policy  · View and download your policy documents  Get those holiday extras sorted  · Book parking at 60 UK domestic airports  · Find great deals on airport hotels  · Check into lounges at 100+ airports  · Fast track your security checks at 11 UK airports  · Book airport transfers to your holiday accommodation  · Hire a car with leading brands in over 60,000 locations  What to do now  Download the Post Office travel app today. Order or link your existing Travel Money Card and Travel Insurance policy.  Or order a Travel Money Card at your nearest Post Office branch. 

Version iOS App version 462.1

Bug fixes and performance improvements, all to make your experience the best it can be.

Ratings and Reviews

17.4K Ratings

Post office travel application

Now, the post office application has been very useful, as one can top up money whilst travelling as well as check ones balance on the travel money card. In conclusion, lastly, I found the travel money card particularly useful on 16th November 2019, evening time as one can search for useful tips and questions that one maybe concerned about before travelling, during and after travel, and for me, I found this application extremely useful, as there was information I needed to know before my travel, such as the currency of the country I am travelling to, and where to obtain the currency of the country I am travelling to shortly. Moreover, I thank the developers for making this useful, and appropriate travel application as I believe it is a safe as well as secure method of travelling with money, to the country of ones choice instead of carrying loads of cash around in different currencies, and risking theft issues or lost issues. Also, I found the help and advice section on the website useful, as I had forgotten my PIN number as I never used my travel money card for a while, and I was able to call up a number from the travel money website, and follow the on phone instructions to retrieve my PIN number once again. Next, thank you developers for making this travel application once again. Many thanks Hannah Boyce

Developer Response ,

Thanks very much for the fantastic feedback, glad you like the app and the product.

Dreadful new App not working for 3 days now

Rang customer services 3 days ago now as newly downloaded App top up button gives an error that it can’t fetch the rates right now so have to go on main website to do that. Then when you use the card it doesn’t update the balance. It retrieve the pin either. The card was then unsupported in an ATM when I tried doing a balance enquiry. Different information from service staff who told me I needed to load another £50 minimum on card and buy something using chip and pin to use card for for first time. However that’s £3 commission just to load on £50 of your own money ! I don’t even need sterling on the card as the whole point is for using it abroad to TRAVEL!! So I had already bought Euros. The lady in the post office said I can’t use the card at all for online purchases however I managed to pay for my holiday eventually over the phone in euros once they had removed the security 3 times! A smarter assistant also said I don’t need to add sterling to buy something in U.K. - the euros will auto convert- which they did. Still stuck with a non working app and took 3 hours to finally get the card loaded and working to pay for holiday. Agh. Why so complicated

Thank you for your feedback. This will be shared with our development teams who are committed to improving the app experience for all.

No problems at all

I have had and used this Post Office Travel Card for the last eight years with no issues whatsoever, it expired earlier this year and a replacement arrived in good time for this year’s use. I did have a little hiccup with the first login online for the first use but very soon sorted out and hay presto of and running again, brilliant. I did have a lot of issues with another company travel card whereby EVERY TIME I tried to login on the app or online it wouldn’t recognise me and had to reset password wasted six and a half hours, still getting no results so cancel the subscription 😡. Update to review April 2024 I have been away from UK to USA and CANADA this time and have had no end of problems trying to login into the app on my phone or Laptop, issue with the app freezing on my phone or going round in circles on laptop with password/security reset issues I’ve uninstalled and reinstalled all to no avail it would not let me use face recognition ID Very disappointed after such a brilliant service the first time around until the new card and updated app 😡😡😡 I to like so many others am looking for an alternative card & app.

Thank you for your feedback. It looks like you might need more help here, please contact us directly at [email protected]

App Privacy

The developer, Post Office Limited , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

Data Linked to You

The following data may be collected and linked to your identity:

• Contact Info
• Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Information

• App Support
• Privacy Policy

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Travel Corporate

Post office partners with air doctor to launch exclusive travel insurance service for holidaymakers abroad.

Post Office is pleased to announce a partnership with Air Doctor, a globally recognised leader in healthcare access services. This collaboration aims to revolutionise the travel experience for customers by adding comprehensive non-emergency medical assistance to the award-winning travel insurance provider’s cover.

As the peak summer travel season begins, early June saw a record number of travel insurance policies sold by the Post Office. To provide even better service this summer, Post Office is offering new and renewing customers an additional free service with Air Doctor to help ensure they can get the treatment they need for minor ailments. Air Doctor brings together a vast network of over 20,000 qualified doctors across the world and has links with medical facilities in over 75 different countries, ensuring travellers have access to quality healthcare wherever their journeys take them. Through its user-friendly mobile app, Air Doctor enables Post Office Travel Insurance customers to effortlessly locate and book appointments with trusted doctors while abroad. The app supports seven languages, telemedicine services are available in up to 21 languages, and appointments are available in person, via video call or a visit to customers’ accommodation. In addition, the Air Doctor team provides 24/7 multi-lingual support so the Post Office’s customers can get help every step of the way.

This service will be standard across all Post Office single trip, annual multi-trip and backpacker travel insurance policies and across all levels of cover – Economy, Standard and Premier bought online, over the phone or in-branch from 3 rd  July 2023. Post Office’s Emergency Medical Assistance service has not changed and works with the Air Doctor service: if a local doctor assesses a customer and recommends a visit to hospital, then this can be arranged and the medical case will then be handed over to the Emergency Medical team in the UK to be managed wherever Post Office’s customers are.

Key benefits of this partnership include:

• Comprehensive Coverage: Post Office policyholders will receive access to Air Doctor's suite of services, including doctor consultations, prescriptions and medical referrals.
• Streamlined Experience: Through Air Doctor's user-friendly mobile application, travellers can easily locate nearby medical providers and schedule appointments.
• Global Reach: Air Doctor's extensive network spans across numerous countries, ensuring travellers have access to medical services in destinations worldwide*, in multiple languages.
• Cashless and claimless: there’s no excess on the Air Doctor service and no medical fees to pay.

Paul Paddock, Head of Travel Insurance and Protection at the Post Office, said:  “We’re delighted to be working with Air Doctor to help our customers access non-emergency medical care while on holiday at no extra cost. With people worried about themselves or family members needing medical assistance on their travels, the Air Doctor service provides peace of mind that they can access non-emergency medical support wherever they are*.

“We’ve made this as simple as possible by including it in all our single trip, annual multi-trip and backpacker travel insurance policies and across all levels of cover – Economy, Standard and Premier, so that anyone travelling with Post Office travel insurance is covered at no extra cost and with no need to make a claim – customers can just book an appointment direct through the app with no additional fees.”

Post Office Travel

Buy, add, and manage your travel money cards and travel insurance in one place. .

About Post Office Travel

More data about post office travel, related apps.

Post Office Travel compared with similar apps

Common keywords of similar apps.

Office Post Cards Insurance Holiday Love Experience Extras Features Existing Security Uk Airports Great Services Mastercard Registered Trademark Place Users Easier Find Airport Products Design Smoother Performance West Google Travel Money App Buy Add Manage Check Exchange Card Book Rate International

Keywords missing from this app

Expense Currency Expenses Business Account Rates Spending Foreign Currencies Trip Budget Track Spend Digital Fees Backup Share Forex Payments Booking Recent Database Data Save Report Online Trips Dolarapp Pay Balance Transactions Receive Send Export Email Free Friends Easily

More from Post Office Ltd.

Google Play Rating history and histogram

Downloads over time.

Post Office Travel has been downloaded 680 thousand times. Over the past 30 days, it averaged 470 downloads per day.

Developer information for Post Office Ltd.

Post Office Ltd.

[email protected]

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Post Office Travel Insurance – Everything You Need to Know

Written and researched by Michael Kays (Travel Insurance Expert) | Fact Checked by Danya Kristen (Insurance Agent).

We see your suitcase is packed and your passport is ready. But before you dash off to your dream destination, let’s talk about that non-negotiable travel buddy: insurance.

Not just any insurance, but Post Office Travel Insurance. Here’s everything you need to know.

In this article...

Post Office Travel Insurance: An Introduction

Post Office Travel Insurance isn’t a boring old postal service. It’s a lifeline for travelers, offering a safety net across the globe. It’s been awarded the ‘Best Travel Insurance Provider’ by the British Travel Awards for 12 consecutive years – pretty impressive, right?

Their policies are designed to cover various unexpected events during your journey, from medical emergencies to travel disruptions.

Recommended Plans

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✅  Safe Travels Comprehensive

Coverage for in-patient and out-patient medical accidents up to $1 Million, Coverage of acute episodes of pre-existing conditions, Coverage from 5 days to 364 days (about 12 months).

✅  Patriot America Platinum

Up to $8,000,000 limits, Emergency Medical Evacuation, Coinsurance for treatment received in the U.S. (100% within PPO Network), Acute Onset of Pre-Existing Conditions covered.

Decoding the Types of Post Office Travel Insurance

Here’s the good news: Post Office Travel Insurance isn’t a one-size-fits-all policy. They offer different types of cover to suit your unique travel needs. Here’s a quick run-through:

• Single Trip Insurance: Perfect for one-off adventures, this covers you for a single holiday or business trip.
• Annual Multi-Trip Insurance: If you’ve got a severe case of wanderlust and plan multiple trips in a year, this policy has got you covered.
• Backpacker Insurance: Designed for the intrepid globetrotter, this policy covers long trips and even working holidays.
• Over 50s Travel Insurance: Tailored for travelers over 50, this policy offers comprehensive cover and no upper age limit.
• Family Travel Insurance: A policy that protects the entire family under one umbrella. It often includes free cover for children.

The Perks and Protection: What’s Covered?

A key part of choosing your travel insurance is understanding the cover provided. Post Office Travel Insurance offers protection against:

• Medical Emergencies: From sudden illness to injury, your medical expenses are covered. This includes hospital fees, transport, and even a return journey if needed.
• Cancellation and Curtailment: If you have to cancel or shorten your trip due to unforeseen circumstances, you’re protected against any financial loss.
• Baggage Loss: Say goodbye to worries about lost luggage. If your baggage goes on an adventure of its own, the Post Office has got you covered.
• Travel Delays: Stuck at the airport due to delayed or cancelled flights? You’re eligible for compensation.
• Personal Liability: If you cause harm to someone or their property, the policy has got your back.

Remember, it’s crucial to read the policy document carefully to know exactly what’s covered.

Post Office Travel Insurance vs Private Travel Insurance: Comparison

Of course, the Post Office isn’t the only game in town when it comes to travel insurance.

There are plenty of private companies offering competitive policies. So how does Post Office Travel Insurance stack up against them? Let’s have a closer look.

Post Office Travel Insurance

Post Office Travel Insurance shines in its comprehensive coverage . It’s a solid choice for many travelers, thanks to its broad variety of plans , from single trips to annual multi-trips.

Here’s a snapshot of what makes it stand out:

• Range of Policies: With policies tailored to backpackers, over-50s, families, and frequent flyers, the Post Office caters to a wide demographic of travelers.
• Broad Coverage: They provide extensive coverage, including medical emergencies, cancellation, curtailment, lost baggage, and travel delays.
• Ease of Application: The application process is user-friendly and straightforward, with the ability to apply directly through their website.

Private Travel Insurance Companies

Private travel insurance companies, like World Nomads and Allianz Travel, bring their unique strengths to the table. Here’s what they offer:

• Specialist Coverage: Some private companies specialize in certain types of coverage. For example, World Nomads is renowned for its adventure travel insurance, covering over 200 adventure activities.
• Flexible Policies: Many private insurers offer the flexibility to extend your coverage or adjust your policy even after your journey has begun.
• Additional Benefits : Some private insurers offer extra perks. For example, Allianz Travel provides coverage for rental car damage or theft as part of their policies.

In the end, the best travel insurance for you will depend on your individual needs and travel plans. It’s important to closely examine each policy’s offerings, exclusions , and price before making a decision.

While Post Office Travel Insurance offers a one-stop-shop solution with policies for every type of traveler, private insurers may provide more specialized coverage or added flexibility.

Be sure to weigh your options carefully to choose the policy that’s the perfect fit for your journey.

Easy-Peasy Application Process

Applying for Post Office Travel Insurance is as breezy as a walk in the park. Simply hop onto their website, choose your policy, fill in your travel details, and hit apply. You’ll then receive a quote. If you’re happy with it, proceed to payment. Boom! You’re insured.

The Final Word

Post Office Travel Insurance is all about taking the worry out of your wanderlust, offering a safety net that lets you savor your adventures fully. And remember, always travel insured because no trip should be a gamble.

1. Is Post Office Travel Insurance good?

With numerous awards under its belt and a wide range of comprehensive policies, Post Office Travel Insurance is certainly a strong contender in the market. However, as with any insurance, ensure it fits your personal needs before purchasing.

2. How do I make a claim with Post Office Travel Insurance?

Making a claim with Post Office Travel Insurance is straightforward. You can make a claim online on their website, or call them on their claims line. Remember, always have your policy number and relevant documents handy when making a claim.

3. Can I get a refund if I don’t use my Post Office Travel Insurance?

If you cancel your Post Office Travel Insurance within 14 days of purchase and haven’t made a claim or started your trip, you can receive a full refund. After 14 days, the refund policy may vary.

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Common questions

Do i need a customs label.

Yes, if you’re sending goods or gifts anywhere outside the UK. The exception is if you’re sending from Northern Ireland to the EU. You can  fill in a customs form online  or pick one up in branch. Find your local branch using  branch finder . 

As well as written customs form, we also need to provide the customs information electronically to comply with international posting regulations. So we’ll input these details at the counter when you’re buying your postage.

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Check for any restrictions  on what you can send to certain individuals, organisations and countries imposed by some countries and international organisations.

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